Nexus 5X and Nexus 6P don’t support band 12 or VoLTE, but Google is working on it

nexus5xnexus6pofficialtmo

Today Google finally made its Nexus 5X and Nexus 6P officially official, and the question on the minds of many T-Mobile customers was “Does this support T-Mobile’s band 12 and VoLTE?” Now it looks like we’ve got an answer.

In response to a question on Twitter, T-Mobile’s support team says that neither the Nexus 5X nor the Nexus 6P will support band 12, but that T-Mo is working to enable the feature. Meanwhile, Wi-Fi Calling won’t be turned on by default, but you can enable the feature when you connect one of the new Nexuses to T-Mobile’s network.

T-Mobile product guru Des Smith fielded the same questions on Twitter and gave similar answers. He explains that Google is working on T-Mobile band 12 and VoLTE support on the 5X and 6P and that while Wi-Fi Calling is turned off by default, putting in a T-Mobile SIM and connecting to the network will let you turn it on.

Band 12 LTE is a big deal for T-Mobile. That particular flavor of LTE does a better job of reaching over distances and penetrating buildings than T-Mo’s other LTE coverage, and T-Mobile has been pushing it heavily lately, touting their plans to have the service in more than 350 markets by year’s end. To that end, it’s kind of surprising to see that Google’s new Nexus phones don’t support T-Mo band 12 LTE and VoLTE out of the box. We’ve heard some rumors that T-Mobile’s certification process may be a bit of a pain, but you wouldn’t think that that’d be an issue for a company like Google.

So there you go. For now it looks like band 12 LTE and VoLTE aren’t enabled on the Nexus 5X and Nexus 6P, but Google is apparently working on fixing that. The two phones are expected to begin shipping later in October, so here’s to hoping that Google and T-Mo have this whole situation sorted by then.

Via: Android Police
Sources: @TMobile (1), (2), (3), @askdes (1), (2)

Tags: , , , , , ,

  • benjitek

    More an more, consumers are just realizing that the iPhone is the best option available for comprehensive band support :-(

    • socalrailroader

      No, the Nexus 6 is.

      • benjitek
      • Rob

        Actually its not… Nexus 6 supports a lot of bands but iPhone 6S supports carrier aggregation (2+2, 2+4, 4+4, 2+12, 4+12) which makes a big difference in usability. And this is coming from someone who loves his Nexus 6. The band 12 update was bittersweet for me. My phone prefers the band 12 signal which runs an average of 6Mbps instead of the 25-30Mbps it was getting with the band 4 signal. Carrier aggregation for T-Mobile bands would have been amazing.

        • Mark

          I find my Nexus 6 gets much better coverage than my 6s – the 6s will be on E while the Nexus 6 will be happily locked onto band 12.

        • Rob

          I don’t like iPhones so I don’t know about the actual cellular connection quality but on paper it should be better. Motorola phones have some of the highest SAR levels historically though so that would explain it if the 6S is lower.

    • seancaldwell

      Of course, because the iPhone 5 and 5s and 6 had amazing Band 12 and volte support on T-Mobile. not.

      It wasn’t until the 6S just released within the last week that Band 12 was supported by Apple. Glad they came around.

      • benjitek

        So then, you have some sour-grapes going on because of outdated hardware — that’s unfortunate :-(

        • seancaldwell

          um, no. You made the point that “consumers are realizing that iphone is the best option for comprehensive band support.” That would be difficult for consumers to ascertain since up until the 6S was released last week, iphone did not support the latest bands. I have been enjoying all the latest bands for quite some time with android phones. And I’m glad apple is there as well.

        • benjitek

          Might be confusing for you, the average consumer doesn’t have an issue figuring things out — thanks though ;-)

        • George

          You suck benji

        • Prode

          When the Iphone 6 was put out last year Band 12 on T-Mobile was not turned on yet. (or I do not think it was anyway) Now when you look at today, the 6s has it out of the box, so the reps will tell ppl this when they say you will get better coverage with the 6s over the nexus phones. The avg customer has no clue what Band 12 is and all they want to hear is will this phone work with everything T-Mobile has now and the answer to that right now is no. The 6s is yes. Also the phone is shipping with slower hardware to some of the other android phones. Look at the S6, Note 5, that phone (until the reviews of the nexus are out) looks to be way better then the nexus. I always looked at the Nexus 6 to be a good phone compared to the Note 4. They were both pretty much the same phone.

        • benjitek

          blah blah blah…

        • steveb944

          “When the Iphone 6 was put out last year Band 12 on T-Mobile was not turned on yet.”

          It was starting to show up so consumers could benefit, and it sure as hell started working within Apple’s yearly upgrade cycle leaving old customers SOL.

        • Prode

          You could say the same about the Galaxy S 5, LG G3, or even the HTC M8. Those devices were out before there new ones with Band 12 being out. The only phone that was already out when Band 12 lunched and worked on Band 12 was the Note 4. The problem with this is that, any new phone coming out right now that may be sold on T-Mobile’s network needs to have Band 12 out of the box. Not it is coming with a update. Since T-Mobile is pushing Band 12 aka what T-Mobile calls it Long Range LTE.

        • steveb944

          You do know that there was no hardware to be able to have band 12 until September+ release. It wasn’t ready for market before then. So LG, Samsung, and HTC didn’t have a choice because those devices are on a different release cycle.

          And I think those devices released before it was official.
          https://www.tmonews.com/2014/07/t-mobile-volte-reaches-nationwide-status-and-700mhz-lte-is-go/

          “The only phone that was already out when Band 12 lunched and worked on Band 12 was the Note 4. The problem with this is that, any new phone coming out right now that may be sold on T-Mobile’s network needs to have Band 12 out of the box.”

          I think there were others
          http://www.spectrumgateway.com/compatible-phones

          I’m not sure how that’s a problem…
          Why would they want to sell devices in store that don’t fully support their network after official announcements?

        • Ninjanooby

          Yeah apple’s outdated hardware lolol

    • Thetruth

      Lolol! That is a crock of shite. Apple released iPhone 6 without band 12 when various Android manufacturers at the time came out supporting it. Don’t feed into your little cult fantasy land.

      • benjitek

        And yet more sour grapes :-(

    • KingCobra

      They really are. VoLTE, ALL of the necessary bands, Wi-Fi calling, and easily swappable between Verizon, AT&T, and T-Mobile by just switching sim cards. No extra steps or software required. Such a clean OS and interface.

      • benjitek

        I know, right?

    • steveb944

      Let me feed the troll.

      Given Apple’s yearly update cycle in hardware, they didn’t fully support T-Mobile all of the prior 365 days. You know since band 12 started showing up since last year.

      So you’re saying devices shouldn’t be future proofed if Apple has done so well prior to the newest releases. I guess that is the Apple way. Screw the old customers, but come on buy this shiny new carrot!

      Edit:
      And I’m pretty sure it took them a while to support WiFi calling as well.

    • TBN27

      It wasn’t. It lacked what other top end androids have

  • Sylvan

    It seems pretty clear that both the phone itself and Google support Band 12. This (hopefully just a delay) has got to be on T-Mobile’s certification process..

    • Alex Wagner

      Agreed. Google’s advertises band 12 support and the Nexus 6 was updated to support band 12/VoLTE, so I imagine it’s only a matter of time before the 5X and 6P do, too.

      • Prode

        A matter of time isn’t as good as out of the box. Look how long it took to get Wifi calling on the N6. It was months. If it doesn’t work out of the box ppl will get a phone that works now, not the promise that it will work at one point. T-Mobile and Google have always been good with the nexus phones. I am very surprised to see Google not have Band 12 with VOLTE on out of the box. Unless something changes right away, I do not think this phone will sell well until it supports it.

        • kbiel

          You’re right. No one should buy a 5X or 6P today since it won’t support band 12 out of the box right now.

        • I was just waiting for the 5X to come out to decide what to replace my aging 5 with. And, since the 5X missed the mark with B12 and VOLTE, it ain’t it.

        • Swivelgames

          Go talk to T-Mobile then. These devices support Band 12. T-Mobile keeps dragging device manufacturers through the mud like this until well after ship date; except for Samsung and Apple, of course… Oddly… :)

        • Swivelgames

          Then blow up T-Mobile’s support lines and tell them to get their heads out of their asses. These devices support Band 12. It appears that T-Mobile has dragged multiple other devices / device manufacturers through the mud like this until well after ship date.

          Although, Samsung and Apple don’t ever seem to have any trouble… Hmmm. Odd.

        • Prode

          calling t-mobiles support lines will do nothing for you. Samsung and Apple care about there customer’s and want to make sure they get the best with any carrier they use. How do you know that Verizon or ATT doesn’t have something just like this. I am almost 100% sure Verizon has something just like this for something. Google is just being lazy about it. If Apple can do there is no reason Google can not.

    • kbiel

      That’s my guess; it just hasn’t been certified yet. We know the hardware supports it and Android 6.0 supports it (I have it working on my N6 running preview 3). So, it sounds like all the pieces are in place except for the thumbs up from T-Mobile.

      • T-Mobile guy

        T-MOBILE very particular about handsets using band 12 because the software must support VoLTE, but more importantly, E911 on VoLTE. T-Mobile’s network relies heavily on band 12 in more rural areas which are being built and as they expand the footprint there will not be multiple layers to fall back on for E911 so the band 12 VoLTE/E911 aspect becomes even more critical.

  • yardie

    It supports band 12. I just needs to be enabled. After all it does have the radio for it

    • So you know more than John Legere is stating? I think you are correct, but unfortunately, its a feature that won’t work right away?

      • CJ Jacobs

        The phones obviously have band 12 support since T-Mobile says they’re working with Google to get it working. If they didn’t have the radios for band 12 there wouldn’t be any work that needed to be done since it would impossible to get band 12 working on the phones without the proper radios!

  • Fabian Cortez

    The headline should read: “Moto E 4G LTE doesn’t support band 12 or VoLTE, but Motorola is working on it”

    Good job Google. Other OEMs should follow suit.

    • I didn’t get it. Why should the headline read differently?

      • Swivelgames

        Because T-Mobile likes to troll phone companies that don’t want to pay money just to get a shiny sticker for T-Mobile’s “super secret awesome must-pay-us-money-to-be-certified-to-work-on-our-proprietary-network” certification. :D

  • Nate334

    That’s why I always stick with T-Mobile branded phones (S6). It took almost 5 months for the nexus 6 to get WiFi calling.
    Last year I test-drived a T-Mobile S5 and an unlocked Nexus 6 for a weekend and amazingly, the S5 got better signals everywhere, so I think T-Mobile-branded phones are better optimized to take advantage of T-Mobile’s signals. All T-Mobile Samsungs come with VoLTE, WiFi calling, Band 12 LTE out of the box..

    • That’s the timeframe that came to mind when I read that both Google and T-Mobile are working on it: 6 months at least. Good luck to then. As for me, for $380 I expected the 5X to come fully featured and not half assed. Then again, it’s Google after all.

    • Wizzarf

      Lol, a lot of companies pad the signal so it looks better than it is. Nexus doesn’t exaggerate the signal strength.

      • Nate334

        Nope, I used to be a long time Nexus user N4, N5, and then I realized I could NOT make phone calls were other phones easily could. I know some phones exagerate signal strength; but the T-Mobile Galaxies strength seem real.

  • Trysta

    Hopefully Des can keep us updated. If this is coming eventually I’m not worried. Not in a band 12 area right now anyway but I’ll be moving next year to the west coast and T-mobile coverage is a lot crappier there in my experience. I was hoping band 12 would mitigate this.

    Still I’ll finally have Wifi calling after forever. And I remember hearing that T-mobile would be one of the first carriers to support Marshmallow’s built in visual voicemail so it isn’t all bad.

  • justanormalguy13

    WiFi calling!!!!!! Yes!!!!!!!!!!!!!!!!!!!

  • FILA

    Hope this shit gets pushed fast. Im tired of T-Mobile dragging their feet on making Band 12 possible. Or Google or Motorola or whoevers fault it is. Doesnt make sense.

  • vinnyjr

    Those are 2 butt ugly phones. If they didn’t incorporate band 12 then screw those phones. If They weren’t smart enough to Make their new phones have access to the best And innovative Carrier in the USA than they are the losers. T-Mobile has the most new customers so to not include band 12 is just plain assinine. Just purchased the Samsung Galaxy S6 with 128gb of int-storage and also the new iPhone 6S with 128gb of int-storage. I’m all set for now. Might update my iPad mini 3 to the mini 4 but who knows. Thank You T-Mobile, Thank You John Legere.

    • BillSmitty

      Absolutely agree with almost everything you say. I’ve been an Android user from the beginning and do like the S6 Edge, but other than that, most new Android phones are awful, IMO. This Nexus is aesthetically terrible (and too big) and lacking features that should be a no brainier. It is no NexusOne looks wise. With TMO offering unreal deals on the new iPhones, I may finally switch.

      • imrf

        Been a long time Android user here and my 6s+ 64GB should be here today or tomorrow. This Nexus 6 has pushed my button too many times. I’m done with it.

  • vinnyjr

    Not T-Mobile’s fault. Failure and very stupid on those dumb ass phone companies. They are the big losers.

    • Acdc1a

      Agreed. Google should have demanded band 12 operational out of the gate. T Mobile is growing faster than the other 3 carriers combined.

  • Frettfreak

    I dont care either way if i cant get this on my jump plan, its not a phone i will ever be buying. FN LAME!!!

  • Mike Palomba

    Has anyone noticed that the “hot topics” bar on the site is very out of date? It lists the LG G4, Uncannier 9.0, Galaxy S5, HTC One M9, and LTE. There has been a ton of news lately thats a whole lot more popular.

  • VG

    For people who want a pure operating system (i.e., no bloatware and no carrier involvement in OS updates), VoLTE on B12 AND WiFi Calling, there are only 3 choices available today: the iPhone 6S, the iPhone 6S Plus, and last year’s Nexus 6. Unfortunately, today’s news that the new Nexus phones won’t support VoLTE out of the box really limits available smartphone options for having the best possible experience on T-Mobile.

    • The Motorola offerings have nearly pure OS and are updated right after an oficial release, so I’d count them in, if just.

      • VG

        But the Moto X Pure Edition does not yet support VoLTE on B12, so I can’t include it on my list.

        • KlausWillSeeYouNow

          It will soon, though.

    • Ohh

      Not true, there are more than 10 devices on t-mobile that supported band 12. http://www.t-mobile.com/optional-services/coverage-phones-700.html?AID=11878398&PID=7670240

    • steveb944

      Apple has their own internal bloat. Yes if I can’t remove a useless app that comes with the device, it’s bloat to me.
      You normally don’t bring up bloat outside of Apple.

      So it’s only the Nexus 6 IMHO. And eventually the new Nexus devices.

      • imrf

        And what do you consider bloat in regards to the iPhone? Nexus devices still have a lot of bloat that you can’t remove too.

        • yankeesusa

          Google at yesterday’s even said that almost every single one of their apps will be removable once android m comes around.

        • imrf

          Yeah, we’ll see what really happens.

        • yankeesusa

          It’s already happened. On android M preview it was already that way. Plus with tmobile you get native visual voicemail built into the google dialer also.

        • imrf

          Right. And that’s a preview of what it could be. Let’s see what really happens with the final is pushed.

        • yankeesusa

          I guess you don’t know what a preview edition is on nexus. Nexus is made to be a developer phone. Preview 3 was almost identical to what the final build will be like. Just like when apple releases their preview edition on their iphones.

        • imrf

          I know exactly what a Nexus device is and is for. I’ve been using them for 5 years now. A preview is just that, a preview of what they would like the OS to be. It does not mean that it will be released 100% the was the preview was. It has happened before.

        • yankeesusa

          Ok

        • steveb944

          Do you lack reading comprehension?

          “Yes if I can’t remove a useless app that comes with the device, it’s bloat to me.”

          I can remove/disable items on Nexus. Push comes to shove I can root and still have updates, unlike Apple that you jailbreak and are now considered a law breaker of their ecosystem and a new update will break the device you ‘own’.

        • imrf

          No, I do not lack reading comprehension, do you? I asked a simple question and you couldn’t answer it. Instead you re-quoted a weak general statement that had no value whatsoever.

          When you root, you don’t get updates. Or if you’re dumb enough to enable them, they will remove root. Which then you may have to wait for a new rooting method. I’m well aware of Android and Nexus devices, I’ve been on them for over 5 years.

        • steveb944

          Let me go into detail then so you know the grass isn’t greener on the other side. I thought that was a trolling response by me saying there’s bloat in iOS…

          From BGR the definition-
          “Here are the definitions that are returned by both Google and the in-built dictionary in OS X:

          • software whose usefulness is reduced because of the excessive disk space and memory it requires: a nasty piece of cross-platform bloatware that’s in serious need of a total overhaul.
          • unwanted software included on a new computer or mobile device by the manufacturer: users must initially contend with the usual bevy of bloatware (unnecessary toolbars, games of questionable value).

          In terms of Apple specific apps:
          Find My Friends, Find my iPhone, Apple Watch, Tips, Podcasts iBooks, Stocks, Compass, Game Center, Newsstand/News.
          (note I haven’t downloaded iOS 9 on my work issued phone because I’ve seen it’s bad, so this list may have changed AND I don’t tend to check my ‘useless’ folder much.

          http://mashable.com/2015/06/09/ios-9-unremovable-apps/#BL0ud9Q8FikG

          If you noticed comparable apps on Android are optional or can be disabled.

          I would even go and call their browser/messaging/email apps bloat as you’re forced to use it. BUT I digress, that goes more in line with the FTC (antitrust) investigating Google (which allows OEM/dev options) but not Apple with their proprietary hardware and software combo alienating others (even crept into Apple Watch as it’s near useless with 3rd party apps).

          Are you serious that’s your defense?
          If someone is rooting/jailbreaking a device you better know what you’re doing. But you can’t compare the two.

          You can unroot/root, unlock/lock the botloader to your heart’s content on Nexus. If root is reapplied you can remove it.
          Good luck with that on Apple as they’ll just turn your device into a useless brick.

          So you’ve been on Nexus for 5 years… Meaning you like the openness, function, and timely updates. So maybe you really didn’t know about Apple bloat, if so sorry for my initial reading comprehension response.

    • Kenneth Warner

      The m9 has band 12

    • yankeesusa

      G4 and samsung note phones have it also.

  • Alex Pilaia

    What about Wifi Calling on the original Nexus 5? Can this feature be activated with the SIM??

    • steveb944

      Potentially with Marshmallow having it built in. Next week we should be able to confirm.

  • KingCobra

    They’re pretty much the only phones to come out this year and not have Band 12 support. Way to drop the ball Google.

    • steveb944

      Moto shut off theirs too.

    • AJ2

      What do they gain by shutting off 12?

      • KlausWillSeeYouNow

        Absolutely nothing, although they will support Band 12 officially soon.

  • Jason Lav

    I’m a Nexus 5 user, looking to update to a Nexus 5x. To the layman what does this mean to me? Will the device not work on T-Mobile? Will it simply not be as fast as it could be (normal LTE speeds)?

    • Jason Crumbley

      It will work on T-Mobile, just not that band of LTE, yet.

      • AJ2

        Does the 2013 unlocked Nexusv5 work. On Band 12

        • Enrique Escobar

          no

        • Third_Eye

          No! But Nexus 6 is compatible with Band 12. So seems like a downgrade to some.

          The 2015 high end with TMobile specific models and even mid end phoneslike the Alcatel One Touch seem to have Band 12 compatibility.

          From what I am understanding, the problem is that TMobile wants Band12 + VOLTE certification before they allow the Band 12 to be enabled. So the OEMs are expected to undergo that and once done, when you insert the TMo SIM, band 12 is enabled in your phone. Some OEMs have no interest in doing the certification, esp the ones with Pure unlocked phones. Motorola, Asus, Blu and now Google.

          If the manufacturers fail to certify with TMobile, then even if the phone has Band 12 compatible antenna, it will effectively not be used.

        • Jason Crumbley

          I’m pretty sure that phone was not built with band 12 in mind. I could be wrong though.

    • Prode

      everything will work but Band 12 of LTE.

    • So what THAT means (as everyone said “but Band 12 of LTE”) is that there may be some areas where T-Mobile advertises it has LTE coverage but that coverage is possible only through Band 12. Phones that don’t have Band 12 support will not get LTE in those special areas, and will drop to HSPA. Where T-Mobile uses Band 12 is something you may have to google.

  • yardie

    Network
    GSM/EDGE: 850/900/1800/1900MHz
    UMTS/WCDMA: B1/2/4/5/8
    CDMA: BC0/1/10
    LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30
    LTE (TDD): B41
    CA DL: B2-B2, B2-B4, B2-B5, B2-B12, B2-B13, B2-B17, B2-B29, B4-B4, B4-B5, B4-B13, B4-B17, B4-B29, B41-B41

    • NexusPhan

      Not quite. You missed the most important one. B4-B12

      LTE CA DL: B2-B2, B2-B4, B2-B5, B2-B12, B2-B13, B2-B17, B2-B29, B4-B4, B4-B5, B4-B7, B4-B12, B4-B13, B4-B17, B4-B29, B41-B41

      http://www.google.com/nexus/5x/

  • Jason Crumbley

    With no carrier support, they can expect to sell far fewer devices this year.

    • AJ2

      They don’t even market the devices. Theres no. PR outside the tech press. The average person doesn’t know all the things marshmallow can do that ios can’t, or that you can get a 128gb Nexus 6P phablet for the same price as a tiny 16gb 4.7in iPhone 6S. That doesn’t include the current $50 Google Play credit for pre-orders or the ability to try Project Fi, which uses Tmobile, Sprint and wifi and pays you back for credit you don’t use

    • Swivelgames

      wut…? No carrier support? Fucking trolls. They’re everywhere!!

  • gmo8492

    Why doesn’t just T-Mobile give out their source code and have Google implement it in the stock ROM. From what I’m aware Volte is just software related.

  • AJ2

    Was gonna try Tmobile but if band 12 is what’s needed for coverage in buildings, its a deal breaker a. Despite feature compromises, it feels more & more like iPhone is the only ootion

    • Enrique Escobar

      dude why wouldn’t you at least try them???
      there is an always growing list of devices that support band 12 including the good ol’ Nexus 6 which you can buy from amazon for the same price as the newer Nexus 5x or you can get any of the Galaxy or Note series which are great devices and then, there are also the new iPhones and plenty more!
      worst case scenario, you end up not satisfied with service but you can always cancel and get every penny back within 14 days, i think that’s plenty of time see whether they meet your demands or not, good luck!

      • Frank Coley

        What phones would you be referring to sir? Oh Sony Phones? … Nope can’t use Z5s on the network no band 12 support.. Oh wait you mean windows phones right ? … Nope not carried on T-Mobile… Dude T-Mobile literally boiled down to only carrying 3 phones… Samsung, Apple, LG. That’s fail bro. Theres not much options out there anymore.

        • Enrique Escobar

          You are right, sadly, there is not much selection but my point was just to inform you in case you didn’t know that there are at least a couple more phones that support it besides iphones and that if all you wanted to do was to test the network you wouldn’t really be losing anything.

    • Mike Palomba

      There’s a ton of android phones that support band 12

      • take the good person test

        hello Mike. This off topic but how is band 12 on your new iPhone?

        • Mike Palomba

          Honestly I’m not sure. I only saw it once and it was only 1 bad that quickly turned to no service. I do believe carrier aggregation is active because I have 5 bars in many places I previously had 3 or 4. All in all, as of right now, it’s not much of an improvement

        • Prode

          Band 12 is great on my 6s plus. It works very well and I see it in all kinds of places.

    • yankeesusa

      They get good signal indoors, it’s just way better with band 12.

  • Just saying, but if T-Mobile were to announce VoLTE and WiFI calling support on all Unlocked phones, they would truly be un-carrier and make lots of customers happy. Before you bash this comment, yeah I know VoLTE and WiFi calling requires tweaks in the software updates, etc. and needs approval from T-Mobile’s certification process. But it would be awesome if it ever happens.

    • Dada

      There is no special tmobile certification for VoLTE iirc. The one who certifies it is FCC.

      • zx6guy

        Did you read the article? Down voted.

        • Swivelgames

          I was going to leave a comment, and then the word “troll” popped in my head. LOL.

          Either Troll or Idiot. Neither one is good XD

      • Swivelgames

        Damn trolls.

  • J.J.

    i know each side is a saying it will take work but this is so disappointing that you just about cant buy an unlocked non tmo branded phone and get all tmo bands, especially with them promoting byod. also it seems crazy that google would release a fi phone that depends on tmo but cant run all of tmo bands at release. seems silly. i bought the moto x pure only to find out in a forum that band 12 was not enabled(i missed the fine print i guess and just depended on the large advertised band list on the moto website)

    • Bryck

      I’m also a Motorola Pure owner, love the phone, but I’m definitely disappointed with both T-mobile and Motorola decision of having the B12 disabled from the box. I guess if worst come to worst I can always switch carrier.

      • Mike Palomba

        Or you could switch phones and get one that supports band 12. It stupid that they disabled band 12 even though the phone can use it

        • Bryck

          I gave up my note 4 with B12 support, because I was so sick of the phone loosing wifi connection, constant lagging, battery draining, and many more bugs. But most high on the list was that I wasn’t enjoying the phone anymore, and, Ohhh, that I mention the lack of updates from Samsung . I’ll wait for Motorola to push the update, I get great service where I live. Overall performance regardless on how powerful the Note 4 processor is, it’s night and day smoothness wise. the Moto puts the Note that I HAD to shame.

        • yankeesusa

          The Note 4 has band 12 active. No problems with that one. lagging i can see and battery drain also. Although battery drain will be solved with android m if samsung gets their act together.

    • Swivelgames

      Thank T-Mobile for their proprietary certifications and standards :D Woohoo!

  • Jimmy James

    My home happens to be in a dead spot for band 4, in a populated metro area. Only band 12 works. They gave me a box that boosts the band 4 signal after I had complained a hundred times to upper level support, that I only get band 4 if I walk down the street without any houses, cars or trees around me. So without band 12, my phone would go to 4g. I’m sure other people have this problem and don’t have a box, and would be stuck with 4g on the new Nexus phones.

    • Frank Coley

      Just so everyone understands. T-Mobile did do something since last year and it impacted me as well, but guess what? I DO NOT own the nexus 6, I own the Note 4. I used to get high-speed LTE at my house with only 2 bars and now its been reduced to about 6-7Mbs a second speeds– Sad, isn’t it ? 30mbs down to 6 and 7mbs.
      My Note 4 also suffers from the same issue where it will not hang onto the LTE signal and will bounce to “4G” which is very slow (Sometimes/Most the Time) I’m not sure what T-Mobile is doing, but I do not approve of it. Since the New Note 5 and other Samsung phones came out I’ve been getting some poor performance via LTE. I swear they struck a deal with Samsung and iPhone… because you go in the store and those are really the ONLY two selections they have other than LG… That’s a bad sign. — Plus, I walked into a store and got the signal booster box for free :P, although it only boosts the signal, but the connection strength is still the same.
      My point is, its not just Nexus Phones that are affected.

      • Jimmy James

        Yes. I forgot about that. Mine would also go to 4g until I called them and they sent a signal to my phone. Then it would always stay on 12, until I got the box.

  • imrf

    lol.. Good thing I didn’t go for them this round. Why would anyone have band 12 disabled at launch. After the fiasco I’m having with my Nexus 6, I may never return to the Nexus line again. Have my iPhone 6s+ 64GB on it’s way to me and not feeling any regrets leaving Android after 8 years.

    • yankeesusa

      What fiasco is that? I love my n6, haven’t had any issues.

      • imrf

        Well, in my area there’s a handoff issue going on. When I leave my house it rarely will hand off to LTE, usually either it just hangs waiting for some kind of data or maybe HSPA. Then, ever since the wifi calling update was pushed my phone has major duplicate text issues when on wifi calling. My G2 didn’t have that issue and my phone has been reset countless times and they supposedly worked on stuff. Now it’s supposedly a known issue. I’m just tired of it. I have signal issues with all carriers in and around my house, I just want something that’ll work well. And so far only iPhones seems to work well in my area. It’s crazy. Plus I’m tired of how segmented the Android ecosystem has become.

        • yankeesusa

          When you say handoff, what exactly do you mean… when you are on a call with wifi? I don’t have any of the text issues, i would contact motorola support and check your apn settings. Also, the segmented issue is a non issue. Android is open source and it will always be like that. All nexus phones are the same, if you switch to an lg or samsung, then yes it will be different. Even with the segmented issues as you say android offers a lot. Again, have your phone checked. I don’t have issues with my n6 except for the rare occasions where it will choose hspa instead of LTE.

      • williejackbrainer

        I agree, I’m lovin my N6 as well. It can only can only get better.

        • yankeesusa

          You’ll love it even more with android m. Native Visual voicemail within the google dialer.

        • williejackbrainer

          Awesome, then I can removed the T mobile app.

        • Prode

          You can use Google Voice right now for Voicemail if you want. This also gives you Voicemail right in the call log if you turn it on.

    • Chris

      How sure are you that the 6S+ won’t have any of the network handoff issues you are talking about?

      • imrf

        Already have tried one where I’m having issues.

      • Prode

        I have a 6s plus and Band 12 is working great. I love seeing service in areas I could never see anything and had to use wifi calling to get anything.

    • ben7337

      8 years?! How is that even possible? The first Android phone was the T-Mobile g1 by htc and it came out October 22, 2008, that’s just under 7 years ago.

  • Alex Pilaia

    Will these phones be featured with JUMP on Demand anytime soon???

    • Danny Lewis

      No, you can only buy them through Google. :

    • yankeesusa

      For now, no. It took the nexus several weeks after release to be sold in stores.

    • williejackbrainer

      I doubt it, as they don’t sell that well and a lot of people still don’t know about the Nexus program.

  • mingkee

    If you check phonescoop and FCC, both have B12 (LG H791 and Huawei H1511).

  • yankeesusa

    People, this is not T-Mobile’s fault. Stop complaining to them. They have to do this to prevent accidents and to obey the law regarding 911 calls.

    • williejackbrainer

      It’s going to fall on deaf ears LOL

      • yankeesusa

        Yea, i know. Oh well.

    • Bill Smith

      From what I’ve heard it is their fault. Their VoLTE implementation is proprietary and the have an onerous certification process that most manufactures don’t want to go through.

      • yankeesusa

        That could very well be the case, but all this is premature. The phone hasn’t even been shipped and people are going crazy. The iphone and many other phones have volte without any issues and with android m it will be even easier to implement it. Also over 85% of tmobile users currently don’t have access to band 12 coverage. but hey, misinformation is what makes people go crazy so hopefully things get figured out.

        • Bill Smith

          Well it’s not just the Nexus people are upset about. There are several phones that band 12, but T-Mobile has asked their manufacturers to turn it off.

          I wanted the Moto X Pure, but without Wifi calling (maybe coming 6.0) and VoLTE/Band 12 (no info at all) I’m probably not going to get it.

        • ben7337

          Where did you get that 85% don’t have band 12? T-Mobile is agressivly rolling band 12 out and expects to ha e 190 million covered by the end of the year. That’s 60% of Americans and 70% of their consumer base. So in 3 months only 30% won’t be in a band 12 area.

        • yankeesusa

          I was just guessing based on a report back in april stating that currently tmobile gets around 275 million pops on LTE and band 12 currently only gets around 130 million pops as of august. My numbers are probably off but currently the nexus phones not having it for several months won’t be too bad. They’ll get it sooner than later if not before their even released.

      • Chris

        Why would it be their fault? they are protecting the people that would be using their network in cases where they fall in b12 only coverage. Manufacturers already knew this a while ago as T-mobile has sent those to them. The real question is, why didn’t google get the certifications BEFORE release?

        With that said, I still got the Moto X Pure. It’s a great phone for it’s price and I like the moto additions – simple and useful.

        • Bill Smith

          The real question is why would a manufacturer making an unlocked world phone need to get certification from the third place carrier in the US to use band 12.

        • Prode

          because that 3rd place carrier still has a lot of customer that could buy this phone. That 3rd place carrier is also one of the best looking carrier’s in the US right now and is gaining more and more ppl by the day.

        • Rob

          Umm… because there are areas that only offer Band 12 and Band 12 is LTE only. Without VoLTE, customers could end up in a situation where they have a connection but cannot make a phone call. That’s a pretty serious issue.

        • Bill Smith

          I really don’t see how that’s a problem. The screen could just say Data Only or something.

        • Rob

          So how are you supposed to call 911 in this data only area that may very well be band 12 only for miles? That’s exactly why T-Mobile makes everyone get their devices certified. Its a moot point anyway, Google is working to get it active out of the box by the time the devices ship.

  • Joe Green

    What a mess. I’m very sure it wouldn’t have killed Google to have pre-orders sold with retailers, like normal, in the US & Europe, in fact, more than likely higher pre order %’s. This “exclusivity” around the 5X & 6P is ridiculous, that idea of a true Android fanboy with a “rare” phone is a decade old idea that’s already been proven not to work. The Android experience in buying a phone won’t be changed, at least in my experience, just because you have to pre-order at their Google Store & “look cool” for now. I will kindly hold onto my Note 4 & wait until TMO has them in stock, & if not, I’ll be checking out what HTC has to offer in October. What a bunch of bananas.

    • Prode

      I would agree. I am not so sure T-Mo will be selling the Nexus the this time around. I would think google would of said something at the start of that were the case.

    • williejackbrainer

      Why would Google need to have a pre-orders for these phones?
      They never sold that well and never will. I believe that is not their intent to
      compete with the likes of Samsung and Apple as far as sales numbers goes. It’s
      not exclusive if everyone can buy them and use them on just about every carrier,
      with the exception of Verizon which always seems to be last with it comes to
      offering the phone(s). By the way I still look cool with an almost year old
      Nexus 6. People still ask me about the phone who makes it and where I got it
      from. Some please really need to relax, be patient and breathe LOL

  • Mikeq

    So, will the developer community come out with a way to enable band 12? I remember enabling different bands on Verizon through a menu.

    • Prode

      maybe but it will not work with VOLTE still.

  • Trolling

    Look see see, should have gotten a iPhone :)

  • timmyjoe42

    I almost ordered a %x yesterday. No Band 12 support is a MAJOR deal breaker. Until they get this feature activated and working I’m not buying. If ti takes too long, I’ll be getting something else.

    • Swivelgames

      It does work. T-Mobile just wants Google to buy the shiny “Certified” sticker.

      • timmyjoe42

        Having it disabled is a problem until it’s enabled.

    • Ryan

      Agree. I bought the N6 early on, with the premise that it would have wifi calling within a month. Then it was pushed to 1Q, ended up being 6 months. That process left a bad taste, granted it wasnt so much google’s fault. I’ll be waiting to buy until it actually does everything they say it will.

  • dontsh00tmesanta

    just like the nexus 6

    ill wait for a 64gb n5x

  • Enzowned

    Did the Nexus 6 not have Band 12/VoLTE at launch, then enabled afterwards? That would give me some comfort that it will come to these devices. Otherwise I’d say if it isn’t addressed shortly after launch, then it probably won’t be until next year’s devices. Just seems like it’s what companies do. They tell you they’ll work on it, but usually they find it best to address it in next year’s models. Not sure about Nexus devices however. Remember the N4 had LTE then they actually took it off. It never came back.

    • Swivelgames

      Yup. Same situation. T-Mobile just wants Google to buy a shiny sticker before T-Mobile will let them turn it on.

  • Arbi

    this is why after 4 years of having Android phone, I switched to iPhone 6s! I love Android but they don’t do enough support as the Apple do to its phones. I was tired of these update hide and seek and waiting game Of Android! what the hell that means they will support it “later”! and why not support at the release date!

    • taxandspend

      T-Mobile phones support it at release date. iPhone 6 didn’t have it, and never will. At least a phone from back then had the possibility of supporting it through an update.

    • Swivelgames

      News and their headlines… Smearing the Nexus 5x and 6p simply because T-Mobile doesn’t want to let the devices on their LTE network without a shiny sticker.

      The title of ALL of these articles need to change. The Nexus 5X and 6P DO support Band 12 LTE. T-Mobile just wants Google to buy a shiny sticker before T-Mobile will let the Nexus 5X and 6P on the network…

      Your iPhone, however, doesn’t support it and *never will*.

      • Arbi

        my iPhone 6s is supporting TMobile 700 MHz band 12!
        here’s the proof from Tmobile CEO John Legere

        http://newsroom.t-mobile.com/issues-insights-blog/lifetime-coverage-guarantee.htm

        • Prode

          hes a troll let him be and don’t feed him plz.

        • Arbi

          what do you nean by calling me a troll? before coming here and accusing people, go and read the link I Provided via official tmobile website! by the way, I’m not an isheep, as I have sim card converter and using both my galaxy Note 3 and iPhone 6s because I still love my “rooted” android phone!

        • Prode

          I wasn’t talking about you I was talking about Swivelgames. I agree with you. My comment was linked off your comment not his.

        • Arbi

          I’m sorry I thought you were talking to me lol I apologize

        • Swivelgames

          I stand corrected! Thanks Arbi. :)

          Either way, T-Mobile’s whole thing with their “Device Compatibility Testing” is retarded. The Nexus 6, 5x, and 6p all have support for it, and they work fine on it. T-Mobile just wants more money and the ability to sell their own version of the device.

  • Swivelgames

    News and their headlines… Smearing the Nexus 5x and 6p simply because T-Mobile doesn’t want to let the devices on their LTE network without a shiny sticker.

    The title of ALL of these articles need to change. The Nexus 5X and 6P DO support Band 12 LTE. T-Mobile just wants Google to buy a shiny sticker before T-Mobile will let the Nexus 5X and 6P on the network…

    • Thatguy

      Do you have any facts on that or is you trollin?

      • Swivelgames

        Are you trolling? Because I feel you are. Did you actually read anything other than the title? Did you read any other articles as well to make sure the facts are right? (damn trolls…)

      • Swivelgames

        If you were educated, you’d know that it’s T-Mobile and their “Testing Compatibility” bullshit. It’s a joke, and everyone knows it. T-Mobile just wants you to buy THEIR devices. Love T-Mobile; unlimited everything, no contract, it’s great. But T-Mobile has no successfully libeled against Google. Now everyone is running around with their heads chopped off saying “OMFG, the new Nexus devices don’t have Band 12 support, hahaha, if only they went with an iPhone!” If you’re educated, you know that the iPhone doesn’t have Band 12 support either… And never will.

        But it’s the uneducated masses that T-Mobile now has slandering the Nexus line because of their stupid VoLTE device “testing compatibility” certification bullshit. The device works fine on Band 12. T-Mobile just wants more money and the ability to sell their own version of the phone.

    • NAM37

      Band 12 still has not been enabled on the Moto X Pure (even though the hardware supports it) so I would not say it’s a forgone conclusion that it will be up on the Nexuses before launch.

      • Swivelgames

        Thank T-Mobile for that and their “Testing Compatibility” bullshit. It’s a joke, and everyone knows it. T-Mobile just wants you to buy THEIR devices. Love T-Mobile; unlimited everything, no contract, it’s great. But T-Mobile has no successfully libeled against Google. Now everyone is running around with their heads chopped off saying “OMFG, the new Nexus devices don’t have Band 12 support, hahaha, if only they went with an iPhone!” If you’re educated, you know that the iPhone doesn’t have Band 12 support either… And never will.

        But it’s the uneducated masses that T-Mobile now has slandering the Nexus line because of their stupid VoLTE device “testing compatibility” certification bullshit. The device works fine on Band 12. T-Mobile just wants more money and the ability to sell their own version of the phone.

        • dtam

          the new iphone 6s does support band 12

          but i agree that there should just be a disclaimer for the phones that don’t have voLTE and let people access data

        • Swivelgames

          Touché! :P

  • yeah right

    YOU should update this article that Google is expecting to have it up and running by SHIP DATE.

  • nexus fan boy

    T-mobile wifi calling support… is the best news I’ve heard all day. I ordered my phone yesterday morning.

    • yeah right

      Band 12 will be there too

  • Fuuuuuuuuu

    Funny, because the spec sheet on Google’s Nexus site says the 6P has Band 12 support.

  • Jack Zahran

    Does it matter, now that everyone can afford an iPhone 6s/+ with these new always up-to-date plans? Seriously.

    • Andrew Guenther

      “everyone can afford an iPhone 6s/+”

      You have a really interesting definition of “everyone”…

  • Colton Williams

    So, I’m thinking about buying this phone but I have a few questions if anyone here can answer them for me. I have a Moto X Pure Edition now and I like it, but my old man is looking for a phone and is willing to buy it off me for basically the price I paid for it. And given that the 6p has a better camera (according to DxOmark, still waiting on reviews) larger battery, fingerprint reader, and all metal design (and don’t burn me at the stake for this but I think the camera bar is pretty cool looking) I am really considering the 6p (again just waiting on reviews) but one of the great things about the Pure edition is the band compatibility. Now it is my understanding that the pure edition had its band 12 turned off for the same reason as the 6p so my questions are:

    1. Assuming Google can’t get band 12 working (or it takes them 6 months like on the Nexus 6) would I notice any difference in coverage between the 6p and the Pure Edition? Because right now my Pure edition has signal everywhere my One M9 has signal.

    2. If Google does get band 12 working does that mean it supports ALL of t-mobiles signal bands, including any we might think are coming in the near future?

    3. And finally (correct me if im wrong) the spectrum auction next year is for 600mhz, what band is that? does the Nexus 6p (or Pure Edition) support it?

    • LaurenR81

      1. None of these phones have working band 12 yet, so you wouldn’t notice any difference in coverage. Given that Google is the biggest and most successful company of the three (Google, Moto and HTC), and that they also already have an unlocked phone (meaning not sold through a carrier) with band 12 and volte on t-mobile working, I would say your best bet is to go with the 6P, because they’re likely the first to get it enabled.

      2. Yes, it will support all of t-mobiles bands if 12 is added with volte support. As far as any future bands, that will depend on whether Google went through the certification process (FCC and T-mobile’s) to carry that band in it’s phones.

      3. 600 mhz will use the 633-698 mhz frequency, split into 1.5, 3, 5, 10, 15 and 20 mhz. AT&T has said they are going to spend up to $9 billion to build up their network with it, and since t-mobile is busy upgrading their AWS network and implementing band 12, they won’t be in any rush to implement the 600 mhz spectrum. So, simplified, Verizon will use the 800 mhz spectrum, T-mobile will use the 700 mhz, and it looks like AT&T will use the 600 mhz, whenever they can get it up and running, but any phone that will support this won’t even be out until close to 2017 or later.

  • imrf

    No, I’m well versed on Apple phones as well, I just don’t see that they have a ton of bloat, neither do Nexus devices, but they do have some. Apple phones can be jailbroken and a lot can be done with them and they do not turn into bricks. Granted they haven’t found a way yet with iOS9 but that’s five. I’ve been using iOS9 for a few months on my work phone and it’s like butter compared to my Nexus 6, and my work phone is a 5c.

    • steveb944

      It really irks me when I see the icons in my face at all times (in folders) unlike Android they’re hidden in the apps drawer.

      They get bricked post update if you’re jailbroken, vs Android just rerooting. Granted I haven’t JB a device in years since I had an iPhone as a personal device, I can’t JB my work phone.

      I wish I could say the same. The 6 and 6+ at work have suffered from lag with iOS 9 and the latest update respectively, and my 6 is already bad enough so I won’t bother unless the IT department forces it.

      • imrf

        I get the icon thing. Not sure what’s going on with your phones, but my work iPhone and now my 6s+ don’t suffer from any lag.

  • Yall do realize that Huawei will be selling the 6P directly from GetHuawei, right? And they have their financing program called Affirm, where you can order the phone and pay for it over 12 months with your CC? I used it to get the P8 lite. I don’t even want it, now that the 6P is out! UGH. But I ordered a case and glass protector fr it. Gonna eBay it.

  • socalrailroader

    Evidently, this is NOT a 6P or 5X thing, but a Marshmallow thing! I just flashed 6 on my Nexus 6 on Project Fi, and I’ve lost Band 12. I went into LTE Engineering, and it’s enabled, but my N6 now refuses to pick up on it.

    • socalrailroader

      An update – Band 12 works again, but I had to put my T-Mobile SIM back in

      • John Bokilo

        Can you provide any link on how to flash a radio to get band 12 back on Fi? That would be appreciated. My N6 on Fi is not VOLTE and the reception stinks!

  • Derek Gordon

    The family’s multiple N5X’s will arrive this Thursday. This is great news for an upgrade to better phones. As a TMO user, I’m perturbed by the Band 12 issue though. Our service sucks inside buildings anywhere we go, but primarily we suffer around town on a daily basis. No news is bad news on Band 12 in my opinion.

  • Satariel

    DO IT HAVE NOW?”??