Archive | February, 2017

T-Mobile offer to cover sales tax on new smartphone purchases launches today

T-Mobile’s attack on taxes continues today. Today’s the day that T-Mobile kicks off its offer to cover the sales tax on all of its new smartphones. The deal, which is open to new and existing customers, will give you 11.2 percent (11.55 percent in Puerto Rico) of your phone’s price on a prepaid MasterCard card. To take advantage of this offer, you’ll need to buy a new smartphone on an Equipment Installment Plan (EIP) and pair it … [read full article]

T-Mobile Galaxy Note 5 and Galaxy S6 edge+ now receiving software updates

Samsung Galaxy Note 5 and Galaxy S6 edge+ owners, the time to update has come again. T-Mobile has announced that its Galaxy Note 5 and Galaxy S6 edge+ are now receiving software updates. Both include “Android Security updates,” and both weigh in at around 60.44MB. TmoNews reader Gerald received this security update on his Galaxy Note 5, so if you’ve got a Note 5 or S6 edge+, keep an eye out for your update. You … [read full article]

Android 7.0 updates for Galaxy S7 and Galaxy S7 edge move into T-Mobile testing

Good news, Galaxy S7 and Galaxy S7 edge owners: Your Android 7.0 Nougat update just got one step closer to release. T-Mobile recently updated the statuses of the Android 7.0 updates for Samsung’s Galaxy S7 and S7 edge. Both updates are now in the “T-Mobile Testing” phase of development, which means that T-Mo is testing the software before releasing it to its customers. The “T-Mobile Testing” phase comes after “Manufacturer Development” and before “Completed” … [read full article]

T-Mobile named No. 1 in Customer Service Satisfaction by Nielsen

T-Mobile’s customer service has been named the best in the wireless industry. Nielsen Mobile Insights gave T-Mobile the top spot in Customer Service Satisfaction at the end of 2016, with Verizon, AT&T, and then Sprint following. T-Mobile beat out its competition in the Likelihood to Recommend, Net Promoter Score, and Overall Customer Satisfaction categories, too. T-Mobile has been named No. 1 in customer satisfaction by Nielsen Mobile Insights before, and John Legere and Co. are … [read full article]