T-Mobile to offer $200 to trade-in your old BlackBerry for a new one from this Friday

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Last weekend, T-Mobile did the best it could to upset loyal BlackBerry users by suggesting they switch to the iPhone. The loyalists didn’t like it, and T-Mobile apologized, and tried to clear up the confusion through CEO, John Legere tweeting about it and yesterday’s official statement. For some, that isn’t enough. But perhaps the latest move will do more to say “we’re sorry” than any of the previous comments and statements.

From Friday, T-Mobile customers with older BlackBerry models will be able to go in to store, and trade in their phones for $200 credit. This isn’t an “up to” offer. If you have an old, working BlackBerry, you will get $200 for trading it in. Doesn’t matter if it’s a 2-3 year-old device that’s only worth $10, you’ll still get $200 as long as you switch to a new device.

You can use that credit to put towards a brand new BlackBerry Q10 or Z10 (or any other smartphone). If you do choose a new BlackBerry, Tmo’s also giving you an extra $50 off the price of the device.

“Starting this Friday, we’re offering $200 credit toward a new device when you trade in your current BlackBerry and upgrade to one of the latest, greatest devices.  Purchase any device we offer at T-Mobile.  It’s that simple. Bring in your old, working BlackBerry and we’ll give you $200 toward a new BlackBerry or any of our other state-of-the-art smartphones.i  In addition, for those existing T-Mobile BlackBerry customers trading-in and choosing a new BlackBerry Q10 or Z10, we’re offering an ADDITIONAL $50 off the purchase price of that new BlackBerry. These offers will be available for a limited time.”

Obviously, some of you might be on old plans, others may be on newer ones, so there are varying ways in which you can make this deal work for you. Even if you’re currently with another carrier, you can trade-in your old BlackBerry and get the same deal. Combined with the “Contract Freedom” offer that pays off your early termination fee, that’s a pretty awesome deal:

“With our new $200 trade-in offer, combined with our Contract Freedom program (which pays off your early termination fees when you switch to T-Mobile and trade-in your eligible device), that’s a pretty sweet deal for any BlackBerry user. Whoever your current carrier may be.ii There has never been a better time for BlackBerry users to switch to T-Mobile.”

Branded the “BlackBerry Loyalty Reward” offer, it just goes to show that if you’re loyal and vocal about it, good things can happen.

Check out the full details in Mike Seivert’s blog post.

 

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  • Keith Barnes

    Sounds like a good time to dust off that old blackberry you got laying around and get 200 off iPhone 5s!

    • CPR

      Does zilch for LOYAL BB/TMo customers like me, who are 6 months into a Q10 phone payment plan. Their offer was a joke: trade in the old one; get a new one, & CONTINUE paying the old phone, minus $250. Bottom line: It’ll cost me $750 for 1 Q10; no thx!

      • Bklyman

        No it would not. If you you another bb you are not using,u can get either new or refur. Z10,or another Q10,for up $250.off Rfur Q10,$384-$250=$134. New $528-$250=$278.Z10 new $456-$250=$206,refur.$288-$250=$38.00.

        • dragon

          They said you can only purchase a new one not a refurbished when i try to get the refurbished one.
          Can tmobile rep confirm it.

  • jaxgrim

    $200 for my Blackberry? SOLD!

  • BlackJu

    OMG, T-Mobile is so generous and uncarrier.
    No, this is ridiculous. Almost everyone that runs BB has already upgraded to the -10 phones. I don’t think many BB fans are going to jump over to T-Mobile after this little spat. So the cost of this “very generous” promotion is almost zilch. It is spitting in the eye of Chen, though, because I bet the majority of those that take advantage of this offer will switch to a different OS. EDIT: Mike says himself; 2/3 switch. This reeks of ego and is designed to hasten BB’s demise on T-Mobile.

    • g2a5b0e

      Ummmm…no, actually. Blackberry even reported that they sold more BB7 devices last quarter than they did BB10 devices. It’s better not to post at all than sound as uninformed as you just did.

      • BlackJu

        would that be a world wide statistic or US only. In any case, 2/3 switch, so the intent is the same. And if they can’t convert, that’s another issue altogether.

        • g2a5b0e

          It’s definitely a worldwide statistic.

    • KlausWillSeeYouNow

      I’d love it if you switched instead of spouting aspersions about T-Mobile. If you’re so unhappy, go get Sprint or something. Geez.

      • BlackJu

        LOL. Yes, because i see through the smoke and mirrors of this marketing BS, I am just spreading hate and slander. Overall, i think JL is good for Tmo, but sometimes his arrogance works against him.

  • JB

    *searches frantically for old BlackBerry*

    • IamDefiler

      Just buy one off ebay for $30. :)

  • Guest

    Before you go into the store, call and see if they have them. I’m a retail associate for a T-Mobile corporate store and we had to send our Blackberry phones back to the company in October. I’m pretty sure this was a nationwide request as well, so again please check with your local store FIRST before you head there.

  • bkin94

    so… is it safe to assume this doesn’t apply to the US Cellular blackberry i have?…

    • bkin94

      I have read and re-read the official blog-post. It looks like this will still work for me. it seems like there has to be some sort of catch? if I’m currently using a GNex (unlocked, fully paid), and i want to upgrade to a nexus 5, I can just trade in my mom’s old US cellular blackberry that hasn’t been used in years, but is in good condition?

      • epsiblivion

        it seems so. I tweeted at @johnlegere and he said “bring them on” referring to any old models

        • bkin94

          woah! small world! i saw that tweet haha. I’m not as worried about the age of the device as i am about the fact that it isn’t currently being used on tom or any network. I just can’t convince myself it’s real

        • epsiblivion

          I guess we’ll wait and see.

        • Dakota

          All u can do is try and if it doesn’t work, bitch to Legere some more.

  • JonP

    So I have over $200 left on my Nexus 7 eip, I wonder if I would be allowed to put $200 towards that.

    • bkin94

      it specifically says “toward a new phone” I don’t think so. sorry brother

    • Dakota

      No

  • Mark

    I don’t know. There are a lot of emotional consumers out there. Once they feel they’ve been “wronged,” many of them swear off whatever that brand/company is for life. This applies to any product not just phones.

    It’s pretty easy to find someone posting on the internet about they’ll never buy a product from [company here] ever again because of something that happened years ago that may or may not even be the company’s fault.

    • pickles

      I wonder what those people who wait in line overnight or longer to get the new iPhone would do if they were told to upgrade to an Android phone. I’m sure some Android users would feel some dissatisfaction as well. Although, I haven’t seen the kind of Android user who would camp out for just a phone or mash the refresh button on the pre-order website.

      I’m currently a Verizon customer (on this site looking for enough reasons to leave Verizon although the unlimited data and tethering plus a 28% discount are what’s mostly keeping from jumping right now) and I certainly will feel some negative emotion if Verizon were to tell me to upgrade to the iPhone, BlackBerry, Windows Phone, etc. from my current Android. I’d add it to the list of why I should leave Verizon.

  • epsiblivion

    what’s stopping you from buying a $50 bb on craigslist and trading that in?

    • KlausWillSeeYouNow

      The length of the promotion. They haven’t said how long it’ll last.

      • thepanttherlady

        I think you might have misread the OP’s post. If I were to purchase a used, working BB today on Craigslist for $50, I can then turn around tomorrow and trade it in for the promotion.

        ETA: In this scenario I’d only be netting a $150 credit towards another device but it’s better than zero!

        • KlausWillSeeYouNow

          That’s exactly what I meant… Haha my joke was the only thing that could limit his participation is if he waits until its over. ;-)

    • Blackberry is so finished

      $50? LOL, I just bought one off eBay for $13!!!

  • GinaDee

    iPhone users should throw a fit on the internet too and demand the same credit.

    Geez!

    • bkin94

      but It’s only offensive if someone offers you a deal based on the fact that you have a particular device. since getting offered a deal definitely implies that you are not respected…

      • GinaDee

        Get over it seriously.

        You feel disrespected because someone doesn’t like your outdated phone?

        I don’t like your phone either. It doesn’t mean I don’t like you I just think your phone sucks.

        • KlausWillSeeYouNow

          I understand that T-Mobile wants to sell devices and the BlackBerries aren’t exactly what’s hot, and I agree that this is overblown. But I am pleased that on Friday I’ll be getting $200 off a Z1S because of this hubbub.

        • Stone Cold

          I love mine.

    • Paul

      HELLS YEAH!! I have a first run 4Gig iPhone I’d like to upload on them for credit!

  • So this does mean ANY blackberry right? Like if I have some old blackberry flip phone that I haven’t used in 5 years.

    • bkin94

      that’s what I’m hoping. I think we’re experiencing the same fear

    • IamDefiler

      Yep. Traded in a 4 year old BB from Sprint I had lying around. They even have “Blackberry Generic” in their system for BB trade-ins that gives $200. So, ANY working BB is accepted.

  • MathewNidel

    Good. It’s better to get these old Blackberries out of circulation.

  • Kidney_Thief

    I have more than a few old Blackberries knocking around, but I recently bought a Nexus 5 that I don’t plan on replacing any time soon. Bummer.

    • bkin94

      if you don’t mind the trouble, you could always buy a discounted iPhone and sell it for a profit.

  • jdubb2600

    So can you trade in 2 blackberries and get 400 off?

    • thepanttherlady

      I’m guessing it would be one trade per line of service but am not 100% sure on that. Worst they can say is no. :)

      • jdubb2600

        It doesn’t say it on the site i keep reading it looking for the asterisks that says limit one phone per line and i don’t see it

      • Nearmsp

        I have an old working T-mobile BB curve. Can I trade that in for a new SGS4, even though I am currently using an Android device?

  • thatguy

    yeah “go into a tmobile store”….stores don’t have BB devices in stock anymore, they stopped shipping them HA

    • KlausWillSeeYouNow

      Which is why they’ll expedite shipping if you order one at the store.

      • AyoChuccie

        My opinion is if I go to the store and turn in my old device then I would like to be able to walk out with my new device, not wait for it be be shipped to me. Especially if it isnt NEXT DAY SHIPPING, then on top of that you would have to make sure the phone is ordered at the proper time to be sent via NEXT DAY.

        • KlausWillSeeYouNow

          But they’re not selling BlackBerries, and they take up valuable shelf space, so unfortunately it can’t happen that way.

          For me, I prefer to buy online anyway.

        • thepanttherlady

          I went online earlier and they didn’t have the Z10 or Q10 on their site. You’d probably have to call customer service instead.

        • jdubb2600

          just got off the phone with someone at t-mobile. the phones are refurbs. 288 so you get the 250 and so 38 and you have to pay the tax. you have to mail the phone back in before they give you the credit of $250. i thought it was instant and they take the old phone right then and there.

        • Hogpistol

          Orders online or via customer care use a deferred trade in method. Because you can’t hand them your phone via the internet.

        • jdubb2600

          Well I just got mines ordered. It wasn’t a refurbished so the guy at the store I called didn’t know what he was talking about. Got the phone for 206 after all discounts. I have to mail them my old phone which is no biggie. Come on Tuesday get here already

  • BBYes77

    Simply said, thank you to John Legere (CEO) for listening and valuing your T mobile customers including your Blackberry loyalist! .

  • jawash22

    Ackbar says, “It’s a trap!”

  • JBLmobileG1

    I wish they wouldn’t start this on the day I plan to use my jump. With as busy as the stores where I live have been, I’ll probably be there for a while.

  • zax

    Anyone happen to know what T-Mobile is asking for a Z10? I’m interested in knowing what one will cost me with the $250 discount applied. If anyone takes advantage of this, please let me know. Thank you! I’ll try to give them a call tomorrow.

    • Paul

      You can view the full retail price at t-mobile dot com. Just find the devices and view its page.

      • thepanttherlady

        As of this morning there was no Z10 or Q10 listed on their website.

        • Paul

          OH HELL NO!!!

          LET’S BURN THIS MOTHA DOWN!!!

        • Bklyman

          See my commet above.

        • Paul

          I was just messin’ with her.

        • Bklyman

          They are there. Not the website,but once u login to Mytobile,they are there,the prices,Q10,new $528.Refur.$384. Z10,new $456. Refur.$288.
          You have login to see them for some reason,odd but that’s tmo for u.

        • zax

          Thank you!!

    • Bklyman

      Se below for prices. Or just login to your account,u will see the prices

  • Joe

    I called tmobile but they have not heard any news on this promotion.

  • Guest

    Can it be a AT&T BB? I have a T-Mo BB that I have as my backup phone, but I’d rather get rid of the OLDER AT&T model

    • Paul

      I say sure, they’re compatible networks and there’s nothing that says it has to be a T-Mobile BB.

      I made the same suggestion to my dad for his AT&T Torch.

    • Hogpistol

      I’m checking on the answer to that question. My guess is any Blackberry will work, but I want to get confirmation on that.

      • Hogpistol

        I’m betting since it’s an offer for new customers as well, that any carrier blackberry will work…

  • steveb944

    I need to find a BB flip ASAP on Craigslist.

    • Paul

      I was just thinking of looking there or eBay. Magenta is about to get flooded with old BBs.

  • Bklyman

    Everyone is reading this wrong,myself too. It is staring this Friday fo a limted time,so that means it could last until,end of the month or end of the week or year. This means all you have to do is get aworking bb in good condion,with no crack screens.
    So you have time to get one before it ends,myself too.:-)

    • Does anyone know when this promotion will end and if you can trade in multiple BBs (i.e., trade in 2 BBs to get $400 off)?

      • thepanttherlady

        It says “for a limited time” but I don’t know about multiple trades. I’d think they would limit it to one trade per line of service.

      • Hogpistol

        One trade in per phone phone purchased. Same as any other Trade in offer.

  • AyoChuccie

    So how would T-Mobile customers be able to upgrade to newer Blackberry devices when they stop carrying them in stores. HINT: thats why they made sure that you would be able to use the $200.00 credit towards “ANY” new device. Lets be honest we as consumers hate waiting for things and that would be the case for any current blackberry users decides to take T-Mobile on its offer. Customers now would have to wait to receive there Blackberry device via mail, yes that means you will be out of a phone for a few days unless you have a spare or get a loaner phone from T-Mobile. What a hassle this will be for anyone that wants to get the latest Blackberry device. And lets be honest T-Mobile store reps will most likely try to convince you purchase something other then the Blackberry Z10 and Q10.

    • philyew

      What a pain to have to wait a few days for someone to GIVE you $200. Sheesh.

  • ccnet005

    Of course, at the tmo stores (2 that I checked at) only one employee thinks she “heard something about it”, no one else knew anything about this.

    • thepanttherlady

      You can direct them to look at their own website. It’s right there on the top half of the page. Here’s a direct link to a letter from Mike Sievert as well:

      http://multimediacapsule.thomsonone.com/t-mobileusa/blog_un-carrier-plus-blackberry

      ETA: The link to the blog is also at the end of Cam’s article.

      • ccnet005

        Thanks, but the blackberry user I was checking on this for is now considering jumping to big red because of this.

  • Paul

    “working” Blackberry…gotchya.
    Damn.

    My dad needs a new phone and has an old torch.

  • eberm007

    This is a phony offer since TMobile doesn’t carry the new Z30 and only has the outdated Z10 and Q10.

    • Singleweird

      all of your posts are wrong. can you please delete them?

  • eberm007

    Further to my post, the $200 credit offered by TMobile is only if you upgrade an old Blackberry for a refurbished Z10 or Q10, not for the 9900 with keyboard or any other BB. The online support says to go to store for the Z30 but no TMobile store sells it. This offer is a SHAM.

    • Hogpistol

      It says nothing about the device being refurbished. They might not have any Z10’s new in stock, but there are Q10’s that are brand new available online.The 9900 is out of date. The Q10 is a perfectly acceptable upgrade from it. It isn’t a “phony” offer as you posted below. It might not work for you. It might not be what you want. But it’s far from phony.

    • Hogpistol

      Also, the $200 applies to ANY smartphone you choose to purchase. Not just Blackberry. The extra $50 applies if you get a Z10 or Q10. Next time read more and post less.

      “Starting this Friday, we’re offering $200 credit toward a new device when you trade in your current BlackBerry and upgrade to one of the latest, greatest devices.”

  • eberm007

    I read the ad and I called TMobile. In spite of what you say the ad says, TMobile phone support says the $200 credit is for trade in on another Blackberry and only on the Z10 or Q10 which are already superceded by the Z30 which they do not carry. They carry the 9315 but it is not eligible for the $200 credit. Call TMobile and you will see.

    • thepanttherlady

      Directly from Mike Sievert, Chief Marketing Officer:

      “Starting this Friday, we’re offering $200 credit toward a new device when you trade in your current BlackBerry and upgrade to one of the latest, greatest devices. Purchase any device we offer at T-Mobile. It’s that simple. Bring in your old, working BlackBerry and we’ll give you $200 toward a new BlackBerry or any of our other state-of-the-art smartphones.i In addition, for those existing T-Mobile BlackBerry customers trading-in and choosing a new BlackBerry Q10 or Z10, we’re offering an ADDITIONAL $50 off the purchase price of that new BlackBerry. These offers will be available for a limited time.

      If T-Mobile customer service is telling you otherwise direct them to Mike’s blog post dated 2/19/14. Cam posted a link at the end of his article.

    • Hogpistol

      You are wrong. I have the internal document. The $50 is the only thing that applies if they buy a new Blackberry. The $200 is for trade in towards any device.

  • eberm007

    That’s good news. TMobile Customer Service should be informed about the internal document so everyone is on the same page. Thanks.

  • rtechie

    A little clarification:

    The $200 trade-in applies all smartphones.

    T-Mobile has essentially discontinued Blackberry. They’ve discontinued the Z10 and Q10 and it’s very unlikely they will be picking up the Z30.

    T-Mobile’s goal here is NOT to get current Blackberry users to upgrade to the Z10 or Q10 but to get current Blackberry users to upgrade to Android and iOS phones.

    • jdubb2600

      but didn’t they say you can go into the store and they would order directly from BB and have it expedited to you?

      • rtechie

        They’re not ordering directly from Blackberry. T-Mobile has a stock of Q10s and Z10s sitting in a warehouse somewhere, when those are gone presumably they’ll end the promotion.

        In large part this is about data plans. Blackberry users don’t use nearly as much data as iOS and Android users and buy cheaper data plans or no data plan and that’s where T-Mobile makes most of it’s money.

        T-Mobile doesn’t want people still using Blackberry to jump ship, hence these face saving moves. Blackberry is still on it’s way out with all the carriers (this is mainly reflected in discontinuing certain BES stuff in the enterprise, which is the only place Blackberry matters anymore).

        • jdubb2600

          Doesn’t matter to me i will be getting my Z10 tomorrow

  • Rick Rudge

    I’m wondering if this “Turn in your BlackBerry for an iPhone deal” was John Legere’s jab at BlackBerry about not making a T-Mobile BlackBerry Z30 available. Now that they’ve made the Trade-Up to a newer BlackBerry deal, it seems like this is no big thing. I’ve been telling my CrackBerry friends about the Trade-Up for a newer BlackBerry deal, so we’ll see where this leads.

  • Turb0wned

    Buying 2 blackberries right now for both my lines. $20 each.

  • Clifford Haight

    If I can use this $200 credit towards a refurbished q10 then call me sold! If we are talking about the brand new retail of like 500-600 dollars then I am not sure. You can find a new t-mobile z10 or q10 for less elsewhere. Last time a bought a refurb from t-mobile is was DoA, somehow it ended up being their last one and I had to settle for a credit.

    • Bklyman

      New Q10,$456. $206 with the full discount. Refur. $288 Full discount $38.
      You just have to put in the sale tax where you live,if any. To see the bb,u must login
      to your account on tmo website,if not u will not see the bb.

      • Bklyman

        Sorry meant the z10, Q10 is $528 new,and $384 refur.

  • Menobastian

    This seems like a great deal :) too bad I don’t have a old blackberry phone, I would love to take the Q10 for a spin someday :)

    • Turb0wned

      Just buy one for like $20…

  • pete

    Oh if only I kept my bold 9700. Just dumped a few months back. Would love to pick up the Z10

  • Is the blackberry pearl eligible for trade in?

    • bkin94

      Yep

  • Little_Town

    Anyone went to T-Mo Store for this offer?

    • Hogpistol

      I just traded in 2 BB 8230’s that were fully functional and got $200 per phone. I bought the Sony Experia Z1s and the Google Nexus 5. Happy camper here.

      • BiggiePhat

        Did you have to sign up for new service Or they just gave you credit for an existing post-paid account?

        • Hogpistol

          I’m an existing customer.

        • Luckout

          Was it an upfront credit or is it applied to your bill later?

        • I got upfront instant credit towards a new phone. Got the Nexus 5 for $200 out the door.

        • Singleweird

          up front unless you have the phone delivered.

      • bkin94

        And the BlackBerry was not being used before the trade in? Was it a tmo phone or some other network?

        • Hogpistol

          TMO Blackberry Curve. I was not currently using it. But it was the original phone I had on my T-Mo account.

        • Hogpistol

          Keep in mind though – I’m a phone hoarder. Those Blackberries were in perfect working order and pristine condition.

    • Turb0wned

      Worked perfect.

  • Turb0wned

    Just traded in two blackberry pearls that I bought yesterday for $20 each. Got 2 iphones to go along with our two Moto X.

    • Little_Town

      Where is this? Went to a store in Dallas, TX. They said their system is not updated yet and have to wait till 23rd.

      • Turb0wned

        Maryland. Go to a different store.

      • bkin94

        I called a store ahead of time to confirm that this worked the way i thought it did, and the guy said that all the stores in the area are without internet because of a storm last night (that store is in Heath, Ohio)

  • My thing is how long will this last? And do you have to get the phone that same day in the store when you traded in the BB?

    • Turb0wned

      Yes, its instant $200 off unless the phone has to be ordered. What happens with me is they applied $200 towards the iPhone 16GB. Since they didn’t have the 32GB in store, I paid the down payment and they will apply a $200 credit on my EIP when they receive the blackberry.

  • bryan

    Couldn’t do a trade in. They told me I needed to be on a simple choice plan. Total fail

    • I’m on an old 1000 mins plan. Took my old beat up, but still working BB Curve to a tmobile store. Got the Nexus 5 for $200. Woot! Good thing I’m a gadget hoarder.
      Win!

    • Singleweird

      that is not true. trade in is available on any plan. you DO need to be buying a phone to trade in, though.

    • bkin94

      from the TMO homepage “qual’g postpaid service required”. It looks like singlewierd has had luck with other plans though so it might be worthwhile to try multiple stores in your area

  • randomnerd_number38

    What if I have a phone that’s not a blackberry already on JUMP? Can I trade in both the phone on JUMP and an old blackberry I have?

    • Singleweird

      during jump, there is no trade in available except the device you’re jumping from. so no.

  • Tony

    Just got a Note 3 and S4 at MI company owned store. Kept my grandfathered 1000 min value plan and added JUMP to the Note 3. Bought 2 Cingular BB 7130c yesterday for $ 60 that I used towards this. Now I have an EIP for the full amount ( $ 29.50 + $ 26 for 24 months ), used the $ 400 credit toward taxes and the remaining balance was applied as an account credit.

    Thanks to this site I was able to get a great deal on this and get in on JUMP before the terms changed.

  • Craig

    Will this work if I am on a pre-paid plan? Or do I need to be on post-paid?

    • Singleweird

      it will work, but keep in mind you must purchase the device outright with no financing.

    • bkin94

      I just got back from the store and i was told it would only work on post-paid. The fine print on the bottom of the tmobile homepage ad says “qualifying post-paid service required” so it seems pretty clear. maybe some stores will make exceptions. Also, they made me get the 2.5GB plan which stinks since i don’t even get good enough coverage to use 2.5GB if i tried haha. he said i could probably downgrade later if i asked

      • Craig

        I wouldn’t mind switching to post paid and paying a couple extra dollars in tax, but not if I have to pay an extra 10 to upgrade to 2.5 GB. 500 MB is plenty for me. Can anyone else confirm that 2.5 GB is indeed a required minimum data plan? Seems like a shady up sell plan to me .

        • bkin94

          As I said, the guy said I could switch down later probably since I paid off my phone immediately. I would also like to confirm this with other people. It really surprised me when he said that. He made it sounds like this was with any new smartphone bought at a T-Mobile store, not just with this deal

        • Bklyman

          NI just got off the phone with the loyalty dep.join the jump before it change,was going to buy one lower ended phones they have now,when jump didn’t quantified zero down,now I am,got the Note3,for $70.35,taxes and shipping,no payments until April,the rep.
          name Chris,didn’t say a word about upgrading my plan to the 2.5 gig.Could be he was under pressure to upgrade people plan by his
          manager.

  • eberm007

    If I had any idea how to delete my posts I would be glad to if Customer Service gave me incorrect information. Pls. advise how to delete.

    • Singleweird

      actually i cant find anything to delete posts. didnt realize you cant sorry

  • Singleweird

    I am a T-Mobile rep. Ignore everything else in this post. If you trade in a blackberry that works with no water damage or cracked screen, we will give you $200 for your device. You may finance the new device or purchase outright. That’s it. It’s very simple. If anyone tells you differently, they’re wrong. If your rep is wrong, insist that heshe TRIES the process, and it will work.

    • I’m currently paying for a Note 3 that I got a few months ago. If I found a blackberry to trade in would it reduce my payments for the phone by 200?

      • Turb0wned

        No. Clearly states towards a new device.

      • Singleweird

        turbo is correct. you can only receive trade in credit if you are purchasing a new device.

    • Bklyman

      Now do you have to get another line of service,or you just get the new bb,without a line? Thanks.

      • Singleweird

        new line is not required. you only have to upgrade a line or purchase a device for a new line. -tmo rep

    • Hogpistol

      No offense but I’ve been saying that since this was announced in this very thread. Also, a much easier method would be to instruct the ill-informed rep to check the community under Promotions.

      • Singleweird

        no offense taken, just wanting to make it crystal clear

    • Ricky

      I have a BB that is virtually new, works fine, no damage but missing the back door. Will that qualify?

    • art

      must I go to postpaid…currently on prepaid 30.00 plan..

  • hong

    I am currently t-mobile customer using unlocked atnt blackberry, wonder if I could still get 200 credit even with atnt blackberry??

    • bkin94

      Yes you should! Just remember you have to switch to a postpaid account if you’re not already on one

    • Singleweird

      as long as the blackberry works, has no water damage, and no glass damage, it is $200. no matter what carrier. -tmo rep

  • tmo guru

    Singleweird, can you confirm its that simple as you describe. I have the $30/ 5gb plan and will not change that. But, I would love to take advantage of this. I have an email from tmobile and it says a plan is not required, but a $10 SIM is. But every site here says a postpaid plan is required.

    • kalel33

      Your plan is a prepaid plan, which means you’d have to ditch your $30 plan and go with a post paid plan. They’d lose their butts by selling them to prepaid people too. There’d be no way to track one per person, since you don’t need to give your real information for prepaid and you could open up multiple accounts. People would then use the $200, buy the phone outright, and sell them online for more money. They aren’t that stupid and yes, the promotion does say “qualified plans”

  • Barnassey

    I went into a store traded in my blackberry and got a nexus on friday. The process was as smooth as my girlfriends ass.

    • I’ve heard people saying it could also be done over the phone and by mailing in the BB. I’ve called 611 twice the the reps are clueless about this offer lol. Might just have to go in the store.

      • JE_25

        It is a in store offer only.

        • Thanks for that clarification. Hope this last until at least this Wednesday. Got a $20 used BB on ebay for this offer and it arrives then. Crossing fingers!!!

        • mroliverkc

          I did as well, ordered 3 for my Sprint lines I’m moving to T-Mobile this weekend.

  • Swerve

    I really hope this deal lasts a few more weeks, I went in to my local T-Mo store to get my sister a 5S for her old BB Curve that was collecting dust and I asked the rep about the GS5 and he said that as far as he knows it’s launching the 27th and should be in stores within 5 days. If I could use this BB deal to get $200 off that would be sweet

  • zax

    Traded in my old Bold 9700 for a “back-up” Z-10 to my current z-10. Great offer for a $250 discount and it’ll be in my hands by Tuesday. My poor i-Phone 5 will now be relegated to 3rd string – lol!

    • Ruphuselderbeer

      I would take that iphone off your hands if you want to subsidize that backup Z10 even more. ;)

      • thepanttherlady

        No selling/trading on the blog. Thank you.

  • Question for you all: Would you get a Z10 or the Q10? I’ve played with the Z10 for some time and I liked the phone but found it rather small (I have big hands.) And the thought of a true BB with a keyboard is a little appealing to me. Thoughts? Z10 is $38 after the 250 trade in credit and the Q10 is $134.

    On the plus side. The Q10 can be easily converted to a white body with use of parts off online retailers for less than what it would cost to convert the Z10.

    Discuss…..

    • locomotive

      I have z10 and is great. Being a BB “expert” :-) I will tell you that physical keyboard is great but if you keep the phone for years like I did they tend to need replacement. The virtual keyboard is different and new so we will have to see how long it last, presumably the life of the phone.
      Now Z10 is a little downgrade compared to Z30 that has way better reception technology with paratek antenna. However Tmobile apparently thinks that BB is dead and decided not to offer it to us and Verizon jump on it and got the exclusive sale of it, (except you can get unlocked but this offer doesn’t help you).
      Q10 is great but I will recommend to actually use it to see if you feel that the equipment is good in your hands. Hope in the old USA they have it at stores!

      • Clifford Haight

        I know my old nokia astound works almost everywhere in my building without having to switch over to wi-fi calling plus the transition is pretty seemless. Wi-Fi calling is really handy when I am not in the states, so that would be missed even if I had coverage everywhere in my building.

    • Clifford Haight

      I usually prefer having a physical keyboard, but the q10 keyboard was too cramped. The z10 has a excellent virtual keyboard, I can imagine the q10 would win out when it come to one hand typing though. If it was only about typing I and you only had the current t-mobile phones to choose from I would say 9315 > z10 > q10. I have been kind of back and forth about the z10 and q10 for awhile. It’s a tough choice for me as I feel like both have heavy compromises. BB10 works great on the Z10, but it has a lcd screen and not a big battery. The onscreen keyboard works great and it it seems like more apps are made for the z10. I am worried about battery life and I know I would would miss having the physical keyboard available. I could probably live with having a Bluetooth keyboard attached if need be though. The Q10 has a nice amoled screen but it seems little small when navigating BBOS, it was much easier to select and navigate on the z10 than the q10. Having a bigger battery as having a phone that is dead after 4 hours of use isn’t very practical, especially if I am traveling. Right now I am using a Samsung t699, it has the same size battery as the z10 and if I don’t keep it in power saving mode all to often it’s completely dead in four hours.
      I have head some Z10 owners on t-mobile already have 10.2 with wi-fi calling. Wi-Fi calling is one the top reasons I am with t-mobile, it’s is an absolute must for whatever phone I am using.

  • TechTac

    Just got the Nexus 5, little bugs with google finance as only 1/4 of the screen displays the grahp/chart and the rest is empty, changed the messaging app to 8sms, but the led sometimes does not work, otherwise good phone. But for $195 it’s a steal

  • john

    I have 8820 blackberry from atnt very old, they told me they can’t not accept this model since its to old?? I didn’t know there was restriction on blackberry model that accept….

    • That’s odd. Maybe try another store?

    • Bklyman

      Try another strore,or call up loyalty. So people wrote they got this deal online and calling them up,all else fails email John,or get in with him on Twitter.

    • Mandingo

      the rep did not know how to process it. tell the rep to choose company name “northstate”, then select “ETF” then select “BB OS”.

      yup, in my white t

  • mizraim73

    Would an old Pearl Flip 8230 work for this trade-in?

  • epiales

    does the credit have to be used towards a phone or can you use it for a tablet also?

  • sam

    anybody know how long this promotion will last??

  • mizraim73

    Has anyone been able to get a refurb z10 with the trade in promo? I have it available as an upgrade for $288. Would to get it for $38 plus tax.

  • pete

    Can I use an old 8330 from sprint as a trade in

  • art

    I am currently on 30.00 prepaid plan…Can I continue on that plan or have to switch to postpaid??I want the Nexus 5 too…A steal at 195 plus tx..

    • Keep in mind I think the Nexus 5 they sell is the 16gb version only.

      • Jesse

        The lowest postpaid plan is $50+tax. Unless you know someone who has T-Mobile and adds you on.

  • art

    was gonna get moto g unlocked at 199 from amazon..Now not sure …

  • Kathy Lawson- Lowe

    Since ther is no contract and I don’t want to switch from prepaid, what is to stop me from ope a new account, trade in bb for instant $200, pay for a nexus 5 then canceling next day? Only thing in the terms abiut canceling is balance of phone becomes due, but if theres no balance then I’m good, right?

  • Kathy Jon

    so if I trade 2 blackberry, I would get 400.00 credit towards the new phone?? or is there one limit per line??

  • Will

    How long does this offer last?

  • Guest

    Just went to the TMo store and tried to get in on this. They said the offer is only available to postpaid customers. Prepaid customers need not apply. Stupid.

    • Kathy Lawson- Lowe

      They are actually wrong about that. I havetalkedto many customer care reps, confirmed by supervisers and given DOC #’s saying as long as you pay in full for the phone you can do it. Problem is the in store software doesn’t have an option on their screens to do a prepaid trade in. You have 2 options, change your account to post paid since both plans offer tge same plans anyway. Or do what I did. Open a new account, trade in Bb, buy a phone out right have thrm activate it with your prepaid # or just insert your prepaid sim then cancel next day. No contract!! Got mine Sat. Cancelled yesterday, showed 0 usage so I will not be billed anything.

  • Thank you T-Mobile loyalty dept!

    What a runaround I’ve had since last Friday. To make a long story short – I got a brand new Q10 for the price of a refurb Q10 (+ no taxes or overnight delivery charge.)

    Walked into a local Tmo store and they were baffled when I showed them my 7290 Cingular wireless crackberry :/They had no clue on how to process the trade-in order so I had to order via phone with a 611 rep which the store employee aided with. The phone rep overcharged me for a new blackberry when what I wanted was a refurbished unit. As a “sorry for the headache: t-mobile loyalty ended up giving me the stated offer above because I just wanted to walk away from the whole ordeal.

    The phone just arrived via ups and I couldn’t be happier :) Noticed the date of manufacture on the outer box says 02-10-13 which means this phone has been sitting on a shelf somewhere for almost a year, what a shame.

    Have others had such a hard time with this offer as I have? FYI I was told this offer ends March 5th, tomorrow.

    T-mobile loyal for years to come….

  • Joey

    Does anyone know if I can save the credit for later use??

  • Ken Smith

    Will they still honor this?