Metro by T-Mobile launches device trade-in program for dealers


Metro by T-Mobile has just launched a new device trade-in program for its dealers. 

As revealed on NWIDA, the new program allows dealers to accept customer devices as credit towards a new device. The marketing material that T-Mobile provided to its dealers expresses how beneficial this new trade-in program will be for them. 

According to the flyer, Metro manages to sell 15-16 million smartphones every year. The Un-carrier also estimated that 30% of customers decide to either sell or trade in a device when they upgrade their phones. And Metro believes that 50% of their customers will be upgrading their device within the next year. 

The latter estimate is highly possible, considering T-Mobile will no longer be supporting older devices starting January. Along with that report, T-Mo urged its customers to change their device to one that the network supports. 


Source: NWIDA


  • Shaun Michalak

    The only problem with these trade in policies from any of the companies is that you have to have a high end phone for it to be worth anything.. For example.. The LG Stylo 4.. It was hundreds of dollars new.. Still works on all but the 5G on their network.. Trade in Value.. $1.. I am not saying that they need to give you $100 for the phone, but just $1?? How is that even worth trading in??

    • marque2

      I would just keep the phone and use it on one of the free lines I got. I have more lines than I have phones.

      Sale on eBay is another option. There really isn’t much of a market for used LG phones.

      • Shaun Michalak

        Well, that phone is actually in use right now.. My nephew is using it on our extra line that we have that we did not need.. I told him, if he wanted to upgrade the phone, that he could.. but he had to buy the phone.. He decided it was fine for his use, so he never upgraded it and still uses it.. I just took a look at what it would trade in for if it did get traded in.. Just out of curiosity.. Usually, any old phones that we have, we usually do one of 3 things with them.. Recycle them if they are broke, or too old.. Keep one as a backup in case one of ours breaks.. or if we have more then we need, and do not need a backup, we give the other ones away.. I am not worried about getting the $30 or $50 out of them that we could possibly get from them.. Just send them to a good home to get more use out of.. So I was not planning on selling it, just checking prices for trade in out of curiosity.

        • marque2

          I find after 3-4 years it becomes. Difficult to get newish apps from the play store and the phone needs to be junked anyway

        • Shaun Michalak

          By that point in time, from what I have seen by the way he uses it, I do not expect the phone to still be in very good condition enough to worry about it.. But then again, I doubt that anyone is going to want a 4G phone a few years from now.. Well, not unless they just want a burn phone for a short time..

    • Joe Carroll

      Well, that phone was pretty weak to begin with. It *looked* like a nice midrange phone, but really it was really just a entry level device with a big screen and a stylus to make it seem nicer than it was (it also wasn’t “hundreds”, more like $150, but often free with a new line). Generally speaking, any phone you get for free from a prepaid carrier, or that sells for about $200 or under if you’re buying it outright, is practically worthless 6 months later. Even when a cheap model is “new”, it’s still based on old tech (lower resolution screens and cameras, larger bezels, low storage, low RAM, low-end Snapdragons or MediaTek processors, etc) – that’s how they manage to be affordable but still profitable. I wouldn’t pay $1 for a Stylo 4 either, unless I was literally broke and willing to take anything that functions. That phone is 2 generations old already, and was basic to begin with.

      A better example would be a less popular, somewhat recent flagship like an LG G8 ThinQ, where a year ago it might have been $700, but if you tried to trade it in at a major carrier they’d offer you like $30, if they’d even take it at all. However, even with more popular phones like a Pixel 3 or iPhone 8, they will still rip you off.

      Trade-ins are always a rip off for the consumer. You will always be better off with a private sale.

      • Shaun Michalak

        First, it was about $200 at the store when it first came out.. I looked into buying one because it had band 71, and was one of the first band 71 phones out that did not cost $500 or more.. It later came down in price.. You may say it is a weak one to use, because it did not cost $1000 dollars.. and it being an entry level phone.. But lets be realistic.. While it may be closer to an entry level phone then a flagship version, it was no where near entry level..

        I have seen phones being sold in this day, that only have 8gb ROM, duel core processor, SD screen, and a 5mp camera.. Vs this phone that you call an entry level one at 32gb, octacore, HD screen, and 13mp camera.. Yea, I think I would call that much more than the “entry” level phones out there.

        • Joe Carroll

          Call it “upper low end” if you wish, but it doesn’t change the fact that it’s still a Snapdragon 450 processor, which is decidedly low end.

          Are there shittier phones with lower specs? Yes, of course there are, but being a few of notches above the lowest of the low doesn’t make it midrange or better when things top out with the 800-series processors, 4K OLEDs, 256+ GB of storage and 12 GB of RAM.

          Something, something about lipstick on a pig…

          You *might* get away with calling it “midrange among the phones that Metro sells”, but even that’s not really true because there’s a lot of phones Metro officially sells, but most stores don’t stock because it’s too expensive for the most common customers.

        • Shaun Michalak

          I know it is not a high end processor,. but I was thinking more along the low end of a mid end phone.. True, the 450 is definitely not high in the scale, and maybe it is just personal preference, but I consider a phone with an octacore processor and 32+ gigs of storage, and an HD screen on the low end of a mid level phone.. The only thing that I could give it closer to a low end phone would be the limited RAM in it.. But to each their own I guess..