T-Mobile tweaks JUMP! On Demand to include down payment on $900+ phones for some customers


UPDATE: T-Mobile confirmed the change to me and offered the following statement: “With superphones getting more expensive, it’s possible the high price point will require a down payment. We still have plenty of great options if customers are more interested in the $0 down price.”

ORIGINAL: Heads up, JUMP! On Demand customers, because T-Mobile recently rolled out a policy change that you should be aware of.

Starting on October 23rd, T-Mobile changed the upfront cost for some JOD customers. Documents shared with TmoNews show that customers who do not meet credit qualifications for devices that cost $900 or more will need to make a down payment.


The doc does show that some customers will still be able to pay $0 upfront for those $900+ devices. Those are upgrade customers on JOD who are in credit classes A, B, W, or 4 and have more than 3 years of tenure, as well as those in credit class J with any tenure.

Two examples of phones that cost more than $900 include in the iPhone X and Samsung Galaxy Note 8. Reddit user Davidjill reports that they were asked to pay $230 upfront when trying to jump from a Galaxy S8 to a Galaxy Note 8.

I reached out to T-Mobile for a statement regarding this change but didn’t get a response before publishing. If I hear back, I’ll be sure to update this post.

Thanks, sources!

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