T-Mobile merger has cut 5,000 jobs

t-mobile-merger-job-cut-5000

T-Mobile is facing some heat after it was discovered that it has cut at least 5,000 jobs. These jobs were cut ever since its acquisition of Sprint. Prior to the merger, T-Mobile promised that it would generate new jobs “from day one”. Unfortunately, it did the opposite of that. 

In its recent filing with the Securities and Exchange Commission (SEC), T-Mobile wrote that:

“As of December 31, 2020, we employed approximately 75,000 full-time and part-time employees, including network, retail, administrative, and customer support functions.” 

This is a number that is 5,000 less than what T-Mobile gave on different occasions. In a press release just a few weeks from its SEC filing, T-Mobile said that there are “more than 80,000 employees at the post-merger T-Mobile.” 

It’s important to note though that the government did not impose any hiring requirements as part of its acquisition. But ever since news about the merger broke, ex T-Mobile CEO John Legere continued to express how jobs would be a key part in the merger. As a matter of fact, Legere published a blog post on April 2019 entitled: “Just the Facts on Jobs: The New T-Mobile Will Create Jobs From Day One.”

The blog post read:

“New T-Mobile will have more than 11,000 additional employees on our payroll by 2024 compared to what the combined standalone companies would have.” 

Legere also claimed that the Un-Carrier would “open 600 new stores to serve rural areas and small towns, that neither T-Mobile nor Sprint serve today, directly resulting in approximately 5,000 new retail jobs.”

The Communications Workers of America (CWA) have always been doubtful of T-Mobile’s promises. “We knew that T-Mobile couldn’t be trusted to keep its promises. That’s why we pushed for enforceable commitments from T-Mobile on jobs during the merger process.”

The group encouraged regulators to take a closer look at what’s going on at T-Mobile and “get serious about protecting jobs as part of their oversight of corporate mergers.” 

In response to a publication, T-Mobile released a statement:

“We’re not backing away from our commitment on jobs. In 2020 we worked through the integration and as with any merger we addressed some redundancies, however we have continued hiring in spite of a complex pandemic environment. We currently have nearly 3,000 job openings, only a portion of which are part of our Un-Carrier Job initiative that we launched last summer to hire 5,000 more employees.”

 

Source: 1

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  • Lord Barton

    This was before Covid-19. Jobs are being cut everywhere because of Covid.

  • DaHawk

    Well I mean considering covid is going on…..

    • Keith Stevens

      Some places are hit hard from covid. This is true. But t-mobile is making record profits that have only gone up during covid. Saying it’s from covid is not correct. Thats like saying zoom or amazon should lay people off. There are a sh&t ton of companies that are piss poor managed and were well on their way out before covid and used it as an excuse to close or lay off with zero backlash. When the real cause was complete mismanagement. Tmobile has made record profit during this pandemic and has zero excuses to lay people off period.

      • DaHawk

        Well they have opened up over 3,000 job openings…. it’s only the fault of the people who aren’t applying to these jobs. If people applied, they would have more workers….

  • marque2

    The claim was 11000 more jobs by 2024,.that is still three years out. Still plenty of time to grow that much. Of course short term there would be a small bit of restructuring and with Covid everyone cut back.

    • Keith Stevens

      Had zero to do with covid. They started this firing way before covid. also the holding back of bonuses and restructuring of the payouts for calls all was well before covid. I worked in the call center and seen the shady sh%t first hand.

      • marque2

        I have been laid off before and even fired, sometimes for the most dubious of reasons. I can understand your anger at the moment. I ended up moving on, and getting a career, which turned out to be more lucrative than the the call center style jobs I had. (I worked at a call center for a mutual fund company, front desk at a brokerage firm, cold calling for a charity … it all sucked)

        • Keith Stevens

          What sucks is they were not that way before the merger. I actually enjoyed working there. But they used the opportunity to shine and instead used it to get rid of some of there best resources and personnel all to save a buck.

        • Shaun Michalak

          You want to see shady.. You should try working for Bluestem brands.. Now that is a shady company.. I know a few people that used to work for them, and they were so shady that they made you take your own time to boot up the computer, log into everything, etc before you could even log into work.. They forced you to actually work off clock, and never paid you for it.. depending on how the system was running, you could easily lose up to a half hour of pay every day working off clock.. pay raises.. i think you got a nickle??

        • marque2

          Amazon is like that. They insist on a major security screen on exit – so it takes people 45 minutes to get out on average waiting for Amazon mandated screenings. Folks aren’t paid and courts agreed Amazon can get away with it.

        • Keith Stevens

          They sided with apple as well….smh

        • Shaun Michalak

          There was a court hearing for the things that Bluestem brands did, but they lost the case.. The sad part is, the people throwing the lawsuit actually started getting greedy to the point that their stories started not lining up with each other, and stuff like that.. and that lost them the case.. Greed won out with them, and in the end, they lost everything because of that greed and got nothing.

          With that company though, they did a lot worse of things then just that.. They got to the point that they made it almost impossible to even use the bathroom on your break, because by the time you walked across the whole building, you used up half the time you had on break, just to get to it.. and by the time you used it.. just doing #1.. You had to be back at the board to sign in so that you could log back in on time.. Needless to say, by the time you walked clear across the building again, you were late and getting written up for being late to log back in.

          We have a bit of snow in my area.. There was one time that we got over a foot of snow overnight.. They never plowed the parking lot so people could use it, and then wrote people up for not showing up for work.. There was no way to get to the building, or even park..

          So I can understand how crappy some places can be.. The sad part is, the original company was really nice to work for.. Then they were bought out, and things went to heck after that.. and as time went on, they just got worse and worse.

        • Keith Stevens

          T-mobile is currently being sued for that exact reason. Apple stores would make us go through a security check, pre and post shift and not pay you for it. Sometimes it was like 20 min each time for a 30-40 min not getting paid. The reason they had to do that in the first place, was they don’t believe in security cameras in the stores. They said it looks tacky. So they wouldn’t use camera but would make us do that procedure and not pay for it…. Literally the richest company in the world. I guess what we all learn from this is no corporation gives a rats a$$ about you or me. There is no loyalty except to the stock holders.

      • marque2

        I should mention, the mutual fund company, I don’t know why but my boss hated me, even though I was doing about the same as everyone else. I got fired, and on the official list of issues – I made a mistake which saved the company $200 (I owned up immediately when it happened ) and I asked a question in one of her classes (she said it was disruptive, though I raised my hand, was called on and it was a pretty on topic question) So yeah I get crap happens, and often in one job where they hate you and your performance, the next you might find you are their hero, and you are the same person. I switch jobs a lot (contracting) and find it interesting how that happens.

  • Albie

    Why do you have to use an LGBT-themed picture on a negative article though?! As the gen-z kids say…. SHADY BOOTS!

    • Nick

      calm down social justice warrior. youre trying to make nothing into something, per usual

      • Albie

        Calm down, round-eye, it was a satirical comment.

        Also… Never posted on here before numb nuts. So you’re thinking of another troll. Not all Asians look the same, dude.

        And learn how to decipher sarcasm with seriousness,before you chime in, smart one, because I was purposely mocking leftists.

        • Keith Stevens

          Bit of a over-reaction much? lol. Funny you’re fast to defend a group of people but then use a racist comment like calling him a round-eye. smh. Maybe just keep your comments pertaining to the article?

        • Shaun Michalak

          Just curious, but what did they put down? The comments were deleted so no one can read them..

        • marque2

          The topic is forbidden apparently (I tried to relay it in mild manner) and since you don’t post elsewhere – I can’t relay the info.

        • Shaun Michalak

          Must have been bad then.. It does not surprise me.. Some people get too emotional, or rash with their comments, or feel that they are always right, and get rude when it does not fit their way of thinking.. that is my guess at least

  • Keith Stevens

    I worked for mobile for 4 years. When the pandemic hit they fired every single manager at our call center in Salem Oregon. Every one of them. Saying they were not needed because of the work from home for employees. They fired very tenured people and some of the best managers I have ever worked with. All these are is excuses from T mobile. They literally ruined lives of people who gave everything to t mobile for 10-20 years. Once they had the opportunity they did the shadiest sh%t ever. There is zero excuses for what they did to those people. The amount of shady things behind the scenes that happened after the merger where inexcusable period. They lowered bonuses and refused to hand out raises that were promised ect. Promotions that were passed by with zero regard to its own front line employees. They have also raised fees ect.

    • marque2

      I have also noticed more service calls end up in India since the merger.

      • Keith Stevens

        Yes and the Philippines

        • Willie D

          Always Philippines. Remember the days when Canadians answered and understood the issues.

        • marque2

          It used to be prepaid plans got service from India and philippines and post paid from US and Canada.

    • Willie D

      There was a call center in Salem Oregon? That’s closer to me than say, oh Manila Philippines where all my calls get connected.

      • Keith Stevens

        T-mobile doesn’t use geographic area closest. They have team of experts and each team of 45 only takes calls from certain accounts. When I worked on team of experts all our team took were calls from Orange County California. we took care of about 180,000 accounts. You no longer get routed to a random call center. Each team is assigned accounts from a certain area and are tasked with maintaining those accounts. This makes it where you can actually talk to the same person the next time you call back or you’re talking to someone who sits with there team. This helps eliminate call backs dropping the ball and customers calling in repeatedly for credits. Its not perfect but a innovation in call center routing and account management. Call centers owned by mobile are not open 24/7. They close at 10pm and all calls after that are routed overseas. If the hold time and call volume are too high during the day they will route you to overseas as well to not have you on hold for too long. Obviously this isn’t always perfect but definitely better than any other call center structure.

  • samsung freud

    and somewhere john legere is laughing and rolling in a pile of cash

  • Kurt Frost

    *shocked pikachu*

    • TheTruthIsOutThere

      And yet there will be someone posting about how T-Mobile is actually adding jobs.

      • marque2

        It is quite possible. The source of this article (it wasn’t Christine) was very anti Tmobile. I wouldn’t be surprised if this were cherry picked data.

        That said first year of a merger often there are lost jobs and transferred jobs due to duplication. A lot of Tmobile stores closed for instance and some sprint stores due to having too many in the area. I have noticed several closures – I can’t blame them because they don’t need2 Tmobile stores within blocks or even within the same strip mall.

        Hopefully later this year when covid goes away and it is easier to hire employees, they will hire more people in technical departments to replace the store workers, because Tmobile really need technical folks to expand towers rather than duplicate sales people.

        • Zerovanity

          This isn’t chary picked data. It is using T-Mobile’s statements to shareholders on how many employees they have.

        • marque2

          Somewhat, it is from two different styles of reports both of which have a vague statement of number of employees, just to give a general idea. Sorta a Yeah, we have around 80,000 employee thing, rather than a carefully audited account of employees. Sorta like the CEO of my company saying we have around 120K employees, and some regional director, says – or writes of the top of his/her head yeah we have over 100K employees, and then some blog claiming there was a 20K loss because of notional statements.

        • Keith Stevens

          Most call center employees work from home now. There is zero reason they could not hire 3000 at home CSR’s in literally a month or two. They are making record profits and trying to cut cost and using that as an excuse.

  • Zerovanity

    News flash! Antitrust law has nothing to do with workers. It has to do with the competitive environment and what is better for consumers. Competitors and customers are the only harms that matter. (Many economists think that suppliers should also be included, but current law does not find monopsony anticompetitive.)

  • Shaun Michalak

    I am not sure which I should laugh at more about this article.. the simple fact that they did not hold up to their end of things, even though they still have 3 years to do it.. and then act like they completely lied, which they obviously are pushing that narrative.. or the fact that the job openings almost balances out the job loses.. Yea, they have 5000 less people, but put no emphasis on the fact that they have 3000 job openings that they are hiring for.

    In my opinion, there is 2 things that need to be more taken into account..

    First, they say full and part time jobs.. I would like to know the comparison from then, till now.. For example, say half were full time, half 20 hours or less part time.. If they dropped the number of part time, so now, only say, 10% instead of 50% are part time.. that means, in amount of work hours, they have actually hired more.. But at the same time, if it went the opposite way, then they cut more then the 5,000 in numbers..

    The second is, there is a lot of places like up in Vermont, south Dakota, Maine, etc for example, where they have little to no stores.. These are prime places where T-Mobile can easily add stores, and employees that can easily make more jobs..

    Also, they were going to building call centers in a couple of states.. Has any of that been put into account or action yet?? or has that been scrapped because of COVID?

    • marque2

      This has been reported on several blogs on the net. It isn’t just this article.

    • Keith Stevens

      Gee maybe the fact that they fired 5000 but have 3000 openings is suspect? 3000 when unemployment is high? ya sounds legit. lol. Just because there is aopening doesn’t mean they are actively even wanting to hire them. in a time where people are desperate for jobs your saying they just can’t fill those 3000….ya ok. Maybe just maybe when they fires all the managers and upper team of experts they saved money buy hiring new hires at base wage. ….hmmm. And just because they post that they have 3000 job openings you don’t find it at all suspicious that they are not filling said jobs? ya sounds legit.

      • marque2

        They are probably for technical positions. We have unemployment but my company is offering up to $20K employee bonuses for employees who refer certain high skill labor. It is unfortunate that this government forced covid recession has hit lower skilled and lower income people much harder than skilled labor.

        Also I wonder if $15 living wage has anything to do with it. If the starting call center person costs $12 an hour and the min wage is going up to $15 I can see pushing people over to India and the Philippines. It is really odd trying to get a $15 minimum wage. In a place like San Francisco, that wouldn’t get you half way to the poverty level. In a place like Cedar Rapids, Iowa, you could afford to live in a small house on a salary like that (With average Iowa Expenses being 35% lower than CA expenses). Seems like a way big cities try to compete by forcing efficient low cost areas to have unnaturally high expenses.

        • Shaun Michalak

          I completely agree with the minimum wage part.. Here, you can get a full house 2 story house in the city starting at about $600 a month.. Yet go to NYC and a studio apartment is over $1000.. so why do I need the same wages to live off of then they do in NYC??

          I think a lot of the loss of jobs has to do with getting rid of redundancy.. If you have 2 stores next to each other, then you obviously are going to close one down, which is going to lay people off.. You obviously are not going to need 2 CEO’s, etc either.. But the thing is, by merging, they are going to be hiring more people to convert the towers over, from being Sprint towers, to T-Mobile towers.. By going together, they are going to improve coverage.. You improve coverage, and then you add more stores, and employees in those areas to get more customers, because you now have the coverage to support having stores there, and customers to go with it.

          I think it is a no brainer that jobs will go down right after a merger.. But the way I look at it.. While they may go down right after the merger.. You also have to give them time to get what they need to support the new company.. If you need a new bigger call center.. Do you think that you are going to get that in a few months?? Not a chance..

          First you have to find the property, get permission and go through the red tape of the area to start the building of the new building.. Then you have months, if not a year or more, to get the new building built, setup, get the lines run for fiber or whatever to that building, then the time to look for applicants, interviews, all before they ever get hired.. It has only been 11 months since the merger actually went through. Not enough time to get things fully into place yet.

        • Keith Stevens

          Nice try…. The starting wage in mobile call center is already 15.has been for 3 years. Stop making excuses for paying people what they deserve. Not only that the wage doesn’t just become 15. Try reading. Its over a 5 year period. smh

        • Shaun Michalak

          So what if it is 5 years.. Does that really mean anything in the long run.. No matter how you look at it, if you raise it to $15, then there “will” be a lot of businesses that “will” go out, a lot of places that “will” go to automated (fast food places have already done this, and walmart is going to more self checkouts for just such reasons).. The fact is, while you may “need” $15 in NYC, that does not mean that you “need” it in a small rural community, town, or city, where you can rent a full house for starting at $500 vs $1000 for the smallest of apartments in places like NYC.

          The fact is, there is no standard across the country for a cost of living, and to say that there is, or that everyone needs the same wages, when costs are not the same from place to place is just crazy. I agree that some places need it, but to force it on places that may do fine with a $10 wage is not going to make things better, because in those places, all it will do is put people out of work, and make businesses close down.

  • rfgenerator

    What a multi-national corporation lied? I am shocked, simply shocked. There is a special corner in Hell for Corporate weasels.

  • riverhorse

    I’ve never seen a corporate merger result in more jobs initially. Eventually yes, as larger growth pays for extra labor…but initially there’s actual downsizing and restructuring- this is normal.
    And you really can’t trust news outlets to not print garbage, this is like complaining during the first quarter of a game how bad an eventual winning team is for not leading gate to wire.

    • Jim Mill

      I don’t think they were expecting covid when they were planning all this either.

    • Jim Mill

      I mean everybody’s got to look at that how many companies have had to lay off because of covids and this is not protecting T-Mobile cuz I have no steak in T-Mobile but every company has been affected by covid but I would look for them to increase I would think now that we’re coming out of it at least I hope so cuz 5G should pick up things.

      • riverhorse

        Well, the counterargument is that the layoffs started before this present flu 2.0

        But I would say both companies were already bloated pre-merger (in large cities too many adjacent stores) plus I have close to zero sympathy for the big city, unionized, bs-spouting, unmotivated store employees. (I do fully support corporate employees in smaller cities towns and most independent stores anywhere)

        Almost every time I patronize a TMo or Metro store I leave with some bs or annoyance to recount (TMo better than Metro but not unscathed)- last one from a month ago: TMo store over 1000 sq.ft. with six horseplay employees (that constantly delay your service to joke and chitchat) that only allow 1 customer at a time, all others wait outside in the dead of winter “for employee and customer health safety”- supposedly the half dozen employees can huddle and play with each other near the lone costumer @ everyone totally covid immune & other customers won’t get pneumonia standing outside the store.
        But it gets even worse. As I’m obviously done, walking towards the door a couple comes in and the manager screams from the back at all of us: me to step back from the door the couple to exit back out me exit couple re-enter. This with the flu winding down and businesses allowed to reopen.

        Then one comes on here to read Marxists excoriating the evil capitalists for not hiring more of their upstanding comrades, paying them even more + allowing them to unionize, and giving us all more freebies- to boot of the company that is #2 in total employees + #1 in low prices speeds coverage… AND during a quarantine.

        Destroy everything. It’s Twilight Zone, Night of the Living Dead, and Zombie Apocalypse all rolled into one.

        But wait, there’s even more! Post this on social media and get de-platformed and silently deleted or moderated out of existence… THEN… Drum Roll.. Marxists will demand that your social media account get banned and that your company fire you or face boycott (which would result in less jobs for their brethren + more hungry mouths competing for their present public assistance- but they prolly haven’t thought out all that).

        When Johnny comes marching home, hurrah, hurrah!

        • Shaun Michalak

          The sad part is, I agree with all of it.. I was reading an article about how they were complaining how the stage for the conservatives looked like a rune symbol, and how it represented the nazi’s.. All the while, I am looking at a ribbon that says breast cancer awareness, or support your military, and these same ribbons have the same exact shape (except the corners are slightly curved instead of a sharp 90 degree angle point) as the exact thing that they are complaining about.. So yea, it is OK or breast cancer to use this shape, but if a conservative uses it, suddenly it is the worst things in the world and they are discriminating nazi’s?? Just wow..

          and if that is not bad enough, I then read an article that amazon is changing its logo because someone thought that the end of a piece of tape that was used to seal a box in their logo looked too much like Hitler.. The sad part is, the tape was soo high up that there was room to put a nose in the middle, where Hitlers mustache covered his lip.. So if anything it should have looked more like bangs covering your face then a mustache.. Just goes right along with the stupidity of today’s society..

          When it comes to jobs, people just want more and more, and do not care about the details.. What, you have 5 people to do 2 peoples work.. Well that is fine, as long as they are hired.. You have 100 part time jobs, and you replaced them with 50 full time jobs, with benefits (where the part time ones had none), and you will see people complain like crazy that 50 jobs were eliminated, but get no congats for making it so people had benefits, or only needed to work 1 job instead of 2.. Those 50 people let go where all that they care about.. It is just sad how details do not matter.. Some people just want something to complain about..

  • SlopeTangentAnswer

    Tmobile is a trash company.

    • Jim Mill

      Why do you say that is the best phone company I’ve been with and I’ve tried them pretty much all of them they have the best customer service have the best deals and their spectrum is becoming unbeatable and this is just my opinion this is not to fight with you

      • SlopeTangentAnswer

        They’re all bad. Tmobile is particularly bad, considering the lengths they went to ingratiate themselves with a racist administration while lying about laying off employees. They’re slightly more evil than all others, except for maybe the exception of Verizon.

        • BoricuaBoy88

          You went off the rails and lost your credibility with the ”racist” remark. Completely irrelevant to the discussion.

  • DILAW IDDAHLA

    I remember when T-Mobile was trying to convince the public that this merger will result in more jobs and I laughed. Someone here tried to argue with me and explain to me how this merger will open new positions and he even went on explaining which entities will have these jobs. I told him that I respectfully disagreed with him and I told him “time will tell”.

    • Shaun Michalak

      Here is the big thing though.. Do you look at just one company, or both that are effected.. I think that only time will really tell.. But at the same time, Sprint was not known for having many stores.. With that being said, with the merger, and T-Mobile expanding into new areas of coverage, I think that there will be a lot of new hiriing based on the fact that there will be a lot of new stores.. More then what is probably going to be closed down by the merger.. Then, since DISH is going to be starting up, are you including the new jobs from the new DISH stores, a lot of which are being converted from Sprint stores from what I have read.. But, are you considering all the new hires from DISH becoming a competitor too??

      • DILAW IDDAHLA

        This is the oldest trick in the book. Outsource an entity ( in this case it’s the stores which TMobile is franchising) and use that to play with the numbers. I appreciate your comment, but don’t waste your time trying to convince me. It is what it is and I hope those 5K individuals are able to find a better job to support their families. I care more about those 5K than anything.

        • Shaun Michalak

          I am not trying to convince anyone.. My point was more toward.. Numbers are not always fully factual information about how things are.. For example, (not trying to get political, but just using this as an example), when Obama pushed though the ACA, he forced health insurance on companies with full time employees.. Companies like the one that I used to work for, then went from 85% full time employees, down to maybe 50%.. That 35% reduction in full time employees went form 1 full time job, to 2 20 hour part time jobs. When this happened, Obama boasted about how many more jobs were created under his administration, and boasted about the amount of new jobs..

          Were there new jobs.. Definitely.. But, were there actually more work hours created.. No.. Because the increase of part time work increased, and made it so people had to get 2 jobs to get the same amount of work and pay.. the numbers, and stats did look better, but it did not mean that things were better.. It just meant that on paper, it gave bragging rights..

          I am not saying that T-Mobile has, or has not changed in this area.. But what I am saying is.. If they went from 50% part time, to 10% part time, I would rather see a loss of jobs, but more full time work so people only need one job to get by, then two.. Then to see numbers on paper that look good, but people are forced to get 2 jobs because of them being part time work.. This is also why I said, I would like to know these things.. Are there more full time positions, or part time, or did it stay the same?? Things like that.. Because those are the details that make a bigger difference then just numbers on paper..

  • alfonzso

    We had 3 stores in my town prior to merger. Now there’s only 1. Of course, they blame it on the pandemic.

  • Jim Mill

    Some of it is also covid it’s hard to fight through people not coming in your stores. I did notice where there were T-Mobile stores are ready they closed them and a lot of the old T-Mobile employees quit and Sprint employees took over a lot of towns that didn’t have a T-Mobile store now have one because they had a Sprint store they just changed them to T-Mobile. which was a mess cuz they didn’t know how to do anything and still don’t.

  • BlowerPow

    In other words don’t bother applying for a job, you won’t get hired. If you’re still on unemployment then just stay there. Probably not a whole lot different than every other major corporation.

  • Shadow Assassin

    The real question is, how incredibly stupid sheep can you be? Here’s a thought, stop taking CNNLOL as actual news and don’t let TDS consume you. This site is for Tmobile news not your pu$$y emotional tirades of woke-ism and false identity political propaganda.