T-Mobile USA Completes Power CEO Transition

Almost 6 months to the day T-Mobile has announced a successful transition of power to Philipp Humm who has succeeded Robert Dotson as CEO. Dotson will step down after 15 years with our beloved Magenta as Humm, who successfully took T-Mobile Germany and grew it to the top provider in that country. We look forward to the new leadership and as a new Sheriff takes over we hope that this sudden marketing turnaround is here to stay.

T-Mobile USA Completes President and CEO Transition to Philipp Humm

Senior Leadership Team for T-Mobile USA Confirmed

BELLEVUE, Wash. — Oct. 19, 2010 — T-Mobile USA, Inc. today announced the completion of its senior leadership transition by confirming Philipp Humm as president and chief executive officer. Humm succeeds Robert Dotson, former president and CEO, who moves to vice chairman of the T-Mobile USA Board. The company also re-aligned several executive leadership roles, with all transitions effective Nov. 1, 2010. Cole Brodman, formerly T-Mobile’s chief technology officer, steps into the role of chief marketing officer. Neville Ray, formerly T-Mobile’s chief network officer, becomes chief technology officer for the company.

“T-Mobile has grown into a strong consumer brand known for great value and recognized as a leader in customer service,” Humm said. “I am grateful for the opportunity to lead T-Mobile toward future growth and plan to continually improve the way we serve our customers.”

René Obermann, CEO, of Deutsche Telekom said, “Philipp and Robert have chosen the right timing for this change. This move allows the new team to prepare a strong foundation for 2011 and forward. I hereby would like to thank Robert who has done an amazing job on bringing Philipp quickly up to speed on the critical issues and strategies facing the U.S. market. His commitment to a smooth transition will help ensure Philipp’s success.”

Humm is an experienced Deutsche Telekom executive and former CEO of T-Mobile Deutschland. He was previously responsible for sales and service in Europe as chief regional officer (CRO) Europe. Humm also brings significant U.S. market experience having 10 years of senior-level experience at U.S.-based companies including McKinsey & Company, Procter & Gamble, and Amazon before joining Deutsche Telekom.

Humm served as CEO of T-Mobile Deutschland from 2005 until 2008. He took over a company in a declining market and successfully turned it around during his tenure to become Germany’s leading mobile operator in both subscribers and service revenues. Humm was also responsible for the successful market introduction of the iPhone® in Germany in 2007.

T-Mobile’s executive leadership team reporting to Philipp Humm includes the following:

  • Cole Brodman, chief marketing officer, T-Mobile USA
  • Jim Alling, chief operations officer, T-Mobile USA
  • Neville Ray, chief technology officer, T-Mobile USA
  • Brian Kirkpatrick, chief financial officer, T-Mobile USA
  • Larry Myers, chief people officer, T-Mobile USA
  • Dave Miller, general counsel and chief legal officer, T-Mobile USA
  • Peter Ewens, chief strategy officer, T-Mobile USA

The company remains focused on delivering innovative wireless products and services that help empower people to connect to those who matter most.

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  • pimpstrong

    Bring it on man bring it on. Advertisements and awsome phones along with these great rates and plans will keep the party goin.

  • http://tmonews.com terryjohnson16

    Maybe this will lead T-Mobile in the right path, instead of in downward spiral, causing customers to leave.

    We need better marketing, better phones, competitive price plans/features.

  • Androidless

    T-Mobile needs better infrastructure to compete. I hope the new regime looks to add more towers. That will make T-Mobile more competitive.

  • NiiDiddy

    oh yesssssss…..let’s go, Magenta, let’s go! I see a REALLY brighter future!!

  • mingkee

    T-Mobile needs to listen more about what does customer need; in addition, T-Mobile needs to be more liberal like during 2003-2005 when the customers added million after million in every quarter.
    Less FUD = more happy customers.

  • mikeeeee

    break a leg philipp.

  • ohheelno

    All I’ll say is why I’m excited to see what Phillipp does, people need to no write off Dotson like he did nothing. People on here always say “Sure, T-Mobile has great customer service, BUT” and then go on to complain. I’m not saying there’s anything wrong with complaining, but don’t write off the great foundation of customer service that Dotson work really hard to establish with the company. I think everyone can agree that getting a level of consistent customer service at the level most of the time is something that we should be grateful for. That being said, I do hope some of the things others have mentioned will now be implemented! I think with all of the positive changes we’ve seen with new handsets and rumors of stronger advertising geared towards network strength, things can only go up from here!

  • ohheelno

    All I’ll say is while I’m excited to see what Phillipp does, people need to no write off Dotson like he did nothing. People on here always say “Sure, T-Mobile has great customer service, BUT” and then go on to complain. I’m not saying there’s anything wrong with complaining, but don’t write off the great foundation of customer service that Dotson worked really hard to establish with the company. I think everyone can agree that getting a level of consistent customer service most of the time is something that we should be grateful for. That being said, I do hope some of the things others have mentioned will now be implemented! I think with all of the positive changes we’ve seen with new handsets and rumors of stronger advertising geared towards network strength, things can only go up from here!

  • herromoto

    The executives have been leaving and being replaced A LOT these past 3 years. What does that say?

    If the company is failing, replace the leadership. Maybe since this guy is not brought over from GAP, OLD NAVY, EXPRESS, CHICK FIL A, TOYS R US, OR ANY OF THE OTHER RETAIL GIANTS TMO LIKES TO HIRE FROM….we’ll finally get somewhere.

  • Lone Ninja

    I don’t really know much about this guy, but I like him already. I have already seen some improvements in the form of more advertisements, better phones, and expansion of HSDPA+. Let’s hope the spread of better 3G and HSPA+ continue.

    • nathaniel brinklevoss

      It’s just HSPA+. The “D” and “U” just indicate the downlink or uplink communication channels.

  • Wilma Flintstone

    thats easy to believe in Germany. Tmobile in Germany get ALL the good phones, has Great plans and probably great coverage. Tmobile US, not so much. Hopefully this new CEO will bring Tmo US to it’s overseas potential. Here’s hoping for Tmo Overseas in US!

    • Wilma Flintstone

      and competitive prices. :)

    • DavidOhio

      I agree with you but keep in mind that Germany is about the size of Texas and America is huge. It will take billions to build out the network to cover everywhere like in Germany. Coverage in Germany is solid across the whole country he you look at a coverage map of t-mobile coverage there. This is because the country is so small compared to us.

      • J-Hop2o6

        exactly

  • jayy336

    I can’t wait to see T-Mobile grow more and more and become the competetive carrier we’ve all been waiting for.

  • lilmicky3

    its about time for a change

  • lilmicky3

    Philipp Humm + TMOBILE = iphone4 and better coverage

    • Kickstar13

      I sure hope so!

      • Wilma Flintstone

        I sure hope not.

      • Wilma Flintstone

        that was in reply to the iPhone 4. By all means BRING ON BETTER COVERAGE!!!!

  • http://tmonews.com terryjohnson16

    I wonder how long will it take before we start to see positive change.

  • joel

    this is the guy that will bring monster phones to magenta (:
    i love my g2..but i also love that iphone 4.
    hopefully tmo gets the iphone 5 next year

  • BlackHawk

    Im all for the better coverage, but please T-Mo, I beg you….NO iPHONE!!!!!

  • trollface.jpg

    Just keep pumping money into the network and giving us great phones…

  • Sleestak Jones

    Blackstone has a lot of money invested in DT. That 3.3 billion they have in T Mobile (Germany) has to pay off somehow. this guy sounds like he will be able to take some of the other mobile phone companies (there are only 2) in the Blackstone portfolio and make something from it.

    T mobile is the 6th largest mobile phone company in the world (probably, that’s a guess), however, last in subscriber in America. It’s a trust factor. People just don’t trust the name T mobile. (I do) with that, T mobile is not in competition with anyone in America. Acquisition is in their future, plain and simple. Who is going to execute that purchase of Sprint’s “real” customer base of 26 million? ( …This includes 33.2 million postpaid subscribers (26.2 million via the Sprint brand on CDMA, 6.4 million on iDEN, and 517,000 Power Source users who utilize both networks — sprint 2nd quarter results) that pushes T mobile firmly in 5th in the global race, still 3rd in the American race.

    That’s the way I see it. Buy somebody, advertise to somebody, get in that global race for that half a trillion dollars…

  • WantinMORE

    PLEASEEE BRING MORE COVERAGE!!!!(WOODS AND BACKROADS) AND MORE RECEPTATION! READY FOR THAT 4G! LEHH GOO!

  • Brian

    sweet! im all for it!

  • Galen20K

    This is nothing but Fantastic News for T-Mobile USA! This guy is the reason that T-Mobile UK is SUCH a success and I look forward to seeing all his influence on our shores… its about to begin ya’ll!

  • Dave

    All hail Humm..!! More power to him, & may he bring more advertising so our devices/phones will not only sell via. “Word of mouth”, expanded coverage across the US (I have great coverage where I stay, but it’s clear in other places it’s spotty), onslaught of more great devices that we are getting now, innovative services & plans. & let us move from #4 to #3, & proceed to the top or at least settle comfortably @ #2. Regardless, i’ll still love T-Mobile, my home :)

  • The Observer

    a coincidence tmo start gettin high end android phones when there is a new ceo?

  • Magenta Magic

    In such a short time, Humm turned around TMo Germany… imagine what he can do with TMo USA! I look forward to the possibilities.

    *aside* Do I get a free phone now? No… damn. :)

  • Shark Master

    Some of us on here are very funny! People saying ‘Please no iPhone’. I am surprised to hear such ignorance from so-called ‘loyal’ customers of T-Mobile. I don’t think you understand how these things work. There is no question that T-Mobile will get the iPhone eventually. It is almost inevitable that it will arrive on T-Mobile sooner or later. There are an estimated 1-2 million iPhone users already on T-Mobile. That is close to 20% of its 6.5 million smartphone users! Not only is the iPhone a requested item, it will help bring in the capital T-Mobile needs to build out and improve its network. AT&T got so much money that their network is now vastly superior to what it used to be, even though it still has problems, they now have the money to fix them. When Apple adds T-Mobile they are not going to leave AT&T like some of you seem to believe! Ultimately, the iPhone will eventually arrive on Verizon as well, so you don’t have to worry about any network overload on T-Mobile. So be excited for its arrival and support T-Mobile and Apple to bring the iPhone to Magenta as soon as possible.

  • Barry

    I wonder if he’s behind the cutting in half of the data cap.