T-Mobile Posts Question & Answer On AT&T Acquisition

Following today’s announcement of AT&T acquisition of T-Mobile USA, T-Mobile has posted a Q&A answering several frequently asked questions. And one question a majority of you might be wondering is whether T-Mobile will be getting the iPhone.

All the answers to your questions below! Leave your thoughts in the comments!

An agreement was announced under which AT&T will acquire T-Mobile USA. The agreement is the first step in a process that, including regulatory approvals, is expected to be completed in approximately 12 months. Until then, we remain a separate company and continue to operate independently.

We know our customers, business partners and others may have many questions.

Here is some more information:

Will my service change?

There is no change in your service and we remain committed to ensuring you have the best experience possible experience using your T-Mobile USA products and services.

Will I now be billed by AT&T?

No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

Why is T-Mobile USA doing this?

Bringing together these two world-class businesses will create significant benefits for customers. The merger will ensure the deployment of a robust 4G LTE network to 95% of the U.S. population, something neither company would achieve on its own. Also, because of our compatible networks and spectrum, the customers of T-Mobile USA and AT&T will experience improved voice and data service almost immediately after the networks are integrated.

Will T-Mobile USA’s quality be reduced?

No. In fact, the combination of AT&T and T-Mobile USA will offer an even stronger service to customers. Until the acquisition is closed, we will work hard to maintain our position as the value leader with America’s largest 4G network.

If the acquisition closes, will I still be able to use my T-Mobile USA phone?

Yes. Your T-Mobile USA device will operate the same in the future as it does today.

Should I wait to sign-up with T-Mobile USA or upgrade my phone?

No, T-Mobile USA offers the latest wireless devices that are affordable on America’s Largest 4G Network and the combination of AT&T and T-Mobile USA will mean even stronger service for our customers. Now is a great time to be a T-Mobile customer.

Is T-Mobile USA getting the iPhone?

T-Mobile USA remains an independent company. The acquisition is expected to be completed in approximately 12 months. We do not offer the iPhone. We offer cutting edge devices like the Samsung Galaxy S 4G and coming soon our new Sidekick 4G.

Will my rate plan change because of the acquisition?

We will honor all contracted plans that are entered into before the change of ownership.

[T-Mobile]

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  • kfedline

    grandfathered plans an features?

    • Anonymous

      grandfathered plans stay intact, some features may change. expect lots of “Special Offers” to come everyone’s way. Once a plan or feature change has occurred by your doing your grandfathered plan goes out the door. So if you like your current Tmo plan, hold on to it for dear life. I on the other hand am porting my number to Google Voice as i type this, Going down to the Tmo store to get a prepaid plan. I have had my number since Tmo was called Voice Stream, not going to give it to any one, especially AT&T.

      • Schmidty316

        I’ve had the same number since the Aerial days.

        • Rage

          i have a family plan, i got the $5 a month with 2 year contract for the 3rd line. t mobile said its only good for 2 years. i was fine with that but now what the hell are they gonna do? its gonna change EVERYTHING with my plan! i will have to switch to their plan when that one $5 contract is up!

        • Rage

          t mobile did that $5 deal knowing they would sell! meaning you can have that for 2 years after we sell it will expire and you will have to sign a new contract! F*C# TMOBILE!

  • Wilma Flintstone

    Well, that answers some of the questions especially the one about keeping the plans. So basically this will be like a second Party company in AT&T.

    • Anonymous

      …for the next year until Merger is finalized then expect AT&T Logos at T-Mobile stores. Hope they keep T-Mobile’s customer service.

  • Fazelove

    i have a mytouch 4g, got it in october, and was wondering what am i to do now. i’m on even more plan (not on contract in other words and $20 less per month) and payed for the mytouch in full (450). so is my mytouch useless now cause of data speeds (where does hspa+ stand in this?) and will i have to sign a new contract with at&t and how long do i have to find another place to go?

    • jarjon76

      You’ll still be able to use your myt4g.

      • Fazelove

        and its hspa+ data speeds?

        • jarjon76

          Yes.

      • Fazelove

        and its hspa+ data speeds?

      • Fazelove

        and its hspa+ data speeds?

  • Anonymous

    so how soon can we start seeing free and active roaming between the 2, and will the Sidekick 4G support AT&T 4G?? (cuz I already get that in my home town and Tmobile wont get 4G here until late 2011/early 2012)

  • Jarrod

    Does it state when we will be able to bounce off of both of their networks and call people from the opposite networks as if they were our in network?

  • Anonymous

    IIRC Isn’t this what Cingular said after their buy out?

  • RNEX1

    Sounds like a lot of defending to keep people from defecting to Verizon. “T-Mobile USA remains an independent company” lol sure T-Mobile. Acquisition “A corporate action in which a company buys most, if not all, of the target company’s ownership stakes in order to assume control of the target firm. ” AT&T has an existing infrastructural, take in 34 million customers to boost revenue. There is no independent company in a acquisition.

    • Farhan

      Dude, you’re an idiot. Buyouts don’t happen overnight.

      Read again – “The agreement is the first step in a process that, including regulatory approvals, is expected to be completed in approximately 12 months. Until then, we remain a separate company and continue to operate independently.”

    • Farhan

      Dude, you’re an idiot. Buyouts don’t happen overnight.

      Read again – “The agreement is the first step in a process that, including regulatory approvals, is expected to be completed in approximately 12 months. Until then, we remain a separate company and continue to operate independently.”

  • Ben

    “Cutting edge phones” – I call bullshit

    • DaveyK

      Looks like someone’s still pissed his smartphone can’t make him a sandwich

  • so does this mean no more Tmonews? this is really gonna suck..

    • Anonymous

      Nope. We’ll still be around.

      • Hamsterlicious

        What will you be called??? TMO NEWS??? ATT NEWS???

  • Jayla

    By contracted plans , does that include the even more plus plans , or should i jump onto a even more plan in the coming months

    • Camille

      I have an even more plus plan, and don’t plan on changing that. Once the acquisition is complete, if it is not grandfathered in, or any of the features change, I’m jumping ship.

      • Ash

        Same here

  • Guest

    When the acquisition has been completed, does that mean that we can purchase at&t devices as well?

    • You could always do that. Nothing stops you from buying AT&T devices. If you mean on contract, then yes. You can, once the acquisition is complete.

  • Brian

    Everything works as normal until the deal is done and until then they are INDEPENDENT but will become ATT after the deal. So until then all your stuff works the same, coverage is the same, phone works the same, ALL THE SAME PEOPLE, for the time being anyways…

  • Nardva

    T Mobile is gone say all the right things right now to keep customers from jumping ship but In reality they could care less about what happens to their current customers. Why should T Mobile care if AT&T screws over current T Mobile customers after the merger? My point. THEY DON’T CARE. I’m pretty sure prices will go up and we will have to pay more for less.

  • TonyJohns

    Echoing some of the other EM+ comments, I too as well want to know what happens to EM+ customers after the merger? Since we are not under contract, they may make us pick an AT&T plan right off the bat.

    • Jayla

      Well i hope this is answered quick because ill just either jump into the 99.99 unlimited plan , or the 79.99 with only 200mb a month data included, since im on wifi all the time anyway. Right now i pay 79.99 for unlimited everything on the even more plus.

  • Although the Q&A denounces reduced quality, I cant see how T-Mobiles data speeds won’t be reduced by the glut of At&t’s strained network taking advantage of the extra capacity. There is really no way to paint this as being good for T-mobile costumers, especially when the merge is complete. If our contracts end after the merge, the only plans we will have available will be the ones AT&T want to offer (and I can tell you now that they would be nearly as affordable as what we now pay).

    The only silver lining is that they want to keep T-mo’s customer service.

    As an avid android user, I personally don’t want this to happen. Tmobiles 4th place position allowed them to take a risk on launching the first android phones. At&t on the other hand was the LAST carrier to do so. All because of the iPhone. I dont want to be at the mercy of iphone users with a huge company relying on the annual apple product launch and not bothering to give anyone compelling alternatives. Would verizon have the stable of android phones it has if exclusivity of the iphone ended 2 years ago? NO.

    If things as a tm user go south after the merge, I will be moving to Sprint. The only company left that will have a vested interest in keeping its prices low.

    • alrock

      Brandon, where in the QnA did you see that they want to keep Tmo’s customer service? There are 30,000+ employees that are worried about their jobs right now I am sure.

      • Sorry, that was a misread. I though I read that in the internal email, but it must have been a comment. But in all honesty. It would be a good idea for AT&T to keep many of the customer service department onboard, or at least keep their practices, because thats part of what has helped garner t-mobile a lot of goodwill and loyalty from its customers.

        Its going to take a minimum of a year to get this finalized (if it does at all), and several more months to fully merge the two companies together. Remember the government kept dish and directv from merging, I wonder will the feel the same about the only two major GSM carriers merging to make only 1.

      • Sorry, that was a misread. I though I read that in the internal email, but it must have been a comment. But in all honesty. It would be a good idea for AT&T to keep many of the customer service department onboard, or at least keep their practices, because thats part of what has helped garner t-mobile a lot of goodwill and loyalty from its customers.

        Its going to take a minimum of a year to get this finalized (if it does at all), and several more months to fully merge the two companies together. Remember the government kept dish and directv from merging, I wonder will the feel the same about the only two major GSM carriers merging to make only 1.

      • Ashley

        i would be one of those tmo cust care rep who is terrified right about now…

        • SublimeDavid

          Retail Rep here , same, not sure if our danger is as much as customer cares though…

  • Anonymous

    na na na na ,
    na na na na
    hey hey hey, goodbye.

    its been fun T-Mobile

    • DaveyK

      Wow, really? Just because a company merges with another doesn’t mean it just gave up and closed it’s doors – From the sound of this statement, it seems like a great move for both companies: “…network to 95% of the U.S. population, something neither company would achieve on its own…”

      If you did a little research you’d see that T-Mobile owns quite a bit of spectrum, which now together with AT&T plus the joint customer base would make this merger a fantastic move for both parties.

      Don’t be lame.

      • I really don’t see a single positive for T-mobile customers. TM customers enjoyed quite fast speeds partly because the buildout of the network outpaced consumer growth. What do you think will happen once AT&T is sharing those towers? In places where only TM had a tower, now at&t will also be using those towers. that can only degrade service for many of us.

        The advantages At&t cites are about LTE buildout that neither has started yet, but for the reality that is a year form now, it means more coverage, but lower performance for those of us TM customers who already have good coverage.

        • Anonymous

          I made a voe after att put limits on their home broadband/dsl and uverse that they wold never recieve a single dollar from me ever again, i plan to stand by that.

          checking Verizon pricing as we speak

        • Dudley

          I hear you…but I travel in Europe twice, sometimes 3 times a year, and almost none of the Verizon smartphones work in Europe…i.e., the Verizon iPhone 4 is nothing more than a paperweight in London or Paris!

      • Anonymous

        Its lame to have your own perspective? Interesting. Its not just about merging with another company. Its the fact that its at$t. You’re kidding if you think everything will be the same once (if) this gets approved. T-Mobile allows a whole lot more options to the customer, and is much more negotiable than big blue.

  • Bruce

    I don’t believe what they say about call quality and continuing to use T-Mo phones.

    The accountants will decide what the call quality is once the deal is done. There is no reason to think that AT&T’s accountants will want T-Mo’s customers to have better call quality than what AT&T customers are getting now.

    T-Mo’s phones operate on a different radio frequency than any other phones in the world. AT&T’s phones operate on global standard frequencies, more or less. AT&T would be stupid to continue to support T-Mo’s oddball frequencies for very long. Some time after the deal is done I expect no more new phones on T-Mo frequencies. When that happens, it’s only a matter of time before AT&T shuts down the T-Mo frequencies: two years at most, maybe less.

    • Big Al 4000

      Wrong. Tmobile phones work fine on ATT’s frequency. Tmobile phones have an extra band (1700mhz) that most phones don’t have (for now anyway, I expect future ATT phones to have 1700mhz also). ATT benifits by this because they gain extra spectrum (the 1700mhz band) which they need

      • Anonymous

        The last time I checked, our phones don’t come equipped with the 1900 MHz 3G band capability… so yes, the 1700MHz band may go away altogether…

    • Galaxylover

      But by then (2 years at most, maybe less) we will be ATT’s customers. What will they do when we can’t use our phones? Offer us new LTE deals I guess? You mentioned that Tmobile phones operate on a unique radio frequency. Does that mean I won’t be sharing bandwidth with ATT users in 12 months?

    • Galaxylover

      But by then (2 years at most, maybe less) we will be ATT’s customers. What will they do when we can’t use our phones? Offer us new LTE deals I guess? You mentioned that Tmobile phones operate on a unique radio frequency. Does that mean I won’t be sharing bandwidth with ATT users in 12 months?

    • Galaxylover

      But by then (2 years at most, maybe less) we will be ATT’s customers. What will they do when we can’t use our phones? Offer us new LTE deals I guess? You mentioned that Tmobile phones operate on a unique radio frequency. Does that mean I won’t be sharing bandwidth with ATT users in 12 months?

  • Supernik87

    This Q&A doesn’t help at all. It only says what will happen until the merger. I would like to know what will happen to our service and plans (especially Even More Plus) AFTER the merger happens!!

    • TonyJohns

      That’s because after the merger we are no longer T-Mobile’s responsibility. And they could care less what happens. They have $40 billion in the pocket.

  • Natedana2

    does anyone know if I can cancel my t-mobile contract without penalty as a result of this merger?

    • Anonymous

      Its not even officially done yet, so no, you wouldn’t be able to get out for just the sole reason “I want out”

    • Anonymous

      Its not even officially done yet, so no, you wouldn’t be able to get out for just the sole reason “I want out”

    • Anonymous

      Its not even officially done yet, so no, you wouldn’t be able to get out for just the sole reason “I want out”

    • You wont be able to, T-mob will run as usual until the merge actually happens. And when it does, you may be at the mercy of AT&T’s early termination fee.

  • Galaxylover

    I just cancelled my att contract 3 weeks ago to join T-Mobile! I’ve been SO happy with my Galaxy s 4G and it’s crushing speed. I don’t care about pricing, I’m paying about the same a month with Tmo as I was with att. I care about DATA SPEED. That’s why I’m with Tmobile. This is going to suck. Are they going to ditch their plan of doubling HSPA+ speed to 42mbps now? Am I going to have to share bandwidth with 95 million att customers? I’ve just been with tmobile for 3 weeks and THIS happens. Angry.

  • Secret Squirrel

    The world as we know it is over! When do corporate mergers happen on a weekend? Why is customer care answering questions about what will happen on a weekend? This world is more tragic than the worst Greek tragedy. Damn those Inception teams, because the dream is real! It’s written on the front of every DVD. Go see Limitless ASAP. I just want to see what’s going to happen next.

  • Anonymous

    You can bet that in a year from now after the merger is completed you see t-mobile disappear after that. ATT didn’t buy them to run it as a separate business unit. T-Mobile will cease to exist in the US.

  • Anonymous

    You can bet that in a year from now after the merger is completed you see t-mobile disappear after that. ATT didn’t buy them to run it as a separate business unit. T-Mobile will cease to exist in the US.

  • Anonymous

    You can bet that in a year from now after the merger is completed you see t-mobile disappear after that. ATT didn’t buy them to run it as a separate business unit. T-Mobile will cease to exist in the US.

  • LongDingDong

    Going to Sprint now. NEXUS S 4G!

  • LongDingDong

    Going to Sprint now. NEXUS S 4G!

  • LongDingDong

    Going to Sprint now. NEXUS S 4G!

  • Anonymous

    From what the two of them are saying, it looks like nothing will change until the merger closes (obviously), and then the only network changes will involve rolling out LTE. Current GSM networks will remain relatively unaffected until they finalize the transition, since they will be using spectrum already owned between the two of them. I suppose once the deal closes, we might get EDGE coverage opened up on ATT’s towers. They’re not saying anything about rolling out any more HSPA+ for either one, and TMO phones won’t get 3G on ATT bands.

    That’s what I’m reading anyway.

  • Anonymous

    From what the two of them are saying, it looks like nothing will change until the merger closes (obviously), and then the only network changes will involve rolling out LTE. Current GSM networks will remain relatively unaffected until they finalize the transition, since they will be using spectrum already owned between the two of them. I suppose once the deal closes, we might get EDGE coverage opened up on ATT’s towers. They’re not saying anything about rolling out any more HSPA+ for either one, and TMO phones won’t get 3G on ATT bands.

    That’s what I’m reading anyway.

  • Anonymous

    From what the two of them are saying, it looks like nothing will change until the merger closes (obviously), and then the only network changes will involve rolling out LTE. Current GSM networks will remain relatively unaffected until they finalize the transition, since they will be using spectrum already owned between the two of them. I suppose once the deal closes, we might get EDGE coverage opened up on ATT’s towers. They’re not saying anything about rolling out any more HSPA+ for either one, and TMO phones won’t get 3G on ATT bands.

    That’s what I’m reading anyway.

  • Allglorytoadonai

    if i purchase a HTC inspire unlocked with my tmobile sim will it work on at&t s 3g and 4g networks?

    • Oh you have a point there..

    • Anonymous

      NO!

      The Inspire doesn’t have t-mobile frequency bands (1700/2100) for 3g

      • Mr_Tricorder

        Hold on. I think the answer might be “yes, but not until after the networks are integrated”. Allglorytoadonai is asking about using an unlocked AT&T phone on AT&T’s mobile broadband network, which of course are compatible. The only impediment in the mix is the T-Mobile SIM, which is basically an authenticator that the network uses to determine who you are and what kind of access you’re supposed to have. After the networks are integrated and T-Mobile SIMs effectively become AT&T SIMs, then I don’t see why an Inspire shouldn’t work on a network for which it was designed regardless of the SIM as long as it’s either AT&T or T-Mobile.

  • Since when do at&t and t-mo have compatible networks and spectrum, as stated in this q&a?

    • Galaxylover

      They both use HSPA

      • Sumflipnol

        But they use different frequencies.

        • Farhan

          which AT&T will now use to offload traffic that has been congesting their network by having future phones support both frequencies.

        • T-Mobile has been slowly adding devices on its lineup that support at&t’s 2g and 3g network. Both the dell mini 3g and 4g support all of at&t’s bands, the dell streak 7 does too, and a few of the webconnect data sticks support 850mhz/1900mhz/aws 3g/4g and all gsm bands.

          If they opened up the at&t 3g/4g network up to us, there will be those of us who would be able to use it. Not a lot, but some.

        • Sumflipnol

          Basically, we need a phone that supports 850/1700/1900/2100 3G bands.

          If the alliance will sell devices that support only 850/1900 (AT&T 3G) and only 1700/2100 (T-Mo 3G), they’ll still have “AT&T smartphones” congesting their 3G network, and they’ll have “T-Mobile smartphones” congesting what used to be T-Mo’s network.

          If a quad-band-3G phone comes out, then you’ll see a good balance of use on both frequency spectrums, as phones can “tap in” to the more available frequencies.

        • Ultimate Darkness X

          The only real frequency that is different is 3G/UMTS

        • Sumflipnol

          Yeah…I kinda like my 3G speeds right now. I wouldn’t want my smartphone to suffer in EDGE if I’m already paying for a data plan.

      • dbcad7

        And Edge

    • They don’t. Just more lies. The only thing they have in common is both are GSM.

  • Hamsterlicious

    LAST RESORT!!! Perhaps this will help in preventing the merger and possible monopoly by AT&T…..I hate these sons of bitches…..I want T-Mobile to stay independent.

    http://www.examiner.com/political-buzz-in-national/obama-administration-likely-will-decide-fate-of-at-t-and-t-mobile-deal

    • Galaxylover

      Thanks for the article. LOL @ “there are some potential benefits in the deal for consumers. T-Mobile customers would obviously gain access to the IPhone” .. The iPhone is a piece of garbage. It’s the reason I left ATT in the first place. It’s SLOW, and and doesn’t even support flash. Why would anyone choose that over an Android phone?

      • Hamsterlicious

        Well it is what it is……it seems to me that if the Iphone never came to exist….T-Mobile would have been on the top of the mountain so to speak. I mean this such a crazy merger that it just has me asking more question in the WHAT IF sense…..you know. I don’t dislike the Iphone, I just hate the service from ATT and the fact it has literally affected T-Mobile by and large. You know the saying….something so small can have devastating consequences…..Iphone is a prime example. I hope this deal hits a roadblock.

  • Hamsterlicious

    LAST RESORT!!! Perhaps this will help in preventing the merger and possible monopoly by AT&T…..I hate these sons of bitches…..I want T-Mobile to stay independent.

    http://www.examiner.com/political-buzz-in-national/obama-administration-likely-will-decide-fate-of-at-t-and-t-mobile-deal

  • Allglorytoadonai

    are they finally going to get rid of the superslow edge? with all the talk of 4g and you still have no 3g in many areas.

    • dbcad7

      no.. they wouldn’t.. why would they ? .. Edge is a backup for areas where 3G doesn’t come in.. just as 3G will become a backup when you can’t get 4G.. and with the AT&T plans HSPA+ will back up LTE.. it’s all good.. and don’t diss the EDGE.. it’s a standard, when I went to Europe, I could still use data on my phone because there was EDGE and my 3G fruqs were not compatable.. same for people visiting us here in the US.

    • Blacksheep427

      EDGE is the backup plan, they may put all TMO leftovers there. :/
      AT&T will soon blame TMO acquirees for the slow data service and poor signal.

  • Anonymous

    Of all things possibly changing in the future, theoretical or not, good or bad, the iPhone is one of the more significant questions? My god, the kool-aid is strong.

  • JLo

    Anyone else find it IRONIC that tmobile spent millions on their commercials bashing At&t, and now At&t is buying tmobile and At&t will technically own those commercials.

    Oh the irony

    • Anonymous

      Ha did not think of that, I bet those ads will go down the drain. Just like our rate plans in due time

    • Ultimate Darkness X

      Lmao, too true

    • hillsong

      I wouldn’t say they are ironic but rather successful. If at&t didn’t agree so much with what a T-Mobile USA acquisition means to it then they wouldn’t be doing it. In recent news it’s been shown that at&t advertises 4G speeds but in fact has slower-than-3G for those 4G devices.

      The frequencies they have overlap, so really from a purely spectrum p.o.v. this is a really easy decision. From a manufacturing p.o.v. companies now need make only one GSM flavor to satisfy the US market. While competition is good I think from a resources p.o.v. this is a win and could create some major competition within the top-3 in the USA. Consumers, winning! (yeah, I dropped a Sheen bomb there.)

  • AnonP420

    Does this mean every phone under t-mobile will have 4g now or when the merger is complete? and what about our plans? I hope they don’t come in changing all kinds of mess up ugh!!! FUUUUUUU

    • Anonymous

      Tmo does not change as far as network goes, grandfathered plans stay intact. but new plans will move over to ATTs rates.

  • well, i guess tmonews.com has about a year left to exist……………

    • Ultimate Darkness X

      We could still keep it going :p

    • Hamsterlicious

      DAVE is sure to get his panties in a bunch…….or not…..I am not sure if he is still reeling from this news but he better start getting used to saying AT&T…..bleh.

      A kind word to T-Mobile:::: FUCK!!!

  • Danlaw23

    I hated my iPhone. That’s the reason I left ATT.

  • tntgeb

    It is obvious that T-Mobile has been trying to find a buyer for several years now. The merger of T-mobile with another other company made no since because of the GSM CDMA issue. Although I have not been an ATT fan in the past, this merger may in fact improve both companies. As stated each have different assets that will benefit the other and there are other synergies that will benefit both. I travel a lot and unless I am in a large populated area or T-Mobile has made an agreement to use ATT or another phone companies coverage, you do not get good reception. I am not complaining, it is just that the merger will make it easier for both to increase their coverage and as stated 4G LTE to 95% of the country. Look after ATT came clean on their misleading statements about 4G, this makes perfect since and allows ATT to quickly expand the network.

    My only concern is that I have one of my contracts coming due in a few months and may decide to go with ATT and get the ATRIX phone as I been eyeing it as a Laptop alternative on short trips. IMO this will be a good thing and no tas devastating as everyone is saying.

    • Yip

      I had Cingular before it merged with ATT. Cingular was great, then ATT took over and I moved to Tmobile. But I agree, it was obviousl Tmobile was looking for a buyer.

      • Actually, Cingular took over AT&T, and then the combined company sucked, whose name changed back to AT&T after all was said and done.

    • Blacksheep427

      Have you been an AT&T customer before? Trust me, you will truly despise it every day.

  • Guest

    What will this mean to flex pay accounts?

    • Beaushort10

      theres not even flex pay anymore. but ur plan will stay the same

      • Mbey1019

        flex pay stoped a week ago

    • Anonymous

      That’s what I’d like to know too… I love my Flexpay plan and there’s no way I’m gonna pay one of those overcharged plans from AT&T

  • Still sucks… no matter how they try to spin it.

    • jhesud;iah

      What I want to know is what is going to happen to us t-mobile employess who have worked so hard over the years?

  • steve

    Time to leave. I will end my contract. I’m currently not bound by my contract and can leave any time

  • Mr_Tricorder

    This Q&A is effectively worthless since it will be null and void after the merger. The company from which we should really be seeking answers is AT&T.

  • No mention of TMO’s uma service, which the Deathstar does not support.

    • MIKEEEEE

      @tod, it’s called grandfathering. get your best deal right before the deal closes and stick with it. i’m goin’ to see the galaxy TAB drop in price and i’ll buy my 2nd one.

  • Nospam

    ok guys we are all tryiing to stay positive but the truth is we wont know anything Until the Evil Empire (ATT) tells us the future plans

  • This doesn’t answer much about what changes will occur once the merger goes through, rather it only states that everything will stay the same for the year.

  • Manusferrera

    Pro: better service more 3g and possibly iphone. Con: crappy android support capped data slow 3g crappy customer service

  • Han37

    i think we should calm down and see where this goes, we still have a year. it didn’t that big that its on yahoo news guy, trust when that happens we should all start flipping a sh*t

  • Nospam

    what other GSM service provider is even decent in (NY) if we choose to jump ship?

  • Lunakov

    What a joke, all bets are off once the merger is complete! I doubt I will get to keep my t-zones for $4.99 a month unlimited data plan! This deals stinks, less options for consumers. I hope it does not regulatory approval.

  • Guest
  • Viper89ea

    Att= no app outside the market store? Noooooo

    • Viper89ea

      bye bye gameloft.com won’t be able to install games on att

  • Viper89ea

    Att= no app outside the market store? Noooooo

  • I don’t want a stupid iPhone, I want T-mobile’s customer service and low rates.
    #AttSucks

    • Blacksheep427

      short and true

  • Youngt82

    Oh wow whoopity doo!!! Sidekick 4g and Samsung Galaxy S 4g is not that much of a big deal to be happy with T-Mobile at this point we need better and hot phones and some dual core like the htc pyramid and others. But I think this information was good and straight information so we see what happens. I just want froyo on my damnn mytouch slide already :( lol

  • Nospam

    right the low rates. I doubt ATT will gives us that

  • Craig

    what about the employees??? i work for tmobile what does that mean for me?!

    • hardcoreTMOB

      We still have 33 million customers that we need to take care of… our jobs aren’t going anywhere. Our team is just getting bigger and stronger.

      • T-mobile

        Not likely…..No compnay keeps two or everyone. If you have an AT&T store in your town, T-Mobile store is going away….. Companies are acquired to reduce expenses (i.e. headcount). Get your resume together.

      • Blacksheep427

        Sorry, you will be AT&T drone or unemployed. Best of luck…

    • Ted

      Time to get a new job. They won’t keep all of the stores. With every retail acquisition, the redundancy is eliminated and the company aquired is the one to go….

    • George W. Bush

      Unfortunately, mergers result in the loss of jobs. I would expect a large number of T-Mobile employees to be laid-off after this is approved, and continue on through the actually merger.

  • Anonymous

    The things I’m worried about is AT&T’s policy on Android phones, you have to use the side loading app for non market apps, they cap their data at crazy low #’s. I have a rooted Nexus One and I do some things with my phone that well let’s say AT&T would surely frown upon. What about the 1700 network our current phones run on, will this still be usable. I really like, (love my Nexus One) and would like to be able to use it for some time. I always buy new phones but it’s nice to be able to just throw the sim card in whatever phone I feel like using at that time. Any answers on any of these things?????????
    PS I hope TMO-News stays up and running I am always on this site.

    • Darkcloud2005

      att never updates android device and yes it will change AT&T’s policys on android phones will come to tmobile watch i bet tmobile customers will leave and go to verizon watch because i know thats what me and my whole family are going to do jump right to sprint of verizon. fuck AT&T i hate that company there dont care about the customer they never did only reason they can do what they want because the have some many losers singed to them.

  • Mvb757

    Snice they “say” tmo is not getting the iphone, does that mean that I can unlock one and it will be 3g???? If so I’m good!! Our plans can’t change if we already had them before the merger so u better get a good plan and stick with it now!!

    • jarjon76

      It can (and will) change once your contract ends. So at best, you’ll have an extra 2 years of your old plan once the merger kicks in.

    • Blacksheep427

      It will change, sooner or later and definitely for the worse not better. Others have been through other A Fee & Fee mergers ( Cingular ) and apparently, it was BAD. Bad for me that I just a few weeks ago did an extension for an Unlimited everything Loyalty for a total of $97 per month. I can almost see the bill getting fat and much more expensive to be treated to extremely poor customer service. I’ll try to claim breach of contract when the change comes OR I’ll just bite a big ETF. But I will 90 plus % not going to be here after the merger. I despise AT&T. They were bad when I had their contract years ago. Not again.

  • Anonymous

    I’m currently on a Flexpay plan with T-Mobile and getting International Blackberry (BIS) Service for only $19.99. I can even use it down in Mexico with no data roaming charges… I’m very worried that might change once the merger is complete :( If it does, I would probably switch to Virgin Mobile.

  • Youngt82

    And for the iphone fans its better just to wait to the iPhone 5 comes out in the summer because I believe that is what T-Mobile is waiting for , so now or really soon the iPhone will be old news. So be patient and wait because I strongly believe T-Mobile will be getting it by then.

    • jarjon76

      The iphone is overrated.

  • Anonymous

    What Sarah said…. this simply says that nothing will change until the deal goes through. Duh… that’s a given since T-Mobile can’t use a pending sale to change its existing contracts with customers (albeit user contracts gives T-Mobile the right from date of notice forward to change a user’s contract to anything it wants, including canceling the user’s account).

    This supposed FAQ is damage control so that people don’t flee en masse to other carriers (e.g., prepaid). I say “supposed FAQ” because I doubt anyone posed those questions. AT&T and T-Mobile no doubt had this prepared weeks ago, ready for posting once the deal was announced.

  • ravercwb

    How compatible are the networks with they operate in completely different frequencies?

    • MIKEEEEE

      @ravercwb, outside my front door i roam on att. the nearest t-mo tower is 30 miles away. i use wifi calling in my home. att roaming is ok except for 3g data edge works ok.

  • Anonymous

    Any information on new up and coming smart phones. Pyramid and the new LG device supposed to be coming out with the tablet on April 20th???? I was going to buy one of these new devices as soon as they landed. I’m hoping they still come, I was so excited about these new devices, this news just killed me, I know it sounds dumb but I really like T-Mobile as my mobile carrier. Had no plans on leaving. Hoping this new buy out brings bigger and better speeds to our network without capping our data. I have a good plan and have been with T-Mobile for some time. What a fucking baby I am, someone slap my face.

    • inastateofshock

      I used to work for AT&T and left for T-mobile. I WILL NOT continue once AT&T owns them. I couldn’t stand the sales pressure AT&T mangement put us through on a daily basis to increase sales and the techniques we were forced to use on customers!!!

  • Russiansolja

    I’ve been a Customer with T-mobile for 7 years and last month switched to at&t because of one phone I wanted. To see these two company’s come together could be a good thing, And I’m kinda excited to see them merg just to see what happens next.

  • Keykaulitz

    This is fucking dumb.

  • Rgoubin

    The core system is GSM for both networks the only difference is for 3G/4G for data
    VOICE IS GSM NO DIFFERENT
    THE DIFFERENCE IS DATA
    GSM WORKS ALL OVER THE WORLD

  • Danlaw23

    It doesn’t sound stupid. I love T-Mobile too.

  • Gfhjgty

    Only question: are the plans and features going to be grandfathered in? If not – b-bye.

  • Razorman033

    So What will happen to retail employees?

  • The “questions and answers” T-Mobile really needs to be addressing is how EXACTLY we are going to benefit from this buyout. Will customer service stay the same or go to crap? If this buyout means that we all of a suddenly will have to “deal” AT&T’s poor customer service, then the deal is going to FAIL for the majority of present T-Mobile customers. How about T-Mobile’s philosophical approach to grandfathered plans, will AT&T still honor ours? These are the questions T-Mobile and AT&T needs to be addressing to T-Mobile’s 30+ million customers. I for one, and millions of others, WILL NOT STAND for POOR customer service with higher priced plans. Talk about A COMPLETE SLAP IN THE FACE! Millions, upon millions, upon millions will settle for Verizon instead. Be warned AT&T and T-Mobile, watch…

    • new sprint customer

      yeah im switching to sprint so i dont have to deal with At&t’s terrible services

    • another merger

      Why would t mo care what you do or how your customer experience is? They just made billions for the only project they care about DT coverage in europe.

  • well i just starting working for tmobile and im looking for a new job. They are going to cut a bunch of the work force, and just take our towers and our call centers. ATT customer service wont get better, it will stay the same. Im really trying to be positive about this but i cant. It feels like i have been stabbed in the back.

  • Mike

    If this deal is approved by FCC, ATT and Verizon will own 75% market share. “whatever one doesn’t get, other one gets” kind of deal would not be good for the customers or the cell phone industry development in the long run.

  • Ohgeez10

    Very curious how UMA calling (for Blackberry users) is going to pan out.

    • Dude

      Yeah, I pretty much rely on it at home with by Bold 9700.

    • Dude

      Yeah, I pretty much rely on it at home with by Bold 9700.

  • MrKing

    ALL DEVICES SLATED TO BE RELEASED THIS YEAR WILL STILL BE RELEASED!!!!!!! LG GX2 4/20/11 LG G SLATE 4/20/11 SIDEKICK 4g will still be released nothing is changing as far as phone or plans not much should affect current customers or new customers ….Until the sale is complete Stop worrying … Cant really see AT&T pissing off current customers or creating a issue for future customers …. Wouldn’t be a smart financial move …… T mobiles customer base and network is what made T-mobile a attractive acquisition in the first place

  • Chris

    AT&T, VZW, & Sprint all suck because they’re American companies. T-Mobile USA was good because it was basically a subsidiary of a European company. The Europeans are cashing out of the American telecom biz so they can make their services over there (even) better. The wireless free market is dead. They will all be priced the same. Your switching from one to the other means nothing. American corporations with voracious appetites for dough, screwing their customers to please shareholders – and doing everything in their power to create duopolies (and ONLY because monopolies are illegal). Sprint will be the next to be swallowed up…

    • TMObile

      Just so you know VZW is not a true American company lookup Vodafone

  • Anonymous

    Well, it seems that things are changing as we speak. The Even More Plus plans are gone and only available to current customers. Also, I couldn’t find the Blackberry International E-Mail add-on any more.

  • Chaser3007

    But can I cancel my service with Tmobile and not get the ETF? I despise AT&T

  • Anonymous

    I live walking distance from the T-Mobile corporate offices here in Bellevue. I’m wondering what will happen to all those employees and whether this will turn Factoria into a ghost town.

  • As horrific as this is….what im getting out of it is

    -nothing changed, if maybe customer service policies
    -merged spectrum, better coverage anyone?

    Hey as long as I get the 2-year upgrade thing, I dont see a big reason why this can’t be a good thing.

  • Anonymous

    I’ve been a T-Mobile customer for years, using the family plan for myself, my husband, and our 2 children. Their customer service has been amazing the entire time. I love calling T-Mobile and getting someone who actually wants to help and is genuinely interested in helping you. After reading the other postings, I’m concerned that will go away…we all know that people get laid off when there are buy-outs, and the little company gets the crappy end of the stick. I also immediatly went to the AT&T website to check out pricing on family plans…..YIKES!!!…their fees seem high. Does this mean I should expect my cell bill to go up?

    • Sigh.

      ” Does this mean I should expect my cell bill to go up?”
      Try reading the article before commenting.Specifically the last question.

      • Anonymous

        Try renting a personality douchebag. What reason do you have for being such an a**hole? She asked a simple question and wether it is answered or not, there is no need for YOU to be a prick!

      • Anonymous

        Not immediately….but yes….I would expect that the minute one of your phone’s breaks, and you need to get a new handset…that you’ll get plan-jacked into one of their plans. OF COURSE, I’m talking about after the next 12 months ( knock on wood, because in this crazy world….you never can tell.)

    • Bimmerz

      You won’t see any changes on your bill until next year at the earliest. And if you’re in contract (2 years) most likely AT&T will honor it – as they don’t want to lose customers.

      I am guessing that when (or if) this goes through next year, you’ll begin to see a LOT of good offers from Verizon, Sprint (to steal your biz away from AT&T), and even see some good deals with AT&T (to keep your biz).

      So if I were you, I’d wait it out, and enjoy Tmobile for the next year, and then decide what you want to do.

      • Blacksheep427

        I do not agree. AT&T is that company that blames their own customers for problems, remember? Weak data coverage due to iPhone using too much, iPhone owner not knowing how to use data service, etc. Hope some other carrier offers good deal NOW. Even though I just extended, I’m ready to get out quick. I will NOT be a part of AT&T, period.

  • Drew

    For all of the meatheads that asked whether or not you’ll be getting the iPhone, you will see in the coming months what morons you are for asking. Should be the least of your worries… Say goodbye to whatever it is you like about your wireless service and smartphone. Bureauracy and bullshit… Enjoy having fewer choices and being told what to do with what you paid for.

    • Blacksheep427

      sounds just like the OLD AT&T.

  • Humtpy4321

    everybody is making a big deal about this before anything has happened yet the news out today and everybody is acting like the 12 months is up to its last count down.. We the customers don’t know whats going to happen yet so calm down and just relax we have a year why are you all stressing out now..?

    • Well, I guess it is the Final Countdown indeed.
      http://www.youtube.com/watch?v=bKiv-4mY0_I

      • Jack

        OMG.
        Win.
        But I guess we all should have quessed that the Final Countdown wasn’t just a song. Hahaha.
        :’)

    • Anonymous

      Get a grip on yourself man…..do you really think this is for the best ? C’mon…who are you kidding ?

  • Uncle Paul

    Waaaah, I hate AT&T …waaaaaah t-mobile sold out. Shut up….deal with it. Tmobile stinks.

    • Humtpy4321

      i hate at&t as well but gosh shut up and stop crying we have time to find out whats really going to happen

      • Anonymous

        Are you two THAT naive, or are you just both venting ? What do you THINK is going to happen. That AT&T is going to come in benevolently and take on current TMobile customers like the well-intentioned caretakers they are ?

        Get a grip, and get real. This is a monopoly we’re talking about. Geeze…telling people to stop crying, for pete’s sake. How about using those neuron’s, Einstein’s, and smell the stench for what it is.

  • Rasp57

    T-Mo has the best customer service, AT&T has the worst Customer service, voice and data service. When my contract is up, some one else is getting my business. Uh oo, another dropped call from AT&T.

  • The Meester D

    Would this mean that once the network merges, I would have 3G access on my Unlocked which is currently running on TMo’s EDGE network because of UMTS frequencies (1900 / 2100)?

  • MT3GS

    This is bullshit! I DESPISE AT&T, but LOVE T-Mobile – Damn it, Why does it have to be like this????? Why does one shitty company have to corner the GSM market in the US!?!?! If I didn’t use my phone overseas, I would switch to Verizon in a heartbeat! But Damn, I thought you guys were joking until it came out on CNN… This is just about the news I needed to absolutely ruin my weekend – I guess bye bye customer service – AT&T is too big to know what great customer service is all about!

    • Fortunate1

      You’re weekend could be MUCH worse! Try not to be so over-dramatic! You could be one of the many now homeless in Japan, you could have a life-threatening illness and pass away any day. It could be so much worse! If you’re weekend is ruined because of this, then you haven’t lived, or experienced life’s obstacles yet.

      • Anonymous

        Or you could unwind a little and understand that within the context of this announcement, his response is entirely rational. He didn’t say this crap-news murdered his family and ran over his bushes, he opined that AT&T is a worthless sack which is entirely deserving of our deepest derision and scorn. QED.

  • im moving out of the US man i dont like any of there carriers but tmobile and maybe sprint and with this happneing i can only imagin that verizon will do the same with sprint. damnit man Japan or UK here i come

    • that’s true its only a matter of time until Sprint is bought up by Verizon now…

      • Anonymous

        Man watch your tongue……don’t jinx it for those of us who’ll have to bail to Sprint.

        • Marcelo is right, Sprint will be the fallback for us T Mobile customers if we feel screwed after the merge.

    • Anonymous

      No way that is going to happen. There’s already talk that Washington may not approve AT&T’s acquisition (on the basis there’s not enough competition with four major carriers, so folding of T-Mobile into AT&T would create three carriers, which is far too little choice for consumers).

      If the AT&T happens there’s no way Washington would approve a Verizon acquisition of Sprint, that would reduce competition to two carriers.

  • NexOne

    im sooooo depressed!!!!been a tmo supporter for a long time and i knew tmo weren’t gonna last long but bought by At&t(evil blue)?are we still getting our HTC Pyramid?

  • Minioninnc

    I don’t think none of us will have to worry about ETF’s, AT&T/TMo merger etc…They say the world is ending in 2012, which is when the take over is spose to happen. So basically AT&T spent 39b on us, and they aren’t going to get to reap any of the rewards by getting such nice customers like us. LOL! I think Nostradamus predicted this back years ago, could this be another end of the world sign? :) I went through the Verizon/Alltel merger and said back then as long as they left me alone I wouldn’t have a problem with it, well they didn’t as you see, since I am with Tmo. So I will say it again, as long as AT&T leaves me along, I won’t have a problem with them either. Where Big Red got me was when I wanted to get a new phone, once this happened, that opened the door for them to up my charges. At that point I left.

  • cnote

    we all will be watching AT&T when this deal is done and if they think we all will follow them like sheep they better think again. If they don’t honor contracts and instantly improve their customer service to T-mobile standards, they will loose millions of customers before they ever get them. AT&T I hope you are listening!!!!

    • Jack

      They can’t really “instantly improve their customer service” because that kind of stuff doesn’t happen overnight. But I hope they do improve their service though.
      Another thing, one of their main reasons AT&T wants T-Mobile is for their spectrum, so I think acquiring for more customers is only a secondary reason and not their priority.

      • Methodicalman13

        honestly, i think they just doubled their tower coverage. they basically bought our network, not our people or plans

    • Methodicalman13

      and i say to that, hopefully that is the reason they keep all our employees because of what we do for our customers

  • MagentaMadness

    Now for the more important question…”Will T-MO employees still have a job after the acquisition?

  • Anonymous

    not enough! i have questions…this don’t cut it!!!!! still not comfortable with this process.

  • Brandon

    This is Bull… I am not happy about this at all, I hate AT&T with a passion…

    • Anonymous

      I switched to T-Mo specifically to get away from the Bell South / AT&T / Cingular clusterfuck. The real pain is that I paid cash for my Galaxy phone… and now those AT&T tards will own the network. I guess I’ll end up on Verizon.

      What a pisser.

  • The questions that should have been asked were… What options do current T-Mobile customers have in order to cancel the service/contract before transfer of ownership? Will the ETF be waived if the customer wishes to cancel the contract due to the merger? If the current T-Mobile customer has a previous balance with AT&T, will the service for that customer be disconnected after the completion of the acquisition?

    • Methodicalman13

      um no questions should be will i still have a job in a year? :-)

    • Ron Dickerson

      No. No. I’m guessing not, unless they link your accounts via your ssn.

  • AT&T-Mobile_??

    F*&*k the iphone will i still have a job!!

    • Teamcass Tjcass

      Please post when u find out

  • Ajdhdhdj

    Wow didn’t think I’d wake up to fear of losing my job

  • kcb

    This blows. Of all the companies I have ever dealt with over the years- both for (my old…) landline service etc– the *LAST* company I ever would do cell-phone business is AT&T. It’s enough to make me watch to switch to CDMA.

    • Methodicalman13

      um I’m a T-Mobile employee, how do u think we feel right now? lol

      • Anonymous

        My condolences, man. I can just imagine the stuff you must be going through right now.

        • Dalcowboy

          lol it says t mobile will remain an independent company in the future… idiots

        • Magenta Magic

          You really believe that right? It’s to keep us from worrying. It’s to keep customers from jumping ship. Come on, think!

        • Goukisan

          no it doesnt say that at all
          you are misreading it
          go find the announcement on wallstreet from ATandT and you will see they are getting rid of the t-mobile name

        • Ron Dickerson

          It’s going to be independent until the merger and then it will be part of ATT. They’re only buying T-Mobile for the customer base, towers and spectrum. Nothing else. Why would they have T-Mobile maintain its presence and charge less for their plans when they could convert all of them to more expensive ATT plans? Also, wouldn’t it be confusing to customers (who are typically morons) that a T-Mobile store is selling ATT plans and service such as DSL and U-Verse?

        • another merger

          That is propaganda to not cause mass hysteria among employees. They still need people to work while they complete the merger. What are they going to say you are all losing your jobs but please stay for a while.

      • Hey as a T Mobile employee you might know this: Are the 2 networks going to inter-operate/merge before the 12 months? Honestly this would be a benefit, believe it or not ATT has better coverage where I live, and would like my phone to be able to work on their towers.

        • Renmar

          We found out after the press release was made. So, this blind sided all of T-Mobile employees aside from super upper management. It’s not been fun and we’re worried about our jobs. Are we keeping them, or are they going to get rid of us. Are they going to continue to pay us what we currently make (cause we do make more than AT&T reps) and etc.

        • Magenta Magic

          Think about us premium retailers! It’s not going to be pretty for us Magenta Warriors!!!

        • Methodicalman13

          um i’m already back to finish my degree and i got a buddy that can hook me up with a government job lol

        • Ron Dickerson

          I’d look for a new job now.

        • another merger

          if you stay you will have to go union, which all ATT sales employees are.

        • Methodicalman13

          seriously? i found out today, when u found out…what makes u think i know anything other then i hopefully have a paycheck for the next 12 mos

        • another merger

          Some of the signal is the same and some is different. I don’t know how they plan on using it but they could use the tmo signal for data and att spectrum for voice. This is why the Iphone will work on tmo but it only gets edge data.

      • another merger

        Sorry man, I just quit a month a ago and it looks like the best move I could have done.

    • Ron Dickerson

      I’ll probably go with vzw. I suspect they’ll have great incentives in the form of plans and phones to entice people over and keep them from continuing on with ATT.

  • LuvnMT4G

    Obviously the rates seem as though they’re going to increase. So, get into a new Tmo 2-year contract now, to lock in the current rate plan pricing. I am an EM+ customer, and I despise contracts, so, I am guessing I will be paying $99.99 for unlimited everything, once they switch. I now pay $79.99 for that same plan.

    I would imagine coverage would be better, as we will be able to run off of both companies towers.

    Hopefully the two companies will do a happy medium with the rate plans. Remembering their customers are the ones that pay their bills. No customers=No company. Like many, my pocketbook dictates who gets my money.

  • Anonymous

    Not cool. First off, in the near future there will only be no more than 3 or 4 major US carriers, maybe less. We are getting bent over, holding our ankles for ever growing big-corps controlling almost all wireless telecommunication services. As a libertarian, it offends me to see next to NO competition to these behemoths. Pre-paid doesn’t count. This is nothing less than monopoly. Loathe gov’t intervention, but this needs to be investigated. Soon we will have one massive wireless carrier, which will merge with Google and Goldman Sachs… Cannot believe shareholders approved this.

  • Batman_lopez32

    this sucks…i love my t mobile service…at&t is so expensive and there coverage sucks in the east coast…the real reason this happened is because t mobile lost 238,000 customers in Q4…i might have to the unthinkable and switch to sprint…

  • BigMixxx

    I’m thinking through this. Let me be real for a few moments…AT&T may have just picked up a true future.
    The fact, fact now, that Google releases ALL of their first devices, phones, et. al. on T mobile first is a positive. The fact that they have the Stable of iPhone technology. Vodaphone while holding a significant stake in Verizon (or the other way around) seems to be doing well, by doing the same things. This gives T mobile a complete repertoire of phones they can offer from Samsung, HTC, Nokia, etc. However, our prices as the end user will go up. significantly, no, but they will. Certain things to bring billing equal will change.

    This issues around net neutrality have just become more significant. ATT, Verizon now pretty much own the airwaves as cellular data goes. They will line law makers pockets to get the things they want (tiered pricing, “the cost of facebook”, etc.) The merger of t mobile and ATT, bound to happen. (surprisingly, I just knew sprint was gonna give up it’s cellular arm).

    Again, the other factor, BlackStone, the owner/investor in T mobile. They will make a ton of money during this deal. 39 billion dollars, with no write down like the other two companies. ATT is using cash to acquire. I am kinda sad, but it is not taking on any significant debt…..

  • Melissathatworksforatt

    Aww why are most t-mobile customers so sad? They should be happy there going to be using the 850 mhz band which will improve service inside buildings. Also we had a meeting today and they told us that in a year when everything is worked out when the at&t , t-mobile merger is finally complete that most likely at&t will keep its current pricing or maybe make it more expensive. So even tho I work at at&t I think that suckz. So t-mobile cusyomers enjoy your last year of having cheap plans cuz in a year if u decide to stay u will be paying alot more trust me, also u will be getting our crappy customer service which I admit is horrible when they train us they actually tell us to lie to the customers on there face and try to find ways to charge them extra stuff or convince them to add.something expensive to there plan.. So yea good luck for who ever decides to stay I recommend u go with verizon instead

    • Methodicalman13

      really? wtf

    • Methodicalman13

      really? wtf

      • Melissathatworksforatt

        Yes really

      • Melissathatworksforatt

        Yes really

    • renmar

      WTF is wrong with you … The whole reason why ATT is purchasing us is to get rid of folks like yourself to get rid of your piss poor customer service. They want to be a real competitor, not a piss ant place.

      • Melissathatworksforatt

        U actually think were gunna change? U must be pretty effin stupid if u think our customer service is going to be better just cuz we bought t-mobile.. NO thats not going to change anything in our crappy customer service it might improve other things like coverage and reception inside buildings but not customer service

        • renmar

          It’s called fire your dumb as* is what it is called and keep our customer service.

        • Jkmcrm18

          Our customer service should just take over yours, since you have won so many JD powers. And based on the meetings we have had, the strongest are staying. Who is the strongest? Our customer service!

      • Ron Dickerson

        They’re buying tmo to get more spectrum, get more towers and more subscribers. Good customer service is one of the reasons tmo is going out of business.

    • Magenta Magic

      You probably are a fake. I seriously doubt someone would really post this. Hopefully, this was done as a sarcastic post.

    • Blacksheep427

      thank you for the advice. already check with local Verizon store today. If I lower my text and phone minutes, I can save $10 per month from unlimited Loyalty I currently have. But, you’re right in one area, merger time equals jump ship time.

  • Dzal67

    Shame. I’m a customer since Omnipoint and always anti-at&t. Now Sprint going to be last option left for me.

    • Dalcowboy

      why it says t mobile will exist in the future as a independent company

      • Goukisan

        it does not say that
        you are reading it totally wrong
        it says they ARE an independs company . It does not say they WILL BE in the future an independant company. ATandT already announced the new company will be called ATandT

    • DetroitTechnoFan

      Likewise… If this gets approved (and I really hope it doesn’t) I’ll be headed for the land of EVO!

    • DetroitTechnoFan

      Likewise… If this gets approved (and I really hope it doesn’t) I’ll be headed for the land of EVO!

  • Schippma

    Well I guess that Challenger Model is coming true after all, especially the coverage map improvements they showed during the Conference a few months ago. This will be a nightmare IMHO.

    I was a customer of Cingular before AT&T bought them out. When AT&T bought out Cingular, AT&T refused to upgrade my phone without choosing a current AT&T rate plan. They threatened to terminate my service if I put my SIM card into an unlocked phone as it would not be an ‘authorized’ AT&T device. Oh, the horrors!! The funny part was when they sent me a termination notice for roaming too much off of Cingular towers before the merger was completed, so I got off with no ETFs and they even refunded my activation fees.

    My prediction is AT&T will terminate any account that has a really cheap data plan, such as T-Zones $2.99 and $5.99 giving an excuse that you use your data plan on a phone that is not compatible with that feature and your use is excessive or some BS excuse such as that. I cannot imagine AT&T allowing T-Mobile customers to be on a family plan of less than $69.99 per month for 2 lines or $39.99 per month for a single line due to low ARPU. Same for cheap text plans ($9.99 family text) and free Preferred features (UMA calling unlimited, myFaves, bonus minutes, etc).

    Those T-Mobile customers on a higher rate plan will probably be fine, especially those who are on post-Legacy plans . I am just speculating so sorry for my ramblings but these are the types of issues customers delt with when Cingular was bought out by AT&T. Maybe the Death Star has learned from their past but knowing AT&T , I wouldn’t bet on it.

    • renmar

      This is a misconception. Cingular purchased AT&T Wireless and kept the name ATT cause of it’s notarity.

  • So i’m assuming to get any benefit from this acquisition one would have to buy a new AT&T phone which supports both AT&T and T-Mobile bands? AKA CURRENT T-Mobile customers will see ZERO coverage benefit then?

    • Dalcowboy

      idiot.. read the post.. it says you can use the same phone in the future… it also says t mobile will still be a independent company in the future

      • how the hell is my phone which only SUPPORTS (3G) 800/1700/2100 MHz frequencies going to run on 850/1900/2100? Answer: IT WONT. So really the only benefit coverage wise is to the AT&T customers who will be buying phones that will support t-mobiles network. No current t-mobile phones will see ANY coverage benefits this year.

        • Dalcowboy

          sorry, i idont know you had an engineering degree and work for t-mobile and att? so you can easily say that t mobiles statement was a lie…. idiot

        • Richard Koliser

          Wow, even with the specs in your face you are too stupid to see past your nose Dalcowboy. Can you take a tmobile phone that you unlocked now and use it on at&t with 3g? No so I don’t think AT&T learned how to change physics no matter how stupid you are… sorry man

        • Ron Dickerson

          How does his statement automatically mean that T-Mobile was lying?

          First, don’t refer to anyone as an idiot in your reply if you’re going to use 1st grade grammar. Secondly, He’s completely right. ATT will eventually absorb Tmo. I believe they’re going to be rolling out an LTE network, which is perfect because there is already cross-compatibility between the two networks for voice coverage; you’ll still be able to make calls but both sets of customers will eventually end up getting LTE devices in order to use web services.

        • Dalcowboy

          sorry, i idont know you had an engineering degree and work for t-mobile and att? so you can easily say that t mobiles statement was a lie…. idiot

        • 123

          the great thing about gsm is that towers can be easily modified to support other frequencies so both carriers phones will work on either network.

      • Goukisan

        actually IDIOT. you are reading it wrong. They ARE an independant company right now. In 12 months when the acquisition goes through it will be called ATandT. ATandT already announced this.
        It does not say IN THE FUTURE they will be independant.

    • plumbermaz

      the Nokia N8 does support both..!!..so things are already looking good!!
      (pray for the rise of US Cellular)

  • GT

    I use to be an AT&T Wireless (old AT&T) customer (2002-2006), when we had Cingular Wireless. When Cingular bought out AT&T Wireless (2004-2005??), they made me switch carriers because of their poor customer service, and poor network. I can only see the same thing happening this time also.

    The AT&T Wireless that was around back then was excellent. When SBC bought AT&T phone service (landline), they created the new AT&T, which sucks. A year later (2006), they bought Cingular Wireless, BellSouth.

  • Dalcowboy

    Will I now be billed by AT&T?

    No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

    Will I now be billed by AT&T?

    No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

    Will I now be billed by AT&T?

    No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

    Will I now be billed by AT&T?

    No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

    Will I now be billed by AT&T?

    No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

    Will I now be billed by AT&T?

    No, your billing remains exactly the same. T-Mobile USA continues to operate as an independent company. As always, you would receive advance notice to any changes to your services.

    T MOBIL WILL STAY T MOBILE

    • Goukisan

      Uh sorry you are not reading into it correctly. T-Mobile will be T-Mobile UNTIL the acquisition goes through which is not for another 12 months. It has already been stated by Atandt that the new combined company will be called ATandT.

    • Schippma

      This Q&A is referring to customers who currently pay T-Mobile for wireless service will do so until the merger is finalized, not forever. Go to the T-Mobile Forums and read the News Flash, T-Mobile is being bought out by AT&T, it is just a matter of laying down the bricks and finalizing the sale, with regulatory approval.

    • plumbermaz

      for the next 12 months…could be sooner..if they get the regulatory go ahead sooner or we could hope FCC, etc do not approve the deal. That way T-Mobile gets to keep $3billion, which hopefully they will invest in improve the existing business.
      Wishful thinking…maybe ..maybe not.

  • Rommy0515

    Glad I got out when I did.

    -Former T-Mobile CSR

    • Ron Dickerson

      I’m jealous.

  • A question I have not seen yet: @HOME LINES???????? Is ATT going to keep these active?

    • Methodicalman13

      really? hope u get to keep that 10 dollar @ home line while 50,000 former tmo employees are trying to feed their kids or pay the mortgage/car payment/rent

    • Ron Dickerson

      I doubt it.

    • Ron Dickerson

      I doubt it.

  • FCB02062

    Question…I’m up for full upgrade in August…say I use it, renew my two year contract…when TMobile disappears in a year and becomes AT&T, will I have grounds to get out of my contract without the ETF??? I think I and other subscribers would, consdidering we renewed our contracts with TMO, not AT&T…

    • Methodicalman13

      just upgrade, get your discount, then sell phone on craigslist, have fun

    • Ron Dickerson

      They’re buying the contracts. Why would they let you cancel for free?

      • 123

        in this situation, if you have tmo and don’t want att plans, this is a breach of contract on att part. They have to let you out of your contract.

    • Ron Dickerson

      They’re buying the contracts. Why would they let you cancel for free?

    • Anonymous

      Why would you even consider doing an upgrade with so many unanswered questions and so many things left to be seen??????????? Seems like a dumb question to me.

    • GlockBuster

      If your plan is to leave, then don’t do that. However with the previous buyouts, if you did an upgrade you could then get another discount by switching to AT&T, even if you literally just upgraded with T-Mobile. That’s how it worked with Sprint anyways. Had a Nextel customer upgrade and 2 months later “signed up” with Sprint (basically just switched his grandfathered Nextel plan to a Sprint plan) and he got a new activation discount without the activation fee.

  • sad-tmobile=life

    i have never found a reason to post a comment here but i am extremely dissapointing :( por que Tmobile POR QUE!!!!! u was my first love u was my true love from da first phone to da very last fight………in a year, i am going to pay any ETF but ATT u not coming near me!!! ATT is HIV positve!!!

  • Fortunate1

    http://online.wsj.com/video/att-to-tie-up-with-tmobile-for-39b/F624ECF2-F1B0-47A9-9EE8-618895D10689.html

    This link is from the Wall Street Journal. It does state, eventually Tmo will be called ATT. There’s no mention of customers or potential rate plan changes. But, I’m sure those rumors will start coming out in the next few months.

    • BigMixxx

      This is a pretty good article. Sprint lost, that’s a huge understatement. I believe the new ‘SPrint-Tmobile’ company would have been competitive. …

  • iPhone AWS

    What? No iPhone? Got excited for nothing.

  • *tear, tear* I don’t get it. Why would Deutsche Telekom decide show us those awesome slideshow of T-mobile’s “upgrades” in 2011 and then they decide to sell T-mobile USA to AT&T? That is just plain wrong!

    • i think they’ll honor upgrades

    • cp14

      To pay down Duetsche Telekom debt.

  • Brandon

    I know it says that it will honor contracts in the future, but does that count for the T-mobile NO CONTRACT plans too?

    • Anonymous

      Well as long as simple mobile stays around looks like I will be changing subscribers.

    • Anonymous

      Well as long as simple mobile stays around looks like I will be changing subscribers.

  • will att honor flex pay and let me upgrade

  • Mahrran

    I’m sure even this Q&A is not enough. But the obvious is that this kind of transition takes months and by months I mean at least 6-9 months. There’s a lot to be done, on both carriers’s sides, to make this all final. Questions like, “will I have to pay an ETF if I choose to go another way when the company merge?”, “what frequency will be used after the merge?”, or “can I keep my home line and for $10 a month after the merge?” These questions and more will be answered in the coming months. IMO, this is a just another move in the monopoly we live in and it’s all about making money at the end of the day. I was waiting for a dual core phone by T-Mobile and now I’m not sure if I want to purchase anything now. I’m very bummed about this and now am sitting the side lines to see what’s going to happen. I hope T-Mobile stays as is and I feel they can do great things on their own.

    T-Mobile customer for more then ten years.

  • Dude

    this sucks major ass

  • Dude

    this sucks major ass

  • Anonymous

    Of course this didn’t answer the most important question. Will T-Mobile continuing to expand it’s existing coverage and upgrade it’s network to higher speeds? It seems to me that although they are going to remain independent until everything is in place, it doesn’t make any sense for them to continue to improve their network. Looks like it will be one pretty stagnant year. I mean, if I sold you a car and you would get it in a year I certainly wouldn’t make it worth more… although Tmobile DK will have a stake in at&t now so it’s possible. Those are the questions I would want answered.

    • Mute

      Will current customers be able to cancel with no EFT? Please tell me yes, because we will be under new policies and we have to approve before they can, don’t they?

    • Anonymous

      Yeah I am just wandering how this is going to affect their HSPA+ rollout which was suppose to hit 42mpbs this year.

  • Anonymous

    Of course this didn’t answer the most important question. Will T-Mobile continuing to expand it’s existing coverage and upgrade it’s network to higher speeds? It seems to me that although they are going to remain independent until everything is in place, it doesn’t make any sense for them to continue to improve their network. Looks like it will be one pretty stagnant year. I mean, if I sold you a car and you would get it in a year I certainly wouldn’t make it worth more… although Tmobile DK will have a stake in at&t now so it’s possible. Those are the questions I would want answered.

  • CesarIbenitez95

    Drop t-mobile

  • switchola

    This has a lot more to do with nfc, banks, and owning the biggest pile of money in the world than any of us realize.

  • Anonymous

    To everyone saying that tmobile will remain will remain independent company,not sure where you got that from it does say that tmobile is currently a independent company but you can bet after the deal is final things will change

  • 19fonzy

    Idk why everyone is so concerned. T-Mobile will still be T-Mobile !!! just with better service ! if anything I’m glad this happened can’t wait to get T-Mobile 4g speeds thanks to the help of at&t’s service wich is #1 in bakersfield,CA. Good move T-mobile good move. Just Don’t Change Your name !

    • RealityHurts

      They are remaining T-Mobile until the acquisition finalizes; roughly one year. If you feel AT&T is going to keep T-Mobile as a separate company (or even a separate name at the least), you need to look into past company cannibalizations.

  • bye bye tmobile and hello shitty service and high prices my bill might 86 dollars a month now but like many of my friends i’ll be force to pay 120 to 150 a month cant wait customer sever will be a thing of the past in the near feature and 100 for unlimited talk and text and web will be unheard of

  • In the 4 years since i moved to the US, i have always thought that US needed more competition in the mobile market and not less, and that all the big 4 were overpriced relative to European equivilents. Certainly thought and stillt think they could do with another GSM provider – was kind of hoping if t-mobile sold it would be to VodaFone or some other multinational carrier (though i can completely see why they wouldn’t want to).

    All i see from this is a company with normally good customer service being bought by one with poor customer service, one with more affordable plans being bought by one with expensive plans.

    Also because AT&T screwed my wife over by charging her $600 for not paying for her plan when she lived in England (she had cancelled her plan – they even admitted it eventually and refunder her about $50) we can’t do AT&T so I see no GSM phones in my future. As in general I like to buy phones unlocked, and as I am learning mobile development using Qt which works on Nokia Phones (also looking into Windows Phone since the Nokia Ms announcement) I am distinctly more than a bit annoyed by this news.

    Seriously – less competition is a bad thing. a GSM monopoly is a bad thing when the rest of the world basically uses GSM. I’m sur eit’s great for corportae, and it’s nice to ab able to trot out big numbers for customers to here, but as eventually, the big numbers wil lead to bigger prices, I’m not at all happy about this.

  • In the 4 years since i moved to the US, i have always thought that US needed more competition in the mobile market and not less, and that all the big 4 were overpriced relative to European equivilents. Certainly thought and stillt think they could do with another GSM provider – was kind of hoping if t-mobile sold it would be to VodaFone or some other multinational carrier (though i can completely see why they wouldn’t want to).

    All i see from this is a company with normally good customer service being bought by one with poor customer service, one with more affordable plans being bought by one with expensive plans.

    Also because AT&T screwed my wife over by charging her $600 for not paying for her plan when she lived in England (she had cancelled her plan – they even admitted it eventually and refunder her about $50) we can’t do AT&T so I see no GSM phones in my future. As in general I like to buy phones unlocked, and as I am learning mobile development using Qt which works on Nokia Phones (also looking into Windows Phone since the Nokia Ms announcement) I am distinctly more than a bit annoyed by this news.

    Seriously – less competition is a bad thing. a GSM monopoly is a bad thing when the rest of the world basically uses GSM. I’m sur eit’s great for corportae, and it’s nice to ab able to trot out big numbers for customers to here, but as eventually, the big numbers wil lead to bigger prices, I’m not at all happy about this.

  • we all know att will never match t-mobile prices or customers service there in the business of making money by ripping people off there like the wal-mart of the cell phone industries
    i guess now there be more drop call us tmobile customers will now experience the same pain in the butt service but at a higher cost

  • Dm183

    As a T-Mobile Employee how is this going to change? my commission will change and so will hourly? and my benefits will change? and i know at&T has been laying off workers .. i cant afford to lose my job… will they do lay off????? My NEW..uniforms I just ordered… that changes….PTO Hours saved….wiped away?
    employee phone benefits…. all that changes?

    and for johnathan your approved for a POST PAID ACCOUNT DEP of 100.00 and you get two lines of svc and 2 for MBB ( mobile board band)

    • Huntingoregon

      i’m in the same boat as you. i’m in retention and am rather worried about what will change. from my understanding att employees are union which we are not. i’m seriously looking into trying to get us in a union and the same one as att before the merge so if they attempt massive layoffs we will be protected. don’t know if it will happen in time but it’s worth a shot

      • switchola

        Good idea. That creates a mutual interest. Im in.

        • Hhikker

          I believe they still are Communications Workers of America. (CWA) At least thats what We used to be in with them. Wear a red shirt on Thursday and your in…..

  • Anonymous

    “Will I NOW be billed by at&t? ? Aww man we are screwed. Bye bye $85 montlhy; hello $130 crap

  • Anonymous

    AT&T already has a bad rep for their policies, pricing, and network. A shame they are pulling Tmobile subscribers into the dark side. I would have liked to have seen Sprint and Tmo merge, that would have made for an interesting cellular market.

    http://www.transdgtl.com/

  • TmoDJ

    Everyone should just relax about their T-Mobile plans being changed. You will not be forced off your grandfathered rate plans. I know people that are still on their old cellular one and at&t wireless plans years after they were acquired by SBC/AT&T. The only drawback is that you have to pay full price for your handsets if you don’t want to be forced off of your old plans.

    • What about Even More Plus plans which are non-contract?

    • Giraffe

      While you are on a contracted rate plan, yes. As soon as the contract is done, AT&T can do whatever they want, it’s just a matter of what company decision will result in the most revenue for the company.

  • Reemakabu

    I had AT & T back in the day and their customer service was so horrible I jumped to Cingular and was soooo happy. Then AT & T acquires Cingular and I gotta get out of that and get T Mobile. Been loving T Mobile till now!!! Where do I go next?!?!?!? I HATE AT & T!!!!!!!!!!!

    • Robhunterx

      Sounds like my story. I hate AT&T from my past experience but from a business & technology point it seems to make sense. I guess my question is “When you combine the worst Customer Service Group with the best…..what do you get?” I doubt it will be the ‘new best’ but I feel like I need to ride it out for a while and see what the options are!

    • Robhunterx

      Sounds like my story. I hate AT&T from my past experience but from a business & technology point it seems to make sense. I guess my question is “When you combine the worst Customer Service Group with the best…..what do you get?” I doubt it will be the ‘new best’ but I feel like I need to ride it out for a while and see what the options are!

  • DontWorryBeHappy

    Dm183, don’t worry about a job again. Ever! http://www.getrecessionproofed.com

  • Anonymous

    Looks like carly and that at&t guy hooked up, but we already know he has been wit many others like altell and cingular, ahhh we tell her its a bad choice but damn money got her..

  • Any chance yesterdays news made any impression on AT&T:
    http://blog.t-mobile.com/2011/03/19/t-mobile-earns-ethics-award-again/

    OK, probably not, but then again, that’s the problem isn’t it.

  • Troublelvntruckee

    So considerate of t-mobile to kindly post a Q&A for all of its customers and I especially liked the Q&A section for all their employees. Oh wait…. there wasn’t one. In fact in the “this is going to be so great for our customers” nonsense we received in our very informative email, I saw no mention of how we were going to be effected as employees. I guess “get more” translated in German is “got mine”! I wonder what their translation of “stick together” is?

    • Thats an internal thing. Companies don’t post their dirty laundry until the last minute.
      When you get that pink slip, then you will know.
      Signed, a former Comcast Employee.

  • j-man

    WOW I always find the irony of how all these companies are against each other but later are with each other. For example when Verizon was getting Droid, they had ads against the iPhone with the “iDon’t” now they have the iPhone. T-Mobile was making fun of Att with their Carly commercial and saying that he was an old company, now they are together. Not Good! I feel that everything is going to end up being a monopoly here in the US. I shall leave ASAP before it is too late

    • Lugarden7

      Makes sense, the “old man” got with the girl after flashing some cash lol

    • Senor Chang

      I think the word you wanted was ‘hypocritical’, not ‘ironic’.

      Honestly, I think more negatively of the naive consumer/fanboy who really thinks these companies wouldn’t partner up and share the same tube of lube to screw everyone with. This is the nature of business and it’s just another day. That’s why its ret@rded as F**** to be such a loyal fanboy of some specific company… all the execs sit back and laugh at the sheep.

  • Guest

    Would i be able to use wi-fi calling once it becomes at&t?

    • Blacksheep427

      just have to wait and see. nothing is settled yet.

  • LRC

    I’ve got a bad feeling about this.
    –Han Solo

  • Jack

    With AT&T I will take a wait-and-see. If Sprint had bought T-Mobile, I would be done as soon as the contract was over.

  • cedric

    Good bye Android devices
    What will happen with my nexus one

  • Enaud83

    This is all the way fucked up!

  • Anonymous

    vipshopper.us

  • Anyone read the T-Mobile press release:
    René Obermann, CEO Deutsche Telekom: “We have achieved the best solution for our company, our customers and shareholders. This will strengthen our position in Europe, whilst we are still participating in the rapidly growing business of mobile data. We will be able to focus more on the opportunities of a modern infrastructure in Germany and Europe, as well as in Internet products that accompanies to our strategy “fix, transform and innovate”. Following our initiatives of finding a solution for our activities both in the United Kingdom and Poland, we have with this transaction nearly accomplished the “fix” part of our strategy. We will now focus our resources more on the “transform” and “innovate” blocks of our strategy in order to accelerate the transformation of Deutsche Telekom.”

    This is all for the benefit of it’s European customers – they don’t care if AT&T is good or bad for it’s US customers, they just know $39 billion will help it’s network in Europe.

    • Blacksheep427

      business transaction. my business transaction/decision may include going elsewhere

  • Punisher2all

    AT&T buying out Tmo??? WTF, this makes the Tmo-Sprint merger sound like a dream! C’mon Tmo, how could you let this happen? Screw you ATT!

  • So, they won’t say what happens to people who are off contract. One would assume that means they won’t necessarily let people who are off contract continue on their legacy plans and force them on to new plans and maybe even force them to sign a new contract.

  • no

    Now there will be only 1 option for using a network that is compatible with Europe. Guess how much things will cost when there is just one option? Guess how bad customer service will be when the company knows you have no other options?

  • Abcdef

    when tmobile goes att will you be able to cancel your contract without penalty i mean is it a contract breaker

    • toolman90

      it depends if at&t buys tmobile, but keeps it under the tmobile name and service then it is not a contract breaker. But if at&t buys tmobile and intergreats the wireless service in to their network and name then it is a contract breaker because the agreement was with t mobile usa and not AT&T wireless.

      • Tvlmh 112010

        Not TRUE!!!! Bank go under all the time.. for example WaMu…… if owe WaMu u now, TODAY, owe Chase! ownership changed, thats all!

    • Tvlmh 112010

      Well that doesn’t have to do anything with the customer themselves… you still have a contract. When the purchase is finalize and you get your bill from AT&T. now you have the obligation with AT&T… same rules apply… you’ll still have to honor that contract… now AT&T owns the title…. your the lessee.

  • Magikmike808

    So it seems we U.S. customers have been dumped by T-Mobile to focus on its true love, the European market. I used to think of T-Mobile as a more modern, civilized, intellectual underdog and would have rather seen a union with a fellow underdog… not with an old, powerful, unsophisticated ogre like AT&T. I’ll definitely be doing some provider shopping again soon. I’d like to know how, after the deal is completed, they intend on handling the Android platform vs. iPhone platform situation. Anyone out there know/predict?

    • Tvlmh 112010

      RIGHT! T-MOBILE IS DOING VERY WELL IN EUROPE, MOSTLY GERMANY! ITS TIMES FOR THE GERMAN COMPANY TO GO BACK TO GERMANY, AND THE AMERICAN COMPANY CAN TAKE-OVER WHAT RIGHTFULLY THIERS, The American People. :D

  • Loco4e

    This is BULLSHIT I like TMOBILE i guess I’m going to Cancel my account.

    I been with T-Mobile for 8 YRS.

    AT&T SUCK BIG TIME.

    • Tvlmh 112010

       Dont Cancel… hold tight… You think you have good Service now, WAIT TILL YOUR BILL COMES FROM AT&T :D

  • Loco4e

    I think T-MOBILE should buy another company instead on joining with AT&T.

    Like spring, US or Clear to make them stronger.

    I guess T-MOBILE is like a B*I*T*C*H you just flash $$$ they will ask HOW HIGH !!!

    • Tvlmh 112010

      uh no…. AT&T purchased T-Mobile…. T-Mobile is LOOSING straight in Major Markets Like ‘The San Francisco Bay Area, Los Angeles Metro Area, New York-New Jersey Metro, Detroit, Chicago, and Miami.’ Very Weak singles inside buildings, and lots of dead zones…. But with Excellent 4G Network. So if you have T-Mobile in these areas hold on, Better Voice and Text service is coming when AT&T takes over ownership of Thier Cell Towers!

      • Kris

        Are you kidding me? AT&T has the worst customer rating of any wireless company.
        AT&T merging with T-Mobile is going to cripple the market. AT&T has shoddy service, shoddy customer service and all around bad signal quality. They even once blamed my girlfriend and I(when we called to complain about the ATT wireless outage) and said that customers like us are the reason we keep having problems! We were very polite and respectful yet they treated us like shit.

        http://news.consumerreports.org/electronics/2010/12/consumer-reports-cell-phone-survey-att-worst.html

  • hewahewa2

    T-mobile has alway been great by it self so why the change?…here in hawaii AT&T has been in the media a few times for having mayjor outages all AT&T services down for hrs. I hope this doesn’t happend for T-mobile customers.

  • cheryl

    can i still use my 4g mytouch phone from tmoble

    • Tvlmh 112010

      More than likely you can use all the same stuff… Its like when Cingular Wirless was purchased by AT&T.. (remember they were just landline and internet in 2007) :D So everything will stay the same. You can keep your T-Mobile phone, service, and plan, but the bill will come from AT&T, of course. Then when your contract expires, either you KEEP EVERYTHING THE SAME AS IS, YOU’LL BE OKAY…  soon as you want a new phone, or try to change your plan, thats when you may, just may have to get a new phone, current AT&T plans, and service.. but like Older people who dont like change, NOTHING WILL CHANGE AT ALL EXCEPT WHOM THE BILL COMES FROM, AND WHO THEY’LL WRITE THE MONTLY CHECK TO. If you dont want to change anything, you wont have to.

      • Do some proper research, eventually you’ll have to change your phone, straight from AT&T’s mouth.

  • Carolinapharmacist

    I think all T-Mobile customers should email the FCC and the Department of Justice and make massive complaints, call them continuously, they can’t ignore a major public outcry over this. If I recall, ATT was split in the early 1900’s due to the fact it had a monopoly in US, the Department of Justice made them. If people make a big enough stink over this, they will not ignore it, considering we are TAX paying citizens that ELECT many of the people running it……just an idea…

    • LRC

      The thing is that it’s pretty clear that Deutsche Telekom has pretty much written on the wall: they want out of the US market, and T-Mobile is for sale. If the FTC or DOJ block the AT&T merger, T-Mobile will still be sold, just to another provider which isn’t as good a fit. Any way this goes, T-Mobile USA’s days are numbered.

  • Lacosteguy81

    I was an AT&T customer, I ended up loosing my contract because I lost my job and wasn’t able to pay my monthly bills. I ended up owing them money. If I have a contract with Tmobile, how is this merger going to affect my contract? Does any body know?

    • Tvlmh 112010

      You will be okay….. you’ll just be grandfathered unto AT&T. so smile. you”ll have AT&T by 2012. :D

      • Kris

        I’m sorry but there is no advantage whatsoever about being with AT&T, in fact AT&T has the LOWEST customer rating of any wireless company.
        http://news.consumerreports.org/electronics/2010/12/consumer-reports-cell-phone-survey-att-worst.html

        Both my grandma and my girlfriend hate AT&T, but are both stuck in a contract and they are always getting dropped calls and not receiving all my text messages.
        My girlfriend says the first chance she gets, she’s going to convince her dad to switch them to Verizon.

  • Naomi

    Ok I have a question, I have an LG Sentio phone, and my husband has been receiving text messages from my phone but I’m not texting him anything or anyone, I have my phone with me always right now I’m at work and it happened again, but I did not Text him anything. He called T-mobile and asked them but they said its coming from my phone and gives the time the phone sent it to him. Its strange and freaking me out I mean is it possible that someone my be hacking my phone number and sending messages from my phone?

  • W Arnaysa

    ok i have a question can yu gt a touchscreen 4g t-mobile fone with out internet.

  • Joe

    So with the plans you have now will they change when the merge happens?

  • Joe

    So with the plans you have now will they change when the merge happens?

  • Futsnfup

    Sing this song with me… “lie lie lieeee, lie lie lie LIEEEEEEEEE!!!!

    Lie #1
    “There is no change in your service and we remain committed to ensuring you have the best experience possible experience using your T-Mobile USA products and services”
    WRONG, they are reducing the data bandwidth from UNLIMITED to 2 GB.

    Lie#2
    “Bringing together these two world-class businesses will create significant benefits for customers.”
    I seriously doubt it. They are creating a monopoly. Before ATT there was the “Bell” companies which the goverment broke up because they had so much control that they could set the price wo whatever they wanted. You had no option but to use them and pay teir extremely high rates. Bell has become ATT and is now in the process on monopolizing the phone industry AGAIN!

    This one really gets me, lmao.
    Qusetion1 – Will my service change? There is no change in your service.
    Qustion 2 answer – you would receive advance notice to any changes to your servicesWTF? no, yes, no yes…Question #3 – Why is T-Mobile USA doing this?The TRUE answer… $$$$$$$$$$  Any idiot knows that.Question/Lie #4 – Will T-Mobile USA’s quality be reduced?Of course… they already had T-Mobile stop offering unlimited plans! Your limited to 2GB of data.ATT is the KING OF LYING, always has been, and probably always will be.You gullible sheep will believe ANYTHING you hear.T-Mobile is a German Owned Company, their tech support is in india and , billing in the Phillipines, Egypt and who knows where else. If your STUPID enough to give your credit card info to someone in a foreign country then you deserve to have it stolen.Of course… they already had T-Mobile stop offering unlimited plans! Your limited to 2GB of data.ATT is the KING OF LYING, always has been, and probably always will be.You gullible sheep will believe ANYTHING you hear.T-Mobile is a German Owned Company, their tech support is in india and , billing in the Phillipines, Egypt and who knows where else. If your STUPID enough to give your credit card info to someone in a foreign country then you deserve to have it stolen.No matter what, tmobile will spam the crap out of you with their own offers… and they do stupid crap like text you at 7am to tell you that you paid your bill. Im not lying, I have tried to get them to stop it. They say “We can’t stop notifications”… thats not a notification when you spam me text messages at 7am about my “new free offer”.After 10 years with them, I dumped them today… but for the fun of it, and since they waste my time, I went to their largest store in Dallas TX with a list of why tmobile sucks, walked through the door and started reading it very loudly with 40 customers in the store. All they could do was call the cops. The cops escorted me out and one said “I know this kind of stuff sucks but you can’t do what you just did. I said, “arrest me for it, if you can.” He said have a nice day and got in his car and left. Theres NOTHING they can do except escort you out. I’ll go back next saturday and until a restraining order is put against me, theres nothing they can do.So get tmobile and support foreign the countries of Germany, India, Egypt and the Phillipines. Though I do like the Germans!
    WTF? no, yes, no yes…
    Question #3 – Why is T-Mobile USA doing this?
    The TRUE answer… $$$$$$$$$$  Any idiot knows that.

    Question/Lie #4 – Will T-Mobile USA’s quality be reduced?Of course… they already had T-Mobile stop offering unlimited plans! Your limited to 2GB of data.ATT is the KING OF LYING, always has been, and probably always will be.You gullible sheep will believe ANYTHING you hear.T-Mobile is a German Owned Company, their tech support is in india and , billing in the Phillipines, Egypt and who knows where else. If your STUPID enough to give your credit card info to someone in a foreign country then you deserve to have it stolen.
    Of course… they already had T-Mobile stop offering unlimited plans! Your limited to 2GB of data.

    ATT is the KING OF LYING, always has been, and probably always will be.
    You gullible sheep will believe ANYTHING you hear.
    T-Mobile is a German Owned Company, their tech support is in india and , billing in the Phillipines, Egypt and who knows where else. If your STUPID enough to give your credit card info to someone in a foreign country then you deserve to have it stolen.

    No matter what, tmobile will spam the crap out of you with their own offers… and they do stupid crap like text you at 7am to tell you that you paid your bill. Im not lying, I have tried to get them to stop it. They say “We can’t stop notifications”… thats not a notification when you spam me text messages at 7am about my “new free offer”.

    After 10 years with them, I dumped them today… but for the fun of it, and since they waste my time, I went to their largest store in Dallas TX with a list of why tmobile sucks, walked through the door and started reading it very loudly with 40 customers in the store. All they could do was call the cops. The cops escorted me out and one said “I know this kind of stuff sucks but you can’t do what you just did. I said, “arrest me for it, if you can.” He said have a nice day and got in his car and left. Theres NOTHING they can do except escort you out. I’ll go back next saturday and until a restraining order is put against me, theres nothing they can do.

    So get tmobile and support foreign the countries of Germany, India, Egypt and the Phillipines. Though I do like the Germans!

  • john

    If I get a prepaid sim card will my HTC inspire still have all the features?