T-Mobile adjusting Samsung Galaxy Note 7 JUMP! On Demand pricing

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When T-Mobile announced the Galaxy Note 7, it said that the JUMP! On Demand pricing was set at $69.99 upfront and payments of $32.50. That frustrated some customers who expected the down payment to be $0 for this “base model” Note 7. Fast-forward to today and T-Mo is changing the Note 7’s JOD down payment.

T-Mobile confirmed to me today that they’re updating the Galaxy Note 7’s JUMP! On Demand pricing for well-qualified customers. Those folks will now pay $0 down and $37.50 per month.

If you pre-ordered the Note 7 on JOD before this change and would prefer the $0 down pricing, you can reach out to T-Mobile customer care (like by calling 611) and they’ll take care of you.

The Galaxy Note 7 is now available for pre-order, and it’s expected to hit T-Mobile stores on August 19. Customers that buy a Note 7 before August 28 can choose from one of the following gifts to go with their new phone: a Samsung Gear Fit 2, a 256GB Samsung microSD card, or one year of Netflix.

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  • kekel1123

    What about the regular jump on EIP?

    • Its the $70.00 down, just like the S7 edge. PLUS taxes.
      What’s funny is, no one else does this and no one calls T-Mo out for this BS.

      • kekel1123

        I did! Just sent a tweet!

      • C Luc

        ATT charges a deposit depending on your credit class for their Next program. Taxes are also due up front

      • Mike Sage

        I called em out. Sounds like a lot of people did otherwise there wouldn’t have been a change.

        • Good on you! All of these zombies telling me “How easy and basic” it is are fully of BS.

          I have an S7 on JOD. I’m just going to go AT&T and buy my 2nd unlocked phone and do the 6GB for $55 plan.

      • Cali Hustle

        There is no down.

      • lomsha

        How is it bs?

      • daviddang

        it’s not BS…. you’re gonna have to pay taxes anyway on the monthly bill if they didn’t charge it upfront. as far as i know, every carrier does the taxes upfront so on the bill you only pay the installment amount each month.

        • Not true.

        • Scartaris

          Michael on JOD there’s no tax due up-front, when do they charge taxes, is it monthly or?

        • Yes, that is correct! The Tax is bundled into your monthly payment, since it is a Closed Ended Lease (Just like a car, for example). Anything you put “down” would only be a Capitalized Cost Reduction.

          From what I hear, JUMP! On Demand is now DEAD forever though. Id bail on T-Mobile @ this point, they are just raising prices and prepping the company for a sale at this point. No advantage cost wise to have them vs AT&T.

  • Christian

    I called to have mine changed and they didn’t have a clue of what I was talking about…. So frustrating.

    • C Luc

      Do it via T-Force on twitter. I’ve had better luck with them than with 611.

    • Phone Guy

      Keep the old plan. Its cheaper. You lose $60 going to the new way.

  • We all know these deadbeats are not going to pay their bills anyway. They are the ones selling phones on CL with balances. T-Mo is just horny for some Verizon customers!

    • Shawn G.

      Well, they’re only offering this to “well-qualified” customers. I assume this would exclude most deadbeats.

      • C Luc

        Yeah, if you’re not well qualified, there will be a deposit

  • Shawn G.

    I ordered several hours ago and can confirm there is no down payment, along with free overnight shipping. The terms of the lease agreement I signed state 18 payments of $40.08, which include taxes. However, further in the agreement it states:

    “Taxes. You will pay for taxes over the term of this Agreement, included with your monthly payments or assessed otherwise, estimated at $46.44.”

    Not quite sure why there are two conflicting payment amounts, but I guess I will find out soon enough which is correct. Also, they did need a credit card number to charge $1 to, for some reason that wasn’t clear to me.

    • vikings football

      seems like they charge ur credit card to make sure u have a credit card and to confirm that ur credit card is valid…and ofcourse, that u have atleast one dollar in it LOL

      • Cali Hustle

        I just put my debit card on file for 2 notes on JOD. $ 6 bucks on my card. They don’t charge or verify an amount.

    • John

      Seems like the $46.44 could be the total amount of taxes due on the $850 phone and not the monthly quote. After taxes my monthly quote is $39.50. This would depend on the state you live in.

  • What a joke T-Mobile is becoming. You need a freaking chart to figure out their schemes.

    • Elaborate on ‘schemes’.

      • Starcube

        Elaborate on “elaborate”?

        • To elaborate means to develop or present a theory, policy, or system in detail.

        • Starcube

          *woosh*

    • Paul Hansen

      It’s not so much scheming as their employees don’t know how to handle 4 different kinds of upgrade systems. Jump 1/2, Jump on Demand, EIP, and there are probably more that I’m not even aware of. The training they get isn’t very good as every time I call I have to talk to different people because the first one doesn’t know what I’m even talking about.

    • Cali Hustle

      Not really, very simple.

    • Phone Guy

      at&t Deathstar is calling your name. Come to dark side, Michael. Come to the dark side.

  • killjoytre

    Just pre ordered mine. Black version. They say they are shipping on the 18th, but as usual I expect it to arrive like on the 15th or 16th.

    • Starcube

      You are a true hero, we all look up to you.

  • ac

    I was told there’s no pre-order for Jump On Demand, at my local store. Is that something that can only be done via phone? I’ve heard horror stories about doing Jump On Demand via phone, so I haven’t attempted doing that yet. I barely switched to T-Mobile this past February, and the details of the JOD program are still a little confusing to me.

    • C Luc

      You can do it via T-Force on twitter.

      • ac

        Ah, I see. Thanks. Is the benefit of pre-ordering just that the phones typically ship out earlier than the in store release? And how does the JOD work, when they’re actually shipping the phone to you? I’m still a little hesitant to do it, as I have heard nightmares of getting the trade-in phone back to T-Mobile and people getting charged for the full price of the phone that was traded in, then having to jump through hoops just to get the billing corrected.

        • killjoytre

          pre ordering usually gets you the phone quicker. Also once you get the hone you get to choose between 3 different “gifts”.

          Jump on Demand basically allows you to upgrade every 3 months. Its a lease program. Also it allows you to upgrade without paying a downpayment or paying taxes upfront. You just end up paying on the back end.

          look there are horror stories about mailing anything in to a carrier but with tmo usually making sure you have the shipping number youll be fine.

        • ac

          Actually, the terms of the free gifts aren’t contingent on pre-order. It clearly states that it’s any purchase between 8/3-8/28. Formal release date is on 8/19, so unless stores are out of stock completely from the 19th-28th, seems like the only advantage would really be the past situations where phones ship and are received ahead of launch.

          Here’s the link for the promotion offer:
          https://promos.samsungpromotions.com/galaxyoffer/

          I actually know what JOD is and the fundamentals of how it works, since a couple of my lines are grandfathered into it (and I already did a JOD for my other line), but my main concern was processing it another way (aside from in the store).

        • John

          Its pretty straight forward doing a JOD upgrade via phone. Call 611. Tell them what you want. They’ll ask condition of current phone and when you get the new phone mailed to you, you have 14 days to return your old phone to a T-Mobile store. When JOD first launched it was a nightmare to do it via phone, but I think they got it all worked out now. I haven’t had any issues.

        • J.T

          Just go to your local T-Mobile store order it. I did my JOD yesterday and have phone ship to the store when is available.

        • ac

          Did you already hand in your trade-in?

        • J.T

          Nope, you turn in when pick up the new device.

        • Croq

          Personally, I preorder while on the JOD program via the phone rather than in the store. They ship me the phone to my house, and I have 14 days after I get the new phone to turn in the old phone at my local store. That’s a great way to go for me so that I can transfer data from my old phone to my new phone at my leisure. If you do it in the store, you basically have to do it right there at the time you pick up the new phone.

        • ac

          That is actually what makes it confusing. I have been told that stores can’t process a JOD trade in, if it was initiated via telesales or online.

        • Croq

          I’ve never had any problems doing it, and in fact, when I ordered my Note 7 over the phone, they specifically told me to return the old phone to my local store.

        • Jesse Raymond

          I had a nightmare of a time trading in my S6 after getting my S7. I went to 4 different T-Mobile stores and they all said they can’t accept trade-ins that were started online or over the phone. One place said it would place the liability on them (and I was tempted to say, “Well, what’s wrong with that?”). Another store said they never accept phones for trade-in under any circumstance. For that store, I told her straight up “Well, what about when somebody does a regular JUMP on Demand in-store? Can they just leave with both phones?”. I’ve usually had such a great time at T-Mobile stores, but when it came to this, my nerves were getting quite tested.

        • Phone Guy

          I sent a phone back to T-Mobile earlier this year and, surprise, they claimed they never got it. Always ensure there is tracking and extra insurance.

        • ac

          Yeah, this is the type of horror story I’ve heard and read about. Really appreciate the feedback from everyone though. I’m gonna go ahead and just stop by/take care of this through the store. It won’t net me an early delivery, but I can’t afford not to get the phone on release date, so going into the store at opening will just ensure I’ll get it.

        • Corey Jalette

          Always bring it into a store to return it. So easy and they give you a receipt telling you you turned it in.

    • Danon Brown

      JOD = Lease to own if you want to keep it or 3 upgrades annually. Its pretty simple. You can pre order with JOD. I did it with the S7E and the note 7

  • onstrike112

    Wow, didn’t know that there would be that many people who cared about the next in the line of failures from Samsung. It’s sad that T-Mobile won’t do BlackBerry Privs anymore, and won’t bother with Sony Xperia X Performance devices.

    • Cali Hustle

      Good. Blackberry is what you call failure. Lol

      • onstrike112

        They’re the only ones making any effort to secure Android. Unlike Samshit.

    • lomsha

      Failures that are selling so well. Suuure buddy.

      • onstrike112

        Failures to people who aren’t completely brain-dead.

    • Phone Guy

      You are funny. i-pod user possibly?

      • onstrike112

        I use a BlackBerry, idiot.

  • onstrike112

    No, people’s blind allegiance to Samsung is pathetic, stupid, and hysterical.

    • Cali Hustle

      the blind allegiance to apple is even more

      • onstrike112

        I like BlackBerry. Not shitty apple.

    • lomsha

      Or maybe they just like what Samsung has to offer. People have varying preferences.

      • onstrike112

        There’s nothing good about what Samsung has to offer. Never has been, never will be. They’re an Apple clone. That’s all they are, that’s all they ever will be.

    • Phone Guy

      yea, an i-pod user for sure. (not even i-Phone.) There is no allegiance to Samsung. If LG or HTC make a more complete phone next year, we look at that. Open your eyes i-Sheep. We would even look at a fruit phone if they made one better than an Android flagship.

      • onstrike112

        I use a BlackBerry you Samsheep.

  • Joseph Cascio

    I got my Note 5 at launch on JOD for $25 a month and I get a $4 credit each month.
    Now, Is it just me, or is it insane to pay $40 a month on a phone only.

    • Phone Guy

      The only reason I want it is the waterproof, the camera that finally is good (Note 5 is horrible, but using the S7 is amazing), the bigger battery, and the expandable memory. Its basically and finally a complete phone, so I have a feeling people may hang on to it longer than the Note 5, but yes, its a ripoff. Just wait for the buy one get one free.

  • charlieboy808

    Ummm I already ordered mine but… Isn’t it better to put down a bit more anyways? LOL

    • lomsha

      Yep. I think they should give the option to even put down more if you want and thus reduce your installments.

      • james

        unless youre keeping the phone for more than 14 months, I’d rather pay an extra $5 a month than $70 upfront for a phone im not going to keep, as the point of jump on demand is to upgrade early, upto 3 times in one year. you dont get that downpayment back when upgrading to a new phone.

      • Chef

        You can

    • Lucent

      No. You’re both paying the same total amount. Why would you want to give away your money earlier rather than later? Also, with Jump, if you trade in the phone before paying it off, you paid $70 in addition to however many payments you made, so you lose more money than someone with no down payment who traded at the same time.

      • Mike Sage

        Yeah! To me it seemed like you would basically be throwing away that $70 which is why I was so pissed.

      • charlieboy808

        Eventually yes we all pay the same amount. However, your monthly is smaller which is fine by me. Over time it’ll all be the same. I Jump my phones all the time, the $70 either happens or it doesn’t. Really doesn’t matter to me, so long as I get the phone I want.

        • Lucent

          You use Jump all the time, so after 6 months you’ve paid $70 + 6*33.5 = $271 for the Note 7 upon turning it in. Meanwhile, with no down payment, I’ll pay 6*37.5 = $225. So you pay $46 more for the same phone over the same time period. I don’t understand. You just don’t care how much money things cost? You like giving T-Mobile more money?

  • Phone Guy

    Do the math. If you keep it for 24 months, it’s now 0 down, but $5 more per month x 24 months = $120. I would much rather pay the $69 down than the $120 over two years. The deal just got worse, unless you plan to Jump very quickly, but a lot of people may not jump from this version for quite some time.

    • Croq

      Sorry, the math is the same. With the down payment, you have $69.99 + ($33.50 x 18) + $177, which totals $849.99. Without the down payment, you have ($37.50 x 18) + $174.99, again the total is $849.99.

      • dontsh00tmesanta

        Word

        People can’t do math nowadays

    • Joseph Cascio

      With JOD you never pay more than what the phone retails for.

  • Phone Guy

    Love it.

  • M. Williams

    How about reducing the base cost of the phone itself? $799.99 would have been a great price point for this phone. On a REGULAR 24 MONTH JUMP AGREEMENT that 69.99 cost was to bring the Installment charged amount to $780 ÷ into 24 months equals 32.50 a month.
    Removing the down payment keeps the Installment charge at the full $849.99.
    Now when you do the real math…they are removing the down payment BUT ADDING ON ANOTHER $50 to the base cost… making the phone $899.99 which sucks even more! $899.99 IS THE ONLY WAY YOU END UP WITH $37.50 A MONTH FOR 24 MONTHS.
    That’s not going to be very favorable but when you factor in those FREE gift choices they are obviously trying to offset some of that cost….Knowing many will preorder just to get that gear fit 2 and probably jump the phone as soon as they can. Either way $900 as a starting agreement is very expensive for a smartphone whether you can afford it or not!

    • James

      umm no. this is JOD. that means you only pay $37.50 for 18 months. after that you have the option to purchase the phone for the remaining amount of the full price. ($37.50 x 18 = $675, Purchase Option Price = $175, Total = $850)

      • M. Williams

        Also to my knowledge JOD is no longer being promoted to NEW CUSTOMERS AND I HAVE NO IDEA HOW EXISTING JOD CUSTOMERS ARE BEING DEALT WITH.

        • Corey Jalette

          Because they don’t make as much money off of it, but if you ask for it they have to give it to you as they still do offer it. I made sure I had my friend switch to jump on demand yesterday before they get rid of it. The tmobile jod Web page brings you right to tmobile.com so I think they are phasing is out soon. I love JOD. No down payments not even taxes up front and you just pay the lease amount on your bill. Upgrade up to 3 times a year with nothing changing aside from the price of the phones. And you have the option to take insurance off your phone unlike regular jump programs.

    • gmo8492

      They didn’t raise the price. Its like James said, JOD is only for 18 months. If you decide to keep the same phone at the end Tmobile will either let you pay the remaining retail balance or upgrade again. I think with JOD you can upgrade 3 times a year, but of course the 18 month payment plan resets for the new phone. Its a mix between leasing the device and financing it.

      • M. Williams

        Ok I wasn’t correct in terms of Jump On Deman…I DON’T HAVE JOD. I’m assuming that’s where the 18 months claim is coming from but ON REGULAR JUMP THE TERMS HAVE ALWAYS BEEN SET AT 24 MONTHS.
        THIS PHONE IS $849.99 AS WE SPEAK…SO ARE YOU CERTAIN OF YOUR INFORMATION?

        • gmo8492

          Yes, JOD and regular Jump run on different payment terms, JOD was geared for people who leased their phone rather than financing long term, upgrading was more flexible. The Note 7 costs $880 on At&t, which is currently the most expensive price out of the 4 major wireless carriers.

        • MadJoe

          You’re right, but historically T-Mobile has kept the monthly installments and the 24mo* overall price the same for both programs.

          *and yes, I know JoD is for 18mo max, but that didn’t change the monthly installments, just that there’d be a balance equal to 6 months of installments at the end of that if you kept the phone that long.

  • Richard Darrington

    I called them about 2 hours ago and the representative told me that it was for new customers only I swear calling them it’s so hit and miss depending on who you get I don’t know what to believe

    • Andrew

      Their staff, both in store and on the phone, are horrifically undertrained and misinformed about their policies, programs, and promotions.

      • MadJoe

        I’ve found that if you don’t get the answer you want, either insist on being transferred to a Loyalty rep, or hang up and call back. Also slamming them in the “post call surveys” doesn’t seem to do a single damned thing…

    • Richard Mazzara

      That’s when I ask for a manager.

  • selderane

    I just called them and I was told no such change is being implemented and referred me to the official T-Mobile site for any such changes. He said he got other calls like mine.

    So unless there’s an official announcement we can refer to I don’t know what can be done.

    UPDATE:

    It should be noted that in the “base model” language that the article links, it says MOST base models.

    “JUMP! On Demand Lease: $0 at signing + 18 monthly lease payments. $0 upfront applies to most base models.”

    So it’s completely up to T-Mobile which base models this applies to.

    But I did talk to a second customer service person and she did say the $0 down for JOD customers went into effect overnight. So it’s really up to who you talk to and if they bother to look into it. The first rep didn’t, the second did.

    If you’re on the old 24-month Jump program, like me, you’re out of luck.

    • Mike Sage

      When I began bitching about the down payment on twitter, T-Mo eventually (after I pointed out repeatedly that the Note 7 should not require a down payment) said via twitter DM:

      “Hey Michael, we appreciate your feedback and have been sure to forward this along appropriately. As a result our site is being updated at the moment, to ensure we uphold our commitment to be completely transparent”

      Basically, they acknowledge that their previous posted terms do not support the down payment requirement with the Note 7.

      The JOD page on tmobile support site now reads:

      “$0 upfront applies to most base models”

      Prior to this, “most” was not present. I know this because I had looked at every JOD advert I could find when I saw they were charging a down payment when they shouldn’t have.

      • selderane

        I don’t know what you were looking at regarding “most” but as of at least April 23, 2016 “most” was in the lease terms language.

        Here is the saved page from the Wayback Machine for that date: https://web.archive.org/web/20160423124244/https://support.t-mobile.com/docs/DOC-22281

        • Mike Sage

          you’re right that page does mention “most”, don’t think I found that one as its filed under “handset protection”. but this page http://explore.t-mobile.com/phone-upgrades still says “base model only”, not “most base models”. I thought this was the article you referenced initially.

          Anyway, my point is that Tmobile seemed to say that they updated their website and possibly changed language based on people telling them Note 7 shouldn’t have down payment. I just find that interesting.

        • selderane

          Yup. That language isn’t there. Seems a little inconsistent.

  • Ben

    I just went through this hell myself. I placed my order on Aug 2nd when preorders started.

    After an hour and a half on the phone, the solution was to place a Second order for $0 down.

    So in the end, I get 2 phones and return the one with the IMEI matching the original $69.99 down order.

    This is to ensure that I’ll still get the phone on Aug 19th or whenever in case they have stock issues.

    The downside is that I need to swallow the extra tax until they refund me the original order.

    Get your shit together Tmo.

  • UGADawginVA

    Thats alot of money for a phone…geez…

    • Jeremy Turnley

      It’s only a lot of money if you pay for it all. People doing JOD are only going to pay 37.50 for about 6 months and then send it back when they get the next top of the line one.

      • TaylorW86

        exactly. and if you ever want to leave TMO you can just jump to a 150$ phone and then pay it off.

        • Scartaris

          If you have JOD do they have a phone that cheap that you’re even able to jump to? I thought one of the caveats of of JOD vs. jump 1 or jump 2 was that there was a limited list of phones that you’re able to jump to while jump1/jump2 allow you to jump to any phone.

      • paramo96

        Good thing we have JOD. ;).
        I only keep every phone for around 4 months. So doing this 3 times a year means around $150 max per device and only $450 max a year. Most flagships are going to cost almost double that amount.

  • William Parrales

    I tried to order today online and it still says you need the down payment of 69.99.

    • Richard Mazzara

      I got a text from them after I signed my jump saying to call to switch.

    • Corey Jalette

      You can’t order Jump on demand online you have to call, chat with a rep, or go to a store. The 0$ down is for jump on demand only if you’re on regular jump programs you have to still pay the 69.99 up front

  • Starcube

    *woosh*

  • Austin

    went into tmobile day before preorder…she told me I was skipping ahead and that the Note 6 was available next…thought I was being pranked.

  • Kenan Hadzic

    I just chatted with T-Mobile online chat and was told that this was true that they did get rid of the $70 upfront cost. Here is the copied chat for you guys. I hope this helps you guys out!

    You: Also i was wondering because i heard you guys were getting rid of the $70 dollar up front cost and just adding that to monthly cost because a lot of people didnt like that. Is there any truth to that?
    You: For the Note 7
    GideonB: You heard it right Kenan!
    GideonB: You can get the new Galaxy Note 7 device with zero upfront if under JUMP on demand.
    You: Okay so will that apply to me?
    GideonB: Absolutely! I just looked through account and yes, we can give the new phone with zero down.
    You: Perfect thank you for all your help!

  • gr8gatzby

    I preordered mine, and was told by the store associate that JOD is no longer offered. I called in and they said that JOD is available, but in order to JOD the Note 7 I would have to pay off completely all of my EIP. No one seems to know true to story about JOD.

    • Peter Truong

      I believe JOD is only offer to new customer.

      • Kenan Hadzic

        No, because I’m an existing customer. I wasn’t paying monthly for my phone though. I called in and asked if I could sign up with JOD with the note 7 without paying the $70 upfront costs, and they said yeah and processed everything for me!

        • gr8gatzby

          bastards.

    • CalicoKJ

      My understanding from my local store is that JOD in-stores is only available if you’re an existing JOD customer. Otherwise you’ll have to call in. I do believe you either have to pay-off your existing EIP or have enough trade-in value to cover the costs.

    • Corey Jalette

      Be sure to talk to an online rep to have them document on your account you csn get jump on demand. If you have a jump you can jump to the cheapest phone and pay the taxes and just return it right away to get your money back. 50$ restocking fee and 20$ upgrade charge since you won’t have any upgrade program. Then you’re not in a jump program ask for Jump on demand. No paying taxes or anything up front and 3x a year. I’d hurry before they take off JOD completly. You’re paying 70$ but it’s still cheaper than the 200+ you owe on the phone. You’re welcome!

      Ps, my previous comment saying this was deleted. Not sure why… good luck!

      • thepanttherlady

        On my end it says you deleted it and I can’t change it if it’s been deleted.

  • Kevin Gutierrez

    Tried calling twice and no luck. Keep try or give up? What should i say?

    • Kenan Hadzic

      I’d say first try chat online because it stays documented or ask them to notate the account for you in case any problems calling in. Start an online chat with a t-mobile rep. Here’s a link to get there https://support.t-mobile.com/community/contact-us/
      Ask them the same questions and work your way there. It’ll be easier than calling a thousand times haha!

  • wthtmo

    I just checked my shipping date, it changed from aug18-aug19 to
    aug23-Sept06!!!!!
    What the hell tmobile???!!!???!!!

    • Corey Jalette

      This is why I never pre-order. Only did once with the s7 edge it got delayed. But they had stock at the store and not one person in line.

      • Peter Truong

        I didn’t preorder the note 5. No one was there for it. Had the note 5 for 2 months than I jumped to the iPhone 6s Plus and regretted. Never iPhone again.

      • wthtmo

        This is my first pre-order. I’d heard rumors about a high demand for note 7 and decided to pre-order to ensure I had one on the way.
        Looks like it might not have been a good choice.
        I’ll be pretty angry at tmo if they have them in the stores before filling
        pre-orders.
        They already have my money, is it a case of them trying to make more by selling them in stores before sending them to those who have pre-ordered?

    • Guillermo Eduardo Ortega-ibarr

      Wish color you order I just check my order still same day

      • wthtmo

        Coral blue, just like all the other thousands who wanted a unique color

        • Guillermo Eduardo Ortega-ibarr

          I order same but my order still say same deliver day

    • michelle lewis

      I checked mine after I saw your comment and my date was changed too. Good ol Tmobile. 13 years later same old mess. I may just cancel and go to the store. Free gift for pre-ordering doesn’t matter to me. I’d rather get the phone sooner. My Note 4 has been acting up and I need a new phone like yesterday.

      • wthtmo

        We’re not the only ones, I saw another tmo customer on reddit that had the same change to his shipping date.
        My note 3 is dying an honorable death and I need a new phone too.
        I’m considering cancelling my order too, but I remember that some of the previous note 5 pre-orders showed up a week earlier than the ship date.

        • Mike Simon

          Mine got changed too. That sucks!

        • wthtmo

          This may have to do with a larger demand than anticipated.
          At a samsung managers event in Vegas in July there was mention of
          a greater demand than supply.
          Sure enough, some google searches show the launch date being pushed back in Malaysia, 200,000 pre-orders in S. Korea in two days, and others.
          Oh well, let’s see how much longer my note 3 can hold up.

        • Patrick D

          I spoke to rep and they told that the new dates are erroneous. The original dates promised will still be honored. There is a issue that they are trying to fix on their end.

  • Al in SoCal

    What is most balance you can have on JUMP in order to get this? Anyone know?

    • Kevin Gutierrez

      What do you mean?

      • Al in SoCal

        I have a $250 balance on my jump lease at the moment – can I still upgrade – or must I pay off first balance completely?

        • Peter Truong

          If you have Jump on Demand you can switch phone up to 3 times a year. Doesn’t matter if you have a balance of $800

        • Al in SoCal

          Ok – that is what I thought – thanks!

    • Guillermo Eduardo Ortega-ibarr

      Of you ask about regular jump you have to be at least half balance of your phone

  • Rusky

    How can I check the shipping date for my phone?

    • Guillermo Eduardo Ortega-ibarr

      Mytmobile under shopping on the bottom order status

  • Guillermo Eduardo Ortega-ibarr

    I just talk to my friend and he say they trying to move away from J. O. D they don’t want to do new J. O. D they want to force you to jump

  • BC

    Sadly I still don’t have a shipping date but I am glad that I can get sweet phone on Jump! On Demand.