T-Mobile gains 5.5 million postpaid customers in 2020


Despite the pandemic, T-Mobile was able to turn 2020 into a positive experience for the business. The Un-carrier reported record customer numbers and an achievement in its 5G network. 

Earlier today, the company revealed its latest preliminary report and shared that they were able to add 1.7 million total customers and 1.6 million postpaid net additions during the last quarter of 2020. Although these numbers dropped a bit from their July-September performance, they are still pretty good compared to its Q4 2019 performance. 

As a whole, the Un-carrier was able to add a total of 5.6 million customers in 2020. Out of that number, almost 5.5 million signed up for postpaid services. This number surpasses the 4.8 million total additions in 2019 and puts T-Mobile on a pedestal as the number two, fast-growing carrier in the country.

Analysts believe that part of the reason for this immense growth is because of the early 5G leadership that T-Mobile has over its rivals. In addition to this, the Un-carrier continued to offer unparalleled deals that were hard to resist throughout the year. 

And speaking of its edge in its 5G network, T-Mobile revealed that they are now able to cover 106 million individuals with its Ultra Capacity 5G by the end of 2020. T-Mobile earlier aimed to cover 100 million people but has exceeded this threshold.

Great job, T-Mo! 


Source: T-Mobile

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  • resource

    And all the free add a line promos that I’ve added but dont actually use

    • dcmanryan

      Yep. Take away the four free lines this year and the “real” numbers would plummet in a hurry. I’m all for T-Mobile but these free lines are just a FU to AT&T and Verizon and saying go ahead, do the same knowing the greedy two will never do that. This is all my opinion on the AT&T/Verizon part of my comment. The take away the free lines part is fact. Either way free or not they added what they said so the numbers don’t lie.

    • marque2

    • marque2

      Did you add all four? I added three and walk around with a Sim card in my wallet, because I don’t know what to do with it.

      • Sayahh

        Do they work in tablets?

        • JiGSaW525

          Yup, have 3 of mine in those.

        • dtam

          doesn’t it go down to 2g speeds after awhile?

        • JiGSaW525

          Nope the extra lines take the same as what you already have minus any kickback or other incentives. All lines have 5g or lte depending on the phone with unlimited up to 50gb/mo

        • marque2

          I prefer capsules.

        • Sayahh


      • dcmanryan

        I only got to add two as it maxed my plan out at 8 lines. I gladly would have added the other two if I could have but I was out of phones to put them in. I wonder if the free lines are over for awhile as they can’t do this forever.

      • Francisco Peña

        -Hey.. you happy to see me?
        — Nope, ITs just a SIM card…

  • ive gotten three free lines in the past qtr.. lol.. two of them are not even being used.. waiting the year requirement and then dropping two of my 4 paid lines to stay with 2 paid and three free..

    • marque2

      I gave a free line to the cat.

      • dcmanryan

        Funny you say that as 2 cats and a dog have a phone at my house.

  • Acdc1a

    Look at that churn ticking up over 1%

  • Fan_Atl77

    Is this the result of the merger also?

    • Brian


  • Bumblebee

    More people I know have joined in the last year so I believe it. I actually gave up my 3 and went somewhere else, but I don’t have 5G speeds. Oh well. 50Mbit is ok. Glad Tmobile is doing well but my old speeds were 80Mbit and recently they were around 25. Buying stock but not a lot