T-Mobile Set To Revamp All Rate Plans On May 22nd

We’ve been eyeing May 22nd for a few days now expecting T-Mobile to change up their family plan lineup and as of yesterday evening we learn that day will also see them changing up their cellular phone data plans. We’ve since learned that T-Mobile will in fact being doing a revamp of their entire rate plan lineup including both new Individual and Family Plan rates. The new Individual plans will mirror the new family plans with three options: 500 minutes, 1000 minutes and unlimited.

  • 500 minutes will go for $39.99 for just talk, $49.99 for Talk + Text all the way up to $109.99 depending on what kind of a data package a customer chooses.
  • For 1000 minutes the price goes up to $49.99 for voice minutes but no texting or data plans can be offered at this price point. Customers are bumped up to the Unlimited plan.
  • The Unlimited plan starts off at $59.99 for Talk + Text with no voice only plan.  The current $79.99 promotional plan for unlimited talk + text and 2GB of data remains an option. A customer can choose 200MB of data, 5GB of data or 10GB of data for $69.99, $89.99 and $119.99 respectively.

We’re also hearing rumors that Even More Plus is truly done this time and will be renamed to either Even More Value or Even More Plus Contract. The EM+ offering will be altered a little to require a 2 year commitment with no discount on devices. Customers will be able to put down a deposit of some sort and add monthly payments based on the type of phone.

As a reminder Family Plan bundles add a lines will now be priced at $30 down from $40 on unlimited plans or $10 for 500 minutes up from 200 minutes. The new data plans we received word of last night will be added to the 3rd, 4th and 5th lines.

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  • Sani737

     well it’s a good thing that I switched to verizon, screw having to sign a 2 year contract with no discount on the phone what the hell kind of plan is that!

    • http://profiles.google.com/mwfarr3334 Michael Farr

      Well if you would have read the dam thing you would have read that they will ask for a small deposit and then montly payments after that. Definitely more affordable for people that dont have 200 up front. Have fun with verizon cause they suck

      • Sani737

         you know what I saved by switching to verizon actually and still if I am going to have to sign a 2 year contract there better be a discount on the phone if I have to pay full price and be stuck on a contract I might as well switch. 

        • Detox702

          This exactly. If I wanted a contract, I would have went with a plan that had a contract. The whole reason I went with EM+ was because there wasn’t a contract. Now that I’m screwed either way, I want something out of it. And since their TTW 2GB plan is now the same price as the EM+ Plan, there is no financial incentive for me to stay on EM+.

        • Anonymous

          Yep. If you want decent noncontract you pretty much have to go prepaid now.

        • android ftw iphonewww

          You might have saved but now u get like 400 min for 5 dollars less. My g goes faster than my friends 3g at verizon. Have fun with americas most reliable slow network.

    • Senor Chang

      Contracted Plan (higher rates) + Discounted phone + 2 year minimum 

      =

      Non-contracted plan (lower rates) + full price phone, over the same period of 2 years

      I mean, give or take a dollar or 5 per month, but nearly equal. Or, USED to be anyway.

  • Detox702

    Well, so much for them being the ‘Consumer Friendly’ brand. They’re raising prices and cutting services just as quick as they can. Gotta catch up to AT&T before the deal goes through, I guess. Wouldn’t want consumers to actually have choices.

    Looks like as soon as my contract is up, I’ll be going to Sprint. About the only carrier I can afford now.

    • Sani737

       I know how you feel, I feel like I was being screwed on the even more plus option of plans and now that they are making us sign a 2 year agreement and no discount on the phone well makes me glad I switched to verizon before they changed that!

      • android ftw

        Ignorant ignorant you are really stupid everyone here is being rediciulus n.o one is forcing anyone to do anything. Also when did it say it was announced you guy take his way to seriously. I hope you like paying a lot more at verizon.

    • Anonymous

       How is this plan an increase in prices? Looks to me like prices are going down…

  • cirrob

    Does this mean those of us on the even more plus plan already will retroactively be stuck with one of these crappy plans? I don’t want to be on a two year contract. This is why I went with the damn plan to begin with last year.

    • Sani737

       well I doubt that they can make you go on a contract, although if you try to get new phone through them they are probably going to have you sign a contract which is really stupid if you are going to have to pay full price for the phone and still be on a contract you are better off just going with the contract plans which I guess is their intent in the first place oh well once AT&T gets their hands on T-Mo it will all be over 

    • keep it real

      you will always be able to buy phones full price. no one can force you to sign or switch to contract. otherwise you wouldn’t have d-bags saying “WOW , glad i’m still locked in my unlimited loyalty plan for $59.99/month.”  they’re lowering prices on contract services to entice new/em+ customers to take the subsidized phone since the services are closer in cost.

      Also being afraid or not liking contract is ridiculous…It’s a max of $200. If you’re a contract customer, and know how to shop (promotions, online offers, price matching at the store)…you have a chance to get the next smartphone for next to nothing.

      EM+ you will always pay $500 plus some.

      coming up with $500 for new smartphone or $200 etf.

      • Mopar6464

        But it would be a d-bag like you to convince people to sign a contract like this with a carrier that’s sinking faster than the titanic.
        And no it’s not just a $200.00 max with contract.
        Count the down payment for the phone you choose,$200.00 ETF plus activatation fees,taxes. So if that person signs this new contract and find out T-Mobile service sucks after the 14 day remorse period , he is stuck with a lot more than “Don’t be afraid or not liking contract is ridiculous” statement.
        $200 down for phone , $200  for ETF , activation fee & taxes makes it not to far off of $500.00 for service with a carrier that’s about to be history real soon.

        • AdrianMT4G

           ETF is $220.10 after taxes so that still brings you up to 420. Less than 500+tax.

        • Mopar6464

           Still a good chunk of money any way you look at it.

        • Mopar6464

          Don’t forget the $50.00 restocking fee as well.

      • cirrob

        True enough but they have no plans that suite my needs. My data usage is easily over 5gigs a month and that’s with using wifi at home. My wife and I use our cellphones as our primary phones so the 5 gig unlimited ttw is perefect and the price is right. Also when I buy a new phone they allow me to finance the phone interest free for 22 months so its really not that bad at all. In the end I actually pay less than most while getting more out of my plan.

  • http://twitter.com/duckfan78 Christina

    Wow, I have EM+ unlimited TTW (5G) for $79.99, that same plan with this new setup is now $10 more. However, it is still lower than the competition, but they are slowly raising prices. :(

    • keep it real

       em+ hasn’t changed…it was $99 for even more. $89.99 =  $10 cheaper

      • cirrob

        Nope. It was 79 for em+

  • Mikex915

    I’ll keep paying full price for my phones. I dont have to sign a contract and I keep my $79.99 unlimited everything with no throttle on data. That way my options are open if this merger happens too. Come on June 8th. Can’t wait to buy the Sensation.

    • Steph

      Youll still get throttled at 5gigs there’s no plan with no throttling.

      • Mikex915

        I Know that but I dont use over 3gb so I’m good.

    • http://www.facebook.com/stalking Steve Clarke II

      arg

  • Mopar6464

    WOW , glad i’m still locked in my unlimited loyalty plan for $59.99/month.
     

  • Unlisted

     I bet because they are getting the iPhone at the same time. – read this – http://www.cultofmac.com/apple-is-planning-something-huge-for-their-10th-retail-anniversary-breaking/95505

    now put 2+2 together.
    cheers,
    mike d.
    http://www.yMikey.com

  • Anonymous

     Okay, I do’nt get it.  If I am EM+ then I am going to have to get a two year contract?  And at what rate?  If that’s the case, time to pull the kids off the plan and move them to Boost/Virgin, because I am not accepting a two year contract for my kids phones.

  • Itmustbejj

    T-Mobile is losing customers hand over fist, and their solution is to chase more customers away by raising the prices. Maybe they are trying to blow their net worth so Sprint can finally afford to buy them if the T-Mo deal falls through…

  • Asking

    Will $10 unlimited text for one line on a family plan still be available if only one person in a family uses texting?

  • Anonymous

    tinyurl.com/2df4ccp 

  • http://twitter.com/Daveweinberger David Weinberger

    this is bullsh*t.
    If I have unlimited data on a loyalty plan before it changes, does that automatically turn into 2GB+2G? 

  • Senor Chang

    I’m going to assume EM+ is for new customers or customers changing plans and as long as I make no changes, can remain where I’m at.

    *IF* Tmobile tries to tell me that I have to agree to a 2-year contract, then forget it.   I don’t care if I end up paying more somewhere else, I don’t want to be under contract period.  

    Look here:
    Contract plan = huge ‘discount’ on new phone, but higher rates over length of contract (that pretty much equals the discounts of your phone… sooo, you really kinda DIDN’T get a discount)
    Non-contract = NO discounts on phone, but lower rates (which would have equaled the higher rate if you were contracted for 2 years anyway)

    In other words, both plans really amount to the same if you get a new phone either way.  The incentive for Plus was to NOT be on contact and thus avoid any ETF fees.

    Or, on the flipside to leaving Tmo, I’ll just cut out all extras I pay for, go back to a dumbphone with just talk and text.  It would be incentive to get a data-only plan from another carrier and jump into the tablet world.

    This is what I meant in my previous rants.  At&t or no At&t, Tmobile is making moves to not be the same Tmobile we all knew.

  • Dagawa

    Man, I hope I never have to give up my grandfathered $99 MyFaves 700 min wth unlimited text & data, cuz these plans suck.

    • http://www.facebook.com/stalking Steve Clarke II

       that plan sucks!

      • Dagawa

         Forgot to mention, that’s a Family Plan

      • Dagawa

         Forgot to mention, that’s a Family Plan

  • Richardlanningjr

    Im fine aslong as my rates dont change….

  • Tmofan

    Tmobile is starting to lose their customers surely………. I wonder if this is what their doing to push their AT&T deal

  • Ironman56

     I got the EM+ Unlimited Talk+Text+Data for $59 last month! lucky me..

    • Mattmjb0188

       Yeah but you only have 2GB of High Speed data.  How do you know if you want a new phone and pay full price they might want you to sign a 2yr contract?

      • http://pulse.yahoo.com/_VGQMRQOQYPZHFOGRIZ53F646KU Not ice_fusion.

        At this point I think him being able to lock his current plan into contract before the merger (if it happens) is a GOOD thing. That way, AT&T can’t touch it for at least the term of the contract.

        That and, chances are, like every other plan change T-Mobile has done in the history of T-Mobile… he’ll be grandfathered in so isn’t going to be forced into anything – including a contract. 

      • Ironman56

        I only use about 500MB a month anyways.. have unlimited Wifi at home and at work..
        EM+ are off contract plans, we are not required to sign a new contract when we buy 
        a new phone.

  • http://twitter.com/PaulHarrisonPro Paul Harrison

    A contract needed for EM+? Not going to happen. I’ll stick with my current plan for as long as it suits my needs, and then pick a prepay plan.

    The “justification” for a two year contract has always been recovering the subsidy of a subsidized phone. There’s simply no justification whatsoever for requiring a two year contract for people using unsubsidized phones.

    I’m assuming this is a change that AT&T are pushing. If so, I hope that if the deal doesn’t go through, they’ll revert back.

    • Ricky Nelson

       I think that is an answer to an objection to the merger and to stop the exodus. Many folks complained that their EM+ no contract plans left them out in the cold with no protection. Contracted consumers had protection their plans would remain intact until they made a change to it. EM+ no contract had no protection. Now EM+ contract has that same protection. Go on the plan the day before final acquisition for maximum benefit.

      • http://micronokiadev.wordpress.com/ bluechrism

        TRue, but the flip side is that actually, if this goes through, my wife and i don’t want to be on any contract, we want to go elsewhere and ot worry about ETF or other things.  I would perhaps want to increase the data on my plan and the 2GB plan would be perfect – but if doing that brings us under contract, am i not better going to 5GB before these new plans come in? Maybe.

  • Mattmjb0188

     So since I have EM+ and I buy the Sensation at FULL price I’ll be forced to go on contract???  I don’t think so. I think that’s ridiculous.  Gonna call today and try and inquire. 

    • Mikex915

      I’m in same boat. Post here your outcome of the phone call.

      • Mattmjb0188

        I always ask for retentions.  They just told me worse case order the sensation from them instead of the store and there would be no contract.  She said, if they did require a contract for current EM+ customers that wouldn’t good as many people would leave.  So hopefully this is only for new customers going on EM+.

    • http://tmonews.com David

      You do realize these plans are unannounced! Why do you people insist on calling in before this stuff is announced and frustrating the reps who know nothing about it yet. MAY 22nd…that’s when you call in! A little thought will go a long way.

      Honestly just wait until its announced!

      • Mattmjb0188

         Yes you are correct.  However, I called in mostly to inquire about the EM+ contract.  Apparently at T-Mobile retail stores they make commission off of contracts so it would be very likely that EM+ will eventually require a contract.  The rep notated my account saying I could keep my current EM+ plan and not have to sign a contract.  I called the Loyalty department by the way.  Hopefully they don’t make any changes to their EM+ plans.  I plan on buying the Sensation at FULL PRICE and it would be pretty ridiculous if I were required to sign a contract for that.

        • http://tmonews.com David

          Why on earth did you think you wouldn’t be able to keep it? It’s grandfathered in. Calling today for questions about a plan most reps don’t know about it for days is just asking for misinformation and misdirection. Again, you’re acting impulsively for no reason, wait till something is announced and then react.

        • Mattmjb0188

          So if I want to buy the Sensation at full price will I need to go on a contract?  I misread your article then.  I assumed that everyone on EM+ plans would be required to go on a contract if they wanted to buy new equipment.  

        • http://tmonews.com David

          Matt here is a suggestion: wait to see what T-Mobile actually announces. I said this whole Even More Plus this was a RUMOR so wait and see. 

        • Mattmjb0188

          Ok, let’s just say its NOT.  Do you think current EM+ customers will be required to go on a contract if they purchase a new phone at FULL price, such as the HTC Sensation?

        • http://profiles.google.com/nuotang Nuo Tang

           According to Tmobile EM+ customers can never go back to EM contracts.  Once you go EM+ you stay there.

        • Mattmjb0188

          They tossed that rule out a long time ago.

        • http://ashn.myopenid.com/ Ash

          No, if you buy the phone at full price, you can keep your plan as it is.

        • http://ashn.myopenid.com/ Ash

          No, if you buy the phone at full price, you can keep your plan as it is.

  • Anonymous

    I don’t believe EM+ is going to require a contract with no subsidy. How can they charge an ETF to someone who has never gotten a subsidized phone? On the other hand, locking that rate in with a contract just before the acquisition might actually come in handy…

  • Anonymous

     My family is about to renew contract and these plans are perfect for us. Upgrade time!

  • Carmen Diva

     Alright t-mobile, im liking this :)

    • Fray Contreras

       Yea… probably it will last for a year or so… maybe more until ATT takes it away =D

  • http://micronokiadev.wordpress.com/ bluechrism

    Some things here sound great but taking EM+ to contract is a problem for me.  I hope for the contract there is a further plan discount.  The plan is great, especially considering we could walk away any time (the time would be if AT&T does buy t-mobile – we like being non contract and don’t want to worry abut early termination fees or other such policies and we buy our phones unlocked/full price).  For that certainty of a contract, where there is no device discount (and I appreciate that T-Mobile discounts this at all as other carriers don’t) that the plan should really reflect that there is no money going towards devices here (i.e If you buy a phone on a contract plan, you know a portion of your plan is ultimately going to subsidize the phone.  No phone subsidy means no need to charge as much as you don’t need to recoup the subsidy of a potentially expensive phone). 

  • Eric Metzler

    Can someone tell me TMO’s phone upgrade policy? Or even ATT’s?  I’m on Sprint, but liking these plans.

    Thanks!

    • Dudznyc

      with T-Mobile you have to wait 22 months before considered for a full-subsidized Upgrade on a new Phone, which you then have to also pay $18 for what they, along with every other carrier, call an Upgrade Fee.

      with AT&T I believe you have to wait about 18 months before an Upgrade is considered. Though of course the iPhone launches were the exclusion since they kept lots of customers as well as brought many in.

      which in my opinion you might as well wait the extra 2 months until your contract ends that way you don’t have to pay any fees and you’re then a free agent looking for a brand new contract.

      I hope that answers your Q.

    • Anonymous

       while you have to wait 22 months for a discounted phone, you can change your PLAN at any time.

  • http://www.twitter.com/Wicked_1 Wicked1

    What is T Mobile doing, keep changing their plans? These don’t look good to me, luckily I still have a lil under 2 years to have my current contract. I pay $70 for 1000 whenever, unlimited nights, weekends, and mobile to mobile; “unlimited” data & unlimited texts, plus insurance. I do have a corporate discount though, that shaves like $11 off my bill

  • AdrianMT4G

     I guess I can say I’m glad I got the 1500 minute promotional plan with the 5GB internet for 79.99, although I’ve went up as far as 9GB and haven’t been throttled. 

  • JoyinSoul

    I have always said that T-Mobile needed to make their plans less confusing.  It looks like they don’t agree with me.  I will wait to see how this shakes out.  I can partially understand Even More Value because it seems that the monthly rate would still be discounted, but how would T-Mobile be able to charge an ETF if there were no equipment subsidy to begin with?  That would put the customer in the same or worse position as someone who had the subsidy.  I guess that breach of contract is breach of contract, no matter the reason.

    For those that are concerned about AT&T possibly changing our rates in the future if we are not on contract at the time of acquisition, I’ve been an acquired customer of AT&T before.  They didn’t change my rates for voice minutes, even when I upgraded my phone on a new contract.  This is coincidence because the rate plan for AT&T Wireless and Cingular were the same price.  However, since I now buy phones without the subsidy, I don’t see why my plan would change in the near-to-middle future under AT&T, if the T-Mobile acquisition goes through.

  • Willem

     I’m not glad with a single thing about T-mobile.  New customer.  Reached the 5gb “limit” on my “unlimited” data plan.  I was INSTANTLY throttled.  Down to what speed?  I’m glad you asked.  I am getting 7kB/sec!!  SEVEN!!!!   I”m keeping documentation via three different speed test apps.  7kB/sec!!!   That’s draconian.   I can’t even connect to T-mobile’s own web site on my Galaxy S.  Unless I want to wait several minutes to just get their home page.  T-Mobile – I am SOOOOO disappointed that I left ATT for you

    • Dudznyc

      WTF are you doing that you’ve reached 5 GB of data on your smartphone?
      do you not have a Laptop or Desktop @ home?
      is there no WiFi in your home?

      you’re disappointed you left AT&T? you’ll get 3 GB less with AT&T than with T-Mobile. Not to mention they won’t throttle your speeds, they’ll simply charge you an extra $10 for every GB you then use…which adds up to about $55 considering the amount of data you gobble up.

      • Jdiaz307

         some people use their smartphone as a mobile hotspot for watching streaming movies via Netflix like myself and went up to 5gb quick then was throttled.the speeds were slower than i’ve ever witnessed in my life..other reasons not using wifi when your out of town and no wifi is available or the hotel charges for wifi… i’ll probably go to sprint bc they have no cap on their unlimited 4g.

        • bigbudha

           their is a fix for the throttle. xda xda xda

        • bigbudha

           their is a fix for the throttle. xda xda xda

        • bigbudha

           their is a fix for the throttle. xda xda xda

        • bigbudha

           their is a fix for the throttle. xda xda xda

        • Anonymous

           if you think sprint doesn’t cap their 4g you have another thing comin. They also throttle. do your homework

        • Benjaminsantos50

          No they don’t I have 4g and I used 8 gb past month and was still trucking

    • Dudznyc

      WTF are you doing that you’ve reached 5 GB of data on your smartphone?
      do you not have a Laptop or Desktop @ home?
      is there no WiFi in your home?

      you’re disappointed you left AT&T? you’ll get 3 GB less with AT&T than with T-Mobile. Not to mention they won’t throttle your speeds, they’ll simply charge you an extra $10 for every GB you then use…which adds up to about $55 considering the amount of data you gobble up.

    • Dudznyc

      WTF are you doing that you’ve reached 5 GB of data on your smartphone?
      do you not have a Laptop or Desktop @ home?
      is there no WiFi in your home?

      you’re disappointed you left AT&T? you’ll get 3 GB less with AT&T than with T-Mobile. Not to mention they won’t throttle your speeds, they’ll simply charge you an extra $10 for every GB you then use…which adds up to about $55 considering the amount of data you gobble up.

    • Dudznyc

      WTF are you doing that you’ve reached 5 GB of data on your smartphone?
      do you not have a Laptop or Desktop @ home?
      is there no WiFi in your home?

      you’re disappointed you left AT&T? you’ll get 3 GB less with AT&T than with T-Mobile. Not to mention they won’t throttle your speeds, they’ll simply charge you an extra $10 for every GB you then use…which adds up to about $55 considering the amount of data you gobble up.

  • Anonymous

    Truly pathetic.  Whoever is thinking these plans up at T-Mobile must be a plant from AT&T.  Absolutely disgusting worthless plans.  No surprise when even more subscribers flee by the end of the year.

  • http://ashn.myopenid.com/ Ash

    I got EM+ 500min $29.99/month plus $10/month Data.

    I’m never gonna let that go, hoping ATT deal never passes.

  • Anonymous

    tinyurl.com/2df4ccp

  • Anonymous

     http://www.vipshopper.us

  • Anonymous

     http://www.vipshopper.us

  • Respawn

    T-Mobile, like every other carrier except Sprint, has never had truly unlimited plans. All plans have had a soft cap. These plans just allow you to choose when that soft cap will occur.

  • http://twitter.com/orchlonb Orchlon Bold

     As long as i keep my current rate since I pay $59.99 + tax = 67$ for an unlimited Talk+Text+Data 2GB plan and buy phones off of Craigslist, I dont care but still would prefer no contract if they really gonna do an ETF when no device is purchased. BTW is anyone else got to sign up for promo EM+ plan ($59.99 all unlimited) on 4/13 before they canceled it the same day?

  • Anonymous

    tinyurl.com/2df4ccp

  • David

     We are with AT$T till contracts are up, I used to be with T-mobile, but now they are turning into a mini AT$T its sad.. As for the people complaining about any of us who use 5GBs or more of data on our smartphones, um are you stupid? I have to laugh, you do know what we can do on our new smartphones??? Give me abreak and get over it already!

  • Anonymous

     tinyurl.com/24n4nqb

  • ColdFeet

    I think I’m making the switch to one of these plans come the 22nd. Let’s just hope they don’t charge a fee to switch. I can totally see T-Mobile doing that. What did they call the $35 fee for the Even More plans? A migration fee??  

  • Anonymous

    madeshopping.net

  • Anonymous

    madeshopping.net 

  • Gayatripatel1

    My sister got this family plan already. unlimited talk, unlimited text, and unlimited data for 4 line for $199.00 last week. now i am trying to get same plan and they telling me that that plan is does not exists. how can that be if they can give it to one person and not other.

  • Korbendalis

    admittedly, I only came to T-mo because they were the only carrier with an android phone (back in late ’08). But now they have fewer android phones than any other carrier, and they are eliminating the contract-free plans.
    I don’t need a text plan, android phones can use Google Voice, eliminating that need.
    I have the 500 plan for the previous price point of $29.99, and the cheapest data plan. Not because I only use 200MB of data ($15 for tab, $10 for phone), but because unlimited on 2 devices is $65 / month ($40 for tab, $25 for phone).
    [slightly off topic]: I dont think data should be paid for per device, but a user should have 1 plan for all devices, 1 set of data. I pay for web at home ($75 250gb), web on phone ($10 200mb), web on tab ($25, 200mb). Were it unlimited it might be $140/ mon!!! Just for 30gb total.
    i guess I am getting gouged for convenience.

  • Ettevroc68

    Tmobil people, if your still wasting money on their stupid insurance plan call and drop it asap. Assurion sucks. They make it almost impossible to collect a replacement fone. Also $130 deductable..bs.. $6 a month times 12 is 72 plus 130…that’s 200. If u need a new fone go on ebay and get one. Easier. Assurion hung up on me lied to me then tried to tell me they never got the old fone back in the mail… thank goodness I had the reciept from ups. They were gonna charge me 250 for not returning it. Anyway save ur money assurion sucks and so does tmobil…I. hated verizon and they sucked too, but at least the fucking phone worked

    • Batya

      It was worth it when my son broke his G2, which we got at a huge discount (retailed for over $350 at the time, I believe). We had absolutely no problem with Assurion, he received his new phone the business day, and it had everything we needed included to send back the old one.

    • Batya

      It was worth it when my son broke his G2, which we got at a huge discount (retailed for over $350 at the time, I believe). We had absolutely no problem with Assurion, he received his new phone the business day, and it had everything we needed included to send back the old one.

  • Ettevroc68

    Tmobil people, if your still wasting money on their stupid insurance plan call and drop it asap. Assurion sucks. They make it almost impossible to collect a replacement fone. Also $130 deductable..bs.. $6 a month times 12 is 72 plus 130…that’s 200. If u need a new fone go on ebay and get one. Easier. Assurion hung up on me lied to me then tried to tell me they never got the old fone back in the mail… thank goodness I had the reciept from ups. They were gonna charge me 250 for not returning it. Anyway save ur money assurion sucks and so does tmobil…I. hated verizon and they sucked too, but at least the fucking phone worked

  • http://twitter.com/georgieboyme georgie

    Tmobile is now the worst. I’ve been with them for the past 15 years, and now I can’t wait for my contract to be over to leave them. If it wasn’t for the fact that, although we have a family plan they want us to pay for each member in order to leave, I would leave today. They used to be a good company until a little over a year ago. Now they have all sorts of devious ways to sneak new fees and services on you that you don’t ask for, and then they tell you that it will cost more to get your plan back the way that you originally had it. They are swindlers. Don’t believe any graph that shows their rate plan because that is not what you end up paying.