UPDATE: Sources speaking to Re/code say an issue with AT&T’s landline network — which the carriers use for backhaul — is the root of the problem here. AT&T engineers have found a hardware issue and are said to be working on fixing it.
Having network issues in the southeastern part of the US? You’re not alone.
Many T-Mobile users are reporting network problems in places like Kentucky, Tennessee, Alabama, and more. The website Down Detector echoes these issues, showing problems in Indiana as well. Exactly what’s happening isn’t clear, but T-Mobile isn’t the only one having issues, as AT&T, Sprint, and Verizon all appear to be having problems as well.
I’ve reached out to T-Mobile about the issue and will be sure to update you all when I hear back. T-Mobile has responded to complaints on Twitter, saying that that it’s aware of the problems and that its engineers are working to restore service ASAP. In a statement to Re/code, AT&T acknowledged the issues and say that it’s “investigating the cause and working as quickly as possible to restore service.”
How’s your network doing, southeastern Team Magenta members? Is it down or are you still humming along without a problem?