T-Mobile Moto Z2 Force will not be updated to Android 9 Pie


Bad news, Moto Z2 Force owners: It looks like you won’t be getting an Android Pie update.

Motorola has confirmed that “some US Moto Z2 Force models will not receive the Android 9 ‘Pie’ update.” The company explains that the Verizon model of the Moto Z2 Force will get updated to Pie to enable the 5G Moto Mod, but it doesn’t commit to updating the other models of the Z2 Force, meaning the T-Mobile, AT&T, and Sprint versions will go Pie-less.

T-Mobile support staffer Mike also confirmed this news in T-Mo’s official forums, saying that T-Mobile has “received word that [the Moto Z2 Force] will no longer be getting Android Pie.”

As for why it won’t be updating the T-Mobile, AT&T, and Sprint versions of the Moto Z2 Force to Pie, Motorola says that the decision is due to “a variety of reasons” and adds that releasing Android updates “is a complex process.”

Motorola does say that it is still committed to providing two years of security updates on all Moto Z2 Force models. The Moto Z2 Force launched at T-Mobile in August 2017, so that two-year commitment is reaching its end.

The Moto Z2 Force was updated to Android 8.0 Oreo at the end of 2017, but it looks like that’ll be the only major Android OS update that it receives. That’s disappointing for Moto Z2 Force owners on T-Mo, especially since the Moto Z line has typically been considered Motorola’s “flagship” series of phones. Now it appears that only the Verizon version will be updated to Pie because the update will enable support for Verizon’s 5G Moto Mod.

Via: Droid-Life
Sources: Motorola, T-Mobile

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  • Pak T

    I guess their tag line of “Hello Moto” is now “Goodbye Moto”?

  • NardVa

    This is unacceptable for a flagship phone that was released in 2017. I get the Z2 Force didn’t catch on like Moto hoped it would, but don’t screw the people who brought the phone.

    • Sean sorlie

      exactly. Motorola just lost my business going forward because of this.

  • Android_God

    LOL! Why would ANYONE buy it?

    • Sean sorlie

      this was actually a really good phone. Just too bad Moto is kicking it to the curb…

      • dcmanryan

        It came out the same year 2017 as the Samsung Galaxy S8 and had the same guts. It was a great phone and still is. It’s still arguably the best phone Moto sells if you can stand the huge bezels.

  • Android_God

    You know, is T-Mobile had any backbone it could tell Moto that they’re not going to carry it then

    • g2a5b0e

      The device came out almost 2 years ago. They don’t carry it anymore.

  • Moto has gone downhill badly since Lenovo bought them out.

  • Bklynman

    I feel for the peope who get this phone for the full price of $750.00!

  • mingkee

    XDA is your friend
    Unlock the bootloader and flash RETAIL ROM and call it a day.