T-Mobile Is Bringing The World A little Closer With “Simple Global” International Unlimited Data Plans

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T-Mobile’s UnCarrier Phase 3 is kicking off into global gear with the announcement of “Simple Global” as T-Mobile looks to bring the world a little closer together. T-Mobile is making it simple and easy in the global arena by introducing unlimited global data at no extra charge in 100+ countries.

“The cost of staying connected across borders is completely crazy,” said John Legere, president and CEO of T-Mobile US, Inc. “Today’s phones are designed to work around the world, but we’re forced to pay insanely inflated international connectivity fees to actually use them. You can’t leave the country without coming home to bill-shock. So we’re making the world your network – at no extra cost.”

T-Mobile highlights that Americans take around 55 million trips abroad from the US every year offering introducing $1000+ global roaming bills.

“It doesn’t have to be this way,” said Legere. “The truth is that the industry’s been charging huge fees for data roaming. But what’s most surprising is that no one’s called them out – until now.”

T-Mobile’s announcement this evening allows Simple Choice customers to include more than 100 countries for global roaming at no charge. The global roaming plan, which begins October 31st will also receive unlimited texting in these same 100 Simple Global countries worldwide. Customers will pay a global flat rate of 20 cents per minute for void calls when roaming in the same Simple Global countries. Simple Choice customers won’t have to change or add anything and especially won’t have to pay anything extra, T-Mobile will add this feature to your account automatically.

Wait, stop there’s more!

For customers in the US wanting am easier way to connect with friends, family and colleagues the world over, T-Mobile has you covered as well. T-Mobile is announcing its new Stateside International Talk & Text feature for discounted calling and texting from inside the US to all Simple Global countries. Customers will never pay more than 20 cents a minute to any Simple Global country, including mobile-to-mobile calls. Throw in unlimited talk to landlines in more than 70 countries and unlimited text for all Stateside users and you’ve got yourself T-Mobile UnCarrier Phase 3.

Hello UnCarrier, goodbye competition.

Recapping: 

  • Starting October 31st, eligible Simple Choice individual and business customers automatically get unlimited data and texting in more than 100 Simple Global countries worldwide, and will only pay an industry-low flat rate of 20 cents per minute for voice calls when roaming in the same countries.
  • And, for customers in the US wanting a saner, more affordable way to stay connected with friends, family and colleagues worldwide, T-Mobile’s announced a postpaid industry-low feature for discounted calling and texting  from the US to all Simple Global countries – called Stateside International Talk & Text.
  • Customers never pay more than 20 cents a minute to any number in any Simple Global country, including mobile-to-mobile calls.
  • Unlimited calls to landlines in over 70 of these countries at no extra charge. Unlimited texting is also included. Stateside International Talk & Text is available to customers for just $10 a month.

Now for some caveats:

 

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Press Release:

T-Mobile Makes the World Your Network

– at No Extra Charge

And Now Delivers Nationwide 4G LTE

T-Mobile customers to enjoy unlimited data and texting worldwide  – at no extra charge

Also slashes calling rates from US – now never more than 20¢/min. with Stateside International Talk & Text feature

Announces multi-year partnership with international superstar Shakira

 NEW YORK — Oct. 9, 2013 — T-Mobile (NYSE: TMUS), America’s new number one choice in wireless, is again upending and innovating the wireless industry, delivering unlimited global data at no extra charge in 100+ countries – making the company’s home data coverage area larger than AT&T’s and Verizon’s combined.

Tonight, at a concert event for thousands of its customers at New York’s Bryant Park, featuring international superstar and new T-Mobile collaborator Shakira, the Un-carrier announced that it is tearing down borders and walking away from the US wireless industry practice of charging exorbitant international roaming rates.

“The cost of staying connected across borders is completely crazy,” said John Legere, president and CEO of T-Mobile US, Inc. “Today’s phones are designed to work around the world, but we’re forced to pay insanely inflated international connectivity fees to actually use them. You can’t leave the country without coming home to bill-shock. So we’re making the world your network – at no extra cost.”

Americans take about 55 million trips to destinations outside the US every year. When US customers use their phones abroad the way they normally do at home, their costs often total $1,000 a day or more. So more than 40 percent of customers turn off data roaming completely. Another 20 percent more say they would if they knew how. The toll these roaming fees takes on individuals and businesses is huge. Whether traveling for business or pleasure, every wireless customer faces a hard choice – use their phone when they need it and pay through the nose, or cut off communications to contain costs.

“It doesn’t have to be this way,” said Legere. “The truth is that the industry’s been charging huge fees for data roaming. But what’s most surprising is that no one’s called them out – until now.”

T-Mobile tonight announced that it’s expanding the home data coverage for most Simple Choice customers to include more than 100 countries, at no extra charge. Starting October 31, these Simple Choice individual and business customers automatically get unlimited data and texting in more than 100 Simple Global countries worldwide, and will only pay a global flat rate of 20 cents per minute for voice calls when roaming in the same countries. Eligible customers on T-Mobile’s popular Simple Choice plan won’t have to activate anything, or pay an extra monthly fee.

And, for customers in the US wanting a saner, more affordable way to stay connected with friends, family and colleagues worldwide, T-Mobile’s got them covered, too. The company announced tonight its new Stateside International Talk & Text feature for discounted calling and texting from the US to all Simple Global countries. Customers never pay more than 20 cents a minute to any number in any Simple Global country, including mobile-to-mobile. Calls to landlines in over 70 of these countries are unlimited and included at no extra cost. Unlimited texting is also included to all countries. Stateside International Talk & Text is available to most Simple Choice customers for just $10 a month.

In network news, T-Mobile tonight also announced that its latest-generation 4G LTE network is now nationwide, reaching more than 200 million people in 233 metros across the United States.

“We’ve not only delivered nationwide 4G LTE months ahead of schedule,” said Neville Ray, Chief Technology Officer for T-Mobile. “Our nationwide 4G LTE is right on top of our already nationwide 4G HSPA+ network – which translates to one wicked fast combined 4G network experience.”

In recent third party tests involving millions of results from real customers nationwide, T-Mobile’s 4G LTE nationwide network delivered faster speeds than the 4G LTE networks of Verizon and Sprint. Additionally, T-Mobile’s 4G LTE network already has faster median speeds than AT&T’s 4G LTE network in 10 of the top 20 metropolitan statistical areas (MSAs). In fact, T-Mobile’s new nationwide LTE network delivers 4G LTE speeds more consistently than any of the national providers.

Making global connections and bringing the world closer together is also a key value for global artist, songwriter and Grammy Award-winning music icon, Shakira. T-Mobile is working with the musical powerhouse to bring that message to people everywhere, and announced their collaboration through a new multi-year partnership agreement to include the creation of unique content, fan engagement, and exclusive access to her new music.

“Today is all about bringing the world closer together,” said Shakira. “I’m excited to partner with T-Mobile and look forward to being able to share my music in new and innovative ways.”

As part of the relationship, T-Mobile will support Shakira’s upcoming single and album releases, and create unique T-Mobile customer experiences. T-Mobile is breaking the traditional sponsorship mold and creating a unique partnership where the company and the artist will work together to help amplify key messages and initiatives for each other, which will also include a select number of special events for the public and exclusive fan engagement activities.

These announcements build on months of momentum since T-Mobile kicked off its Un-carrier consumer movement earlier this year. Since then, the company has enjoyed a groundswell of support from US consumers signing on in record numbers, making T-Mobile America’s number one choice in wireless since its Un-carrier launch in late March – with more net new postpaid customers than AT&T, Verizon and Sprint combined.

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  • Chris

    Great News as a METRO PCS Customer they still need to go after LEAP, I am happy with my WhatApp, Viber, WeChat and Kakao calling always !!!

  • Jgood

    Wifi us to us free
    Wifi outside us to us free
    Wifi outside us within that country .20
    Wifi outside us to another outside country .20
    Wifi us to outside us cell/landline .20 (free to landline with int. plan

    • Good

      r u sure

      Wifi us to outside us cell/landline .20

      • Good

        why not gsm us to outside us cell/landline .20??

        • LOVE

          i dont understand why all excited about wifi/international wifi.
          phase 3 unvelied all these people on tmonews blogs are like

          Yes!! finally, wifi calling outside at .20 cents a minute !!!!
          i was waiting my whole life for a wifi plan like this, and its here finally !! yess!!

  • heya

    So are the rumored “forced transition” plans not happening anymore?? Anyone got any info on this??

    • Tony Yayo

      Id like to know too.

    • readbetweenthelines

      There is no such thing as FORCED TRANSITION…if you don’t want the new plan keep your old one…but you are still paying full price for your handset

  • Walkee

    I feel like T-Mobile is pitching around me by focusing on new customers instead of the existing base. They have missed me on all three phases and I’m ready to walk. The end of the classic plan will be like hitting me in the head…

    • TechHog

      I’m guessing that you’re talking about domestic coverage? That’s gonna take a long time to improve no matter what happens.

      • http://www.brettschulte.com/ Brett Schulte

        Yeah it’s really simple, if they don’t have coverage where you need it they probably never will. I don’t understand why people sign up for a service that’s not good where they are then complain… you have plenty of time to quit.

    • DOITNOWWALKEE

      WALK..go sign a contract, then bitch about that…PLEASE GO AWAY!!!! Your name WALKEE proves a point you should WALKEE away from TMO and never post again. Do it….DO IT!!!!

  • TmoNews_Inuyasha

    I heard an employee mentioning this to a customer who was going to be traveling internationally soon while I was working on a register in a store yesterday. Didn’t really hear what all he was saying, though, since I was focusing on my work.

  • Nick Cannon

    GREAT NEWS! Taking a Caribbean cruise in a month and will put this to the test. Maybe I’ll even get data on board?

    • Annie Nomynous

      cruise ships are not countries on the list. Cruise ships are notoriously expensive and have strong signals. Even if your ship is in port and you are on land, check that you are not picking up the ships signal instead of the wireless signal of the host country.

      • Good

        ships have signals?

        • takeabreakforonce

          they also have bars and nightclubs and casinos..TURN YOUR DAMN CELL PHONE OFF!!!

  • Bklynman

    What so great about this? Am I the only one to notice,Antarctica is not on the list?
    How can TM not put Antarctica on this list? I was planning to go there for a vacation, now I change my mind. Thanks for nothing TM.

  • Newmexican

    I usually depend on WIFI calling when going to Europe. On my last trip I knew it would be spotty, so I tried to get my old HTC G2 unlocked as a backup. TMo was totally uncooperative and dishonest about this,and I had to leave without an unlocked backup phone. So I left my TMO phone off a lot during my trip.
    I was committed to leave TMO on my return, as they do not seem to honor 9 years of being a good well-paying customer. I must admit that this phase three might make me reconsider, I travel a lot abroad and this is a game change for me (as a backup ti WIFI calling).

    • MEXiCANTgettherulesstraight

      TMO is the easiest company to get your phone unlocked…very straight forward rules..looks like user error in not reading the policy on this one

      • Newmexican

        Thanks for your WRONG opinion. I read the policy (have unlocked phones in previous years during my 9 years with TMO without any problem, yes they never made any problems with this). Problem this time was that the first unlock code through standard procedures (takes about 48 hours) did not work. They were also treating me like someone who wanted to cheat them, as I wanted to unlock a phone that was out of service already for 8 months (replaced by a newer one also through TMO). Then I had two attempts for an “expedited” service to fix the problem. I am still waiting for any reply on those after 5 weeks (!) and the trip to Europe already over.

        But you are so clever “MEXiCANTgettherulesstraight” you know better than me.

        And do not get me wrong, there is a reason that I am with TMO for 9 years, if you look through my postings here since the G1 came out, I am typically very supportive of them. But this one the f&**(ed up big time.

  • TMoGivethTMoTaketh

    1) Free 2G data in the covered countries. Now does that mean that I will get 2G speeds if I am connected on a 3G network and my phone shows “3G” or must it show “2G” for me to be covered under the free data plan?

    2) Free texting in the covered countries. Odd thing is that you cannot text over wifi or it will cost .20

    3)Free WiFi/UMA calling from overseas to USA phones is good as dead. It now says $.20cents per minute for wifi calling. It doesn’t discriminate between wifi calling to the country you are in vs. to the USA so this is a big blow. As far as I recall, TMo wifi/uma calling was free only to calls made to USA Phone#’s from anywhere in the world, it was never free to #’s called abroad from abroad or #’s called abroad from USA.

    • cityofnewyork3000

      Calls over Wi-Fi are $.20/min; texts over Wi-Fi are $.20 each (no charge for Wi-Fi calls or texts to US).

  • peter

    So internationally we get unlimited 2g roaming but inside the contindntal US we are still capped at 100mb per month of data roaming? Fuck you tmobile. I visit family at least 3 times a year in Asheville North Carolina and there is zero signal there at all times unless you are in the tiny downtown area. Otherwise, in the mountains, you’re stuck on roaming if you have tmobile. This of course means that on every trip I to over that 100mb limit within maybe 2 days mostly by accident. In the same area Verizon is full 4g ltd and tmobile is roaming. Lets not forget that most of the 10 hour drive from Orlando to Asheville is spent on 2g data.

    Tmobile has way more problems affecting their customers and they choose something many of them will never benefit from? Poor decision.

    Fix our domestic data coverage, especially along major roads like i95. Fix the domestic roaming data cap if you can’t afford to fix your own data coverage in lower population areas. These are real problems affecting current customers. These happen to be the same problems that will affect the new customers that they are trying to a attract with these new changes.

    • guest

      there are likely more customers who travel and (thus roam) internationally than there are who roam domestically believe it or not. Not to mention, the costs that T-Mobile gets charged from other networks for domestic roaming is significant.

      • Good

        yeah internationally they own or partner with much better companies that att

      • Patrick Valdez

        Most Tmobile customers aren’t the traveling type. This is all just hype.

  • John

    What’s not to like here? Free wifi calling as always, no matter where you are, and now we can access cellular data in 100 countries, and pay only 20 cents a minute to call the US from Europe while on a cellular network. This is a big deal for those of us who travel abroad.

  • johnediii

    To all the people saying that T-mo wouldn’t know where you are if you are using wifi calling, I don’t think you understand how the internet works. It is VERY basic functionality for any ISP to locate what country you are in by the source IP address. When you connect to a Wifi network, the external IP of your wifi network will immediately tell T-mobile where in the world you are.

    • ThankMeLAter

      Not if you connect to a proxy and turn GPS off. Wooosh

      • Sbarney

        Can’t use new IMS Wi-Fi calling without a SIM. SIM has to authenticate at some point to a local tower. Wi-Fi calling will still be 20¢/min. they GOTTA know.

  • Snake 384

    Sorry I don’t get one part. If i am alrdy on a simple choice plan can I make calls to say Mexico (land line) for free next month? Or do I need to pay ten dollars a month? Thanks in advance

    • Good

      calls arent included period

    • VJ

      International talk and text is 10.00. so if your here calling there.
      But if you go to mexico to visit you can text to the states for free and free data as well. calls is .20 cent a minute.

  • tomnewtn

    When I go back to Italy next spring, I’ll do like before. Use one of my unlocked phone and buy a sim card from TIM. I think I paid 20e for a month of data/phone when I purchased one in Rome last year.

  • 0neTw0

    This is just great. I will get coverage everywhere but my own house. Thank you T-Mobile.

  • Good

    I wonder if international users will buy a plan just for this, kinda cool

  • John Jacob Jingleheimerschmidt

    Putting the cart before the horse. How about covering the entire 48 states first, T-mo?

    • LOVE

      FCC sanctions? It isn’t as simple as buying a tower and putting up more towers. Could TMo could contact its competition to lease towers in areas TMo doesnt have coverage? maybe that is what they should do. I live in Los Angeles and the coverage/cell service availability between TMo ATT VW is identical where I have been. All three carriers have the same exact dead zones, exactly. — but Sprint has far more dead zones than TMO VW and ATT. Sprint is the worse carrier to have in Los Angeles. I cant speak for where you live but TMO VW ATT are more or less identical in coverage, but it is the speed/data LTE availability of the network that varies between these carriers.

      • Patrick Valdez

        Tmobile boasting about “unlimited” international roaming data is bullshit when we have domestic data roaming caps. That’s where they need to work on their network. It’s inexcusable for Tmobile to have NO HOME NETWORK coverage between El Paso, TX and Odessa, TX. That’s over 250 miles on two major interstates. A large portion of Eastern Iowa and western Illinois has no home network coverage. There’s almost no home network coverage between Lincoln, NE and Salt Lake City, UT. None in West Central Pennsylvania. Just to name a few. Tmobile likes to pretend they are a national network provider but they really aren’t.

  • Decoclub

    Wi-Fi Calling and Messaging Impacts

    All incoming Wi-Fi calls are $0.00
    All Wi-Fi calls back to the U.S. are $0.00
    Wi-Fi calls placed while outside the U.S. to a destination on the Simple Global Country List is only $0.20
    Wi-Fi calls placed while outside the U.S. to a destination not on the Simple Global Country List are $0.20 plus
    Wi-Fi toll charges.
    See the current list for international long distance rates by country, which already includes the $0.20.
    No charge for incoming messages while on Wi-Fi 

    This should clarify the wifi calling discussions. Found this on T Mobile CS forum by a CS Representative.

  • Alex Zapata

    Well, it’s a good start.

  • LOVE

    It is CRAZY AT&T selling $5 a DAY data passes for tablets!! I can’t believe the huge difference in pricing. So glad I left AT&T. Why people pay AT&T is beyond my understanding. The coverage isn’t that much better or LTE that much more. ?????

  • joelfreak

    I find it funny that even with this plan, you still can’t roam in Guam for free. It’s part of the US!

  • billyburger

    Just watch out for the “migration fee” of $100 to go from current plan to Simple Choice. They would waive that if you upgrade equipment — which we don’t need. Also new plan would only take effect at beginning of next cycle, so plan ahead.

  • gadget_hero

    I know T-Mobile owns MetroPCS, well technically it was a reverse takeover. However the MetroPCS name is staying but only as a prepaid option. Sascha Segan from PCMag suggests, they make take a Sprint/Virgin Mobile approach with T-Mobile becoming the contract and B2B focused branch, with no-contract subscribers under the MetroPCS brand (and seeing as how T-Mobile has expanded MetroPCS into at least 15 new markets that seems to be the path they are taking). If you want to see more here is the link to an article on Oct 4, 2012 here on TmoNews (http://bit.ly/PAri8o).

  • gadget_hero

    I think you misunderstood me. MetroPCS’s CDMA network will be 100% shutdown in 2015, as T-Mobile has said. I was saying T-Mobile has also said they will keep the MetroPCS brand as a prepaid MVNO, just like Sprint owns and still operates Virgin Mobile and Boost Mobile, neither of which have ANY network, they run 100% on Sprint’s network. T-Mobile will be the main brand contract free post-paid plans. And it would seem MetroPCS will run on T-Mobile’s network as a reseller for prepaid services.

  • LOVE

    you read this on a blog that was from 7 months ago sounds like. you are talking about his like it just happened!! u r wasting your words drewski