Sprint Is From Mars, T-Mobile Is From Venus

BUSINESS-US-SPRINT

There is little argument T-Mobile didn’t post the kind of third quarter results they would have hoped for. Calling it less than impressive would be too kind, but this MSN Money writer is calling out T-Mobile dead in the water. Frankly, it’s a biased, opinionated writing by someone who appears to have more of a grudge against Magenta rather than an outright argument. I can’t invalidate his points, but I can call them extreme as one bad quarter doesn’t place a carrier on the “ready to be sold off list.” If that was the case, Sprint would have ceased to exist a long time ago. It’s a short read and I suggest you take a glance, then come back and comment on it, we’re interested in hearing how T-Mobile should recover from a dismal third quarter.

MSN

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  • Grr

    As I stated in an earlier post, the guy that wrote this is not the brightest Christmas bulb on the tree. Wimax is not that great. These blazing 4G speeds they are trialing? The trials I have seen is around 3.5Mb/s. T-Mobile is already doing that with 3G in some areas now. 3G can offer speeds of up to 21Mb/s currently and is mapped out to eventually do up to 84Mb/s. Sprint is the only company that had a mega-merger that has failed. They have lost way more customers than T-Mobile has. If anything T-mobile should purchase Sprint. Maybe T-Mobile needs a change at the top of the management tree, but overall they have at least put their eggs in the right basket as far as what technology to go with. There is a reason why Verizon, the king of the wireless carrier currently, decided to go LTE over WiMax.

  • slinky1914

    This year sprint has lost around 800,000 customers every quarter so far they did gain 600,000 back because they own boost mobile and people like the $50 everything plan. Plus 2 weeks ago sprint stock was like 3 bucks a share. Seems like to me that it would be easier for tmo to buy sprint than sprint to keep operating under its own power and terrible cust service.

  • Android

    I actually feel dumber having read that biased article. The writer clearly does not have the slightest clue about the wireless industry, or where it is headed. Once T-Mobile launches HSPA 21 they will have the fastest network in the USA. We will see who wants to pay double the price for AT&T and Verizon then. I don’t think its time to through in the towel.

  • BPRhythm

    CDMA vs GSM. What other reason do you need to NOT merge or buyout. If sprint were to even consider this, they should just go under. Didn’t they learn anything from the nextel buyout? Yeah. Good going with that one. Twoincompatble services. And don’t say “get the subscribers to switch”. Yeah, good luck with that. The only way would be to match prices and give away handsets of equal worth and functionality. T-Mobile needs a good shakeup and I’m not gonna give up on it. Aside from microsofts sidekick fault, and the few hour outage that in the 4 years I’ve had them, they are a solid provider. And a worldwide one too. Att, verizon, and sprint aren’t heard across the pond. If we have the same team as Deutche Telekom does, T-Mobile would be way better.

  • niididy

    @Grr:
    Can’t agree more. Excellent thoughts!

  • Nick

    It will be funny when the writer of this story reads the comments. I how then they will have enough sense to remove it.

  • TehAndroid

    I like how every comment on the story is calling the guy an idiot. Honestly I think T-mobile’s problem is they don’t advertise their phones enough. Rate plans can only do so much. We have a decent amount of good phones but don’t really have a that one phone. At&t has the iphone(which is the only thing keeping them afloat) and Verizon has the Droid now. T-mobile offers a lot of great things its just the people at the top don’t feel the need to really advertise it.

  • Todd

    Recover is easy….make the HTC HD2 exclusive and announce it soon.

  • Maysberry

    Marketing Marketing Marketing!!! people dont know what Magenta has to offer. More than 50% of customers thought the D.Wayde/C.Barkley ad was advertising unlimited 2 five T-mobile callers. They dont need to say who Tmo is better than but need to advertise what they have to offer!!! Marketing Marketing Marketing!! (and mention coverage too duh!)

  • Jamie

    I for one just switched to Sprint. The new t-mobile plans are mediocre at best, and Sprint gave me a data-only plan with an Android Hero phone for $29/a month. (I use VOIP) I was with T-mobile for 6 years. I wish it had not come to this.

  • some parts are true, their phone selection is quite crappy

  • kendrix_myrealname

    T mobile is still the value leader and I hope they come back from this setback. They “will pull in more customers than ever” lol

  • timmyjoe42

    That was one of the worst internet articles I have read. It sounded like something a random idiot would post on his blog for his parents to read. There was no substance or argument that would make anyone entertain the merger. Does he realize how many Sprint and T-Mobile customers would be lost in that merger? Just because T-Mobile isn’t the biggest, or lost a few subscribers doesn’t mean they are losing money or ar a sinking ship.

  • kershon

    @ grr. I wholeheartedly agree. Now if T-Mobile will just market these new services and some hot phones so that everybody including those that don’t read these blogs know about what they have to offer.

  • RCJ

    I agree that Tmobile is a good company that can become a top 3 wireless company with a little polishing. First of all the executives at Tmobile need to get an awesome phone that truly will capture buyers by storm and make them jump ship to Tmobile and help retain a lot of customers. The faster internet connections will help, but only will go so far. I suggest that Tmobile spend more money on bidding out other top companies for top shelf phones and once the achieve this, market the phone to the best of their ability. I don’t want to be the rain on everyones parade, but the Verizon Droid commercial that aired recently with jets was 1O X better than any advertisement Tmobile has had in a long time. I am a loyal customer to Tmobile and have been before it was even Tmobile it used to be called Cingular. I just think its time too look ahead at what customers want and not wat what executives think is cool. We want faster processors (snap dragon), LED screens that take up less battery life, the latest android firmware available as soon as it is available, more internal memory, save to sim card applications cabability, why else would we want 32 Gb mini sd cards?, 3.5 mm head phone jacks on every phone not just on LE phones, and buy out sprint to gain more customers and that is one less company in a bidding war for the best handset devices. You should make a commercial where you go to the streets and ask people what they would like to see from a wireless company like tmobile and then give them what they want,
    this builds repore with a larger customer base buy showing the people you are interested in their opinions.

  • John

    I actually just switched from Tmo last week. Got the MyTouch, but their data service in Chicago was terrible, at best, and out towards the suburbs it was even worse (even though the map said I had 3g everywhere). I use way more data than I do actual phone time and I NEVER even came close to hitting my minutes and with no rollover there’s no incentive on top of it. All-in-all, I was with T-Mobile for about 8 years and during that time I had some good customer service. Unfortunately, over the last year or so it’s really gone down the tubes. My wife had issues with her Blackberry and we got the run around for MONTHS. It was ridiculous. Finally I said screw it we’ll move to a new carrier.

    When I was younger and not using data, the service was great because data was no big deal. Once I got into the smartphone market, though, T Mobile just couldn’t keep up. The phones were dated, for a while, and the selection was terrible. In comes the Android devices, the savior of T Mobiles smartphone woes. But wait! If you used a third party rom (because the one that T Mobile provided was outdated or laggy) you voided your warranty. How’s that for open source? And if they get the n900… Same thing’ll happen. I know I kinda went all over the map with this, but it was frustrating to have to even look for a new carrier in the first place.

  • rushmore

    I think you all are fanboys blinded by your luuuuv.

    Sprint and Tmo together would ROCK! More coverage and may stop the bleeding of customers. Assuming better phones are offered and 3G coverage is accelerated of course.

    How do you think Verizon got better coverage? Scarfing up Cellular One towers and infrastucture.

    I do NOT care if the are called T-Mobile, Sprint, T-Sprint, whatever- just give me great coverage and better phone selection like the competition.

  • I have to agree with the author — T-mobile USA had ample opportunity to be a game changer but failed at every opportunity. Could have been exclusive Android carrier, or at least the most bad a$$ Android device carrier, but failed. Could have had game changing plans, but failed. No “killer” phone exists on this carrier that would make others jump to it, ala AT&T’s iPhone. I was a long time subscriber but now switched to the iPhone on AT&T and couldn’t be happier. My only regret is not leaving sooner.

  • abi

    lmfao I feel dumb as hell reading that. Who is this guy I think he needs to get fired or someone plzzz send this dude some well needed real info on tmobile and sprint. Shit sprint can’t even buy anything they have so much dept. Wow tmobile lost customers lmao how many has sprint lost maybe 20 times more idk but its more then tmobile ever did loss. And its funny sprint first 4g wimax network at 10 mbps lmao tmobile with 3g at hspa+ 21mbps and thats the last step of 3g before becoming 4g LTE which is more the 21mbps lmao way to go sprint. Someone shoot this fool talking shit he dont know

  • Grr

    I work on the network side of T-Mobile and I can tell you a merging of those networks would be a nightmarish job. Sprints network would likely be decommissioned as well as the Nextel portion. From that point, all Sprints equipment would have to be replaced with GSM and WCDMA equipment assuming there is enough leased space. This would eat up a lot of time. The payoff is the amount of spectrum you would get (though some of it may be taken away) and the customers you get. This puts you in better shape to get newer phones. The downside is the amount of work it takes. This would cause a slow down in some 3G expansion. HSPA+ upgrades may be impacted a little but to a lesser degree. There would also be jobs lost which is always an ugly thing.

  • Grr

    @abi

    Quick correction, 3G has two steps beyond 21 MB/s though it is not available yet. There is 42 MB/s 3G and 84 MB/s 3G. That blows away even great cable modem speeds.

  • rushmore

    Well Grr, that sux.

    So much for a happy and easy union :(

  • Cybersedan

    I’ll take some of what that guy is smoking to get my weekend started… he did say Wimax is the future, after that his obviously biased position became a jumble of pointless arguments.

  • OchoCinco

    there is 10% unemployment on average throughout the country. Couple that with the growing stupidity of the average consumer and you get people believing tools like this author as well as buying that “map for that” garbage. Verizon’s 3G is as fast T-mobile EDGE. It’s a joke. Consumers are stupid and companies that exploit them the best (Verizon + At&t) have the most success.

  • MAXIMUS

    I agree somewhat with the writer though I think he may be just trying to stir the pot a bit. Contrary to Grr’s speculations about LTE’s data speeds I don’t believe the heavy hitters in this market would be migrating to a technology that barely exceeds what they currently offering now. What’s the excuse of the handset makers and the carriers around the world for embracing LTE? There’s more to it….surely the increased bandwidth potential is the primary reason. Time will tell.

    T-Mobile is being called out for their constant misdirection and it appears they’re not going to get a clue until more people raise questions as to what they’re doing.

    I do agree with Grr in respects to HSPA+….T-Mobile needs to showcase the hell out of it. Unfortunately they can’t because they’re still trying to roll it out. But the key here is how to showcase it. You can’t do it with great customer service. Can you? You need handsets and most of those handsets cost money. But with the help of T-Mobile subsidizing those costs they get into the hands of the customers. Why don’t we have the handsets? Because the likes of Nokia, RIM, Motorola, etc have lost faith in the abilities of T-Mobile to properly market their goods. Plan and simple.

    The wireless market is ever evolving….so are the customers. And the carriers that satisfies the needs and wants if their customers win. T-Mobile is losing the battle. Once you lose a customer it’s difficult to lure them back. In the customers eyes its less of a hassle to leave than it is to return. T-Mobile’s track record in customer service may be great but they have falling marks in areas that hold the most weight. As critical as I am of them I’m also optimistic that things will turn around. At this stage in the game the changes need to happen at this very moment…not weeks or months from now. AT&T and Verizon aren’t taking a rest, neither should T-Mobile.

  • MAXIMUS

    I agree somewhat with the writer though I think he may be just trying to stir the pot a bit. Contrary to Grr’s speculations about LTE’s data speeds I don’t believe the heavy hitters in this market would be migrating to a technology that barely exceeds what they currently offering now. What’s the excuse of the handset makers and the carriers around the world for embracing LTE? There’s more to it….surely the increased bandwidth potential is the primary reason. Time will tell.

    T-Mobile is being called out for their constant misdirection and it appears they’re not going to get a clue until more people raise questions as to what they’re doing.

    I do agree with Grr in respects to HSPA+….T-Mobile needs to showcase the hell out of it. Unfortunately they can’t because they’re still trying to roll it out. But the key here is how to showcase it. You can’t do it with great customer service. Can you? You need handsets and most of those handsets cost money. But with the help of T-Mobile subsidizing those costs they get into the hands of the customers. Why don’t we have the handsets? Because the likes of Nokia, RIM, Motorola, etc have lost faith in the abilities of T-Mobile to properly market their goods. Plain and simple.

    The wireless market is ever evolving….so are the customers. And the carriers that satisfies the needs and wants if their customers win. T-Mobile is losing the battle. Once you lose a customer it’s difficult to lure them back. In the customers eyes its less of a hassle to leave than it is to return. T-Mobile’s track record in customer service may be great but they have falling marks in areas that hold the most weight. As critical as I am of them I’m also optimistic that things will turn around. At this stage in the game the changes need to happen at this very moment…not weeks or months from now. AT&T and Verizon aren’t taking a rest, neither should T-Mobile.

  • MAXIMUS

    @Ochocinco I just came back from a Verizon store. Tested quite a few phones.
    Erm, Verizon’s 3G smokes Edge. Stay out of the household cleaning products son. Just kidding. But seriously, Verizon can make that claim because their network is fast. I frequently bum wifi from my friend when we’re out. His Mifi device rocks.
    By the way, I absolutely love the Droid and Eris!

    @Rossi – The Droid is CDMA only. There is a CDMA/GSM (world) version coming.

  • rinklighter

    I can’t believe MSN paid someone to write that nonsense. I’m guessing a T-Mobile employee cut him off in traffic or got the last brownie he was vying for at Starbucks today. The posts in the comments section had more intelligence than this assclown author. Check out the one by BhSB.

  • rossi

    @ Maximus,

    Thanks for taking a look. The world version will definitely be something to look forward too… unless, of course, tmobile actually brings something better along before that happens. Hey, I can dream right?

  • Bill48105

    @rushmore
    Yeah let’s merge TMobile & Sprint/Nextel so we can have 4 incompatible networks. NOT! Can you imagine the nightmare of managing some sort of transition of existing towers & customers with various phones on TMobile oddball 3G band, standard GSM, Sprint’s CDMA & Nextel’s iDEN? WOW

    Now on the other hand, as far begind as TMobile is on 3G & overall coverage dump GSM/WCDMA altogether & use Sprint’s network so you can at least roam on Verizon for AWESOME coverage. Oh wait, merge with ATT & TMo can be like Sprint’s Boost. :D /me runs & hides

  • Sunny Lion

    I would like to just say something to every carrier around the world that is using or moving towards LTE you need to stop according to this dousche bag because he is knowing and WiMax is the future. I would like to also add that i applaud tmobiles effort to be innovative and try new things.
    Good Luck tmo you wont loose this customer

  • InterestingThought

    RCJ Said:
    “I am a loyal customer to Tmobile and have been before it was even Tmobile it used to be called Cingular.”

    lol… just…lol

  • The Observer

    does that mean sprint is for males and tmobile is for females?

  • Mike

    Four things would move T-Mo up the charts:

    1. Rate Plans – People are looking to save money where they can. T-mo may have lower plans than ATT and Verizon, but people who were customer before the Even More fiasco, will stick with their plans because the new ones are terrible. T-mo needs to rethink the plans and give the people what they want to keep them as customers.

    2. Customer Service – I used to praise the level of customer service, but recently I have seen a decline in the level they used to have. JD Powers may be raking them high, but remember it was a tie. Since then it has become even worse.

    3. Phones – T-mo had an opportunity with the Android platform and blew it. To really help increase their standing, they should have leveraged what they had with a good phone (and no, not the G-1) while they were exclusive to the platform. Instead they finally come out with some OK phones at the time when other are getting Android. They had a year to leverage their position, and failed. They only started major advertising with the mytouch but the ads were mediocre at best.

    4. Coverage – If not in a major metro area I cannot get 3g. Even then, it is spotty in the metro areas for data coverage. When roaming in Arizona, I wind up roaming on ATT towers. I went to Laughlin, NV a few weeks ago, and the coverage was Edge. In Phoenix, I switch from 3 g to Edge. For voice coverage I have not had any problems, but the data is killing me; why else would I have bought a mytouch?

    Does the last quarter mean they are going under? No. But they need to realize people want the above things. If I could have the 3g coverage I wanted, the customer service level I was used to, and the phones, I would be more than willing to pay more for T-Mobile.I do not like ATT or Verizon because of the level of Customer Service or the coverage I had problems with tin the past on voice

  • adrian

    i’m still looking forward to a plan i want, a phone i crave, and the speeds i like.

    fast download speeds and the ability to use the network on my computer would be great. i could unsubscribe my internet cable connection. then the plans would excellent again.

    i’m looking at what is here right now and it isn’t more or less interesting than sprint.

  • JB6464

    T-mobile execs Quit Smokin Crack !
    1=Release the phones WE crave with aggresive marketing and more people will come.
    2=Expand full coverage of 3G/HSPA+ quickly.
    3=Rethink your new Even More plans with Family plans in mind.
    4=If all three fails,sell the company to someone who knows what there doing.

  • manus

    what about going into different markets like i work in wyoming in the summer and the only cell providers are alltel and verizon and since verizon bought them there is only verizon.

  • Grr

    @maximus

    You misunderstand my words or I ddnt state my opinion correctly. Lte is great. They will likely squeeze 200-300mbps with it. Wiimax is what I have a low opinion of. Sprint is ignoring lte for wimax. They are going against what most of the civilized world is doing. The speeds of wimax are just unimpresive compared to lte. I consider Verizon the most intelligent company in the wireless industry and I think thereis a good reason they are joining the rest of the world. Sprint will be left behind.

  • Galen20K

    I love T-Mobile and I know 2010 is going to be their year for them to FINALLY shine! Their handsets are going to be AMAZING compared to its 2009 offerings and couple that with 21mbps and we truly have a Winner. But they need to ADVERTISE ALL OF THIS when it happens to people who DON”T Read our T-Mobile blogs which is way more than those who do read them. Please get the word out T-Mobile!

  • David

    Haha I think its funny how the idiot who wrote the article said that T-mobile has no future and Wimax does. Wimax doesn’t have shit on T-mobile’s Hspa+ ! Give T-mobile a few months, they will have the fastest data transfer speeds in America!

  • edd

    i really HATE how t-mobile always gets a bad connotation with its name. they are not that bad at all. people just hate to hate or for money.. and the world keeps turning..

  • Steve

    I read the article and had to bust out laughing….how can this writer compare one bad quarter for tmobile to the year over year hemoraging of sprint? I’ll admit that Tmobile isn’t perfect but a recent experience with Sprint tells me they are way better than they are.

    (A few weeks back I decided to try sprint…..lasted 4 days! After going through a defective Palm Pre I ended up with a Blackberry Tour. I had poor coverage in the house. No coverage in the basement. The last straw was when I was standing outside on my driveway watching the bars of service go to zero OUTSIDE on a CLEAR day! I switched back to tmobile that day.)

    Yes. Tmobile blew it on project dark. Yes they need a top shelf phone to draw people. Yes they need to expand network coverage but to have Sprint buy them? No way. I’d port out to Verizon immediately and pay whatever I had to for good coverage and service.

  • RCJ

    Correction on my comment I meant it used to be called Voice Stream. Sorry for the type o.

  • Carl

    Yeah this article is so over biased it’s not even funny, just like David said, WiiMax vs HSPA+, the clear winner is HSPA+…
    and of course the net loss of T-Mobile, is nothing compared to the WHOLE YEAR Sprint has been net losing customers.
    It’s obvious the article writer is also a Sprint customers and is blinded to the obvious facts :)

  • rushmore

    Uhhhh, Verizon 3G is waaaay faster than Tmo Edge and actually there is waaaay more Verizon fast 3G then there is Tmo Edge coverage.

    We truly get what we pay for.

  • rushmore

    One more thing. Given that Tmo 3G is still years away from one third the coverage area of Verizon 3G, how is HSPA or anything else going to make a difference?

    I am with Tmo for two reasons:

    1. N900 does not work with Verizon
    2. $400 contract hit if I leave before September 2010.

    Tmo coverage and data quality sux compared to Verizon. Still, I like the SIM card option and Verizon would gain a lot more customers with this addition to their system. It is happening next year BTW.

  • g_willi

    You guys are all drinking the Magenta Kool Aid. Keep dreaming and everyone else on real networks will leave you in the dust.

    Oh and @OchoCinco, stick to catching footballs because you obviously don’t know what you’re talking about. I just demoed a Verizon Droid today on Vz’s 3G. Man, that thing is wicked fast. Blew my G1 on EDGE away. No f’ing contest. It was like that scene from Top Gun: “I said to Hollywood where’d he go? And Hollywood said, where’d WHO go?”

    T-Mobile should quit throwing money away on STUPID commercials and overpriced celebrity endorsements, put their money in the network, and then worry about getting customers. Half the places I go in the Midwest, I can’t even get a f’ing VOICE signal with T-Mobile — hell, it’s no wonder they have no customers.

  • rossi

    @g_willi

    While a little harsh :) I have to agree with most of your post. By the way, that top gun quote gave me a good laugh. I’m also in the midwest, and I rarely have service outside of major urban areas or along major roadways. Most of the time I don’t even have an edge connection. Luckily, I do live in an area that has 3g, but I still find myself on a GPRS connection depending on where I am in a building.

  • YAyo

    All T mobile needs is the Nokia N-900 to compare to att’s iphone

  • MrNova

    I dont know what the writer was thinking about sprint buying out tmobile. Heck, if tmobile wanted it could buy sprint, with no sweat. Tmobile is the 6th largest carrier in the world. I think if these 3 problems were addressed, it would easily make us a contender to att at least!

    There are 3 main problems with Tmobile.

    1. PHONES,PHONES AND PHONES!- We always seem to get the lower end of the spectrum of phones. Who ever chooses the phones for Tmobile to sell, should be fired. Lets face it , the higher end phones, is what people what! People are willing to spend the money to get great phones(I am one). We also dont have a flagship phone, unlike att(iphone) and verizon(droid) Sprint(Palm Pre), which by the way we should have received instead of the cliq, which is just ok! By the way I dont count the Mytouch3g, as a flagship, because all it is a nicer version of the G1. I also feel we let the Android devices advantage slip through our hands! Hero ring a bell!

    2. Marketing- For one, I think we have the cheesiest commercials, compared to other wireless carriers. I think we need to ditch the whole Catherine Zeta-Jones commercials, its obviously not working. Also we are no were near as aggressive on ad campaigns compared to verizon and att! Most people didn’t even know anything about the g1, when it came out, and the mytouch 3g commercials just sucked! The cliq commercial is cool, but only because it was Motorola own commercial. I just feel we should have a more aggressive campaign approach on new plans and phones. Think about every time you turn on the tv, another Verizon commercial. I wonder how they became number one!

    3. Coverage- It seems we were last to get on the whole 3G bandwagon, and we are paying for it. I am lucky and live in Chicago, and have 3G, but alot of people are still using edge, and are out of 3G coverage area! And it dont matter how many phones you have that run 3G, if the customers dont have 3G coverage. I am proud that Tmobile is quickly trying to put on as many cities as possible. But i feel we were alittle to late, and trying to play catchup! I like the idea of Tmobile trying to get HSPA 21 and make the network faster, but too many people dont even have 3G service. I rather see them make 3G nationwide first, before trying to increase data speed! Like I said, I like the idea of Tmobile, looking ahead, into the future, and being the first to offer HSPA 21, but we have other issues at hand!

  • Twitch110

    I don’t necessarily agree with the article; but man, year after year we fool ourselves and tell each other “oh this next year is tmobiles year!! things are going to change!” but that’s just not true. I’m only with them because the price is definitely right for me and i’m not very hard to please. But CMON! Give me a phone that doesn’t leave me envious of the iphone! There phones just flat out SUCK! When i get a more solid financial foundation in my wallet, i plan on going to Verizon or att. I don’t know. Tmobile just makes the dumbest moves sometimes. Their cheap ass decisions are clearly hurting them.

  • -ray

    I do like T-mo, but with that being said they really dropped the ball with Android. I went to a local verizon store today to look at the Droid, since T-mo does not have it, and I am seriously considering it now. I know that I will be paying more, but at least I would have the phone that I want. I am afraid that next quarter T-mo will lose even more customers to Verizon because of the Droid. You can only repackage the same phone so many times T-mo…

  • Carlos

    Pish Posh, Douglas…Pish Posh…
    Maybe it’s me, but its the other way around. T-Mobile has net gained 3 million customers over the last year, thats 10 percent growth, meaning there is something that people do like about T-mobile. Sprint has LOSt…LOST at least 3 million customers over the last year ( recall when they started those commercials, It clearly was 52 million customers). I have said it over and over again, market where there is significant competition, growth occurs through acquisition, Alltel to versizon–12 million new customers, ATT and Cingular — one HUGE company…The right thing is for T-Mobile to Buy Sprint’s wireless business…let attrition naturally occur, change the technology, and for a time, T-mobile will be the second largest provider in the world. Now, I don’t know, Verizon will have a monopoly in the CDMA market, but it will automatically make them a target. I’d seed T-Mobile pulling the trigger on this Mid Next year if the plans don’t work. But There are more high end phones coming out these days with All Bands supported.

  • Eric

    It’s sad. I think the guy was a little un-educated in his opnions however he does accuratley represent t-mobiles failiure. Wimax, is not the future lte is however t-mo is lost because they don’t have the capability to take their network to that level. With news of cable companies entering the game like comcast I don’t know how tmobile will stay afloat. Besides their amazing customer service, they dont really have much to offer quality post-paid customers whom seek high tech gadgetry and network reliability. Tmo isnt known to innovate and well their reception isnt that great in many places either. Many customers have been stung by their flexpay system and fled to boost or metro. There is just no reason to go with t-mo anymore. They aren’t as cheap as some other carriers in some cases even with even more plus plans and t-mo still isn’t strong enough as a carrier to keep customers that need that network avaiability and advanced network services that are widely available in their grasps. Maybe it’s due to poor management or investment in t-mobile usa’s leadership or they just don’t have the vision of the other 2 large carriers, I really don’t know. But I do think tmobile is in trouble. A few years back alot of friends, family, and colleagues has a good mix of all 4 carriers that they used for mobile. Now what I see is that almost everyone I know or work with on a personal basis has AT&T ot vzw. I’m serious, very few ppl have tmo that I see around except for young kids with sidekicks on flexpay that didn’t hav enough credit or couldn’t afford the deposit on Verizon ot AT&T mobility. It just seems that tmo isn’t really a fist choice even with the value it offers. It’s like people are willing to pay for the other 2 services and tmo can’t seem to shake the “poor reception” reputation. I hope they don’t fail or have to sell because we need the competiton, but I strongly feel they are in trouble and have a dimming future.

  • ItsMichaelNotMike

    I am surprised no one sees the article for what it is.

    The author is probably a stock trader or knows others who are.

    He publishes articles to manipulate stock prices.

    People get busted for this all the time. You can bet law enforcement is looking at that person to see what he or she does in terms of stock purchases.

  • souljourney

    Let’s look at why Verizon or AT&T hasn’t lost customers this year… MERGERS! You buy Alltel and insta-customer.
    Also take a look at T-Mo WORLDWODE! They are huge.
    T-Mo I agree does need to get some better handsets, and also increase their 3G coverage a LOT. But really folks… how much difference in speed is it. My call took .5 sec to connect instead of .8… that does not make a difference really.
    T-Mo has great customer service. Sprint… had them and they SUCK. I live near Sprint headquarters and how they treat their employees and contract workers is no better than how they treat their customers.
    If Tmo wanted to merge with anyone… why not Cricket or US Cellular… pretty sure those are both smaller companies.
    And how come the guy didn’t talk about those two companies being small so they may as well go away.
    This guy just has an issue with T-Mo.

  • souljourney

    -ray…
    I just can’t see paying SO much more a month to get a different phone. 2.0 will come soon enough to T-Mo. You lived without a Droid before…
    I looked at the cost and it is $100 a month more with Verizon than T-Mo… 2 phones unlimited whatever…

  • Kershon

    Ok. We all would like to see T-Mobile up their marketing and get top of the line phones. Now I pose a question: the bold 9700 is gonna be released to business customers on the 9th and to everybody else a week later. So why have I not seen this promoted on tv or anywhere else for that matter. The droids were advertised well ahead of release date. The 9700 is our first 3g blackberry and T-Mo can’t even let anybody know it exists?? Except those of us that read the blogs, I mean. The general public has no clue about it.

  • a

    I work in that T-Mobile store is a playground