T-Mobile quietly ended enrollment in iPhone upgrade program last month


Last year, T-Mobile rolled out an iPhone upgrade program that aimed to make it easier for iPhone users to upgrade to Apple’s newest smartphone each year. However, it looks like T-Mo has quietly stopped offering the program.

A T-Mobile support document shows that T-Mobile ended open enrollment for its iPhone upgrade program on August 31. If you enrolled in the program — which was offered between September 15, 2017 and August 31, 2018 — you do still get to take advantage of its benefits.

With T-Mo’s iPhone upgrade program, customers who bought an iPhone 8, iPhone 8 Plus, or iPhone X can trade in their device when it’s 50 percent paid off and have their remaining payments wiped out, allowing them to upgrade to a new device. The program offers one upgrade redemption for the life of your phone number.

T-Mobile customers interested in upgrading their phones regularly can still enroll in a program like JUMP!, which also lets you switch to a new device after your current phone is 50 percent paid off. JUMP! does require that you pay for insurance each month, though, which is something that T-Mobile’s iPhone upgrade program didn’t require. The good news for T-Mo customers who want Apple’s new iPhone every year is that it’s now easier for T-Mo customers to enroll in Apple’s iPhone Upgrade Program, because they can now sign up online rather than having to go into an Apple retail store like they used to.

Are you enrolled in T-Mobile’s iPhone upgrade program?

Thanks, Michael!

Source: T-Mobile

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  • I have Jump on Demand, IMO better.

    • keepitreal25


    • keepitreal25

      It was better when you paid nothing out of pocket but now that the phones are 1100 bucks you are rarely seeing that unless you roll w sprint flex lease whatever that means

  • waiting to see what deal (if any) they offer for the xr…

  • pda96

    The Un-Carrier is slowly but surely transforming itself back to The Me,too Carrier.

    • Fan_Posting

      Well stated, Well stated,…LOL, LOL

  • Larry Griffin

    Apparently I was enrolled in this mess … didnt see the benefit of it at all because I have Jump already and T-Mobile’s downpayments are way to high. I’m fine with my X and will enroll in the apple program next year

    • keepitreal25

      But w apple upgrade program you pay more monthly it’s a catch 22.

      • Larry Griffin

        Either pay more up front and less each month with T-Mobile or less up front and more each month with Apple. Both options give you the same total wheteher you pay off in 2 years or trade in after 1 yr.

    • keepitreal25

      Also if you have jump 1 like me for 15 . I get apple care included , my screen protectors replaced for free . And if I get tired of apple in a month I could switch to something else ! To each his own though

  • The One

    Buying a phone through the carrier is almost always a WORSE deal than buying it elsewhere. The iPhone resale value is significantly higher than most other phones. It makes far more sense to buy it directly from Apple, and then sell it once the new model comes out. You’ll likely sell it for 60-70% of what you paid and then you can put that money toward the new iPhone. That way, your old device subsidizes your new device.

    With carriers, you’re just paying monthly rental payments at full retail price.

  • Glad I still have Jump 1.0. But sticking with my X this year.