T-Mobile Reducing Data Cap, Will Throttle Speeds After 5GB Of Usage

Bad news for those of you that use more than 5GB of data each month. Starting October 16th, T-Mobile will enforce a new policy that will reduce data speeds once the subscriber exceeds 5GB of data usage in a billing cycle. If you may recall, previously the data cap was 10GB/month. Magenta states that this new policy should only affect less than 1% of its customer base, and is being enforced to guarantee that all subscribers receive the best web performance available. After you reach the 5GB cap, you will receive a free T-Mobile text message notifying you that you’re data speeds will be reduced. Once your new billing cycle begins, data speeds will be restored to normal. If you want to know how much data you’ve used so far, log on to your my.t-mobile.com and then click on the “monitor use” tab to track your usage. The way I look at it, at least we don’t have to start paying overage charges for each additional megabyte used like the other major U.S. carriers.

What do you think of the new policy change? Good, bad, don’t care? Leave your thoughts in the comments!

Tags: , , , , ,

  • PimpStrong

    Don’t bother me. Last I checked I use about 2GB. Keep the free tethering going and I call it fair.

    • Shawn

      +1

    • Vibrant addict

      Make that +2 :)

  • T1 Connect

    I knew Tmobile was going to do this crap. All those ppl that went over 10gb just messed it up for the rest of us…what are you possible doing that uses 10gb on a phone.

    • Shawn

      Think of it this way, it will keep the people that sit on their phone all day every day from slowing down everyones data. Us who don’t use that much anyways are at an advantage now. We don’t have to worry about others bogging down the system.

    • 2FR35H

      Actually its quite the other way around all those people who didn’t make use of 10gb’s ruined it because the throttled it even lower because ONLLY 1% utilizes it fully and 99% don’t so they thinkits ok to slash it in half. Thanks Asz. why the hell didn’t you fully utilize what was given?

      • cp

        Because some of us have lives outside of our phones. If you use 10gb of data, you have no life.

    • wack mode

      probably goin on porn hahahahaha

  • jonathan

    It only upsets me for the simple fact that it’s a reduction but personally I’ve never come close to that with tethering. Meh…

  • bob

    this policy has been in effect for awhile they just didnt enforce. It aligns the phone with the data stick policy.

    • Kickstar13

      Yes, but now the data cap has been reduced to 5GB/month, whereas it was 10GB/month before.

      • Justin

        Re-read. That’s exactly what he just said.

      • Robert

        Is there anywhere we can publicly see T-Mobile’s 10GB data cap? I remember it being there since 2008, but I never SAW it anywhere. Could you dig up this information?

  • T1 Connect

    Tmobile just lost a point from me. Just got close to being like the rest of the carriers.

    • nero

      It’s actually no where close to other carriers. Other carriers charge after reaching a certain threshold whereas T-Mobile will only throttle speeds. Theoretically, you still have unlimited data albeit at slower speeds past 5 GB. Unless you’re trolling, you should realize that this is the very good comparative reality.

      • 2FR35H

        At edge speeds its like not having internet and data at all.

  • ob18

    does it matter to those whom already have and pay for unlimited internet?

    • you still get unlimited internet. just at a slower speed after 5GB of usage. they never cut you off.

    • PimpStrong

      Yes it will

      • Justin

        No….slow head. It won’t. You just get throttled.

      • Justin

        No…It won’t…READ.

      • Shawn

        What do you mean by “yes it will”? You will never get completely cut off from data usage. They might make it miserable to use so you just wont use it, but it will be there ol.

      • PimpStrong

        Omg ppl yes it will matter to me and my “unlimited” data plan because now when I go over (which will never happen) 5GB vs the origional 10GB I will have throttled down speed. So how would that not matter to me for one and for two, at what point in the comment “yes it will” did I say the I would get cut off…?

      • PimpStrong

        Please move my comment “yes it will” up 1 slot into the reply section of ob18’s question and it will all make sense. I’m on the mobile site so accidents like this can happen.

  • Foxeh

    As I had stated moments ago in a previous story, it’s either a lack of confidence in their network or a sign of their forthcoming generosity. I’ll get to what I mean by that.

    That October 16th date keeps coming up. The G2 was rumored to be pushed back to that date, the OTA has been said by a few random peeps to start rolling out around then… and now this.

    If we are lucky, cutting this cap in half is just T-Mo bracing for whatever impact providing tethering and mobilr hotspot may have. I wont get my hopes up too much, but I’ll admit that the pieces do seem to be falling into place.

  • Henry

    For me, this is perfect. I need tethering just enough to supplement wifi hotspots, but not enough to justify a separate wireless internet connection.

    Even now, with my cell For me, this is perfect. I need tethering just enough to supplement wifi hotspots, but not enough to justify a separate wireless internet connection.

    Even now, with my cell phone as a tether, I haven’t hit 1G of use a month.

    So, unlike other carriers, I think T-Mobile for not charging me for the privilege of controlling how I use my phone for internet access via my “unlimited” data plan as a tether, I haven’t hit 1G of use a month.

    So, unlike other carriers, I think T-Mobile for not charging me me for the privilege of controlling how I use my phone for internet access via my “unlimited” data plan. However, I am for net neutrality so other than the cap, TMO seems to be supporting net neutrality.

    • PimpStrong

      LMAO

    • Foxeh

      Check your headset, you’re echoing like something epic, here.

  • Justinhub2003

    Hmm this seems kinda like it maybe how tmobile allows tetherinf for the g2 w/o an extra chrage.. maybe its just me but this seems like it could coiniside with the new g2 update that isn’t official yet

  • Christian

    I don’t even hit more than 2Gb in my data usage… only time it goes close to 5GB is when I have a road trip and decided to use lots of maps and Pandora streaming. Even then I use WiFi more often since it’s so much faster and less signal issue when I’m at home, office, and/or airport.

  • When they saw slow down the connection…are we talking edge connection speeds?

    • Eddie Android

      Yeah

  • jmts80

    I have a couple questions, how would I know how much data I am using? Is there an Android app that can tell me this?

    • Magenta Magic

      The MyAccount app should help you with that if I’m not mistaken.

      • Shawn

        It should, but it doesn’t. I have to check on T-Mobile’s website, and it’s not like they make it easy to see right up front. It requires a few page navigations to get to.

    • darkknight49

      check your tmobile account online.

  • john

    what do they throttle ya down to? What speed?

    • mingkee

      Around 100kbps. I recorded when I did an experiment to push webconnect pretty hard to 5GB.

  • INeedHotSpot

    Well I passed the 10gb cause I got that message. But I have no internet at home till Friday so I tether my phone I guess that’s how I passed it.

    • Shawn

      That would do it lol

  • Shawn

    I don’t see how anyone could possibly use 10GB of data unless they don’t have a job or a family and sit on their phone all day. I use my phone a lot every day, and the most I have used is 2GB. Last month I only used 500MB

    • Shawn

      After reading the above comment, the only way I could see it happening is by using it as your primary internet and tethering.

      • Testament

        I can name a few… Streaming videos, podcast, ustream, streaming talk radio, etc…
        before the horrible 7.2 HSPA update I’ve gotten close to that 10 GB cap without tethering. (like 9.6gb, 9.2gb)

      • PimpStrong

        Exactly. You can’t honestly expect to use your phones internet as your main internet and not have repercussions.

        Ill take this over a tethering charge ANY DAY.

  • kyle

    If you’re using more then 5gb a month, you need to either get a life outside of work or get internet from a cable provider. 5gb is more then enough.

    • nero

      As much as I hear what you’re saying, it’s hard to say what’s “enough” for 30+ million people.

    • ItsMichaelNotMike

      And if you are making comments like this you need to stop thinking that everyone should be like you, that you are the measure for reasonable behavior, or that the world rotates around you. ;)

      Do you even know how many MB one uses if they watch 30 minutes of MobiTV each day (a service T-Mobile offers and pushes)? Do you know how many MB one uses if they download or stream one movie a week? Do you know how many MB one uses if they watch 10 minutes of HQ YouTube video a day or if they upload videos they shoot?

      It’s interesting that T-Mobile and all the carriers advertise that “getting a life” is using all the above services and then some, but people like you passing judgment declare that those people taking up the carriers on their offers don’t have a life.

      • 2FR35H

        @ItsMichaelNotMike

        Agreed +10000

  • Bigmerf

    i dont see anything under the monitor use tab.. just text and minutes

  • mikeeeee

    one more reason to get a wifi capable device.

  • king

    looks like the g2 will get update on 16th ish, tether and wifi, because of this new policy… what you think tmonews readers?

  • vinny

    That sucks. I signed my contract for a certain product, how the hell can you just change the contract in the middle of the cycle. I bet this is a way out of T-Mobile without paying any penalties for early leaving. Not a happy camper at all. This absolutely sucks.

    • nero

      What sucks? Your alternatives (at least the other 3 major carriers) have harsher stipulations; true tiered system (paying more after reaching a certain level as opposed to throttled speeds). So… what sucks?

    • Sean J

      I don’t understand! Its way better than the competition… How can you be angry about this?!? AT&T has a 2 gb cap- then they charge! This is not something to be angry over!

  • TIG

    I have a phone which tmobile tells me MUST have a data plan. So why would I go spend more money on another internet provider? Tmo’s network is not my problem. If they can’t handle the load it’s there problem. And yes I have gone over 10 gigs in a month.

    • Testament

      Amem!

    • B

      A real ISP and a data plan on a cellphone are 2 different things, thats why.

    • Sean J

      Its because of users like yourself that I can’t get data access! Share! Please! There is no network that can handle better than TMO- VZW & ATT have too many people on their network, and Sprint does not have enough spectrum… The other carriers (metro, etc) don’t deserve a plave in this conversation…

      Think of an internet connection like a highway… TMO’s is the newest, fastest, and best freeway out there… And there are no traffic jams… Until- some dummy decides to speed so fast, that s/he causes an accident that makes your 10 minute commute home a three hour nightmare! Please- use the internet on your phone the way it was designed- as a supplement to your home internet… Not a replacement

      • ctk

        my 3g is faster and 100% more reliable than my home wifi. i think i’ll stick with this. lately the most massive file i have downloaded is the map of all the united states for copilot. i couldn’t do it on wifi because the program kept causing the phone to reboot, and it also brought the maps down faster than on wifi.

        every other month has been right around 2. i suspect this month will be closer to 5, but i don’t expect to get throttled should i go over because my billing cycle is at the end of the month.

      • Testament

        @Sean J— Please- use the internet on your phone the way it was designed- as a supplement to your home internet… Not a replacement— Say’s who… You paying my phone bill?

        There are reasons why a person would have a data plan on a phone without internet at home. There has been times in the past where all I had was GPRS for the internet. (Comcast STUPID one account per household)

        I thought the wireless providers are suppose to add competition to the playing field. (WiMAX, HSPA+,LTE, White Space,) If we had TRUE competition in the internet race we wouldn’t be having this problem.

      • maruichan

        The person who pays for the service can use it however they wish and I think it’s a little annoying when others try to tell them how to use their service.

        For a few wonderful months straight, I used Tmobile as my primary internet while I was literally fighting with Verizon to get DSL installed (no cable access here). Without Tmobile, I wouldn’t have had any internet without it and would not had have access to my online classes.

        Tmobile is protecting their network by adding a cap and that’s fine. I’ve seen what that cap does, and trust me, it becomes a chore to use it and the net will disconnect at random or simply stop working. So rest assured, your precious network is being protected. But you can’t blame people for using what they pay for.

        Anyway, having it as primary internet wasn’t any fun. I hit 10G (usually 8) on some months with regular usage and 5 is extremely easy to go over. I thought there was a problem with my phone because it was simply disconnecting. I can only imagine how many calls they’re gonna get now.

        I think people underestimate how easy it is to use up that much bandwidth. I’m a graphic designer and an art student. The files I download are not tiny and I need to browse the internet for references for my work (as well as view videos, upload large files). What would be accurately called ‘regular usage’ (no torrrenting, etc) can be different per person, so do consider this… but I was not upset that Tmobile throttled. I get it and I had not complaint except for the outright disconnects. Never thought DSL would feel so good… and actually, it’s more consistent than our Comcrap connection ever was!

    • Vibrant addict

      @TIG
      Pretty sure you can go contract-less and you won’t be required data. Problem solved for your ‘must’.

      @ctk
      You need a better ISP or phone

  • KascadeBrown

    Do we really care. I personally don’t know of anyone who uses 5GB of data on a cell phone. For me T-mobile is still be best thing since sliced bread, lol.

  • mmeyer4663

    Are they going to reduce the data fee accordingly since they are providing less service?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Androidless

      Ha Ha. Sure.

  • Antwain

    So Tmobile advertises their improved high speed “4g like” speeds and cuts down the throttling cap to only 5gbs doesn’t that kind of seem backwards?

  • LuvMyGreenRobot

    I don’t think it’s so so bad. 5GB seems like a healthy amount. It’s not like we would be charged for over going over, or having our internet cut off. I use my phone 24/7 for online stuff. I might as well have it welded onto my hand. I never go even close to 5GB. I guess it’s better than that stupid 2GB limit AT&T has.

  • Brigini

    Im with the other ppl, if this is the only way to get the tether and wifi options added to the G2 then thats fine with me. I have done a ton of downloading while tethered and never came close to 10gb, sorry for yall who do. I think tether via usb option will save a lot of us from having to root an already great device. I rooted and ran jfreke/cmod for the life of my g1, now i shouldnt necessarily have to do that with this blazing fast G2 ;)

  • vinny

    I suggest anyone downloading any files, movies or any data eating imfo to use a WIFI connection. That is where you eat up all your GB. If you just use your device for viewing web pages you will have no problem. Downloading is your enemy. Use as much wifi as you can. When I am at home or in my office I switch right to wifi. Remember wifi is your friend.

    • Testament

      What if you don’t have access to a Hotspot? I use the Internet a LOT at work, but don’t have access to a Hotspot.

      Now as I think about it…I’m not paying 30 dollars to use WiFi! I’m paying for supposed Unlimited data. (ready flame shield)

      • 2FR35H

        +100000

  • Goyuix

    Well, slow-down is certainly better than overage charges… but still 5GB is a bit sparse. I hope – even though I know they won’t – implement a moving data cap like how GMail provides additional storage… maybe add ~80 MB / month or ~2 MB / day => ~1 GB per year or something….

    Also, if they are really going to start enforcing this they need to fix a few things – My Account app and web site specifically – to make monitoring your TOTAL data usage for the month much easier to monitor. Right now it is practically useless in helping to determine usage.

    • mmeyer4663

      LOL! That’s like asking cable/sat to go ala cart!

  • Sean J

    What drives me nuts- is the reason we need a cap is for >1% of T-Mobile’s customers… Its so typical that a few people (usually people who are really cheap) would ruin it for everyone… We have to lock our doors for the few morons who want to hurt us… We have to chain up our bikes to keep them from a few people who want to take our things… Well, we have to deal with a data throttle so everyone can have what they pay for… I’m not mad at T-mobile, or their policy… And you shouldn’t be, either… Be mad at the people who use & abuse the system!

  • currator

    this is a bad bad move for tmo first of all very bad. i thought tmo was different the the other guys but i was wrong very wrong tmo just cut the nose off despite there face. ok first off this 5gig crap is just the start next will be no more unlim. once you hit 5 you will have to pay for more. just watch. i for one liked the data they offered and was going to go get a mytouch 4g or what ever its called for the ffc that i would use alot cuz the wife would have the same phone. but now im sure at this pace tmo will be no different then any of the other guys so this will lose the tech guys to the other guys in the end it means tmo is just looking for a way to save money. i think its time to start checking out the other carriers. it starts with little things like this then next if you go over 5 gigs you will have to pay more. sounds to me if only 1% were going over 5 gigs then whats the big deal ohhh yeah its a whole lot of people if i had to quess i would say about 35%. sounds like att only about 1% go over 2 gigs yeah right i have land for sale in the middle of the swap good for buliding homes anyone wanna buy.

    end of rant

    • Hmmm?

      I saw this coming, there is no way they can keep up when every other carrier is getting rid of unlimited too. I’ll stick with it for now and just see how it affects me, I don’t think it will too bad, as the data you use over wifi shouldn’t count. Although, I was kind of bummed hearing this as I was getting the new myTouch along with my wife, I’m sure that video chatting is going to blow through that data pretty fast. Also, I was excited about an potential Netflix Android app soon, also, wouldn’t take to many movies to eat up 5gb of data. So, I agree that it won’t effect a majority of the users. But there are a few of us greedy folk out there that want to take advantage of all of our phone’s capabilities without having to pay extra. Also, I checked out the AT&T data calc on their site, it made me decide AT&T won’t work for me. It also made me think it won’t take much streaming video/audio to go over the cap.

  • noel

    Does this mean that i can cancel my tmobile plan without a cancellation fee???…since the fact that tmobile is changing their plans…

    • Hmmm?

      That’s a good question, I would say yes.

      Under section 5 of the Terms and conditions:
      WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable)

      • john

        Let’s not do what the news does and modify a statement to make it fit your purposes, folks i give you section 5

        5. Our Rights to Make Changes. This provision, which describes how changes may be made to your Agreement, is subject to requirements and limitations imposed by applicable law, and will not be enforced to the extent prohibited by law. Your Service is subject to our business policies, practices, and procedures, which we can change without notice. WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF: (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees);
        (B) WE MATERIALLY DECREASE THE SERVICE ALLOTMENTS WE AGREED TO PROVIDE TO YOU FOR YOUR MONTHLY RECURRING CHARGE; OR (C) WE MATERIALLY CHANGE A TERM IN THESE T&Cs OTHER THAN PRICING IN A MANNER THAT IS MATERIALLY ADVERSE TO YOU. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS’ NOTICE OF ANY CHANGE WARRANTING CANCELLATION OF THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY), AND YOU MUST NOTIFY US WITHIN 14 DAYS AFTER YOU RECEIVE THE NOTICE, OR AS OTHERWISE PROVIDED IN THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THE RELEVANT TIMEFRAME, YOU ACCEPT THE CHANGES.

        They didn’t change your pricing or allotments, there were no materially adverse changes, and you still have unlimited web, just slow after 5 gigs.

      • 2FR35H

        @John

        Actually under sub section B we could because the allotment in the beginning was 10gb’s and now the allotment is 5gb’s, because that was the agreed upon allotment at time of contract and then throttle but also in the case of unlimited is it really when they start to ration it out? because you can’t do a thing over edge speeds.

      • John

        @ fresh, your allotment was unlimited, still is unlimited. The allotment portion refers to an actual measured limit, not an implied limit. For example, the 400 message package was 4.99, now that gets you 300 messages, you would have been grandfathered onto the 400 instead of forced to the 300, if it were the other way around, you would have been let out of your etf

    • eek

      No. You get unlimited data. It never says what speeds you’re guaranteed to receive therefore your plan doesn’t change.

  • claysu

    How do you know how much you use to know if it will affect you or not?

  • ricr

    It always kills me when I hear people say “doesn’t bother me, I only use xxx data per month”, or “I don’t see why anyone would use more than xxx data per month”. I’m an IT Architect by trade, and remember a couple years ago when people were saying the same thing about 25 MB of data per month. T-Mobile doesn’t care what you use now, they’re planning for the future. The world is moving towards a mainly mobile existence. As your life goes mobile, T-Mobile is making sure they’re going to profit from it. When that “gotta have” mobile app comes along, T-Mobile is making sure they profit from it. The people that use 5+ GB of data right now (I’m not one of them, but understand legitimate reasons for needing to) are ahead of the curve, and where you will be in a year or two.

    • MattB

      While I understand this thought process, I guess my feeling is that they are only aligning themselves with everybody else, so… furthermore, it’s pretty difficult (nearly impossible?) to breach 5GB without tethering. Tethering is currently a violation of the ToS, so again…

      As far as your forecasting into the future, if a major technology breakthrough comes that is heavy data consuming, you have to believe it will be on a totally different platform of tech. in which case, they could require a different data plan entirely upon receiving a capable device. Time will tell.

      • ricr

        Not difficult, nor impossible without tethering. That’s the reason I said “I can see legitimate reasons for needing to”. My 2 daughters and their friends do it all the time by simply using Pandora, Slacker Radio, transferring pictures, and You Tube. And they do it pretty consistently. I’ve only done it twice since we got 3G in the area, and that was without tethering.

        It has nothing to do with a major technology breakthrough, it has more to do with more and more things we use in our lives being available in the Cloud. As we begin to integrate those things in our lives (as my daughters are doing), our data usage WILL/DOES go up.

        I do agree that only time will tell. But even then, I do expect that it will cost more because like the pusher on the corner, T-Mobile knows we’ll need our data fix

    • Hmmm?

      That’s why I made the comment about the phone’s features. A lot of people don’t utilize their phone’s features, especially media to a great extent yet. It’s like T-Mobile (and others) are saying “Here, check out what these phones can do, but don’t get used to using them. Unless you wanna pay the price.” The more powerful these mobile devices get the more data we are going to use, and data plans are going to get more expensive. I’m not sure what my breaking point is when it comes to this, but I know it isn’t much higher than it is now. I thought it was expensive back when I was paying $20/month but now at $30/month that is about my limit. Luckily I don’t need it for anything business related, only entertainment purposes.

      • MattB

        @ricr- I think we’re on the same page with most of this, just reading it from different side is all :). A lot of the points you made are valid, and I suppose a kid has a bit more free time than I do to use data. My usage is pretty much limited to ~10hrs/wk of Pandora, and daily tethering on campus (wifi there is absolutely horrific). Out side of that its the usual fb, email, etc…

        In terms of the future cost of wireless… take the following for what it’s worth:
        About 8 months ago, while working for VZW, I was attending a corp training, and one of the things that was discussed was the not so distant status of the industry. It was said that VZW is planning/preparing for a wireless world in which the only thing we look at on a rate brochure is monthly data usage, and that voice/sms/mms would be an included ‘feature’ much like voicemail and call waiting are viewed today. There was no ‘timetable’ per se, however it was directly linked to a conversation about the rollout of LTE. This also makes sense as more and more smartphone users find ways to get ‘free’ minutes using VOIP services/apps. If customers can get it free elsewhere, we’ll make it free and raise the price on the data needed to run the feature. The problem is, they don’t want to appear ‘reactive’ to a situation like that, so they are implementing procedures now to segway into that. Ultimately though, as data cost increases, voice cost will fall, and people will still end up paying about the same amount/month as they are currently used to (factoring normal COLA blah blah blah).

        Sorry so winded, thought it was interesting, and it sure seems like nowadays step are being made in this direction.

    • Testament

      Thank you… I feel Like I’m whistling in the wind here…

  • MattB

    I would be shocked if this isn’t directly related to the recent rumors/reports regarding the G2 getting a Mobile HotSpot feature in the update. Assuming the cap is a trade-off for a free wifi tethering service, I say great. While tethering has been used in the past, it was only with those tech savvy enough to set it up on there device with no official assistance from T-Mobile. If it is now an included feature, increased amounts of people will use it, thus a greater need for a lower cap. I have no problem with the logic. I anticipate this, and many other exciting things in the coming weeks from Magenta.

    It feels like there is a big splash about to be made and the timing couldn’t be better with many new Android/WinMo devices on the not so distant horizon,and finally getting version updates on the older Androids. 4th Quarter is the best time to make some noise… what else is up your sleeve T-Mobile?

  • Yey

    What about if i use my wifi at home?

    • PimpStrong

      Wifi is not on the tmobile network and therefore does not charg

  • blah

    so the question becomes when I use video calling does that count towards data? Depending on the compression used we could be talking about several mega per minute…

  • I thought the cap was always 5GB/month. This is new?

    • snapshotx

      The cap was 10gb. I confirmed with customer care that the cap will be lowered for all accounts. Even if you’re grandfathered into an older data plan.

    • Testament

      It was changed to 5Gbs over four months ago in the Terms & Service (I got a text when it changed) but was rarely enforced until you passed there old 10Gbs Cap.

  • Jed Clamped

    How much does Pandora use up?

  • I don’t see the problem. You still get the data just slower. I think this is preparation for WMP7, Tethering and upcoming tablets. Magenta says they will not get rid of unlimited data. The throttling is a compromise. I’m ok with that.

    Stay thirsty my friends.

  • cockpitinferno

    Oh noes! Would they throttle my EDGE down to GPRS?

    • Kickstar13

      How do you use 5GB on the EDGE network?????

      • Lol that’s funny kick!

      • Testament

        Ha! I’ve used over 2gbs over EDGE Multiple times. I don’t think I can hit 5gb thou.

    • PimpStrong

      Lol nice!

  • Evan

    Anyone else find it odd that they used Yahoo.com as an example, and not Google.com?

  • upnorth85

    It seems T-mobile is getting the network ready to receive iphones. Blackberry phones use the push system. Instead of each blackberry phone continuously checking for new mail, the server checks for e-mail and pushes e-mail to each Blackberry phone. However the iphone will hog a lot of bandwidth and they are just making sure that the network is free to take on new bandwidth hogging devices.

  • Jay

    Oh man ….. seems like a give then take relationship with t-mobile. but i feel that they have given us many great handsets this year. Is a price reduction something we can expect??? …… maybe? $100.00 a month comes to a 1200 a year. seems that if you give me less, I should pay less.

  • mtnman

    This could also be in anticipation of the upcoming launch of their new smartphones. The MT4G with it’s FFC and also the new Window’s 7 phone. They may anticipate a heavy use of spectrum and want to trottle it back now so that users don’t clog the line down latter and have to tick off a lot more customers.

    Also the new HSPA+ net is coming online and they are also counting on heavier than normal usage. I for the most part at work listen to a lot of talk radio, but when I check my chache to clear it out, I never get over 1 gig a month.

    It’s like this, I used to work at a 7-11 and we’d put out sandwiches for samples for people to try, but then each day we’d have the same people come in and grab half of them, and never ever buy any sandwich, which put an end to the free samples because they ruined it for everyone. Same thing with those that go over the 10 gig limit every month. They do it every time and ruin it for all of us.

    • 2FR35H

      Using the 7-11 example you did is irrelevent and just not the same thing. Using your example… It is advertised that people get a free sample, that enquires a person is entitled to a sample, 1 sample. clearly they abused it because they took more than what you offered them and that is your fault for not making sure they were only getting what they were offered, a free sample. In regards to this t-mobile situation the are handing out unlimited data or if you want to use your example as a reference t-mobile is giving out 12inch subs but 99% of people are just eating 4inches of the sandwich and putting it back on the plates so they are cutting down the size to a 6inch because that is all most people seem to be eating, which is wrong because they are still advertising it as a 12inch but you can only have half of that amount because others only have half but its supposed to be a 12inch sub you are offered. Its like saying yeah we will still give you your 12inch sub but we will give you the first 6 and then after that we are only making an inch 15 minutes after you finish your last inch, and you don’t want to wait 15 minutes because then to finish your other 6inches it would be 90 minutes plus the time it takes for you to eat the other inches(bandwidth). If I pay for a 12inch sub don’t control how much I eat it by rationing it out to me. I want the 12inches that I paid for.

  • Vibrantsays

    The better the display on my phone is the more i will want to watch and play games on it…………. most def the FLASH support coming to most phones has something to do with this restrictions. Like Jay said the more they give the more they take!

    • mtnman

      How true Vibrantsays: You give them an inch and they’ll take the whole foot. A recent study was done in retail stores where large banners would say 50-70% off. And they they had small tags placed that said “Free”. The large banners went almost un-noticed, while the small tags where almost always seen. Goes to show ya, we all want something for nothing.

  • cgjoen

    I don’t have a problem with this, because it is unfair to the casual user that power users are using all the bandwidth. It may not matter as much with 4G, but 3G you are going to notice. Just ask a Iphone users on AT&T network. 5 GB is really good compared with 2 GB others are offering, thou T-Mobile use to offer 10 GB. But what does the GB really mean, what gets lost is how much is really needed. The problem with these GB numbers nobody knows what they mean. What does the average user really use? What 2GB or 5 GB really gets you. Is it fair to offer unlimited, only to limit speed, or access? All questions about apps, and usage prove my point. Many of the users on this site are asking, but never though of it before. Maybe they don’t really need to worry about it. But it would be nice to have this cleared up a little, maybe when someone hits 5 GB they can tell us what they did.

    • mtnman

      My boss at work says he downloads porn all the time. I suspect (but I could be wrong) that a lot of it, is in fact porn download. Remember last summer all those at the Pentegon that got fired for spending 8hrs a day downloading and watching porn?

  • mtnman

    The last couple of times my post have not been posted, why not?

  • GavibeS

    If this is not what I sign for in my contract is my contract consider voidable?

    • 2FR35H

      Yes technically. Unless they have a clause stating they can modify your contract at any time but even still with that you should be able to get out.

  • watbetch

    I hope you netflix streaming, ISP replacing fools are happy.

    It doesn’t affect me, because the most I’ve EVER used in a cycle is 2GB.

  • mtnman

    Also you wanna bet this has something to do with Samsung Media hub as well as T-Mobile TV coming out? All that specturm being used to download movies and shows? Wanna bet dollars to donuts it has something to do with that?

    Kickstar13 If you can check into that it may have something to do with it?

    • watbetch

      Media Hub only works over WiFi.

  • Shawn

    Personally I use less than 1GB a month, however, THIS IS HORRIBLE. THANK YOU TO ALL THE JERKS who abused the 10GB.

    As far as throttling to slower speeds, this is what I have to say. When my phone switches to EDGE, internet comes to a COMPLETE STOP. Yes it’s suppose to be slower, but for me, it’s a full stop. A site takes like 15 mins to load on edge, essentially for me at least, if I were ever to reach the 5GB limit, the slower speed would mean my internet is cut off.

    I have no clue how some people even use their Android device on edge, nothing loads on edge.

    By the way, to all the cheap people who don’t pay for home internet, and abused the system, thank again for ruining it!

    • I think it sucks they don’t give you a refund when your stuck on edge. Where I live I barley get an H.

    • Testament

      @Shawn —By the way, to all the cheap people who don’t pay for home internet, and abused the system, thank again for ruining it!— hey smuck, ever lived where there’s only one home internet provider? (and you can’t make an account at that location) How about the cable men won’t install cable internet to you’re house because It’s never had cable? Or How about no internet provider except cell phone providers? Are all those people abusing the system? How about complaining to t-mobile about opening up more bandwidth instead if limiting what we the customers are paying for.

      Again I must repeat myself… There are legitimate ways to hit that cap without tethering. and just because you’re using more than the next man does NOT make you a jerk

      P.S. You’re the jerk for assuming everyone who hits or go over the 10Gb limit is “abusing” the system… a system they pay for as well.

      • rt

        you pay for 5gb of full throttle and that is what they give you. like the author of this article recites at least they don’t make you pay for overage. now you are being cheap. check your contract and terms & conditions.

      • Shawn

        THE ONLY WAY YOU HIT 10 GB IS IF YOU TETHER AND ABUSE THE SYSTEM. Don’t tell me someone gets 10GB of data on their phone, unless you watch porn on your phone, listen to pandora 24/7 or Tether. Those are your options.

      • 2FR35H

        @Shawn you are inherently incorrect, it is fully possible to utilize 5GB’s in a month even 10gb without tethering and it is fully wrong to throttle speeds and call it “unlimited.”

        Just because you don’t use it much doesn’t mean other’s are like you. GTFO aszhole.

      • Wilma Flintstone

        @shawn
        hey shawn, you sure seem to be very quick to pull the porn card. Tell me, how is watching porn using up any more data than watching regular videos? you seem to be the expert on porn so tell me. When you watch it, does it download some huge dummy file alongside it?

        Fact is, REGARDLESS of what video you stream, it can all add up.

        Abusing the system? You mean the System that I am helping to fund? The system that wouldn’t exist if we the customer didn’t pay for it? The system that uses data just to keep your phone updated on weather, stocks and all the other thing that need updating that are installed on phones? You may be fine with getting screwed by not getting what you pay for but I’m not going to settle for anything less than what I’m paying for.

        @rt
        where does it say that you pay for 5gb full throttle? 5gb does not equal Unlimited the last time I checked. Oh, you’re still getting unlimited because you’re still getting edge speeds huh? Hmmm, that argument again. Please try to stream a video on EDGE. Try to go to Gamespot.com on edge and see how far you get. Try getting on the internet on edge and see how much works only on Edge. If people want Edge speeds, there is something called Phone First that gives you unlimited EDGE speeds for $10/month.

        Phone First = Unlimited EDGE $10/month
        Unlimited Data = Unlimited 3G $30/month

        I’m thankful that they don’t charge for overage but if they did, that just be them shooting themselves in the foot yet again because thats one thing that gets customers to Tmo. The plans are Tmo’s strong points. If they make their rates and overages like everyone else, why would anyone in their right mind stay with Tmo when other companies not only have better phones but better signal coverage? Customer Service you say, yes that would be the only legitimate reason but every provider has its good reps and bad reps so thats really a toss up.

      • Wilma Flintstone

        oh, also, just waitin til Tmobile TV comes out. Watch how fast that data goes.

    • lettinyaknow

      Either you’re hallucinating or there is a network issue where you are at because EDGE doesn’t take that long to load a page. Yes it’s slow but not how you are describing it.

      Maybe you should have taken advantage of the 14 day buyer’s remorse because you feel the service sucks?

    • Abuse it? Really? My response was too long for a comment so I wrote it here. http://bit.ly/dpc5zb

      • bryan

        Great article man! Pretty much sums up corporate America practices in general, and cell phone carriers specifically. I am a T-mobile user that was about to early extend for 2 years tonight because I want a faster android-that’s actually how I found this page, and then your link. I’m holding off for now.

  • Vibrant addict

    As long as we don’t get any charges for tether, bring on the cap!

    If you all hate the change so much, Sprint offers unlimited data with no limits with a ‘tax’ on top (evo and epic). Have fun paying more.

  • The Observer

    this is just plain stupid tmobile. 10 gb was fine enough, now i feel like i gotta monitor my data usage now

    • lilmark

      Monitor it for what???? All they’re gonna do is slow your speed once you surpass 5GB.

      • Name

        Maybe to make sure he’s staying under the limit to keep the higher speeds which will also make him decide which internet based tasks are more important.

  • BlkBear

    Guess this is going to force that 1% that was always over whatever the current cap was/is, to monitor their usage before it gets to 5GB, as it seems like they were not monitoring it before. And the rest of us, will be alerted when we go over 5GB.

  • currator

    well wait do they mean 5gigs of hspa+ then after that go down to 3g i mean that only makes sense i mean they changed something and unlike att they will not grandfather us in soo i mean thats fair after 5gbs of hspa+ you go down to 3g i mean if you hit 10 gbs on 3g they knocked you down to edge fair is fair i will call and find out on the 16th and if not i am going to have fun with cc and cl. let the phone calls go on and on. lol

    • john

      The reps cannot change a system limitation, if you call too many times, they do reserve the right to limit you to written correspondence so that you aren’t wasting the money that they pay the reps to give the same answer 50 times. If you go over 5 gigs, pay for a cable provider man, had one jackass not sued, this probably would not have happened this quickly…Thank you Trent Alvarez…douchebag

    • rt

      what a whinning lil f#$%^& seriously i hope they just charge an overage fee so you greedy asses understand how fortunate you are. What would make you think 3g would be the slower speed. hspa is still a form of 3g yes it is next step up but it is what it is.

    • lettinyaknow

      You’re a fool…I bet you’re the same person that gets pissed when a rep hangs up on your ass for calling in for foolish reasons. You are a customer care rep’s “waste of time”

  • Jonzn4phones

    i’ve been waiting for this. Tmo was the last to go there. But i am alil pissed, cause they are pushing this tv on your phone service, that has to help me exceed my 5 gb easy. i download alot of podcasts to my phone and every app we use, uses data. I use several features of google maps every day, plus the turn by turn nav. This is ridiculous. So basically if they say 1 percent is affected, then they are saying only 1 percent use android phones and to their fullest capabilities.

    • rt

      you on the other hand i can agree with but let me ask you this how much data do you use? have you checked it? i use my nexus alot but i have never checked, just curious.

  • I’m a noob

    If I’m home on wifi but still got my 3G on does it count towards the 5gb? or do I got 2 do somethin’ else so it don’t use up the 5gb while on wifi ? Thanks in advance

    • Kickstar13

      No it will not count towards your 5GB when you’re on WiFi.

  • pudding!! :)

    t-mobile knows just how to drive away their customers!! So much for that “unlimited” data plan. I think i will call customer service and see if i can get that part of my bill lowered due the decrease in allowable data.

    • shush

      can’t and won’t happen

    • Matthew

      It is still a “unlimited data” plan. If they said you had a “unlimited bandwidth” plan then you can complain, but it isn’t that. You still get unlimited data they just throttle you down so you don’t hog the network.

    • flfny

      I have to agree with you pudding. If you lower the cap by HALF then your customers deserve some reduction in cost. This of course will never happen.

      I have to say that I am more and more displeased with Tmo. I used to be a fervent defender but now their service is going down hill. I’m gettin LESS 3g coverage now than 2 years ago when they introduced it in NYC (I keep dropping to Edge.

      Even though I’ve renewed my contract a few months ago I’m seriously considering dropping Tmo for the $25 virgin mobile plan (yes I’m aware they have crappy phones and mediocre coverage but I need to consider if the extra $40 a month is worth it).

  • tooltard

    at least they only throttle at 5GB instead of charge you more

    • trife

      THIS.

      People always want something for nothing. As already said, be happy you won’t have to pay more money if you go over the cap. THAT would really suck.

      For those complaining, welcome to Business 101.

      • Shawn

        SOMETHING FOR NOTHING? What the heck are you talking about, 30 dollars a phone line is something for nothing? If you have 5 lines, that is 115 bucks a month just to have internet access. You are crazy. Since when did 30 bucks a line for data become something for nothing?

        Even 20 bucks for grandfathered plans is too much if you ask me.

        You can get dsl for your home for as little 14.99 with unlimited bandwidth. And T-mobile charges new customers 30 bucks to be on edge most of the time. I even had cable at one point, up to 7mbps for 20bucks a month. They kept renewing that offer for me year after year. And t-mobile wants to charge new customers 30 bucks per handset line? You call that something for nothing? I call that a rip off.

        Get out of here.

      • The Shick

        @shawn: last time I checked 5 x 30 is 150 not 115. But I do agree, I spend a lot of money a month to have internet on my phone, I use a lot of data because I use wifi at home. But regardless, it still kinda sucks for this to happen.

      • Shawn

        Hey “The Shick” I meant 150 obviously, and hit 115 by mistake. The same way your sentence made no sense when you said
        “I spend a lot of money a month to have internet on my phone, I use a lot of data because I use wifi at home”

        You use a lot of data because you use wifi at home? Huh? You mean you use T-mobile data or your home internet service provider?

        See how easy it is to make a typo…and you know I meant 150, but you had to point it out anyway. Thanks

  • John

    I’m getting tried to T Mobile anyway. Still waiting for my update on the cliq. They have until the end of the year, then I switch carriers.

    • Not T-Mobile’s fault. It’s Motorola’s. No one’s forcing you to stay on T-Mobile, but I’d recommend that you buy a phone from a company other than Motorola.

    • Justin

      I hope you realize that motorola, and not t-mobile is responsible for the development of the update. T-Mobile’s responsiblity is to the distribution end if the update process. the manufacturers just need to more forthcoming with information about the update status.

  • Jim

    Great, I wasted $30 on the Slingplayer App. Reminds me of AOL dial up.

  • ed

    how come i can’t find my internet usage under the ‘monitor’ tab. i see stats for text and talk but no internet?

    • mugabo

      I’m in the same boat, Ed.

  • Fred Coulter

    I’ve been told that I use my phone too much, and should pay attention to the real world. My first internet phone was a big black brick from AT&T, so I’m not new to wireless internet.

    And yet last month I was significantly below 5 Gig. I must be more normal than my family thinks.

    While the reduction bothers me in principle, it doesn’t appear that it will affect me. It reminds me of the advice that Mohammed gives about wives in the Koran. He says that a man should be limited to no more than four wives because almost no man can treat more than four women properly.

    While I (if I were a follower of Mohammed) might feel that being limited to only four wives is an unfair limitation on my lifestyle, the reality is that I can barely give one woman the proper amount of attention. (I suspect that if you asked my wife, she would tell you I probably should give her more attention — see my initial comments.) While in principle this is a reduction in my phone usage, I doubt that it will affect me.

    As for Pandora: I don’t know how much bandwidth Pandora uses. I use Pandora when I’m in a wi-fi zone, and I use the onboard music player when I’m away from a wi-fi signal. Music is why my phone takes a 32Gig micro-SD card. So it doesn’t eat my bandwidth.

    (I have purchased a couple of albums from Amazon over the air. It didn’t eat that much bandwidth, but the slow download was annoying. It’s amazing how long “The 99 Most Essential Classical Pieces For Your Mind” took to download over the air. So I now generally buy music when I’m at home or in the office, using wi-fi.)

    • rt

      i couldn’t have said it any better thank you thank you thank you.

  • going_home

    Its the 13th.
    I have 311.6609 according to my account online.
    What does 311.6609 mean ?
    If its what I think I will be going over 5 long before the end of the month.
    Looks like they want to force people to get wireless cards instead of using
    the hotspot feature or tethering.
    But then the wireless cards will probably be throttled too.

    :(

    • well it that’s 311MB you will be fine (1000MB = 1GB)

    • chaoscentral

      311.6609MB… You still have oh idk about 4700 to go… You won’t be touching anywhere near 5GB, and everyone bitching and moaning about this data cap lowering I bet doesn’t even come close to 5GB anyways… The only time I have ever come close to 5GB is when I tethered for a week and a half, and then it was only 2600, so a little over half way there. With normal smartphone data usage I’m lucky to tip 500MB let alone 5000… And that is with push email, twitter, youtube, pandora etc.

    • lilmark

      You sir…well…you just fail. Chaos nailed it though. Most ppl won’t even come close to reaching the cap.

  • chris

    Could you please post your source?

    T-mobile says that the android unlimited plan has no data cap and will not reduce data speeds.

    The 5GB cap is for the no-overage plan given to web-connect users.

    http://www.t-mobile.com/shop/plans/Cell-Phone-Plans.aspx?catgroup=Individual

    http://www.t-mobile.com/shop/plans/cell-phone-plans-detail.aspx?rateplan=Even-More-webConnect-Overage-Free-Plan

  • i use slingplayer and this is the only reason i went w tmobile. goodbye. going to verizon!!

  • will

    I think it’s funny how people think that they can call CC and get a price reduction, although it is clearly stated UNLIMITED data, which means no overages, only way you can get a price reduction is if T-Mobile were to actually put a 5GB and charge you extra for going over and for those with android, there are apps where you can monitor your usage, and prevent any unwanted throttle speeds.

  • Henry

    Y does everyone have to cry for??!! You guys should b happy that they did drop it down to 2GB like att did and make you pay for going over… so stop ur crying… its not that bad n if one of the 1% that reach up to 10GB start using WiFi…. tmobile is trying to do its best so we all can take full advantage of HSPA+

    • 2FR35H

      YOu realize you made a contradiction right? “tmobile is doing their best so we all can take full advantage of HSPA+” last time I checked full advantage has no limits. Not everyone is always around wifi, that is why there is data plans for cell phones.

  • Bimmerz

    Ok, so “less than 1% of its customer base” – why punish the other 99%? I think Tmobile is missing a good money making opportunity here. Sprint charges $10.00 more a month for their 4G Evo and Epic – because they say that people will use more data with these devices.

    So perhaps rather than Tmobile copying Sprint per-se, how about offering us a choice (Sprint user do not have a choice). Those of us using less than 5GB, stay on the base rate – and those going over and do so on a regular basis, charge $10.00 more a month to them.

    Create a base plan, and a Data+ plan – and let us choose which one we want. On the base plan, you can still go over the 5GB, but you’ll be throttled down to edge. And if you don’t ever want to be throttled down and you know that you’re a power user, fine pay for it!

    Problem solved! :)

    • chaoscentral

      How exactly are they punishing the other 99%?

      Thats the whole damned point… the other 99% come nowhere near 5GB of data, so they will never know about this change.

      • Bimmerz

        So maybe not “punishing” exactly, and perhaps the wrong choice of words. But from what I gather from reading this thread, is that it used to be 10GB. And now because of “less than” 1%, they are dropping it down to 5GB? Why not offer us a choice is all I am saying, as well as it would offer Tmobile more revenue from that 1% that want to do more than 5GB.

    • Testament

      I agree Bimmerz. I’m willing to pay 10 dollars more for true unlimited internet data(If they ever fix Atlanta HSPA) Rational thinking is exactly whats missing from this topic.

      @chaoscentral It is Punishing the 99% I know a friend who never gets near his limit, but when we took our company trip, he started using a lot of data and got throttled halfway during the trip. With more apps like Netflix, ustream, and slingbox becoming more mainstream, (a lot of non-teckies are asking me about puting Netflix on they’re phones) It’s gonna be way more that 1% using over 5Gbs.

      • I 2nd that. Ill pay 10 extra for a bigger cap

  • Brandon

    I wish I could just have a cheaper minute plan I’d gladly pay $55/mo for the data on my phone if voice was a more reasonable $10/mo. I barely make any calls lulz

    • mugabo

      Agreed. I use less than 100 minutes per month (max); typically about 30/mo.

  • Nerd lust

    It’s cool with me! 5gigs is alot.

  • STEEVO

    If only 1% hit that amount than why would they have to change the policy. It is double speak “oh no one uses it any way so let’s lower the limit so the 1% don’t use it all” 5gb is alot on a phone but the tmobile tv and the mobitv apps will eat that pretty quick if you are not careful.

  • roush97

    I talked to two different TMobile CS reps just now and they know nothing of this new data cap.

  • gettinmoneeyy

    half of you complaining bout this prolly never even come close to 5gb of data and if u do goto the library for free internet services

    • somebody

      hahah gotta love the library

    • 2FR35H

      Library blocks certain sites if its at a college so no.

  • jesus

    well i guess its ok. i just checked my data usage on mytmobile.com and i’ve used 1gb already with the previous phone i used to have and about almost 2 weeks with the G2 . i think i wont pass it as there is only 4 days remaining in my billing cycle…

    still wish it woult be unlimited like it says on mytmobile.com for example

    “1gb out of ulimited data” yea right!!

    would be better if they kept it to 10gb then i might now worry to check but still cmon we pay for “unlimited internet service” dont we?!

    if not then how come nobody sews tmobile?

    i heard about this one lawsuit from this site a couple of months ago.. what happened after all with that case?? oh well i guess somethings are just like that
    from houston texas goodbye yall!

    weres my g2 update ? ! humhhh… better come soon . dont want mytouch hd or 4g cause no keyboard..

  • Jeff

    Some people feel they have to gripe about everything! I would much rather be throttled down than charged by the MB for an overage. So I can only D/L at 1MB instead of 7+ or whatever I can get unthrottled, TERRIBLE!!! I swear some of you would complain about being hung with your own rope!

  • emzo

    Not good news but still better than all other carriers. I don’t consider myself a heavy user, but with daily slacker steaming, the occasional you tube video, picture uploads to FB, etc. I do find that I’m over 5gb every few months

  • Tmo fan

    The terms and conditions have said 5gb for awhile now so I am not surprised.

  • Chris Gordon

    Only new customers will be affected right? Because they can’t really change your plan like having a grandfathered plan…

  • David

    Doesnt them changing this basically give some one a “OUT” of their contract since they are changing the terms of it? Someone mentioned that and I was just wondering.

    • 2FR35H

      They usually have a clause in contracts stating that “at anytime they reserve the right to modify the contract”. But I suppose you could take that to court and win the shiit is unethical, what t-mobile is doing. Where is the true uncapped unthrottled unlimited data at?? If you are going to limit it at least call it what it is don’t deceive your consumers by calling it unlimited when its not.

      Give us a true unlimited plan and I would gladly pay that so long as it isn’t over $65 a month.

  • IHateWhiners

    Ruh roh.. I’m at 1569 and I’ve had my G2 a week :/

    • Testament

      Keep that up and you’ll be in the special 1%

  • Nick

    5GB is a ton of data. ATT only has 2GB . . . TMOBILE FTW

  • Waldo

    T-Mobile says that HSPA+ “delivers theoretical peak download speeds of up to 21Mbps ” (http://t-mobile-coverage.t-mobile.com/#).

    At that rate, it will take 238 seconds of theoretical peak download speed to hit the cap.

    Or 40 minutes of downloading. To say nothing of any packets you might want to upload. In a 30-day month you get a little over a minute a day to stream at the advertised theoretical peak download speed.

    That’s obviously not reality. But how can they advertise “we let you get LOTS OF TRAFFIC FAST” on one hand and have a “STOP WITH ALL THE TRAFFIC” policy on the other?

    W

  • Teaike

    They are capping he data because more people are using smartphones. The want to prevent the problems that at&t had when more people were using smartphones. I don’t understand what the big deal is. Most of the people complaining haven’t even scratched the surface of 5gb and now are fussing because there is a limit set. 9 out of 10 people that have reached the data cap are those who are tethering. At least tmobile not charging overage. At&t caps at 2gb and charges overage

  • rt

    @david
    nope it is in your contract it is called unlimited its called overage free. stop whinning people.

  • lol. Just wondering if people think before they blindly bash people. We are paying for an advertised service with unlimited usage but capped in our usage. How does that make anyone who goes over the cap wrong and ruining it for everyone. If it said 5GB per month but we won’t really enforce it and u went over 5GB that would be abusing it, but if they say unlimited, then you’re not really doing anything wrong. Based on some reading I’ve done, the people who use less than 5 GB are the ones who are ruining it for everyone. They chose a set limit to make money by charging a set amount to both the people who use the most data (1%) and the people using less (99%) because they know the 99th percentile won’t use the service to its full capacity so they make more money off of them than they lose if all of the top 1 percentile goes WELL beyond the limit all the time.

    It’s really a simple bell curve. If everyone used more the cap would be higher. Price may be too, but u get what you pay for. So if the people using less than they could are ruining the system for the people taking full advantage of their phone and network’s capabilities.

    • somebody

      yea the cap would be higher and more expensive

    • YOU ARE 100% CORRECT SIR. The problem is not so much the throttling of 5GB but instead the whole notion of “unlimited” data these carriers continue to falsely advertise and get away with, why the government hasn’t looked into this is mind boggling to me.

  • Sean

    So they are going to take my already crappy 3g speed in Boise and reduce it once I reach 5gb. This is stupid. Mine speed is already capped because my phone goes from Edge to 3g all the time and more than half the time 3g speed is like a 56k modem.

  • asdfghjkl

    Why does everyone feel the need when Tmobile changes policy to call customer service like they can or have anything to do about it? Write a frigging letter, they don’t want to listen to you gripe about placing a data cap instead of charging you overage. http://www.t-mobile.com/Contact.aspx

  • slyman5

    dang who’s hogging all the data by watching porn!!!

  • gimmmick

    I feel sorry for every directv sunday ticket subscriber now. Streaming video from sunday ticket and espn3 uses up a lot of data. I remember watching the Boise State / Virgin Tech game a couple of weeks ago at work, and it went through close to 600 megs for the whole game.

  • Rommy

    Wow, that sucks. Glad they wern’t doing that last month when I was tethering or I’d have been hosed. I worked at TMobile for three years and in the last year before I left (I went back to school to get a law degree) I really saw things go down hill. Increasingly the focus was on loading up the customer with (often unnecessary or overpriced) features and less on providing a good experience and more importantly a good value. It was sad, really. But hey, that’s just corporate America for you, right?

    Oh yeah, for all those paying $30 for data, stop. Call customer service, threaten to cancel, get transferred to retention and demand the $20 data plan. I assure you it exists and its available for any smartphone. Its called “Preferred ___ (insert Android, Blackberry or Smartphone here) data.” I’m currently running two lines, both with Android devices and both with the $20 plan. The lines have only been active for five months, so its not a matter of tenure and I didn’t have any special insider hookups. I just waited a month after activating , and called in and said the magic cancel word. The plan is unlimited, same as the more expensive plan, but subject to the same throttling limits. (Was 10GB, now presumably 5GB)

    Your mileage may vary, but don’t give up if you don’t get it on the first attempt and don’t be afraid to demand a supervisor if you get pushback from the rep. Every customer deserves to get the best deal possible.

    If you’re on one of the old pre Even More/Even More Plus plans make sure to ask for the $10 unlimited family message feature too.

    • John

      shows how much this guy knows, the 9.99 family messaging plan only works on legacy plans, not em em+.

  • TmoLoyal

    1. I have internet at home and on my MTS. I would NEVER try to replace my home internet service by tethering. Not saying everybody does this but the majority of those people who ABUSED that 10GB cap brought this on all of us.

    2. I personally believe that this is a direct result of the the guy in Cali who sued tmobile. (By the way, he had 2 data phones and they BOTH hit the 10GB cap, and TMO was wrong to throttle him?) SMH

    3. If you don’t like it, grab a box of tissue and go cry in the corner and deal with it or pay your cancellation fee and get the hell out. I’m sure your other data options are MUCH better! Verizon, Sprint & ATT charge for OVERAGE after a cap as well. So when your bill jumps up because you like to tether you can go cry a river yet again.

    4. Remember when the iphone came out and it HURT ATT because their network couldn’t handle it? Yeah MAYBE Tmo is trying to plan ahead so that doesn’t happen to them in the future. Especially with the release of all these new data devices with “intensive usage” capabilities….ie MTS HD7 MT4 G2 etc.

    5. This is just my 2 pennies…but I’m sure I’ll be crucified just the same…oh well…my 4 year ride with tmobile has been pretty good so far

  • swampthing81

    Why are we not finding out the identities of these people coming up with this stuff and making their lives really difficult and spiting in their food when they come to our restaurants

  • swampthing81

    If u think that’s fair use then maybe u should be cut off when u use too much electricity or watch too much tv or drive too much on the road cause its all fair use right

  • Ace

    dang this suck :( I use my nexus one tethering option all the time

    • swampthing81

      That suxs about your nexus one its like buying a ferrari and if u drive it more than 500 miles a month the speed limiter will kick in and you won’t be able to go faster than 55 miles per hour who wants that

  • Opamp

    I just check my billing statement term and condition tethering or using as modem is
    prohibited to a computer or any other device. Data is limited to 5 GB per billing cycle then they can throttle you any time. Now the question is this big enough change on their side that you can break the contract without the penalty fee.

  • alex32g2

    where in my account do i go to to check my data ussage?

  • sam

    It was overdue. It doesn’t effect me but still I don’t like the idea in the long run.

  • Konreu

    This already happened to me two weeks ago. On 9/29 I got this text out of the blue:

    “Free T-Mobile msg: Your usage has reached the data threshold for your rate plan this month. Your speed has been reduced for the rest of this billing cycle.”

    • Konreu

      I still get 3G, though, so I am not actually sure what, if anything, changed.

  • m.az

    here is what i think. it is what it is, in the future if enough people complain about the cap and or leave the service to pay for extra usage instead of being capped at five, t-mobile will take notice, then they will change their policy. It will never truly be unlimited because at least for a long enough time it never has. but we will have a tier option, and I think many of us will pay for the higher data plans, thirty bucks for 5 gigs is not horrible, but when our lives are even more inundated with these phones we will need more and then maybe 10 gigs will be forty or forty five. – let the prices rise, they rise in everything else in life don’t they? no one puts a gun to your head and demands you to have a smart phone if you are upset then leave, if you cannot afford it, then don’t. have a phone first device or a nuron. to the rest of you, it’s a choice, and you’ve made it if you want to continue to use data on your smart phones with t-mobile.

  • m.az

    and oh yeah, if data ever became say, 60 for the same thing we have now, people would pay it, and every carrier would follow suit, so be appreciative of the 30.00 plans on em, or the 20.00 plans on EMP. it’s only going UP!

    • Ural

      Tmob is shooting its self on the foot with this move. They should have expanded the cap to gain more customers.

      Its their only advantage, how foolish.

    • MagicMike

      I don’t see how this is a bad thing in the scheme of things. It affects 1% of their customers and at least you still have a true unlimited amount of data. They could have gone the greedy route like AT&T and charge your extra for every KB you use over 2GB. I bet any AT&T customer would jump at the chance to have it T-Mo’s way.

      • if this was the case then they would have already jumped ship, an what good is unlimited data when the speeds are so slow it takes you a full day to download or access something? that’s like going to a restaurant that has free refills but the waitress never comes to your table to refill.

      • ocguy71

        Att users can’t get out of their contracts after realizing that 2gb is nothing. I sense a quicker growth with new Sprint subscriptions once their 4g is expanded.

  • ob18

    Shocking nobody at t-mobile (via customer service) has no knowledge of this (or so they claim) when I’ve spoken with them as early as 30 minutes after this was posted through this morning.

    • Fat-dizzle

      I just don’t understand why would you keep calling customer care to confirm something you just read. that’s why the hold time is crazy high

    • justaphoneuser

      Those bastards… so, they lock me for 2 years, and then make this unilateral change? Someone should sue them. I don’t use 10gb, but that is what I was told i’d get when I signed up. This is bogus!

      • Coop

        Actually you’re not locked in… If they change the terms you can break the agreement…

    • Bill

      Just letting you know that there is no official update at tmobile, so don’t hold tmobile accountable for unconfirmed/unpublished information. While I don’t doubt the legitimacy of this report, its not official yet

      • George

        you are wrong yes it is official we already received the emails from corporate. dont talk about things you know nothing about

      • Bill

        it’s not in streamline, not in breaking news, not in frontline email, so NO it’s not officially announced. maybe for the higher ups, but until it’s announced to frontline to release to customers, it’s not official

  • mailman13877 (HTC EVO 4G)

    LMFAO you SETTLERS should have no complaints since you SETTLE for everything TMO gives you..They finally give you guys the MTHD news and in return dap your data hahaha..smh at TMO..Evooo FTW

    • John

      How’s that 4g that’s slower than my 3g going for you?

    • immadroid

      what the hell are you still doing here?
      did you not get attention as a kid or something?
      really man get a life!

      • Chris

        Mailman is just pissed off cause he is paying more, so he has to come in here to rag about things. Since how he can’t afford to get online with he Evooo as he puts it. He’s a idiot and will always be a idiot. I have to say though I have missed his comments, cause I haven’t had anyone to talk trash about it awhile and it always makes my day to get to take out all my anger on this idiot.

    • LuvMyGreenRobot

      Idiot, its still unlimited. How’s paying $10 more a month for the Evo working for you? We have HSPA+ and we don’t get charged extra for it or whenever people bought the G2. ;)

      • crazythunder

        so what if you watched too many tv programs in one day. and your cable provider said we are going to limit you to switching stations to once per hour? would you call that unlimited television viewing?
        and never,ever,complain about it?

      • I don’t think anyone who says “Ah, a cap, it’s still unlimited” has ever been capped. The people who say “Ah, I’ve never even used so much as half that data” have some sense. They are not trying to justify something that they have never experienced, just asserting that they would never see themselves in that position.

        I deliberately used up 10GB over a single night to see what the actual throttle speed was. I wanted to know for sure what the speeds would be. And once I was capped, I did a speed test and I got about 50-60kbps, which is in line with the 56kbps cap I’ve read that T-mobile puts on. In other words, EDGE IS FASTER THAN THE SPEED CAPS. This is in the NYC area. 56kbps is not enough for Pandora streaming radio (requires 150kbps, EDGE can do this), and not good enough for YouTube unless you like to wait a long time, and even web browsing is (relatively) painful at this speed.

    • Wilma Flintstone

      HAAA!!! I look forward to mailman’s comments. They never fail to make me laugh. Keep em comin mailman.

      • Wilma Flintstone

        also, this news does suck really badly. Even if it’s 1% of it’s customers (which it actually is larger), I’m in that 1%. I can easily get over 5gb/month.

  • tmobile mule

    at OB18: it’s b/c there is no mass automated notification for information like this internally. employees are required to check a bulletin which many do not.

  • Eric

    I just like the fact that t-mobile choose to use the metric of 125,000 yahoo.com page visits :)

  • This is not new… this has always been the case.

    When you hit the 5GB cap it throttles you back to EDGE – better than Verizon or AT&T who just slap you with overages.

    • Kickstar13

      Yes throttling speeds is nothing new, but the data cap will be reduced to 5GB from the previous 10GB/month starting Oct. 16th.

      • ob18

        they still claim they know nothing about this cap and if it will effect any current person paying for unlimited internet. i can’t believe they know nothing. has be considering sending back the G2 when I receive it and look elswhere.

    • After the cap, you are not throttled back to EDGE. If it was true, then it would free up coverage and capacity reducing 3G resources for everyone else. Instead, you are allowed to use 3G creating interference for other customers, but just downloading slower which lets others download faster.

      You’re throttled to speeds slower than EDGE – 56kbps – it would make more sense to switch to EDGE once you reach the cap.

  • extmobilefuturetmobile

    What about the data usage with Tmobile TV ? how many half hour episodes of the Office can you watch to hit the 5GB.

    • Deke218

      Whats T-Mobile TV?

      • Deke218

        Oh, MobiTV. That crap never worked on my HD2. Data connection in NYC is too slow to watch it. I never get over 1MB connection speeds in NYC.

    • ob18

      Watch an episode then once it’s over check your account on their website to get an idea of the amount of data used.

      • George

        no not mobi tv
        the new tmobile tv

        sheesh

    • LuvMyGreenRobot

      T-Mobile TV is coming out with the new myTouch and with the HD7.

  • Trau Morgus

    Went and checked my data usage. I have a 4-line family plan, and none of the lines even hit 1GB, let alone 5.

    I’m cool with this. Even if I start streaming more (and I plan to), this is better than the caps from AT&T/VZW.

  • onthecouchagain

    How does one measure how much data they use on their phone per month? Does it say on the bill?

    • PatrickinChicago
      • sm101

        That helps us how?

    • sirphunkee

      I bet if you actually read the article, or even just take a close look at the picutre, you’ll find your answer

    • Aloha

      It is on the bill.

      I use about 300 megs a month.

  • PatrickinChicago

    Guess no more listening to Pandora on my phone anymore (I’ll use my 5Gb in less than 2 days) …. dang. 5Gb/month is so 2000 — I thought we moved to a broadband economy, guess not.

  • nerd lust

    I have internet at home and always use wifi on my phone. I use pandora, youtube etc over tmobile network when I’m out and about and never come close to 5gigs. The problem is the guy who sued! (Jerk) also people who use their cellphone internet for their home networks. If you tether a laptop and check email no big deal but if you’re hogging bandwidth, it needs to be some control. We don’t want another att iphone issue. My buddies iphone was on edge most of the time back in those days.

  • BrandonG777

    I have a family EvenMorePlus account and no way to track my data usage.

  • jason

    wow, based on some responses above, looks like nobody knows anything… T-Mobile TV (not MobiTV, totally different)… customer care not knowing anything (do they really need to know since all they handle is billing and general TS?) Why does this come as a surprise? Its standard in the industry just like upgrade fees, act fees, etfs, etc etc.

    • ob18

      Hmm boss they are customer care, if this is a concern to their customers they should know or what purpose are they servivng? Not tell people they have no idea about it or can’t help (those are 2 phrases that shouldn’t ever be used in customer service)

      • UDX

        Well, as previously stated, there is no bulletin that states “Lookie lookie, new stuff!” when the reps log in unless it is super important news like outages and closures, etc. Granted if a rep uses the same computer and they have the settings like my site had, anything you’ve already looked at would have a visited link color instead of unvisited which would make it easy to find unread changes.

  • ManSquito

    I think I will come close to the cap every month. I have had my G2 since 10/2 and used my G1 a lot before that. I think and My billing period ends today. I’m currently at 2.5 GB I have been using it quite a bit lately. Thing is I expect if you sign up for the mobile hotspot service(that is sure to come within the next few months) you will get a cap extension of another 5GB Totaling 10Mb. I really don’t see how some people can’t comprehend needing to cap at a certain point. In major metropolitan areas it can get congested. Those who get angry about it simply don’t understand how these networks work. They must not be used to people telling them no. Grow up. Mom and Dad gave you everything you wanted how dare TMo tell you NO.

    • SEFan

      @ManSquito As one of those Dads, I have to disagree. The fact is that “unlimited data” is the internet mode we’ve all grown accustomed to. At some point the cost of traffic is going to be raised for all modes, wired and wireless. The pipes aren’t infinite. Wireless data is the “canary the coal mine”, the one mode where the limits are very real and the carriers are struggling with how to distribute the cost fairly.

      Personally I think the throttling approach is a mistake. I’d rather have a second tier at a higher cost than be slowed down after reaching the cap. But that’s me. I’d expect my business WebRocket to hit 5 gigs virtually every business trip.

      • Foxeh

        For all we know, this could be in preparation for higher, more costly tiers with more relaxed caps, but I don’t see that happening in the short term.

        The principal of cutting everyone’s caps in half after two years is questionable at best. A lot of comments are making it clear that they feel “it doesn’t matter” because it only affects 1% of customers. If the argument is that almost everybody doesn’t use that much anyway, then there is no reason to lower the caps on those that do need it, at least not from a technical standpoint. It’s backwards logic.

        But now with new phones that can actually keep up with their users, people will be more inclined to use data and those upgrading from older phones are going to find that their data usage will skyrocket from simply having a better device. It’s perfectly reasonable for T-Mobile to expect the average data usage to rise dramatically; I would consider that a legitimate reason for lowering the peak usage.

      • DatNizzle

        Slow down on the porn when on business trips. That should help.
        Besides it does not cut you off or charge you more, which is the alternative. You can still watch your porn, you’ll just have to wait for the vids to load.

      • SEFan

        @DatNizzle: HAHAHAHAHA!!! The problem isn’t porn, it’s large documents that get sent back and forth during development or troubleshooting. I’d actually prefer they just let me (my company) pay more for a higher cap or an extra so many gigs transferred.

        By the way I’m getting 2.5mbps down and 0.5 mbps up on the WebRocket, that’s with no bars showing. This building is like a fallout shelter! Looking forward to trying it out in the open; I’m seeing the H+ at least part of the time.

      • JM77

        Agreed Foxeh.
        I think Tmo is about to introduce tethering and they don’t want people to start using their bandwidth with reckless abandon. While this affects less than 1% of customers now, it will affect more people as options of HSPA+ speeds and tethering are introduced in the new batch of superphones.

        This is Tmo being proactive instead of reactive. AT&T upset customers when they adjusted caps after usage skyrocketed with the iphone. Tmo doesn’t want customers to get used to using massive amounts of data and then move the caps down.

  • ManSquito

    BTW PATRICKINCHI Listening to Pandora is not going to use up 5Gb in 2 days. I have been streaming Flash video every night for 2 weeks and only used a little over 1 GB.

    • nokiabrock

      I was thinking the same thing. I stream audio about 5 hours every weekday. And I am lucky to reach 3gb a month

    • Testament

      I stream Video/Audio form my Server, play video podcast,(cnet/twit.tv)and download software when needed to fix work related issues. I’d lucky if I can get under 3gbs a month.

  • George

    its still overall better than ATT does to their customers, i meant come on, how much data can we actually use per month (unless you tethered the thing and use it as a home internet)….i rather have slower internet for FREE than getting overcharged even by going over 1KB (while the cap is at 2GB…wtf)

    this proves that tmobile are more kind and generous than other providers…altho they go from 10GB to 5GB, to me it’s all the same.. it’s just it gets slower once u go over 5GB….

  • justin

    Everyone is so worried about a 5gb data cap, but there is no reason to get all worked up about it. To add a little nerd to the pot, I’m perfectly comfortable using my phone as a modem to play world of warcraft. Even with that said, I still use my phone for streaming pandora, navigating through Google maps, and browsing my favorite web sites. And at the end of the day I still have more data than I would ever use any given billing cycle. Although I do agree in principle reducing the cap is wrong, T-Mobile still is not going to charge you more for faster speeds like Sprint (extra $10/moth), cap you to 2 gigabytes per month like AT&T, then charge you an extra $10 per gigabyte over that, or charge massive overage fees if you go over the 5 gigabyte cap with Verizon. Even with the new data cap I believe that T-Mobile still gives you the best overall data experience, at the best value available.

    • ItsMichaelNotMike

      Again, you can’t use YOUR experience as an example of how others use their data plans nor as a benchmark for reasonable, acceptable, or average use.

      And I predict that by this time next year ALL carriers will have gone to tiered data plan pricing. The money is just too good to pass up.

      And grandfathered plans will be yanked too. (Contrary to popular belief, T-Mobile has the absolute right to change plans, to any terms it wants, going forward. Our rights, on getting notice that T-Mobile is yanking our grandfathered plans, is to simply cancel the account or take what T-Mobile dishes out.)

      Anyone who thinks that T-Mobile will continue with its 5GB data plans, you have your head in the clouds.

      Have you noticed how when there’s an airline price war each matches the other whenever a move is made? Well the same thing happens with the carriers. (Notice how all the carriers have BOGO promotions, for example.) All it took was AT&T to make the first move. Now Verizon’s CEO said they will be going to tiered data.

      Do you really think T-Mobile is looking at this as an opportunity to remain the value leader, while watching competitors make billions in data plan and overage charges?

      T-Mobile is drooling at the thought of instituting tiered data plan pricing. But don’t worry, it will be gentle. It will move you toward all this in small steps, every three months or so, so you don’t gripe too much.

      Mandatory data plans with smartphone purchases, in June 2010, was small step #1;

      Increased data plan pricing for new customers was step #2;

      Advertising bandwidth sucking services was step #3;

      Decreasing the data plan limits from 10GB to 5GB is step #4;

      Offering “wonderful and generous” tiered data plan pricing to new customers will be step #5;

      No longer offering “unlimited, really limited” plans will be step #6; and

      Requiring “old-timers” to pick a tiered data plan will be step #7.

      We shall see, eh?

      • UDX

        @ItsMichaelNotMike: I honestly don’t see your step #7 happening as I have yet to see anyone ever be told they had to switch off of a grandfathered plan just because of changes. Sure T-Mobile has forced people to switch off of those plans for upgrades but even when they came out with required data plans they gave the customers with grandfathered rates to keep those rates and change them to required versions. It is just not how T-Mobile has done business in the past and present.

      • bryan

        @ItsMichaelnotMike You are correct. And the carriers are colluding in what should be considered an illegal way. Might as well have a single carrier monopoly. If everyone lets the cell carriers get away with this, don’t cry when cable, and I mean cable tv, not internet, kicks something like this in as well.

  • joel

    Someone please answe this:
    Where on my account for tmobile can i check the data usage?
    How much data is consumed by listening to pandora? (i have been listening to pandora a lot lately since my itouch is broken)
    If i listen to pandora on my wifi does that count as the 5gb data cap?

    • Justin

      @joel
      you can check your data usage at my.t-mobile.com under the data tab in the monitor use section. It will also list the time frames and data usage during those times so you can estimate how much data has been used through Pandora. Also, using WiFi does not use your 5GB.

  • Miguel

    In the YouTube app settings I have it set to use High Quality video always, because the normal quality looks horrendous and small. With the settings this way, I use around 3gbs a month, even if I only use it a few days in the month.

  • Beer BellyBilly

    Account Usage: log into mytmobile.com and select Monitor Account Usage, and seelect the data tab. Go to the last page of the usage listings, and read the data total in Megabytes at the bottom. On my phone I use only around 200 meg a month.

    Pandora: Most audio streams run at anywhere from 64Kbs-128Kbs. I stream FoxNewstalk @ 74Kbs 3 hours a night (sometimes over 3G but mostly over wi-fi) so for example, over 3G at 3 hours a night, 5 days a week, that workd out to about 500 Meg a week, or about 2.5 Gig a month. Higher bitrates as in video streams, would be proportionately more, as those run about 256Kbs or more.

    Pandora over WiFi: Do it as often as you can. It does NOT count toward your 3G data caps.

  • swampthing81

    They arnt waiting till the 16th I just got my message I’m pretty pissed but they won’t do anything for me which is not like tmobile at all but I will keep u posted tonight when I go to work and tell u what the speedtedt.net twlls me my download speeds are I still think this is crap cause I used more than 5gb last month and nothing happened.

    • ob18

      I haven’t received anything to this point. I would still hope if you already have unlimited internet they would “grandfather” that in and not cap you and only do that to new contracts or those adding the internet after this is in effect.

  • mwl1119

    I tried tethering my phone once and hit that 10GB cap and it rendered my phone useless so I stopped using it and never tethered again. My download speeds went from 6mb/s to around 70kb/s. If T-mobile does this I may go back to a messaging phone or switch to sprint.

    • ob18

      So you’d switch to a company that does hit you with roaming ?

    • ItsMichaelNotMike

      There was a discussion in here about the class action against T-Mobile, one of the allegations being that when throttling such rendered the phone useless.

      I remember that some morons in here argued that the phone data plan is still unlimited because one still has a net connection.

      But your experience is the more accurate. Throttling converts the smartphone into a dumb one.

      And what you say is accurate. If the carriers are not careful people will simply stop using smartphones for all the services carriers tell us to use. Word will get out that it’s too expensive and it’s unfair when carriers hit us with overage charges when one exceeds plan data limits.

      People will go back to using feature phones and use data to only check e-mail.

  • theitguy

    I’ll take a 5Gb cap over the AT&T or Verizon solutions.

    Anyone whom think Sprint wont cap or go to the AT&T/Verizon method is delusional.

  • JB6464

    So if i tethered 4 hours everyday during the 30 day billing cycle just surfing the web,checking email,and doing online banking,would i go over the 5gb limit ?

    • ob18

      Only way you’ll know for sure is to do it and see if you do or don’t.

    • deliteguy

      Depends what”just surfing the web”means. 4 hours is a lot but just don’t carried away on youtube or connect to game consoles or download movies. when you get throttled on the vibrant it isn’t that bad. Its usually 3g until I do anything that cosumes more than an email page of data:(

      • JB6464

        “surfing the web” as in being here reading Tmo news or other websites mainly reading and joining in on discussions.

  • mwl1119

    @ob18 I had sprint before and will tell you in my city they have much better coverage than T-mobile and with their $70 everything plan its about what I pay now. I pay $210 for 3 lines with android phones with myfavs 700 right now.

    • ob18

      I condsidered sprint however I asked about a location I visit a family member in every year and i was told because they lacked coverage in that area if I went with Sprint I’d get hit with roaming my entire stay. At some point all companies will adopt this capping so it’s something you’ll probably find yourself in again soon should you switch.

      They have us all by “the balls” and they know it and know we are pretty much screwed one way or the other.

  • T-Mobile is becoming the worst… their handsets are garbage, their service is terrible and now this… comparing it to yahoo page views? or you could say watching 50 youtube videos a month in HQ will screw you, it almost makes it pointless to have a smartphone. I run a website from my phone when I’m not near a computer and this is painstakingly slow as it is cuz once again t-mobiles service is trash. I also download full music albums when I’m on the go cuz… I review music… after 7 years I think it’s about time I hit the dusty trail.

    • alteran

      how ignorant you are…

  • Chimphappyhour

    I looked and I’m using between 2-3GB and I don’t do anything like streaming or tethering. I don’t really use the browser that much. I do use Google Voice for texting though. So, I would be worried about that 5GB data cap. Seems it doesn’t take much to start creeping up there.

  • DUHH!!!

    EVERYONE on this website is dumb!!!!! You guys dont know that connected through Wi-Fi will NOT affect the amount of data usage through T-Mobile. Unless you LIVE on the street, i suggest you connect to Wi-Fi all the time (if you are ridicoulosly obsessed with being on the internet all the time) so that you dont use those 5GB :)

    • JB6464

      DUHH ! Wifi is not always available. What are you going to do if you don’t have free wifi places to go to as well?
      Get a grip.

  • chaz

    Will this affect those that already have a contract with Tmobile? Cause when I signed up, it was unlimited data.

  • danska

    The unlimited GB at full speed has come to an end. While its still edge speeds once they throttle you, i would imagine the throttling is done at the network. You will have edge speeds through the 3g network if you have 3g available. its not going to be the horrible edge data network where it takes forever to load a page. Web pages should go just as fast on a phone, and slightly slower on a computer. 200kbps via 3g is a LOT better than 200kbps on the edge network. (Latency, etc.)

  • SwyperAlwaysSwyping

    Just checked my usage and im at 548mb as of this morning one week into my new cycle. 1024mb =1gb so I might be just under or slightly over 5gb by the end of the month. Ill deal.

  • Ric

    Its hilarious to me that no one is looking at this for the big picture. This is how they finally permanently kill any wireless net neutrality as a precursor to killing wired net neutrality. This isnt so much about money to be made now its about long term greed and how best to screw consumers out of every dollar possible. Welcome to the U.S of Capitalism!

    • J-Riz

      You really should research “net neutrality” and capitalism before you comment on them. If capitalism didn’t exist, you wouldn’t even have a t-mobile USA to complain about. I won’t even begin to discuss, what appears to be, your big picture misunderstanding of net neutrality.

  • john

    Everyone that is complaining is to stupid to understand a simple fact. Tmobile never sold internet packages on smart phones so you can tether it or use it as your onlye means of internet. 5gb of data for the normal none hacking user is plenty of data. Stop watching so much YouTube and do something productive

  • chaz

    …but i love youtube and hulu. haha just checked my last billing cycle and i was 4.5gb of data use. i don’t think i’ll ever go beyond 5gb. also, just realized that i could use more wifi connectivity before browsing off tmobile’s network. so i should be fine, as long as i don’t find more things to look up on the internet with my phone.

  • nokiabrock

    Don’t know if its true, but I read somewhere once you hit the 5gb they would ONLY throttle you back if the network is busy in your area. If hardly anyone is using data you would still get full speed. Can anybody confirm this?

  • wunako

    its rly not a big issue, i kno for a fact i dont go thru 5gb of data a month so i can care less. im sure most ppl dont tho so it rly isnt bad. Its still better than the ATT plan

  • Classy move, T-mobile. I switched from AT&T and gave up my 5GB unlimited (no throttle, no overage) to T-mobile, and now I get an even worse deal – 5GB with throttle.

    The throttle may depend on the market, but here, it’s 56kbps (I measured it by going over the cap and then testing). That means a phone line, or EDGE is faster than 3G. And considering the facts below, it makes more sense to change the QoS for over-a-certain-amount users than to cap them to silly speeds. It’s just a smidgen better than being permanently disconnected.

    I’d like to say that while T-mobile’s move will ensure others don’t get reduced download rates, it will not improve the general quality of the network. A phone, whether it’s using 56kbps or 5000kbps will create the same interference for customers which reduces coverage and capacity for everyone.

  • alex32g2

    how can i check the data i use?
    i go on mytmobile account..click monitor use and its not there…
    i get minutes, messages, and downloads.
    please someone help me out.
    can someone give me a detailed description of how to find this?
    i own a g2 btw

    • crazythunder

      click on your line if you have more than one.

  • Fish

    I listen to pandora at work every day, and visit a bunch of websites daily. I used 2.6 GB last billing cycle.

    i just want to know if i happen to reach the cap will pandora still come in good?

    • I’m sorry, but you won’t be able to use Pandora. Look at the minimum bandwidth requirements: 150kbps – http://blog.pandora.com/faq/contents/481.html. The cap is 56kbps – you’d have to switch to EDGE to get Pandora streaming radio.

      • Dale Murphy

        i’ve had my data throttled, pandora works fine.

      • Thanks for sharing your experience, but it’s worded in such a way that a cause and effect relationship isn’t established although it’s slyly implied. It doesn’t even assert that you used Pandora on 3G when you were throttled. You using Pandora on wifi or edge does not make your statement any less true. You could have listened to Pandora using your cable modem connection while your phone was throttled. Or that Pandora works fine whether or not you’re throttled – and why wouldn’t it, their servers don’t run on your phone.

        To entertain thoughts as if you are not being deceptive, the throttle speeds could differ by area – this is NYC and thereabouts. I got throttled once, and at the time it was in place, I did a speed test on 3G with good reception and the throughput was about 50-60kbps, which is definitely not enough to listen to Pandora without skips. At no time had I gotten such low speeds on 3G. Speed tests were faster on EDGE – about 150-175kbps.

  • 313dash

    Sounds like I’m jumping ship. Screw T-Mobile I can’t believe this junk!

    • pantlesspenguin

      LMAO, jumping ship to where, exactly? T-Mo still offers the best deals regarding data usage.

  • BackAlley

    Well I was looking for a good phone that offers WiFi tethering other than the HD2 with the right software or a Nexus One. With these restrictions then I won’t even bother tethering anymore. I’ll just keep paying $25 a month for the Clear iSpot (unrestricted) router that’s truly unlimited and faster that T-Mobile’s 3G on the myTouch Slide. Coverage is still an issue for now, but will improve over time I’m sure.

  • 370HSSV

    I really wishe people would think a little…. they let you sign an agreement for unlimited usage… they never say at unlimited speeds…. its still unlimited, just slow unlimited… that’s very much so leagal and does not break contract…. everyone needs to look at the whole picture, not just the small bubble they live in…

    • some internet dude

      Save you’re double talk “its still unlimited, just slow unlimited”. If they say its unlimited it should be unlimited. I hope they lose Subs because of this.

      Its like saying unlimited pool usage, but after your 5th swim you get a one gallon bucket to dip your foot in. Ridiculous.

  • Sulu600

    Ha, there are not enough minutes in the billing period for me to reach 5GB at GPRS speeds here in Kentucky…..

  • currator

    ill say it again is this cap for hspa+ and after 5 gigs go down to 3g its only right this way. like before after 10 gb on 3g you go back to edge. i means fair is fair if not everybody get rid of smartphones and watch they change back to unlim. well theres always metro they have some new android phones coming out and they are rolling out 4g so 40 a month for everything they will be getting more cust

  • jonathan

    I love how people are saying to use wifi “all the time” but let’s just go ahead and use Bluetooth all the time too since it’s hands-free, right? Yeah, that’s so much easier…

  • Myg1

    Just deal with it…no one will give up their smart phones..it’s impossible!! For me I browsed a lot on my phone,, when I’m at home or friends house,i just turned on wifi, it doesn’t take long…what are you guys doing ? On the streets 20hrs a day to play on your phones?lol learn how to conserve n let others enjoy it too…kind of like everyones on wifi at the same time,itll slow down every ones speed…the same with networks..learn how to share n don’t tether all the times to hook up like ten video systems or torrent the crap out of your phone n thenjust cry when your get throttled!!!! Everyone just mad at the moment, you won’t die…try going to other carriers n get charged if you go over!! I’m done!!

  • swampthing81

    Today they throttled my internet I was getting 1.18Mb/s down and 0.25Mb/s up and now I get 0.09Mb/s down and 0.06Mb/s up and I’m thinking about leaving tmobile this was also the first time I ever had them not want to help me when I called it seemed like they didn’t care about me. That’s not like tmobile I hope this doesn’t continue or I will leave

  • swampthing81

    So I can use my unlimited internet till it hits its limit then I will be limited makes a lot of sense.

  • weirdguyontv

    whats the big deal? the best phones have wi-fi anyway and EVERYWHERE is connected with wifi these days. using network for data is dumb anyway. only in the rare instance that wifi is not around is it acceptable to use the network for data. And if u dont have a wifi phone, get with the times. quit whining like AT&T babies

    • swampthing81

      Glad u have wifi but all the wifi in my area is secured and I don’t have the passwords so network is the only way to go cause people are too scared someone might use their wifi oh no.

    • bryan

      Wait until the isps start limiting data because of all the smartphone traffic eating up their bandwidth. How would you feel about 5gb limit on your cable internet, then a throttle down to old phone modem speeds?

  • weirdguyontv

    and comparing bluetooth to wifi is like apples to oranges. two totally different things there, jonathan. Your comment doesnt even make sense. Attention special ed children: STOP posting special things in the forums. thanks

    • jonathan

      You obviously missed the point. It is being said that using wifi is “better” than using network data and thus my comparison was that using Bluetooth and going hands-free is “better” than having to hold your phone up to your ear, right? Maybe some people don’t want to have to enable/disable extra settings to enjoy their phone. Maybe people don’t want drain their battery by said settings. Maybe you should learn a little reading comprehension, eh?

  • weirdguyontv

    313dash: goodbye. good riddance. dont join the army, you will prob cry yourself to sleep every night

  • Shad

    Does anyone know how to check how much you’ve used?

  • Juan

    What about the customers that are paying unlimited web so the price will get cut in half also ???!!!!

    • Mac

      It’s still unlimited, it’s just slower… it sucks, but it isn’t capped.

  • miketmo

    Hey Shad, just double click on the t-mobile web connect icon at the bottom right hand corner of your screen, then click tools, then click usage meter

  • currator

    ok you guys are gonna start talking trash but i went by my corp tmo store today and the big boss of that store was there and she said this is in reference to web data sticks so either shes right or tmonews is right after reading that pic on top it does not say anything about phones it says device web connect sticks. maybe. we will see

  • miketmo

    well that policy isnt bad considering no other carrier offers no overage on their data plans. and currator, tmonews is talking about webconnect data usage not cell phone data usage, you have unlimited data on your cell phone no matter what , unless your on a new prepaid plan.

  • djkenster

    slower internet the browser sucks already it takes me more than 2 minutes to receive a page from my bank you have to be kidding

  • currator

    @miketmo

    thanks cuz after reading all the comments everybody thought they were talking about your cell phone data. cool cuz she said there is more things to come for tmo and there are more areas getting hspa+ they just have not mentioned them yet and might not to next year. also it looks like tmo is going to call there hspa+ network 4g from what i understand. also there are other things to come besides tmo tv.

  • miketmo

    yea man its cool T-mobiles HSPA+ is the same thing as 4G if you look it up tmo’s network is actually bigger then att, verizon or sprint’s 4g COMBINED so especially when Tmo comes out with their HSPA+ netbook youll see how fast it is

  • ipoo’d

    still better than att 2gb limit

  • sac

    they should cut it down to 2gb; people who tether ruin the network for people who want to use the network for what it was designed for

    • sydro26

      If they don’t want tethering then why do they leave it as an option on the phones?

    • Antmeans

      the network was designed for data. period. the sales person used tethering capabilities to sell me this phone.

  • Tmo csr

    To clarify i work for tmobile THIS LIMIT APPLIES TO CELL PHONE DATA. websticks had a maximum cap at 5gb with the higher plan, cell phone data was previously capped at 10gb and this is being reduced to 5gb now.

  • Spokker

    I enjoy tethering my Wii to my phone and streaming Netflix.

    • Androidless

      You are kidding, right?

      • Spokker

        No, I do it when the cable Internet goes out. It works great.

      • mikeyo

        @Spokker you are the very reason this is happening to us. your abuse is what causes the carriers to do this. its a goddamn cell phone dude

      • Spokker

        What abuse? I bought the phone. I signed up for T-Mobile. My phone has a mobile hot spot option. I’m using it.

        If they wanted to discontinue this practice they could. My goal is to stream video over 3G, primarily on my commute on the train. I catch up on Jimmy Kimmel Live and watch music videos and other stuff for just under an hour each morning and evening on the train. If that’s not possible, T-Mobile can stop offering “4G speeds” and/or jack up their rates. Since I am not on a contract, I would probably cancel my plan and read a book instead.

        It’s all good to me. T-Mobile can do whatever it feels is best for its company. Right now it feels it is best to allow me to use a mobile hot spot on their network.

      • Tmo csr

        Permissible and Prohibited Uses: Your Data Plan is intended for Web browsing, messaging, and similar activities on your Device and not on any other equipment. Unless explicitly permitted by your Data Plan, other uses, including for example, using your Device as a modem or tethering your Device to a personal computer or other hardware, are not permitted. Other examples of prohibited uses can be found in Section 17

        this is clause #10 of your tmobile contract

  • GrammarNazi

    I can’t find any information regarding Verizon utilizing a data cap. As far as I can tell, their unlimited data plan always has 3G speeds, regardless of your usage. Would like to see a reference if I’m wrong.

  • Spokker

    I sense some hypocrisy in these latest developments.

    T-Mobile and other carriers are enticing customers with faster speeds, streaming video and other high-bandwidth applications. Yet at the same time, they want to impose caps and throttle the users of those high-bandwidth applications. You can’t have your cake and eat it too. They keep pushing and pushing smartphones and then whine, cry and complain when their users actually use their brand new phones. Do these executives have control over their own companies? Perhaps these companies should slow down on plans to push Android and iPhone if their networks are net ready for them.

  • kold3d

    And another thing… GET RID OF AD-MOB AND OTHER MOBILE AD PLATFORMS IF THEY WANT TO ADVERTISE! that takes up data as well!

    • Spokker

      How about getting rid of language like “unlimited” in their plans? How about charging per MB from day one? The price mechanism, you know, numbers with a dollar sign in front of them, is still the best way to allocate scarce resources. The executives at T-Mobile understand economics right? They should price their data plans accordingly. If they didn’t offer unlimited plans in the first place, there would be no need for caps. There would be no tragedy of the commons. People would use what they could afford. If tethering cost $100 per month, few people would do it. If they were willing to pay, then great!

      In the meantime, I’m going to tether and stream video whenever I feel like it on my $25 “unlimited” plan.

      • JB6464

        +1 ^
        Bought my HD2 new without contract when it came out and the Corporate Store Manager told me i could tether with the WM phone and i’m going to keep tethering.
        That was the reason i bought it and T-Mobile CS even walked me through it when i called them and they said i could also.
        I do it all on the Web2Go $9.99/month plan and with 3G+ speeds as well. Why anyone would pay the $30.00/month forced data plan rate is crazy. Web2Go is the same data and is 1/3 of the price.

      • Kevin

        Exactly, if they sell me unlimited, thats the way I want it.

    • Tmo csr

      10. * Data Plans and Other Features. You will be charged for data usage on a pay per use basis unless you are required to maintain a data plan (“Data Plan”) as part of your Service, or as otherwise provided by your Rate Plan or prepaid data pass. Permissible and Prohibited Uses: Your Data Plan is intended for Web browsing, messaging, and similar activities on your Device and not on any other equipment. Unless explicitly permitted by your Data Plan, other uses, including for example, using your Device as a modem or tethering your Device to a personal computer or other hardware, are not permitted. Other examples of prohibited uses can be found in Section 17. Protective Measures: To provide a good experience for the majority of our customers and minimize capacity issues and degradation in network performance, we may take measures including temporarily reducing data throughput for a subset of customers who use a disproportionate amount of bandwidth. If your total usage exceeds 5GB (amount is subject to change without notice; please check T-Mobile’s T&Cs on http://www.T-Mobile.com for updates) during a billing cycle, we may reduce your data speed for the remainder of that billing cycle. If you use your Data Plan in a manner that could interfere with other customers’ service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data session, or switch you to a more appropriate Data Plan.

      read your contract dip stick

  • I can understand the need to set new limitations, however existing T-Mobile users should be “grand-fathered” in on the 10GB cap (the old cap). Any new users AFTER the 16th should be put on the new data cap of 5GB (AKA customer loyalty). This is how most of the bigger 3 carries are doing it. AT&T mobility customers got to keep their unlimited data plans. Any new subscribers had to get the similar plan for $25.00 of only 2GB’s. I was told by T-Mobile that when they do throttle you down (after the 5 GB is reached), it would be to about 100KB or in simple terms Edge speeds. I am still on the fence on this topic.

    • AndroidLUV

      From my understanding customers with the older plans will be grandfathered at 10GB and this will be for new users or existing customers that change/add a data plan. This is all in preparation for the new Tether data service that will be offered for smart phones.

      • JB6464

        Nope , everyone is now capped at 5GB data .
        I am on a grandfathered “Unlimited Loyalty Plan” since i’ve been with T-Mobile for over 7+ years.

      • Ryan

        Since this is a change to your contract, can’t you now break the contract without paying ETF? Just got throttled and haven’t even really done anything to use a lot of data, except watch a couple episodes of TWiT.

        Is that 1% all of their subscribers? because they don’t have real data intensive apps on the sidekick and blackberry, and even the WinMo. Just about every app/game uses data on android. Hell, a game i bought had to download 200+MB of data before I could even play it.

  • ss

    this sux. 4 days past the beginning of the “cap”, and i already got my “pleasant” SMS. now I gotta wait til the 8th of next month to be at full speeds again…this is the only thing that I’m against T-Mobile with…if I pay unlimited, then the same speed should be unlimited per terms of contract…if it is not going to truly be unlimited, don’t advertise it as so because THAT IS FALSE ADVERTISING…

  • Was this language in the contract that we signed for two years? I don’t know how they can just change their terms on the fly. By this, I say they have voided their contract and we shouldn’t be forced to stay with them. And if we still have to, I don’t see any reason their shouldn’t be a class act lawsuit filed. Is there any lawyers here that could answer this?

    • Tmo csr

      17. Protective Measures: To provide a good experience for the majority of our customers and minimize capacity issues and degradation in network performance, we may take measures including temporarily reducing data throughput for a subset of customers who use a disproportionate amount of bandwidth. If your total usage exceeds 5GB (amount is subject to change without notice; please check T-Mobile’s T&Cs on http://www.T-Mobile.com for updates) during a billing cycle, we may reduce your data speed for the remainder of that billing cycle. If you use your Data Plan in a manner that could interfere with other customers’ service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data session, or switch you to a more appropriate Data Plan.

      this is clause #10 for all tmobile contracts

    • Myspromos

      I believe this to be false advertising under California’s Unfair Competition Laws. Please see my comment above.

  • chicago081

    I won’t notice. I have never been able to do two sh@ts worth of anything since I got this shi@#y HD2.

  • Tmo csr

    Clause #10 for tmo contracts is:

    10. * Data Plans and Other Features. You will be charged for data usage on a pay per use basis unless you are required to maintain a data plan (“Data Plan”) as part of your Service, or as otherwise provided by your Rate Plan or prepaid data pass. Permissible and Prohibited Uses: Your Data Plan is intended for Web browsing, messaging, and similar activities on your Device and not on any other equipment. Unless explicitly permitted by your Data Plan, other uses, including for example, using your Device as a modem or tethering your Device to a personal computer or other hardware, are not permitted. Other examples of prohibited uses can be found in Section 17. Protective Measures: To provide a good experience for the majority of our customers and minimize capacity issues and degradation in network performance, we may take measures including temporarily reducing data throughput for a subset of customers who use a disproportionate amount of bandwidth. If your total usage exceeds 5GB (amount is subject to change without notice; please check T-Mobile’s T&Cs on http://www.T-Mobile.com for updates) during a billing cycle, we may reduce your data speed for the remainder of that billing cycle. If you use your Data Plan in a manner that could interfere with other customers’ service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data session, or switch you to a more appropriate Data Plan.

    • Cesar_juanv

      It says “… Your Data Plan is intended for Web browsing, messaging, and similar activities on your Device and not on any other equipment. Unless explicitly permitted by your Data Plan…”. Well, how do I know what is “explicitly permitted” by my data plan? where do I find that information?

  • buckwheat

    Two months ago, the manager of the Tmobile store walked me through a very cool demo for a + datacard. He reassured me it was totally unlimited – no questions asked. I had him write “Unlimited” on the contract.

    This is classic greedy management of the ME generation – and their lawyers. Rest assured, if you drop the service TMobile will have your name submitted to all 3 credit reporting agencies within 48 hours as a delinquent/late payer, and breaker of contracts. You’ll play pure hell getting it removed, lawyers or not. Tmobile knows 99% of us will never bring anything to suit, we’ll just complain about it. And they can live with that – there was a line out the door at the store for datacards – ignorant bastards like me. A few $mil to lobby that judge, and this whole thing will just “move on”.

    Yea, we’ve been had on this one.

  • caputo

    @Tmo csr – thanks for the info. I was considering t-mobile until I ran into this page, the info it contains and especially you comments. I think I am going to hold off, now, do some more research, but I think Sprint is going to get my business. Even the new t-mo phone about to come out does not compete with the EVO … t-mo wants to limit data for their customers, I think consumers need to stand up and limit t-mo revenue by going elsewhere! A fair alternative to reducing data would be to improve network capacity … what a novel idea :)

    • Lawrence P

      I was with Tmobile for past 12 years continuously… and sucked into the “Unlimited 4G” campaign.. So last week I purchased the Samsung Galaxy 4G upgrading my devies at a cost of $500 (2 devices). The sales person never mentioned about the 5G cap, even when I was inquiring the Tethering or AP features… With in 1 week I got this message from Tmobile with 5G alert. What a bummer…
      Called customer service and they can’t do anything about it.. Pretty disapointed with this FALSE Advertisement. (Screw the fine print)…Anyway I decided to return the devices, (No use of the device if there is a limit and in this age of streaming world).. and say Good Bye to Tmobile after 12 years. – Lawrence P

  • Ashyey

    OMG… do you know how long it takes to load a goddamn video now… this is really crappy… I have to wait like 10 min to load a 9 minute video that used to only take like 30 sec to load…

  • Antmeans

    one thing is for sure, tmo has the best deals ,financially speaking, so you can leave and get really screwed by att verizon or sprint.

  • Adfsa

    i go through 5 gb in a matter of days looking a porn and watching shows so unfair

  • Jayfl23

    This is rediculous. I have a Samsung Vibrant which as all of you may know, doesn’t need a Tethering program because Samsung Kies is a built in app that allows you to tether. So hey I’m Tmobile

    Tmobile: May i interest you in a phone that is capable of HSPA+ speeds
    Me: Hell yeah!!
    Tmobile: Wanna be able to use Google Apps like voice that let you talk to people for free
    Me: Hell yeah!!
    Tmobile: Want a phone that has a crystal clear Super AMOLED screen and a 1Ghz processor capable of screaming fast internet surfing, built in apps like MobiTV that let you watch any TV show you want antyime?
    Me: Hell yeah!
    Tmobile: Wanna buy one and get one free for you and your wife?
    Me: Hell yeah!
    Tmobile: Sign here

    Me:Hey Tmobile why did you restrict my data useage? and why cant i use the HSPA+ network like you promised? Why cant I have Android 2.2 with froyo without rooting my phone like you promised?
    Tmobile: because we hate you

  • Jayfl23

    This is rediculous. I have a Samsung Vibrant which as all of you may know, doesn’t need a Tethering program because Samsung Kies is a built in app that allows you to tether. So hey I’m Tmobile

    Tmobile: May i interest you in a phone that is capable of HSPA+ speeds
    Me: Hell yeah!!
    Tmobile: Wanna be able to use Google Apps like voice that let you talk to people for free
    Me: Hell yeah!!
    Tmobile: Want a phone that has a crystal clear Super AMOLED screen and a 1Ghz processor capable of screaming fast internet surfing, built in apps like MobiTV that let you watch any TV show you want antyime?
    Me: Hell yeah!
    Tmobile: Wanna buy one and get one free for you and your wife?
    Me: Hell yeah!
    Tmobile: Sign here

    Me:Hey Tmobile why did you restrict my data useage? and why cant i use the HSPA+ network like you promised? Why cant I have Android 2.2 with froyo without rooting my phone like you promised?
    Tmobile: because we hate you

    • Sgossett9

      That made me laugh!

    • Dopehousex3

      That sounds like me when I got my galaxy s lol

    • Dopehousex3

      That sounds like me when I got my galaxy s lol

  • Gipson44

    T-mobile slowed my speeds down to 60 kilobytes witch is wayy to low…IM PISSED

  • Victor

    Ok I’ve been throttled for 5 days. And I want to know if tethering wifi from my mytouch 4G causes me to pass 5GB? Because that’s what I do pretty much daily. And if watching videos on youtube causes to pass 5GB because I’m on it a lot please respond politely.thank you

    • megster

      yes. it is. i run out halfway through my billing cycle. my husband also uses his cell to play xbox 360 online and tethering does use his gb. Sorry dude. I hate it like you do. call and complain the you had no idea and they may credit your bill a bit.

    • megster

      yes. it is. i run out halfway through my billing cycle. my husband also uses his cell to play xbox 360 online and tethering does use his gb. Sorry dude. I hate it like you do. call and complain the you had no idea and they may credit your bill a bit.

  • Juanjuana

    I reached it this month after a month of extreme usage… reached on last day of cycle. Nothing to worry about.

  • G2

    All I know is I have gone way past 5gigs n got the message that I’m gona be throtled down but have not noticed a diference. Maybe if you are using the g2 or thee my touch 4g u don’t get throtled down caus ur on the hspa 4g network n there aren’t enought subscribers wit 4g yet

    • ncblkgy

      same here. I got the msg the first time 3 days ago my cycle doesnt end for another week and a half and I still get consistant dl speeds of 7mbs on the G2.

  • crankie

    just got the message today on the 7th, if my cyle starts on the 5th? how is this possible?

  • Alkhir_72

    is it possible if i used video call 72h i can finish 5GB

  • Tilik13

    this is a clear breach of contract for the subscribers with the unlimited data plan. You open a hotdog stan, sell a ticket for monthly unlimited hotdogs. After a few days, you say: You are eating too much – yopu can only get on hotdog a day.

    • Ncblkgy

      your such a douche. what kind of example is that!

  • Myspromos

    Isn’t this false advertising under California Business and Professions Code §§ 17200 and 17500, California’s Unfair Competition Laws? I just received the message today and I have had an unlimited data plan, so I thought, for years. It is true that we’re not being charged for data over 5GB, but T-Mobile is directly misleading us into believing that we will receive unlimited data on “America’s largest 4G network.”

    Pursuant to §17500, “it is unlawful for any…corporation…with intent directly or indirectly…to induce the public to enter into any obligation relating to…any statement concerning…those services…which is untrue or misleading, and which is known…to be untrue or misleading…for any…corporation to…or cause to be so made…any such statement as part of a plan or scheme with the intent not to sell…those services…so advertised… Any violation of the provisions of this section is a misdemeanor punishable by imprisonment in the county jail not exceeding six months, or by a fine not exceeding two thousand five hundred dollars ($2,500), or by both that imprisonment and fine.”

    I believe T-Mobile is conducting false advertisement under California’s Unfair Competition Laws regarding their Unlimited Data plans. If anybody else would like to do something about this, e-mail me at myspromos@gmail.com. Power in numbers. This is unfair and illegal.

  • Myspromos

    Isn’t this false advertising under California Business and Professions Code §§ 17200 and 17500, California’s Unfair Competition Laws? I just received the message today and I have had an unlimited data plan, so I thought, for years. It is true that we’re not being charged for data over 5GB, but T-Mobile is directly misleading us into believing that we will receive unlimited data on “America’s largest 4G network.”

    Pursuant to §17500, “it is unlawful for any…corporation…with intent directly or indirectly…to induce the public to enter into any obligation relating to…any statement concerning…those services…which is untrue or misleading, and which is known…to be untrue or misleading…for any…corporation to…or cause to be so made…any such statement as part of a plan or scheme with the intent not to sell…those services…so advertised… Any violation of the provisions of this section is a misdemeanor punishable by imprisonment in the county jail not exceeding six months, or by a fine not exceeding two thousand five hundred dollars ($2,500), or by both that imprisonment and fine.”

    I believe T-Mobile is conducting false advertisement under California’s Unfair Competition Laws regarding their Unlimited Data plans. If anybody else would like to do something about this, e-mail me at myspromos@gmail.com. Power in numbers. This is unfair and illegal.

  • Myspromos

    Isn’t this false advertising under California Business and Professions Code §§ 17200 and 17500, California’s Unfair Competition Laws? I just received the message today and I have had an unlimited data plan, so I thought, for years. It is true that we’re not being charged for data over 5GB, but T-Mobile is directly misleading us into believing that we will receive unlimited data on “America’s largest 4G network.”

    Pursuant to §17500, “it is unlawful for any…corporation…with intent directly or indirectly…to induce the public to enter into any obligation relating to…any statement concerning…those services…which is untrue or misleading, and which is known…to be untrue or misleading…for any…corporation to…or cause to be so made…any such statement as part of a plan or scheme with the intent not to sell…those services…so advertised… Any violation of the provisions of this section is a misdemeanor punishable by imprisonment in the county jail not exceeding six months, or by a fine not exceeding two thousand five hundred dollars ($2,500), or by both that imprisonment and fine.”

    I believe T-Mobile is conducting false advertisement under California’s Unfair Competition Laws regarding their Unlimited Data plans. If anybody else would like to do something about this, e-mail me at myspromos@gmail.com. Power in numbers. This is unfair and illegal.

  • vitoryenox

    this is ridicu;ous…but better don’t even look at EUROPE…they have 1 gigabyte capa nd wanted to lower it to 500 mega….. that is ridiculous

  • vitoryenox

    this is ridicu;ous…but better don’t even look at EUROPE…they have 1 gigabyte capa nd wanted to lower it to 500 mega….. that is ridiculous

  • Lovemythomas

    I have had this internet for a few mnths now and still have not reached the 5GB mark. I use my laptop all day everyday for my school and work meeds and have never had a problem. I think that what most dealers do not tell you when you get this item is that if you use it for watching clips playing games it will eat your data really fast. with this device I would stick to your basic internet needs and not to much of the pleasures. Hope that helps…

    Crystal

  • Bill

    I reach my cap in 2 days, every month, and im roped in to a 2 year agreement, My friend who is on Verizon dosent have any limitations I think im going to switch.

  • Anonymous

    To everyone reading this thread: Come to Sprint. Unlimited 4g, no cap. That’s it. If you have the service in your city, which you probably do, jump on it. Evo, Epic, Shift: all 4g phones.
    I bet I’m at 25 or 30gb so far this month.

    • Do you have sprint? Do you tether and what’s the most data you’ve used in a month?

      I went over 5gb in the first week and was stuck at dial-up speeds. My contract is up and if Sprint has truly unlimited data, then I’m switching.

      • Anonymous

        I tether as my primary home internet connection, probably average 50gb a month, only on 4g though. I think tethering on 3g is asking for it.

  • I hate it i pay for unlimited why am i being capped so early im very unhappy

  • Be.

    IT IS SUPPOSED TO BE UNLIMITED!!!!!!!!!!!!!! not restricted, they should make this clear when you pay for a service that it’s RESTRICTED internet service.

    • Jjl

      That’s like saying that paying for car registration entitles you to driving as fast as you want since paying registration gives you “unlimited” access to the roads. I’m not happy about it, but the data is still unlimited.

  • Sgossett9

    In October 2010 I contracted for a webstick.. Uninformed phones were soon to be tethering if they weren’t already. (I was/am using a mytouch) I lost my webstick, called to file an insurance claim, and the operator informed me that my mytouch could tether. I bought out of my webstick contract only 3 months after signing it. Tonight I’m using my webstick and am notified of the 5gb limit. My netflix can’t even load a movie. Now I’m out a good webstick, and I wasn’t informed there’d be a cap on usage via tethering. I need reliable fast connections because I trade stocks daily. I’m 24. After 9 years of maneuvering through t-mobile red-tape I will switch carriers soon.

    • Sgossett9

      It’s time for an Iphone anyways.

    • Sgossett9

      If there was any difference in the rules/limits of the HSPA+ webstick vs tethering feature on my mytouch 4G it’s awful that they wouldn’t notify me of that. The staff’s product/policy knowledge isn’t good enough. If a policy was designed because they expected that someone could surpass that 5gb limit whether it is “1%” of the users or not I need to be notified of that because it is costing me multiples of money.
      I feel no compassion from this company.

    • Sgossett9

      I meant that tonight I am using the tethering feature on my phone and am notified of the 5gb limit.

    • WarpathPS

      You are dumb for buying a service when you could just have used PDAnet app and tether any phone you want.

    • WarpathPS

      You are dumb for buying a service when you could just have used PDAnet app and tether any phone you want.

    • WarpathPS

      You are dumb for buying a service when you could just have used PDAnet app and tether any phone you want.

  • Quinn

    I’m totally OK with this. 5 GB is a reasonable amount with the current state of the internet (though this may change as it evolves) and the fact that we don’t get charged, just slowed, once we reach the cap is very good news.

    • Dopehousex3

      I dont agree im on sirius xm app all day at work and im always on my email and facebook even some youtube and 5gb get used up right away. I think most people use 5gb in the first 2 weeks of there billing cycle.

  • Thejohnshue63

    So much for streaming services like Rhapsody and Pandora.

  • Lordkelvin17

    Can they send the message 1gb before? That way if you’re a pandora and youtube constant viewer dont get affected by the cap.

    • Ladynomad

      I so know what you mean. I was enjoying youtube. Im on it everday with this phone and today half way through a video it turned off. :( I checked my plan and was wondering if its unlimited why the hell this is happening. Have to.wait till the 11 next month now.

    • Ladynomad

      I so know what you mean. I was enjoying youtube. Im on it everday with this phone and today half way through a video it turned off. :( I checked my plan and was wondering if its unlimited why the hell this is happening. Have to.wait till the 11 next month now.

    • so like me

      ..or like a viewer in the middle of streaming that movie…(lol)!  Yeah, I agree.  

      They actually DID send me the announcement via ‘push message’ as soon as I passed the 4GB marker.  

      When I called today and asked two reps, I learned that you now can spend $60 for the 10GB of data threshold, if I really thought I “needed all that speed with [your] data.”  Yeah, of course I want it, but am not about to pay for it on top of what I am already paying! 
      But, that’s freedom and democracy in the good ol’ U.S.A. folks: Mo’ money, Mo’ money, Mo’ money.  :(

  • Dopehousex3

    I think a guy in California is sueing tmobile for false advertisement but I bet tmobile will settle so it wont spread all over the media.

  • Dopehousex3

    Does anyone really think its only 1% of users eating up all that data? Im guessing its more like 85% people using over 5gb of data. It almost makes it not worth having a smartphone if I have to baby sit my data all the time. The only reason I dont leave tmobile is cause im not on cotract anymore and dont want to start a 2 year contract again with a new carrier im just waiting when they get a big action lawsuit against them.

  • Wecar

    According to Roget’s Thesaurus, Unlimited means: Limitless, infinite, unrestricted, boundless… well you get the picture. The consumer is lured into purchasing cell phones with a multitude of features, however to use some of those features you must have a mandatory (required) data plan. Tmobile customers pay for an unlimited data plan each month, whether they use it or not. The term unlimited is inaccurate at best. I have no doubt that a class action suit will soon follow.

  • Wecar

    According to Roget’s Thesaurus, Unlimited means: Limitless, infinite, unrestricted, boundless… well you get the picture. The consumer is lured into purchasing cell phones with a multitude of features, however to use some of those features you must have a mandatory (required) data plan. Tmobile customers pay for an unlimited data plan each month, whether they use it or not. The term unlimited is inaccurate at best. I have no doubt that a class action suit will soon follow.

  • ZACH

    i think they should say data is “killed” once you reach the limit.
    impossible to do anything on my phone now. im using facebook texts again cause it takes too long to load facebook -_-
    moto cliq.

  • ZACH

    i think they should say data is “killed” once you reach the limit.
    impossible to do anything on my phone now. im using facebook texts again cause it takes too long to load facebook -_-
    moto cliq.

  • Throttled in Seattle

    I got limited this month. I called them because I didn’t know about the limitation. They said limiting bandwidth wasn’t a T mobile issue but regulated through the FCC. I find this information if true very disturbing and not good for forward progression into the high speed wireless world. . After being limited by T mobile, I did a speed tests with a 3rd party servers out to different cities and they averaged about 56k speed. Totally worthless for those that use their HSPA+ for more than email or Facebook. The 1% has to have grown with new applications and the ability for a smart phone to stream video. What to do? Much like my fellow posters here, I would gladly join a class action suit to pursue my “Unlimited Plan” of a reasonable high speed. They don’t cut you off is their term, but they do throttle your speed. I pay for the highest speed possible, and that is why I asked for my data plan money back. I will get it back each and ever time they throttle me.

    T mobile aka (HTC) G2

    • Anonymous

       Would you be interested in helping start a new wireless service a trully unlimited and truly fast service may cost more but I would pay! We could call it the 1%ers Wireless for the PowerUser!
      emcinc@hotmail.com

  • Spartan219

    Tmobile services about 28 million people. 1% is fucking over 280,000 people. Thanks Tmobile.

  • Imeln

    Unlimited should not be restricted! Absolute BS!!!!!!

    • Pb35

      So true…and what makes it even worse is that my speed was slowed down to 0.06 MB/second. Before i was throttled i was getting 2.0 MB/second. This is a decrease in speed of 3,333%. Ridiculous.

  • Imeln

    Unlimited should not be restricted! Absolute BS!!!!!!

  • Do you know if by them doing this, it violates the contract and allows me to leave without paying an early termination fee?

  • Kelvin Davis

    Called and asked Tmo why the 5gb data cap is not listed on the contract. I reached cap. They simply replied that the ambiguous verbage on the contract legally states that. – This is unacceptable. I will vote with my wallet – I intend to pay cancellation fee for 3 phones and leave. Its not a bargain if I’m not getting what I expect, and I refuse to pay for something I’m not getting, no matter how they legally hide it. Not Pleased with Tmobile at all.
    -kd Customer since 2003

  • jorge v

    It sucks I wasted 5gb in 5 days? With ulimitate web? Ain’t worth it. Samsung vibrant.

  • JgOmega

    Wow… I just got this text message alert… I average way more than 5gb… and AT&T never gave me this kind of BS… and I was with them for over 3 years…
    I hope AT&T does end up buying out T-Mobile so I don’t have to pay for such an “Unlimited” data plan…

  • Jkjj

    What is extra stupid about their throttling feature is that there is no option to purchase additional high speed access. They have a 10GB plan for their air card, but not for a tethered phone. That’s stupid. And, to be sure, the claim that the service is “unlimited” is highly misleading. I learned of the limit when I got the text message saying I had reached the limit. So now my amazing phone is a cripple until next month and there’s no way to fix it. And what worries me is that I’ll be able to enjoy the amazing functionality of my phone only in moderation because I’ll hit the 5GB limit in future months, too.

    • Same here… mine won’t even load Gmail, not just some of the time, most of the time… it’s disgustingly misleading.

  • Bubagan00sh

    I have a modded G2 running cyanogen 7 and my phone needs lots of data. The fact that I am getting jipped on a 4g plan makes me want to stab somebody. This plan is really goddamn expensive you cheapskate fucks! Lawsuit signer right here let me know when this happens. Bubagan00sh@aol.com

  • I’m posting this on March 31, 2011. If any of you have seen the new Sprint commercials, the CEO himself says they will not deceive you… Unlimited is true unlimited, no data caps, no throttling, those specific words right out of the CEO’s mouth.

    So, T-Mobile is not giving me the service I was under the impression I would be receiving far as I’m concerned, I feel extremely misled, never once was this mentioned. Basically I pay $30 a month (per phone) for only 5gb of data at 4g speeds, and all other data after 5gb at dial-up speeds (and that is being generous)…. had I clearly understood these terms when speaking with my sales rep, then I would have never agreed to this deal, not one single bit.

    That is besides the fact that you don’t have to be a genius to see that a ton of people feel misled by this… as I scour the internet I am coming across 1000’s of complaints about this issue.

    A major question a lot of us loyal T-Moblie users are asking ourselves… If we’re being capped at 5GB, and unknowingly (aside from slime-boy fine print) being punished in the name of fairness to others who need to use this bandwidth… then how in the hell can they afford to add AT&T people? It’s not about fairness, at least not for the consumer… it’s about “data hording” and misleading people. That is beside the fact that T-Mobile is forcefully hindering my ability to receive unlimited data for my billing cycle. Do you know how long it takes to download a 100MB file at 56kbps???!!! When it is your job, and you exchange large size PSD files, etc… ????

    THIS IS A CLASSIC SCUMBAG SCEME BY TMOBILE!

    I’m canceling and switching to Sprint… and counting the cost of new EVO’s as my losses in dealing with T-Mobile. T-Mobile uses fine print and legal loopholes, very reminiscent of slimy scummy lawyers you heard about growing up.

    • Sprint claims to not throttle you for using unlimited data, it is deceptive at best, since they dont throttle any one user, they decided to lower their 3G speed from 2.3mbps (average speeds were 1100kbps – 1900kbps) down to 300kbps (average 50kbps – 200kbps). So now EVERYONE is automatically throttled prior to even signing up so thus, they arent throttling YOU, they are doing it network side BEFORE you even use it.

      I have an EVO and complained for 5 months about this… They do nothing.

  • we should as all boycott the data plan until they stop caping an “unlimited plan” or whenever we go over we should should set our phones to download massive files overnight, so they can arse what a real spike in data looks like

  • Lovely

    I find the throttling very unfair. The smartphone devices offered by T-Mobile require a data plan to get the most out of the device. Apps…YouTube, Pandora, TiKL, TuneInRadio, etc…that I use daily require data usage. If capped most of these apps are rendered inoperable which makes my device useless. If I wanted to make calls/text/sms/mms only I would have purchased that type if device.

    This is how I see it. I am paying for full service but I am only getting a percent of that service fulfilled… Not fair. Don’t use unlimited (no limits) as a selling point. Many T-Mobile customers agreed to their contract thinking (because they were informed) they will have unlimited data usage… I sure did (yes I asked were there any clauses to be informed of concerning data usage/ rep answer was no). I did not find out until I was in the forums and one day past the 14 day return policy. However my contract is up in August and I will not renew. Just waiting for something better to come along.

    Fyi..If customers were given true information, real genuine customer service, companies would prosper significantly.

  • B2lee2

    Check out there new “Unlimited” it is capped at 2GB/Mo.

  • J_murtic

    This is flat out stupid and not worth them $30/month. If it’s so called unlimited then let it be so. I just got a text saying that I’ve used up my 5GB…. Nice way of taking money from us all. this is upsetting and so not worth it.& it isn’t fair!:/?

    • Guest

      Guess what everone Verizon and ATT do the same thing :>)

      • I could care less what they do.If I’m paying for unlimited,I expect unlimited.

      • I could care less what they do.If I’m paying for unlimited,I expect unlimited.

  • Rendall

     I envy those of you with a 5GB throttle-cap.  I signed up for the “truly unlimited” plan for $80/mo for talk, data and messaging.  They cap us suckers at 2GB.  I feel so ripped off.

  • Chubby1_8888

    Lmao they sent me a the same message stated above. But my speed jump from 2mbp to 4.5mbp I’m thinking because im rooted it hasn’t affected me? Cuz a budddy of mine that works for Tmobile was telling me about this but hasn’t hurt me at all. And I do well over 5gb a month. Actually still on the same billing cycle right know.

    • Anonymous

      Would you be interested in helping start a new wireless service a trully unlimited and truly fast service may cost more but I would pay! We could call it the 1%ers Wireless  for the PowerUser!
      emcinc@hotmail.com

  • Anonymous

    Well It just happened to me and at first it really pissed me off, because normally i dont use that much data but I have been trying to find new ways to use my smartphone and was thinking this is great a gadget that I love to use and  will use it more and more but then the slow down message pissed me off but it is just a slow down don’t have to pay extra over the 5gb cap but its slower so what the hell does that mean well so far I can hardly tell the difference HOWEVER with streaming radio it is harder to stay connected and the buffer takes longer same with youtube etc.so I have to say a BIG incoveinnance but its only been a few hours it may become a serious problem and since I thought i signed up for unlimited data it seems to me to be very misleading and I am still Pissed off because it is definitely slower and I didn’t buy the fastest smartest smartphone to be throttled and slowed down I bought it to be faster on the go get my data now not tommorrow I am still pissed I want out of my contract but dont know of any better plans I still think TMO is the best available does anyone want to start an truly unlimited data plan wireless service with me supposedly we are only 1% of the Business but I would pay more for faster and truly unlimited data WHOS WITH ME???? Sincerly,
    emcinc@hotmail.com
     
    P.S I wrote this fast and didnt punctuate or spell correctly so dont hold that against me!

  • Lawlz00

    I hate this. It renders my phone pretty much useless. I didn’t get a notification when I went over the cap. Now I can’t get my phone to download anymore than .06mps. Or upload at anymore than .08mbps at best-mytouch 4g

  • Dwes2145

    WOWWWW so this is what happened in the middle of my streaming movie. I swore up and down something was wrong with YouTube because my internet was still working. After further research I now understand what the 5gb cap is and am highly disappointed in paying over 80 bucks a Month for what is supposed to be complete UNLIMITED service. For the idiots that say this is fine because at least they are not charged overages need to get real. I’m not spending this kind of money on a supposed smart phone that I can’t use. Why offer all these apps and services only to cap off. What’s the point. On truly pissed by this and sign me up for the class action suit this is false advertisement are its finest. Pissed HTC USER

  • Hwoarang

    Like you guys I’m pretty pissed that it happened to me too. Technically it is “unlimited” but just at frickin throttled speeds after the 5gb limit. The worst part for me was, that they didn’t send me the text. But they didn’t have to tell me. I couldn’t even load facebook or gmail. Its worse than edge! I feel like I’m at GPRS speeds and yet my G2 displays HSPA. Why offer a device that can tether when you can’t use it after 5gb? Might as well call it the $80 Unlimited Data Until You Reach 5GB Then We Throttle Your Speed And Render Your Phone Useless Plan

    • Hyphydragon

      agree 100%

    • Readyken360

      hell yea

    • Readyken360

      hell yea

  • Hwoarang

    Like you guys I’m pretty pissed that it happened to me too. Technically it is “unlimited” but just at frickin throttled speeds after the 5gb limit. The worst part for me was, that they didn’t send me the text. But they didn’t have to tell me. I couldn’t even load facebook or gmail. Its worse than edge! I feel like I’m at GPRS speeds and yet my G2 displays HSPA. Why offer a device that can tether when you can’t use it after 5gb? Might as well call it the $80 Unlimited Data Until You Reach 5GB Then We Throttle Your Speed And Render Your Phone Useless Plan

  • Hwoarang

    Like you guys I’m pretty pissed that it happened to me too. Technically it is “unlimited” but just at frickin throttled speeds after the 5gb limit. The worst part for me was, that they didn’t send me the text. But they didn’t have to tell me. I couldn’t even load facebook or gmail. Its worse than edge! I feel like I’m at GPRS speeds and yet my G2 displays HSPA. Why offer a device that can tether when you can’t use it after 5gb? Might as well call it the $80 Unlimited Data Until You Reach 5GB Then We Throttle Your Speed And Render Your Phone Useless Plan

  • Kenshin0139

    Total bs about cap. I got my phone thinking I can finally watch flash videos and surf the web efficiently not missing anything but I hit that stupid cap in less than 2 weeks from getting my phone. phone ran great until I hit cap. I was never notified about cap until message came. Such a f*cken rip off. I’m up for a class action suit sign me up. Htc sensation
    Kenshin0139@gmail.com

    • JohnAdams

      Get a computer, there’s no REAL need to be using more than 5GB on your cell phone…

    • JohnAdams

      Get a computer, there’s no REAL need to be using more than 5GB on your cell phone…

    • JohnAdams

      Get a computer, there’s no REAL need to be using more than 5GB on your cell phone…

      • Some phones came with internet sharing allowing you to connect the two

      • Some phones came with internet sharing allowing you to connect the two

      • Some phones came with internet sharing allowing you to connect the two

      • Some phones came with internet sharing allowing you to connect the two

      • Some phones came with internet sharing allowing you to connect the two

      • Jack Kennedy

        John, you sound like a real idiot. Get a clue how people use their smartphones. 

    • Andy

      i have just signed up to tmobile so i have the new contract which truly unlimited internet but there is a snag i have the new galaxys2 which i have android because of the hotspot so in the new contract theres a clause on tethering and hotspot and the speed is for mobile phone only which mean the best download speed you will achieve is 352kbps top end even browsing is crap exspensive phone rendered useless

    • Andy

      i have just signed up to tmobile so i have the new contract which truly unlimited internet but there is a snag i have the new galaxys2 which i have android because of the hotspot so in the new contract theres a clause on tethering and hotspot and the speed is for mobile phone only which mean the best download speed you will achieve is 352kbps top end even browsing is crap exspensive phone rendered useless

    • Andy

      i have just signed up to tmobile so i have the new contract which truly unlimited internet but there is a snag i have the new galaxys2 which i have android because of the hotspot so in the new contract theres a clause on tethering and hotspot and the speed is for mobile phone only which mean the best download speed you will achieve is 352kbps top end even browsing is crap exspensive phone rendered useless

  • Martin

    everyone get wifi, turn off your mobile network on settings, turn on wifi and enjoy. ive used like 20gb on wifi and its fast. i cant believe adults dont know how to turn off their 4g. lmao. im only 13 and i have the htc sensation that i paid on my own

    • Pingpong20v21

      I think it was probably adults that invented your phone if you don’t mind me saying. But you do sound clever, maybe you could become a superhero “TECHNOLOGY BOY”.

  • Martin

    everyone get wifi, turn off your mobile network on settings, turn on wifi and enjoy. ive used like 20gb on wifi and its fast. i cant believe adults dont know how to turn off their 4g. lmao. im only 13 and i have the htc sensation that i paid on my own

  • Jay

    This is soooo bad especially customers usong android phones, so not fair

  • Jay

    This is soooo bad especially customers usong android phones, so not fair

  • Prsplayer210

    Its total bullshit. 5 gb. Is a joke they throttle you all the way down to less than dial up speeds. 56kbps or less. I carefully read lawyer and fprint . It specifically says unlimited h8gh speed data. After 5gb its supposed to be throttled but they throttle it som much it isn’t considered high speed data according to the fcc. That’s the problem I have the fcc states high speed is 700 kb/ps down and 300 upload. I’ve filed a complaint with the fcc and ftc. Its not legal what there doing.

    • Hyphydragon

      agreed. unlimited is far from what we are getting, I was told before agreeing to my contract as i purchased a 550$ phone that if i passed 5gb a month i would be throttled to 3g and whispered….2g speeds. so figuring even 2g (edge) is 50kilobytes per second tops but we are being artificially held down to under 9kbps

      • EDGE is between 120kbps and 220kbps average standard. If you are getting 50kbps or less, you are getting their “advertised” 2G speed. To T-Mobile 2G is GPRS and 2.5G or 2.75G is EDGE. So they are giving you the correct speed, its just that we as public are accustomed to something above 70kbps as 2G.

      • EDGE is between 120kbps and 220kbps average standard. If you are getting 50kbps or less, you are getting their “advertised” 2G speed. To T-Mobile 2G is GPRS and 2.5G or 2.75G is EDGE. So they are giving you the correct speed, its just that we as public are accustomed to something above 70kbps as 2G.

      • EDGE is between 120kbps and 220kbps average standard. If you are getting 50kbps or less, you are getting their “advertised” 2G speed. To T-Mobile 2G is GPRS and 2.5G or 2.75G is EDGE. So they are giving you the correct speed, its just that we as public are accustomed to something above 70kbps as 2G.

        • billybob

          In my case. I get Edge at my home (I thought it was synonymous with 2G). When the throttle kicked in, my service is so slow (with three bars) that Gmail will not load. I have to use it in “slow connection” mode to get it to do anything. Before the throttling it works very well and is pretty quick. Again, this is edge only. I use the tower off a highway by my farm.

      • EDGE is between 120kbps and 220kbps average standard. If you are getting 50kbps or less, you are getting their “advertised” 2G speed. To T-Mobile 2G is GPRS and 2.5G or 2.75G is EDGE. So they are giving you the correct speed, its just that we as public are accustomed to something above 70kbps as 2G.

      • billybob

        This is what really ticked me off! I was told when we got the phones that they were throttled down to 2g. No prob, since 2g is all I have. But then when I hit the limit it became almost worthless. And we use our phones as the wi-fi-hotspot for our home computers. We have no other way to access the internet other than satellite. And that REALLY sucks.

        I’m trying to download an 11 gb. folder right now every night when I get home from work. It’ll take a while. From here on in I’ll take my laptop to some free wi-fi place and get this stuff.

      • billybob

        This is what really ticked me off! I was told when we got the phones that they were throttled down to 2g. No prob, since 2g is all I have. But then when I hit the limit it became almost worthless. And we use our phones as the wi-fi-hotspot for our home computers. We have no other way to access the internet other than satellite. And that REALLY sucks.

        I’m trying to download an 11 gb. folder right now every night when I get home from work. It’ll take a while. From here on in I’ll take my laptop to some free wi-fi place and get this stuff.

    • Hyphydragon

      agreed. unlimited is far from what we are getting, I was told before agreeing to my contract as i purchased a 550$ phone that if i passed 5gb a month i would be throttled to 3g and whispered….2g speeds. so figuring even 2g (edge) is 50kilobytes per second tops but we are being artificially held down to under 9kbps

    • loyal-7yr-customer

      Indeed! Good for you…  Maybe if more of us followed your example, there might be some changes/concessions- at least for those of us whose contract terms are not being fulfilled.
      They can at least give us full 2G speeds- and they can also only impose those speed restrictions when the data network is strained.  If I am one of only a handful of customers and I’m only using a fraction of its capacity in the middle of the night, I can’t understand why I should be throttled since I signed up & pay for “unlimited 4G/high speed service”.

      @Prsplayer210: maybe you (or ANYONE who knows) could give us more details on how to file such a complaint and which part of the contract we should site…
      Maybe, in addition to complaining (which I also thoroughly enjoy) we could also work together to try to get them to honor their original service agreement- or let us terminate early- no fines or fees.   If all of us file a valid & well-founded complain, it might make a difference- or at least put a little pressure on T-Mobile.

  • Prsplayer210

    Its total bullshit. 5 gb. Is a joke they throttle you all the way down to less than dial up speeds. 56kbps or less. I carefully read lawyer and fprint . It specifically says unlimited h8gh speed data. After 5gb its supposed to be throttled but they throttle it som much it isn’t considered high speed data according to the fcc. That’s the problem I have the fcc states high speed is 700 kb/ps down and 300 upload. I’ve filed a complaint with the fcc and ftc. Its not legal what there doing.

  • Prsplayer210

    Its total bullshit. 5 gb. Is a joke they throttle you all the way down to less than dial up speeds. 56kbps or less. I carefully read lawyer and fprint . It specifically says unlimited h8gh speed data. After 5gb its supposed to be throttled but they throttle it som much it isn’t considered high speed data according to the fcc. That’s the problem I have the fcc states high speed is 700 kb/ps down and 300 upload. I’ve filed a complaint with the fcc and ftc. Its not legal what there doing.

  • Prsplayer210

    Yeah 30/month bs. My cable internet through comcast is 19.99 month 250 gb cap and it downloads at 25 mbps and uploads almost at 10. People need to start complaining about this to the fcc. Federal communications commision and the ftc fair trade commision. Mobile network 4g is bs. Tmobile imho. Not to mention tethering is extra and you still get throttled on tethering and mobile ap. What I don’t understand my phone sidekick 4g is 4g hspa and it can access 3g and edge/gsm why is it throttled to less than dial up speeds. Basically put it this way. The gps system in your phone has a faster connectivity with sattelites thousands of miles away from you than the throttled speed

  • Prsplayer210

    Yeah 30/month bs. My cable internet through comcast is 19.99 month 250 gb cap and it downloads at 25 mbps and uploads almost at 10. People need to start complaining about this to the fcc. Federal communications commision and the ftc fair trade commision. Mobile network 4g is bs. Tmobile imho. Not to mention tethering is extra and you still get throttled on tethering and mobile ap. What I don’t understand my phone sidekick 4g is 4g hspa and it can access 3g and edge/gsm why is it throttled to less than dial up speeds. Basically put it this way. The gps system in your phone has a faster connectivity with sattelites thousands of miles away from you than the throttled speed

  • Prsplayer210

    Yeah 30/month bs. My cable internet through comcast is 19.99 month 250 gb cap and it downloads at 25 mbps and uploads almost at 10. People need to start complaining about this to the fcc. Federal communications commision and the ftc fair trade commision. Mobile network 4g is bs. Tmobile imho. Not to mention tethering is extra and you still get throttled on tethering and mobile ap. What I don’t understand my phone sidekick 4g is 4g hspa and it can access 3g and edge/gsm why is it throttled to less than dial up speeds. Basically put it this way. The gps system in your phone has a faster connectivity with sattelites thousands of miles away from you than the throttled speed

    • Anonymous

      Comcast goes through coax cables.  Tmobile goes through Cell Towers.  Big difference, you can’t compare the two

      • Where do you think the data from the cell tower comes from? It comes from FiberOptic lines now. Previous T1 lines are not capable of the speeds T-Mobile is delivering at now. So yes, you can compare the two. On a side note Coaxial sucks, the only reason Comcast is even able to push anything remotely close to HALF of T-Mobile is because of DOCSIS3.0

      • Where do you think the data from the cell tower comes from? It comes from FiberOptic lines now. Previous T1 lines are not capable of the speeds T-Mobile is delivering at now. So yes, you can compare the two. On a side note Coaxial sucks, the only reason Comcast is even able to push anything remotely close to HALF of T-Mobile is because of DOCSIS3.0

        • Anonymous

          Last I knew Cell phones still need to transmit a wireless signal to a tower that is running on a limited amount of spectrum.  It really doesn’t matter how much fiber you run to a cell site,  The main bottleneck is the spectrum and the tower itself.  Not the Backbone it sits on.  This is why cell phone data costs more than a hard lined connection.

        • Duganator9

          My neighbor has 44 down and 17 up on her vzw thunderbolt. Thats faster than what I get with comcast

    • Anonymous

      Comcast goes through coax cables.  Tmobile goes through Cell Towers.  Big difference, you can’t compare the two

  • JohnAdams

    Everyone making comments below sounds like moronic Teenagers.  I’ve never gone over, nor can I conceive a situation to where I would need that much Data on a CELL phone.  Quit crying, good grief.

    • Hypydragon

      you sound like an 70 your old woman who spends 90% of you time on a sewing machine or knitting, get with the times its 2011 and people like to use data intensive cell phones that rival desktop pc’s

    • Hypydragon

      you sound like an 70 your old woman who spends 90% of you time on a sewing machine or knitting, get with the times its 2011 and people like to use data intensive cell phones that rival desktop pc’s

    • Secretsbeets

      Yeah, this is just ignorant John… People run business off of their smart phones now days. just because you check an email or 2 and send a text here and there doesn’t mean that other people dont rely on the service we are paying for. Sound like you dont even truly need a cell phone with data?? 

    • Acuity101

      Get off the internet. You’re wasting precious bandwidth that technological people need. Go back to your rotary phone and analog tv.

    • Acuity101

      Get off the internet. You’re wasting precious bandwidth that technological people need. Go back to your rotary phone and analog tv.

    • PaulEff

      John, if you regularly stream any content, you’ll go over easily.  Pandora, Last, Netflix, etc, you’ll bust the cap.  Everyone wants access to these services… and these ‘moronic teenagers’ are the ones driving revenue streams for t-mobile.  They are the target demo, you are not.

    • GeorgeWashington

      You probably work for T-Mobile, don’t you, cocksucker?

  • Hydeallnight

    @John there’s no need to use a cell phone at all. But T-Mobile sold us a service, on a contract and now they are changing the terms of that contract. They said unlimited high speed, now it’s not and we have no recourse. I’ll be complaining as a dissatisfied customer. Wether I hit the cap or not. They sold us a service, locked us in to a 2 year deal and then altered the deal. Money talks and my money will walk.

  • Hydeallnight

    @John there’s no need to use a cell phone at all. But T-Mobile sold us a service, on a contract and now they are changing the terms of that contract. They said unlimited high speed, now it’s not and we have no recourse. I’ll be complaining as a dissatisfied customer. Wether I hit the cap or not. They sold us a service, locked us in to a 2 year deal and then altered the deal. Money talks and my money will walk.

  • Anonymous

    For those of you who are wondering what Throttled means, it means Edge.  So after you eat through your 5GB data cap, you get to enjoy the rest of the month on Edge ( dial up speeds ).  However I am a moderate data user ( email, internet radio, visit a couple sites ), and I noticed that I am lucky to eat through 20 MB / day of data.  I am not coming anywhere close to my Cap. 

    The data caps are going to hurt those cheap bastards that have their cell phone tethered, and let their computer run Bit Torrent and P2P all day long.  Those guys eat up most of the bandwidth.  Since Tmobile has implimented the data caps I have noticed my data signal and speed has dramatically increased.  You guys shouldn’t be bitching about this.  Its improving the quality of the service

    • Hyphydragon

      i dont torrent or p2p and i blasted through my 5gb a month in a 2 weeks, you say you are a moderate user like you mean you arent abusing the data like the some people are but when i got my “unlimited” tmobile data plan they didnt say i’d be limited to under 8kbps they said 3g and 2g speeds on the phone and in the store so i thought ok 3g isnt so bad but its not 3g or even 2g its UNDER 8KILOBYTES not bits, im talking the real pc measuement of data its SLOWER that dial up, dial up =15 kbpsand i cant even get 9kbps now on my phone. yeah i did do some tethering, its an option on my phone and service, dont say it like its a bad thing, in fact i bet you work for tmobile

    • Lucassp02

      Unlimited it’s unlimited, I’m paying 180 monthly, I drive a truck 10 hours a day and no tether because i have internet at home but 5gb are gone in 20 days with 4g phones, tmo really sucks and if u work for’em u get a discount…fu@#$#&ng fee mobile!!!

    • Billybob

      I use an “edge only” tower. When I was throttled back, my speed was drastically reduced. I use my phone as a wi-fi hotspot. I was able to watch the packet rate on my computer. The first person I talked to at T-Mobile said throttled back meant Edge, but in subsequent phone phone calls to the help desk one agent confirmed that it is slower than edge.

      • Elektros

         Their web page now admits that they are throttling to 100k, and they say that EDGE is nominally 205k. They explain this away by saying that EDGE users only average 100k in real life. But, this doesn’t explain how some people are not even getting 100k. Also, someone in a T-Mobile store told me that throttled speed was only 50k.

        I have Virgin 3G as my home connection, because I can’t get anything other than wireless or dialup, but I am in the ‘good’ zone for T-Mobile 4G. Virgin throttle us to 120k after 5Gb, which is usually half way through the month. I would like to switch to a carrier with 4G, but I know I have to spend half the month at throttled speeds. I am worried that the throttled speed for T-Mobile 4G may be slower than the 120k that Virgin throttle us to, and T-Mobile only give 14 days to back out. Help!

  • Hyphydragon

    it isnt just “slower speeds” LOL its fuckcing COMPLETELY USELESS speed, I am currently passed my 5gb tmobile plan limit and cant get over 8kbps so no facebook no youtube no videos at all, the only thing i can maybe do is email at an EXTREMELY SLOW place its half as fast as dial up so tmobiles unlimited = bullshit

  • Sashimi

    =.= ok… now i got it… so wasnt the problem with tmo’s network… it’s bcoz they lower my speed by TOO much~~ after 1 got the msg saying i over the limits and my 4g speed will be slower…. i can only get 0.01 ~ 0.06 mb/sec with my 4g network…. i thk this is crazy…  they should increase the cap to 10 gb with 4g phones..

  • Sashimi

    =.= ok… now i got it… so wasnt the problem with tmo’s network… it’s bcoz they lower my speed by TOO much~~ after 1 got the msg saying i over the limits and my 4g speed will be slower…. i can only get 0.01 ~ 0.06 mb/sec with my 4g network…. i thk this is crazy…  they should increase the cap to 10 gb with 4g phones..

  • Sashimi

    =.= ok… now i got it… so wasnt the problem with tmo’s network… it’s bcoz they lower my speed by TOO much~~ after 1 got the msg saying i over the limits and my 4g speed will be slower…. i can only get 0.01 ~ 0.06 mb/sec with my 4g network…. i thk this is crazy…  they should increase the cap to 10 gb with 4g phones..

  • Liveskate99

    I pay for unlimted hspa 4g coverage and that’s what I should receive end of story. I called customer service and asked since they reduced my speed during the middle of the month, would they accept half a payment…she didn’t find it funny..however I was serious…for months tmobile had been charging me for a 4g plan and I wasn’t even using a 4g phone..when I finally got a 4g phone now they cut my data down…what’s next? A text cap

  • READYKEN360

    t mobile stop wit the commercial unlimited bull n stop wit the cap its alot of money we pay i could get home internet at half the price n the same speed so fix it  NO CAP LIARS  

  • al1979

    It sucks. I bought the sensation for the speed. I am constantly listening to internet radio while I drive my 2 hr commute to work. The lag and disconnects are killing me. I’m already paying out the nose for two lines and being that I was with T-Mobile for the past few years, I didn’t think that they would stoop so low as this. I also use my phone for work in which I am constantly answering emails and texting customers. I think the “unlimited plan which is truely unlimited” should be truely unlimited.

    • I  Agree.I rely on my phone for everything.My phone came with a tethering ability.It really helps because I have no Internet and viewing a page on a phone is different than on a laptop.It helps doing homework,Checking emails,Streaming content and paying bills etc.I try not to do anything that put strains on it.Times have changed,People use Internet now more than ever.There Should be no Unlimited if it isn’t Unlimited.We didn’t Pay to see our speed get thrown below what you would receive using Dial-up.A page seems to take like 5 minutes to load.I understand they might want to lower it but not like this.I mean 1.4 kb?Thats useless.You might as well tell me you’re ripping me off .Dam right I’m complaining,I should get what I pay for and thats UNLIMITED.

    • I  Agree.I rely on my phone for everything.My phone came with a tethering ability.It really helps because I have no Internet and viewing a page on a phone is different than on a laptop.It helps doing homework,Checking emails,Streaming content and paying bills etc.I try not to do anything that put strains on it.Times have changed,People use Internet now more than ever.There Should be no Unlimited if it isn’t Unlimited.We didn’t Pay to see our speed get thrown below what you would receive using Dial-up.A page seems to take like 5 minutes to load.I understand they might want to lower it but not like this.I mean 1.4 kb?Thats useless.You might as well tell me you’re ripping me off .Dam right I’m complaining,I should get what I pay for and thats UNLIMITED.

  • Theskyfalls

    If one has a capable and modern phone with the ability to stream music from Jango or watch films or shows on Netflix then that person is definitely effected by this change.  10GB is a more reasonable cap if they are to sell and service phones with these new capabilities.  I’m appalled that this cap was enforced upon existing users.  Deutsche-Telecom/T-mobile is making plenty of money without having to resort to this.  If the other 99% aren’t truly effected by this change then there is no need to throttle in the first place!  I don’t consider myself a heavy user and yet I hit this cap a month ago.  When they say “throttle” they mean down to GPRS data speeds which is essentially a “halt” or a “choking” of data service.  If they wanted to slow it just enough to keep the lowest quality setting possible to still allow access to netflix, then I wouldn’t be nearly as angry as I am, but Netflix will no stream once you reach this cap.
    I’m already looking into alternatives which are sure to rise from this opportunity to steal customers away.  So much for being a loyal raving fan! 

  • lalosbox

    T-Mobile users…. Welcome to the Att/Tmobile merger. It throttling the internet speed part of merger?…. Getting T-Mobile customer start getting use to the way Att sells their “limmited” data plans? I was one of the first customers that bought the LG G2X and I had to upgrade my data plan to 4G because this phone suppose to work only with 4G service. I went from $24.99 to $30.00/Mo. I was told I would take advantage of the of faster speeds and this phone was designed like this. I did the upgrade and this is the second month that after 2 weeks of when my cycle starts my speed is reduced to a crowlling speed that makes this Super Lighting Speed Phone useless. I feel lied too and ripped off by T-Mobile.

  • lalosbox

    T-Mobile users…. Welcome to the Att/Tmobile merger. It throttling the internet speed part of merger?…. Getting T-Mobile customer start getting use to the way Att sells their “limmited” data plans? I was one of the first customers that bought the LG G2X and I had to upgrade my data plan to 4G because this phone suppose to work only with 4G service. I went from $24.99 to $30.00/Mo. I was told I would take advantage of the of faster speeds and this phone was designed like this. I did the upgrade and this is the second month that after 2 weeks of when my cycle starts my speed is reduced to a crowlling speed that makes this Super Lighting Speed Phone useless. I feel lied too and ripped off by T-Mobile.

  • lalosbox

    T-Mobile users…. Welcome to the Att/Tmobile merger. It throttling the internet speed part of merger?…. Getting T-Mobile customer start getting use to the way Att sells their “limmited” data plans? I was one of the first customers that bought the LG G2X and I had to upgrade my data plan to 4G because this phone suppose to work only with 4G service. I went from $24.99 to $30.00/Mo. I was told I would take advantage of the of faster speeds and this phone was designed like this. I did the upgrade and this is the second month that after 2 weeks of when my cycle starts my speed is reduced to a crowlling speed that makes this Super Lighting Speed Phone useless. I feel lied too and ripped off by T-Mobile.

  • Jaejoka

    TMOBILE sponsers THE NBA
    THE NBA goes in LOCKOUT…..
    TMOBILE then responds by reducing
    data speed when users go over 5gb …..
    Now how many NBA owners and executives are
    TMOBILE subscribers ?……

  • DIABLO

    THIS IS COMPLETE B.S.!!!!!       THE THROTTLE IS PULLED BACK SO FAR THAT YOU CANT EVEN CHECK GMAIL OR USE GPS AND WHEN DOWNLOADING A MARKET APP THAT IT SMALL LIKE 700-900 KB IT TAKES LIKE 1-2 HOURS IF IT DOESNT TIME OUT. THERE ARE 2 APPS TO FIX IT ON ROOTED BUT WITH ONE YOU HAVE TO CONSTANTLY REDO THE SERVICES.JAR FILE SWAP ON EVERY REBOOT AND SOMETIMES JUST CUZ IT STOPS WORKING, IM WORKING WITH THE OTHER APP RIGHT NOW BUT IT SEEMS TO THROUGHLY TAKE HOLD AND STOP THROTTLE FOR GOOD.

    LG GX2 P-999 CM7 ROOT

    • Siempre298

      will the app work for the samsung galaxy s?

  • Ramonddixon23

    This is crap I just started a new billing cycle and my data speed never went back to normal this is complete BS!!! I’m even thinking about going back to vision at least they give you what is stated in the contact F**K you tmobile you suck a$$

  • Bheir

    Classic Bait & Switch. But I’d suggest a compromise; even though UNLIMITED should mean unlimited, 10GB is a better compromise. Also what about pay services like T-Mobile TV? How can a subscriber pay $10/month for mobile TV when there’s not sufficient bandwidth to support it?

    • Cuquiandgus

      Use your wifi

  • Bheir

    Classic Bait & Switch. But I’d suggest a compromise; even though UNLIMITED should mean unlimited, 10GB is a better compromise. Also what about pay services like T-Mobile TV? How can a subscriber pay $10/month for mobile TV when there’s not sufficient bandwidth to support it?

  • Linkawk

    2 DAYS AFTER I PAY MY BILL IM RESTRICTED.. ALL I DO IS CHECK MY WORK EMAIL!!!!! AND NOW IM THROTTLED TO BELOW 4g SPEEDS!!!! THERE IS NOTHING 4G ABOUT MY PHONE… I PAY $123.00 DOLLARS A MONTH FOR A 4G PHONE THATS NOT FUCKIN 4G!!! NOTHING FUCKIN 4G ABOUT IT!!!

  • Joejelly63

    I’m a new customer and did’nt know tmobile had slowed down my data speeds after 5g. I was missed informed about that part. Cant stream videos without thinking about and checking your data speed every 3 to 5 minutes cant watch paid movies on line thats not fair when are you guys going to make it truly unlimited and lift data slow down from 4g,somebody please give me peace of mind or Sprint here I come.

  • Joejelly63

    I’m a new customer and did’nt know tmobile had slowed down my data speeds after 5g. I was missed informed about that part. Cant stream videos without thinking about and checking your data speed every 3 to 5 minutes cant watch paid movies on line thats not fair when are you guys going to make it truly unlimited and lift data slow down from 4g,somebody please give me peace of mind or Sprint here I come.

  • Haseo

    I don’t like it! When my 3g got faster I wa glad but about 3 weeks later it been reduce and I have wait till next month? Cmon no fair..

  • Billybob

    Notice the FAQ sheet doesn’t tell you what speed to which you will be throttled down. Is that not the first question that would pop into a person’s mind. We should all be wasting their call center’s time by calling to get that information, and make sure they find out and don’t give us some wild approximation.

    When I bought my two Mytouch 4g slides, I was told the throttled down speed was Edge. Since that is all I have at my home I was fine with that. Except that was a bald faced lie. When they throttle me down it becomes almost worthless, while full edge speed is very, very useful.   And we use the phones as our wi-fi hotspot to our home computers. It’s all we have.

  • Billybob

    Notice the FAQ sheet doesn’t tell you what speed to which you will be throttled down. Is that not the first question that would pop into a person’s mind. We should all be wasting their call center’s time by calling to get that information, and make sure they find out and don’t give us some wild approximation.

    When I bought my two Mytouch 4g slides, I was told the throttled down speed was Edge. Since that is all I have at my home I was fine with that. Except that was a bald faced lie. When they throttle me down it becomes almost worthless, while full edge speed is very, very useful.   And we use the phones as our wi-fi hotspot to our home computers. It’s all we have.

  • Snake1977

    Okay, this is ridiculous, I live in El Monte, CA and I hit my throttle yesterday. I ran speedtest app on Samsung Galaxy S phone… my download speed is 55kps… I was getting 1.5+Mbs… what the hell? That’s a huge drop off of more than 80%!
    If I went to a buffet and after I ate too much food, the owner tells me, well now you can only eat less than 20% of our selection, I be pissed and so would everyone else at that restaurant, why is T-mobile able to get away with this?

  • Billybob

    My problem is that I live in an area where I can only get the internet via cell phone or satellite. This means I use my cell phone as a wi-fi hot spot. Edge is all I get, but that is fine. My REAL problem is that after a month living here it quit working. Yeah, I can use edge or 4G anywhere else, but even with 3 and 4 bars of service, my edge at my home will give me a hundred packets or so and then just stop. T-mobile has opened up a trouble ticket for the particular tower but it has been weeks with no results. I honestly think it is personal. That is, I DO use torrent (while I’m sleeping) and I think they are just trying to make it hard. That’s all that makes sense.

  • Billybob

    People need to be black and white thinkers on this. Their service IS unlimited. You can surf the net all month. But the high speed part is limited. Also, I believe that when it is throttled back it is actually slower than Edge. Significantly so. I say that because I use it as a wi-fi hotspot from an edge-only tower. When I was throttled back I saw a significant decrease.

  • 7yr-loyal-customer

    Well… First of all, my “throttling” first took effect in August (the first time I exceeded the 5GB limit).

    As others have noted, it’s not just a bit of throttling at peak usage hours to make sure all customers receive relatively similar service speeds- it is CRIPPLING speed limits,  making it virtually useless (which is obviously their true intention & goal).

    I specifically made sure to do as much of my “large” data transfers at “off-peak” hours (mostly between midnight & 6am EST- for August’s billing cycle 77% of my data transfer took place during that window).
    But once I got that text message informing me that my speed was cut back, it didn’t matter which day what time of day it was- my access speeds were literally cut back to a less than my dial-up speeds of 15+ years ago!
    That is totally ASSININE & unnecessary!  And it doesn’t even reflect their own statement about the purpose being to make sure all customers receive fair/similar service- but I AM NOT!  And I feel certain that I have not detrimentally affected the service of any other customers.

    PLUS the fact that up until August 2011 I had only once (since July 2010) exceeded 2GB in a billing cycle because while at home & work I utilized my (faster) Comcast internet via WiFi.

    T-Mobile failed me at the worse- most inconvenient- time when I lost my internet through Comcast because the roommate abruptly moved out early (and disappeared) leaving a $460 bill- right at the time when I found out that I had to find a new place to live (because of roommate breaching lease while I was out of the country for a month)!
    I didn’t use my phone AT ALL by the way while I was out of the country for 32 days…  It would’ve been a nice gesture for them to waive this EXTREME throttling for me considering the circumstances.

    I have been with T-Mobile since late 2004, but I will NOT be with them once this contract expires!
    Up to this point I have been generally satisfied with T-Mobile, but this was SO extreme & such an inconvenience, and they were so UNhelpful that I have just HAD IT with them!

  • Mikej

    Another thing about this that just doesn’t make sense to me…If I’m not mistaken we all start a new billing cycle at the same time?  If that’s the case well then we all start hammering their network full force at the same time again when our billing cycles refresh and we start pulling data at full speeds again.

    So for a week or two most of us are hammering their network in a way, if T-mobile is to believed, is slowing the over all performance of their networks.  So they’ve in effect only corrected the problem half the time???? 

     Sounds like BS to me…to what end I cant understand, it’s a stupid solution that only solves the problem half the time.  Unless they think this will cause people like us to, in general, cut back on our data usage.  That would explain the speeds so slow as to be useless, and I do mean useless.  

    I guess it would just be nice if they were capable of a level of honesty that the rest of us have to engage in on a daily basis in order to keep people’s urge from kicking us in the testicles every time the opportunity arises from over whelming them.

  • Dva Serena

    Alright, you see how Netflix lost their customers, right, they bumped up their prices right? Well that’s exactly what will be happening to TMobile.  It’s 55 dollars extra for a 10 gb cap.  If you want to pay for that then do it.  They just changed there 49.99 unlimited plan to a 2 GB cap.  So you either pay or you don’t and that is all there is to it.    Then there is always wifi calling. I think Cell phone companies all together need to give up contracts.   It would be so much better, and they would make more money.

  • Aquariuszombie

    I think its ridiculous I pay a lot of money to this company to not get what I pay for and frankly am beginning to look for another carrier. They used to be a wonderful customer oriented business and now the service is horrible and we won’t get into the trouble with calling customer care.

  • Mike WaTTz

    How come they offer unlimited data on the plan but restrict you from going over 5gb of data a month..do that make sense?

  • Nubylishious

    Let Let me get this straight, they are slowing my speeds on my so called unlimited web plan so low that I cannot even play a video so somebody that doesn’t even use the internet as much as I do can have a satisfying experience? T-mobile, with all my respects, ARE YOU GUYS IDIOTS?

  • Leaverussia2011

    They guarantee unlimited data, not unlimited 3g or 4g data.  Reading comprehension is hard.

    • Billybob

      My sentiments exactly. My complaint that caused me to show up here originally is still ongoing though. My tower by my house is edge only. When I first moved here in early august, I got a download rate of about 10 packets per second. I could watch them coming in. I downloaded a 600+ mb file that way. In september it stopped working. I would see the 10 packet per sec rate for 100-200 packets. Then it would trickle to 1 packet every ten seconds or so, and then stop entirely.

      It is what it always does now and has since September. I’ve called support a number of times and back in september a technician said (according to notes on the ticket) that he had found a hardware problem.

      Meanwhile, it’s December and I still have no data usage at my home, even though the little date emblem with an “E” on it shows up, I have four bars of service, and the red blinking light on the tower mocks me.

    • Billybob

      Well, to be fair to those complaining here, if data is too slow it really is effecively useless. Think of a scooter that only goes 35 mph after 100 miles every month, and you bought it to ride on the freeway to work, and the minimum speed is 40 mph to legally use it.

      The throttle down can make your data as useless as if it were zero.

  • Abc

    keep calling T-mobile customer service they will give you back the unlimited data plan. just keep trying and talk with the manager. This is your right, and you sign up for unlimited, not 5 GB limited speed

    • Afganistanbanannastand

      Do like i did and tell them can switch to metro and let tmobile shove their plan up their a$$ like i did,still not happy though once they pi@$$ you off its hard to get over.

  • J123

    Not happy with the fact that I can’t listen to my Sirius XM app at work for another week. It helps the day run smooth with HLN and various music channels. I received the free text message recently. I don’t surf excessively either.

  • Billybob

    Well, It was late August when the data tower by my home quit working. It still doesn’t work. T-Mobile acknowledges that there is a hardware problem at the tower and say they are working on it, but it has not worked since late August beyond occasionally getting a partial google search in before it dies. We have not had internet at our house since then (other than Satellite, this is our only option).

    BTW, I am a former employee at corporate.

    Unfortunately, I am looking to the internet (using my work computer) to find a way to unlock my two Mytouch slide 4g’s and Galaxy S. I’ll then be moving to AT&T. It may cost a bit more, but it works, and is a lot cheaper than going to Satellite.

  • Alex Enrique Tovar

    I left Tmobile because if their 5GB cap. If they would had left it at 10GB I would have still been their loyal customer.

  • Lovergurl20062007

    You can’t call it unlimited and then limit it it don’t work that way

  • Edwin

    This is horible we pay all this money for a company that we all switched over to because it was the best company out there…and what do they do? they decide to show us comercials of that cute brunette telling us its the fastest 4g network… There has to be some way out of this contract or there has to be a way to change this WE are the consumers we are the real reason why they are a company without us they are nothing…. i will continue to call in daily and complain about my data speed because it costs them money to have someone answer the phone and tell me exacly what they tell me everyday…. i will get out of this contract i just need to cost them more money to justify what i pay… we all need to get together and do this it will work this is how we will get what we want,need, and most of all pay for!

  • Tlmurrayjr

    I’ve been a loyal customer for over 10 years now, defending TMobile when friends were bashing them. No more…. 3 years ago I added the unlimited android service to my line for my new G1.. Ohhh Ya!! In 2010 when the new G2 came out I. Had to have it but was 2nd guessing staying with TMobile thinking I should go to Sprint and get a better plan rate. I talked to a representative in a Corporate store and was reassured that the “Unlimited” Android web had no high speed caps and that I would be grandfathered in if they decided to change it. I decided to stay and got the HTC G2. Love the phone… shortly after signing my new 2 yr contract TMobile decided to follow suit and start capping High speed data. I called 611 and talked to another representative that reassured me I would not have any caps and that I was grandfathered in. Yesterday I received my first text saying I went over my 5GB cap. Icalled customer service and they told me my data plan has always been 5GB and this was probably the first time I’ve exceeded my cap. I explained my previous call ins to cust. Service and they said nothing has been changed on my plan and they could do nothing about it. I expressed my disapointment in TMobile and that they allow their employees to lie to there customers to make a sale and keep a contract but aren’t willing to satisfy a loyal customer to keep their dedicated business. The representative acted as if he cared less if I stayed or moved on to another provider. I told him he has lost my business and that I would be leaving tmobile and would never do business with them again. He thanked me for being such a good customer and asked if there was anything else he could do for me today. At that point I couldn’t do anyting but laugh at how much we Loyal customers really mean to TMobile… I’m sure someone will want my business.

  • Marc

    CLASS ACTION LAWSUIT is the answer to this slowdown of the 4G unlimited data plan which we signed up for and are not getting. It’s so bogus that after a week of usage after the billing cycle I get their stupd message that I exceeded 5GB. I may used FB 4-5 times a day, CNN, Google searches, Yahoo news, & a few other misc sites and within a week to 10 days, they claim I’ve exceed. I never download music or watch vids on my device, so how could I possibly exceed? I’m going to talk to a lawyer who specializes in class actions and see if we can get this ball rolling. Who else is in?