John Legere says Binge On throttling accusations are B.S. as T-Mobile adds 14 more free streaming options

johnlegereoffice

There’s been a lot of noise lately about Binge On, with YouTube and the Electronic Frontier Foundation claiming that T-Mobile is throttling users with the feature. Well today T-Mobile CEO John Legere has responded to those claims with a new video.

In his response, Legere says that there are groups that are trying to confuse customers about Binge On, suggesting that they and Google are “using net neutrality as a platform to get into the news.” The T-Mobile CEO says that the claims that Binge On is throttling are “bull****.”

Legere defines throttling as “slowing down data and removing customer control,” but he says that Binge On is neither of those things, adding that streaming video from a Binge On partner never subtracts any data from your plan. The CEO says that mobile customers typically don’t need full video files, and so T-Mobile built technology to optimize video to stream at a bitrate that’ll stretch mobile data consumption.

In regard to the argument that Binge On should be opt-out rather than opt-in, T-Mobile points to a BTIG Research report on Binge On. In it, the group argues “Why prevent a cost-conscious consumer the ability to use one toggle that will compress all their video and save them money rather than forcing that consumer to look for that toggle switch in each application or browser that they use?”

John Legere says that he plans to host a Twitter Q&A at around 12:00 pm PT/3:00 pm ET today to answer more questions regarding Binge On.

It’s good to see John Legere and T-Mobile finally come out with a full response to all of the allegations surrounding Binge On. However, I’m not sure that critics of the service will feel that his response to the EFF’s throttling claims are adequate, especially since the EFF says it was told by T-Mobile that it reduces the bandwidth available to the video and relies on the service to adapt rather than doing something like requesting a certain video resolution. As for Binge On being opt-out rather than opt-in, opponents may argue that T-Mobile could have educated customers on how to enable Binge On with one toggle rather than automatically putting everyone into the program.

In other Binge On news, T-Mobile revealed today that it’s added another 14 partners to the free streaming portion of its service. They include A&E, Lifetime, HISTORY, PlayStation Vue, Tennis Channel Anywhere, FuboTV, Kidoodle TV, Curiosity Stream, Fandor, Newsy, ODK Media, Lifetime Movie Club, and FYI. T-Mo adds that there are more than 50 other streaming services that’ve expressed interest in becoming a Binge On partner.

So what do you think of John Legere’s response to the Binge On criticisms?

Source: T-Mobile (1), (2)

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  • peharri

    The EFF’s research was pretty much open and shut: it showed throttling – the slowing down of data when video was being transfered even if it wasn’t from Binge On participants. I’m a big fan of T-Mobile, and I’m not even sure that – with a few tweaks – this kind of thing isn’t a bad idea, but Legere needs to look up what “Throttling” means, admit the error, and decide whether they’re going to continue in the current direction or give users more choices such as the ability to restrict Binge On to participants only.

    • besweeet

      It is clearly throttling, but also just Binge On simply doing what it’s supposed to do for non-whitelisted sources, hence why they said you can watch up to 3x as much video as before due to up to 3x less data being used.

      • ThatsMrtoyou

        It’s throttling, funny on my account that has my phone and my wife’s phone binge on is turned on. YouTube works absolutely fine. 99% of bandwagon complainers make up shit cause think they will get a break or something. LoL, bunch of morons

    • calcu007

      You can turn off Binge On. Some people still don’t understand that it is optional

      • SEBA

        It’s not optional if it’s automatically turned on by tmobile without me knowing that this crap it’s on. Finding out from social media why my youtube videos are buffering it’s not un-carrier way. This is great option for ppl who are not on unlimited data plan. But we should have option to turn this on instead of turning this off.

        • Fabian Cortez

          It’s not optional if it’s automatically turned on by tmobile without me knowing that this crap it’s on. Finding out from social media why my youtube videos are buffering it’s not un-carrier way. This is great option for ppl who are not on unlimited data plan. But we should have option to turn this on instead of turning this off.

          Were you able to turn it off?

        • Fabian Cortez

          This is great option for ppl who are not on unlimited data plan. But we should have option to turn this on instead of turning this off.

          From the article:

          In regard to the argument that Binge On should be opt-out rather than opt-in, T-Mobile points to a BTIG Research report on Binge On. In it, the group argues “Why prevent a cost-conscious consumer the ability to use one toggle that will compress all their video and save them money rather than forcing that consumer to look for that toggle switch in each application or browser that they use?”

        • calcu007

          Do you know what means optional? It is something that you have the OPTION to choose or change. If dont like it then turn it off

        • calvin35

          Hard to turn off something that you don’t know exists, which even today, most T-Mobile users don’t. I think what T-Mobile has done with Binge On is brilliant. I’m just not sure they’ll get away with it.

      • Juan Carlos Tejada

        Tell that to All 60 millions customers, you can’t?, that’s the point.

        • Juan Carlos Tejada

          But thanks to his stupidity, he help to spread it to atleast 50% of T-Mobile customers

    • Fabian Cortez

      And when you run a speed test on a congested cell site and you have 5 bars, haven’t used up your data bucket, and get 0.5 Mbps, is that also throttling?

  • polo421

    My only complaint is they should NOT downgrade the video quality for a stream that is currently counting towards my data plan (not part of the BingeOn). This is what they have been doing with YouTube and John Legere did not answer that basic problem. Also, we need more customization on this. For example, I want to watch Netflix in low resolution on a day to day basis and have it not count (awesome), but then one day I might want to watch a movie and turn up the resolution. I want to turn up the resolution in the app and T-Mobile could just start counting that one movie towards my data plan.

    • calcu007

      IF you want to turn up resolution then turn off Binge On to watch Netflix or other streaming service

    • Chris

      Same here. Perhaps they should give us 3 options: binge off, binge on for zero-rated participants only, or binge on for all videos.

      • Fabian Cortez

        That’s a good idea.

      • calvin35

        That’s a great idea, unfortunately it’s not great for T-Mobile as they are trying to throttle as many people as they can ease network congestion as much as they can.

    • calvin35

      If only they were actually downgrading the video quality that would be one thing. They’re not though, they’re throttling the video stream down to 1.5 Mbps, hell, they’re even throttling the video direct download stream. They never touch the video.

  • kev2684

    the least thing they can do is force disable Binge On on all Unlimited Data customers. They’re throttling these customers with no reason at all but limiting their quality for the data they’ve already paid for. My parents didn’t know any of these and until I stepped in. They were getting sh*tty quality on LTE. They’re Unlimited Data customers. Non-tech savvy people, which is a huge chunk of T-Mobile’s customer base, have no idea about what Binge On is or how to turn it off and why. Binge On should’ve been an opt-in feature, or at least it shouldn’t mess with the quality until Tiered Data Plan customers actually hit their caps.

    • Fabian Cortez

      the least thing they can do is force disable Binge On on all Unlimited Data customers. They’re throttling these customers with no reason at all but limiting their quality for the data they’ve already paid for. My parents didn’t know any of these and until I stepped in. They were getting sh*tty quality on LTE. They’re Unlimited Data customers. Non-tech savvy people, which is a huge chunk of T-Mobile’s customer base, have no idea about what Binge On is or how to turn it off and why. Binge On should’ve been an opt-in feature, or at least it shouldn’t mess with the quality until Tiered Data Plan customers actually hit their caps.

      Did you read the article?

      Here:

      In regard to the argument that Binge On should be opt-out rather than opt-in, T-Mobile points to a BTIG Research report on Binge On. In it, the group argues “Why prevent a cost-conscious consumer the ability to use one toggle that will compress all their video and save them money rather than forcing that consumer to look for that toggle switch in each application or browser that they use?”

      • kev2684

        Again, like I said, Binge On is enabled on ALL customers by default even to those who don’t need it, like the Unlimited Data customers. That’s just double dipping at this point. You paid for unlimited, but you’ll get lower resolution videos anyway because it’s enabled on everyone. T-Mobile could’ve sent a Text message targeting tiered customers only to reply “BINGEON” to turn on this feature and put disclaimers that will highlight the reduced video quality when they opt-in.

        • Fabian Cortez

          You paid for unlimited, but you’ll get lower resolution videos anyway because it’s enabled on everyone.

          There’s a benefit to unlimited customers and that’s unlimited tethering of video content to TVs, etc. But again, it’s an option.

          T-Mobile could’ve sent a Text message targeting tiered customers only to reply “BINGEON” to turn on this feature and put disclaimers that will highlight the reduced video quality when they opt-in.

          They could have. They also could have sent a text message/SMS stating that it was enabled and provided instructions on how to disable it.

          But who knows? Maybe they’ll shoot out a text due to all the noise in the press.

          But the BTIG Research report comment is valid, especially considering the fact that unlimited customers make up the minority.

        • kev2684

          Unlimited Data users a minority a fact? Have you ever been to a T-Mobile Store? Those T-Mo sales specialists push Unlimited Data hard just to hit their sales targets. With the promos they ran for Unlimited Data the past year, and since Unlimited Data was introduced back in 2012 (which was a huge turning point for T-Mobile by the way, I would be surprised if it makes any less than 30% of their entire customer base. You know what’s the minority? Unlimited Data users who tethers, let alone users who uses Binge On for tethering video content to TVs, etc.

        • Fabian Cortez

          Unlimited data is a luxury. It is the highest tier. Like anything related to price, it is in the minority.

    • calvin35

      A buddy of mine had the exact same problem. He had six lines for various family members and he’s the only one that’s tech savvy. You have to realize that despite what some here would have you believe, throttling as many users as possible is the main objective of Binge On.

  • dafreeds

    I was attempting to watch a YouTube video today (while driving) and it stopped and buffered every 10 seconds or so for a duration of 2-3 seconds. I read online that when people disabled BingeOn, their problems went away. Are any of you experiencing the same issue? I was in an area with 4-5 bars of LTE, so that shouldn’t have been an issue.

    • Jay Trainer

      Why are you trying to watch a YouTube video WHILE DRIVING?

    • ThatsMrtoyou

      YouTube will always buffer when traveling like that, its passing you off to soo many cell sites at once.

    • SEBA

      Yes, bingeon was turned on automatically on your account. Now you need to turn it off and all should go back to normal.

    • JB

      Yea, that’s BingeOn. I had to turn mine off for that very reason. The only time I turn it on is when I’m using my phone as a hotspot to tether Netflix or ESPN on my tablet.

    • The Waz

      Why are you watching youtube while driving?

  • Richard Flores

    I turn off Binge On and have the same problem with Youtube. Stop and buffered every 20 seconds having 4 to 5 bars of LTE. It’s not fair.

    • kgraham182

      I have the same problem as well. BingeOn is disabled and can only watch 480p video without buffering and I’m on an unlimited plan.

    • D. Duran

      I noticed disabling it initially fixed my loading speeds on YouTube but I’ve noticed the speeds drop again recently with BingeOn disabled still.

    • Fabian Cortez

      What about your other internet activities? Did you perform a speed test?

    • John

      I also do not go over 1.5, MBPS. Confrmed on my phone which is rooted

      • kgraham182

        Thanks for verifying this, Fabian will not be replying to the comment any more. You shut her up

        • Fabian Cortez

          Thanks for verifying this, Fabian will not be replying to the comment any more. You shut her up

          There’s that “her” again. Do you have something against women?

          Likewise, “John” replied, not “Richard Roma.”

          Have you called customer support yet or do you plan on stewing and venting about your issue that is pretty much in your control (calling 611)?

    • John

      I can also confirm it’s not exceeding 1.5 mbps, my phone is rooted and still can get past that

  • DILAW IDDAHLA

    I think most people are happy with the amount of videos they stream. I doubt lots of people want to watch 3 times the videos they watch today. Binge On is really about T-Mobile making their customers use 1/3 of the data they use which means 2/3 data save and that means more open capacity. See this is what happens when you try to crush your competition by providing services your competitors are not offering. After a while you will realize why your competitors are not offering the same services or why they have higher prices

    • Fabian Cortez

      Yes and no.

      Besides the benefit to T-Mobile with respect to capacity, it also helps consumers (no data charges) and content providers (more exposure and consumption, which is what they want).

      Or you can just turn it off altogether.

      • DILAW IDDAHLA

        I appreciate your comment and I somewhat agree with you a little. I still believe Binge On was really put together for capacity. No data charges??? you think T-Mobile had a meeting and asked “How do we help our customers use 2/3 less data so they can downgrade their plan and save money?” since T-Mobile doesn’t charge when u go over the data limit

        • Fabian Cortez

          I appreciate your comment and I somewhat agree with you a little. I still believe Binge On was really put together for capacity. No data charges??? you think T-Mobile had a meeting and asked “How do we help our customers use 2/3 less data so they can downgrade their plan and save money?” since T-Mobile doesn’t charge when u go over the data limit

          I think there’s more to it.

          From the beginning and even until today, John has maintained that un-carrier numbers were all about solving customer pain points. He also made it very clear that he listens to his customers’ ideas.

          Yes, un-carrier 10/Binge On was most likely encompassed as a short-term capacity solution. However, the capacity issue was most likely in talks for a very long time.

          I see it this way from their perspective: We have a capacity issue and it’s due to customers using vast amounts of data [for primarily streaming video]. We’ve analyzed the metrics and the trend points to an exponential increase in data traffic, primarily from videos. So instead of countering this or fighting it, we’ll go with the flow and give people what they want. How can we achieve this while not deteriorating our network, and also possibly relieving stress on our network? “Binge On”

          The obvious key to Binge On is getting content providers to join and it seems to be quite successful at 38 partners and with another 50 seeking interest.

          What’s YouTube’s beef again? I say follow the “money.”

        • DILAW IDDAHLA

          Does Youtube make more money when viewers stream HD (720P, 1080P, etc.)? I am not sure why youtube has a problem if they do.
          I am just afraid that T-Mobile sees Binge On as a method to reduce data usage by 2/3 and they stop to invest in expanding their network and add more customers to the existing network. All companies nowadays are looking for ways to cut cost and increase profit/business. T-Mobile is not the only company doing this.

        • Fabian Cortez

          Does Youtube make more money when viewers stream HD (720P, 1080P, etc.)? I am not sure why youtube has a problem if they do.

          I am not totally sure what YouTube’s problem is. I outlined some fun facts about YouTube and I’ll post them here as it makes them look pretty hypocritical:

          * YouTube, the largest video streaming site out there, is not a Binge On member, even though T-Mobile wanted them to and tried working with them.

          * The YouTube app, for years (8 years), limited iOS users to <480p quality video while over the cellular network.

          * YouTube publicly speaks out about Binge On and video quality issues (ironic considering the above bullet), even though it gets more people onto their service, thus increasing ad revenue, as data wouldn't count against the consumer's bucket.

          * 1.5 Mbps "throttle" mysteriously buffers on YouTube even though they have the most quality/bitrate options out there for streaming video, i.e. EDGE loads YouTube.

          I am just afraid that T-Mobile sees Binge On as a method to reduce data usage by 2/3 and they stop to invest in expanding their network and add more customers to the existing network. All companies nowadays are looking for ways to cut cost and increase profit/business. T-Mobile is not the only company doing this.

          Yes, they are a company. But there is no evidence out there that indicates that’s what they’re doing. They were the first carrier committed to 600 MHz, both them and Verizon have shown strong interest in LAA/LTE-U, they’re surpassed their goal of 300 million POPs of LTE by EOY 2015 to now reach 304 million POPs, and they have continued to purchase more 700 MHz.

          More subs. means more revenue and their CAPEX also seems to indicate that they’re well-intended on a continued expansion.

        • DILAW IDDAHLA

          I thought when Youtube limited iOS users to <480, I thouhgt it was a strategy or a way to get users to convert to Android since Google owns Android & Youtube. I am not sure though. I still don't fully understand how Youtube pays channels for each view when the streamers don't pay Youtube any money. ISP pay youtube maybe, but I am not sure how it works. Some of the people who have channels on youtube are making a living from it and that's their job

        • Fabian Cortez

          I thought when Youtube limited iOS users to <480, I thouhgt it was a strategy or a way to get users to convert to Android since Google owns Android & Youtube. I am not sure though.

          That’s a motive that I didn’t think prior. That’s a good one though.

          The issue with YouTube and iPhoneOS/iOS stems back to AT&T and their exclusivity. The buckling AT&T network at the time (iPhone 3G) couldn’t handle the extra data if quality settings could changed by the end user (that came in 2013). What used to happen was the app would detect Wi-Fi and adjut the quality per the connection. Like other things on the iPhone, AT&T flexed their muscle with Apple, such as restricting FaceTime over 3G, tethering, large app downloads over cellular etc.

          Losing iPhone exclusivity in this country allowed Apple to open up on some things. But that YouTube app, which has long been removed from standard iOS images, is still limited to 720p, even though they recently allowed people to change quality over the cellar network.

          I still don’t fully understand how Youtube pays channels for each view when the streamers don’t pay Youtube any money. ISP pay youtube maybe, but I am not sure how it works. Some of the people who have channels on youtube are making a living from it and that’s their job

          I don’t know.

        • DILAW IDDAHLA

          I thought google released the camera feature for Google Translate for Android for a while and all my iOS friends although had Google Translate the app installed on their phone that feature was never present. I thought Google was doing it on purpose until I used my friend’s iPhone and wanted to show him how the feature was missing on iOS, but Google added it now :(

  • kgraham182

    I wonder if John can answer how this helps customers w/ unlimited high speed data. I have no issue with the concept on BingeOn, but I’m still being affected by throttling to 1.5Mbps even though I have the feature disabled.

    • Fabian Cortez

      You need to seriously call customer service because what you’re experiencing shouldn’t be happening.

  • Fabian Cortez

    I know this isn’t about you Juan Carlos Tejada, but here, he finally responded.

    Maybe you should ask him more questions during his Twitter Q&A.

  • Loco Mole

    On the phones, they can simply add a status bar notification via My T-Mobile app, something like “Streaming with BingeOn – tap here to turn it off” (and vice versa) and make it MUCH easier for all users. Though not everyone has that app on their phones (I don’t, no need for it), it’s on 99.9%+ of T-mobile phones. This will make it BingeOn more transparent, more user-friendly and easier to opt-in and out.

  • Isaiah Davenport

    For people who say their is no benefit for T Mobile unlimited customers their is. One benefit is that they can tether their phone to Roku, Apple TV, or an internet TV device to watch Netflix and other approved video without it counting towards the tethering cap. Second benefit it does not count towards the soft cap T Mobile has in place.

    • Fabian Cortez

      I completely forgot about that benefit.

      However, I thought that benefit only applied to the new $95 unlimited plan?

      • Isaiah Davenport

        I thought the grandfathered unlimited plans got the Binge On benefit too if wrong correct me.

        • Fabian Cortez

          I didn’t think they did. That way T-Mobile can upsell people into the new unlimited.

          Anyone?

        • emcdonald75

          They did. I have the $80 Unlimited Plan, and I have the Binge On benefit.

        • Fabian Cortez

          Thanks for the info.!

          What about the people on the $70 unlimited plan?

        • thepanttherlady

          I have it on my accounts.

        • Fabian Cortez

          Thanks!

          I’ll have to investigate that then. I honestly thought it was for the newer unlimited plans in an effort to upsell. Just like they were trying to do with Unradio and the tethering.

        • Kelly Stewart

          I have it and I received unlimited data a very long time ago. My unlimited data only costs $20 not including the rest of my plan. I have Binge On and my video streaming is flawless. We also get a vudu movie every month we keep Binge On turned on. Love that as well.

        • Fabian Cortez

          Thanks for the info!

    • Android_God

      Are you saying to use your TMobile data connection to watch TV on your home TV? I thought that this was against TOS? Aren’t these the EXACT CUSTOMERS that potentially will cause more gridlock on the network? I get watching videos on a bus ride, car ride, train ride, etc but if more customers do what you’re suggesting that sounds like a recipe for network disaster.

      • Isaiah Davenport

        It does not violate the terms of service. The only way that would violate the terms of service is if you bypass the restrictions that T Mobile had in place in regards to tethering. With Binge On you are allowed to tether that data as well. The only time I use that feature is when I am on vacation or stay the night at a family house. My family lives in a rural area and they have no internet. With T Mobile launching band 12 I am now able to use it at my family’s house in the rural area they live at.

      • Fabian Cortez

        Unlimited data plan owners benefit from unlimited tethering of Binge On content.

      • Isaiah Davenport

        That is why Binge On was limited to 480P to avoid the scenario you brought up. But Customers have the option to opt out.

    • Adam

      Why tether instead of plugging your phone directly in to the TV? This is how I watch video on my car’s built in entertainment system during road trips.

      • Isaiah Davenport

        It is cheaper since I already have devices that can display Netflix and other content on my TV versus buying an adapter for my phone to display my phone on TV.

  • Mike

    I think John is full of shit! Recall he has come out and said TMO is not cramming people into service they didn’t order? FCC thought otherwise. And Tmo got fined. It doesn’t matter if I am paying for a service or not for it to be considered cramming. If a service uses anytime that I’m paying for and I didn’t ask for it or agree to it its called cramming. The crammed service uses data that I’m paying for and impacts the quality of my service that I’m paying for. Many have complained that even when The service is toggled off videos quality is poor with shutters and fits and starts. It’s not just an ON of OFF sort of thing. John can not be trusted to speak the truth to his customers! Is it “optimized” or just plain throttling. I’m thinking this may be an FCC discussion and decision.

    • Android_God

      I suppose I can see what you mean about cramming but given it’s not hidden I think that might be a stretch. Hidden and not easy to find are not one and the same. With that said I do think it’s tricky to find it to turn it off. I had no clue it was within Profile but rather I checked, “tools” and looked under billing, plan, and usage. Why they decided to not make it RIGHT THERE on the first page of my tmobile is interesting. This video streaming is a gigantic clusterphuck IMHO.

      • Fabian Cortez

        But all the other settings, per line, are under “Profile.” Even those new advertisement options that were automatically enabled…

        It just makes sense to have that setting in there.

        • kamikaze

          that’s not where it is for business plan users… oh wait, they need it to be turned off by account managers… regular users can’t change it, even for the line they are using

        • Fabian Cortez

          Those are business plans…

          Where are the business users here at TmoNews complaining about streaming video on their business plan?

        • kamikaze

          So it’s ok to turn it on for business plan users by default and not have an option to deactivate it themselves? Why would T-mobile turn on a feature that makes it easier to stream video on business lines??

          Business plan users aren’t complaining until they realize having BingeON has the side effect that business plan users’ Data Stash is limited to 20GB… most people don’t realize this is an attempt not only to control traffic usage, but data stash balances too.

        • Fabian Cortez

          So it’s ok to turn it on for business plan users by default and not have an option to deactivate it themselves? Why would T-mobile turn on a feature that makes it easier to stream video on business lines??

          I don’t know. But I believe business plans are controlled that way for a reason… well before Binge On.

          Business plan users aren’t complaining until they realize having BingeON has the side effect that business plan users’ Data Stash is limited to 20GB… most people don’t realize this is an attempt not only to control traffic usage, but data stash balances too.

          This is false information. Binge On only applies to video.

    • vinnyjr

      You don’t know what you are talking about. Videos work flawlessly with Binge On OFF or ON. If you shut it off videos can be switched into 480, 720 or higher. Videos on the highest quality load 100% by the time I am 1/4 thru watching the video. People complaining don’t even have Binge On, they are just competition looking to start a media frenzy about a free service that works fantastic. Thank You T-Mobile, Thank You John Legere.

      • John

        It turns out you were completely wron in these statements, and thanks to some good journalism the whole world knows it.

        Or were you lying?

  • Android_God

    “using net neutrality as a platform to get into the news.” REALLY? Google needs to, “get into the news”? Does this guy think he’s Trump? John…sometimes it’s best to not DOUBLE DOWN.

    • Guest

      The video is that entertaining, huh? and I didn’t want to watch.
      Someone tell him that Google and the EFF is not the same as AT&T, Verizon and Sprint.

      • kamikaze

        this wont end well for Tmobile.. at this point JL shouldn’t be making more nasty comments… most people agree this should have been OPT-IN rather than automatic, T-mobile should have fixed this and moved on rather than make more noise. How hard is it to turn it OFF for all users who haven’t used their BingeON setting ever?

        • SBacklin

          Of course it needed to be opt in but, they can’t do that if their goal was to throttle as many people as possible.

  • Guest

    It was all going smooth for T-Mobile until someone had the idea to mess with the data and hike the rates. Yeah, I think this controversy is gonna hurt T-Mobile.
    I’m not even watching John W Legere’s response video, the title was enough.

  • Troy Gossett

    The simple solution for all of this would be for T-Mobile to Make a simple Widget for the My account app that allows you to toggle BingeOn On/Off from your home screen.
    Now if the ability to turn on/off is actually just a poll of how many people like it and the network has been changed across the board to throttle video as some are suggesting the FCC will figure it out T-Mobile will get fined and we will all share the cost of the fines as customers of T-Mobile.

    • Fabian Cortez

      Chris made a great suggestion below and I’ll quote him here:

      Same here. Perhaps they should give us 3 options: binge off, binge on for zero-rated participants only, or binge on for all videos.

      • SBacklin

        Now this is an idea that I can probably get behind. If Legere and Co are so about customer choice then this should be an option.

    • vinnyjr

      It’s all ready in the My Account Application. Amazing, it’s so simple and takes a few seconds. People read something and jump on the bandwagon. Binge On is a great service, it’s free data all day if you choose to use it. There isn’t anything to complain about, unless of course you are a customer of Dumb and Dumber trying to Troll T-Mobile Service. Thank You T-Mobile, Thank You John Legere.

      • Dustin Roe

        Really because it it took 2 minutes and a login to get to the user settings button on my Nokia 640 and then I got an error message when trying to click it. It should be in the plans and services field or as a button directly on the app front page. It is not easy to turn off and on from the app. That said it is a user controlled setting that the public was properly notified that the setting would be on by default.

  • Juan O.

    I wasn’t going to say anything but now I think I should. I have unlimited data, an iPhone 6plus and have binge on turned on. Videos play flawlessly and usually the quality improves to hd on mobile. I have zero complaints. I have binge on turned on because using my phone as a hotspot to stream Netflix does not count towards my hotspot limit and I’m looking forward to the free movie from Vudu. Seriously great job @JohnLegere and the best part is if I want to I can turn the thing off, which I of course have no reason to do, but I have control. Why is this so hard for people to understand?

    • Fabian Cortez

      I wasn’t going to say anything but now I think I should.

      And there it is right there.

      People rarely comment when things are good and/or they work as advertised. So we assume that there are more problems than there really are due to the vocal few. Unfortunately, this happens in all aspects of society.

      Videos play flawlessly and usually the quality improves to hd on mobile.

      And that right there is the “+” in “480p+” which is advertised on Binge On.

  • BBlanch

    People love having something to complain about (a sad demise of our society). This whole thing is a non-issue and an irrelevant story. Binge On is an OPTIONAL service. If your so up at arms about it them just turn it off. T-mobile isn’t making anyone do anything. They only continue to give customers options which is always a good thing and more than any other carrier can claim.

    • Adam

      I think I represent most when I say it is the dishonesty, not the service that I have a problem with.

      • BBlanch

        It’s not dishonesty, it’s general ignorance on the consumers part as to how data speeds and bandwidth work. You don’t need a lot of bandwidth or high data speed to stream a SD video so obviously if you measure throughput under those circumstances it is going to show “slower” speeds etc… T-mobile came up with a way to achieve this by allotting the bandwidth/speed needed when using binge on. If you only need a 2 Mbs speed, for example, to watch a video eligible for binge on and that’s what you get you shouldn’t be surprised.

        • Ordeith

          and when you try downloading a video instead of streaming it, you are still throttled. So much for that theory of yours.

        • BBlanch

          I have binge on enabled right now and am downloading a video at an average speed of 15 Mbs, so yeah… Don’t believe everything you read.

        • Ordeith

          I believe you are conducting an invalid test. Try reading and recreating the conditions the EFF used and you will see the truth of it for yourself.

          Hint: T-Mobile can’t (currently) inspect packets in HTTPS sessions. Try something unencrypted.

        • Fabian Cortez

          I have binge on enabled right now and am downloading a video at an average speed of 15 Mbs, so yeah… Don’t believe everything you read.

          Nice!

  • ragumaster

    I love you John but it’s throttling ….

    • calvin35

      I feel the same way. It is what it is.

    • Sigh… sadly, agree.

  • Paul Garrison

    Voluntary throttle? I use it all the time.

  • Ordeith

    Seems like John Legere (and T-Mobile) are trying to confuse customers about Binge On.

    • Fabian Cortez

      Seems like John Legere (and T-Mobile) are trying to confuse customers about Binge On.

      How do you figure? What’s confusing about unlimited video streaming from 38 popular partners, and 50 more to come, that doesn’t count against your data bucket?

      • Ordeith

        And the resident PR Parrot tries to obfuscate even more.

        • Fabian Cortez

          And the resident PR Parrot tries to obfuscate even more.

          Good. So you make a statement about how “John Legere (and T-Mobile) are trying to confuse customers about Binge On” that you cannot support.

          Sounds like another red herring from you.

        • Ordeith

          I think we have established that red herrings are part of your day job. And really, working for T-Mobile PR I am sure it is a well refined skill.

          Legere’s slimy double speak has provided all the support I need.

        • Fabian Cortez

          I think we have established that red herrings are part of your day job. And really, working for T-Mobile PR I am sure it is a well refined skill.

          red her·ring

          2. something, especially a clue, that is or is intended to be misleading or distracting.

          Your reply to me after I questioned your initial post about the confusion:

          And the resident PR Parrot tries to obfuscate even more.

          It sounds like red herrings are more part of your day job.

          Legere’s slimy double speak has provided all the support I need.

          How does that “confuse customers about Binge On?” I didn’t realize that you speak for all customers. Likewise, I am very sorry that you get confused so easily. While we’re at it, maybe you shouldn’t engage in contractual agreements if Legere’s speech is enough to confuse you. I can only imagine how you deal with fine print.

        • Ordeith

          dou·ble·speak.
          1.deliberately euphemistic, ambiguous, or obscure language.

          I’m sorry you are deceived so easily.

          While we’re at it, maybe you shouldn’t engage in negotiating contractual agreements if Legere’s speech is enough to deceive you. I can only image how you deal with most salesmen.

          Of course, your red herring definition can be applied to anything you, or anyone else from T-Mobile PR, has ever posted here. Especially in a damage control response to another’s comment.

        • Fabian Cortez

          dou·ble·speak.

          1.deliberately euphemistic, ambiguous, or obscure language.

          I’m sorry you are deceived so easily.

          While we’re at it, maybe you shouldn’t engage in negotiating contractual agreements if Legere’s speech is enough to deceive you. I can only image how you deal with most salesmen.

          I think you’re confusing yourself. After all, it is you that said “Legere’s slimy double speak has provided all the support I need” to support your claim of “Seems like John Legere (and T-Mobile) are trying to confuse customers about Binge On.” So as a customer of T-Mobile, which you are, you seem pretty easily confused. Pot, meet kettle.

          Of course, your red herring definition can be applied to anything you, or anyone else from T-Mobile PR, has ever posted here. Especially in a damage control response to another’s comment.

          Now you’ve exposed your comprehension issue. Not only is it you who continues to drop red herrings to further your agenda (what’s your agenda here again?), but you’re inability to comprehend that my comments are related to the [non]issue at hand is quite telling.

          Finally, this is not about me…

        • Ordeith

          You’re silly.

        • Fabian Cortez

          You’re silly.

          People usually resort to personal attacks when they lack facts.

        • Ordeith

          or when you’re silly.

        • Fabian Cortez

          or when you’re silly.

          Thanks for confirming that you’ll continue to engage in personal attacks.

        • Ordeith

          With you? why not! You don’t respond well to facts or arguments. What’s left?

        • Fabian Cortez

          With you? why not! You don’t respond well to facts or arguments. What’s left?

          You have no facts. All you do is troll once you come to that realization.

        • Ordeith

          Your willingness to ignore facts doesn’t mean their existence is fictional.

      • kgraham182

        What’s not confusing about unlimited video streaming from 38 popular partners and unlimited music streaming as well when you already have a unlimited high speed data plan? Nothing confusing about that. Ain’t like T-Mobile charges overages. What’s confusing though is un is a negative prefix and “un”limited video streaming on an “un”limited high speed data plan mean your are putting a limit on video.

        • Fabian Cortez

          What’s not confusing about unlimited video streaming from 38 popular partners and unlimited music streaming as well when you already have a unlimited high speed data plan?

          On the unlimited plans with Binge On, you’re allowed to tether to your TV or laptop, etc. without it counting against your high speed tethering limit.

        • Fabian Cortez

          What’s confusing though is un is a negative prefix and “un”limited video streaming on an “un”limited high speed data plan mean your are putting a limit on video.

          You’re paying for unlimited high speed data.

  • ianken

    I’m sorry. He’s the one with the bullshit. The claims made by the EFF are testable. The only way to economically do what TMO claims they are doing is throttling.

    The technically ignorant might fall for his spin, but f those who understand how this stuff works knows he’s full of shit.

  • Thomas Vu

    Terrible analogy. Eco modes on cars tend to slow them down.

    • kamikaze

      I don’t think the cars roll out of the assembly line with ECO Mode turned on with with no indication that it is.

  • Sam

    I am still bothered by the fact that unlimited customers get put on Binge On automatically too!

    • Fabian Cortez

      Binge On was enabled for all customers. Are unlimited customers not customers of T-Mobile?

      • SBacklin

        Don’t be a smart ass. You know exactly what he meant. T-Mobile did it for Unlimited people too because the reason is to throttle as many as possible without people doing anything about it. I would venture to bet that T-Mobile expected most unlimited customers to think it wouldn’t apply to them and thus saw it as a way to throttle their video.

        • Fabian Cortez

          Don’t be a smart ass. You know exactly what he meant.

          Please keep your personal attacks to yourself.

          T-Mobile did it for Unlimited people too because the reason is to throttle as many as possible without people doing anything about it.

          You don’t have any evidence of that. But if you do, please provide it.

          I would venture to bet that T-Mobile expected most unlimited customers to think it wouldn’t apply to them and thus saw it as a way to throttle their video.

          Except that unlimited users received the benefit of unlimited tethering of Binge On content and 1 free VDU movie a monthf for the entire year of 2016.

        • SBacklin

          You’re the one questioning what I’m saying. Prove that I’m wrong. Take off your magenta blinders and look past the marketing. Step into the corporate world for a minute and then come back and talk to us.

          T-Mobile needs customers and needs money. They have a finite resource to do that with. They need customers and need to do actions A, B, C. They cannot market it as actions A, B, C and thus sugar coat it with offerings and marketing. The thing is, you look past the marketing and you’ll see the gotchas, fine print, the real reason for all this crap. Fast forward to now and you’ll see people are starting to realize what is really happening with Legere and his choices. What they’re really all about. However, he latest has put himself and Co in hot water and makes an ass of himself even more by defending today in that video and his attitude.

          So yeah, when you take what real world looks like and apply that prism to this situation with T-Mobile, then all the pieces fit and it all makes sense. The only time it does not, as with you is because you and other like minded people won’t look beyond marketing and think Legere and Co can do no wrong. There’s a word for that.

        • Fabian Cortez

          You’re the one questioning what I’m saying.

          That does no necessitate a personal attack.

          Prove that I’m wrong. Take off your magenta blinders and look past the marketing. Step into the corporate world for a minute and then come back and talk to us.

          That’s not how it works. If you make a claim, you have to prove. It is not up to others to disprove your claim. That’s reality. That’s the judicial system. You need to understand that. Unless you believe that everyone is guilty and needs to prove their innocence.

          T-Mobile needs customers and needs money. They have a finite resource to do that with. They need customers and need to do actions A, B, C. They cannot market it as actions A, B, C and thus sugar coat it with offerings and marketing. The thing is, you look past the marketing and you’ll see the gotchas, fine print, the real reason for all this crap. Fast forward to now and you’ll see people are starting to realize what is really happening with Legere and his choices. What they’re really all about. However, he latest has put himself and Co in hot water and makes an ass of himself even more by defending today in that video and his attitude.

          If you feel there are “gotchas,” you have a few options. You can port out. No one is forcing you to use T-Mobile. Likewise, as an adult, you need to practice due diligence in making your decisions. No one is here to hold your hand. Unless you wish to hire a lawyer whenever you make decisions.

          Likewise, do you not think that the CEO of the company might have some more info into what and how the optimization is occurring very an end user? After all, many though they were being throttled when they were really being deprioritized.

          So yeah, when you take what real world looks like and apply that prism to this situation with T-Mobile, then all the pieces fit and it all makes sense. The only time it does not, as with you is because you and other like minded people won’t look beyond marketing and think Legere and Co can do no wrong. There’s a word for that.

          Okay, I’m not sure what you’re trying to say. They’re offering you a feature that you can turn off. So turn it off and move on.

        • SBacklin

          Oh cry me a river, build a bridge and GTF over it. Seriously. You’re claiming I’m wrong. Prove it? Thing is, you can’t. I have ported out and thus have the perfect platform to call out the BS and the people who blindly follow. Lastly, you are again failing to look beyond marketing.

        • Fabian Cortez

          Oh cry me a river, build a bridge and GTF over it. Seriously. You’re claiming I’m wrong. Prove it? Thing is, you can’t.

          That is not how it works, at all. But I hope no one would accuse you something without evidence.

          I have ported out and thus have the perfect platform to call out the BS and the people who blindly follow. Lastly, you are again failing to look beyond marketing.

          So you’re not even a customer with Binge On issues. Why are you here then? That was a rhetorical question that you don’t need to answer.

        • SBacklin

          You don’t get it. My stance is based on the solid fact on how real world actually works and not the magenta painted world you live in. You claim I’m wrong, prove it.

          I’m here because what he does affects a lot of people and because its a subject that I have interest in. Beyond, that its none of your business. Plus is to keep people like you in check.

        • Fabian Cortez

          You don’t get it. My stance is based on the solid fact on how real world actually works and not the magenta painted world you live in. You claim I’m wrong, prove it.

          That’s not how it works…

          I’m here because what he does affects a lot of people and because its a subject that I have interest in. Beyond, that its none of your business. Plus is to keep people like you in check.

          So you’ve just confirmed that you intend on trolling me, right?

        • SBacklin

          Says who? Seriously? Says who? I respond because you respond to me and you’re so full of it. Not everyone will have the will to respond to your bs but i will. Also because I’m waiting for stuff to transfer to my phone which is being really slow. So I have time.

        • Fabian Cortez

          Says who? Seriously? Says who? I respond because you respond to me and you’re so full of it. Not everyone will have the will to respond to your bs but i will. Also because I’m waiting for stuff to transfer to my phone which is being really slow. So I have time.

          It’s time for you to troll someone else.

          You’ve strayed way off topic and continue to make this about me; it’s not.

      • calvin35

        No, I’m going to have to disagree here. It was enabled for limited customers and for T-Mobile. Unlimited users such as myself just got caught up in t-mobile’s main objective of Binge On. I won’t bother saying it again as I’m pretty sure everyone here know what it is.

        • Fabian Cortez

          No, I’m going to have to disagree here. It was enabled for limited customers and for T-Mobile. Unlimited users such as myself just got caught up in t-mobile’s main objective of Binge On. I won’t bother saying it again as I’m pretty sure everyone here know what it is.

          Fact: Binge On was enabled for all customers.

          The “gain” for unlimited customers was the ability to tether, without a data limit, the Binge On content.

          Your conspiracy has no legs.

  • Ordeith

    “and stream at a bitrate designed to stretch your mobile data consumption”

    In other words: Throttling. And he said this just after he called throttling claims bullshit. Does he really think we are all so stupid? Is this his opinion of T-Mobile’s customers?

    He’s laughing at us all the way to the bank.

    • SBacklin

      Yeah, its not optimizing, its throttling.

  • SBacklin

    I like the idea of BingeOn but not how they implemented it. See I would bet everything I have that Legere and Co had it an opt out setup because they know most people wouldn’t bother and then put the setting for it in an not so conspicuous place to help cement that to help keep traffic at a minimum on the network from video.

    I think Google has a point. If a service that isn’t “on the list” then it shouldn’t be throttled at all regardless of the BingeOn setting. I don’t see any optimizing. Legere needs to quit calling it that because its throttling and its been proven by the EFF. See, I think Legere and Co would’ve been perfectly fine if they hadn’t messed with non partner video and had the better accessible setting for BingeOn. I’d figure it would’ve been a lot easier to do that instead of fighting these battles. Alas, they didn’t and I suspect they did it this way on purpose and not for the reason they advertise and claim.

    • calvin35

       That’s what Binge On is all about. People don’t sit around watching videos on their phones all day. Just because limited users can now stream all the video they want doesn’t mean that they will. Sure some will increase their usage alot but most will only increase slightly if at all or they’ll do it when they’re on WiFi. People who had a desire to stream video on LTE already had unlimited data plans and T-Mobile knows this. Binge on is an attempt to throttle as many unlimited users as possible (most without their knowledge), and to get the ones that are paying attention to maybe switch to a limited plan.

      • Fabian Cortez

        Binge on is an attempt to throttle as many unlimited users as possible (most without their knowledge), and to get the ones that are paying attention to maybe switch to a limited plan.

        You have zero evidence to purport that T-Mobile’s goals were to intentionally throttle “throttle as many unlimited users as possible (most without their knowledge), and to get the ones that are paying attention to maybe switch to a limited plan.”

        That is such nonsense, especially since switching from unlimited to a “limited plan” changes nothing with respect to Binge On.

        • calvin35

          Of course that was their goal. Everything else is just a distraction. With regards to Binge On and switching to a limited plan, of course switching to a limited plan is something T-Mobile would like users to do. Switching from a unlimited plan to a limited plan will cause the user to use less data. That’s just a fact, and its what T-Mobile is hoping to accomplish with Binge On, throttle and restrict.

        • Fabian Cortez

          Of course that was their goal. Everything else is just a distraction.

          That’s just a fact, and its what T-Mobile is hoping to accomplish with Binge On, throttle and restrict.

          Right, now where is the evidence of this “fact?” Can you prove this intent?

          Because everything they’ve launched since un-carrier 1.0 has been all about choice.

        • calvin35

          Well to be perfectly honest you’re right, Binge On is also about choice. The choice part is also the window dressing part. But it’s mostly about throttling as many of its users as possible.

        • SBacklin

          He’s fallen for the market line. He can’t see past the marketing.

        • Ordeith

          He IS the marketing.

        • Fabian Cortez

          He IS the marketing.

          This IS not about me.

        • Ordeith

          >This IS not about me.

          Then go away.

        • Fabian Cortez

          >This IS not about me.

          Then go away.

          You’re making it about me. Maybe you should take your own advice as you’ve done nothing but troll me and others on these articles.

        • Fabian Cortez

          Well to be perfectly honest you’re right, Binge On is also about choice. The choice part is also the window dressing part.

          Binge On is not all about choice. You’re not comprehending what’s going on.

          But you can choose to turn it off.

          But it’s mostly about throttling as many of its users as possible.

          Still no evidence? That’s good to know.

        • calvin35

          You miss read my post. I said Binge On is “also” about choice not “all”. It obviously isn’t all about choice.

  • John Doe

    I like how he managed to create a 1080P video that people on Binge ON can’t even watch in that resolution (I thought 480P was good enough?) and still HAVE NOT addressed the “critics”.

    He DID NOT explain why this is “optimizing” rather than “throttling” just that it is a game of semantics (well in this case they matter and I don’t think John Legere is going to teach Google the difference between optimizing and throttling LoL)

    And he DID NOT explain why it is opt out instead of opt in?

    Way to go John Legere you just made everything worse than it was.

    BGR’s headline: “T-Mobile CEO blasts Binge On critics in a 1080p video you can’t stream if you use Binge On”

    The verge: “You’re not Batman, John Legere, just another wireless talking head”

    AndroidPolice: “In Full Used Car Salesman Mode, John Legere Says Google Attacked Binge On Throttling To ‘Get Into The News'”

    Lmao

    • Michael S

      You know the same thing crossed my mind, but then it streamed just fine. I was surprised! Lol

    • TaylorW86

      default recording resolution for most devices is 1080p now. Why would he record it in a lower resolution?

  • Daniel Dodds

    I can confirm that YouTube is still being throttled with BingeOn turned off. Their “optimizations” are crippling the service. Full LTE coverage and 1080p buffers every 5 seconds or so.

    • Fabian Cortez

      I can confirm that YouTube is still being throttled with BingeOn turned off. Their “optimizations” are crippling the service. Full LTE coverage and 1080p buffers every 5 seconds or so.

      That’s call site congestion… Try HSPA/4G instead.

      My YouTube streams just fine with Binge On off.

      • kgraham182

        Is it fine when it’s on? I’m talking about 1080p now.

        • Fabian Cortez

          Is it fine when it’s on? I’m talking about 1080p now.

          Yes, “1080p” on YouTube.

        • kgraham182

          Wow, that amazing!! What you say goes against what everybody been saying. With BingeOn on you’re able to watch 1080p on youtube.

        • Fabian Cortez

          Wow, that amazing!! What you say goes against what everybody been saying. With BingeOn on you’re able to watch 1080p on youtube.

          Please be more clear with you statements.

          If your statement of “is it fine when it’s on?” was related to Binge On being on and no HD in YouTube, then no, clearly 1080p doesn’t work. Why? Well because obviously that would go against their advertised “Plus, almost all other video streaming is optimized for mobile so you watch 3 times more video with your data plan” as part of Binge On.

          If you don’t like Binge On, then turn it off.

      • Daniel Dodds

        This is not an issue with site congestion. My speeds are performing just fine.

    • calvin35

      t-mobile’s not throttling with Binge On turned off, only when it’s on. Call tech support as i have no problem streaming 1440p YouTube with Binge On disabled.

    • It just takes a while to turn off, or it’s not off, call customer care.

  • Michael S

    I like that Binge On forces YouTube to stream at most 480. No matter my settings, YouTube always seems to ignore them for popular channels and forces 1080! Such a waste of resources.
    I do agree that they shouldn’t be throttling services that are not on Binge On. Otherwise, why would a service need to meet “technical requirements” if they already do it for all services?
    I’m ok with them making it an opt-out. I can understand them wanting to change the public behavior on data usage and the best way is to let the people see for themselves. If it was opt-in, probably just as many would do nothing and leave it alone. They should however highlight that you can turn it off, even more than they already have.
    Hope T-Mobile can be humble here and not go on full retaliation mode. I think going against this one too long could hurt momentum more than other road blocks we’ve seen so far.

    • Fabian Cortez

      Exactly. Just throttle everything and be done with it.

      • calvin35

        As long as they tell people that’s what they’re doing I’m ok with that. Then i can decide whether or not i want to put up with it or go somewhere else.

        • Fabian Cortez

          As long as they tell people that’s what they’re doing I’m ok with that. Then i can decide whether or not i want to put up with it or go somewhere else.

          You should port out now. Clearly evil T-Mobile is all about control by throttling everyone.

        • calvin35

          I actually like T-Mobile and currently have no plans to switch carriers. Did they make a mistake by trying to throttle me and as many others as they could get away with? If course they did but they’re still better than the alternative. They need to admit their mistake and fix it. They don’t need to get rid of Binge On, just fix the mistake.

        • Fabian Cortez

          I actually like T-Mobile and currently have no plans to switch carriers. Did they make a mistake by trying to throttle me and as many others as they could get away with? If course they did but they’re still better than the alternative. They need to admit their mistake and fix it. They don’t need to get rid of Binge On, just fix the mistake.

          It’s quite possible that the original thing they should have done was sent out an text message/SMS. But as an informed consumer who has clearly turned Binge On off, you’re still going on about a nonissue.

          Honestly, did you experience any issues with Binge On? And if you did, you most likely turned it off. Yet you’re here, going on about something you’ve corrected yourself and still continue to pay T-Mobile.

        • calvin35

          While i will not tell you what the point is, i will tell you that you are missing it.

        • Fabian Cortez

          That doesn’t address anything we’ve spoken about…

        • calvin35

          It really does though.

        • Fabian Cortez

          It really does though.

          No, it doesn’t. Why? Because your statement is extremely vague.

  • ArchangelRenzoku

    Good for John. He stands behind what the company’s decisions were and is still trying to remain as transparent as he can. They had to do what they had to do to temporarily manage bandwidth with all the new customers. The spectrum auction will be our biggest shot at a solution. I have high hopes. To all the naysayers, there’s an off switch. Get over it already.

    • That off switch doesn’t do sh*t

      • SBacklin

        Yeah, the issue I had with it is that its in a somewhat secluded spot and I still say that was done deliberately. Also, their damned website always has issues. Its so damned buggy. So who in the hell knows whether you’re turning it off or on. :-/

        • Fabian Cortez

          I still say that was done deliberately.

          The off switch is in the same area where all other settings are located… So yes, it was put there deliberately.

        • SBacklin

          Thing is, you know very well that’s not what I was referring to. They could’ve put it in the plan features adds/removals section where most people would think to look anyway. Location aside, I don’t believe it was put in that section for the reason you think.

        • calvin35

          Nobody does.

        • ArchangelRenzoku

          It was there initially. They switched locations just before the announcement.

        • Fabian Cortez

          Thing is, you know very well that’s not what I was referring to. They could’ve put it in the plan features adds/removals section where most people would think to look anyway. Location aside, I don’t believe it was put in that section for the reason you think.

          Plan features adds/removals are plans features that take effect on a billing basis.

          But who knows, it might end up there.

        • calvin35

          Of course it was done deliberately. For a major change to almost everyone’s service it clearly should have been put somewhere a little more obvious but again, that would hinder t-mobile’s ability to throttle as many people as possible.

        • SBacklin

          I think I made the same comment somewhere else in the thread and I think its spot on.

        • Fabian Cortez

          Of course it was done deliberately. For a major change to almost everyone’s service it clearly should have been put somewhere a little more obvious but again, that would hinder t-mobile’s ability to throttle as many people as possible.

          Your conspiracy theory that T-Mobile’s intent is to throttle everybody is just that, a conspiracy theory.

          Do you have any evidence to support such a theory?

    • Steven

      I wouldn’t know, but that does seem to be the two biggest gripes. A simpler way to Opt-Out, and people noticing non-Binge-On related services being negatively affected. If the “Off” switch was easy to find, and it truly did what it said, no one could have a gripe. But again for myself, I’ve had no issues, but based on the other claims, I can see the frustrations.

      • ArchangelRenzoku

        They announced it would affect video services including the ones not included in BingeOn during the Uncarrier 10 event. Watched it on YouTube. They were very, very, very straightforward about everything.

        • Steven

          I watched, twice. I was very excited for this event. I’m not saying I have any issues, I can see though where others do based upon claims. In the announcement. He states that it only affects apps that participate because they need to “verify that the content being loaded truly is video.” Youtube is not a participant, streaming video via browser is not a participant because it is not from a verified app for recognized video. Please link the video on youtube to the time where he says “non-participating content providers will also be affected as well” and I will understandably change my point of view. But I never heard it. Twice through.

        • ArchangelRenzoku

          I thought it was during the Q&A at the end, but I will watch it again myself to verify but it won’t be for some time. Gotta work in the meantime. Swear I heard it somewhere…. *scratches head*

        • Steven

          Fair enough, I know how that goes haha. I’m not trying to be a complete critic, I just get why people could have a complaint given the way things seem to be going.

        • calvin35

          Because it never happened.

        • Fabian Cortez

          Because it never happened.

          Yes, it happened.

          I suggest you take a look again.

        • ArchangelRenzoku

          Sorry it took so long. Finally had a chance to watch it through again.

          The part that made me realize they would do that was 49:09 when Mike gets on stage and says “We’ve taken your video streams… ALL your video streams and optimized them for a mobile device”. I guess that’s what stuck in my mind. Yeah it wasn’t very implicit about non-participants in the program tho.

        • calvin35

          No they weren’t.

        • Fabian Cortez

          No they weren’t.

          Yes they were. Just because you missed that point or are incapable of understanding doesn’t mean it didn’t happen.

      • Fabian Cortez

        The off switch is in your account settings with all of the other T-Mobile account settings…

        Though I wouldn’t be surprised if they placed it on the main page after you log in due to all of this outcry.

        • SBacklin

          I liked the idea you quoted someone else as saying by giving an options with BingeOn, partner only, all video or off.

        • Fabian Cortez

          Who knows? Chris‘ idea might come to fruition.

          But be warned, video that’s not part of Binge On under the third option would count against one’s data and “eat it up” faster. But of course, there are still those at there that will complain.

          Essentially, the whiners on here want high speed 100 Mbps unlimited data at all times no matter what and for a cheap price. All while completely forgetting that wireless service is a shared resource. They remind me of the Sprint SERO fraudsters out there with respect to price and the unlimited data.

          Both are some very selfish folk.

        • Steven

          As I think they should given how large a scale this feature is affecting people. I found the on/off back when it first went live, but it was not logically where you would expect it to be. I’m not technically inept so it didn’t bother me, but for some less savvy, I could absolutely see the issue. I tihnk they should have an Binge-On app which is nothing but an on/off toggle with an explanation of benefit and sacrifice of each option as it is selected. no one could complain about that. Then it would come down to, are apps being throttled that are not participating, or are thing being throttled after its turned off. whole different ball game there.

        • Fabian Cortez

          As I think they should given how large a scale this feature is affecting people.

          But it’s not affecting people in such a large scale. That’s the thing. There is literally a small amount of people being affected by this.

          Just take the TmoNews sample size so far and you’ll see that it’s the same individuals over again who are complaining about this. Minute in the grand scheme of things. And they’re not even complaining about it affecting them. They’re simply here to stir up the crowd with trendy words like “Net Neutrality” and “throttling” when it can all be mitigated by simply turning Binge On off.

        • Steven

          While I tend to agree that this shouldn’t be a big deal, and there are only a few loud ones to make it seem worse that it is. It is obviously affecting enough people for Ledger to put out a press release explanation, create an explanation video, AND hold a Periscope Q&A due to the issues. Plus, heavy weights like Google have no reason to throw their voice around on minor things. Especially when it comes to speaking out against a partner in so many business facets.

          All in all, I’m a T-Mobile fan, a big one at that. And like Ledger a lot. But this is obviously larger than it should have been. So T-Mo just needs to tweak a few small things and put it to bed, the sooner the better too.

        • I wonder what percentage of users have ever even logged in.

  • Mo

    Folks we are all being lead down a primrose path thinking Tmo is giving is something for nothing. They are not! You pay dearly for “unlimited” Internet service and should expect to use your data as you see fit – including watching a full HD movie. Tmo is slowing things up so that they don’t have to invest I. More bandwidth and towers. Thy told us the whole WiFi calling crap was for the convenient of clusters on low service areas. Guess again it was to extend the poor coverage offered by Tmo. Or let’s look at the unlimited calling gimmick. We’re all m WiFi most of the time do we really need unlimited calling. All of these “offerings” are just another slick way of marketing a network that can’t handle the increasing volume on new sign ups. Tmo isnt giving you a damn thing that doesn’t benefit it’s ability to cover up its limited coverage…

    • SBacklin

      That’s exactly why I left T-Mobile. I like the “offerings” but, their network is still really “rough around the edges” as they saying goes. I’m gonna wait for the “dust to settle” before giving them another shot.

    • Fabian Cortez

      Folks we are all being lead down a primrose path thinking Tmo is giving is something for nothing. They are not! You pay dearly for “unlimited” Internet service and should expect to use your data as you see fit – including watching a full HD movie.

      You can turn it off.

      Tmo is slowing things up so that they don’t have to invest I. More bandwidth and towers.

      There is zero evidence of this. They are committed (the first carrier) to the 600 MHz auction and they have purchased more 700 MHz spectrum.

      Tmo isnt giving you a damn thing that doesn’t benefit it’s ability to cover up its limited coverage…

      Expanding their network to 304 million POPs and 1.6 million square miles of coverage is hardly “limited coverage.”

    • Acdc1a

      Would you rather they sell some speed tiers? Just buy the speed you need?

    • It’s not “something for nothing”, it’s a win/win. T-Mobile is saving network capacity that’s true. But they’re giving s big part of that savings back to the consumer for their help. They’re betting most users won’t turn it off, and they’re betting that MOST of their users won’t actualy use three times more video. If everyone leaves it on and watches twice as much video, then everyone wins.

  • Juan Carlos Tejada

    Took him over 3 days, to come up with a stupid YouTube video, doesn’t say Nada …! Let’s wait for the fcc findings…..

    • Fabian Cortez

      Took him over 3 days, to come up with a stupid YouTube video, doesn’t say Nada …! Let’s wait for the fcc findings…..

      There you are!

      So you get your response and because you’re not content with it, you change the narrative to “Took him over 3 days, to come up with a stupid YouTube video, doesn’t say Nada.”

      I think he said quite a bit. But were you listening?

      It’s clear at this point that you will never be satisfied. I suggest you port out. Both Sprint and Verizon are paying off devices [for a limited time]. I highly suggest you take them up on their offer. If anything for your own mental anguish.

      • calvin35

        The problem is not that Juan Carlos Tejada is trying to change the narrative, he isn’t. The problem is that John isn’t and is focusing on all that window dressing and fluff.

        • Ordeith

          Fabian is desperate to change the narrative. Damage control is in overdrive since T-Mobile opened this can-o-worms.

        • Fabian Cortez

          Fabian is desperate to change the narrative. Damage control is in overdrive since T-Mobile opened this can-o-worms.

          More red herrings when this isn’t about me.

        • calvin35

          Oh, but it is. Well, at least these posts are. you’re not smarter than anyone and you’re not fooling anyone

        • Fabian Cortez

          Oh, but it is. you’re not smarter than anyone and you’re not fooling anyone

          You’re still not comprehending.

          You and a few others have decided to make this about me because of your inability to deal with facts and/or prove your wild claims. Wild claims such as “that’s just a fact, and its what T-Mobile is hoping to accomplish with Binge On, throttle and restrict” that you cannot prove.

        • Ordeith

          You decided to make it about you when you decided to make it personal. Your attacks and frustratingly willful ignorance, your obfuscation, your inability to address anything T-Mobile might do as a negative. You may as well be the embodiment of everything that is wrong with T-Mobile.

          I mean we have all had to deal with smarmy CSRs like you when calling to correct yet another T-Mobile mistake.

          If you don’t want your PR drivel laden posts to be about you, stop making it about you. Simple as that.

        • Fabian Cortez

          You decided to make it about you when you decided to make it personal. Your attacks and frustratingly willful ignorance, your obfuscation, your inability to address anything T-Mobile might do as a negative. You may as well be the embodiment of everything that is wrong with T-Mobile.

          I mean we have all had to deal with smarmy CSRs like you when calling to correct yet another T-Mobile mistake.

          If you don’t want your PR drivel laden posts to be about you, stop making it about you. Simple as that.

          I agree that it’s very simple: You made this about me and continue to do so.

          Here’s something to try: Don’t make it about me.

        • Ordeith

          >More red herrings when this isn’t about me.

          Why do you keep using them, then?

        • Fabian Cortez

          >More red herrings when this isn’t about me.

          Why do you keep using them, then?

          This isn’t about me.

        • Ordeith

          Pull the other one.

        • Fabian Cortez

          Pull the other one.

          How about you stop trolling me. Because guess what: this isn’t about me.

        • Ordeith

          How about you stop trolling.

        • Fabian Cortez

          How about you stop trolling.

          troll2
          trōl/

          verb
          gerund or present participle: trolling

          1.informal
          make a deliberately offensive or provocative online posting with the aim of upsetting someone or eliciting an angry response from them

          Do you need an explanation for the above definition? Because after reviewing all of your responses to me, it seems you’re doing quite well in regards to the act.

          But again, this isn’t about me.

        • Ordeith

          All of your obfuscating damage control and willful ignorance falls well within your adaptive definitions.

        • Fabian Cortez

          All of your obfuscating damage control and willful ignorance falls well within your adaptive definitions.

          Dealing with facts doesn’t not exude damage control; I think you’re confused.

          But again, this isn’t about me.

        • Ordeith

          You may as well be saying it isn’t about facts, since you can’t seem to adequately handle them.

        • SBacklin

          I don’t like when people do that. They can’t win the argument and thus change the topic to where they come out on top.

        • Fabian Cortez

          The problem is not that Juan Carlos Tejada is trying to change the narrative, he isn’t. The problem is that John isn’t.

          Why would John change the narrative?

          He posted his video and had his Q&A for the topic at hand. Changing the narrative would be the wrong thing to do…

        • calvin35

          I agree with you. It would most certainly be the wrong thing for T-Mobile to do. If i was him i wouldn’t change the narrative either as things would only get worse.

  • I Don’t Tech-No, Satisfaction

    I love T-Mobile and what they are doing for the industry. BingeOn is a brilliant idea from both a customer and company standpoint.

    BingeOn optimizes (throttles) video to 1500kbps in order to save on network resources so that all people can have a better network experience. 1500kbps is an adequate speed to watch video on your mobile device without sacrificing video quality.

    Nobody needs to watch a 1080p video on mobile. And if you do, just turn BingeOn OFF.

    BingeOn allows the ability to watch video freely from certain content providers while optimizing the video to free up network resources for other users. So T-Mobile is saying if you are willing to help us decongest the network by using less data for video, we will help you by giving you a growing list of providers to stream from without using your data. Brilliant!

    Yes, T-Mobile is optimizing (throttling) video streams and most likely direct downloads of videos they can identify, however, 1500kbps is plenty of enough bandwidth needed for a mobile connection (and download those large video files on a fixed internet connection to save time if 1500kbps is too slow).

    And I’m sure as technology advances, so will the encryption technology and bandwidth requirements to keep BingeOn appealing to most customers.

    • Fabian Cortez

      1500kbps is an adequate speed to watch video on your mobile device without sacrificing video quality.

      Correct. So one has to wonder why YouTube is having issues, both publicly and with T-Mobile users buffering.

      • I Don’t Tech-No, Satisfaction

        I use T-Mobile for my family plan and I have Verizon for a work line.

        Verizon has issues with YouTube buffering, at times, when I’m using their fancy “XLTE” network, just as with T-Mobile.

        YouTube, as well as all networks, have issues at times.

        But, just for the fun of it, let’s blame BingeOn and the optimizations (throttling) for our problems. So much more easier.

        • Fabian Cortez

          Yup!

          Congested site with slow speed test results? Must be throttling!

    • DStudio

      I love it when all-knowing ones say ‘nobody needs ,’ thus instantly proving their ignorance.

      Your whole argument is based on a lie, nullifying it. Some people need it.

      • I Don’t Tech-No, Satisfaction

        So for those, like yourself, that just need that 100Mbps connection to stream and download all those Fox News feeds and Donald Trump Special Reports to your phone, just turn off BingeOn and enjoy your video stream in Ultra High Definition! Brilliant!

        And the stream will look oh so much indiscernibly better that you can have your cake and eat it too!! Again, brilliant!!

        • DStudio

          This discussion prompted me to follow up on my statement, to determine how common the need (to turn Binge On off) really is. Unfortunately, it was very easy to come up with some scenarios.

          The problem is that the lower quality is quite noticeable by simply hooking an iPhone up to a TV via the HDMI adapter. Furthermore, video will stall or stutter when BingeOn is enabled. This is with a strong (normally unthrottled 10-15Mbps) connection through a Cell-Fi. Even when viewing on the iPhone 6s’ own screen there is noticeable degradation. While It’s a reasonable compromise in some cases, it’s far from ideal.

          Furthermore, I tested this with the very same sling subscription T-Mobile is promoting. Not a good sign.

          I’m quite impressed T-Mobile developed this technology. Not that it’s impossible to think up the idea, but that they actually did what no one else dared to. Unfortunately the implementation is flawed. And I’m afraid the way they pushed it on existing subscribers was even worse. They need to make some serious changes for Binge On 2.0, and soon!

  • MisterSuperGod

    i use non-binge on sites for my streaming and i’ve seen no reduction in video quality. So, nah, nah , nah, nah, nah, nah. :)

    On a lighter note. i like that hoodie John’s got there.
    i want one, XL please!

  • I turned Binge On to off to test but I’m turning it back on. I have an unlimited plan, and a Nexus 6P, and compressed video still looks fine to me.

  • purenupe1

    Whats the point of having high definition mobile screens if you are gonna watch the video content in standard definition? And what happens when you mirror cast, chrome cast, or use a cable to show that content on your hotel or automobile screens, is it still in low definition?

    • Fabian Cortez

      Whats the point of having high definition mobile screens if you are gonna watch the video content in standard definition? And what happens when you mirror cast, chrome cast, or use a cable to show that content on your hotel or automobile screens, is it still in low definition?

      Try it for yourself.

      If you don’t like it, then you can turn it off!

      • purenupe1

        Good point…except that its on by default. My monthly subscriber fee is for the higher bandwidth so i shouldnt have to turn it off…rather i should have to turn it on to make an informed decision.

        • Fabian Cortez

          Good point…except that its on by default. My monthly subscriber fee is for the higher bandwidth so i shouldnt have to turn it off…rather i should have to turn it on to make an informed decision.

          Certainly you use data for other things, right? And those other things are executed at a higher speed.

          Likewise, when you hit a congested site and your speeds are slow, do you also complain about higher bandwidth?

          There’s a reason why wireless carriers guarantee data size and not data speeds vs. ISPs.

        • purenupe1

          Purposeful degredation of service is quite different than QOS issues….either way its not what i pay for. id rather tmobile move to tiered service model rather than purosefulluy degredate my service without my permission and tell me its for my own benefit. The truth of the matter is TMobile is handicapped by its own network limitations and is constantly looking for was to spin those limitations to its customer base. The uncarrier nonsense is not because they want to see customers get a fair shake but instead a marketing ploy to sell its services despite its inferior network.

        • Fabian Cortez

          Purposeful degredation of service is quite different than QOS issues….either way its not what i pay for. id rather tmobile move to tiered service model rather than purosefulluy degredate my service without my permission and tell me its for my own benefit.

          Sure. But it’s an option. Would you rather not have the ability to turn compression of any sort off? Sprint compresses videos, images, and MMS and has done so for years (Google it; links take a while to get approved). Why are you not up in arms about that?

          The truth of the matter is TMobile is handicapped by its own network limitations and is constantly looking for was to spin those limitations to its customer base. The uncarrier nonsense is not because they want to see customers get a fair shake but instead a marketing ploy to sell its services despite its inferior network.

          They are bringing in more subscribers than they can densify, yes. But they have only purposed ~40% of their spectrum to LTE. That’s 60% more spectrum for LTE waiting and being wasted on circuit switched technology. They also have AWS-3 spectrum and 600 MHz upcoming (deployable in 2017).

          So to say the network is inferior and that un-carrier is nonsense is unfair and not backed by facts. They still have the fastest LTE network in the country. 40% of calls are handled by VoLTE (easier path to a full LTE network and spectrum free-up for a more efficient technology – LTE), vs. single digits and 0% by the competition.

          But since you claimed it was inferior. What is it inferior to? If you think the other carriers are not experiencing congestion and slow downs, then you’re being unrealistic about the state of wireless in this country on all carriers.

        • Ordeith

          Verizon’s NFL commercial is quite damning. I think you’ll enjoy it. :)

        • purenupe1

          Coverage for me is still spotty as i travel the I 90 corridor between Chicago and Toledo OH, un-purposed or undeployed from a customer stand point means nothing. Fastest network as it relates to cell networks is relative to testing conditions so the only real measurement of the networks is Customer perception and experience… trumping any statistic you can throw out…actual or theoretic. You might not experience the same issues i do so you feel T mobile is perfect but there are many customers, testers, and governing bodies that disagree.

        • Fabian Cortez

          Coverage for me is still spotty as i travel the I 90 corridor between Chicago and Toledo OH, un-purposed or undeployed from a customer stand point means nothing. Fastest network as it relates to cell networks is relative to testing conditions so the only real measurement of the networks is Customer perception and experience… trumping any statistic you can throw out…actual or theoretic. You might not experience the same issues i do so you feel T mobile is perfect but there are many customers, testers, and governing bodies that disagree.

          The facts are the facts and your personal experience is yours.

          If T-Mobile doesn’t work for you where you work and play then you should find a carrier that does. It makes zero sense to me why anyone would pay for service they don’t receive or that doesn’t compliment their lifestyle. Likewise I fail to understand why anyone would pay for service to a carrier they despise; I’m speaking in general.

        • purenupe1

          I dont have sprint so i dont care…..people switch to Tmobile because of the allure of more data and cheaper subscriber cost. Tmobile is getting what they asked for but if they cant deliver on the goods people will leave. time will tell

        • Fabian Cortez

          I dont have sprint so i dont care…..people switch to Tmobile because of the allure of more data and cheaper subscriber cost. Tmobile is getting what they asked for but if they cant deliver on the goods people will leave. time will tell

          I agree. People are getting what they asked for. And if they don’t want video to not count against their data, they can disable Binge On.

    • Ordeith

      Yes, it’s still low definition. It’s being throttled, after all.

    • Edgardo A. Soto Rodriguez

      Exactly what my point is. These is a good deal for people that are on a budget income on a budget phone and no internet Wi-Fi at home. I am paying for top of the line video quality experience and why I have to be looking around to turn off a service that I did not ask for. It need to be turn off by default and them i t would be OK..!!!!!

  • Dishola

    Please add Dish.

  • Juan Carlos Tejada

    Best part of Stupidity of this video, google needs news like this…LMAO…..

    • Ordeith

      The best part is the general negativity the public seems to have reacted to it. I have seen the story on several sites and there are comments from many different people calling Legere out on his bullshit.

      It seems that aside from a few hoodwinked loyalists that people generally aren’t as stupid as Legere (and our own PR Stooge, Fabian Cortez) seems to believe they are. His smug arrogance is backfiring in a big way.

      It’s unexpectedly refreshing.

      • SBacklin

        Exactly, I think people are really starting to see Legere and Co and see what they’re really all about.

        • Juan Carlos Tejada

          A CEO who does the roll of customer service, is in deep waters..

        • SBacklin

          Exactly, there’s real reasons (not the marketing) behind these offerings of his. The fanboys can’t handle that and refuse to see it.

      • Juan Carlos Tejada

        Some cursing and freebies, and he believes is a rock-star…just want things right, not asking for nothing else.

      • Fabian Cortez

        The best part is the general negativity the public seems to have reacted to it. I have seen the story on several sites and there are comments from many different people calling Legere out on his bullshit.

        It seems that aside from a few hoodwinked loyalists that people generally aren’t as stupid as Legere (and our own PR Stooge, Fabian Cortez) seems to believe they are. His smug arrogance is backfiring in a big way.

        It’s unexpectedly refreshing.

        And there you have it. You managed to praise negativity all while engaging in a personal attack.

        What contribution have you brought to this topic? Why do you have an issue understanding that this isn’t about me?

        It’s not about me.

        • SBacklin

          In a way you’re part of it. You go out of your way to defend ANYTHING and EVERYTHING Legere and Co do and thus, fit ANY definition of a fanboy or girl or whatever and thus you’re opening yourself up to ridicule….which I might add is well deserved.

        • Fabian Cortez

          In a way you’re part of it. You go out of your way to defend ANYTHING and EVERYTHING Legere and Co do and thus, fit ANY definition of a fanboy or girl or whatever and thus you’re opening yourself up to ridicule….which I might add is well deserved.

          No. This isn’t about me.

          But if you want to speak about ridicule, then what does that make you? Considering you’re not a T-Mobile subscriber and are on here trolling me and others over an issue that doesn’t concern you in the slightest.

        • SBacklin

          You troll any article any person that doesn’t live in the twisted T-Mobile does no wrong world. Pot meet kettle.

          You say I keep making this about you. Yet you keep feeding it. You keep saying such fanboy bs and thus invite the ridicule. You don’t want it, go elsewhere or respond to something else.

        • Fabian Cortez

          You troll any article any person that doesn’t live in the twisted T-Mobile does no wrong world. Pot meet kettle.

          Your posts involve statements that you cannot prove. Such as T-Mobile wanting to control those by throttling, etc. And you continue to troll me with ad hominem attacks.

          You say I keep making this about you. Yet you keep feeding it. You keep saying such fanboy bs and thus invite the ridicule. You don’t want it, go elsewhere or respond to something else.

          You absolutely are.

          This is about Binge On. Try refraining from making it about me. Just make the effort. Please.

        • SBacklin

          Quit inserting yourself into the discussion and it won’t be about you. Quit making replies about you and the discussion won’t be about you.

        • SBacklin

          Look at my other reply and you’ll have your answer.

  • Sprint is losing so many customers to T-Mobile because of Binge On that Sprint CEO @marceloclaure wants to build a wall, a huge wall, the BEST wall, and make @johnlegere pay for it…

  • Edgardo A. Soto Rodriguez

    I really dont care for Free data if if going to give me second class vídeo quality. I pay for a high resolution hidh density pixil phone and I’m paying for the day I’m consuming. So I expect to watch videos when not at home. At home I pay for internet so I can stream Wi-Fi and watch movies on top of the line quality. The thing here is that this Binge thing it has to be Off or not implemented by default. And if we want to participate we can go and accept to bad quality video steaming. Not to give me bad quality video streaming by defalt and have me try to figure it out on how to opt out from these crap of Binge on deal. These is good for low budget phones and people that don’t have internet connection Wi-Fi at home and I have both.

    • Fabian Cortez

      So turn it off…

  • SBacklin

    Legere just started up on the Twitter Q&A.

  • SBacklin

    Legere just stated in a video response to a tweet that the reason why its opt out and not opt it was of course vague by saying they wanted everyone to have the “benefit” of across the board without jumping through hoops. So lets talk about this. Turning it on is jumping through hoops but turning it off is not? WHAT A CROCK OF ****. Let me translate, its because they know most won’t bother with the toggle and thus wanted to throttle as many people as possible.

  • NEO2U

    All the people who keep coming here to fight with people here about Binge On why not take your fight to John Legere on Twitter. This unofficial T-Mobile news page can not help you. Or maybe spend time with friends or family. Do something productive maybe ?

    • SBacklin

      Maybe its because its a subject that people here have an interest in. Maybe its because for some people, money is at stake. You’re assumption that everyone is here just because its overly presumptuous and stupid.

      • NEO2U

        Then go to Twitter and face Legere. What are you afraid of?

        • SBacklin

          You really can’t because there have been instances where people who call him out on something get blocked and thus then what is the point? I think it was someone from the upper echelon at VZW that it happened to.

        • NEO2U

          Well, I can’t tell anyone what to do. Just saying that it would be worth a try.

        • SBacklin

          Yeah, most people don’t see beyond marketing. Any reasonably tech minded people understand what’s happening. TMobile needs customers and their money. Their network isn’t the best and thus need to offer stuff to entice people to join. However, wireless is finite and they can’t do all these things without some kind of restriction behind the scenes. However, these restrictions a lot of people don’t like and don’t like when stuff is advertised as they were and then getting hit with these restrictions. BingeOn is the perfect example and its also what has got them into hot water. They can’t offer BingeOn without some kind of throttling. However, they surely can’t say they have to throttle and thus market it as optimization when that’s not at all what it is. its just that they took it a step too far and thus the throttling of non partners (the step too far) got noticed by Net Neutrality advocates and it brings us to where we are right now.

    • Fabian Cortez

      Clearly the people who have issue with Binge On have an agenda.

      • SBacklin

        Now you’re grasping at straws. I’m sure there is a barn nearby in the backwater world you seem to be living in.

        • Fabian Cortez

          Now you’re grasping at straws. I’m sure there is a barn nearby in the backwater world you seem to be living in.

          This is not about me and your personal obsession with me has now peaked.

        • SBacklin

          I’m just a persistent debater. However, I have total disdain for people who are fanboys by any definition you fit that bill.

        • Fabian Cortez

          I’m just a persistent debater. However, I have total disdain for people who are fanboys by any definition you fit that bill.

          There’s no debate. I have zero interest in conversing with you due to your persistent off-topic obsession with me that has expressed itself with personal attacks.

          I am asking you to stop trolling me. /story

        • SBacklin

          See, I’m going to make this point one last time. You are well known in these circles and see Legere and Co can do no wrong. However, they are doing stuff wrong with BingeOn. It’s been proven. When you keep schilling you invite the ridicule. You’re stance on the BingeOn issue is your choice but, I think you’re wrong and many people here would agree and when someone has that no wrong mentality it really says lot to credibility.

          As for BingeOn, really great and novel idea but poorly implemented. I think some simple tweaks can really solve the problem and sooth ruffled feathers. I hope they do something different.

        • Fabian Cortez

          See, I’m going to make this point one last time. You are well known in these circles and see Legere and Co can do no wrong. However, they are doing stuff wrong with BingeOn. It’s been proven. When you keep schilling you invite the ridicule. You’re stance on the BingeOn issue is your choice but, I think you’re wrong and many people here would agree and when someone has that no wrong mentality it really says lot to credibility.

          As for BingeOn, really great and novel idea but poorly implemented. I think some simple tweaks can really solve the problem and sooth ruffled feathers. I hope they do something different.

          You’re right, I’m wrong.

          Now troll someone else please.

        • SBacklin

          All you needed was the first sentence.

      • NEO2U

        They may feel that their provider is the one actually ripping them off :) They will not accomplish anything here. I am sure that John Legere can handle himself just fine as well as those who want him to conform to their ideas.

      • DStudio

        Says the one person on this site who always clearly has an agenda.

        • Fabian Cortez

          Says the one person on this site who always clearly has an agenda.

          Right. And the people on this site who don’t have T-Mobile or those that do and have turned Binge On off don’t?

        • SBacklin

          No one has an agenda to do anything. Its two sides of people who believe one thing or another.

        • DStudio

          Well, whatever you call it, we always know what your position will be.

          Binge On causes problems that even cursory testing can reveal, which I’m outlining in another post here as follow-on to my previous remarks.

        • Fabian Cortez

          Well, whatever you call it, we always know what your position will be.

          No, you don’t. As an informed consumer, I turned Binge On off.

          Binge On causes problems that even cursory testing can reveal, which I’m outlining in another post here as follow-on to my previous remarks

          And that’s obvious per the EFF’s testing:

          If the video is more than 480p and the server sending the video doesn’t have a way to reduce or adapt the bitrate of the video as it’s being streamed, the result is stuttering and uneven streaming

          But that doesn’t explain YouTube, which oh so happens to “have a way to redice or adapt the bitrate of the video as it’s being streamed.”

          But if the customer is not content with the problems (“stuttering and uneven streaming”), then they can turn it off.

  • SBacklin

    Someone with unlimited asked about default bingeon. He says everyone benefits. Of course doesn’t talk about the technical reasoning. His responses are garbage and just more marketing.

  • SBacklin

    Legere just stated in a video response to a tweet that the reason why its opt out and not opt it was of course vague by saying they wanted everyone to have the “benefit” of across the board without jumping through hoops. So lets talk about this. Turning it on is jumping through hoops but turning it off is not? What a crock….. Let me translate, its because they know most won’t bother with the toggle and thus wanted to throttle as many people as possible.

    • Fabian Cortez

      Legere just stated in a video response to a tweet that the reason why its opt out and not opt it was of course vague by saying they wanted everyone to have the “benefit” of across the board without jumping through hoops. So lets talk about this. Turning it on is jumping through hoops but turning it off is not? What a crock….. Let me translate, its because they know most won’t bother with the toggle and thus wanted to throttle as many people as possible.

      Turning a feature on for everyone from the onset is absolutely a means to not jump through hoops.

      Assume that everyone (~63 million subs.) wanted this feature. Imagine the customer service nightmare on the phone for those looking to add it.

      No thanks!

      • SBacklin

        You’re missing the point…on purpose no less. A lot wanted opt in and if its so easy to turn it off, you can turn it on with the same ease. So you changing the subject from web toggle to calling into customer service isn’t working.

        The fact you typed that response clearly proves what we all here already know. Legere and co can do no wrong in your eyes. You can’t dispel what I said so you try and turn it into something else. Yeah….not gonna work.

        • calvin35

          Oh, i don’t think he’s missing the point. He’s doing something but missing the point ain’t it.

        • SBacklin

          Lol, I’m sure the boots are clean and the nose needs to be wiped.

        • Fabian Cortez

          You’re missing the point…on purpose no less. A lot wanted opt in and if its so easy to turn it off, you can turn it on with the same ease. So you changing the subject from web toggle to calling into customer service isn’t working.

          For everyone to benefit immediately, turning it on across the board is the only way to do it. Having ~63 million subs. calling in and unnecessarily clogging up customer service’s time is not the way to do it because like the other un-carrier features, this one will be in high demand and the next upcoming quarterly results will most likely prove this.

          On the other hand, those that don’t want it, which would be a vast minority as it’s nearly indiscernible to most people out there (let’s face it, most don’t care nor can tell 1080p vs. 720p vs. 480p+ on their 5″ screens – yes I can tell the difference between 480p and 720p, which is why I have it turned off), can call in and ask to turn it off.

          The fact you typed that response clearly proves what we all here already know. Legere and co can do no wrong in your eyes. You can’t dispel what I said so you try and turn it into something else. Yeah….not gonna work.

          It doesn’t prove anything. If anything, this proves that you cannot refrain from engaging in personal attacks when someone else doesn’t agree with you.

        • SBacklin

          You don’t agree with me because of facts or anything else except you not being able to see beyond marketing. Its you who can’t see anything wrong with what T-Mobile is doing. You don’t like people calling you out? Go somewhere else. That of course means you’d have to put down the magenta cool-aid.

        • Fabian Cortez

          You don’t agree with me because of facts or anything else except you not being able to see beyond marketing. Its you who can’t see anything wrong with what T-Mobile is doing. You don’t like people calling you out? Go somewhere else. That of course means you’d have to put down the magenta cool-aid.

          Please provide proof of these “facts.” After all, a fact is indisputable.

          Don’t confuse “facts” with your “opinion.”

        • SBacklin

          Here’s the flip side to that. If mine is opinion then so is yours. So you can also quit trying to tout your magenta colored opinions as something god-given.

        • Fabian Cortez

          Here’s the flip side to that. If mine is opinion then so is yours. So you can also quit trying to tout your magenta colored opinions as something god-given.

          If you have nothing to say related to the subject at hand and insist on using pejoratives, then I’d appreciate it if you didn’t reply.

        • SBacklin

          You keep replying and trying to debate and thus I will. Follow your own advice.

        • SBacklin

          All I’m gonna say here is….both ways.

    • calvin35

      Of course you are correct.

  • James Shay

    I still don’t get it. Do all customers have Binge On or just people with 3 GB+ data plans?

    • Fabian Cortez

      All.

      Less than 3 GB receive the “benefits” of Binge On’s 3x data enhancement feature/optimization. Some call it “throttling” for shock value.

      The jury is out until the FCC weighs in.

      • SBacklin

        I wouldn’t say people call it throttling for “shock value”. Not yet anyway, thus far the tests that have been done show throttling. Until Legere and Co can show the tech specifics on how it works and allow testing, its going to be seen as throttling. What I think is really unfortunate is that they say its proprietary which usually means its secret but its also the perfect excuse to hide what we see it as so far, wanting to throttle. I’m very curious as to what the FCC will end up saying, if anything at all.

        • Fabian Cortez

          I wouldn’t say people call it throttling for “shock value”. Not yet anyway, thus far the tests that have been done show throttling. Until Legere and Co can show the tech specifics on how it works and allow testing, its going to be seen as throttling. What I think is really unfortunate is that they say its proprietary which usually means its secret but its also the perfect excuse to hide what we see it as so far, wanting to throttle. I’m very curious as to what the FCC will end up saying, if anything at all.

          That’s good. You’re right, this is about me.

          Now please stop trolling me.

        • SBacklin

          First you complain about posts being about you or “or not on topic” and when they still are on topic, you still complain. Go figure…..You can’t have it both ways. Get with it or take a hike.

        • Fabian Cortez

          First you complain about posts being about you or “or not on topic” and when they still are on topic, you still complain. Go figure…..You can’t have it both ways. Get with it or take a hike.

          Me me me me me. Keep letting everyone know how it’s all about me and how I own T-Mobile and that you can’t that and must continue to reply to me when I haven’t spoken to you.

        • SBacklin

          Funny, I never said anything about you owning T-Mobile. I keep replying to your bs because it is a forum to reply to posts. Strange how that works isn’t it?

    • Chris

      T-mobile turned it on for everyone on 11/19/2015

  • kgraham182

    Fabian, what optimization technology are they using? Thanks

    • Fabian Cortez

      Fabian, what optimization technology are they using? Thanks

      None.

      I. Turned. It. Off.

      This also isn’t about me.

      • kgraham182

        I know it’s not about you, but I can count on to answer any question about T-Mobile. If you’re not already employed by John, he should consider it. I’ll would even be a reference for the good work you do on this site. Now if T-Mobile is not using any optimization tech, how do it decide when to play a 480p video? Remember I’m on yourself, if you don’t like it turn it off.

        • Fabian Cortez

          I know it’s not about you, but I can count on to answer any question about T-Mobile. If you’re not already employed by John, he should consider it. I’ll would even be a reference for the good work you do on this site. Now if T-Mobile is not using any optimization tech, how do it decide when to play a 480p video? Remember I’m on yourself, if you don’t like it turn it off.

          I’m sorry. I misread your comment. I thought you were asking what kind of optimization technology I was using as if inferring that I was using Binge On.

          As far as T-Mobile’s optimization technology, per the VP of Engineering, Grand Castle, they’re using a proprietary adaptive bitrate optimization technology. And it’s apparently been something in the works for years that sits in the packet gateways. Hence the reason why the EFF’s HTTP response header and filename changes did nothing to spoof it.

        • SBacklin

          Interesting. I think if that is the case, then Legere should really let the engineering people do a Q and A since its mainly the tech people/advocates calling him out. It could literally put it to rest but unfortunately he’s not doing that and just goes down the talking points and marketing and it does nothing to sooth ruffled feathers.

        • kgraham182

          What you just said made more sense than what John mumble out his mouth. All John needs to answer is why does it limit downlink speeds to 1.5Mbps. It should only effect video.

        • Fabian Cortez

          What you just said made more sense than what John mumble out his mouth. All John needs to answer is why does it limit downlink speeds to 1.5Mbps. It should only effect video.

          It only affects video. And unfortunately, downloadable video. That’s a bug that they somehow need to fix. I don’t see how they would.

          Maybe a third option is needed: Binge On but with services not part of Binge On count against your data bucket without the Binge On optimization.

        • kgraham182

          I would have no problem if it only affected video, but once a video stream is detected it throttles your whole downlink to 1.5Mbps. Not just stream video at 1.5Mbps

        • Fabian Cortez

          I would have no problem if it only affected video, but once a video stream is detected it throttles your whole downlink to 1.5Mbps. Not just stream video at 1.5Mbps

          It only affects video. The EFF proved this.

          I told you to call 611 because there seems to be something wrong with your account.

        • kgraham182

          It is limited the downlink. If I’m watching youtube and downloading some random program simultaneously my downlink maxes out at 1.5Mbps. If they didn’t limited the downlink 1.5Mbps, youtube would use the rest of the available bandwidth to increase the quality.

        • Fabian Cortez

          It is limited the downlink. If I’m watching youtube and downloading some random program simultaneously my downlink maxes out at 1.5Mbps.

          That doesn’t change the fact that this only affects video. Please go and see the EFF blog post.

          If they didn’t limited the downlink 1.5Mbps, youtube would use the rest of the available bandwidth to increase the quality.

          The real question you should ask is why are YouTube videos buffering on a 1.5 Mbps connection when YouTube quality scales all the way down to 240p…

        • kgraham182

          Also do you know what you are describing is call split tunneling and would be complex to do on a network level. T-Mobile would to have 2 tunnels per connection for every subscriber on their network. One limited to 1.5Mbps for BingeON video, the other unlimited for all other traffic. Their network would have to cipher ever bit of data and decide on the fly which path the information should take. You could split traffic on an device level easy but our phones have no way selecting which path an app should take.

        • Fabian Cortez

          Also do you know what you are describing is call split tunneling and would be complex to do on a network level. T-Mobile would to have 2 tunnels per connection for every subscriber on their network. One limited to 1.5Mbps for BingeON video, the other unlimited for all other traffic. Their network would have to cipher ever bit of data and decide on the fly which path the information should take. You could split traffic on an device level easy but our phones have no way selecting which path an app should take.

          No, what I described is a macro level view of a proprietary technology. We have no real idea how it works since it’s proprietary.

          The end result seems to be 1.5 Mbps on nonBinge On partner videos. That’s doesn’t mean throttling.

          Likewise, if it was a simple throttle, then why have content provider join? At that point, they’d just throttle all video.

        • Ordeith

          ooh.. this could be a fun test let me try.
          Binge On enabled, Non-Video File download, no video streaming: 9mbps
          Binge On enabled, Non-Video File download, with video streaming: 1.23mbps
          Binge on disabled, Non-Video File download, no video streaming: 12.4mbps
          Binge on disabled, Non-Video File download, with video streaming: 11.2mbps

          now isn’t that interesting…

  • Tyler Riddle

    The only issue I have with it is that services that aren’t included (i.e. YouTube/ustream) seem to be throttled as well.

    I watch our church service (720p only broadcast at about 2.5 Mbps) and it struggles until I turned binge on off.

    • Fabian Cortez

      It seems like the issue so far is YouTube with respect to struggling. It seems like YouTube is doing something funny.

      YouTube an auto quality option that is on be default. 2.5 Mbps is more than enough to stream YouTube and let YouTube adapt.

      The truth will eventually come out.

      • Tyler Riddle

        Yeah, I don’t know man. I just turned it off and all is well. I want to be a good citizen of bandwidth but not at the expense of my video not working. Will try again soon

      • Ordeith

        The truth has been out for a while (T-Mobile is throttling all unencrypted video content to 1.5mbps). You just like to ignore it.

        • SBacklin

          There are always some that will refuse to see anything negative in situations like this. Some people can’t handle it.

        • Fabian Cortez

          The truth has been out for a while (T-Mobile is throttling all unencrypted video content to 1.5mbps). You just like to ignore it.

          Why is YouTube buffering on a 1.5 Mbps connection when they offer 240p resolutions and their site and app default to “Auto.”

        • Ordeith

          red herring.

        • Fabian Cortez

          red herring.

          The OP mentioned 2.5 Mbps and struggling on YouTube. Per the EFF, the “cap” is 1.5 Mbps. YouTube is complaining about Binge On and a select few are whining about YouTube buffering.

          YouTube is adaptive to one’s bitrate. So at 1.5 Mbps, why is YouTube buffering?

          You dropped the red herring with your throttling which does nothing to address the true issue about YouTube and buffering when we all know 1.5 Mbps is sufficient.

          But carry on with your agenda here.

        • Ordeith

          red herring deux.

        • SBacklin

          Yeah, fanboys complain of trolling and red herrings but see nothing wrong in the idea that they’re doing the same thing just from a different angle. #SMH. You notice they keep sticking around and complain others for doing the same. 0_o So far the EFF and Google have painted a very clear picture which Legere and Co have yet to prove otherwise other than talking points and marketing.

        • Fabian Cortez

          red herring deux.

          Not only do you misuse the term “red herring,” but you also continue to troll me with it for no reason. Not only that, your lack of grammar in your attempt to use that French word is neophytic.

          You’ve switched your agenda from simply trolling everyone to trolling me.

          You’ll need to get in line though. And it’s very long…

        • Ordeith

          red herring trilogy. wow.
          way to make it about you.

        • SBacklin

          Yeah, its unfortunate a shill can’t handle ridicule for shilling. I’d say, then don’t do it but, some people can’t get beyond that. People come here to talk about the various things wrong with BingeOn and the mentality of Legere but, its a disruption when shills come in because we already know what they’ll say and go on about. Then they complain. #SMH

  • Binge On Feature…

    All powerful customers…we can do it, we can do it….that is, turn the Binge feature off or on (smile).

  • kgraham182

    Strong language from the CEO towards EFF. Proprietary software detect video and select the correct bitrate. HAHAHAHA

    • SBacklin

      It makes him look totally ridiculous when he still tries and push the BS even though evidence clearly says differently.

      • calvin35

        After watching the Q&A i feel like he would have been better off not doing it at all. Very evasive and at times downright confrontational.

    • SBacklin

      He keeps skipping over the main reason and that is what has a lot of tech minded people up in arms because we all know the reason and aren’t Fabian Cortez. These offerings are merely sugarcoats for the real reason. They need the customers and their money but don’t have much to give in return. This particular time though, its landed them in hot water. However, instead of owning up to it, they keep pushing the marketing line to avoid revealing what is the impossible pill to swallow. They want to throttle as much as possible.

      • kgraham182

        Correct, and this “proprietary” software would be amazing if it could detect video adjust to the lowest bitrate autmomatic. A software like that should be patent and sold to other carriers. But we all know there’s no such software and T-Mobile detecting video and limiting the downlink to 1.5Mbps

        • Fabian Cortez

          Correct, and this “proprietary” software would be amazing if it could detect video adjust to the lowest bitrate autmomatic. A software like that should be patent and sold to other carriers. But we all know there’s no such software and T-Mobile detecting video and limiting the downlink to 1.5Mbps

          You’re not making sense.

          What you’re looking for is transcoding. They made it clear that they’re not transcoding.

          The end result of 1.5 Mbps is just that: 1.5 Mbps. So you think it’s throttling because you don’t understand or know how the technology works since it’s proprietary.

          A lot of people thought and still think that deprioritization is throttling. Up until Sprint started doing it. Which is rather ironic…

        • SBacklin

          I really think a engineering Q&A would be warranted. It’s clear that Legere and Co say one thing but evidence thus far says something else. I hope they do one.

      • Fabian Cortez

        He keeps skipping over the main reason and that is what has a lot of tech minded people up in arms because we all know the reason and aren’t Fabian Cortez. These offerings are merely sugarcoats for the real reason. They need the customers and their money but don’t have much to give in return. This particular time though, its landed them in hot water. However, instead of owning up to it, they keep pushing the marketing line to avoid revealing what is the impossible pill to swallow. They want to throttle as much as possible.

        This isn’t about me.

        Likewise, as a non-T-Mobile customer, I find it odd that you’d be on a T-Mobile fan site complaining about something you don’t participate in.

        • SBacklin

          It is partly about you as well because you keep inserting yourself as Legere and Co’s shadow and follower. I used to be a T-Mobile customer and have experienced BingeOn. As stated in another reply, beyond my interest in this, its none of your ****** business.

        • Fabian Cortez

          It is partly about you as well because you keep inserting yourself as Legere and Co’s shadow and follower. I used to be a T-Mobile customer and have experienced BingeOn. As stated in another reply, beyond my interest in this, its none of your ****** business.

          And that’s where you lost it and continue to make this about me.

          Since you’re not a T-Mobile customer, I suggest you let it go before it consumes you further.

        • SBacklin

          I don’t back down when I’m right. Get over it. More people agree with me then they do with you and this entire comment thread proves it. Some people don’t care, they’re neutral. But everyone knows you see T-Mobile as something divine that can’t do any wrong and thus negate and real credibility.

        • Fabian Cortez

          I don’t back down when I’m right. Get over it. More people agree with me then they do with you and this entire comment thread proves it. Some people don’t care, they’re neutral. But everyone knows you see T-Mobile as something divine that can’t do any wrong and thus negate and real credibility.

          Yes.

          You’re right and I’m wrong. Now please troll someone else. You don’t have to “back down,” just engage someone else. Please and thank you.

        • SBacklin

          First sentence after “yes”…..now was that so hard?

        • Fabian Cortez

          First sentence after “yes”…..now was that so hard?

          Yes, you’re right I’m wrong.

  • SBacklin

    Legere posted a video reply to a tweet by EFF and completely bs’d his answer. Well know what the EFF found. That’s cut and dry. Legere still insisting its something totally different. #SMH

    • calvin35

      Yes i saw that one. Legere is not having a good day. I’ve seen alot of his Periscopes and he seems stressed today. There were a couple questions that he just didn’t answer at all.

      • SBacklin

        Legere knows whats happening. He’s obviously stressed. Can’t keep hiding throttling forever.

        • Fabian Cortez

          Notice how Fabian was suddenly absent from the twitter stuff. I guess the nose has got to come out for a breather. Legere knows whats happening. He’s obviously stressed. Can’t keep hiding throttling forever.

          You’re right, this is all about me.

  • The Island of Sodor

    Been a big TMO and John fan, but this is like I’ve entered a Bizarro world. His answers are pretty lame, and doesn’t appear to care to much for the customers. At least thats how it’s coming off. Like others have said, there is an easy solution. Turn it off for everyone, and have anyone that wants lower quality opt-in. Problem solved. Him trying to justify it is sad.

    • calvin35

      It’s also impossible, which i guess is what also makes it sad

  • SBacklin

    So the Twitter Q&A just ended. I’ve seen all the video responses on it and it was more or less the talking points, marketing bs and that’s it.

    • kgraham182

      In an hour how many Qs did he A? 4 maybe 5 haha.

      • The Island of Sodor

        He responded to 4 or 5, wouldn’t call them answers.

        • SBacklin

          EXACTLY!

      • calvin35

        It’s pretty ugly.

  • The Island of Sodor

    Write John on Twitter. Don’t be a dick, but just voice your concern. I wrote that all the customers want is to not feel they are being taken advantage of, and to not auto opt us in to a service that degrades something we pay for, some of us pay for unlimited. I actually think BingeOn is a good idea, but I want to TURN IT ON, not have it auto on and wonder why certain video’s aren’t loading.

    • nOOObiez

      They probably could have done a better job when they launched at educating people. But lets be honest most people don’t even realize this is there. When binge on came out I knew that I could turn it off after logging into the website if I wanted to but I didn’t and haven’t noticed any problems what so ever.

      There is really nothing to be mad about here. People just need to pay attention.

      • Fabian Cortez

        Yeah it’s absolutely ridiculous how 5 people can make the noise of 500 people.

        Especially when some don’t even have T-Mobile and/or have turned Binge On off.

        • SBacklin

          Says the ONE voice that makes the noise of all of T-Mobile. (I couldn’t resist, ;P ) That aside, as odd as this may seem, you idea is right. Almost in any situation, people tend to raise voice with things that go wrong. Very little do when things go right. Even though I think BingeOn was implemented poorly, what T-Mobile has done over all has made positive waves within the industry. That’s why I feel that it wouldn’t be so bad if Legere and Co stop with marketing and talking point answers and maybe have them do a engineering Q&A and even maybe invite the EFF or whomever to test it out.

        • Fabian Cortez

          Says the ONE voice that makes the noise of all of T-Mobile. (I couldn’t resist, ;P ) That aside, as odd as this may seem, you idea is right. Almost in any situation, people tend to raise voice with things that go wrong. Very little do when things go right. Even though I think BingeOn was implemented poorly, what T-Mobile has done over all has made positive waves within the industry. That’s why I feel that it wouldn’t be so bad if Legere and Co stop with marketing and talking point answers and maybe have them do a engineering Q&A and even maybe invite the EFF or whomever to test it out.

          You’re right, this is all about me.

          Now stop trolling me.

        • SBacklin

          Wow….all I can say is wow….Fabian can’t take the heat people. Can’t take it? Don’t dish it. If you had actually read the rest of the post, I was actually agreeing with you. Surprise surprise….

        • Fabian Cortez

          Wow….all I can say is wow….Fabian can’t take the heat people. Can’t take it? Don’t dish it. If you had actually read the rest of the post, I was actually agreeing with you. Surprise surprise….

          You’re right, this is all about me.

          Now stop trolling me.

        • SBacklin

          I guess another title of broken record applies. See, I was actually trying to meet you half way get back on topic….as you see it… but now thats bad. Like I said in the other reply, you can’t have it both ways. I was talking about the stuff at hand and you’re still whining. To your delight, I have to finally exit to go to work for the day. I’ll keep getting entertained by your corporate *** kissing. Have fun.

        • Fabian Cortez

          I guess another title of broken record applies.

          You’re right, this is all about me.

          Keep obsessing and trolling me.

        • Ordeith

          So much whine, you’d think you were in Napa.

    • SBacklin

      You can write him on Twitter but when you start hitting close to home, you get blocked. You don’t have to be a rude or anything else. He doesn’t like being called out. He did that to executive from VZW.

  • SBacklin

    Legere said he was going to try and do some Periscoping later today. It’ll be interesting to see what he says at that time.

    • calvin35

      I don’t know. That twitter q&a sent pretty bad and to be honest here straight up dodged a few questions.

      • SBacklin

        Yeah, it does NOT help the situation at all. Its about the throttling. They can’t say what it really is and I would bet thats the reason why Legere was so dodgy with the Q&A. Someone else here said, it probably would’ve been better had he not said anything at all right now instead of the marketing and talking points.

  • Pondering

    I really don’t understand what all the fuzz is about, how hard is it to turn off the Binge On Option. I was a customer of Sprint and Verizon and now that I am a T Mobile customer I am happy with the service, at least this company is offering their existing customers some type of reward not just the new customers, when I was with sprint and verizon I don’t remember ever getting any type of appreciation from those carriers and if you ever did it came at a cost. I think T Mobile is doing a good job and I have had no issues with them, I guess I am simple and don’t Cry about every single thing out there.

    • Fabian Cortez

      Don’t worry, the whiners will be here soon to drown you in their tears as they troll others.

      If Binge On works for you, good. If it doesn’t, it’s easy to turn off. You get it. Many people get it. Only the 5 people here don’t get it.

      3
      2
      1

      • SBacklin

        There is nothing wrong with Pondering’s post. However, do you not see the irony in the fact you keep whining about trolls and yet you keep going on and on in this thread like the rest of us but yet you call us trolls…..hmmm. You keep going around and replying just like the rest of us….yet, you call us trolls. Much to your delight now, I do have to head out. So have fun everyone.

    • Fabian Cortez

      Told you! Here’s one again.

      Like I’ve said, a select few. Nothing more, nothing less.

      There is nothing wrong with Pondering’s post. However, do you not see the irony in the fact you keep whining about trolls and yet you keep going on and on in this thread like the rest of us but yet you call us trolls…..hmmm. You keep going around and replying just like the rest of us….yet, you call us trolls. Much to your delight now, I do have to head out. So have fun everyone.

      • Ordeith

        Why do you insist on making everything about you?

        • Fabian Cortez

          Why do you insist on making everything about you?

          It’s not. But it’s clear that you’ve now made it part of your agenda.

          But what about trying not to troll and make it about me again? I know you can do it.

        • Ordeith

          another red herring.
          It’s sad that you felt you had to hijack Pondering’s post to further your own delusional agenda. You’re off the deep end. Should we be concerned about your seeming lack of stability?

        • Fabian Cortez

          Coming from the individual that pondering is specifically talking about and who has trolled me for days.

          And you have the nerve to reference the word “delusional.”

          That’s hypocritical and ironic. Again, try really hard not to troll me.

        • Ordeith

          It’s neither. Your delusions are not my reality.

        • Fabian Cortez

          Good. Then there shouldn’t be an issue with you to stop trolling me.

          Ready, set. Go!

        • Ordeith

          you can stop any time.

    • Ordeith

      BingeOn shouldn’t have been sprung on everyone. It should have been opt-in. It shouldn’t have been made to affect non-binge on video, which it does, and it shouldn’t have been made to affect video downloads, which it does.

      People are just now learning about the negatives of the service, and then finding out that T-Mobile has added it to their service without consent. Maybe it’s easy enough to turn off, but that’s not the point. Customer trust has been violated and people are upset by it, rationally or not, the worst thing T-Mobile could do from a PR standpoint is call their customers ignorant and double down on their flawed position. Yet that is exactly what T-Mobile is doing.

      and that’s the fuzz.

      • yeabutt

        they turn on every thing else so I guess those must be bad too. Plus after reading seems like u turn it off already so why u keep making some thing out of nothing ?? whos paying u to shill for them ????
        between u and fabian ur making it worse. At least hes telling u to quit wat ur doing to him butt u keep doing it smh

        • Ordeith

          If what they turn on negatively impacts my experience, then yes, it’s bad too.

          I thought modern smartphones with auto-complete had negated the need for people to speak txt all the time.

        • Fabian Cortez

          Don’t worry. When you remove the troll food they’ll starve.

          But thanks.

  • Gabe

    I have a 300mbps download from ATT. When I stream videos online, its jerky, slower than when my old service was19mbps download. I tested my speed couple times as week, its different most of the time, hovers about 19, little higher or way lower mbps download. If that is not throttling, I don’t know what is. ATT say, there are a lot of variables to determine the speed, I know that, but if I have 300mbps download, why is it that every time I test it, it’s around 20mbps or lower? Thanks to T-Moble, we are all enjoying cheaper rates and much more services. The big three ATT, Verizon and Sprint all conspired to price gouge the customers.

    • Fabian Cortez

      Watch out for the whiners… They’ll be here to get you soon.

      • Ordeith

        We’re witnessing a real break down with Fabian, here.
        You should disconnect and seek help before you have a stroke or something. I’m starting to worry about you.

        • Fabian Cortez

          Ah I spoke too soon. It’s once again about me.

        • Ordeith

          You do have a way of hijacking conversations.

        • Fabian Cortez

          You do have a way of obsessing over an individual.

        • Ordeith

          I am entertained at your obsession, somewhat.
          Of course the common denominator with all your complaining is you. Time for some self reflection, perhaps?

  • nunya biznez

    so what he’s saying is… they are indeed throttling customers and have been removing data from the customers requested data stream, but have chosen to call it something else. Typical corporate dick-puller, attempting to change definitions of words to line his own pockets and screw the customers out of what they agreed to pay for.

    • Fabian Cortez

      You can turn it off.

      • nunya biznez

        maybe, maybe not. either way the default is set to fill the corporate dick-pullers pockets not provide the agreed service the customer is paying for. Deceit is deceit and is used by scumbags.

        • Fabian Cortez

          maybe, maybe not. either way the default is set to fill the corporate dick-pullers pockets not provide the agreed service the customer is paying for. Deceit is deceit and is used by scumbags.

          No, it’s definitely a fact that you can turn it off.

          If you feel you are being negatively affected by Binge On, then try turning it off.

          Did you consider all the other un-carrier initiatives as deceitful? After all, there was an entire announcement about Binge On where they stated it would be turned on for everyone.

        • Ordeith

          It’s ok if people don’t like the shenanigans T-Mobile is pulling.
          Step back and stop obsessing.

        • NEO2U
        • nunya biznez

          so you do agree that it is a practice of deceit and are merely attempting to save face by claiming that you have disabled it. Something very insincere about your contribution to this conversation, is it possible that you are a corporate shill pushing the deceit as something customers really want?

        • Fabian Cortez

          so you do agree that it is a practice of deceit and are merely attempting to save face by claiming that you have disabled it. Something very insincere about your contribution to this conversation, is it possible that you are a corporate shill pushing the deceit as something customers really want?

          You cannot prove any deceit because it had been widely announced. This has been launched since November…

          Other than that, please keep your personal attacks to yourself.

        • nunya biznez

          lol, soooo paid corporate shill it is. thanks for being so obvious about being in support of thievery. Says a lot about the kind of person you really are. Remember they were you words so if you feel attacked you should look in the mirror to find the culprit.

        • Fabian Cortez

          lol, soooo paid corporate shill it is. thanks for being so obvious about being in support of thievery. Says a lot about the kind of person you really are. Remember they were you words so if you feel attacked you should look in the mirror to find the culprit.

          First “deceipt” and now “thievery.” Do you have any evidence to support these charges of yours?

        • nunya biznez

          lmao, silly wabbit, this isn’t the venue for that. but your employer will get to know all about the correct venue once the class action suite hits the dockets. =)

          I suggest you start looking for another employer for two reasons, the whole criminal enterprise thing and also the fact that you are really bad at what you do.

          have a great and blessed day.

        • Fabian Cortez

          lmao, silly wabbit, this isn’t the venue for that. but your employer will get to know all about the correct venue once the class action suite hits the dockets.

          So no evidence then.

          Thanks!

        • nunya biznez

          lol, yeah no evidence, but still at least a dozen published articles across different media outlets simply because where there’s smoke there’s almost never any fire.

          LMAO, good luck with that kiddo.

        • Fabian Cortez

          lol, yeah no evidence, but still at least a dozen published articles across different media outlets simply because where there’s smoke there’s almost never any fire.

          LMAO, good luck with that kiddo.

          Where is your evidence that T-Mobile is engaging in “deceipt” and “thievery.” Surely if “at least a dozen published articles across different media outlets” have the evidence, then you should have no problem providing it.

        • nunya biznez

          LMAO, it’s called discovery in the legal process. You can file a motion for discovery with the court. The only evidence needed here is the fact that your employer posted a video in which he tried to pull a shenanigan by redefining words to suit his personal needs. Watch it again, this time with an adult so that they can explain it to you.

          You demanding evidence in the comment section of a news article really shows how you are both rage filled and impotent in your stance.

          Corporate shill or fanboy either way you too have been discovered for what you are and to be honest I’m embarrassed for you. I hope you can find the courage to back out of this shellacking you are experiencing otherwise I hope at least some readers obtain some entertainment out of your embarrassment.

        • Fabian Cortez

          LMAO, it’s called discovery int the legal process. You can file a motion for discovery with the court. The only evidence needed here is the fact that your employer posted a video in which he tried to pull a shenanigan by redefining words to suit his personal needs. Watch it again, this time with an adult so that they can explain it to you.

          You demanding evidence in the comment section of a news article really shows how you are both rage filled and impotent in your stance.

          Corporate shill or fanboy either way you too have been discovered for what you are and to be honest I’m embarrassed for you. I hope you can find the courage to back out of this shellacking you are experiencing otherwise I hope at least some readers obtain some entertainment out of your embarrassment.

          Not a single link or quote from “at least a dozen published articles across different media outlets.”

          This obviously means that they don’t exist and your statement and accusations are patently false.

          Thanks!

        • nunya biznez

          you should totally learn how to use google kiddo. plus you seem to be the only person worried about it, so I’m gonna go out on a limb and say you are simply a troll, and really bad at it. please respond with more embarrassing stuff, I just got like 30 emails from people laughing at all your previous posts, so although you may not have any friends at least you can make strangers smile.

        • NEO2U

          Fabian, look at who has been funding the EFF. It’s on record that it’s Google. I won’t bother adding links here but it’s of legal record and noted during Oracles court cases against Google. Do a search. Remember Google brought the big complaint against T-Mobile and who came to back up Google but the EFF. During the court case brought against Google the EFF came to Googles defense. It was brought up that Google was “donating” to the EFF. I have more stuff but but this is a good start.

        • Fabian Cortez

          Fabian, look at who has been funding the EFF. It’s on record that it’s Google. I won’t bother adding links here but it’s of legal record and noted integer Oracle court cases against Google. Do a search. Remember Google brought the big complaint against T-Mobile and who came to back up Google but the EFF. During the court case brought against Google the EFF came to Googles defense. It was brought up that Google was “donating” to the EFF. I have more stuff but but this is a good start.

          That is very interesting!

          There’s something going on with YouTube. The largest video streaming content provider takes issue with video streaming quality and a 1.5 Mbps connection buffers on YouTube even though they scale to 240p.

          Very peculiar indeed.

        • NEO2U

          Google accusing T-Mobile and at the same time defrauding the public schools and their students. Blatantly I might add. There is more.

          “The Electronic Frontier Foundation (EFF) filed a complaint with the Federal Trade Commission on Tuesday alleging that Google is collecting student data from Chromebooks used in schools, violating a pledge that Google signed in January.

          According to the EFF, Google’s Chrome web browser has a feature that helps Google collect personal data from teens even though the company signed the Student Privacy Pledge together with 75 other companies including Apple and Microsoft, promising not to collect, store or use student data for any purposes other than education.

          The EFF discovered that the Sync browser feature was enabled by default on the Chromebooks used in schools. “This allows Google to track, store on its servers, and data mine for non-advertising purposes, records of every Internet site students visit, every search term they use, the results they click on, videos they look for and watch on YouTube, and their saved passwords,” the EFF explained.

          Furthermore, Google doesn’t explicitly obtain permission from the students or their parents to handle the data, the EFF says. And since some schools require students to use Chromebooks during classes, many parents might not even be able to prevent Google’s data collection.

          “Despite publicly promising not to, Google mines students’ browsing data and other information, and uses it for the company’s own purposes. Making such promises and failing to live up to them is a violation of FTC rules against unfair and deceptive business practices,” EFF staff attorney Nate Cardozo said. “Minors shouldn’t be tracked or used as guinea pigs, with their data treated as a profit center. If Google wants to use students’ data to ‘improve Google products,’ then it needs to get express consent from parents.”

        • calvin35

          Lol. In his defense i wouldn’t say that it says a lot about the kind of person he is, he could just be someone doing his job.

        • dtam

          what a troll you are

        • nunya biznez

          no u

        • NEO2U

          Okay, here is some deceit done by the accusing guys with the “clean hands” Google themselves:

          “The Electronic Frontier Foundation (EFF) filed a complaint with the Federal Trade Commission on Tuesday alleging that Google is collecting student data from Chromebooks used in schools, violating a pledge that Google signed in January.

          According to the EFF, Google’s Chrome web browser has a feature that helps Google collect personal data from teens even though the company signed the Student Privacy Pledge together with 75 other companies including Apple and Microsoft, promising not to collect, store or use student data for any purposes other than education.

          The EFF discovered that the Sync browser feature was enabled by default on the Chromebooks used in schools. “This allows Google to track, store on its servers, and data mine for non-advertising purposes, records of every Internet site students visit, every search term they use, the results they click on, videos they look for and watch on YouTube, and their saved passwords,” the EFF explained.

          Furthermore, Google doesn’t explicitly obtain permission from the students or their parents to handle the data, the EFF says. And since some schools require students to use Chromebooks during classes, many parents might not even be able to prevent Google’s data collection.

          “Despite publicly promising not to, Google mines students’ browsing data and other information, and uses it for the company’s own purposes. Making such promises and failing to live up to them is a violation of FTC rules against unfair and deceptive business practices,” EFF staff attorney Nate Cardozo said. “Minors shouldn’t be tracked or used as guinea pigs, with their data treated as a profit center. If Google wants to use students’ data to ‘improve Google products,’ then it needs to get express consent from parents.”

        • nunya biznez

          very interesting but way off topic. flagged and reported as spam. have a great day.

        • NEO2U

          Flag away :) I flagged all of of yours too :)

          You wanted to accuse T-Mobile of wrong doing along with Google. Well, Google is accused of stealing kids information and the same EFF that you trust is accusing Google of wrong doing :)

        • nunya biznez

          it must be true because it was read on the internet.

        • NEO2U

          Ah the internet ….. where you read about the “throttling” accusation :) It must be true because it was read on the internet ……

        • nunya biznez

          Your troll-fu is weak, old man

        • NEO2U

          Thanks. I leave troll strength up to you … the trolling professional . That’s your job and I gladly let you move on :) Bye!

      • Thorhand

        Maybe not?? You’re so ignorant. The fact that you don’t even know anything about BingeOn should disqualify you from commenting on this issue.

  • Juan Carlos Tejada

    Stupid move for a big German Telecom,who wants to take the U.S Market, this CEO went Loco..!T- Mobile CEO, “WHO THE FUCK ARE YOU” to EFF:

    https://youtu.be/5Y4rAknuT-w

  • Zach

    Well John, how about just improving your network to handle all off the things you have already sold us….The only thing that’s bullshit is an unlimited data plan that you guys throttle down….smartphone needs data and T-Mobile strangles it whenever you pass whatever cutoff point they want to come up with….Go back to your little office and call your techies to upgrade your antennas to handle us instead of trying to push more shit onto unsuspecting consumers….

    • riverhorse

      It’s not about antennas.
      Which other provider and plan do you recommend?

  • mark ganning

    hard to read the people complaining about Bing On, a service that is free, that does not charge for watching tv on your phone… the entitled generation can find just about anything to complain about…. best thing you can do you in leave T-Mobile and go to another carrier, or better yet, start your own company, build the towers, buy the technology or create your own, then stream all you want…

    • Probablynot

      Seriously. “Oh no my picture quality is indiscernibly less ‘crisp’ and I can actually watch stuff now in congested areas because this is an opt out deal and everyone else is on the same plane.” Talk about a first world problem. I have unlimited and am gladly leaving this on because it’s a phone. 480-720p resolution is more than okay, and I no longer have any stuttering or buffering issues in busy areas.

      • Thorhand

        You are making decisions basic on logic and common sense my friend. Too bad you’re not running for president.

  • illuminaut

    I can’t speak for anyone but myself, but I was shocked when I learned that my UNLIMITED data had been throttled without me knowing anything about it. I’m paying over $100 a month for my wife and myself to not have to worry about data, and then comes T-Mobile and auto-enables a feature that throttles my download speed. Not cool. It’s not the point that you can turn it off, because without this outrage right now I would have never even known about it.

    • Fabian Cortez

      throttles my download speed

      Can you please be specific?

    • Mike Palomba

      Before finding out that binge on had been enabled for you, did you notice any difference in day to day usage? If you didn’t then there is really no harm done.

      Next, I agree that you should’ve been notified and that it shouldn’t have been automatically added to unlimited data plans.

      What T-Mobile should’ve done applied it automatically to anyone with a data limit AND inform everyone effected with a text message telling them how to opt out.

      • Fabian Cortez

        Apparently, they notified every single customer.

        I personally didn’t receive a text.

        • Mike Palomba

          I don’t recall getting a text either, I found out from this website

        • riverhorse

          I got the text.

        • Juan Carlos Tejada

          Which plan you have?

        • riverhorse

          Pay as you go, which doesn’t get data. LOL.
          (The Unlimited line is on Metro)

        • Juan Carlos Tejada

          I have the “grandfathered”, which was altered since April, wonder from the 60MIL plus customers, which and how many got the text/email/letter…..

        • riverhorse

          I have the grandfathered(and actually improved) equivalent on Metro: $50, which they’ll have to pry from my cold, dead hands.

          Here are my Tmo texts:
          #1. From #7777, Fri 11/20/15 @1:24pm
          We recently optimized video streaming so you can watch 3x more video with Binge On. Only from T-mobile. Check out howl works. You can change your settings at any time. See details: linkyxxx

          #2. Ditto @ Sat 12/05/15 12:55pm

          As í noted, could’ve skipped me since I only get calls n texts, no data…

        • Juan Carlos Tejada

          Data is a must…

      • calvin35

        If T-Mobile made Binge On opt-in for unlimited plans that would defeat the whole purpose of Binge On as far as T-Mobile is concerned.

        • Timothy Poplaski

          But if you don’t opt out, you can go to a special web site and request a $3.99 Vudu credit once a month!

          And if I didn’t follow tech news, I’d have no idea that I could do that. If I hadn’t gone and requested the credit, I’d have had no idea that it was for a less than popular SD movie, and not actually a “free movie rental” like T-Mobile promised.

          That’s the problem here, T-Mobile is behaving a lot less than honestly, taking the marketing speak to the point of outright lying. Throttling all video to 1.5Mb is not “optimizing”, a $3.99 credit is not a “free movie rental”, and so on.

        • Maybe they should just end the grandfathered unlimited plans all together? That would solve the Binge On problem and help the whole network.

        • calvin35

          Maybe. It would be better than trying charging unlimited data plan prices and throttling those plans at the same time, which is what T-Mobile is trying to do with Binge On. I have unlimited and i could live without it, don’t like being lied to though. They already had a way to tell when people were tethering, why not enable Binge On for unlimited users only when they’re tethering? You and i both know the answer to that one.

      • SurgicalTech

        the harm would be hes paying $100 a month to be throttled.

      • I think that’s the best idea I’ve seen so far. Making it “opt-in” is a non-starter, but I guess it could have been opt-in for “unlimited” users. I’d be willing to guess though that the “unlimited” users are probably a significant part of the congestion they were trying to fix.

    • Thorhand

      OMG you’re paying $100 for two lines of unlimited data. You’re getting really screwed here. You should be offended now that this outrage has enlightened you about your rights being violated, and you switch to Verizon who will happily give you a comparable plan…. Even though you’re only tagging along in the outrage and you didn’t notice any difference in your service.

      • Timothy Poplaski

        And T-Mobile didn’t clearly notify that with BingeOn his service would be modified so that all his video would be throttled to 1.5Mb unless he opted out. That might actually qualify as breach of contract.

        How much he pays is irrelevant.

        • Thorhand

          My point was that BingeOn didn’t seem to affect his service and he’s only outraged because other people are outraged. Yes technically he shouldn’t have been given the feature and it’s not for people with unlimited data but it didn’t seem like he noticed anything different about his service. T-Mobile does not have to make the technological process clear to everyone. Many people don’t care. The only ones who do are the ones getting worked up over the process. So if the videos were really compressed to 480p without the speed being throttled, people would be ok with it? I think T-Mobile simily wanted to push it out to everyone and see if it works and in the process give unlimited data customers double the tethering and a free movie rental. I have unlimited data and I have turned off BingeOn and I don’t see it as malicious.

  • Mike Palomba

    Everyone needs to understand that T-Mobile is a business. Do they care about their customers? Yes. Do they sometimes have to do things their customers do not like for the better of the company? YES.

    With all these new customers coming to T-Mobile, the network is getting congested in some areas, by introducing this feature and having it auto enabled they are reducing congestion which will enhance the data experience for everyone. If this program could not be disabled I would understand all this madness. But it is just a way to control data consumption and it can also save customers money. Everyone needs to calm down because one way or another this is helping everyone either it’s saving you data, making the network less congested so you can access what you want faster, or both.

    • riverhorse

      I totally agree.
      And it uses up a lot more time to come on here and rant, than to just simply turn off.
      To boot, what is the % of those who ranted in response only(w/o actually having noticed a difference)?

      • SurgicalTech

        both of you on your flip phones dont care of course you dont understand.

        • riverhorse

          Well, between the lines, you’ve managed to clue us in though:
          you are worried about your alternative gender pron plus your appz, warez, streamz.
          Don’t worry, you’ll be fine.
          Just be careful your parents don’t catch you.

  • alan

    I think zero-rating is nice. I have a question though. If they can detect and throttle any video connection, then why not zero-rate the data from all detected video even if they’re not on the partner list?

    • Fabian Cortez

      So that all the content from the provider is properly whitelisted and subs. don’t get charged for the data.

      • alan

        Ya but what about the non-whitelisted streams that get throttled? Why not have that not counted towards your data? If TMo allows any service on the white list anyway, then shouldn’t any detected video be free?

  • Juan Carlos Tejada
  • MisterSuperGod

    i think mountains are being made from mole hills regarding BingeOn. i also think that, being in it’s infancy, said mole hills will eventually be flattened out and more time and tinkering will yield greener pastures.

    Oddly enough, i just streamed about a dozen YT vids without a single studder, hiccup or buffer. Which makes me wonder why so many other users are having problems with it? Maybe there’s more to this than what’s showing on the surface…?

  • Juan Carlos Tejada

    Took him over three day’s to tweet back after the eff exposure, let’s see how long will take him to fixed “who the fuck are you, and who pays you” mess…. John’s bird account is Caliente…!

  • Brian Keener

    Chrome on Android offers a similar option, via its Bandwidth Saver. It compresses ALL non-ssl html images and data. It’s not really any different.

    • Does it do video too?

    • peharri

      It’s different in terms of how it works. Binge On is throttling, whereas Chrome’s Bandwidth Saver is recompression. The latter should always work acceptably, and would only be an issue if you needed an exact bit-for-bit copy of the original data (which if you’re just browsing the web you don’t.) Throttling though (as in Binge On) results in a bit-for-bit copy of whatever the original data is, and is an attempt to force the server to deliver lower bandwidth content. For video, that sometimes works, but there are plenty of cases where it doesn’t because there’s only one version of the file to deliver.

      • Brian Keener

        I don’t think you understand what “throttling” is; “throttling” isn’t (and doesn’t result in) a “bit-for-bit copy” of the original.

        Chrome’s web page data saver mode is effectively identical in function and purpose to T-Mobile’s video data saver mode.

        • peharri

          No, throttling does result in a bit for bit copy. Throttling is the _slowing down_ of data transfer, not the _modification_. So you get the original data at the end of the transfer, it just takes X times as long to get it.

          What’s what’s killing YouTube BTW. YouTube works by sending a file at the resolution you request, without trying to detect the optimal bitrate for the network you’re using. As a result, people are seeing their videos stutter and constantly buffer with Binge On (throttling) turned on. Simply put: the 720p file you’re streaming by default is taking too long to download.

          If you take a look at the EFF report, you’ll see they reported getting the exact same file at the end of it, it just took longer to download.

        • Brian Keener

          Throttling on a video service should result in a lower bandwidth stream and a non-identical copy. I thought the entire benefit to Binge On was reduced quality + unlimited streaming?

          I find this difficult to believe as there would be literally ZERO benefit to T-Mobile if there’s not an actual reduction in total data transfer size. I suppose it would limit, say, “peak” bandwidth consumption in some circumstances?

        • peharri

          The reason why T-Mobile are doing it this way is that there are many video streaming protocols that do, dynamically, change what version of a video is being streamed, substituting a lower bit rate lower resolution version, if they detect that the client isn’t able to receive the current version in an acceptable time frame.

          How they do it depends on the protocol. HLS and DASH, for instance, convert large videos into little chunks of a few seconds each, with each chunk then encoded at different bitrates/resolutions. Higher bitrate versions are initially sent, but if the client starts to buffer beyond a reasonable amount, the client can request a switch to the lower bitrate versions of successive chunks.

          T-Mobile is gambling that users will get most of their video content from DASH/HLS/etc servers, from servers already streaming lower bit rate videos, and will just give up on staticaly encoded videos.

          Of course, because they still lie about what they’re doing, it’s hard for webmasters to commit to moving over to DASH/HLS/etc.

        • Brian Keener

          Well the EFF seems to believe this is the case, so I’ll give them the benefit of the doubt in their concerns.

        • John

          Peharri was right.

          Tmobile is throttling. They are lying to us about it, but they are throttling. The act of throttling triggers the sender to take a different course of action, to send a different choice of stream. *That* stream is still being throttled, and it *is* a bit-exact copy of the 2nd choice stream which is sent over the *throttled* line… except now it kinda works, because the stream is so small it fits within the throttled pipe.

          What chrome is doing may have a similar end result, but the method it uses is COMPLETELY different than what tmobile is doing.

          TMobile lied to us! They talked about ‘optimization’ specifically to trick us into thinking that they were doing something more like what chrome does.

        • Brian Keener

          I’m willing to accept there might be throttling going on, based on the observation that video download files seemed to be rate-limited.

          However, I was really arguing against the idea that “throttling” a Netflix video results in a one-to-one identical video stream; it doesn’t.

  • Juan Carlos Tejada

    Not even a apology , keeps tweeting his techno-News like nothing, an Act of disrespect to All, We The People..!
    #WeAreEFF

  • Elier Ruiz

    I luv BingeOn! I use Netflix often. When data speeds are slow, with BingeOn on, Netflix works same as if data speeds were fast. Hardly any buffering when i’m watching a movie.

    • John

      That’s why it should have been opt in, for people like you who actually enjoy 480p

  • Zach Chadwick

    I have to admit, I believe these accusations are completely real and accurate. Before I turned off BingeOn, videos from The Weather Channel were constantly buffering and stuttering on LTE. After turning BingeOn off, my videos from them no longer stutter. The reason? Because The Weather Channel didn’t have a way of recognizing your devices download speeds, to optimize the video for your available bandwidth. My videos were seamless as well before BingeOn was even announced. Coincidence? I think not.

  • Jerad

    I guess I’m confused why people are mad about this.
    Binge On optimizes videos for mobile devices. I understand that reduces the video quality to 480p which is probably the equivalent of DVD quality, but I’m watching it on my mobile device so I honestly can’t tell the difference.
    I know some people are saying that they are experiencing buffering, and far be it from me to say anyone’s lying, but I have yet to experience this while using YouTube or watching any videos from adult websites.
    Personally I have an unlimited data plan on T-Mobile and I still keep Binge On active because, from what I understand, when I use my mobile hotspot for Netflix and Hulu it doesn’t count against my hotspots data.
    If I didn’t have the unlimited plan and I was coming to T-Mobile and someone told me about Binge On I would want it to be active right away I would think. Unlimited Netflix and all my limited data for FB and Twitter? It would only make sense as a consumer.
    Also it can be turned off in three clicks from your account. I found it from my profile>media>Binge On OFF.
    I think T-Mobile’s CEO could have been a little less of an ass about this stuff, but I couldn’t blame him for being upset that he’s getting attacked from groups that clearly have their own agenda as well.
    Maybe if I was more of a cyber activist I would care about the other side, but I’m a consumer and I like Binge On and all the services it overs me.

    • John

      I was unable to watch high quality video on youtube when I had CrapOn enabled. You’d be an idiot to say that people are lying. People have uploaded their own demonstration videos. Look on social media where you can investigate the account history of the speaker, there are many, many people complaining about this who appear to be real people.

      And there are also many people singing tmob’s praises and repeating Legere’s lies, but *those* accounts just happen to have no account history at all, except endless praise for tmobile. Sock puppet or mindless corpporation lover?

      • atown7475

        U know youtube isn’t covered under Binge and would affect your YouTube viewing

        • John

          Yeah, it really sucks that T-Mobile is throttling YouTube when YouTube isnt even a participant in the program.

    • John

      He was NOT attacked! Stop saying he was attacked!

      People asked reasonable questions, and HE started poisoning the well. He started attacking. John Legere has shown himself in the last week to be a horrible, slimy, dishonest used car salesman.

      There is no excuse for Legere’s childish, dishonest behavior so stop making excuses for him.

      Edit: My apologies to real life used car salesmen. Some of you are honest people. You have a real job. You provide a real service. But we all know your industry has a reputation, has a stereotype, is seen as being dominated by sh1tty as weaseling lying scumbags like John Legere. My apologies for using that stereotype to make my point.

  • andrew123456789

    I’m cool with disagreement on the issues, but I find the CEO’s over-the-top response to the questions to be rude and embarrassing.