Customer Care Closed For President’s Day

If you were planing on getting that overdue bill fixed or getting an extra discount from the Loyalty Dept., you might want to do it before President’s Day. T-Mobile states that most Customer Service and Sales will be closed for the upcoming holiday between 10 p.m PT on February 20th and 3 a.m PT on February 22nd.

If you try to reach General Care, Customer Loyalty, Financial Care, or FlexPay between the hours mentioned above, you will hear a closure message.

The following branches will remain open:

  • Activations/Credit
  • Business Credit
  • Puerto Rico
  • Rebate Center
  • Retail Support Line
  • T-Mobile Prepaid
  • Technical Care including Hotspot
  • Telesales
  • Walmart Family Mobile
  • WLNP

Just a little heads up!

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