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Starting on January 30th, T-Mobile will “begin offering additional support to customers using an Apple iPhone on our network.” T-Mobile’s added iPhone support will include “common procedures, information about feature and specifications and other basic device questions.” T-Mobile is implementing these changes to support the 1 million plus users on the Magenta network with unlocked iPhones.
I mean, we iPhone users need more support, right? We endure such a “poor” experience on the network! I kid I kid. Speaking seriously for my last thought, I’m thrilled that T-Mobile is willing to go a bit further to aid customers, even if that means supporting a phone they don’t sell.