T-Mobile hit with network issues this morning


UPDATE: As of 9:18 am PT/12:18 pm ET, T-Mobile says that it’s resolved the data issues that were impacting some areas.


ORIGINAL: If you’re having issues with your T-Mobile connection this morning, you’re not alone.

T-Mobile customers across the country are reporting data issues this morning. Folks are chiming in on Twitter, Reddit, and Down Detector to say that they’re unable to get a data connection, with reports coming in from places like Washington D.C., Las Vegas, New York City, Oakland, Atlanta, Salt Lake City, and Chicago.

It’s worth noting that not everyone appears to be having problems this morning, as some T-Mobile subscribers have chimed in to say that their data is still flowing.

T-Mobile hasn’t issued an statement on the matter, but the official @TMobileHelp account on Twitter told one customer that T-Mo is “experiencing some network outages at this time” and that engineers are looking into the situation.

How’s T-Mobile working in your neck of the woods?

Sources: Twitter, Reddit (1), (2), Down Detector

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  • Peter Smith

    Yes I see some issues regarding my 4GLTE notification blinking in and out in the notification shade. As well as no data connectivity.

    Great thing is I am at work with free wifi so not to big of an issue for the time being. I hope they fix this by time I get off thou

  • Sharti24

    No problems here. 44907

    • Dakota_Offspring

      No problems here.
      48° 45′ 44″ N
      98° 15′ 16″ W

  • Amanda

    no internet connection and wont connect to a wifi … in south texas

  • LeadDawg

    84.3Mbps download east of Houston in the eye of TS Cindy!

  • F4LL0U7

    Seems to be fine in the Philadelphia suburbs.

  • MadMartigan

    LTE connection @ 59Mbps here in Lakeville, MN

  • Mikey

    I was having issues in Indiana until about 15 minutes ago but now everything seems to be working again

  • Noremacam

    Southern Indiana doesn’t seem affected

  • Mike

    Definitely had issues in Seattle. Was able to get my Lyft ride but couldn’t pay until hours later.

  • Francisco Peña

    Thought it was my phone. It acted up a bit last night, not connecting, and when it happened this morning, started backing up stuff for a reset later on.

    Got connection back about noon ET.

    I’m in the Tampa Bay, FL area

    • bkat11

      Really? I was in Hyde Park i noticed that I didn’t have a data connection after I turned off WIFI, restarted my phone and it was back right away

      • Haze1nut

        It was weirdly by individual, wife and i both have galaxy s8s and work at the same place. we were literally standing right next to each other when she was showing me her phone wouldnt connect to data. Turned off and on, data, and even tried toggling airplane mode. Nothing. Called tmo and was told engineers were working on it. In DFW. Everything working fine, now.

      • Francisco Peña

        See. Hyde Park is richer… lol

        I was in the Riverview area and it wouldn’t connect. Usually I can slap it in airplane mode and back out and it works. This time it didn’t. So I went to reboot, and it was stuck in the TMo screen. So I thought it was going to bootloop (G6). Then it finally shut off. But when it came back on, it only would attempt to get an LTE and turn the icon off. back and force it tried and then shut the LTE off. Was in the University area and still nothing finally worked at noonish.

  • Larry E

    I haven’t had any issues today in Atlanta.

  • bkat11

    No issues in Tampa…flying at triple digit speeds

  • Columbia, SC is good

  • Delfos Sambucetti Arturaola

    I had an issue this morning in Dallas Texas.

  • samsung freud

    Never had problem this morning in corpus christi tx

  • sinnerofa10shun

    No issues in Houston, TX.

    • jordany argueta

      Actually I’ve had issues with LTE dropping about 3 seconds randomly and reconnecting for the past 2 weeks by the east side by 610 and I-10. I reported to T-Mobile and they said they were working in that area. It’s still not fixed yet, affects HPSA+ also.

      • Jay Holm

        I live at 45 South & Beltway 8, no problems at all.

  • Darryl Woodbury

    No issues here in New Jersey. I’ve been streaming music all day with no interruptions in service.

  • dtam

    oh, and I thought it was because I dropped my S7E yesterday. I’m in the boston area.
    Wife sitting next to me happily using her V20 and I turned on the mobile hotspot on my g pad

  • lion7718

    I had problems for a few hours, I just turned on Wi-Fi to receive calls & texts.

  • Marcus Rose

    Here in Denver everything is good!!!

    • Terry

      I am also in the Denver area, not had any data problems that I can report, but have you seen the issue where are you get the same text multiple times?

  • Terry

    Has anyone had the issue come up again where you are getting the same text multiple times? I received the same text from a friend 4 times this AM. (and before anyone asks or jokes, no he did not send it 4 times)

    • illstplaya .

      I actually used to have that problem but it was with my old Samsung sliding keyboard phone. After that phone i got a smartphone (Sony Xperia Z1s) and I never had that problem with the Sony. I now have a Sony Xperia Z5 and the problem never came back. This was around 2013 though so I’m not really sure what caused it

    • Andrew Singleton

      ask for a replacement sim for defect. its a free swap and it usually fixes that.

      • Terry

        Thanks Andrew, I will try that.

  • stuartus

    Seriously down for a couple of days here in Los Angeles. Vexing.

    • Melissa Cardenas

      What part of LA ? IM in East LA 90022 and Montebello 90640 and yesterday and today its been working fine no issues here.

      • stuartus

        West Valley

  • dtam

    calls were working, just no internet (at least that was my experience)

  • Jay Holm

    No issues in Houston (77089)

  • MadJoe

    I was having network issues yesterday morning, but my wife, who also has T-Mobile, wasn’t. How does that make sense?

  • Jason Ader

    This issue hit me in Phoenix. I thought my PRIV had a failed antenna. Two other phones on T-Mobile were just fine. Glad to hear it was a network issue and not my phone.

  • atomheart411

    Absolutely zero 4G in all of Marin county today. Even worse than normal.