As T-Mobile Drops Contracts, Verizon Moves In The Opposite Direction

verizonmcadam

 

Editors Note: So here’s a story that just hit the wires and it made me think about why I love T-Mobile’s new UNcarrier program…because they aren’t trying to behave like Verizon. 

With the release of T-Mobile’s Simple Choice plans, immediate feedback has been mostly positive, though I admit there’s been a decent amount of confusion as well. Still, as T-Mobile simplifies their rate plan choices with a one-size fits all plan approach to the mobile industry, the competition is moving in the opposite direction.

I think we all understand that T-Mobile’s new rate plans won’t benefit everyone, I don’t see how it could, but here’s why being on Verizon sucks. Sure, you get what is arguably the most dependable wireless network, but you are stuck with your phone and it’s not like there’s an abundance of unlocked phone choices for Verizon. Announced early this morning, Verizon Wireless has changed how it will handle device upgrades for customers nearing the end of their contracts. Customers on a two-year agreement will now have to complete the entire 24 months before being allowed to upgrade. That’s a four-month change from today’s current policy of allowing the upgrade at 20 months.

In fact, Verizon is taking the bold position of saying this actually benefits the customers by being “consistent with how the majority of customers purchase new phones today.” Pardon me while I go find an allergy pill, I’m allergic to nonsense excuses. Verizon says the first customers affected by this change will be customers who contracts expire in January 2014. So customers who thought they would be able to upgrade at 20 months are now going to be in for a rude surprise when they show up to a Verizon store and get told “sorry, four more months yo.”

So while T-Mobile’s new plans are imperfect and they won’t benefit everyone, the bright side is you don’t have to deal with Verizon’s iron fist. I sincerely hope T-Mobile CEO John Legere (Hi John! Thanks for the shout-out at the UNcarrier event) is taking note of his competition. The next time he bashes the competition, he better use Verizon’s new “better for the customer” upgrade policy as ammunition.

Still think T-Mobile’s policies suck?

Verizon

 

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  • TIM M

    That’s why I left that slimeball company. Take my unlimited from me!! Go f yourself Verizon, I now bleed magenta.

    • â“œ@®!â“ž G@®CI@ â„¢

      Wooo welcome to T-Mobile Bro :)

      • TIM M

        Thanks, actually switched when the gs3 came out.

    • TYLERDERK

      Welcome to the Family… Great price ,,,,Unlimited data,,,,No contracts…… Awesome phone selection…..Wi fi calling…… Unlock-able or unlocked phones that can be used in most of the world IT IS THE SMART CHOICE!

    • sagisarius

      I actually just ditched Verizon and switched to a MNVO that runs on TMO. I just felt dirty on VZW, every “awesome deal” actually wound up being worse than the last.

    • sagisarius

      I actually just ditched Verizon and switched to a MNVO that runs on TMO. I just felt dirty on VZW, every “awesome deal” actually wound up being worse than the last.

  • mdosu

    David – 2 conflicting quotes, which one is it?:
    Customers on a two-year agreement will not have to complete the entire 24 months before being allowed to upgrade. (instead of “not”, did you mean “now”?)

    So customers who thought they would be able to upgrade at 20 months are now going to be in for a rude surprise when they show up to a Verizon store and get told “sorry, four more months yo.”

  • Garrett

    How does waiting four more months for an upgrade benefit consumers? So glad I’m not a Verizon customer!

    • John

      I’ts called bullshitoligy.

      • Garrett

        If I were a VZW customer, I’d be pretty insulted by this…

        • John

          Dear customer, we think you’re stupid, love VZW

      • ap3604

        Can’t wait until Verizon changes from 2-year contracts to 3-year contracts and says “this will benefit customers…”

        • Dion Mac

          Oh and BTW, your ETF, should you cancel, is now $1200 per line.

        • Alan713

          yeah like in Canada, 3 yr contracts!

    • mdosu

      some people will just accept anything told to them as gospel without doing their own homework.

  • Trav Montana

    Haha poor Verizon customers

  • Oliver Jackson

    Good thing I didn’t join them.Been there had them and they’re so arrogant as well

  • Bratty

    Jan 2014 changes? Hmmmmm…..welcome iPhone 4S customers from Verizon! I really like the new, aggressive Tmo.

  • Genecio

    I was with Verizon for 7 years. I just couldn’t take the expensive prices. Even with my employee discount my bill for just 1 smart phone was coming in at $128.

    • mdosu

      yikes, on T-mobile, with a 15% corporate discount, I have 5 lines (2 with data) and I don’t even pay over $90 including tax.

      • Dakota

        Wish you didn’t have to work for company x to get a discount. Sprint has an employee referral and several employees have posted their info so anyone can get the discount

        • NuShrike

          classrate.com. also anyperk.com. some other sites too.

    • M42

      I was with Verizon for years but couldn’t take the dropped calls anymore. Don’t know where they get the reputation as being the “most reliable” as quoted in this article. Wait a minute, I certainly do .. they created that impression with their advertising.

      • Dion Mac

        Its funny because my calls only drop… when I’m talking to a Verizon customer. Scouts honor. Not making it up LOL

        • samsavoy

          Verizon’s voice quality is also terrible. I think it’s getting worse, too.

  • Hurlamania

    I see no reason why simple choice isn’t for everyone…

    • John

      Only those who have an older, limited minute plan see a price increase. Otherwise, it’s good for every customer in existence.

    • Genecio

      I think for those T-mobile customers on legacy classic plans (Even More Plus) etc, the new plans may pan out to be more expensive but for those coming from other carriers, namely Verizon; they’ll definitely save money. Now if only T-mobile could work on expanding coverage for those rural areas and transition off EDGE.

      • natedenver

        I have two lines but we use very little talk time. I made sure to “sign” a new two year contract right before the value plas change to unlimited everything. Now we have 1000 peak minutes a month and everything else is unlimited. Saving $20 a month.

    • Herb

      Compare the cost of a family plan with 4 brand new iPhones on T-Mobile to that of AT&T or Verizon and you’ll see why.

      • It still doesn’t compare because there is no equivalent to the unlimited data plan that T-Mobile has on Verizon/AT&T and if you use the Share Plans comparing the total data allowance offered on the account to one of T-Mobile’s tiered data plans, T-Mobile comes out way cheaper still.

        • Herb

          Unlimited data is a great reason to pay additional money for services, but shared data really does make sense for most families. The important observation is that Simple Choice plans are built as a one-size-fits-all solution, but there are outliers to what T-Mobile considers “all.”

      • It still doesn’t compare because there is no equivalent to the unlimited data plan that T-Mobile has on Verizon/AT&T and if you use the Share Plans comparing the total data allowance offered on the account to one of T-Mobile’s tiered data plans, T-Mobile comes out way cheaper still.

  • magmaspswn

    maybe they are giving tmobile customers to help out?

  • Jon

    How does T-Mobile’s upgrade work? You don’t get upgrade discounts on T-Mobile anymore, right?

    • bob90210

      The upgrade process for the new plans is easy. Buy a new phone whenever you want. Sell your phone if you don’t want it anymore. Make sure to pay off the amount you owe on the phone if you financed it.

      • conservative_motorcyclist

        they also allow you to trade in your old device.

      • Dion Mac

        Quietly Brilliant!

    • Quan Bui

      You don’t get the “discount,” but actually, you DO… It’s too long to explain, so you should talk to a T-Mobile rep. In the end, if you do the math, it’s pretty much like getting the “discount,” only you’re not stuck paying some huge BS monthly rates like AT&T and Verizon. Their monthly pricing is based on you buying a smartphone… if you don’t wanna buy a smartphone or if you already have one but don’t wanna get another one, you’ll still have to pay the bloated monthly rate as if you had purchased a new phone.

  • 21stNow

    Whoa!!! I’m no fan of VZW (even though I am a customer for my tablet), but this is bold even for them.

    I think that this is interesting because I always thought that upgrade eligibility should come at the end of the contract and not some small amount of time before. Just change the contracts to 20 months if you make the upgrade eligibility begin at 20 months. It’s just too confusing for customers, judging from the forums. However, I never expected a carrier to actually change this, as it is totally against the consumer with no benefit whatsoever. I don’t care how VZW spins this, it’s against the consumer.

    • MattL

      I think the goal of upgrading at 20 months in a 24 month contract was to get people to re-sign a contract and not go shopping for another carrier. This will just cause people to reconsider their current carrier.

      • Ben

        I was thinking the same thing! Even upgrading at 22 months, it still gives 60 days before the person can drop Verizon for someone else. They have really weakened themselves without this ‘exclusivity period’.

      • 21stNow

        Yes Matt, I do agree that it allows people to reconsider a bit more freely. Someone mentioned this on VZW’s forums a while ago.

      • jehrler

        This is exactly why I don’t understand why (other than greed?) VZW is doing this.

        My wife and daughter are both up for upgrades on AT&T in May but their contracts run through October. If TMo hadn’t announced these new plans, they both would have gotten the i5s (or whatever) in June/July locking them in for two more years on AT&T, no matter what VZW, Sprint or TMo did.

        On the other hand, if, like VZW is proposing, AT&T’s upgrade eligibility had become effective with the contract end in October, we would have done a review of all the carrier options at contract end.

        This is also a sneaky price increase because you could no longer flip the phones at 20 months to at least try and recapture some of the phone subsidy you pay to VZW. Effectively they have raised the price of the phone for savvy customers.

    • mdosu

      yeah, VZ is hurting themselves by giving them an upgrade at 20 months.

  • thepanttherlady

    Same provider who’s CFO said unlimited is “just a word”. O_o

  • bleeew

    WTF!!! That doesn’t benefit me at all! I liked 20 month upgrades because I would not use a phone for 2-years and the fact that Verizon has to subsidize my phone. Now they are making extra from those 4 months. I liked it when Verizon subsidized my phone so that I dont have to.

  • Welp… poor them. I always thought T-Mobile was the inexpensive Verizon. I say this to say they have reliable service (in the area’s they provide coverage), and great customer service (though T-Mobile has been losing J&D Powers Customer service awards lately), though I still get great customer service. Good thing I never thought of going to Verizon. I’ve had cell phone service for about a decade now, and not once did I ever think of switching to Verzion, and never will. T-Mobile gives me great service for my buck, and I don’t see no other big national wireless carriers that will do that for me. Can’t wait till the MetroPCS deal goes through so we can expand even more.

  • sincarafan247

    Wow Verizon is stupid. They’ve always had their corporate greed though and feeling all high and mighty by locking people down in contracts. I hope this back fires on them.

    • bleeew

      Sadly it won’t. People live in rural areas and need service. If other carriers beat their coverage than verizon would need to lower the bills

  • Chris

    Wow that is some crap. The only benefit I can see is now when someone goes to upgrade their phone, they aren’t still locked in, so they could walk into that verizon store and say “You know what…this sucks, I’m outta here,” and not have to wait 4 months to do so.

    But yeah besides that this is stupid haha.

  • mirna78

    Well sucks for my husband on Verizon. ..I have t-mobile he has Verizon. Only good thing Verizon has is reception ,data speed used to be great on Verizon but now i get faster speeds on my tmobile hspa 42 galaxy s3 than what my man gets on his droid DNA over here in los Angeles every single time we do speed tests in different parts of LA i always get up to 25 mbps while he gets 18 tops never really gotten higher than me. Like i said reception wise i think Verizon wins it always comes tru in elevators,underground parking lots were i have no service on tmobile. Other than that i cant complain.

    • bleeew

      I have a DNA also. Verizon LTE was fast in 2011. Now its loosing speed. Only good thing is their coverage and sometimes phone selection. I used to get 21mbps down, now I get 12mbps.

      • Dakota

        Speeds slow down add more people use the network. I may be mistaken but thought I read an article yesterday saying only a quarter of Verizon’s costumes are in LTE.. That sounds extremely lie. But low prices mean nothing of you have no reception.. Just compare coverage maps. Many areas have vz coverage where T-Mobile has zero coverage. I know even for me, I go to many area just a few minutes outside downtown and I have zero service while everyone in Verizon have normal service. If you have a little blue box, you don’t need to discount your price.. Having said that, VZ send like a very arrogant company. As an individual r they list me when switched to share plans and now told me their lowest rate was 2gb for $100+fees.

  • whatwhat

    That’s the reality when you have a premium service like Verizon. Like it or not but consumers have spoken and said they are willing to spend more for better coverage nationwide. Trust me, if T-Mobile could get away with it they would jack up their prices and have data caps all day. Their reality is they are in 4th place, have less than a third of the subscriber base of the top 2 and can’t afford to lose any more. You think the powers that be at magenta want a no contract structure? They have no choice as they don’t have the capitol to take losses on the phones up front. But its been proven that all things being equal a majority of wireless subscribes will go elsewhere.

    • ChitChatCat

      How is tmo not taking an upfront loss? The manufacturers aren’t lending tmo the phones until the customer pays off the installments.

    • TBN27

      As far as premium, right now Verizon isn’t acting so with this new upgrade rule and pulling people off their grandfathered unlimited plans. And as far as answering the question about if T-Mobile wants to remove contracts. The answer to that is yes they do. They have done it before under Even More Plus plans. Now it is the new normal for T-Mobile. It helps them not lose money and makes plans cheaper for the consumers. And the loss of money on subsidies are the reason why Verizon is watching closely because they want to do this also.

    • Dion Mac

      Considering they have already paid 4 BILLION to Sony, Ericcson, Sony Ericcson, Nokia, or whoever to upgrade their edge network to 4g, then your statement is erroneous. And seeing as tho places that Verizon has no coverage at all, T-Mobile at least has edge. Imagine that area now being 4g and having the lowest cost… so Like it or not, consumers have spoken. T-Mobile is now seeing consumer growth. Suck it!!!

  • M42

    Verizon has been chipping away at their policies for several months taking away benefits little by little in hopes nobody will notice. First, they did away with their “new every two” program and then they pulled the rug out from under all their grandfathered in unlimited data users by letting them know after they’ve upgraded to an LTE phone that the unlimited data plan no longer applies. What will they think of to take away next?

    • bleeew

      Next they will make you pay everytime you go to customer service.

  • Dracos

    3 more months and I’m outta Verizon..I’ll just deal with the small areas that tmobile doesnt cover me

  • Aurizen

    I always liked tmobile it is the reason why i switched to them 5 years ago, from sprint and converted my aunt to them which she was from AT&T during that time. but I do hope tmobile works on upgrading their services with more towers to produce better signals like AT&T. Hopefully this merger will give it a nice boost for my philadelphia area.

  • pete

    its very simple math……………………………t mobile equal to 40% discout verizon or at&t

  • I’m on the classic Family planned. Without doing anything I am saving roughly $15. Should I bother with changing to the new family plan? I have shared 2 line family plan and data caps at 2. On one line I could change the data to 5gb and save $5. Thoughts?! (Obviously I’m confused with the whole thing)

    • thepanttherlady

      What are you currently paying? How much data for the 2nd line?

      • We pay 128 (was 146) for two lines. Both currently at 2gbs. And unlimited plan.

        • Same plan comes out to $100 on the new plans (before factoring in monthly payments should you decide to get new phones).

        • Same plan comes out to $100 on the new plans (before factoring in monthly payments should you decide to get new phones).

  • OcalaFlGuy

    2 years ago, Verizon paid me $400 cash (credit) to reup for two more and gave me a deal on a DroidX. This time, after telling them no-reup in store, they didn’t even bother to call and ask why. They don’t care whether you stay or not anymore. I think they’re going to get their wish with a lot of customers. Err…Past customers.

    • Dakota

      Funny that’s what happened to me at Tmobike before I cut my bill and went to 9straight talk

  • TIM M

    If they jack the prices up enough people will leave. This should make the network less expensive but retain if not increase profits lol. I’ve been feeling lately like they want to lose customers just to increase the bottom line percent.

    • Dion Mac

      That wouldn’t make much since. Have you ever heard its cheaper to keep em? If they wanted less people, then they would stop activating new accounts first, and let people leave thru natural attrition. But trust me, if 20 million more people came to verizon today, Verizon would sleeper harder and better.

      • jej

        Old customers pay less tho even for unlimited data.

  • Jhartsb

    Really thinking of switching my family off of Verizon. Tired of their shit and their lte isn’t really worth the money ( long ping times spotty coverage). The only thing holding me back is the $1000 dollar eft for the whole family. Although I will save $160 a month on tmobile.

    • F big red, Hello T-Mobile

      same situation over here!! i own $1300 ETF.

      • LC

        I get the point of them, but their ETFs are. PAINFUL.

  • GwapoAko

    Bwahahhahha!!! Is he smoking whatever??

  • GwapoAko

    In short ” We want to rob your pockets every month”

  • Toptechrep

    “Sorry, 4 more months bro” lmao!!

  • Ben Parker

    My contract with Verizon ends this month. Unfortunately, in my rural town the only options are Verizon or ATT. I used to have Tmo and loved it! Unfortunately until I move to a Tmo coverage area I’m stuck with Verizon…

  • Eric H.

    For a single line, Verizon offers unlimited minutes, unlimited text and 300MB data for $80 per month and $199 for iPhone 5. ATT offers unlimited minutes, unlimited text and
    300MB data for $110 per month and $199 for iPhone 5. T-Mobile offers unlimited minutes, unlimited text and 500MB data for $70 per month and $99 for iPhone 5. T-Mobile has no contract and the monthly bill drops to $50 per month after 24 months. Is this information correct?

    • yeah looks correct to me.

    • LC

      It really is that simple :)

    • Daniel Muñoz

      I’m a T-Mobile dealer and the plan price is actually even better than that. T-Mobile offers unlimited Talk, unlimited Text, unlimited Data (500MB at fastest speed) after which it is simply throttled down, that can be used for surfing on your phone or for tethering, all for $50/month. I have worked as a T-Mobile dealer off and on for over 5 years and this is by far the best plan I have ever seen in wireless. Home Run T-Mobile!

      • thepanttherlady

        That’s what the OP said. His math is taking into consideration the monthly cost of the phone. $50 + $20 = $70.

  • it won’t really matter .. people won’t care. as a side note, i’ve never thought VZ had the best selection of phones .. i hate the Droid line of phones (DNA is the exception) .. but all the Motorola, Razr etc phones have just been ugly to me.

    • 21stNow

      I think that they will care, or at least complain. I don’t think that many of them will change carriers over this, though.

  • Ex and future T-Mobile custome

    i am currently with Verizon and have to go with them because t-mobile does not offer fair coverage my home or other areas. I LIKED the new agressive response from T-mobile and heavy discounted service (unlimited included) and now with this bad news from Verizon definitely i am switching to T-mobile again. I might have to wait until my contract (5 lines) ends with Verizon, i dont have $$ for early termination fee, if i had, i would switch TODAY!!!!

  • thunder

    never really had a problem with tmo policies….for the most part. its the lack of coverage that bothers me

  • Jeff Martinez

    I remember being on Verizon, and I was spending 90.00+ dollars a month alone. Now with Tmo’s new plans, me and my wife have unlimited text, mins, and I have unlimited 4G and she has 2.5 GB of data which is more than enough for her. The cost? 95 dollars for both! We get a lot more for around the same price. Tmo is the way to go.

    • $1478284

      it’s cheaper on Metro!

      • Jeff Martinez

        Yeah but the speed isn’t up to what I’m getting on on T-Mobile.

  • Mooch

    This makes the opposite of sense! Not a day goes by where I regret leaving VZW and this reaffirms my decision. I had a co-worker ask me about Tmo’s new rate plans and I explained to her how they work and how consumer friendly they are. Another co-worker chimed in and said, “Verizon is cheaper.” I lol’ed and explained how incorrect she was, indicating that even with financing a new phone, and apple-for-apple rate plans (as close as possible since VZW does not have unlimited data) it was still $20 cheaper per month. Her reply, “yeah well…Verizon is still better.” Yes….yes, keep drinking that black & red kool-aid. I will never understand the brainwashed mentality of VZW customers. But hey, it somehow works for them.

    • Dakota

      It is better for some; why I’d that so hard to understand

      • Mooch

        How? I really don’t see it.

        • Spanky

          One word: COVERAGE.

  • Bigjavar101

    Verizon is the devil in disguise!

  • John Legere

    Hi…I will be sure to add that to the list!

  • Fraydog

    I wish I could leave VZW, but I simply cannot until T-Mobile increases coverage and converts my surrounding area to 3G at the least. I could pay less for 3G that’s still very fast (as fast as Verizon 4G in a lot of cases), but I can’t use a smartphone on EDGE.

  • Rob

    Even with the heft cancellation fees I just left Verizon for T-Mobile…MUCH happier!

    • thepanttherlady

      Welcome aboard! :)

    • OnlineRefugee

      The reason carriers love cancellation fees (ETF) is because customers get all caught up in avoiding paying them (e.g., “I can’t cancel my account, I will have to pay a $300 penalty”), and don’t bother to pencil out that they will realize significantly bigger savings by switching carriers.

      If carriers could have their way, they would impose $1000 ETF, to assure one stayed with them for life.

      • Evaris

        except when the contract expires and then that takes the customer to have three uncommon things. 1. Common sense, 2. The will to change, 3. patience.

  • BIG RED

    Verizon is the best! My LTE works everywhere! I have a Galaxy Note 2 LTE with Verizon and a Tmobile Galaxy Note 2 from company i work for and the Tmobile doesnt even work in my apartment, Switches from 4G to E to G to no Signal….Worthless

    • Quan Bui

      lol hey troll! I liked you in The Hobbit.

      • GwapoAko

        Let’s not feed the trolls! :0)

      • Chris

        Yet he’s in Tmonews.com Niiice! Guess we are all doing something right ;)

    • xmiro

      ha. I live near Fort Lauderdale. My father in-law has a Verizon LTE hotspot and I have only seen it lock onto LTE twice maybe. ANd when it did speeds were below 10Mbps while my T-Mobile HSPA+ is between 13Mbps during the day to 18-19Mbps at night
      Coverage is always YMMV

      • $1478284

        I would say I have 4glte on Metro 80% of the time, even on the beach!

    • $1478284

      Verizon has the most complete network, however I was a Verizon client for over 6 years and suffered 1000’s of dropped calls and never could afford a data package on it! Save yourself 100’s and switch you will be happier with the $$$

    • Ironically that’s what Verizon does in my apartment. Switches from LTE to 3G to “O” and when talking on the phone the voices sound choppy and robotic unless I go outside.

  • ChitChatCat

    *Obligatory rural coverage complaints*

    • Deadeye37

      *Obligatory amen to the obligatory rural coverage complaints*

      • ChitChatCat

        *obligatory snarky comment about the real topic not being rural coverage*

    • samsavoy

      obligatory “why did they only upgrade half the towers in my market and leave the colleges on EDGE” complaint

  • adeedew

    Verizon been there, done that… on iphone 5 actually. Verizon call me when you figure out call waiting issues that blow on CDMA and can surf and talk. Also at the rate I use data I would be spending over double there than I am @ TMO. LTE is wonderful there but if you really wanna to use it and not think about it you’d plow through 10GB easily so what’s the point?

  • Quan Bui

    I live in Philly and I keep hearing these commercials about AT&T and how they have waaay better coverage as compared to T-Mobile in Philadelphia… um… I don’t know where they get this information, but if you live in Philly like I do, it’s pretty much common knowledge that AT&T and Sprint have THE WORST coverage. You’ll get good coverage/data speeds in center-city, but then again, so does T-Mobile. Most Philadelphians don’t live downtown… they live in Northeast Philly/burbs and the coverage for AT&T simply sucks. Off topic, but whatever!

  • RonJeezy

    This does nothing for numb nuts who don’t read blogs like this. I feel an attack ad campaign by tmobile Is in order. They have to get them back for those 4G LTE graph commercials. If they do not I will be disappointed. For goodness sake attack them all because tmobile is the best!!!

  • TechHog

    … How the hell does this not violate the contract!?

    • bob90210

      That’s because upgrades are not part of the contract. When you upgrade, you basically get a new contract.

    • Spanky

      I just went to their website and took a look at the contract. There is absolutely no mention of upgrades, let alone the period between full upgrade eligibility. In other words, Verizon customers don’t have an out due to a materially adverse change. The fact that they have the audacity to state that this benefits customers just proves that Verizon is a shady, slimy company. And people think AT&T is bad!

  • Spanky

    The longest I’ve ever kept a phone was 20 months, when I had the G1. Sure, I took care of the phone and it would have lasted another 4 months, but it was definitely showing signs of age and the user experience was suffering. To me, having to keep a phone for 24 months is unrealistic (of course, there are many others to who it isn’t). I never planned on joining Verizon to begin with, but this development only reassured my decision.

  • Whitney

    I am staying away from Verizon

  • Guest

    what shoutout did legere give tmonews?

    • thepanttherlady

      It was during the UnCarrier press conference:

      “I got up this morning and I have to tell you, there’s just some things that are driving me crazy, even today as you all have pre-reported. By the way, for those of you with ADD, if you want to see what I’m going to be talking about in 5 minutes, TMo News is on the phone with an employee right now breaking my chart two charts from now. David, he’s not here today, but he’ll be sneaking from the employees in the back and posting online. So you can all take the high ground. You can just change your story to, “As reported in TMo News.””

      • xmiro

        funny

  • OnlineRefugee

    Well this is not surprising. What Verizon said:

    “We are giving the customer what they want.”

    What they said in the back room:

    “If we extend by four month’s to when every user-in-chains can upgrade we will realize billions in EXTRA profits, this from making customers pay about 800% additional “interest” on their $300 phone loans.”

    I don’t care. If people are stupid enough to pay $900 to $1200 extra per year simply to get a $300 discount on a phone, they get what they deserve.

  • daniel

    Does any body know why t-mobile removed the t-mobile vs verizon video on the test drive part of the website?

    • Seems that T-Mobile has eased back from attacking Verizon since they made that spectrum deal with them a while back.

  • OnlineRefugee

    Yeah, really, this is not an issue. The way you can tell it is, the national nightly news covers it. Since this does not result in an easily quantifiable cost to customers, there’s nothing newsworthy about it. It is the stuff of blogs.

    Besides, most people I know assume that when their contract ends, that is when they can “get a new phone.”

  • ripham1@gmail.com

    It seems to us that VZW is getting overconfident, but I guarantee you that they are smarter than we are. They are making money not t-mobile. But that was underhanded and completely unfair to the people it affected.

    • xmiro

      Tmobile is profitable too. Verizon counts on the fact that most people are with them due to the network and because multi-line accounts are the least likely to switch

  • Manton

    This is why I left Verizon! They are so full of crap! I was more than happen to pay the early termination fee!

  • John

    Quick thought here. Isn’t this a material change to their conditions. Ie etf waiver?

    • 21stNow

      No, an upgrade is an offer for a new contract. The contracts don’t contain wording regarding the ability to upgrade to and start a new contract. At the end of the contract, the customer can leave. I know that AT&T pushes upgrade dates down past the end of the contract end-date for things like late payments so theoretically, the carrier doesn’t have to extend an offer for a new contract anyway.

  • Cole

    I’m currently a Verizon customer and I hate it :( No coverage and slow speeds… horrible phone choice. I legit have a pay as you go iPhone 4S with Straight Talk just so I can get unlimited data and 4G. The want the iPhone 5 so bad! I can’t afford either or afford to break my contracts. Can someone please explain to me the new T-Mobile plans? I’m so confused!

    I hate Verizon. I’m only with them because of my contract…

    Can someone email me at californiakidd1@gmail.com about the plans?

    • xmiro

      then youre stuck on Verizon until your contract ends. Tmobile.com shows you what the Simple Choice plans are

    • GwapoAko

      Simple math. Unlimited talk and text plus 500 mb of 4g speed with hotspot. if you used the 500 mb your speed will become Edge. this is for $50,. If you want you can add $10 for additional 2gb or $20 for unlimited data at 4G or Lte speed. Remember Tmobile will not charge overage fees.

  • Dave T

    Saw a few people say T Mobile’s service slacks in cities if you go out a little. Well in Phoenix, I literally cannot remember a time when I had no service, whether it be in elevators, parking structures or on the outskirts of metro Phoenix. Do they have exceptionally strong coverage here? That being said, I don’t remember any of my peers complaining about not having service here either, while they’re subscribed to Verizon and Sprint

  • This is great for T-mobile Thanks for making us look that much better Big V

    • ceegii63

      you realize Big V has innuendo right?

  • Future T-mobile Customer

    hey, wait…. remember $2 credit card payment fee? no unlimited data anymore, activation fee got increased, expensive overage!! oh yeah! billions $$$ profits every quarter regardless supposedly big losses subsidizing cost. Well, we have the power to choose. As for me, my voice will be heard when my contract (5 lines) expires next year. Yeah! they do have best coverage, but how much more would you pay? $20, $50 $1,000 a month more just because of their coverage? My wallet has a limit, and i prefer to deal with T-mobile coverage limitation but i would save big $$ per month. 20+ we did not have cellphones, almost non existing coverage signal, T-mobile is way better option than big GREEDY companies out there. Thank you T-mobile for hearing our complains and trying to be better. When you do fair, honest business (trying to help your customer with good intentions), no doubt, you will have a successful business.

    • TmoGUy

      by coming over your money will help To improve network coverage so bring the whole family and tell your friends/

  • thetown

    verizon is like ferrari. t-mobile like hyundai. i switch from vzw to t-mobile and very frustrated 3 month ago i switch from t-mobile to vzw. best cell company in usa

    • $1478284

      You pay too much for Verizon. Over priced and under performs. I was with Verizon forever and have noticed no difference with Metro on line quality compared to Verizon. Infact for many years I have many issues with Verizon dropping calls and never being credited or refunded. I also can make calls and be online at the same time! Verizon cannot do this.

    • ceegii63

      can you please get an app that teaches you ENGLISH

    • ceegii63

      can you please get an app that teaches you ENGLISH

  • Alan713

    This news benefit TMobile! Thanks Verizon!

  • TMobileTakeOver

    100 iPhones out today! Just crazy

  • gman

    Verizon’s “better for the customer” will make me move my 50 line account next month is they don’t bow down to my upgrades!

  • WW

    That sounds a lot like the reason Google gives for not having expandable memory in Nexus devices.

    • Evaris

      Actually SD cards are one of the more prevalent reasons for bugs in Android phones and due to how slow the data rates are on them it also leads to the ‘slow’ feeling complained about in a lot of older android phones. There are tricks to get around the slowness for some things, but overall the cloud is a safer way to back up your data. Though 16GB max on the Nexus 4 was still stupid.

  • Randall Lind

    No one has yet to see a bill that may be why some people are confuse. My cycle end on 4/22 so the bill I pay May 3rd will be the new simple plan. I am not too sure how much it will be. I know I am on th $60 plan with $7.99 insurance. Not sure how much tax will be added. Then in a couple months I am getting the S4.

    • xmiro

      I think your bill would be $50+tax+fees+data+insurance

  • $1478284

    I was with Verizon for 6 years and begged them for a better deal. Goodluck! I was paying $75 per month on one line with 750 minutes and 250 txt no data on my second line it was $45 for 250 txt and 450 minutes NO DATA

    Cost $120 or $1440 per year NO DATA

    Since leaving Verizon I have nearly halved our family cellphone bill and easily could without any data get it down to $600 per year on two lines.

    I am now with Metro and pay $35 a month for 2gb 4GLTE(old plan) and $55 500MB 3G

    Unlimited Txt and Unlimited Calling.

    Cost $960 WITH UNLIMITED CALLING AND TXT and A DATA PACKAGE!

    Saving $480 per year!

  • steveb944

    Wasn’t some guy from their company previously saying he’d like the option of no contract? What liars! Forget Big Red, I’m not going to applaud them for great service when you have stupid policies like these. Thank goodness we have T-Mobile

  • $1478284

    Should it no be a breach of contract to alter the “AGREEMENT” made between two parties entering a contract? 20 to 24 months!How dare they! typical Verizon moving the goal posts, you should see how they bill for FIOS! The bill changes month to month!

  • nicknowsky

    thats why verizon iPhones go for pennies on Craigslist..

  • nicknowsky

    thats why verizon iPhones go for pennies on Craigslist..

  • ceegii63

    this is made me laugh so hard !

  • ceegii63

    did you take your Anti-Bullshitstamine medication David?

  • Go T-Mobile!!! Verizon may have the better network overall; but its not $50-$80 better like they are charging.

  • LOVE

    Phones shouldnt be that much of a priority. coverage yes, but having to have every new device is just silly. people that say “I got to go buy a new phone eveyr 6 months.” what a joke. tmobile is a joke. tmobile customers jerk off to each other. this blog wastes / life.

  • LOVE

    Phones shouldnt be that much of a priority. coverage yes, but having to have every new device is just silly. people that say “I got to go buy a new phone eveyr 6 months.” what a joke. tmobile is a joke. tmobile customers jerk off to each other. this blog wastes / life.