(Updated) T-Mobile’s New Rate Plans Are Live, Right On Schedule

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Update: In the hopes of clarifying a whole lot of confusion, existing customers on grandfathered or Classic plans seem to be confused about whether or not they can use customer care and/or third-party channels to upgrade. I have been unable to confirm if you can contact customer service to upgrade — regardless, there seems to be success with third party national retailers and authorized dealers. 

Just as we first promised, T-Mobile’s new Value Plan only environment is now live through all company-owned channels. Along with the new Value Plans in all corporate and company-owned channels, the brand new one-size-fits-all Classic Plans are now available at national retailers and authorized dealers as well. All of T-Mobile’s new Value Plan options include Unlimited Talk, Text and 500MB of data for just $50. Kick in another $20 and take advantage of Unlimited Data, or add $10 for every extra 2GB of data. This move is T-Mobile’s largest “UNcarrier” action to date and works to cut the subsidized phone model that has exhausted for years in the wireless industry. With Tuesdays event set to formally unveil the new rate plan sets to the public, as well LTE and possibly some (fingers crossed) iPhone news, today marks a reinvention of T-Mobile as a brand and company.

T-Mobile continues to face an uphill battle as it works to close the gap between its closest competitor in Sprint even as the MetroPCS combination closes in. The competition has promised to keep an eye on T-Mobile’s new “UNcarrier” approach toward rate plan subsidies, but so far have remained skeptical that the wireless consumer audience is ready for a brand new way to buy phones. How consumers will react to T-Mobile’s “UNcarrier” approach is something we should learn in swift order, so long as the company can work toward explaining the value — something they’ve had trouble doing in the past. T-Mobile’s marketing needs to tread carefully and work toward simplifying the explanation to offer concise reasons how T-Mobile’s move to a Value Plans only environment will save in the long run as well as upfront. In my eyes, T-Mobile’s success with this plan will rest considerably on the backs of their marketing department. It’s going to take far more than calling AT&T’s network “crap” to convince customers this new method for purchasing smartphones is the way to go.

There’s plenty of detail in our earlier posts as well some pretty pictures, diagrams and a full breakdown of all current handset pricing available here.

T-Mobile

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  • sidekicker89

    so if I get the Value plan with 2.5 GB and i go over the limit it automatically adds $10 to my bill??? or will I be throttled and be asked if I want to add more data first?

    • taron19119

      You well get slow down

      • sidekicker89

        ok good.. i thought they would just automatically put $10 on my bill if I go over which wouldn’t be “unlimited” lol Thanks.

        • redman12

          T-Mobile does not charge you when you go over the limit of your data cap, they just slow it down to 2G compare to other carriers.

  • adeedew

    I was able to update my monthly no contract plan of truly unlimited for $70/month to the new or same plan on tmobile.com that now includes hotspot of 500mb but nowhere to add more. Maybe it’s first day glitches. Cool now can tether iphone 5 and keep same plan I had before

  • adeedew

    Ps Wonder why anybody would choose 12GB instead of unlimited for $70?

    • sidekicker89

      12GB lets you use HotSpot :)

    • conservative_motorcyclist

      Because the 12GB includes Tethering. If you pick the unlimited, you only get 500MB of tethering, and have to pay more money to go beyond that.

      What I think is really cool about these data plans is that there are no hard caps and no overages. No hard caps meaning that once you reach your high-speed limit, you get throttled. They don’t shut your data off or anything.

      • adeedew

        I don’t think anyone shuts you off? I know AT&T will throttle not shut off so I don’t see this being special to tmo

        • conservative_motorcyclist

          When you go over your cap on AT&T or Verizon they charge you overages. (at least on the older plans). I think now they shut your data off completely. I will double-check with my friend what happens when he goes over his 5GB limit on his newer AT&T plan.

        • Dakota

          Tmobile again needs to have ads that clearly demonstrate it…have someone with their friend on a different carrier comparing bills or reaching their limit and the Tmobile guy keeps using their phone while the other guy cant or immediately gets a popup that hes being charged an extra $XX…They need very basic explicit ads that appeal to a mass market…Many people have a very negative view of Tmobile (ive never met a single person in real life who uses Tmobile) and they need to take advantage of this UNCARRIER thing to create a new image and all the commercials should point out how Tmobile is different/better than the competition

      • From my experience, getting throttled is pretty darn close to being shut off. Speeds were horrible. I went from 20Mb down to slower than dial up, thankfully I only had to deal with it for a day, but what a long day it was.

        2013 is shaping up to be a huge year for T-Mobile and I am glad I made the switch for my personal device.

        • Dakota

          I agree. When Im on Edge, my phone might as well be dead. I cant even get a webpage to load, check email, use GPS or anything

    • James

      why would anyone choose anything over 2gb vs just getting unlimited is the question.

    • Snap

      with the 12 GB you get free tethering with unlimited you need to pay for tethering. I can tell you I have unlimited now but with the proliferation of free wifi hotspots I have never used more than 5 GB

  • adeedew

    I was able to update my monthly no contract plan of truly unlimited for $70/month to the new or same plan on tmobile.com that now includes hotspot of 500mb but nowhere to add more. Maybe it’s first day glitches. Cool now can tether iphone 5 and keep same plan I had before

  • TmoFan

    They even raised the prices on the prepaid phones 😞

    • ceegii63

      then go buy the Phones at WALMART like that LG L9 costs $199 at Walmart

      • eanfoso

        Same thing at t-mobile lol they only went up because now you can do EIP on pre paid, yes we just got out of our meeting at my store

        • ceegii63

          L9 and Exhibit 2 4G both show $240 if payed in full or in 24 months… and cost $199 and $174 at Walmart, not really “Same thing”

        • eanfoso

          It is at the store I work at, the “same thing” as walmart, whatever store you went to you better don’t go there anymore, I don’t like those shady stores either that bump up the prices than what t-mobile intends for them to be, more than likely a TPR

        • ceegii63
        • eanfoso

          Why? I don’t make money from the website, I make money from my store lol and we’ve had the l9 for 200 $ off contract for a while now, and I’m not surprised if other TPR change their prices, they’re known for doing that, like at our mall their phones are always at least 40 $ more expensive, I mean it’s their inventory they don’t have to abide by T-Mobile pricing

        • fentonr

          TPR has their prices set by T-Mobile and gets in big trouble if they’re changed. The price did go up for monthy 4G but down for outright purchase (yes that is different than Monthly 4G pricing) also, what are you talking about, prepaid doesn’t have EIP. That’s the difference between the uncarrier plans and Monthly 4G.

        • Jason

          Yeah, eanfoso needs to go back into that training cause I took the same one this morning.

        • tmomanager

          well, like most tmo reps, (s)he must have been looking at the trainer’s posterior during most of the presentation

        • ffg

          i paid

        • You can’t eip on pre paid clown. Eip remains for postpaid. only

        • tmorep joomz

          Lol same thing

    • samsavoy

      Buying prepaid phones right from T-Mobile is the most expensive. They wanted $499 for my Galaxy S2. I went to WalMart and bought it for $299 (no contract).

      • Dakota

        Tmobile is almost always more expensive unless theyre running a sale.

    • Dakota

      Youre right…THe old phone I have just went up over $100..>Guess better for me since I was about to list it on Craigslist. If people are only using 2-2.5 gb then a prepaid carrier like Straight Talk is still going to be cheaper by $15 a month for the same Tmobile network. And thats a specially good deal with a Nexus phone if Google keeps selling them at such affordable low prices. On their prepaid plan, theyre offering the Nexus4 for over $500 – I hope customers educate themselves. And while the value plans dont have a contract per se, you just have to pay off your phone…so its just another way of paying an ETF fee if you try to cancel your contract while your subsidy is still going. The monthly payments seem to be 24 months – which is the length of a contract when people want to get new phones anyway. Time will tell how this works out and how Tmobile decides to promote it. They need to have ads with direct comparisons on TV, showing how much you save on Tmobile vs the other major carriers. Do the math for the people – make it black and white

    • landmarkcm

      Ya your better off getting the L9 which is the best prepaid one they currently have out at walmart for 199.00

    • Sarah

      Even the mirco SIM card, which was about $1 last week (and for most of last year), is now $10. A better idea is to buy from Ebay or another store for a lot less money.

  • MatthewMurawski

    http://prepaid-phones.t-mobile.com/prepaid-plans
    If you look at the bottom of the page, both the old $30 monthly4G plans are still offered :D

  • jose

    I guess this plans only benefit new customers I don’t see much gain on saving 5 bucks. Great for AT&T and Verizon customers getting spanked with large iphone bill and terrible plans.

    • fentonr

      What’s the problem with that? $5 is $5 and that way you won’t have a contract.

  • lol. Wow. Time to move on to a different company.

    • Silly

      I guess metro or cricket because you won’t find better anywhere else people have no clue what they are talking about these days.

      • Plans are ok im talking about the prices for the phones.

        • techymexican

          prices for phones are the same for every carrier. Around $650.

        • Jo

          You can pay $69.99 down for a Galaxy SIII and $80 a month for Unlim. TTW with no contract on the service. IS that a joke NYC?

        • Sure is when you can get the same phone for $249 at best buy.

        • yeahRight

          yeah… because it “only costs $249” ..ha!

        • fentonr

          And then you pay more per month, and more in store.

        • John

          His name has USMC in it, ie United States Marine Corps. Marine is an acronym. Muscles Are Required Intelligence Not Expected. You’re in a battle of the brains with someone that is unarmed.

        • Be glad you are hiding behind that screen. And you’re welcome for deploying 5 times so you can insult what i do best. But i get it, weak one, thats the best you can do. Get a life brother.

        • John

          Oooh, 5 deployments as a fobbit. 6 years active duty army 2 in the infantry, 4 in the special forces community. 1st group to be more specific. 4 deployments 1 to the Stan 3 to the shithole. Only time I’d hide from a jarhead is if they claimed to have a good idea.

      • Dakota

        Im on Straight Talk for $45 for 2-2.5 gb of 4G so its basically $15 cheaper than the monthly Tmobile rate. It would only make sense to switch if I wanted unlimited or if Tmobile had aphone price that was cheaper than I could get elsewhere

      • John

        Hahaha, goes to metro to get away from t-mobile… T-mobile buys metro.

        • Ruvim

          LMAO.

    • JustSaying

      why? I save so much money with T-Mobile

  • samsavoy

    This pricing is a lot better than I expected. They should make it more clear that the data is per line instead of shared. If you don’t care about tethering, it seems like Unlimited is the way to go.

    On the prepaid side I’m glad they bumped the $50 plan to 500MB instead of 100MB of data. (The $30 5GB plan is still there. I thought they were getting rid of it)

  • Jose Carrillo

    Will I still be able to get a contract I dont like this New uncarrier plans

    • conservative_motorcyclist

      Any non-T-mobile corporate store still sells the classic plans.

      • Dakota

        Confused as to what the classic plan rates are…the same as before?

  • Ski589

    Can I still get my monthly discount if I have a corporate discount with the new places?

    • Ski589

      I mean new plans

    • gnd

      Hmmm. Had not thought of that. good question.

    • conservative_motorcyclist

      I hope so! I know for mine at least, they wouldn’t discount my voice plan because it was unlimited talk, just the messaging and data.
      With that discount, my bill works out to $70 a month after taxes. What I am also curious about is if I switch to the equivalent value plan ($70 a month) what will my real bill be?

    • I think so, I am on a value plan and still get my corporate discount.

    • Jo

      YES, SEE POSTS ABOVE ABOUT THAT. :)

  • gnd

    See this is actually worse for me. I paid $150 for my old phone(Vibrant) and pay about $50/month for 300 minutes AND unlimited data. I hardly ever come close to using all my minutes. Not it will cost me $400-$600 for a new phone and the approx. $60/month for service.

    • conservative_motorcyclist

      I have been off-contract with TMO for a while now. I logged in today, and it is showing me full retail pricing for a new phone. There is no option to renew my old contract and get “Classic” Phone pricing. I currently pay $70 a month (after taxes) for unlimited talk (Unlimited Loyalty), text, and T-Zones (with an employee discount on the text and t-zones)…works great with my iPhone! I was thinking about finally renewing my contract for 2 years and upgrading to a z10, but it doesn’t look like my loyalty plan will let me do that :/

      • gnd

        I just called. No way to get Classic phone pricing according to the girl I talked to. I think that I will just have to wait a few days and see how this all plays out. BTW, supposedly Employee discounts are still there on plans.

        • conservative_motorcyclist

          Good to know. Now the biggest question is if I switch to a value plan, will my Employee discount still apply?

        • Jo

          YES. Advantage Program still is in full effect with the new plans. You will still receive 10-15% off. You WOULD NOT be able to keep your T-Zones even if you had tried to upgrade to a Z10, so you would have to keep that into account. You can get your plan for around $80 a month after taxes with Unlim. TTW (2.5 GB of HS), and the Z10 for around $100 down. :-)

        • conservative_motorcyclist

          Thanks for the info! I might have to switch to the $70 TTW Value plan with unlimited data (I don’t need tethering). With my discount (12%) that would make my bill $61.60! SWEEEEEET!

        • John

          The customers that still want a classic plans can upgrade through national retail partners, like Wal-Mart.

      • tmorep joomz

        Call loyalty and see what they can do. Remember if contact is up NO ONE has to honor you the same mrc.

    • enoch861

      That 400-600 will net you a pretty nice phone.

  • MatthewMurawski

    Something else I noticed is that there are no separate LTE plans which makes me think that all plans with “4G” will allow LTE.

    • conservative_motorcyclist

      All 4G plans will allow LTE…there is a new APN that you will need to use…It is in the leaked LTE market launch picture from yesterday on tmonews! ;)

      I punched the APN into my iPhone 3GS and I still have data with my old $5.99 T-Zones plan! (I know this doesn’t mean anything in regards to LTE, but the new APN is live!)

      • ceegii63

        that would be awesome

      • MatthewMurawski

        I pay $30/month for 100 minutes, unlimited text, and 5 GB 4G Data. I’m going to purchase the Galaxy S4 full retail and if I can get LTE I’d be extremely happy.

      • Dakota

        People need to make sure theyll have a LTE capable phone and I hope Tmobile and their website/employees make that very clear to customers…It will be a while till it works…Iknow sprint supposedly has lte in atlanta and all i hear is people complaining…i know my local sprint store cant even get it.

  • Let the bitchin and complaining begin..

    • xmiro

      wah wah wah wah

    • Jake

      I personally dont think that everyone wants unlimited and that the average Joe will get confused with these plans regardless of the explanation.

      • Lisa

        hey I agree with you Jake

      • TheDash

        your right

      • SoKal26

        The new plans out of the box are strikingly similar to the base monthly 4G option, which is currently a big seller. You may think not everyone wants unlimited, but the fact is they do. And if you offer it included by default, they’re not going to ask you to take it back. The new plans are extremely simple and straightforward. Best of all…no contract so if someone is unhappy about unlimited (insert sarcasm here) they can leave free of charge.

    • Joe

      I’m complaining. I was hoping for better prepaid mobile broadband options.

      • Anderson

        I was hoping for better prepaid mobile broadband too. I don’t have cell service with T-Mobile but I do use their prepaid mobile broadband service. It’s good enough since I mostly use it in or close to major cities. Oh well, I was just hoping. Nothing wrong with wanting more.

        • Alan713

          5gb for $30 is good enough, although agree, Tmo needs to make even cheaper tablet plans. if they introduce iPad they need to have like $20 – 4gb plan

  • Omeer

    Oh man this will confuse the average consumer. On the official website it currently looks like you have to pay a down payment plus an additional fee each month to get a phone from T-Mobile.

    • LC

      That’s because that’s exactly how it’s working? But it’s not a “fee” for the rest of the phone, those are installment payments to pay off the rest of the device.

    • xmiro

      no confusion, when you add it to the cart it’s all spelled out what your bill would be before taxes. It’s actually quite simplified from what was available previously

    • Dakota

      Isnt that what you have to do? You can either pay for the phone up front or make a downpayment and pay it off in installments. The website does at least show the total price – last time I went to Tmobile store, that wasnt clear on their signage. It would just say the downpayment so it looked like you could get phones for $50 or less until you read the fine print. I thought theyd give a 5 or 10% discount ifcustomers paid up front, but no such luck. THey should at least give new people a free SIm card and waive the activation fees permanently if they are UNCARRIERS. It seems like the website currently has a promotion to waive t hat

  • enoch861

    I don’t understand.
    How much does it actually cost to add a line? At this point, add a line is… free? And if it is free, when does the promotion end? And how much will it cost after that?

    I’m too lazy to go through all the old documents haha.

    • techymexican

      no free add a line :P that ended yesterday with the old plans

      • thepanttherlady

        I thought the same thing until I logged into Tmobile.com and it allows me to add a line for no extra charge. $10 just to get the SIM card.

      • abc

        Well I’m on T-Mobile’s site right now, and adding additional lines on the new plans costs $0. Maybe it’s a mistake they need to fix, but 5 lines is coming out the same price as 2 lines.

        • I noticed that, too. But then I did a mock order of a 5 line account all the way through and at the end it showed the $10 add-a-line charge for lines 3, 4, and 5. It must just be a bug with the website.

        • tmorep joomz

          Lol that 4 hour difference. Ask guy how much that was for and bet you its identical.

        • tmorep joomz, I don’t understand what you are trying to say. The bug in the website I am referring to is still currently there. If you go to http://www.t-mobile.com/shop/plans/individual-plans.aspx and use the “Choose number of lines” buttons you will see the problem. It shows $50 for 1 line and $80 for 2 lines, which are both correct. However, if you choose 3, 4, or 5 lines, the price stays at $80. That is not correct. It is an additional $10 per line for those three lines. To verify this, just add the 5 line package to the cart and checkout (after adding 5 SIM cards, too, of course). You will see a $10 “add-a-line fee” on lines 3, 4, and 5. In addition, you will see a “Due monthly” amount of $110, which is the correct amount for a 5 line package under the new rate plan. The initial rate plan page has a bug where it is not adding the $10 fee for lines above 2.

        • I just checked the rate plan page and the bug has been fixed. Lines 3, 4, and 5 no longer get added for free. They are $10 each, which is correct.

    • Guest

      Each additional line should be $10, but for some reason it’s showing up as free on T-mobiles site

      • John C

        T-Mobile has been having a promotion since January where you can add a 3rd, 4th, and 5th line and not be charged for those lines till January 2, 2014. However, you will be charged if you have 1 line and you add a 2nd line.

        • thepanttherlady

          That promotion ended yesterday.

  • NYCTheBronx

    Crud. Now I have to wait a year and like 8 months to qualify to upgrade my plan. Why did I get unlimited? I’m going to switch to the 12GB plan just so I can use mobile hotspot. Then when I’m home, I’ll just suffer using my cheaply Wi-Fi to conserve my 12GB. I actually still do have the high speed 5GB plan on another line and sometimes or I used to use up all my data and they would throttle me. 12GB is plenty enough for me or anyone who is using T-Mobile’s 4G LTE network.

    • LC

      You can use the mobile hotspot with the unlimited data feature…it’s just an add on. It comes with 500 MB of hotspot, or you can add 2gb or 4gb on top of that. It’s a separate feature so you only get throttled on the tethering portion, not the actual data usage on the phone.

      • NYCTheBronx

        Nice mate! So my max is only 4GB of High Speed 4G LTE data? I can’t get up to 12GB atleast? Thanks.

  • JustSaying

    I’m wondering how fast can T-Mobile catch up to Sprint’s LTE deployment.. I really hope T-Mobile beats them. By the way does anyone think it’s unfair that Sprint will have so much spectrum if the Clearwire deal goes through?… should we be worried?

    • fentonr

      I don’t know, they paid for it. I wish carriers would use all of what they pay for though.

    • Sprint is not worried about you, so…

    • SouthernBlackNerd

      I do not think they ever will. Tmobile’s plan is to cover their current 4G network with LTE, but Sprint’s plan is to cover their entire network with LTE. Sprint is a few months behind on deployment, but they are starting to pick up steam.

      You could always contact the FCC to voice your problems with the Clearwire deal, but I honestly do not think it is going to stop it. FCC seems to support the deal.

      If your “we” is consumers who want a legitimate third option instead of the Duopoly, then no, but if your “we” is Tmobile fans wanting them to move into third place, then yes you should be worried.

      • JustSaying

        There has always been a third option with Sprint but their 3G network is very slow from what I hear from many Sprint customers… I just want T-Mobile to be another good option for people too.

        • SouthernBlackNerd

          When I say legitimate, I mean one that can actually compete with the likes of ATT and Verizon. Currently, we do not have a carrier that can do that. I do not care who that third option is, but if I was a betting man, i would bet on sprint, since they have tons of spectrum, <1Ghz spectrum like ATT/Verizon, and 5 billion from soft bank.

          Ideally, I would like 4 strong options, but three would make things better for us as consumers.

          As long as ATT/Verizon control the market, our prices will continue to rise.

        • Excited for the change

          Did a test between Tmobiles edge network and sprints 3G network and Tmobiles edge network was faster then sprints 3G network, that should give you an idea of how slow it actually is.

    • taron19119

      T-Mobile lte well cover 100 million people by middle of the yeah and 200 million by end of the yeah clearwire deal won’t pass cause of the softbank take over

  • I think on the Hotspot plans its very cool of T-Mobile not to throttle until they’ve reached .5 GB over their limit. like say 2.5GB over somebody’s 2GB plan.

    • xmiro

      because you get 500MB included with the plan by default

      • oh that’s right, completely forgot about that. Still cool tho.

  • Marine

    I am on a Value Plan right now with three lines.. 1000 minutes, unlimited texts. first two lines have 2GB throttled data and the third line is $5.00, no data. with unlimited texts sharing the 1000 minutes. I also get a 15% Military Discount which brings my total bill to $84.79 a month. Would these new plans save me money or not? Thanks for any help.

    • asmidnightfalls

      My only recommendation would be stay with your plan unless unl minutes is ideal for you.

      • Marine

        Thanks, I wanted the extra 500 mb. Unlimited Minutes would be nice though. Would it cost more though?

        • LC

          It would be $110 before your 15% discount. All three lines would have unlimited talking, texting, and data. The first two lines would have 2.5gb of data and the third line would have 500mb of data.

  • TB

    I don’t see any “value” in these new plans. I just signed on with T-mobile last November and am paying $171 after all taxes and fees (with a 10% company discount) for a CLASSIC plan. We get 1,000 minutes for the first two lines and 500 minutes each for the other two (total of 4), plus 2 GB per line high speed data and unlimited text messaging. Since we have WiFi calling, we don’t even come close to using our per line minute allotment. Pricing out the same plan for four people with 2 GB of data each equals $204 per month with each line having an OLD GS II phone. We got brand new GS III phones when we signed up (for $99 each plus a statement credit of something like $200), and I signed up assuming we’d be able to upgrade our phones in two years with a nice subsidy. I’m going to be sorely disappointed if that’s not the case and I’m forced to switch to one of these new plans that is of far less value than the plan we currently have.

    • LC

      Just so you know, all four lines are actually sharing the 1000 minutes. The 500 minute add a lines were only on the unlimited minute plans, where the first two lines have unlimited talk and text.

    • Ron Jon

      New plans. 4 lines unlimited talk text and 2gb would be $120

  • Guest

    You know what amazes me? Those who are on a subsidized plan paying a butt load a month for a plan yet getting a phone for “free” (no its not really free people hate to burst your bubble) and can’t figure the math out on how this new plan structuring will actually save them money. Just do the math with what they give you. If you can’t figure it out go to Verizon or Att with a subsidized plan and pay more in the end.

    • Mystictrust

      I’m on an old subsidized plan and you know what I pay? $68/month AFTER tax ($58 before) with 1000mins, myFaves (unlimited calls), 5gigs data, unlimited text (and an old university discount). I would have to knock my data down to 2 GB to get down to a similar $60/month before tax price, and new plans don’t include the phone.

      I know there are others in my situation, too. What ticks me off is that I don’t have the option of upgrading my phone from the website anymore… I can only hope that I can still upgrade over the phone, otherwise I’ll have to tack an extra $20/month onto my bill next time I want a phone. Ugh.

      • Well, you better pony up some upfront mula and pay the full retail price or utilize CL/eBay for a better bargain if you can’t get the upgrade. Thats a good plan you on. Don’t ruin it for an extra $20/mo.

      • Dakota

        Anyone with any carrier on an old plan needs to realize that the carrier is under no obligation to keep honoring that grandfathered plan. If they do it, its a courtesy . Your contract is up so that means they are under no obligation to keep honoring t hat. For example, when Verizon said it would only honor unlimited data for people who pay full price for a phone. With all this unlimited data, if a lot of people sign up for t hat plan AND actually use it, that would end up putting stress on the network and then speeds may slow or the network would be congested and customers would start complaining. It would be interesting to see what the average usage will be for people with unlimited and what percentage of people buy that. Im sure the reps will pressure hard to upsell and many people will want it just as a security. You pretty much only need it if youre going to be streaming music or video off WIFI.

        • Mystictrust

          My contract isn’t up though. I look at it like this: every time I renew my contract, the plan and features and everything I have are locked into place for that term (and no, I didn’t enter into a contract for a phone upgrade… I was actually trying to save that for new phones in the next couple months. So I lost it). This is how it usually has been, so since 2003 I have been staying in contract and constantly renewing with T-Mobile so that they wouldn’t be able to yank anything from me.

          At this point, since I’m paying full price anyway, I’ll probably consider a prepaid MVNO somewhere with cheaper monthly costs. I still have a year and a half to mull it over though, and save up for a new phone while I’m at it since I have to.

        • H

          Right. So you can keep it until its up and possibly renew again. What’s suddenly so different? You do realize many rate plans come and go all the time right?

        • Mystictrust

          What’s suddenly so different is that phone upgrades, which used to be built in to my plan, are no longer available. I’m not daft, I realize many rate plans come and go, and I’ve watched them come and go while sticking with my ideal plan… but this time they’ve yanked my phone upgrades and it actually RAISES my total cost (Large down payment plus increased monthly cost, or just full price). Whether I stick with my current plan and pay full price, or I go with a new plan and pay full price, I am still paying MORE.

        • Jason

          So your options are 1. Pay full cost for your phone and stay on your plan without an increase in monthly cost 2. Switch to new plans, get new phone and increase monthly cost slightly 3. Switch to other carrier, pay for new phone and increase monthly cost a lot. Option 1 sounds like a good choice.

        • Mystictrust

          Option 1 still increases total cost, since I’m still paying that money but instead of spread out it’s all up front. Option 3 doesn’t have to be more expensive. I can go to Straight Talk, pay $45 unlimited everything, and pay full price. Cheaper than option 1.

        • Jose Hernandez

          Then do option 3.

        • Mystictrust

          Right, and there’s a good chance that I will once my contract is up. Pretty crappy that this had to happen to those with older plans who have to deal with increased cost. My point basically is that T-Mobile’s new options suck and for legacy plan holders used to a lower cost T-Mobile is not doing them any favors. People like me with 9+ years of loyal business may start to weigh their options.

        • Don Jon

          Upgrade through a third party and you’ll be fine.

        • Mystictrust

          Except I’ve been hearing for years that third parties can’t handle upgrades to legacy plans, only current plans that are in their system, and they have been known to try and get people to change plans so that they can upgrade (and I don’t want to change to a classic plan). I’ve learned this information over the years both from TmoNews forums and Howard Forums. Horror stories involved a couple people getting the upgrade but, unbeknownst to them until later, losing their old plan which they could not get back.

          The most common advice was to upgrade through official T-Mobile channels. Unless T-Mobile has somehow changed things and allowed third parties to process upgrades through their system without connecting to a current plan (I have no idea how these systems work, so it’s just a guess)

        • titan

          rewardzonemobile (Best Buy, but search for the Reward Zone specific site) offers the option of making no change to your current contract and is currently offering 10% off all phones, plus 1000 bonus RZ points. Best Buy Mobile, however, always required a change in your plan. If you signed up for the Best Buy Gift Card Upgrade promo last year, it is still active through 12/31/13 and *may* work. I went through a cashback site to Best Buy, linked over to RZ from the Best Buy site, then to RZ Mobile. I received a Best Buy order number, and it shows up on my account on BestBuy.com so I am hoping I still get the Best Buy Gift Card promo, and the $45 from the cashback site, but no matter what I “upgraded” my phone (have a Blue GS3, and ordered a Gray) for $134.99 plus tax, and get 1500 RZ Points (500 standard bonus, plus advertized 1000 promo) good for a $15 BB gift card, AND kept my plan. Now, yeah, it may get canceled out, but as of right now it looks kosher.

        • guest911

          Have you tried calling the retention dept or loyal dept?

        • Mystictrust

          Yeah, no dice. I was told they can’t do upgrades at all (no option in their system).

        • Mystictrust

          I’d have to find one that honors my plan (legacy, not classic). Just tried best buy mobile for kicks and they didn’t acknowledge the data on my plan so it forced me to choose between a variety of classic data plan options, neither of which match my current price and/or amount of data. Then there’s the possibility of the whole plan getting mucked up or changed entirely, and I imagine it would be hard to get things back if they were. A bit of a mess… unless there’s a retailer out there than can do upgrades without changing a thing…

        • Bo

          Looking through the list of grandfathered myfaves plans there were two that died out back in ’09 one had mobile to mobile included and the other didn’t but they were both 59.99, and from what I remember, and I’ve worked here since ’03 our unlimited data back then was never less than 25 for smart devices, but lets say for the sake of the argument that you have a feature phone internet that is unlimited (has a 5gb cap that no one thought would be hit so we never really discussed it) that was 10 bucks, and back then unlimited sms was 10, but again for funsies lets say you had some preferred texting bundle that was free for life, I am still stuck scratching my head that you should be paying 70 pre tax. not including a school discount that would max out at 18% but probably more around 12%, and you still get the discount on the new plans too so an unlimited talk text and web with out a throttle limit would be 70, and you don’t have to manage myfaves anymore since none of the phones have that feature in them anymore.

          Now phone wise worse case scenario for you would be to buy the most expensive device from us Note 2, that thing has a $20 a month price tag, but out of pocket you are looking at 256.09 after tax (texas 8.25%), looking at vz, att, and sprint they want 299.99 before taxes.

          Rough estimate per month including discount(12%) and tax(18% of mrc just to cover everything) you’d be at 92.68 closest any major carrier gets to that would be sprints simply unlimited plan at 109.99 say your school discount is 18% and and taxes average 18% thats still $18 more a month for the next closest, and you are paying $68 more out of pocket to get it.

          Though I am still not 100% convinced that your current bill is only 68 given what you said you have, but I may not have been able to find your rate plan specifically.

        • Mystictrust

          I’ll break it down: $39.99 1000 minutes unlimited N&W, $9.99 unlimited text, $20 preferred android web (being a legacy plan before the throttling, I was grandfathered at 5gb. And yes, this plan price is for smartphones via save loyalty), $0 myfaves addon (loyalty addition. Actual name: Pref myFaves feat SL) = $69.98. I mentioned a university discount in my old post of 15%, which brings it to $59.48 pre-tax. I change my myfaves contacts through my.tmobile using the mobilelife dropdown, and myFaves option. I may not have to manage them on the phone, but I can manage them on the web still to get the 5 contacts for unlimited calls – they do still show up on my bill as free myfaves calls.

          I do realize that it’s still cheaper than any of the other major, top-tier carriers, but it’s still upsetting that I am suddenly going to have to be paying more (full price for a phone or spread out monthly payments). That’s my main beef with this. THAT is what gets me thinking about both Simple Mobile and Straight Talk, because at $50/monthly from them for a plan, I can save the $20 monthly for a new phone myself and be right at the same $70 I’ve been used to paying on T-Mobile (no taxes on their plans). Something to think about anyway, while my contract is still in effect (I also lost a phone upgrade I was waiting to use this summer, so I’m a little peeved about that)

        • Bo

          Like I said you could have something special, the original myfaves plans at 1000 minutes were 59.99, but you have an old nw1000 plan with a retention feature. So comparing apples to apples ( I guess arkansas black to pink ladies really) your plan is 70 new plan would have unlimited everything at 70, discount remains what ever it is. You do still have the option to renew your contract and get discounts on devices either at walmart, or through customer care, just not in stores as they’ve removed the contracts at our level. so be free to grab a subsidized handset and keep the rate plan.

          new options for you:
          1. keep what you have, renew contract, get subsidized cost on handset no different than yesterday( note 2 is still worse case scenario at 370 bucks)
          2. get new rate plan without contract and include no limit on data, unlimited minutes and text and keep your school discount. yeah you’ll pay per month for the phone each month (20 for the note 2) but you’re out of pocket less

          MVNO (tmobile ones like walmart family mobile and solavei) cannot roam on other towers, bigger issue in the great expanse of texas than what you may experience so just a caveat.

          Unless you burned your upgrade buying a phone, you still have the same upgrade tenure. If you renew a plan contract but don’t buy a phone, you maintain that discount level.

          As a customer that has been with us as long as I have worked for this place, I would love to help you any way I can. Feel free to email me if you want, I would hate to lose someone even if it was to one of our own MVNOs.

        • Mystictrust

          If I was able to snag a subsidized handset at third party authorized retailers then I would be happy. Problem I’ve heard about happening is that retail stores can’t upgrade a legacy plan since all they see in their systems are classic plans. So the only option then is to upgrade the plan – kind of defeats the purpose because that’d be more expensive than the new plans I think.

          This problem actually happened to a friend of mine at a T-Mobile corporate store… I would be surprised if it went any differently at a place like walmart. She tried to do a simple phone upgrade but the system stopped them and they claimed she had to change her plan. So she just used the website to upgrade.

          I called customer care and a lady told me that there is no longer even an option in the system to upgrade phones. Hmph. I’m not sure how to email you, your name doesn’t have a link to a profile with contact info, but I have no problem contacting you to discuss this further. I appreciate the offer for help.

        • Bo

          bitterappl@yahoo.com i figured it showed somewhere, oh well… Anyways hollar back, I’ll be back in the store in the morning 8am cst and I look at what I can get done for you. The only thing I could see getting weird is if it forced me to change your web package to a required web package… I was talking to a guy in care, when you first responded, and asked if for verification that they continued to have access to classic and legacy subsidies. In fact in our training last week to deliver the training to our reps we asked who would still have access to classic/legacy pricing and the answer we got was CARE, Internet, and national retailers (wal-mart, sams, bjs, costco) SO it exists somewhere. I work on something, besides no I have something to do in the morning when I get in there.

        • Impatient Waiter

          I agree with everything you stated. I lost my phone upgrade too waiting for the GS4… Honestly, I’m thinking about switching to AT&T, sadly.. their service has gotten a lot better than tmobile’s service. So f**king stupid! I want to find a way to use my phone upgrade just so I can sell it for a higher price like buying a Samsung Note II or GS3 and just sell it on cragslist.

        • tmorep joomz

          Um you can’t loose an upgrade, ever. If you qualify for an upgrade , you are entitled to one.

          On the other hand….if you switched from classic to value and received a discount on your mrc and stiiiilllll want a subsides price? Sorry pal. We are all grown here and old enough to read and understand.

          I personally dealt with customers who nod yes when we say we can save you $40 to $60 and completely blank out the last part of the installments of the phone.

        • Mystictrust

          You can lose an upgrade if T-Mobile stops offering upgrades on all plans that used to have them ;)

          Yes, third party retailers exist but no, not all will be able to accommodate every plan (i.e. if you have an odd data plan they don’t recognize, they might “require” you to add a data plan to get the upgrade… and it could end up costing you more or changing around your plan entirely. Or they could say your plan is incompatible entirely.. willing to bet there will be problems for anyone without a purely “classic” rate plan)

        • tmorep joomz

          Um thats every service provider. For the longest time sprint offered unlimited everything for 79 plus 10 for premium data. What is premium data?….thats the added data package added to your bill to subsidies your phone. The value plan at Tmobile give you data with the option off paying more for faster service. May I had to use hot spot feature your obligated to pay an extra 15.

        • Frankay

          Hate to break the bad news to you but your web is throttled @ 5gb. and that feature is not a granfathered feature

        • Mystictrust

          oh don’t worry about it, I know that already. I meant that I had it from when they used to call it just unlimited, and when throttling came my data feature ($20 preferred android web) was auto throttled @ 5gb. I say grandfathered because I didnt think anyone could actually add that specific addon to their plan anymore.

        • Jason

          Have fun with straight talk then. There’s a reason why it costs what it costs. And you’re still paying more up front for your straight talk phone.

        • Mystictrust

          Right. I realize that I am paying more up front. The entire point is that if I’m forced to pay full price of the phone (whether full up front or spread out in monthly payments, it’s the same to me) then it’d be nice to get a cheaper monthly rate so that, in the end, it balances out to my plan on T-Mobile. Except now there’s a phone in there at that price.

          There are plenty of satisfied people on Straight Talk, Simple Mobile, and Solavei. All three are MNVO’s of the big networks anyway.

        • Frankay

          Check out what is included in their “unlimited data”

        • JayMo86

          I willing to bet that with Straight Talk your mobile experience (Phone/Coverage/DataSpeed) wont be as good as T-Mobile. Almost willing to bet your first month…Almost lol

        • tmorep joomz

          Regardless of how you put it Tmobiles unlimited everything is $30 cheaper then any other carriers. I just signed up a family of 3 with unlimited everything with the payment plan for 200 which includes insurance. Also the bill will lower $60 after 24 months. You let me know what carrier would match that?

        • Frankay

          Good luck in finding a cheaper plan with the network t-mobile has and the phones that t-mobile has. Apples to apples, it doesn’t exist.

        • HateStupidity

          I really cant believe some people are soooo stupid. So here is the simple version. With the new plan you basically get the phone discount built into the plan because the monthly service is sooo low and you dont get a contract. Even with the monthly payments for the phone your monthly bill will still be lower than the other 3 carriers. Really if your that stupid go to ATT or Verizon get a phone for 200 and let them charge you at least $100 bucks more a month so you are paying the phone back in 3 to 4 months when compared to T-Mobile.

        • Mystictrust

          I’ll make it even simpler for you. For my specific situation, I pay the exact same as I would with the new plan except that the phone discount is gone. So, new plan = $60 + full priced phone. old plan = $60 + discounted phone + an extra 2.5 gb data. Get it? They took away my phone upgrade.. so for me, it’s equivalent to raising the price of my plan since now I have to pay for the phone when I used to not be able to.

          As you said, “The monthly service is sooo low”.. I got the exact same “sooo low” price before but I also got discounted phones. Having to pay for the phone now means the price goes up for me in my situation.

          Also, your reading comprehension sucks. I never mentioned going to AT&T orVerizon… why would I do that if I was upset about having to pay more money? I mentioned MVNO’s such as Simple Mobile and Straight Talk.

        • thepanttherlady

          You’ll still be able to get a discounted device through retail locations and 3rd party retailers from my understanding.

        • Mystictrust

          Unfortunately, since my data plan is so old, the retailers won’t let me upgrade without me “adding a data plan” since they don’t recognize mine :/ Not sure if I’m comfortable with having my data plan changed because I would lose my 5GB data… I’m on wifi a lot now which keeps my data down, but once I get LTE in my area I have no idea how much I’ll use (I’ll likely choose LTE over wifi due to speed).

          It’s definitely something to consider though :/

        • bakedpatato

          Same boat here…my convos with TMO reps have been and will continue to go like this:
          T:”We’d like you to switch to Value(and now Uncarrier)”
          Me:”Um…pay $40 extra for minutes and texts(I exclusively use Google Voice) I never use and pay an ETF for that?…Um….”
          T:”…Is there anything else you need?”

        • Jose Hernandez

          new plans have no ETF.

        • bakedpatato

          They do if you have a subsidized phone purchase in the last 18 months(which I’ve done like clockwork when BF rolls around)

        • philly8

          Bridge to value people! You get a $15 dollar discount on data and a $5 discount on voice for paying full price for your phone with EIP installments! That solves the issue with grandfathered plans so they can get a phone under value pricing!

        • JayMo86

          I don’t think BTV is available to to individual customers, only family plans with upgrade dates at different times

        • uDummy

          Ok so if you know the answer why call and waste a reps time? Lmao wow.

      • fentonr

        Yeah. That’s the nature of grandfathered plans. You can keep them but you may not be able to renew them.

      • Verhouze

        I agree with you. I have an old grandfathered plan and pay $60. I have 1000 min with 5 gigs data. Not sure what Im going to do yet but I dont want to pay over that.

      • Mark Hennessey

        Just curious, when’s the last time you upgraded your phone?

        • Mystictrust

          Late 2010 was the last time I used an upgrade. I think my upgrade became available again this past October… but I was gifted a Lumia 810 in November so instead of using my upgrade, I decided to save it for picking up another device sometime this summer.

          I knew the deal with actually getting an upgrade… on the web or over the phone, since it became hard to upgrade with a legacy plan. I was fully prepared to do that. Could have even checked out the Z10. Or a new windows phone if T-Mobile would get a higher end one this summer. Or a Galaxy S4.

      • UMA_Fan

        You can do bridge to value which just knocks a straight $20 off your current bill allowing you to use the installment plan

      • John

        If you insist on a subsidized phone for your upgrade (Yours BTW is probably one of the only situations where they’re better off subsidized) go to Wal-Mart

      • philly8

        if you get a phone on bridge to value you get a $20 discount on your current plan which compensates for you paying an extra $20 a month for a new cell phone. T-Mobile has a solution for customers like you and it works out.

        • JayMo86

          Once again BTV is not actually a discount on ur plan, it replaces your data/voice plan with a similar play at a discounted rate….in his case the one thats similar would be a 5gb data plan which discounted by $15 (35-15=20) which is more than what he’s paying…they dont discount your current data plan

      • JayMo86

        Listen….It’s kool that you have a great plan, and your right, your not the only one who still has a great deal like that. But you knew from the jump that once they stopped offering your plan you were going to be limited. First you were unable to add a new line of service for family or friend, which you didnt mind cause your still with T-Mobile. And now the company no longer offers discounts for a new device. That sucks I get it, but if you honestly think there is better out there you’re foolish. Stick wit your plan and buy your devices at retail. You will still end up paying less than switching to any of the other 3 carriers even if you spend 599.99 every 2 years on a new device. This probably goes the same for everyone else still on a grandfathered plan. The new plans are aimed at saving you “grandfathered customers” even MORE money, they’re aimed at giving better options for for data, stabilizing the company and become even more competitive. Keep your plan and buy your own phones and dont worry about the rest of us that dont have a plan older than 10+ years…

      • TechHog

        You can only upgrade classic plans if you buy from a third-party seller. Also, it’s 2.5GB (500MB base + 2GB added on)

      • Frankay

        You cannot upgrade over the phone or in t-mobile stores. Only thru some authorized Dealers and only for a short time until t-mobile can get all retailers switched over.

    • GalaxyNut55

      I agree 100%. Folks are just to lazy to do the proper math. Every customer on a contract pay’s full price for their phone and MORE in some cases if you dont upgrade every 22 months at the minimal.

      T-Mobile is just setting the absolute truth to the Cell phone world. You THINK your “DISCOUNT” is free…But ALL the top tier companies add 20-30 per line into the bill. Why do you think your bills are so high. Some folks are grandfathered into unique bills, (You are the 10% who are in the difference.) Everyone else “THINKS” they deserve a “FREE” phone because you have been with a company for X amount of time. Again, Your almost always paying FULL PRICE even with the so called DISCOUNTED phone.

      STop being lazy and actually do your math and shop the other companies. T-Mobile has done their studies, and it is actually the best deal out there for folks who want to purchase from a carrier.

      Here’s some math for you lazy folks:

      ATT- Galaxy S III- $99.99 (Discount) Plan $120.00 Unlimited talk/Text 5GB data single line. (MUST WAIT 22 months before you get another discount) 2 Year contract.

      T-Mobile- Galaxy S iII- $69.99 (NO DISCOUNTS) Plan: $90 Unlimited Talk/Text/4G Data w/500mb Free Tethering. (That includes the 24 months of payments on phone)
      (Upgrade anytime you want after the phone is paid off)…Oh and no CONTRACTS!!

      Seriously…..WHo’s getting the short end of the stick here….

      • galaxymaniac

        the person getting the short end of the stick might be the one who saved some $$ but ended up getting spotty service instead ..

        • GalaxyNut55

          Yes, but if your getting spotty service due to lack of towers..then that company is not for you. Verizon has the largest spread..yet not covered everywhere…where as ATT may have that area on lock…and TMO has area’s neither has…Thats what makes competition so great….

      • ght

        some one who does not need unlimited

        • Frankay

          None if unlimited is more cost effective ( that’s a good way to say cheaper) why would you pay more for less.

        • GalaxyNut55

          If you dont need unlimited…but it cost the same if not less than your NOT unlimited…Really? Does it take that much thinking to make the change?

          If you only need 5 dollars to buy a basketball….and i give you 2 basketballs for the 4 dollars…your going to not take 2 because you only need one for 5 dollars? (probably a bad example, but im tired and cant think of anyting better at the moment lol)

  • I think for the first time in YEARS I may actually change my Plan. Currently I have the Unlimited Loyalty Plan w/ Unlimited data and text for 84.99. I don’t usually take my phone discounts anyways and I’ve been out of contract w/ an upgrade waiting for over half a year. What do you guys think, should I?

    • LC

      I would. Save yourself the money because it’s silly to be paying for a discount if you aren’t going to be using it. Then you’ve got options when you’re ready to buy a new phone.

    • $84.99? Lol I hope thats not for one line and I hope you been abusing the hell out of your unlimited-ness if it is so.

  • LC

    For those of you who are saying they would do the 12gb data plan over the unlimited+hotspot, I’m not sure I’m following your logic…Yes, the hotspot is included with the 12gb plan, but it’s $60 in data, versus the max of $40 in data for the unlimited plan+4gb hotspot feature…

  • chicago081

    Still no good. Simple Mobile has a $50 plan for unlimited everything. I am thinking of changing when my contract is up in October.

    • Julian C. Taborda

      still a tmobile MVNO so thats okay

    • Dakota

      Make sure their unlimited is really unlimited. I bet its not as most of these MVNOs advertise unlimited but then only give you about 2-2.5GB before throttling or giving you a warning. If thats the case, Straight Talk might save you five bucks if that matters to you

  • UofM2005

    i pay $66 (incl. 12% discount) for 2 lines (1 smartphone data/text) which i got from the loyalty department. the ‘subsidized pricing’ is (was) better for us since i paid only $200 for a phone and a free flip phone. now t-moble expects me to pay $600 for a popular smartphone and $120 for a regular phone (which works out to $35 eip in 20-24 months)? this sucks…

    • Mystictrust

      I feel ya there. I’m in the same boat, and pay around that same amount after taxes (but for one line). Great for T-Mobile, they don’t have to subsidize pricing anymore for people on awesome legacy plans, but horrible for us.

      • uofm2005

        i should have just upgraded last november and gotten the gs3 when they were offering it for free. but i kept reading about the iphone coming to tmobile, and i really want that phone. oh well…

        • uofm2005

          oh, and i use the wifi calling a lot when im out of the country. that is one feature i will miss if i end up leaving tmobile.

        • Yeah if I was you I woulda just got the GS3 for free and just sold it when the T-Mobile iPhone drops.

  • Nikos

    So if you currently are on a Value Plan and you switch to the new UN-Carrier plan, the remaining contract time expires immediately?

    • LC

      No, you would complete the remaining contract that you have at the time of the change.

      • Long Island Steven

        I can understand making you stay if you were switching from a classic plan because you got a subsidized phone, but why would they care if you had a value plan?

        • hexland

          Agreed… I’m in the same position… I cant get out of my current value plan without paying $400 in ETF fees, yet I’ve had no subsidies and the service is worse than useless (no signal at home or work).
          I was hoping that the new Vaue plans would superceded any existing value contracts (I still don’t understand what the contract is supposed to achieve in this case)

        • Dakota

          Thats why prepaid usually is a better choice for people unless they cant put all the money up front to buy a phone. I never understood the value plan of paying full price or bringing your own phone and still signing a 2 year contract. The contract portion was something I was unwilling to do again with Tmobile

        • Don jon

          Not true, what if you needed 3 lines unlimited talk text and web. Prepaid would be $210 a month vs post $170. Difference of……. $40

        • LC

          I’m not completely sure on that one either.

  • UofM2005

    straight talk or even virgin mobile looks like they have cheaper deals, even though their service may not be as good.

    • MatthewMurawski

      We do have the two $30 plans still. It depends how much you want of a certain thing.

    • Dakota

      Ive been using Straight Talk for six months now and the service is just as good (or bad) as it was with Tmobile. I notice no difference; the customer service isnt great as it is outsourced by TMobile prepaid was the same…And I had left postpaid because the customer service was so awful and reps from entry level to ECR were super rude. I was lucky enough to get a high quality phone for free so its been a great plan for me and Ive had no complaints…And yes for people using 2.5 or less, Straight Talk is only $45 instead of $60 and no extra fees. I think the taxes only add a buck and some change

      • uofm2005

        Straight talk doesn’t seem too bad. If I were to get an iphone 5 for $650 and pay $45/month, then over the course of 2 years, it works out to $72/month if you add up the monthly plan cost + the phone. Is it 3g, 4g, or LTE?

  • galaxydude

    Is T-Mobile releasing any new devices on March 26.?

    • just me

      Yeah, the Blackberry z10.

      • galaxydude

        I thought there was a android device coming out on March 26

  • galaxydude

    I renewed my 70$ monthly4G plan today last month i used 13.5gb of data no throttling

    • Don Jon

      $70 is unlimited shouldn’t throttle.

  • John

    so here’s my thing… maybe someone can clarify for me. I love the Value Plans, however with the price of today’s phones ($600+) if you get a good deal on a high end phone (probably under $150/device) elsewhere you actually save money over the two years. For instance, on Amazon I can get the Note 2 for $150 on Verizon rather than $679 through T-Mobile. Even with the cheaper rate plan on TMo, I actually pay less over two years with Verizon for basically the same service since the phone is so much cheaper. For non-heavy data users like ourselves I would be fine with the 4GB or 6GB shared. Anybody that is willing to run a sale on devices is going to smash TMO’s pricing unless they start discounting phones on the value plan.

    Thoughts anyone?

    • Long Island Steven

      idk, but when I did the math tmo is still the better deal.

      If you just consider the lowest monthly you can pay on verizon (regardless of data allowance) it’s 90 plus your $150 up front. tmo would be $80 (including monthly equipment) plus $200 up front for the phone.

    • Long Island Steven

      Honestly though, if you’re the type of person who likes gadgets but don’t have an unlimited budget, the best thing to do is wait for a little bit until something hits ebay at a price you can manage. Then when something newer comes out that you want to replace it with, just do the same and sell your old phone. Doing it this way you lose very little money, if any, because your old gadget would lose very little value compared to how much you bought it for.

    • descendency

      Verizon is 100 a month for 2GB (and unlimited talk and text). TMobile is 60. The SGSIII is 199 at Verizon. The same phone is 550 at Tmobile. That’s a 350 dollar difference in favor of Verizon. Over 2 years, the price of the contract difference is 960 dollars in favor of TMobile. The difference is a 610 dollar difference in favor of TMobile.

      Basically, you could upgrade *yearly* at TMobile’s prices and pay the same as Verizon every two years.

      Technically, it would be more because you will pay more in taxes at Verizon because of the higher price, but the difference is going to be under 50 dollars.

      • lool

        Holy cow! Someone smart who gets it posted!! Get ready for the replies from the people who don’t get it and never will.

      • John

        Should have been more specific in saying for a family plan with 2 lines…. on individual plans, yes I see TMo is by far the better value.

        TMO Value Unlimited 4G = $120/month with each phone (Galaxy Note 2) costing 679.00. That is $4,238.00 over two years including the cost of the two phones at full price.

        With Verizon getting the phones for $150 on Amazon, Unlimited with 6GB of Data = $4,140.00 over two years. With 4GB of Data = $3,900.

        I’m not a TMo hater, actually been a customer for a long time and worked for the company for a few years. Just pointing out that it can be cheaper elsewhere with these new plans when you are getting a discounted phone. Yes, TMo offers UNL data but Verizon has better service so its a give and take.

        • tmorep joomz

          That’s probably why you said used to…. your math is horrible like really bad. Value unlimited is $70 and for the note its $20 a month. I figure $90. Where on tmo news, how did you miss that?

  • Guest

    This is going to save people a lot of money, but others will definitely have to foot a little more. My wife just resigned a 2 year deal 2 weeks ago on the value plan. $60 a month with 2 gb of data. I want to wait until the SG3 lte comes out before I get added to the plan. Before today it would have been $99 a month for both of us. Now its going to be $110 a month. The only difference is now its 500 mb plus 2 gb of data instead of just 2 gb. I’m thinking I should have just added the line before today and got the non lte SG3.

    • Dakota

      I agree…Not sure how it will be now but before the value plans never made sense unless you were going to keep your phone 3-4 years…by the time you paid them off, you would get a new phone…Even more so with Android that is so fragmented and carriers and manufacturers dont issue updates (and have no incentive to because tehy want you to buy a new phone)…So many people were still in contracts with Gingerbread phones when Android had moved on to Jelly Bean. If youre paying an extra $20 bucks for 24 months and your plan is $20 cheaper than it would be with a subsidy, its a wash. They should have some kind of calculator on the website where people could enter their information and see if Tmobile saves them money. And the whole no contract thing is basically an ETF …Before you had to pay an ETF to make up for the carrier subsidizing your phone…Here you pay for your phone upfront and then you dont have to pay Tmobile anymore. Its the same exact thing just ‘no contract’ sounds sexier…but your agreement to pay full price for a phone over 24 months is a contract…Sure you can go to another carrier but theyre going to make you pay for the phone (Theyre not going to transfer your number if you still owe $400 on a phone)

      • Bon Jon

        Yeah but what if you bring your own device. Then instead of going on prepaid *which you would save that initial payment* go to the unmarried plan and terminate when ever you’d like. Just like the equipment installment plan. As you pay monthly you can finish paying it off as soon as you want then you wouldn’t have to complete the 24 month cycle.

  • jonathan

    I just want a 6 line, unlimited talk/txt and 8 gb shared data…but they still only allow 5 lines

    • LC

      And no shared data. Which I think is the better way to go.

    • enoch861

      anything over 5 is in a gray area. They let some people do it and they don’t let some do it. You’d have to call them and see what they say.

      • LC

        I’ve only ever seen business accounts with more than five voice lines. If a customer wants to have more than five lines on a consumer account, a second account must be opened.

        • enoch861

          There are a few people out there with more than 5 lines on a family plan. It’s not a common thing though and extremely rare.

  • Austin Ferguson

    Does anyone know how corporate discounts apply to these new plans if at all? I qualify at the moment for 15% discount.

    • LC

      You’d still have that apply to the monthly charges on the plan.

  • Mikey Likes It?

    This new pricing will work out great for my wife and I, once our contract is up that us. I’m sure if we tried to switch now they’d still hit us with a migration fee as we’re less than a year into our current contract.

    Right now I pay $100 per month (after 15% employer discount) and I get 400 Minutes, 400 texts, and unlimited data (throttled after 2GB) on two lines. If we change then we’ll pay approx $68 a month but get more minutes and text messages. Minutes and data aren’t a huge deal but getting unlimited texts would be awesome. I don’t usually have an issue but my wife get dangerously close to overages each month.

    The bite will come if/when we both buy new phones. If we do it thru T-Mo then our bill would go up $40-$50 per month while we pay them off, depending on what we buy.

    • John

      If your bill goes down by 32, then up by 40 it’s a net difference of $8. Not too bad comparing the current upgrade price of a note 2 to what it is with this uncarrier option.

      • Mikey Likes It?

        That’s what I was thinking. Overall, while paying for (or actually “seeing” the new phone charge on my monthly bill) it’s comes out basically as a wash. As you say I might pay roughly $8 a month more than I’m paying right now but for that I get unlimited text and minutes. The texts would be a huge help so my wife wouldn’t have to worry about overages and I could go nuts during football season when I run my fantasy league. I’m sure I could probably save even more if I shop around and by the phones myself.

  • SeriVolk

    Does anyone know if you could mix and match different amounts of data for a family plan?

    • Jell

      Yeah if you continue trough the checkout process it allows you to select the data option for each line when choosing a family plan.

    • enoch861

      Yeah, your able to.
      Everyone has a base of 500MB to begin with though.

  • JungleJunkie

    So any news on the “Bridge to Value” $20/month credit? I looked on tmobie.com and didn’t see it anywhere. If they give me $20/month per line for my family plan that would really seal the deal.

    • Herb

      If you’re on a classic rate plan and you have a line that upgraded at least 18 months ago you qualify for a $20/month reduction in you monthly charges if that line has data, and $5 if not.This would be true of any number of lines that you have. And then once all your lines qualify you can switch over to Value.

      • Mikey Likes It?

        Now you’ve peaked my interest… How does this BTV work exactly? I have a family plan but both lines are under contract. My wife and I upgraded our phones last May. If I agree to switch to value they’ll credit me $20 a month on my bill until they can “officially” move me over in about a year?

        • ChitChatCat

          You can BTV once for no charge once it has been 18 months since your last device subsidy. If it has been less than 18 months, you will be charged a fee (to pay back the subsidy) to change over.

        • Herb

          Let me clarify. Bridge to Value is designed for new lines or upgrades on Classic and legacy rate plans. Since purchasing a phone in this way would add the monthly cost of the phone to your bill (which sometimes equals that $20 credit you’re getting), it is best taken advantage of for lines who upgraded more than 18 months ago and aren’t going to be purchasing a phone from T-Mobile. Doing BTV before 18 months will cost you an early upgrade access charge.

  • James

    Whoa 5 Lines for $80?? am i doing this right? if so then this is a good plan

    • enoch861

      That’s what I was saying!

    • Long Island Steven

      I saw the same thing, but it has to be a mistake.

    • Long Island Steven

      Someone said tmo is running a special – anyone else heard that?

      • Dakota

        If they were smart, theyd have a big promotion to kick this off…get people’s interest and get people thinking of getting a new phone or contract to give Tmo a look…Or at least create some excitement among normal average consumers. Its been weird for me knowing that this was coming up and they were going to revise all their plans to see more advertising on TV in the last week for their old plans than Ive ever seen…and the ads just dont get the message across. If you did a survey, Id bet an overwhelming majority of people have no idea that tmobile has unlimited service. Sprints ad on the topic and the no-share plans are very good and get the message across simply. TMobile needs to come up with similar commercials. Verizon does the same in attacking their competition. Tmobile just never has had a clear message. If the slogan is going to involve UNCARRIER then they need to have a consistent ad and PR campaign that makes it very clear of not only how theyre doing things differently but how the customer can save money

  • justinglen

    If I were walking in to t-mobile today, shopping for a new plan, I’d walk right out without buying one. Why is the only option unlimited minutes? I don’t use my voice plan as it is; I’m sure not going to pay more for minutes I’ll never use. I tried building a package similar to what I guess I am now grandfathered into and discovered my bill would actually increase by $25/month if I were a new customer. That doesn’t sound like a strategy for winning new clientele, and sure isn’t a way to get existing customers to spread the ‘good’ news.

    • Dummy

      Lol seriously ? You know the standard is pretty much going unlimited talk and text with all carriers now quit whining this is a great deal from tmobile some people just cannot wrap their mind around this concept and understand.. It’s actually kinda sad.

      • justinglen

        you’re right… i must be really dense if i can’t wrap my mind around how paying $25 more a month than i’m paying now, $300 dollars extra a year, is somehow a ‘great deal.’ i’m not whining, i’m participating in a discussion. would there be a comments section under this article if we weren’t supposed to be discussing it?

        • techymexican

          well go to Verizon, or AT&T then. get your limited minutes then. oh wait..

    • Dakota

      Pretty much the entire industry has gone to unlimited minutes – mainly because the profit is in data …There are a few prepaid plans like Virgin and the old ATT plans that Im sure are going to get phased out for 100% share plans still offer tiered minutes. Again remember these companies are out to make money – not save you money.

    • It’s only $50 wow. No matter where you go you pretty much have to pay for unlimited minutes now. Even prepaid. Where are you going to go?

    • ChitChatCat

      Well, when the competition is everyone else’s current plans, it’s competitive. We can’t really compare your old plan to current ones without a time machine. Stick with the plan you have if it works for you. :)

    • LC

      T-Mobile has explained pretty clearly why they went with unlimited minutes only. They don’t want customers to have any surprises. Life happens, and if for some reasons you end up talking a lot for a period of time, you don’t have to worry about ever having extra charges on your bill. Pretty straight forward.

  • mueller2051

    I am a classic plan holder for 7 years and my feeling are as follows.

    T mobil new fearless leader will be the biggest mistake this company will ever know.

    there costumer service has fallen in the last two months far below what I could ever have expected from tmobil already. obviously out sourced and no power to handle any thing . Costumer loyalty was out the door too no longer a priority for the company I asked for a a early upgrade last night because it two weeks from now. I was told flat out no. Second this whole phone pricing where I pay money down and pay each month on my plan doesn’t save me a thing until my phone payed off which by that time is worn out any way. it save tmobil who no longer has to buy phones ,they let there bank do it buy financing the money. I also have to wonder how long tmobil will be a house hold name when you cant buy there phone from anywhere but tmobil. meaning that right now they don’t offer tmobil on the floor at best buy or radio shack and now target is leaving the loop. soon it wont be a name any where. be sides thus company are not going to finance a phone for me so as time go buy I guess the only place I can buy a phone is tmobil. I also mad that I could get no answer on how there new approach would effect me and my two year contract under a classic plan when it comes to upgrading. The company left people like me in the dark to fend for themselves and whatever changes they make ill find out after they did them. like a top secret military mission.

    And the ceo who dresses like he 15 teen and blurts out things like at@t is crappy (and for the recorded I cant disagree I have never had so many dropped phone call in my life then when I was with at@t ) acts as if this a professional way to act. besides that he butchering the very reason I loved tmobil I can only hope im wrong but I guess only time will tell maybe I will find there new way appealing but not so far

    .

    • I would love to see how your current Classic plan is cheaper than these new plans. It’s pretty much impossible, even with EIPs included. Unless you were given the top of the line smartphone for $0 when you last upgraded, these plans come out cheaper regardless. Also with these plans there is no more worrying about your upgrade being “two weeks from now” because you can upgrade whenever you want either by paying the remaining balance on your phone or trading in your old one.

      • mueller2051

        I have 4 lines one has 5 gigs with hotspot and 3 lines with 2 gigs on each line. iv checked out new plan and I don’t see huge saving that people seem to see after I add the 20 per line for phones . and yes I did I received the note 2 for free and a and galaxy s3 for 100 with no rebates from costumer loyalty

        • John

          If so then how do you expect to be upgrade eligible in a couple of.weeks? The Note 2 was released October 24, 2012. Upgrade eligibility is only achieved every 22 months. That point aside, it’s about time you heard no from retention. The company shouldn’t have to pay to keep you.

        • gest

          wow your really a idiot and you should take a math class

        • John

          I would fight loyalty dept if I were you. I did and I got my htc 8x for $50, even though I upgraded my phone 8 months prior. I also had them increase my loyalty discount from $25 to $35 every month. Thus, i pay $56 for 3 lines after taxes. Here’s how: unlimited talk+text first 2 lines $79.99, 1st line unlimited high speed data $5 (given by loyalty dept), 2nd line no data, 3rd line 500talk, unlimited text, and no data (free till Jan 2014). I would be paying 91 including taxes. However, after the loyalty discount: $91- $35= $56 a month. I had them waive my upgrade fee of $18 on my first line and had them waive my $35 activation fee on my 3rd line. I also had them send me a sim card for my 3rd line at no charge to me whatsoever. I’ve been with T-Mobile since January 2005 and I don’t let them getting anything over on me. Over 8 years with T-Mobile consistently.

        • Guest

          They don’t owe you anything. You lucky I wasnt your rep..

        • John

          If you were my rep I would ask for your supervisor and would converse with you no further.

        • gest

          you were my rep that the problem

  • Dakota

    Just curious if the Tmobile Walmart $30 plan is history. It used to be on the website but didnt see it today. I know a lot of people who use lfew minutes liked that.

    • You have to go to T-Mobile’s prepaid site. I don’t know why its not on the main T-Mobile page right now. But the $30 plan is still there

    • MatthewMurawski

      Go to the T-Mobile website, towards the bottom right, click the pink banner that says “Pay In Advance”, then click “Plans” towards the top. Scroll down, and you will see the plan is still available.

  • pops87

    Anyone know if T-Mobile will charge extra for LTE once that network goes live?

    • just me

      There was a post on it the other day on this site. No special features or additional charges needed for lte :)

  • Guest

    So what happens to me? I have a value plan that for some reason was convinced into switching to. I DIDNT BUY A PHONE so pretty much i’m stuck under a new contract with my old trusty GS2 which i purchased OUTRIGHT before i went value.

    • Tm

      You can switch, your contract remains but you can save more if it applies.

  • mreveryphone

    I’m already on the $60 2gb value plan so for $10 more I can get unlimited lte data? No Brainner

  • Oaden Johnson

    The Unlimited Nationwide 4G still shows available for 20 bucks before you log into the website. I already have it on my line and tried to switch my wife’s line to it as well. Why not? I get completely unlimited data for $20 with no caps. I log into my account and it is not an option that I can choose for her line, so I call TMO and the rep says that is an old plan that is no longer available. I ask, so why is it showing as a choice on the site before you log in for the new value plan that was just posted recently. Hmmm! She does not know and cannot help me switch my wife’s line to it. Well TMO, if this is the case I think your plans for success with this new thing will fail. You were the only ones offering customers a truly unlimited data option at a reasonable price. Now you want an extra $10 for every little bump in data and its still capped. Say hello to even more customer loss than before. I may take my Galaxy Note II to one of your MVNO’s. The data it limited as well, but at least my price would be cut by more than half.

    • Ron Jon.

      It’s still $20 for unlimited

    • ChitChatCat

      I’d wait a day or two and call back once the system bugs have been worked out.

  • Excited for the change

    I have to bring up something I’ve seen everyone leave out on every blog. And it’s probably because it hasn’t been promoted but that’s okay, as frustrating as it may seem to pay for phone upfront( you’re paying a downpayment and then paying installments over 24 months) you can trade in your current phone, t-mobile redid their trade in program as well so they don’t skimp out on what they’re giving you for trading in your phone. Which brings down the initial cost of the phone. These plans are cheaper then any other carrier. People think they use a crazy amount of data while some people do use alot of data, the majority of people can live off 500 MB a month. I’m just happy to see a carrier do something different for a change. No more hidden fees, one plan, pick your data, pick your phone, trade your old one in, and while you’re at it, don’t sign a contract. I like where Tmobiles going with this.

    • Mystictrust

      Well, it’s been covered in several articles on this blog (re: phone trade-in), but I guess it’s easy for people to skip over or forget about if it’s not in the current article.

      Either way, there are people who actually hold on to all of their phones, whether because they’re “gadget aficionados” that archive all their technology, or people who like to be prepared with multiple backup phones – a benefit that is even easier to take advantage of on GSM. Then there are the people who actually use multiple phones in tandem, old and new.

      I’m also not sure how much longer that “majority of people can live off of 500 mb month” thing will hold, if it’s even a valid statement to begin with. Smartphones and apps are pulling more and more data down all the time, and the user may not have much control over that if they actually want to use their phone as a smartphone. Some apps just constantly use data and pull down information, so for people to utilize their phone the way it’s advertised everywhere, 500mb is not enough,

      • Excited for the change

        Well, it is a valid statement, I work in tech support, I see this all day long, people paying for data they don’t need, or use, just the average user surfing the web won’t use more then 500mb a month. Now if you’re like me and use your phone for everything 500mb won’t cut it, and that I can agree with.

    • tmorep

      It is only 500mb of highspeed, it is still unlimited, it just throttles at 500mb..the tethering is what caps at 500mb unless you add more. People seem to leave out that its UNLIMITED data!

      • Excited for the change

        Totally agree! But from what I’ve seen people either pay for way too much data they they don’t even come close to using or they try to live on a data plan that doesn’t have nearly HIGH SPEED data for what they want to do, this plan just makes it way easier to just be either or. So much nicer. I love it!

  • adeedew

    Ugh! So I have prepaid monthly plan on iphone $70/month currently. Customer service say I can’t add hotspot or even get the 500mg as anyone else who signs up today as I’m prepaid and need to switch to postpaid?! I said “well isn’t everyone on no contracts now” company wide and they hung up or it we conveniently got disconnected.

    • Just go sign up for postpaid. There is no contract if you already have your own phone so you won’t need to sign up for EIP on a device.

      • adeedew

        Thanks. But I have a few hundred $ in my balance from prepaid gift cards. Will I loose that if I transfer to postpaid after signing up?

        • LC

          You would, because any prepaid balance is not able to be transferred to a post paid account.

        • If you have $200+ in your prepaid balance then just use it to buy the Hotspot feature for $15/mo until your balance runs out (which will take well over a year). I have over $113.88 in my prepaid balance myself from gift cards and such but thats just minutes security if I ever go over my 100 mins on my $30 plan – which I have yet to do since my 6 months on this plan.

        • adeedew

          Thanks but I can’t add hotspot to unlimited plan on prepaid acct. that’s the problem :(. Very confusing wish they’d just change the plans accross the board as 1 CS rep promised they’d do tomorrow. Seems unlikely…

    • MatthewMurawski

      Unlimited everything $70 postpaid plan. Allows tethering, too. Problem solved.

  • SimpleMath

    Here is the quick comparsion for single line b/n tmo and at&t

    TMO:-

    1. Unlimited talk, text and web(No Contract) – $70/month – 24*70 = 1680/2 yr
    2. Samsung galaxy S3 – $69.99
    3. EIP $20 per month for 24 months – 20*24 = $480
    4. Total cost for duration of 24 months = 2234

    At&t:-

    1. Limited talk – $39.99 – 39.99*24 = $960/2yr
    2. Limited web($5GB) – $50 – 50 * 24 = $1200/2yr
    3. Assume samsung galaxy s3 cost as 0(typically $199 for any NEW smartphone)- $0
    4. Total cost for only limited talk and web – $2164

    It’s not a brain drainer to see lot of cost savings at tmobile for folks who get new phone in every 2years. With tmo will get unlimited everything, no contract and walk out at any time if you don’t like service by paying full price of the device. Customer can break contract at at&t at any time but typically has to $350 as ETF which reduces monthly based on tenure on existing contract.

  • taron19119

    Im mad T-Mobile told me I have to wait 8 more months before I canmove to this new plan or pay 150 so I say let me talk to the loyalty Department and they said im going to save only 10 dollars just wait im mad as hell

    • xmiro

      someone has to pay for that smartphone you got subsidized when you signed a contract

  • I-Troll-U

    So what would the advantage be for me to switch from my $70 prepaid to the $70 postpaid? Is it enough to warrant the added taxes?

    • Ron Jon

      The fact that you can tether plus you may qualify for a discount.

    • sidekicker89

      I’m guessing financing your phone would be the benefit to PostPaid..

    • taron19119

      Yeah cause u get to pay off the phone over 24 months

    • I-Troll-U

      I already have a Nexus 4 that I use on the prepaid ;) I was just curious if there are any added benefits to the post paid that would be worth paying the extra in taxes. I don’t tether nor can I get a discount :(

  • As long as T-Mobile reps properly explain these plans to customers, it’s going to work out great.

    The ability to tweak and customize the data for each individual line on the family plans is going to be a big hit. Some people can save tons of money. I get plenty of customers sometimes who want a nice big phone like the GS3 because they see everyone else with one but I look at their usage and they’re only going through like 200MB of data per month. This means some people can get out the door with a monthly rate of only $70 even with EIP. Even lower if they don’t get the top of the line device.

    Now imagine when the iPhone hits T-Mobile. For instance, $99 or $149 out the door with $20 or $25 for 24 months depending on how they price it. Meaning T-Mobile will have the lowest out of pocket price for the iPhone out of all 4 carriers. Then they will also have the lowest possible rate plan with even the cheapest of customers being able to have an iPhone 5 and pay only $70-75 per month (with the option for more if they need more data). With everything unlimited (though throttled depending on the data plan). No overages.

    This could be big.

    • xmiro

      The phone pricing seems to be Retail price / 480 (24x$20) = $ best down payment. So the iPhone 16GB that sells for $640 retail with T-Mobile new value plan would be $160 + $20 moth eip

  • So I just chatted with a Rep from tmobile. I have a family plan for 3 lines with unlimited talk and text. But I have to pay $10 for each line for mandatory 200mb internet. My bill is usually $150 or so. I was just quoted a plan for $90 including unlimited talk text and internet. But I have to pay a one time migration fee of $350 which also releases me from contract.

    Seriously considering.

    • RaguMaster

      Mine was 500 :( but they waived it off, Im so happy!!

      • taron19119

        How u get them to waive the migration fee

    • xmiro

      It’s $50+$30+$10 and each line gets 500MB of high-speed date included
      call again later, see what another rep offers on the migration fee

  • RaguMaster

    I love Tmobile i called them in took of off contract didnt have to pay 500 fee, i was paying 155 for 1000min 2 gb internet on all 3 lines and unlimited text, now im going to pay 96 with taxes for unlimited min 2gb on 1 line 500mb on 2 lines (those lines dont need 2gb) and unlimited text all for 96 (i have 15%) discount so that helps :) I’m So happy i love these guys!!

    • VinnyMac

      When did you sign up for your contract? Just wondering because I signed a contract last month and I was thinking of doing the same thing.

      • tmorep joomz

        If your on value already, just dail 611 ask for the new rate plan and enjoy

    • JungleJunkie

      I just got off the phone with them and didn’t have any luck getting my $150 migration fee waived. I got a S3 last June, and they wouldn’t budge on the fee.

      • tmorep joomz

        That’s because the phone isn’t fully paid off. If I was you I would swallow the 150 and then savings.

        • JungleJunkie

          Yeah, I sucked it up and paid the $150. It cut my bill in half (from $160 down to $80) so it was still worth it.

  • Jeff

    This is awesome t-mobile!!!!!! Reading some comments below is really depressing.. We live in a world where we are so so spoiled and a lot of you need to wake up and see that this is awesome that a top 4 carrier is giving you new options. Here’s some facts.. You always pay full cost for your phone no matter what. You will spend more with any carrier besides t-mobile. If you have a grandfathered plan good for you buy your phone full retail and keep it, if you have to change it your contract is over and tmobile or any other carrier for that matter, doesn’t have to honor your plan so don’t complain. Get it t-mobile this is looking pretty darn good to me!!!

    • Excited for the change

      Yup! People don’t realize that you will always pay full price for the phone, that’s what a contract is for and early termination fee is if you cancel, to recover the cost of the phone if you leave, not to mention the higher rate plan costs. These plans are so much better then any other carrier, couldn’t agree more!

  • xmiro

    Maths:

    2 lines, GS3 at no cost on AT&T and Verizon with 2/yr contract, $69.99 on Tmobile new value, over 24 months. 18.157% Florida tax + fees, no extra data on Tmobile, 1GB shared data split between two lines on AT&T and Verizon for the sake of keeping it even, default Tmobile 500MB data included with new plans, 2x$20×24 month EIP

    Monthly:
    AT&T $148.48 / Verizon $146.67 / Tmobile New Value $138.75 / Tmobile New Reseller-only Classic $122.38

    Over 24 months total with phone costs included:
    AT&T $3,563.55 / Verizon $3,519.97 / Tmo New Value $3,478.27 ($3,329.89 if $0 down GS3) / Tmo New Reseller-only Classic $2,937.05

    now over 24 months with 2xGS3 @ current $199.99 per phone promo on AT&T and Verizon *with contract*, $69.99 down on Tmobile new value and 2x$20 per month for 24 months

    AT&T: $3,987.53 / Verizon: $3,943.95 / Tmo New Value: $3,478.27 / Tmo New Reseller-only Classic: $3,361.03

    $15/GB overage on AT&T and Verizon, 2yr contract, $350 Verizon ETF per line, $325 AT&T ETF per line, $200 ETF per line on Tmo Classic

  • Gary

    Classic upgrades can still be done in corp stores. Its a 20 discount (15 on date 5 on plan) to accommodate the most expensive phone payments. No bill increase. No rate plan switch. But you start the eip installment plan in anticipation of moving to value.

    • LC

      Yeah, that’s not a Classic discount/upgrade, that’s called Bridge to Value…totally different since you start using EIP and are moving to the new Value plans.

  • majentarulz

    Called in to T-Mobile customer service to change my plan today. Didn’t work out as planned. When you click 5 lines on the website with the default included 500 MB, the monthly price is listed at $80.00/mth. I thought this pricing was too good to be true. The website stats that the price is the price for 5 phones. Also, right under the price the website says that the add a line fees were included. Customer care wanted $10.00 per add a line. I don’t know if this is a typo, or a under informed rep. When I click 5 lines at the top, that price should reflect the add a line cost.

    • xmiro

      no it is $10 add a line, I guess the site was updated wrong

  • Lmao T-Mobile is out of their mind for raising the prices on the Monthly 4G phones. The Galaxy Note 2 is $729.99, the GS3 is $600 lol. The GS3 unlocked version is going for $480 – $520 on Amazon brand new. Not to mention I got my S3 off CL for $400 brand new in box. Hilarious…

    • xmiro

      wrong
      Right now on the site, the 16GB GS3 is $549.99. The 32GB GS3 is $589.99. Galaxy Note II $679.99

    • ChitChatCat

      If you can get it cheaper on Amazon, get it cheaper and just pay T-Mo for service.

  • John C

    I pay 56 a month for 3 lines. Here’s how: my first 2 lines have unlimited talk+ unlimited text $79.99. 1st line has unlimited high speed data for $5(given by loyalty dept). 2nd line no data. 3rd line 500 talk, unlimited text, no data (Free till Jan 2014) for 3rd line. I would be paying 85+taxes = $91. However I get a loyalty discount of 35 off every month. So 91-$35=56 a month for all 3 lines including taxes. I added the 3rd line for free earlier this month on 3/9/2013 and they waived my activation fee of $35. Granted I get the loyalty discount and some other perks because I have been with T-Mobile consistently since January 2005. Thus, I am a loyal T-mobile customer paying 56 for 3 lines of service. Been with T-mobile over 8 years. :)

    • Mikey Likes It?

      Damn, I’ve been with T-Mo thru three name changes so I should get so I should get some loyalty love.

      • Mystictrust

        Since the chance to UNcarrier has gone into effect, they might not be able to do it anymore.. but they were handing out $10/month discounts to loyal users for a while, in exchange for a 2 year commitment. I signed up for it 4 months ago. They did just randomly offer it to me out of the blue, but you could always call up and ask… Been with them since 2003 myself.

  • I-Troll-U

    I guess my second question to all of this would be… Why on earth would T-Mobile keep the prepaid $50, $60, $70 plans when they have essentially the same plans for postpaid? Bad Credit?

    • Prepaid is for ppl who don’t want their credit toyed with and don’t mine pre-paying for their service. Also there is no multiple line option on Monthly4G.

      • I-Troll-U

        I guess I will stick with my prepaid until I run across a reason to do otherwise.

    • xmiro

      you still need approved credit on the post-paid plans. The $30/100minutes pre-paid is extremely popular

      • I-Troll-U

        Yeah I had the $30 plan.. It was nice until I put 1000 minutes on my phone one month :( I then decided it’s nice to just pay the $70 and not ever worry about how many minutes or how much high speed data I have. Coming from Vzw where I was paying $120+ a month I’m still saving $50+ a month for great service in my area.

        • xmiro

          there you go
          if you’re in an area with great Tmobile coverage you’d be crazy to pass them up.

  • Spokker

    I don’t need unlimited talk, and I have disabled texting on my account, so I wouldn’t need T-Mobile if I were a new customer.

    • xmiro

      many others do

      • galaxymaniac

        several millions don’t ..

        • philly8

          several milliions can go on pay as you go. 100 dollars gives you 1000 mins and you can still stay with T-mobile if your that big of a non smartphone user.

  • These plans are the best plans in the business. Okay, maybe 2% of the old grandfathered plans may be better but overall this is better and less confusing for the majority of the people. I just switched my plan. The great thing about it is that it includes free tethering, which is something I would never give up.

  • Eric

    How can we give for example
    Line 1: 2 GB data
    Line 2: Unlimited data

    Is that possible?

    • Excited for the change

      Yes. You can pick whichever data plan you want for whichever line you want, or you can stick with what’s included.

    • LC

      If you’re asking if you can mix and match data for two lines, you certainly can. It would be $80 for the unlimited talk and text (and 500 mb each), $10 for the 2gb, and $20 for the unlimited bringing you to a grand total of $110 a month before any tax or discount.

    • xmiro

      Yes

      $50+$30=$80 for 2 lines, with 500MB full speed data included. Then +$10/month 2GB data (you can add that as you need it) + $20/month for unlimited and 500MB tethering included = $110/month before taxes and fees

  • Bill

    I logged in to my.t-mobile.com and it still allows me to upgrade at a lower than full retail price. So I don’t know why David is claiming, “existing customers on grandfathered or Classic plans will have to use third-party channels to upgrade.”

    • You may be one of the only people I’ve seen have that kind of luck.

    • marsdta

      I just checked on my tombile account and i only have the new eip options or full retail. Still trying to figure out how to bridge my moms line. based on the older leaked docs i should save 15/20 bucks. tmos website was no help so far

  • marsdta

    how would i go about doing a bridge to value on one line? would i have to go to a tmo store? my mom barely uses 500 mb of data so if i put her line on these new plans my bill should drop by 15? atleast thats what i gathered from reading the other tmonews articles.

    *moms line would be no migration fee other two would still have to wait

    • LC

      It’ll really just be easiest to do this from a T-Mobile store. The way that you get the $20 in savings is through a $5 decrease in the cost of the line (assuming she’s one of your $10 AALs) and then a $15 decrease in the cost of the data (2gb or higher). Then once the other two lines have reached 18 months since their last handset discount, you can move the entire account over to the new plan at no cost.

  • taron19119

    How do you switch over to the new plans without paying a migration fee

    • MatthewMurawski

      If you are under contract, there is no way.

      • taron19119

        Well how some people are doing it then

        • MatthewMurawski

          It must be luck, because when you sign a contract, there should be no way out. Unless T-Mobile is being super generous.

    • John

      Are you still in contract on the line in question?

      • taron19119

        Yeah

        • John

          how much longer?

        • taron19119

          Im 8 months in my contract

        • John

          assuming you have a 2 year contract. You have 1 year and 4 months left in your contract. Your stuck in contract or you’ll be hit with a migration fee. Now if you had only 4 months or less of your contract left and were a loyal customer. I would say negotiate with T- mobile to switch and have them waive migration fee. However, your only small chance of hope in doing that would be:
          1) if your a long time loyal t-mobile customer and
          2) you have 4 months or less left of your contract

          Thus, if you had met condition 1 and 2 you would have hope. unfortunately if you don’t meet both condition your stuck. Sorry, wish I had better news. I mean you can still try and talk t-mobile into switching you to value and waving migration, but it will be extremely difficult if not impossible if conditions 1 and 2 aren’t met.

        • taron19119

          They said they can do it and I ben wit T-Mobile for 8 years

        • John

          They wil waive your migration fee? Awesome then go ahead and do it. :)

        • taron19119

          Lol thry can’t do it d#m auto correct

        • John

          sorry about that. You’ll just have to stick it out then. You been with them a long time, but there was still way TOO much time left in your contract. I say call them in 1 year when you have only 4 months left in contract and you will have a much better chance.

        • taron19119

          Fu#k I pay 101 every month I want to save and get unlimited internet

        • John

          details of your plan? how long with t-mobile? years with T-mobile consistent?

        • taron19119

          8 years wit T-Mobile unlimited everything and 5gb of internet and im on classic plan

        • John

          I would call T- mobile and ask to speak with some one in the loyalty department also known as retention. I would ask for what they call preferred phone first web for $5 unlimited high speed data. I would also request a loyalty discount. If they give you a hard time ask for a supervisor in the loyalty department. Don’t let them fool you because loyalty gave me preferred first phone web unlimited high speed $5. ONLY LOYALTY can give you that feature at that price. Also make sure you get a monthly loyalty discount if your not receiving one. I get that unlimited web for $5 extra and I get a big loyalty discount. Been with them over 8 years too.

        • James

          We have family plan and 4 lines, 2 lines will expired in april 17th and the 20th which is next month. Been with tmobile for 6-7years, do i have to go to their tmobile store or can i do it online?

        • John

          to do what please specify?

        • James

          Switch to value plan with 4 lines..

        • John

          You could do it online or with a t-mobile rep over the phone

        • John

          you should be able to do it online or over the phone with T-Mobile customer care.

        • You can do it online if you want.

        • whynot

          You don’t need to be long time and loyal to get the migration fee waived you just have to be 18 months since your last upgrade

        • John

          your chances go up if you are a loyal customer and have 4 months left on contract. Your chances go down if both conditions aren’t met. So I never said You 100% have to be a loyal cutomer, but it does make it more difficult to do if you aren’t

          read my last sentence from my earlier post. I will post it again in this comment to you. “I mean you can still try and talk t-mobile into switching you to value and waving migration, but it will be extremely difficult if not impossible if conditions 1 and 2 aren’t met.”

    • tmorep joomz

      The reason for the migration fee is to finish paying off the phone, kinda like etf. Carriers only ask for it only to pay for the device

  • porno guy

    Why doesn’t everyone just go monthly 4G its the best prepaid option the 70 dollars plan is the best

    • MatthewMurawski

      It’s because that plan doesn’t support tethering.

  • CRT24

    Existing customers on grandfathered CLASSIC plans can still upgrade in reatil stores through bridge to value where they will get a 5.00 line discount and 15.00 data discount (on 20.00 + data plans. Since the max eip payment is 20.00 then existing customers can still take advantage of the lower down payments and their bill will not go up even with the 20.00 eip payment, and would actually go down with a lower cost phone…..so saying that grandfathered customers have to go to third party retailers to upgraded is not entirely accurate.

    • taron19119

      And what you get for that

      • CRT24

        If thats a question, I explained what you get

        • taron19119

          No is it a classic plan or value plan and how much internet u get

        • CRT24

          If you do btv you are still on classic, and youcan have unlimited data, 2gb, 5gb or 10 gb (with tetethering) bit will get a 20.00 discount if you do eip. Its better just to switch to value as soon as you can, in most cases.

    • marsdta

      can i do a bridge to value and not upgrade the phone. Currently my mom doesnt need an upgrade and was planning on using her upgrade for the htc one. so why not save some cash until it arrives.

      Also i can olny do a BTV from a corporate store? i couldnt find anyway to do it online, as it a bit more convenient but if i have to make ia trip i will

      • CRT24

        No, btv is only triggered when you have eip……the idea of btv is to not increase your bill because you are already on the higher priced classic plan, so the dicount on the line and data is to offset the eip payments.

        • marsdta

          thanks for the reply guess ill wait for the htc one to be released. also on the BTV line it will have the new features (uniimted min,text 500mb data) or would it still be bound by the old services on my current plan

        • CRT24

          No only value has the 500mb icluded. You have to do at least the 20.00 clasic 2gb to get the 15.00 discount

        • marsdta

          I understand that. What I’m asking is if the old data rates/voice min would still be in effect(essentially keeping same plan but 20 dollar discount) or would the btv line have the new services.

          Currently my moms line is on the $20 2gb and we share unlimited text and 1000 min. So if I do btv on her line would it stay the same or would her line now be (unlimited,text,500mb)

        • CRT24

          No it would stay 2gb….500 mb included is only on the new unlimited value plan. So yes everything will stay the same unless you switch to value, or unless you buy a phone on eip then that line will get a 20.00 discount (5 on the line and 15 on data).

        • marsdta

          Thanks the last sentence made it clear. Now to wait for the HTC ONE

    • Excited for the change

      CRT 24 lol, like as in customer resolution time? Man I should have put my name as myvoc 6!

      • CRT24

        Pretty catchy but no. :)

  • David

    i don’t see how this crap saving me any money… right now i have 5 lines and paying around $160 a month 3 lines with $20 unlimited data plan and 2 lines with $10 which they barely use. base on this prepaid plan it will cost me around $70 per line so go figure.

    • SoKal26

      $50 for line 1, $30 for line 2, $10 per line for lines 3-5. If you add unlimited 4G to lines 1 and 2, you’re looking at $150. If lines 3-5 barely use internet, keep them at the default because it comes with unlimited data, 500MB at 4G speed. Save $10 and scrap your contract.

  • John

    I was looking at my t-mobile account and I guess we have the FamilyTime Basic. Is that the samething as Classic Plan? We were thinking about geting the Iphone with the new plans and prices we may stick with are phones in the meantime.

    • ChitChatCat

      That’s a “legacy” or “grandfathered” plan. They are classic-esque.

  • Fishsticks

    If it doesn’t work for you, it doesn’t work for you… lol stop bitching and do your research. It’s simple math. There are going to be better deals, there are going to be worse deals. Why is that so difficult for people to understand? haha

    Find the deal that is right for you, TMO or not and go with it.

    All these carriers are starting to go to UNL minutes because of all the people using third party apps and such to make calls were starting to realize they didn’t need UNL minutes. So they are going to get rid of that option for you hahah

  • GwapoAko

    I like the plans!!!

  • landmarkcm

    I wonder how well qualified you have to be. What if you owed on an old contract on a previous device you never paid off & then now were on there monthly 4g. But ya want a new phone. I guess you would only know by applying..? I wish they would get the Lumia 720 or 620

    • Alxndrv

      They runs your credit to see if you qualify for EIP.

      • Alxndrv

        Run

      • landmarkcm

        Hello ya I know. Im just wondering if you owed them on a previous contract. If there gonna disqualify you. Depends how picky there being I guess..

        • Alxndrv

          If you owe Tmobile on a previous contract, they’ll probably just want you to pay that back to they can approve you this time around, or they’ll ask for a security deposit, you should call then it doesn’t hurt to try.

        • Alxndrv

          Them

        • landmarkcm

          Ya I owe a lot though! lol was stuck paying off a lumia 710 couple hundred too that I didn’t even end up using very long. Im happy right now with my L9 I paid 199.00 for. If something comes out that I want I guess I can see what happens..

    • T-Mobile has actually lowered their credit requirements for these plans. Customers who previously had $50 deposits will move to no deposit now and those who had $75 are the new $50 deposit customers. If you owe them money on an old contract then you’ll have to pay that off before they will allow you to get service again.

      • landmarkcm

        Guess ill be sticking with monthly 4g & my L9 which is fine with me. Im assuming if your not approved though. It just means your not approved for payments on the phone is what there checking for. Since theres no more contracts. I wonder if you owed a term fee on an old contract never paid etc if they would want that..Who really knows.

  • Alxndrv

    So with these new plans there’s no ETF? unless you use their EIP? Or how would it work, if I use their EIP, and decide to leave lets say 6 months later…I would just have to finish paying the payment installments for the phone? Or pay it in full? Or return it to Tmobile and pay based on what the phone is worth?

    • You just pay the remaining balance on your EIP. That’s it.

      • Alxndrv

        Oh gotcha thanks for explaining it.

    • taron19119

      The etf becomes the etf so the payment u have left u have to pay plus the bill

      • taron19119

        Eip

        • Alxndrv

          Makes sense I guess.

  • Alex Zapata

    Awww man, and I just migrated to the old value plan in Jan. I hope they let us switch to these new ones or I’ll feel rather left out :-

    • CRT24

      You can

    • tmorep joomz

      They will just call

    • You can switch to the different rate plan but you must ride out the length of the contract

    • Alex Zapata

      Excellent! Now I can use my Wi-Fi hotspot with my unlimited data plan.

      • Zacamandapio

        Hotspot doesn’t work with the unlimited plan. You’ve to get one of those that throttle you.

        • 21stNow

          Unlimited gives you Wi-fi hotspot use for 500MB at no additional cost. You can purchase more data in the amounts of 2GB or 4GB for hotspot use.

    • Zacamandapio

      Arriba esa pata!!!!

      Att:
      Borracho

  • sushimane

    i like the no annual contract stuff im kinda confused with everything else note 2 down 200 for it and pay 20 dollars a month plus the unlimited data and minutes text add up to 90 dollars with the old value plan im only paying 79.99 with only 500 minutes,text,data and that include the note 2 but down 300 but i had a 50 dollar in store rebate so basically i only down 250 for the phone and all that add up to 86 dollars and sum change but the new one is 90. i got love for tmobile i been with them for 6 years and wont go to verizon or att or sprint 1 verizon and att cost too much 2 sprint has the worst coverage so even though tmobile is 4 largest in america i think its the number 1 on network hspa+42 and soon lte so “dual 4g”.

  • LU_YA_T-MOBILE

    Just switched my old value plan to the new one. Saving $15 a month! 3 lines, 2 with 2GB was 125, now $110

  • TMoFan

    Personally this will cost me more so I’m staying with my grandfathered plans but I appreciate what T-Mobile is doing by separating the cost of the phone. Americans foolishly believe that these awesome devices are $199 it will be an uphill battle to convince them otherwise but I think it can be done if T-Mobile does it right.

    I’m definitely excited about our new direction!

  • Whitney

    Just let me know when I can use the EIP on the iphone

    • taron19119

      the rep on the phone I was talking to said April the iPhone is coming

  • hmmmm

  • Impatient Waiter

    I can get a phone upgrade (since november). Should I try to find a way to use that phone upgrade for a Galaxy Note II or GS3 then sell it when the GS4 comes out and buy it at full price since I don’t want to lose my great plan?

    • taron19119

      You can get upgrades just not at T-Mobile at a T-Mobile reseller Walmart target Costco Best Buy

  • taron19119

    I just get the new value plan and got 90 dollar’s off the migration fee and they broke it up into payment s of ten dollars for 6 months

  • briankh

    I just got off the phone with Tmo and with 4 lines unlimited everything and a 5th phone with talk and text I am paying 176.32 after tax with corp discount. That is down from $234 and 2 years ago was over $300. The new plans can’t be beat.

    • joe

      Is that with phones? If not your either buying them outright or going to have an eip on there at some point that could cancel out the savings right?

  • Good

    Love it!! Unlimited now has 500mb free tethering! Lower prices for all previous value customers! Only sucks that previous value customers still have a contract.

  • Good

    Can someone please explain why old value plans had a contract? I had sim only.

    • 21stNow

      Rumor has it is that it was because T-Mobile needed to keep a certain number of customers for the planned AT&T buyout. Since that didn’t happen, they can go back to the way that they did things in the Even More plus days.

  • rip ham

    somehow these new value plans are cheaper than the old ones

  • yao ket

    Anyone know when unlimited international texting was raised from $5 to $10?

    • CRT24

      Been a few months

      • yao ket

        Waw I’m so out of it lol. Got it for 5 back in 2010 and still have it so I did not know.

  • SoKal26

    If classic customers are eligible for upgrade (21 months), they can migrate to the new Value plans at no charge. Any less than full upgrade will require a migration fee varying by line. Max would be $200 per line if the lines were recently upgraded. Previous Value customers can switch at any time without penalty.

    • Classic customers can migrate for free after 18 months.

  • Mr_Green

    Lol $290 for the L9 now? Really. Go to Wally World and save 90 bucks

    http://www.walmart.com/ip/T-Mobile-Pre-Paid-LG-Optimus-L9-4G-Smartphone/22700045?findingMethod=rr

    • I-Troll-U

      How much was it before including the $20 a month for 2 years that you probably paid for the subsidization?

  • mdosu

    I have the just decommissioned value plan, will I be able to add more services to the old plans? For instance, I want more 4G data….

    • SoKal26

      Yes, but it may be more beneficial to switch to the new. With the new you can add more data in 2GB increments per $10 and no contract.

  • Mr_Green

    Ok…so I pay under $60 right now for 500 talk (free nights and weekends), unlimited text and unlimited Data, high speed 2GB. I never use more than 300 minutes and never use all of the 2GB data even with listening to TuneIn at work.

    Hmmm…not sure I see any new rate that Id be running to get. Straight talk at 45 bucks is what they should be competing with.

    • SoKal26

      Not sure where you’re located, but here Straight talk uses Verizon for voice coverage and Sprint for data….so if you like surfing the web good luck with that.

      • RedGeminiPA

        It really depends on which Straight Talk phone you have. If you have a Sprint-compatible phone, it runs on Sprint’s Prepaid ONLY network. Same for Verizon-compatible. They run on Verizon’s Prepaid ONLY network.

        I have Straight Talk with my unlocked iPhone 5 running on AT&T. Their Terms of Service has me heavily weighing my options for a different carrier. The “unlimited” false advertising should have people running away from Straight Talk. Don’t stream ANYTHING (music or videos) or even download apps or music over the network. That’s grounds for being throttled or terminated, according to their Terms of Service.

        That’s why I’m floating around T-Mobile-related news sites. I’m planning to jump ship very soon. I’ll pay a few dollars more to have much lower restrictions.

  • susan

    I changed plans!

    I’m still with tmobile, but my decision isn’t what their marketing department had in mind.

    I dropped my monthly bill almost in half by changing to prepaid 1500 minute plan, $31.24 a month. Texts included, but hardly any web.allowance.

    In this nightmare economy, I doubt I’m the only one downgrading to cut costs.

  • ant

    who cares

  • UMA_Fan

    Everyone complaining about having these ‘great’ grandfathered plans with subsidies have they looked into just taking advantage of Bridge to Value?

    If you get $20 off the mrc per line that covers the highest possible payment you make on a phone and the down payments are cheaper than the typical two-year upgrade price.

  • I decided to switch from classic to the new unlimited for $70 a month. With my military discount, it goes down to $59 before taxes. I’m happy.

  • crystal

    the Tmobile $59 for 1000 min plan is perfect for my grandparents since they don’t text nor surf the web. now it’s gone forever. when their AT&T contract up next month they will be forced to switch to T-Mobile $100 plan…*sign, maybe they are better off with AT&T

  • Mark

    I have an old family plan called Family Time 1000 for $49.99 for two lines. Each additional line is $9.99 that share the 1000 minutes. The plan has unlimited T-Mobile to T-Mobile minutes only. No nights or weekend. All 5 lines have the preferred myFaves feature, hs@home UMA feature for unlimited Wi-Fi calling minutes, $9.99 family text offered to me back in 2006, and pref phone first web. My total bill is $115 por month for 5 lines with unlimited “basic” web that I use in unlocked, non-T-Mobile branded phones. Should I upgrade to a newer plan or keep what I have? I haven’t upgraded in years.

  • When you go to the website, input 5 lines, and then look at the prices between 12gigs and Unlimited…weird.

    • TechHog

      The 12.5GB tcomes with tethering. The unlimited is just a flat rate and you have to pay extra for tethering.

  • Jay

    If you Finance a phone is like your on a contract anyway because about time it’s paid off it will be about 2years. T-mobile u slick bastard..

    • RedGeminiPA

      Then don’t be a cheap ass, and buy unlocked phones. There are plenty of good, used smartphones floating around. Or, how about you pocket the savings towards buying a new unlocked phone. That’s what I started doing when I switched from AT&T to Straight Talk. No more contracts (or high bills) for me.

      • Jay

        U make no sense whatsoever it’s more expensive to buy phones off contract every time a new one is released.. So how is that being a cheap ass.. Jerk off! And FYI I’m on Verizon which is far from being cheap I just browse through this site to see if t-mobile finally stepped up their game but apparently they are still way behind the competition..

  • Adam Green

    ***THIS IS A STEALTH PRICE HIKE***

    They eliminated the cheapest 500 minute tier that most consumers choose and are forcing new customers into the much higher priced unlimited minute tier.

    You’d have to be an idiot to recognize it for what it is. Most people don’t want, use, or need unlimited minutes yet now they’re being forced to pay for them.

    IMO, extremely foolish move for a company as vulnerable as T-mobile.

    • I guess I can somewhat understand your argument but I think you’re missing the point.
      its not to force anyone on unlimited …. Its to eliminate the possibility for overages.
      yeah it might somewhat be a price hike I guess. But $10 as an AAL???? 3 lines unlimited everything with 500mb…for 90 bucks???? Not bad id say.

      • Adam Green

        Ceasar, with all due respect.

        If consumers really wanted unlimited minutes, they would have already been paying for unlimited minutes.

        People are talking less and less, most communicate primarily by text these days.

        What this new pricing structure represents is a stealth price hike on the average consumer, who barely talk on the phone anymore (maybe uses 300-400 minutes a month) and communicates primarily by text.

        Virtually nobody talks enough to get hit with overages anymore.

        • i’m curious how much were the plans with 500 minutes?

        • Adam Green

          By forcing people to sign up for unlimited minutes and not giving them the option to sign up for 500 minutes, its the equivalent of a $10 a month price hike on the voice side.

          Its very important to note that under the 500 minute plan, nights/weekends and unlimited WIFI calling was included. So most people never risked using up all of their minutes and getting hit overages.

          When you corral people into higher service tiers by eliminating cheaper ones. i.e forcing them to buy more minutes than they otherwise would buy, its a price hike.

    • xmiro

      easy
      go to prepaid then
      $30 1500 text/minutes and 30MB high-speed data

    • I mean, I guess…
      They got rid of 500 minutes so it’s a $10 price hike? But they also added 500MB of data to each line. EVEN AAL?
      I honestly don’t see it as this.

  • simple jack

    well i just went on our tmobile and they want $200 per line to migrate to the new plan. So that would be $600?? am I seeing this wrong?

    • taron19119

      Yeah you have to pay a migration fee the migration fee goes down the longer you and your contract

    • xmiro

      you are still in a contract

  • Adam Green

    .

  • Mystery Man

    Whats going on here? I tried changing my current family value plan (3 lines 2gb of data = $135) to the new value plan ($120 a month for 3 lines with 2.5GB of data) and it says this

    * YOU HAVE SELECTED A RATE PLAN WITH A FIXED TERM OF TWENTY-FOUR (24) MONTHS.*

    I thought these new plans were contract free?

  • I have 10 months to go on my classic contract. I logged into T Mobile and can only buy phones at full price with no option for an eip installment plan.

    • thepanttherlady

      EIP’s are for Value Plans.

  • Satisfied

    I just upgraded to unlimited on my account page and it was simple, easy to understand, and I paid the grand total of 1 cent more. I’ll decide on buying the galaxy s4 outright or through TMo when the that release rolls out.

  • Lots of people here seem to be switching over and getting good deals saving some money. These new plans look to be attractive to most existing customers. Ready to see how many new ones they can bring in.

  • how could anyone not see the value in this and the forward thinking of TMO .. this is a great step for changing the smartphone world .. I hope they succeed.

    • why

      Because “value” means different things depending on your needs. I “value” having reliable coverage nationwide as I travel a lot with my job. T-Mobile does not currently provide that in my experience. The “value” of saving $10 or even $20 is no value to me if I can’t use the service where I need. That amount of savings T-mobile provides is insignificant to me vs. the coverage I would lose that could affect my lively hood. Good luck to magenta, I was really hoping they could provide what I needed because the price was right, but they failed. Just letting you know that this approach is not the end all be all…

      • unfortunately that will not be the case with everyone .. sucks for your area though .. i’d assume though that eventually TMO will correct that hopefully .. value is to each his own though as you mentioned . i value saving money over just about all else lol.

        • why

          Its not my area, my home is fine. Like i mentioned I travel nationwide to NY, LA, Chicago, and many other cities. I was missing calls in major metro areas and had no data. This was in the last few months. Had to pay the etf as it was costing me $$ at work. These plans seem great but that is only part of the equation when selecting a provider. The subscriber number at Verizon show people will pay more to get the level of service they need.

        • i was in Boston this weekend and it was terrible too although i don’t know if that was due to the event or what but it was horrible lol …
          i travel as well and Boston was the first time i experienced truly horrible coverage. no way i’d ever go Verizon though .. or Sprint or ATT. i’m good saving money :)

        • sickofthepolitics

          I am in NY and travel to major cities often. NEVER have problems.

        • TechHog

          You won’t have to worry about missing calls. T-Mobile now has a roaming agreement with AT&T.

  • N1Ro

    Most of the new plans are now gone. Only the $50.00 (500MB), $60.00 (2GB) and $70.00 (Unlimited) are currently available, everything else has been disappear from T-Mobile’s website. I guess they will be back later today or tomorrow.

  • Jdog25

    They changed the number of options from Yesterday.

    Yesterday it said, Unlimited Talk & Text plus:
    500MB / 2GB / 4GB / 6GB / 8GB / 10 GB / 12GB / Unlimited Data

    Today it says, Unlimited Talk & Text plus:
    500MB / 2GB / Unlimited Data

    • I think because after 2gb it’s $10 per 2gb extra you use

    • xmiro

      you add data as you need it in 2GB increments

  • Sam Huffman

    Anybody know how to transition 3 Monthly4G accounts into a single family account under the new plan? Do we need to buy 3 new SIM cards and have the phone numbers transferred?

    • guest911

      You need to go to Corp store for it. You can call the customer service, but it may not work. Who knows.

    • You need to go into a store. They will activate and migrate the 3 Monthly 4G accounts to postpaid but it will have to be one at a time.

  • Weasle421

    I am currently a classic plan customer, I went to upgrade a phone on the internet this morning (just to see) and I was given the option of full price or doing the EIP. Without changing my plan, it shows my base plan is $20 cheaper now as well (family Unlim, was $99.99 month, now showing as 79.99 a month still on classic.

  • natebinsf

    I need Grandfathered plan switch advice, please. I have an old G1 plan, $34.99 for unlimited text/web and 1000 n/w $39.99. I get a AAA discount of about $11 bringing my monthly bill to $71. Should I make the switch? I guess I’m confused as to whether or not the internet would be different for the worse on this new plan as compared to my old plan. I made the mistake before getting rid of my grandfathered tzones plan and told myself i wouldn’t get rid of old grandfathered plans again. I always looked at companies coming out with new plans so they can get rid of the older plans which had better value. On the surface, it seems like this would be better than what i have now. $50? I’m a bit confused on unlimted data and the free MG of data. Is that 4g? I use an iphone 4s and get 3G in most parts of San Francisco and use Pandara a lot, so I can easily eat up data, and don’t want to incur extra charges, etc. Thanks in advance for any help/advice.

    • Mystictrust

      $50 would be for 500mb data, which doesn’t sound like it’s for you. $60 is for 2.5Gb of data… not charged if you go over, but speeds are severely limited after you hit the limit. Your current grandfathered plan is actually throttled at 5Gb, as all old plans were I believe, so it’s not truly unlimited unless you pay the much higher price. After tax, which I gather from your post is around $7, the new plan would cost you $67 monthly, not including a phone if you spread out payments and add it to your bill.

      Personal opinion? I say you stay. For $4 more you’re getting 5Gb and it’s going to be at 4G (same as the new plans). The data you have now shouldn’t be any slower or more restrictive than the new data plans.

    • ticket

      AAA discontinued the corporate discount more then a year ago however you are Locke In to that discount providing you don’t change the present plane. This was what the customer service specific to corporate discounts stated to me last July.

      • CRT24

        It was for a time but it is back….has been for a while

  • T-mobile rep

    David, T-Mobile customer care and corp T-Mobile stores NO longer have upgrades for classic or old rate plan customers. If they want to stay on over priced rate plans just to get upgrades each two years then they will need to visit places like Wal-Mart or other places that sell our phones. T-Mobile is only 100 percent value now.

  • Trevnerdio

    Speeds slowed UP to 2G speeds…seems legit.

  • Trevnerdio

    And considering I’m nearing 20 gigs this month…I think I’ll stick with unlimited

  • ticket

    Please answer this question. Thank you

    The signing up for a corporate discount still require a two year extension for new T – Mobile unlimited post paid non contract plan that just went live?