T-Mobile launches free line deal for new and existing customers

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T-Mobile today kicked off its latest free line promotion.

For a limited time, T-Mobile customers can get a free voice line added to their account. It doesn’t look like T-Mo is advertising this deal on its website, but the carrier confirmed to TmoNews that the offer is now available.

This free line deal is open to new customers who add two voice lines on an eligible rate plan as well as existing customers who have at least two paid voice lines on a qualifying rate plan. After you activate your new line, it’ll be covered by monthly bill credits.

The rate plans that are eligible for this free line deal include Magenta, Magenta Plus, Business Unlimited, T-Mobile One, T-Mobile One Plus, Essentials, and Simple Choice.

T-Mo also confirmed to me that this offer is stackable with current device offers as well as past free line offers.

Several T-Mobile customers over on Reddit say that they’ve been able take advantage of this deal using chat inside the T-Mo app, over 611, and other methods. So if adding a free voice line to your account is something you’d like to do, you should contact T-Mobile soon and ask about taking advantage of this deal. Let us know if you do get it added to your account!

Thanks kmetz!

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  • Sharti24

    Does the 2 for $100 plan qualify?

    • MisterListerSir

      According to the reddit thread, the 2/$100 is not eligible for this. That sucks. :(

      • Sharti24

        Dang. Yeah i got the third free line in March 2017 when they offered that. I knew this was too good to be true lol

        • Francisco Peña

          I had the 2/$100 then they moved me to a 2/$70 deal. Then got a free line 2 yrs ago, and last yr got the SC moved to unlimited. So $83 for 3 unlimited. BUT now, because of that unlimited, I can’t get this free line (per the rep). we are both screwed!! lol

    • Alex Pilaia

      It worked for me. I was on the 2/$100 All in promo. They came out with a free line awhile back, so we opted for a FREE tablet line… now we just added this new promotion as a FREE phone line… no problems.

      • Sharti24

        Good looking out. I have the same plan as you (3 lines $80 otd). I’ll call monday when they have US customers service reps instead of dealing with the filipinos on the weekends

    • Aaron Moore

      I’m on SC 2 for 100 and did not have a problem. When you call give them 20q23 code. You can also stack free line with 50% deals and possible free revel or stylo phone or k51 I hear

  • MisterListerSir

    Checking this out now through chat. Got it. That was easy. SIM on the way… (This is my second free line through them – I now have two free T-Mobile One lines. Nice!)

    And christ…whatever happened to “One plan”??

    …Magenta, Magenta Plus, Business Unlimited, T-Mobile One, T-Mobile One Plus, Essentials, and Simple Choice.

    • Pak T

      Did they charge you the “SIM kit” (or whatever they call it) fee?

      • MisterListerSir

        They did. Didn’t care since they did have to mail it to me. Total for all fees, etc was $30 and change. Not going to complain about that for a free T-Mobile One line.

        • Aaron Moore

          Can can call when you receive your sim and they will credit your account back 30$ just ask. 9 times of 10 they will.

        • MisterListerSir

          The time they took setting it up for me and the post to get it to me should be worth something. I’m not that hard-up for cash that I need to try and not pay them for that.

        • Aaron Moore

          It’s not about being hard up for money. Every employee you speak with is on payroll and your fee isn’t going directly to that person or even that department. You could always have them refund it then take that 30$ donation to a local food shelter where they actually would receive it instead of a billion dollar company that adds fees of top of fees to line the ceo’s pockets

        • dcmanryan

          You could also just pay the $30 and be happy you have an unlimited line for free. Just saying…

        • Aaron Moore

          You couldn’t keep your mouth shut could you had to chime in. Just saying

        • dcmanryan

          It’s a free line for life FFS. You cheap asses need to pay the $30 and be happy. If T-Mobile paid people $30 to add a line some people on here would bitch it wasn’t $35.

        • MisterListerSir

          Wow. How about I donate how I donate, and pay companies for their services how I pay companies for their services, and you, like, be okay with that.

          …or is that asking too much?

        • Aaron Moore

          You are the one who decided to openly post about a 30$ charge I’ll I did was offer advice how to have them credit you back.

        • MisterListerSir

          When I was asked if they charged? Yeah, I do that whole “answering questions” thing. How wierd, right?

          Thank you for the advice; but as I thought I had implied strongly enough in my first response to you, I’m good. Thanks. I have no problem paying companies for their services.

        • Aaron Moore

          Typical troll your the make judgments like being hard up for cash when someone give you a suggestion

        • MisterListerSir

          You just can’t handle it when people don’t take your advice, can ya? Seriously, this convo should have ended several posts ago. …and now with name-calling. Fabulous. Yeah, I’m the troll. /s

          Again, thanks, but no thanks. Have a great day?

        • Aaron Moore

          I don’t care I’d if you take my advice or not. What I don’t like is a smart ass comment after simple suggestion. Tc boomer

        • MisterListerSir

          lmao…whatever. I’m not an idiot-whisperer. Believe whatever the heck you’re precious little heart desires, snowflake.

        • Jay Trainer

          I love the phrase that you used here “idiot-whisperer” – that’s awesome. Can l use that some time?

        • MisterListerSir

          You don’t need my permission. It’s all yours, mate. :)

  • William Alford

    Is this stackable with the existing 3rd line free offer? On the Magenta plan page, it says in the fine print, “New Customers signing up for two qualifying voice lines of Essentials, Magenta or Magenta Plus plan can get another line on the family plan for free.” But it also says, “For existing single-line or new customers.”
    What does this mean?

    • MisterListerSir

      It is stackable. Just got it through chat and I have another free line through them as well. Check out the reddit page linked in the article. Lots of info there.

    • JLaw

      He’s right it is stackable. Gotta pay 10 and tax for a sim kit. Like usual, you gotta pay regulation and non regulation fees. Should amount to about no more than 4.50 a month. Depends on local tax rate.
      Got myself a third free line today, they also had to fix my data. Somehow my free unlimited high speed was taken off. Able to get manager to add it back. Seems certain grandfathered plans can have stuff readded. Usually, it’s gone forever. That’s at management level. Not sure on all the capabilities they possess.

    • BrianC

      Probably easier to ask T-Mobile directly.

    • jralphroman

      Where is that buy one get one deal? I don’t see it anywhere

  • Hello

    can this be stacked with a BOGO phone deal? i.e. samsung S20

    • dcmanryan

      Yes. Phone deals stack as I got the 50% One Plus 8 today by adding the free line.

      • Brian

        Damn I didn’t think of that. I need to call to see if I can have that added retroactively

        • Andrew Singleton

          You can still do the BOGO since it’s still a current promo. The free line counts as a new line.

  • Shaun Michalak

    The bad part is the line details.. “voice” line, which means no data from what I can tell.. If all you want it for is talking.. Say for a kid of yours, or if that is all you use, then hey.. Its great.. But, if you use google maps, or anything else.. No data is my guess when they say “voice” line.

    • nutmac

      The voice line implies the standard line on your plan.

      So if you are on Magenta plan, you are getting unlimited talk, text, and data (5GB MX and CA, 3GB Hotspot).

      There’s also data-only (for tablets), wearable lines, among others.

      • WONDROUS5000

        Data-only lines are actually for the deaf or hard-of-hearing. Tablet lines are for tablets. Please note that this promotion is for voice lines only.

    • MisterListerSir

      That is not correct. You get the line that you plan is standard for as nutmac stated.

    • Kaulana1989

      for data and voice

    • Brian

      I got the line a few hours ago and it has everything my others have

    • Shaun Michalak

      Ok.. I understand.. I thought that since it said “voice” line, that it meant voice only.. I have seen plans that were like that.. For example, look at the plans that say “tablet only” for an additional line, and you can not switch it over to a phone line..

  • Brian

    I got the free line added to my existing account for my fourth free line. I’m getting paid $50 per line so I just need to find someone to use this new free line and my Tmobile service will be free.

    • francob911 .

      Can you title all 4 free lines you got? Like the codes .. ex some were 2 lines on us and this one on us

      • Brian

        I’m not sure what you mean. I had 3 for the price of two MANY years ago, then two separate times they offered get a line free without bill credits. You just got a free line and then they offered this one.

        • francob911 .

          Like for ex. I got 3 lines for free without bill crefits too. 2 of them say 2 lines on us and the 3rd one says this one on us. If you check your bill it will say it there. The reason im asking is because you said its youre 4th line for free.

        • Brian

          My bill doesn’t really say anything for each line. Here’s what I’ve got on my bill see below. Lines 1 through 4 are the free ones. I couldn’t really find anything else.

          First 2 Lines: Simple Choice North America Unlimited Family Match
          Promo This One’s on Us (AAL)
          Line 1: Simple Choice North America Unlimited Family Match Promo
          Included $0.00
          Line 2: Simple Choice North America Unlimited Family Match Promo
          Included $0.00
          Line 3: Simple Choice North America Unlimited Family Match Promo
          Included $0.00
          Line 4: Simple Choice North America Unlimited Family Match Promo
          Included $0.00

  • Christian Flores

    Existing customers have to add a new line to get an additional one?

    • Aaron Moore

      No it’s just a free line.

      • Gil Rivera

        I’m being told that I must add a new line in order to get the free line? So much for being a long time TMo customer!

        • Aaron Moore

          Call back give them code 20Q23 if you don’t qualify there will/might be another promo nxt werk

        • Christian Flores

          I called again and I didn’t need to add a Line…I already had a SIM card and payed nothing!

        • WONDROUS5000

          Do it in-store. Store experts tend to be slightly more knowledgeable about promotions like this because they are highly trained salespeople.

  • Alex Pilaia

    Just added the new line to my 3/$100 All In Plan… I am now paying for 2 lines, with a FREE Tablet line and a FREE phone line, while combining this with the Hookup discount… We are now paying for 4 lines for $80/mo… All in! Wondering if i should take advantage of one of the 50% off discounts that come with adding a line? I have the 1+6 right now, thinking of grabbing the 1+8 at 50% off because of the new line. Thoughts?

    • Andrew Singleton

      That’s exactly what I did. 5G is legit. Usually much faster.

    • Jesse Mireles

      Oneplus 8 is a great phone. I have the 7 Pro now.

  • Francisco Peña

    I have the Free Magenta line from years ago and last yr got the free unlimited promo to my 6GB Simple Choice plan.

    Just chatted with TMo and was told because I have the unlimited promo, I don’t qualify. I’d have to go back to 6GB SC, which would raise my bill $10 to get the free line. I pay $83 now for 3 unlimited lines and 6GB hotspot, and don’t need the 4th line yet (for my son for the future when he gets one, like we did with my other kid on the 3rd line). So I’m not going to bother.

    oh well. congrats to all that have taken advantage of this deal though.

    • Loco Mole

      Free lines are awesome. I can lend the SIM cards to visiting relatives and friends from abroad, and they’re happy to have data.

      I’d check again in case the agent’s info about the unlimited promo is not accurate (see my post above, I had to go through 2 agents to get mine stacked – though I am on the 6GB SimpleChoice Business).

      • Francisco Peña

        i might try. thanks.

        • Jesse Mireles

          I actually work for Tmob, tell them to look up the stock code on your account. We have a list that shows all the codes that qualify. From what I’ve looked up there’s a lot of plans that offer the free line.

        • francob911 .

          Can you put the codes that are eligible?

        • Jesse Mireles

          I’d have to look them up and I’m not able to bring that info home with me. Best bet would be to call customer care at 611 and ask to see if your stock code qualifies.

        • Francisco Peña

          I found online where they have the codes, didn’t see mine, but I did call 611. At first the girl said I’d need to add a line to get a free line. I held firm, thinking I’d have to go to T-Force on FB or Twitter, and after some holds once I gave her the document number, she came back and said I qualified for it. That its a free line, and I don’t need to add. Show’s on the documents I’m paying $20, but if I’m not mistakn from the info out there, it can take up to 2 bill cycles to hit. So I’ll be watching. Last time I got the 3rd line free, it took 6 months to get it squared away.

          They are sending me the SIM card, and charged me for the assistance, but she said she’d credit my bill the same amount of those items. Thanks. If it goes through, would be great. 4 lines, for about $85-87? whoohoo… now I can focus on getting a new phone the next time Sammy offers a trade in.

        • Jesse Mireles

          Niiicccceeee! Glad it worked out for ya.

        • Francisco Peña

          We will see in 2-3 months. Because if those bill charges are still there after that, I’m getting pissed.

        • Francisco Peña

          I’ll double check today, but it was, according to her, because I’m on the promo where they upgraded the simple choice lines to unlimited.

          I had a 2/$70/6GB plan.
          Then I added a free line for one Magenta Thursday (thanksgiving).
          Then they upgraded me automatically to unlimited (still listed as Simple Choice), and a 6GB LTE hotspot.

          So that last part, about the Simple Choice unlimited Promo, is what she says knocks me out. I’ll check though. Thanks.

          Do you know offhand the code for the Simple Choice plans that were moved to unlimited and given the LTE hotspot that was the data cap originally? If that qualifies, I’ll call back again.

    • Aaron Moore

      I would call and double check I’m on unlimited plan and did not have a problem. If you don’t qualify I did hear they will have another promo next week for those that didn’t qualify for this one

      • Francisco Peña

        I’ll double check today, but it was, according to her, because I’m on the promo where they upgraded the simple choice lines to unlimited.

        I had a 2/$70/6GB plan.
        Then I added a free line for one Magenta Thursday (thanksgiving).
        Then they upgraded me automatically to unlimited (still listed as Simple Choice), and a 6GB LTE hotspot.

        So that last part, about the Simple Choice unlimited Promo, is what she says knocks me out. I’ll check though. Thanks.

    • Brian

      They are wrong. I have taken advantage of all the free lines. I even have a free virtual line and I got this line added for free.

      • Francisco Peña

        I’ll double check today, but it was, according to her, because I’m on the promo where they upgraded the simple choice lines to unlimited.

        I had a 2/$70/6GB plan.
        Then I added a free line for one Magenta Thursday (thanksgiving).
        Then they upgraded me automatically to unlimited (still listed as Simple Choice), and a 6GB LTE hotspot.

        So that last part, about the Simple Choice unlimited Promo, is what she says knocks me out. Its not that I have that free line. I’ll check though. Thanks.

        • WONDROUS5000

          I agree with Brian. All official documentation says word-for-word “all rate plans are eligible, except Select Choice.”

  • bradastan

    FYI If you have the TMobile One Military plan, you do not qualify for this promotion.

  • Aaron Moore

    Please give them code 20q23 don’t let any1 change your plan. Many times there is confusion on csr end. If you don’t qualify there might be another promo next week.

    • Gil Rivera

      I wonder if you can take advantage of the phone deals as well :) ie, Get up to 50% off the new iPhone SE? I’m an Android, but wouldn’t mind having an iPhone :)

      • Gil Rivera

        Other than the TMobile Tuesdays giveaways, existing customers are not normally rewarded for anything else, unless you buy something (add a line)

      • Aaron Moore

        Yes you can. I got the Av71 5g 50% off. I’m on SC 2for$100 unlimited 7gb hotspot

        • Gil Rivera

          Thanks Aaron! Initially, they said no.. but after another research, it can be combined! these forums and the reddit definitely coming through!

  • Loco Mole

    Got one as a second free line on my Business SimpleChoice FamilyMatch, stacked on top of “This one on us, part I”. Tried to get it via chat (who pasted a script that this was the “2020 Line on Promo 3”). She first said yep, eligible, cost will $30.63 for the SIM, but then turned around told me to go to store because it’s a business account. Yeah, not going there.

    Called 611 a few hours later, was told my account was ineligible because there is already 1 free line, have to send a request first bla bla; told her nope, look again, clarified it’s a SimpleChoice plan, and this promo is stackable, and she finally found it on a different ‘system’.

    Because of the trouble getting her first answer right, she waived the $30 SIM fee and also let me change the number of my first free line, saving me about $45 fee total.

    • Loco Mole

      Below was the chat text, that ended up not working out because she said she couldn’t handle business accounts, so instead I got a free SIM and number change via 611:

      AGENT: Hello! Thank you for messaging T-mobile. This is Michaela, your Magenta expert for today.

      Do not worry, I can definitely help you regarding on the promotion you’ve heard.

      And yes, we have 2020 Line on Us Promo 3

      For a limited time in all markets, new customers activating 3 or more voice lines and existing customers with at least 2 or more paid voice lines who activate at least one more voice line will receive one of those voice lines free (via monthly bill credits) when they choose a qualifying T-Mobile ONE, Simple Choice, Magenta, T-Mobile Essentials, or Business Unlimited rate plan. This offer is being marketed as “Add a line for free” and “Join with two or more lines and get one free”.

      ME: Great, please add.

      AGENT: Awesome!

      The total due today to activate the free lien is only $30.63 for the assisted support fee, SIM card and tax.

      Are we good to proceed?

  • Frakenstein

    Could I get a SIM card for a tablet?

    • Brian

      Yes you can. One of my free lines is in a tablet and another is in a LED projector with LTE.

    • WONDROUS5000

      No, Brian is wrong. This particular promotion is for voice lines only. Voice lines will not work in a T-Mobile-sold tablet.

  • David

    got my lineOnUS 4 lines for the price of 3 plus got a ipSE for half off as well, thank you Tmobile. ATT Shm

  • Joe

    I haven’t gotten the new bill as confirmation that everything went smoothly but if it does this was an incredible deal. We have the simple choice plan and Added the free line and bought the S20 plus and got $1000 off the second s20 plus.

    • WONDROUS5000

      Call 611 or visit any store and they can check all active promotions on your account. If they don’t know how, ask a manager to direct them to the promotions dashboard.

  • ewilts

    Does the 55+ plan qualify for a free 3rd line? I have an extra phone sitting here with a SIM card and no plan.

    • WONDROUS5000

      No.

      • ewilts

        Thanks.

  • WZ HEEL

    More handouts for the tmobile fanbase, aka broke people

    Dont worry all you scumbags, your president of law and order will once again play santa claus and save your sorry asses with a stimulus check

    Just make sure you idiots show your appreciation in November when it matters most

    • kristoffer adams

      What the hell type of troll comment is this. What phone service you have makes no difference if its Sprint, Att, Verizon or Tmobile.

      • WZ HEEL

        Troll?

        No no boy

        Everybody knows T-Mobile is mostly popular with lower income people

        AT&T and Verizon are for middle and upper class individuals

        • Kyle

          Keep telling yourself that. My guess is you work for one of these two loosers. We get it you used your best buy credit card to buy a Gucci wallet and financed your 11 pro max out for 30 months. Hey ask your boy Trump how he feels about the last 128000 people who died from Corona because of his failer of a leader. Stfu

        • WZ HEEL

          Bad enough you’re a poverty stricken T-Mobile LOSER that can’t spell loser, but now you sit up here with the fake news and the fake numbers you pulled out your ass to discredit YOUR president

          If it wasnt for the president giving out them stimulus checks last time, alot of you idiots would be selling ass on a street corner to make rent

          Show some gratitude boy

        • Kyle

          Close your trailer door and Jack off to Rick Flair one more time. Hills have Eyes inbred mf. You can thank Obama for setting Cheeto puff for his first two years. The rest is his fault.

        • WZ HEEL

          Who the hell is Rick Flair boy?

          And you can thank your president for giving you ingrates the greatest economy in the world

          Where else can a bunch of low class, blue collar scumbags with little to no real skills get handed $1200 for free?

          And then another $600 for each snot nosed bastard you got lying around as well

          When November comes, you need to show your appreciation and gratitude

        • Frakenstein

          Don’t feed the troll. They just keep coming back for more food like pigeons.

        • WZ HEEL

          Reality = Troll

          Low income logic

        • Points to Travel

          Dude, there’s nothing wrong with saving money. My partner and I have been with T-mobile for 7 years and couldn’t be happier! It has NOTHING to do with income. We bring in a 6 figure income annually, but that’s not important. T-Mobile gives us free international text and data when traveling abroad to over 100 countries. In 2018 we were in Dubai and the Maldives and it rocked getting to text and use Google Maps for free! I think you need to get off your high horse and leave you snob remarks at the door.

        • WZ HEEL

          So together you supposedly only make 100k?

          LOL

          Like I said T-Mobile is for low income people

          Dont worry, Uncle Trump will keep your mortgage paid and your lights on with another stimulus check

        • Points to Travel

          Obviously you’re a moron and can’t read.

          Using T-Mobile has nothing to do with politics or income levels, and you obviously have self esteem issues if you need to come to a T-Mobile blog and harp on people for using their service. You clearly have mental health issues, ohh, but wait, you can’t go to the doctor because your supreme leader took your health care away LoL! You must be one of those “low income” people you’re referring to and trolling people on this blog is how you are dealing with your mental health issues.

        • WZ HEEL

          Whole lot of deflecting there boy

          You and your boyfriend combined only make 100k?

          LOL

          You literally make my case for me little man

          I bet you LOVED your free T-Mobile chicken sandwich and whopper burgers

          Because that’s how you keep low income people satiated, give them free unhealthy crap

          Just make sure when you’re spending this next round of broke people checks, you remember who it was that gave it to you and vote accordingly in November

        • Points to Travel

          You need to go back to school. 6 figures is $100k – $999,999. Anyone’s income on this blog is NONE of your business.

          So now you’re jealous that you don’t get free giveaways? Ahh, too bad, poor baby. Maybe we can get the crying baby Trump balloon to fly over your home. I’m a healthy vegetarian, so I’d be happy to give you my free coupons so you can eat your next Whopper for free. You obviously need it since you’re not working and you have all the time in the world to sit here on a T-Mobile blog website and troll readers.

        • WZ HEEL

          That’s what i said you silly little SOYBOY, $100k

          You and your boyfriend combined only make $100k

          And I dont need no damn handouts because im a REAL man that can get anything he needs and come November you AND your boyfriend are going to get what you really need and that’s a heavy dose of reality when YOUR president of law and order is re-elected.

          And once he’s re-elected, no more handouts, no more soyboy crap on tv, just some good old fashion bootstraps for you stragglers

        • Points to Travel

          Obviously you’re very tired and you’re in distress because your supreme leader is failing miserably. Please reference where I mentioned $100k ANYWHERE in my post. I said we make “6 figures.” You’re obsession with people’s income is troublesome and probably leads to deeper issues. Care to share? Did you not get enough love and attention as a child?

          Please, stop drinking the kool-aid and get some rest. You clearly need it.

        • WZ HEEL

          Yeah he was “failing miserably” against Hillary too and look how that turned out boy.

          You better pinch your goddamn pennies son, because in 2021, the corona hoax free ride is OVER and your asses better fall in line or find out why he’s the president of law and order.

        • Points to Travel

          So what’s up with your obsession? Was I right? Were you hated as a child? It’s late. Take my free vouchers and go get some lunch on me.

        • WZ HEEL

          You’re the one with TDS boy

          You keep disrespecting the man thats keeping this country afloat and away from full on anarchy, you got that jack?

        • Points to Travel

          Go play some more golf.

        • WZ HEEL

          Get off my taxes mooch

        • Points to Travel

          #OKBoomer

        • Francisco Peña

          In fairness, when Trump closed flights from Europe and China, all the Dems got upset yelling for his head, saying he was a xenophobe. NY mayor, and their director of Health services all complained and told folks to come out to China town and celebrate. I could post a ton of hypocritical comments from the Dem leadership, but not going to bother going to my old posts yet. Then NY got hit, adn they complaining Trump didn’t do enough.

          NOLA mayor (Dem) kept MArdi Gras on, even though other events were shutting down, then after they had an outbreak, they complained that Trump didn’t order them to close Mardi Gras.

          So in all fairness, Trump isn’t completely to blame here. IF you want though, we could have gone back to Obama no replacing over 1M PPE units after the H1N1 flu in 2009, that Bush Jr stockpiled during his presidency.

          So please.. stop trying to blame this person or that person moving forward. Hillary would have gotten screwed by this if she was president.

          I’d blame WHO and China. Like China ignoring Taiwan’s request WAY before they made any Covid-19 announcement, and getting Taiwan booted out of the WHO meetings when Taiwan kept pressing for information on a new coronavirus. WHO should have caught this way before, if countries that are so secretive would have been upfront.

        • Ore Joseph Lindenfeld

          You know they all cost the same per month for unlimited everything.

        • WZ HEEL

          Nonsense

          T-Mobile people walk around with 8 year old refurbished iPhones

        • Ore Joseph Lindenfeld

          Every single person I know on tmobile has the latest iPhone or Samsung or one generation old at most

          I don’t know who you know, but you clearly don’t know the right people

          Sounds to me like you mad you’re not getting an extra line

        • WZ HEEL

          Well considering you T-Mobile scumbags dont know many people, i dont see this as an accurate assessment

        • Ore Joseph Lindenfeld

          Did ur mom not love you as a child, or even now? Or is it that you are a disappointment to your dad?

        • WZ HEEL

          Whole lot of projection there boy

        • Ore Joseph Lindenfeld

          So thats clearly a yes. I’m sorry they don’t love you.

          Have you tried being less embarrassing in public?

        • WZ HEEL

          More projection from the sub 30k a year crowd

  • Frakenstein

    My SIM card is coming in the mail. I had to be persistent and correct the “Expert” three times, but she finally put me on hold and came back to apologize and tell me I was correct after all. So she is sending me the SIM card at no cost.

  • Ore Joseph Lindenfeld

    Just ordered mine.

  • Bobby Newman

    I did get a free line, except customer care person did not let me know about stacking it with a phone.

  • Bobby Newman

    Is there a way they i can speak with someone to get a phone w/o another line. I thought is was just a line. I did ask tho and rep said no. I asked again and another rep said the last rep should have let me get a phone deal not just the line.

    • Janet Lorraine

      I called customer care to get the free line, then remembered the BOGO phone deals I’ve been seeing and te !/2 price phones that all reuire adding a line. When I asked if the free line could be considered adding a line so that I could get the BOGO deal, she checked and said yes, if she cancelled my order for the free line, the put it on the same order as the BOGO. She also gave me free shipping for both phones and free activation for the one phone that will need it. The BOGO covers up to $1000 of the 2nd phone so I’ll owe more but will probably pay that one off after my bill is billing correctly. You might want to consider calling them back to see if they can cancel and replace or change your existing order to include the phone (s) since you were given bad info.

  • Kurt Schultz

    What are some uses of another line?

  • Sharti24

    So i called to add the free line and it would cost me $10 more per month! Im currently on the 2/$100 Plan with a 20% off insider discount and then added the “free line on us” march 2017 promo. So 3 lines $80 OTD.

    They wanted to change my plan to the tmobile magenta plan 2/$120. Id still be able to keep my “free line on us” march 2017 promo and get the new 2020 free line they’re currently offering but the rep said i’d be paying $10 more. So 4/$90, which is a great deal but i dont even use the third free line now.

  • Kar Ma

    I got the free line, however when I go into my account for the new line, 6GB data option is added for $15/mo. And the only option to downgrade is no data. The rest of my lines have 4GB data per month for free. I am on Simple Choice. Should I be charged? Isn’t free supposed to be free?

    Edit: Got mine changed to 3GB/mo free data.

  • Anonymous

    I got my deal on Saturday. Added the line and got the SE for 50% off. Hopefully all goes smooth once I get my first bill.

  • Robert Roll

    Got the Free Line added to my account and also got the Customer Rep to add the One Plus Promo that’s on my other lines to it as well.

    • E.

      PLEASE elaborate how you did this voodoo?! I’m 2 line on the One Plus promo too, and was told (via 611 service) that I wasn’t eligible – “ineligible due to being on a 2 lines promo deal, per fine print at bottom”

      • Robert Roll

        when the CSR added the Free line onto my account (original T-Mobile One Plan with Taxes included) asked if they was anything else i said nothing else unless you can add the One Plus Promo (free HD Video streaming and 10gigs hotspot data for no extra charge) to the new line that’s also on the other lines.. and they was able to do it all via Facebook messenger… have 8 lines on the account now 2 of them free 2 with the One Plus International unlimited LTE hotspot/tethering data and 6 with one plus promo

  • Carlos

    Can you add this promotion online thru the app or you need to call?

  • John John

    I just called 611 today (July 7th) and I was able to get the free line on us promotion. I had only to pay for the
    SIM Card ($10 + tax) that will be shipped to me. Thanks for sharing

    • Austin8480

      How did you work it? Just tried calling and they said no chance in getting the promotion.

  • dcmanryan

    Same deal is back this Friday 9-18-20 so all of you who didn’t take advantage of getting a discounted phone start looking. 2 free lines in 3 months. No doubt this is a subscriber numbers game but free is free and I’ll take it.

  • Airborne

    T mobile Military not eligible