2008 Year in Review


Ah yes, the 2008 year in review T-mobile USA post. It wasn’t to long ago we got a look at fourth quarter 2008 numbers and while it wasn’t the stellar year we all hoped for, it wasn’t a year like Sprint’s either. Highlights of the report include 130 cities covered by 3G, with that number expected to jump to 200 before the end of 2009. A 31% increase in data services revenue from 2007, more than double the messages carried from Q4 2008 from the Q4 2007. Average revenue per user dropped to $50 dollars in Q4 down from $52 dollars in Q3. Well at this point I’m sure some of you have stopped reading as the statistics can be pretty dry but feel free to jump over to BusinessWire and read the rest of the 2008 year in review release. 


Fun hightlights do include!

  • On February 4, 2009, T-Mobile USA was ranked highest in wireless customer care performance by J.D. Power and Associates. Winning this award in 7 of the last 8 reporting periods continues to demonstrate T-Mobile USA’s strong and successful focus on customer service.
  • On January 22, 2009, Fortune magazine announced that T-Mobile USA was the first-ever telecommunications company to be ranked in its “100 Best Companies to Work For” list. “Service is our number one priority at T-Mobile. And the best way to deliver outstanding service is to create an environment where our employees can make a meaningful difference for customers everyday,” said Dotson. “As the first telecommunications service provider to be included in Fortune’s ‘Best Companies to Work For’, we’re gratified and honored to be named among these elite companies.”
  • On Nov. 20, 2008, T-Mobile USA, introduced web2goSM, which makes it easier to view and navigate the Web from basic voice phones and smartphones alike, providing customers with better Web browsing, improved search with Yahoo! oneSearch™, a customizable home page and a simplified shopping and download experience.