T-Mobile CEO pens letter looking back at first year merger accomplishments

t-mobile-ceo-pens-blog-post-first-year-merger-accomplishments

It’s been a year since T-Mobile and Sprint were able to merge into one company. And as a way of commemorating the event, T-Mobile CEO Mike Sievert released a blog post on the company newsroom. The blog post looks back on the past year and what it hopes to accomplish in the year ahead. 

According to Sievert, T-Mobile has since been able to disrupt wireless for good. They are also working hard to deliver a transformative nationwide 5G network for their customers. T-Mo was also able to increase competition and provide access to underserved communities. And lastly, they have been able to produce better products at unmatched value. 

Through the merger, the CEO believes that they have been able to utilize their resources to give their consumers and businesses an advantage for being with them. And this is why they are looking forward to year two and how they will meet their goals as the “best in the world at connecting customers to their world.”

You can read the full blog post here.

 

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  • Willie D

    What accomplishments other than just killing a competitor.

    • TheTruthIsOutThere

      Higher profits.

      • marque2

        Are you non-profit? You work for free right? You aren’t one of those greedy types that sells your labor for profits. I hope not.

    • GeoGuy17

      Well the coverage maps went from great to some of the worst in the industry. I guess that is an accomplishment when all of the competitors had really bad coverage maps to begin with.

      • Glenn Gore

        You are right, T-Mobile finally succombed to the “color it all the same color” method of coverage maps. The reason being or course that it’s not good PR when you actually show how little area is “Excellent” signal and how weak your signals are at distance from each site and how big the gaps are between your too widely-spaced site grid.

        • Shaun Michalak

          Not only that, but I noticed that the “confirmed coverage” little hexagon blocks are no longer there either. I tried checking some areas not too long ago, and found them to be missing too.. Sometimes, those “confirmed coverage” are a better indication of coverage then the colored map was.

        • marque2

          That is where you use ookla or rootmetrics or one of the other crowd source signal verification apps. Though I have noticed the algorithms do shut out remote areas where few people drive, even in my town. I “added” a bit to the map when I was checking them out a few years ago. That all disappeared, I guess not enough confirmation.

        • Shaun Michalak

          I tried rootmetrics.. I do not like it.. It does have its uses, but when I tried tracking using it.. From what I can tell, it only works if you are actually using the phone at the time of the tracking.. I turned every single little thing on, on the app.. and even after I did, the tracking I did.. It never got added to the maps.. T-Mobile put up a new tower, so I chose a route that there was no tracking on for T-Mobile.. Cellmapper tracked it fine.. Root metrics.. Because I was not on the phone, or using it in any way, other then running the tracking apps.. Not a single tracking point.. I gave up on it after that..

  • Glenn Gore

    I will grant that T-Mobile has improved their service here by boosting their existing 5G data speeds tremendously, but when it comes to increasing existing coverage or densifying that existing coverage to be more complete, they have not done anything. No new sites in the past year at all. There are a lot of instances where they have a site out in the country 6+ miles from a town and 20+ miles from the next site in the grid, leaving the town with horrible service while the immediate area around the tower, where no one lives, is blanketed and unused.

    When your sites are 20+ miles apart, physics would dictate that service might not be great at the limits of the 10-mile diameter of the tower’s coverage. This lack of adequate density has long been a problem with T-Mobile and needs to be addressed going forward.

    • Shaun Michalak

      I would have to half agree.. half, disagree.. I think that was increased existing coverage was the installation of Band 71 more then 5G..

      Here, where there was gaps in service, I have seen increased coverage because of being able to use Sprint towers.. They have filled in a lot of the T-Mobile tower gaps nicely. Not only that, but there are areas in my state that had no coverage, and they have put up multiple towers in the area to give coverage. For example, in Grand Valley, PA..

      There used to be no coverage from any carrier except Verizon.. In fact, there was no coverage in any direction, north or south, for over 10 miles.. Now, I get 3 to 4 bars there.. According to cellmapper, going down the same road I did a year ago, the app now detects 5 new “T-Mobile” towers.. I say T-Mobile, because they have not combined Sprint towers onto the T-Mobile page, so they are new towers.

      • Glenn Gore

        Sprint did not cover over most of the state in Oklahoma, so T-Mobile only got a few sites along the criss-cross Interstate highways in the merger, nothing anywhere else. It was the same in most of the central and western US, Sprint just did not have any native service and roamed on Verizon or other local carriers. T-Mobile was actually in the same boat, with dupicate coverage with Sprint, so they did not gain anything in the merger and just have to shut down the duplicate Sprint sites

        Therefore, to increase and densify their coverage, T-Mobile will have to add sites. Spacing sites 20 miles apart does not work well with Band 2 and from what I am seeing, with 5G on Band 71, that 5G dies well before LTE does, you will lose 5G and be back on LTE before you completely lose contact with the site. That is odd to me when I thought Band 71 was supposed to have much farther reach than Band 2. Maybe it has something to do with stand-alone or data, I don’t know.

        • Shaun Michalak

          T-Mobile put up band 71 on both, LTE and 5G.. so the question is not, did you go back to LTE, but did you go back to band 71 or band 2 LTE.. I know, from what I have seen, the same towers with both on it, the band 71 LTE signal went much further then the band 2 signal did.. But then there is the other problem of.. Did they put band 71 on all the towers?? I know in my town, only half of the towers have band 71 on them.. Looking around at the towers in the country, while “most” do have band 71, there are quite a few that do not have band 71 on them too.

          As for doubling up on towers.. I agree.. I have seen a lot of towers that had both of them on it.. But those same sites that are doubled up, they are supposed to be selling those sites to Dish to help them get started..

        • Glenn Gore

          I’ve been using Cellmapper to document these changes in bands and services, noting which sites have what spectrum available, and noting the ID of the sector my phone is connected to when it switches from 5G to LTE to see whether it is coming from the same site or not, and in all cases where I have dropped from 5G to LTE before losing signal entirely, it has been on the same site. The LTE is on Band 2 and the 5G is on Band 71 according to Cellmapper, so I don’t know why the higher frequency is reaching farther than the low frequency, it’s just odd.

          I have driven past towers that have not had all 3 of their sectors upgraded to 5G yet, watching my phone switch from 5G to LTE immediately when driving past the tower, on multiple passes just to make sure what I am seeing is correct. Later, when that site was fully upgraded, 5G stayed connected as I drove past.

        • Shaun Michalak

          That is odd.. I would think that maybe it is that they directed the antenna down more with one band vs the other, due to area limitations where they have licenses.. But the problem with that is that T-Mobile pretty much has the same constant licenses, so that should not be the case.. So it really makes no sense to me either.. I have no idea why they have it set up like that.. Unless, and this is just a thought.. Maybe there is a Sprint tower in the area that they are planning on upgrading, and that area will be covered by that tower after they upgrade it?? Where as the band 2 frequency was an original installation, so they did nothing to that??

        • Glenn Gore

          I am sitting here in my living room which is 6 miles from the closest T-Mobile site, the next closest ones being 10 and 26 miles away, and my phone is showing 2 bars of LTE, just like it always does here in the house. If I go out to the back deck or front porch, it will switch to one bar of 5G, and it is always 5G outdoors around here. It is very rare that 5G will ever show on the phone while in the house.

          That alone tells me that for some reason, the higher-frequency Band 2 LTE is stronger and more able to penetrate the house than the Band 71 5G. I have noticed that long before I get 2 miles from the site, the 5G signal goes from 4 bars to 3 on the phone, and in another 2 miles it will be 2, and most places in town there is just one bar of 5G with the tower 6 miles away. If you turn off 5G on the phone, you always have 3-4 bars of LTE signal. I know bars are a horrible way of telling signal strength, it’s just what I have noticed using them.

        • Shaun Michalak

          My experience is just the opposite.. They were doing something to the tower close to my house, so I had to rely on the next closest towers. That one is about 2 miles away.. That tower, I can only get band 71 service off of it.. When I took a trip down to Cambridge Springs, the band 4 / 66 service completely dropped off about 1 to 1 1/2 miles before the band 71 service cut off from that same tower.

          But there is one other thing that I can think of that could cause that too.. Maybe it is because of the edge (from side to side, not distance from tower) of the antenna reception area?? I have seen that where I hit the edge of the antenna’s reception, and suddenly I lose just about all signal.. Just going about 200 feet I would go from 4 bars of service to no service..

        • Glenn Gore

          Side-to-side is a possibility. I experienced that many times when the site was being upgraded to 5G. You could point to the exact mark on the ground where your phone would switch from 5G to LTE as you moved from one sector’s coverage to another.

          But that still does not account for the fact that Band 2 can penetrate the house while Band 71 cannot. The tower is to the south and the house faces south, so going from front porch to back deck is aligned with the site, not moving east-west from one sector to another. It’s just odd. They may be cranking that Band 2 in order to get LTE coverage reach out of it since it’s 20 miles or more to the nearest other sites, and it’s running at a much higher relative level than the Band 71.

        • Shaun Michalak

          That could be.. I started looking at towers in the outskirts of town.. Ones in farming type areas.. and I noticed that the band 71 there is not set to go as far as band 2 is set to go.. It is odd.. I would think that they would have set band 71 to go farther for better coverage..

          Honestly, I can not make any sense as to how they are setting towers up right now.. They installed a few towers in the more central part of PA just recently, and looking at the towers, you see one with service going in 3 directions for band 71 coverage, but none going the 4th direction..and no other tower in the area to justify it..

          I look at other towers, and they installed bands 12 and 71 only, but no bands 2 or 4.. But I know they have them to install because they have them on towers on both sides of them.. one or both, 2 and or 4 that is.. Don’t get me wrong, but if you are going to set up a tower for service, why not just put it on there from the start?? It makes no sense why they wouldn’t put either of the higher bandwidth bands on there if they have them.. Especially if there is no other tower covering that area with them..

        • Glenn Gore

          I’m glad it’s not just me who is seeing this. With T-Mobile’s sites spaced 20+ miles apart, I find myself in the fringe area between two sites quite often while driving down the highway, and it never fails that the phone will switch from 5G to LTE long before you completely lose signal from one site and switch to another. If it is true that Band 71 is being run at a much lower power than Band 2, it means T-Mobile is not being very truthful when they claim far-reaching transmission benefits from that spectrum as opposed to other bands. All T-Mobile sites around here only use Bands 2 and 71, they own no other spectrum.

          I have seen several instances where 5G was only up and running on certain sectors of a site, and that site being configured that way for a few months before having 360º 5G on it. I have always figured it was because of equipment restraints or there being a broadcaster having not yet cleared the spectrum in the affected area, but when I thought about it, there were no TV translators or stations making a move, so who knows why it took so long to configure all sectors on a site for 5G.

        • Shaun Michalak

          We have the same thing here..There is 2 towers, about 2 miles each, from a certain area.. Neither one of the towers have service going in this one direction, so you lose all connection in this one area.. You would think that they would have set up one of the 2 towers to get service in that area, but no.. Neither have an antenna pointed in that direction.. I have no idea why.. It makes no sense.. It is not about border boundaries.. they have 2 and 12 on one tower, 2, 12, and 71 on the other.. and both completely miss that area.. Actually, the 2 and 12 tower, it does go in that direction, but is set to only go out 1 1/2 miles, just short of that area for coverage, and the other tower with 71 on it.. Just nothing in that direction.

  • riverhorse

    I have to agree. People report usable coverage with 5g in areas where lte was fairly useless.
    Not everybody. 5G is still in its infancy- somewhere between beta and alpha.
    We’ll be ok. LEO satellite almost here, they’re already working on 6G…
    It will revolutionize life as we know it when anyone can live anywhere and still have a strong signal for calls and data. Large densely-packed cities and high tax areas will go kaput if they don’t mend their l-err ways.

  • Glenn Gore

    I am not wrong. I am talking about HERE, the area I live, the area I know, not someplace 2000 miles away that I have never been. I am sure that they have increased their coverage and density in some places, but they have not done it HERE.

    The site I talk about being in the middle between two towns, 20 miles from the next site, which also between 2 towns, is the one HERE, it serves two towns, mine and the next one, with 1 bar of signal and low data while immediately around the site, where no one lives, has the best data capability. There should be a site IN each town, like AT&T and Verizon each have, but T-Mobile is cutting costs by splitting the difference between each town and a site spacing that is too large for the spectrum and power levels they are using and giving no one the best service.

  • P0is0n0usDarts

    Wow one year already!
    Jesus, after 21 you really don’t want time to go by fast any longer