T-Mobile increases minimum pay to $20/hour for all employees


Today is a big win for all of T-Mobile’s employees. The Un-carrier has just revealed that they are increasing the minimum pay for all employees to $20 per hour. 

Although the pay for employees at T-Mobile varies for each position and location, this announcement is still an achievement since the minimum take-home pay will now start at $20 per hour. 

In the announcement, T-Mobile CEO Mike Sievert said:

“Today I’m announcing a small but important step we are taking to make sure that our strong rewards-based employee culture truly extends to everyone who works here. Every single employee at T-Mobile, even our newest team members just starting to build their skill base, should have a competitive wage. So, we have decided to implement a nationwide minimum pay at T-Mobile of at least $20 per hour. This will now apply to every single employee regardless of role, or full-time or part-time status. The truth is, the vast majority of our employees already earn well above this level, especially when including incentive pay. But this move is about inclusion, and we wanted to draw a line that ensures no employee is left behind.”

Reports say that this minimum rate already includes commissions. This works well for those in sales positions since T-Mobile will be letting them earn $20 per hour instead of waiting for a commission or another incentive. In-store employees will also get a 50-cent increase on their current base rate, since most already reach the $20 per hour rate with commission. 

A report says the rate increase started on December 1st. 


Source: T-Mobile


  • TheTruthIsOutThere

    That’s slightly more than what the fast food restaurants pay entry level in San Jose.

    • Trevnerdio

      If you’re not making $50/hr in San Jose anyway, you might as well be renting a cardboard box.

  • Jetscreamer

    That’s great news for their employee. But if the average worker is part-time and work only 20 hr a week, then it won’t mean much. But if you are a full timer, that will help a lot, along with commission.

  • Mike Thaler

    I assume most employees also get med. ins.????

  • Daniel

    Got excited for nothing. Really thought we would be making $20 hourly base + commission. Most of us already average anywhere from $30-36 an hour with commission and hourly as full time employees. Not to forget that commission gets taxed higher than hourly…

    • Carlos Ortiz

      Wait.. I’m confused. So they increased the hourly pay but took out the commission structure for sales employees?

      • Jay

        No they lumped all incentives to get to $20. Those making less with incentives are terrible at their jobs. So in other words…all that talk for a $0.50 raise.

        • Carlos Ortiz

          I’m still sooooooooooo confused.


    Way too much honestly. Everybody wants to support their hopes and dreams on a high school kids job these days.

    • Cat Soup

      You don’t know what you’re talking about.

      • TRUBOOST

        Its called real life. You cant pay people in low skilled customer service jobs good money. This is exactly what causes inflation. Once everyone makes $20hr for a dead end job, that makes EVERYTHING more expensive. You think all this big companies are just going to pay out big money and not raise prices to bring more in..? WAKE UP. Basic economics here. You want more money, go to school, learn a skill, work a trade. You cant expect to support a family, buy houses and cars on a customer service job. I know you youngsters want everything for free, but thats not life.

        • Andrew

          Go to school? With what money? This just in: education isnt cheap, and nor everyone can work in the trades. You’re literally talking out of both sides of your mouth.

        • Acdc1a

          That’s the education myth. Blue collar trades pay as much or more than most positions that require a college degree. Truboost is a little crude but not incorrect.

        • Andrew

          Not everyone can work in the trades. Society would fail to function.

        • MissedCall

          Well, much like in the technical field, the trades do something called internships. You work at the bottom rung until you get skillz, then you can move up around.

        • Andrew

          Apparently the reading comprehension portion was too expensive.

        • Mike

          Well school keeps goinig up because government keeps handing out money for free, the problem is our deficit in sky rocketing and so will the inflammation

        • Mike

          You make a good point, but i think he article said most are making over 20.00 with commission now, so a 50 cent raise aint all that much.

        • SublimeDavid

          Lol obvious small business owner that won’t be able to pay his employees 20$ an hour and pissed because he wont be able to hire cheap labor anymore. News for you a lot of us make 3-5k commission checks on top of our hourly on part time (6k cap) must suck for you.

        • TRUBOOST

          Not at all. Actually a skilled trade worker. I think its just plain stupid for people to think selling cell phones is a job paying that much money. It contributes little to nothing to society. Its an entry level, walk in the door, anybody can do it kind of job. Zero skill or education required. Yet somehow through the whining of modern lazy society its accepted and encouraged to pay them as much as educated skilled workers. Crap like this is why kids have no desire to better themselves or work hard to achieve better. “Who cares I can buy a car and support my baby momma flipping burgers or selling crap that basically sells itself.”

        • SublimeDavid

          Sounds like a temper tantrum from someone upset they no longer can shaft people for 10$ an hour like they used to. Just as an FYI I’m not aHS kid wanting a high paying job and dealing with entitled customers like you isn’t easy. So what if you went to trade school that’s on you and only you, no one told you to go into your profession whatever it may be that was your decision, others took a different road…and a company this large will only pay its employees what it thinks they’re worth and in our case our company values us more than others I can tell you that first hand because I’ve worked for a couple of them. Front line of T-Mobile drives the business and brings in a large amount of its profits allowing it to give you your discounted rates unless you want to pay an arm and a leg for the other guys. There’s actually quite a bit to learn in our line of work especially with the Sprint merger and dealing with all their systems former customers whom are now our customers and taking care of them. If you’re so upset they get paid well then join in and show them they have easy jobs instead of whining about it on here. Goodluck in your trade work I guess

        • SublimeDavid

          Dead end job? Plenty of opportunities and a lot of people promoted to high level management and a swath of other tech jobs within the company that I personally that I know of….and when the company pays for your school and gives you great benefits even on PT I’m sure it’s better than any of the garbage you offer.

        • Wonderweiss

          This isn’t “good money” this is standard. When minimum wage was first made and the cost of living was assessed THAT is the ratio that shouldve been maintained. But over the past years the minimum wage to cost of living ration became wider ONLY because they decided to keep wages flat and while cost of living and ceo pay continued to increase. If they maintained a minimum wage to cost of living ratio that was compariable to the ratio when it was first enacted then we the minimum wage wouldn’t have sat flat for 10+ years to the point you’re complaining that it’s finally catching up.

  • Mike

    Well that sure sounds good, but what is the base rate for workers in the stores, the article says 20.00 with commision?

  • Dummy Up Meathead

    That’s why Magenta Max is so expensive….

  • SublimeDavid

    As one of the PT and going to school it means for those of us in sales if we don’t hit our commission structure (which is unlikely unless you’re lazy) then you’ll get the 20$ an hour rate rather than the lower commission which the company is doing to retain its employees.

  • Patty Reynolds

    I’ve loved working for them for over four years now. I work in the call center so I was fortunate enough to get this pay increase. But it is only for call center, not retail.

    • Patty Reynolds

      Bonuses monthly, mine average between $600 and $2000 month, tuition paid, employees stock purchase, child care assistance, amazing pro, paid holidays….

  • T Mobile

    This playbook is all too familiar. This $20.00 minimum for retail employees impacts less than 2% of Mobile Experts and the national average in 2021 was $28 an hour.

    There is a priority right now with an increased headcount to hire new people in. I challenge anyone still working here to pay attention to how much you make this year compared to last.

    T-Mobile integration with Sprint is nearing completion, and we are already seeing cuts in customer care, and soon coming to retail.

    With the environment we are in now it would be a great opportunity for T-Mobile employees to unionize.