Archive | February, 2017

T-Mobile offer to cover sales tax on new smartphone purchases launches today

T-Mobile’s attack on taxes continues today. Today’s the day that T-Mobile kicks off its offer to cover the sales tax on all of its new smartphones. The deal, which is open to new and existing customers, will give you 11.2 percent (11.55 percent in Puerto Rico) of your phone’s price on a prepaid MasterCard card. To take advantage of this offer, you’ll need to buy … [read full article]

T-Mobile named No. 1 in Customer Service Satisfaction by Nielsen

T-Mobile’s customer service has been named the best in the wireless industry. Nielsen Mobile Insights gave T-Mobile the top spot in Customer Service Satisfaction at the end of 2016, with Verizon, AT&T, and then Sprint following. T-Mobile beat out its competition in the Likelihood to Recommend, Net Promoter Score, and Overall Customer Satisfaction categories, too. T-Mobile has been named No. 1 in customer satisfaction by Nielsen … [read full article]