Report: T-Mobile Is The Target Of A Trujillo Private Equity Buyout

Oh here we go again as former telecommunications executive Sol Trujillo is said to be working on finding private-equity firms interesting in financing a buyout of part or all of T-Mobile USA. Trujillo, the former head of phone companies U.S. West Communications, Orange SA  and Australia’s Telstra Corp has approached at least two private-equity firms: KKR & Co and Blackstone Group LP about bidding for all or part of the nation’s fourth largest carrier.

According to the Bloomberg report, the groups that have held “preliminary” discussions with Trujilo have “reacted with skepticism to the proposal due to its size and cost of financing.” T-Mobile USA is said to be worth as much as $30 billion, with spectrum as its most valuable piece.

Trujillo has also said to be holding the same type of talks with private-equity groups interested in taking over the nation’s third-largest operator, Sprint.

“Financing is cheap right now. But even though it’s possible, it doesn’t mean that such a deal is going to happen,” said Tom Taulli, a Newport Beach, California-based consultant for mergers and acquisitions. “We’ve not seen many $10 billion- plus leveraged buyouts anywhere.”

Trujillo declined to comment, as did Deutsche Telekom, Sprint, KKR and Blackstone. Deutsche Telekom does however remain open to a partial or complete sale of its U.S. division and would use the money to further invest in their European assets. According to persons familiar with the matter, a private-equity sale has not been discussed by Deutsche Telekom’s board.

With U.S. carriers struggling to accommodate surging data use in big cities, most potential buyers “would find T-Mobile’s spectrum far more compelling than its customer base,” said Atlantic Equities’ Watts.

A stand-alone deal to buy T-Mobile would likely face less regulatory hurdles as such a deal would be thought not to reduce competition in the same manner an AT&T takeover would have.

The real question we’re asking is whether or not now is really the right time for DT to explore a buyout? With a $4 billion network investment now underway and a “challenger strategy” set to revitalize the company, T-Mobile hopes to have a plan to re-energize the business into 2013. T-Mobile is also in the midst of selling of the company’s 7,000 US towers, which will offer a $2-3 billion investment in T-Mobile’s network strategy.

No matter how much we may want it, it seems that T-Mobile is always at the front and center of buyout rumors. Will they never end?

Fierce Wireless via Bloomberg

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  • Not again. Please…

  • JBrowne1012

    DT needs to quits trying to sell the US branch and just suck it up! BTW has t-mobile found a new CEO yet since Humm left?

    • J-Hop2o6

       Yes. He was already working for Tmo, and now is the new CEO. Forget his name.

      • Dakota

        Alling is still interim ceo

  • Tmobiles

    tmobile is losing cutstomer crazy like millions they need this

    • J-Hop2o6

       More like Hundred Thousands.

  • JBrowne1012

    I hate these kinds of articles because people read them then its like oh hey why buy t-mo aren’t they just going to get bought out?

  • JBrowne1012

    DT needs to stop shooting themselves in the foot. All these talks about potential buyers, if DT would get their heads out of their you know what we would be better off

  • TayshaunBoba

    This is very disturbing news. It seems as if in two days, all the work that Deutsche Telekom and T-Mobile have done to rebrand, restructure, and return T-Mobile to a formidable competitor to the other three has been completely undone. With bad Q2 results, last place finish in customer service surveys, more buy out rumors, T-Mobile can’t stand any more bad press. I also hate the idea that some sleazy millionaire thinks he can just come in and buy an entire company because they have a less than pleasant second quarter. DT really needs to make up its mind whether it wants to actually try and make T-Mobile competitive, or just give up and stop leaving all their customers in limbo. They wonder why postpaid subscribers are leaving, but who wants to sign a two-year contract with a company that you don’t know will exist in a year?

    • William D

      Customers also leave because the company fails to reward loyal customers now as well. Before I’d get a few hundred bonus minutes per year without an agreement and phone discounts just for staying for another year or two. Upgrade fees were waived, credits given, and issues with CS handled, now, customers are on their own, have no leeway, and wanna flee in droves. Does anyone blame them? If T-Mobile wants to return to profit, they need to be different, yet be the same.
      Offering customers unlimited plans (no throttle or meter) and offer perks for staying, credits when complaints happen and showing customers they and their loyalty are rewarded and appreciated.

      • Mparra90

        Loyal customers?? People call in and think just because they have been with a company for four years that they deserve a new free galaxy s3 pfffft fckn cheap Ass LOYAL customers

        • JOHN

          Thats probably because customers were used to getting free flip phones for years from carriers like TMobile.  Many of them are just getting into smartphones and dont understand why they suddenly need to pay hundreds of dollars.  A polite response and explanation would do.  All these TMobile employees who post here seem to make the point of the declining customer service and the bad attitudes they have.  Next time a large layoff is announced or your jobs get shipped overseas and you come crying here, Im not going to have any sympathy.  If you dont like working for Tmo, find another job.  Attacking your customers is not going to help you keep your job or get a raise.  You act that way with customers, treat them poorly, and thats why half a million of them left in 90 days!

      • Dakota

        I agree..Tmo is the only carrier Ive ever had..their service has declined so much in the last 18 mis that I havent signed a new contract & am ready to bolt..The employees are mostly incompetent, uninformed & rude..the good ones are powerless, the store apologizes & complains @ hq..and noone follows up. Youre right in how they used to treat us..they dont serm interested in keeping people; hence the churn rates..Even little things..used to get thank u loyalty letter when contract was due to expire, offering me frrebies or discounts/bonuses if I signed again..this yr, not even a text..Sorry to those who think tmo can do no wrong..its nit the same company i originally signed with..No iphone does hurt its customer potential & image..So does Jd power, no lte, even offering sg3 at 279 when even smaller offer for 199..Need immediate value to entice impulse..not tell them theyll save in their 21st month..When I first signed, thhey had a $10 ofg promo on monthly plan — something easy to understand & provides value monthly..people like seeing -10 on their bills.

  • Frettfreak

    Man… And I literally just sign on with tmo. Not that I am in a contract though but still. I really like the direction they are going and it would be a shame to see it all go away.

    But it’s not like a buy out would really affect the customers for a bit anyway… They will want to keep the ones they have I would think.

  • jaylanPHNX

    Ignorant anti-capitalist comment about private equity in 3…2…1…

  • I really love my Magenta, but I am really SICK of hearing all these buyout rumors.  Seriously DT Piss or get off the Pot, don’t leave us floating in the water so to speak…. 

    • Littlesis1774

       They just lost 205,000 customers and place dead last in JD Powers

      • Steven

        it was over 500,000 littlesis

        • Littlesis1774

           That is much worse

  • tmo worker

    Not hunting out a top CEO is key indicator that dt wants out of the US. Tmous went back for sale as soon add the govt stopped the att acquisition

    • Tmo Employee

      You’re so right

  • Guesty

    I support the buyout. Get someone in who passionately wants to turn tmo around. This is good for us. 

    • Roger

      These kind of buyouts involve borrowing a large sum of money in order to make the acquisition, then having to pay the interest on that money before getting a return on investment for the people doing it.  Note that that all involves additional billions of dollars that do not go into the company, its service or long term health.  At the moment tmo does not have to pay interest.  Doing so would eat up the existing profits so things would be worse off than today.

      The only places the extra money can come from are by spending less, charging more, getting considerably more customers or improved “efficiencies”.  All those options are open to tmobile today.

      • GinaDee

        That’s the way all businesses operate Roger.  It’s called investment and risk. These private equity investors are putting up their own funding and getting their own finances for such a venture.  Your tax money is not being spent here.  

        Verizon and AT&T got to where they are today by spending billions and billions in the late 90’s and early 00’s in a combination of acquisitions and spectrum grabs.

        T-Mobile played the conservative “play it safe,” nanny who only promoted cheap value plans while neglecting to put up the CAPEX to grow and expand their network.

        I think it’s about time that someone or something invest what is needed to make this company a formidable competitor and wireless powerhouse.  

        Investment is not just spending.  It creates countless jobs which in turn pour money into the US economy.  It’s a domino effect.  

  • UMA_Fan

    I think any sale would have to be REALLY compelling in order for DT to take it.  The at&t deal would have turned DT into the most powerful telecommunications entity in Europe ESPECIALLY with owning 12% of at&t.  This deal just would just offload T-Mobile US from DT.

    But is it really in DT’s interest just to offload?  T-Mobile USA still brings them the cash after all… they just won’t put in the investments necessary to compete in the tough US market.

  • MarcusDW

    At least we wouldn’t be absorbed into one of the big three. Still not good to hear though.

  • /DC

    If Telstra Australia buys tmobile that would be awesome. They were really nice enough to unlock my iPhone that I bought on craigslist.

  • NardVa

    So what will the private equity companies do with Tmobile if they buy it? Are they gone close down US centers and out source work to maximize their profit?

  • rick

    Are we honestly still working under the assumption that DT “WANTS” Tmo to succeed?   They are trying to sell and want to offload this venture ASAP.  What move contends otherwise?  Hold on to hope if you choose to, but signs aren’t pointing in a positive direction for TMO USA.  

    • Chris

      They are freaking businessmen. T-mobile is at the peaked of its assets being worthy of selling. Meaning they have enough user base for the new owner to go forth and succeed – asset that would look good. And they also had gotten tons of new network frequencies. So its the best time to sell.

  • Mauni Mehrizi

    I know its a silly idea but just for giggles I would love for Google to buy T mobile.  

    • Guest

      Google doesn’t want to buy T-Mobile. They don’t want to deal with
      all of these cheap. Value plan customers. Who bitch. And cry all the time.

      • Ricardo Roman

         Your disgusting, ignorant, individual who is mad because your stuck on a  2 year ATT contract which by the way ATT is charging you without Vaseline every month.

        • Guest

          All I have to do is pay a ETF of 225$. And I will get to keep my brand new Gs3. LOL.!!!!!!!!!!!

        • techymexican

          it’s $325 :P 

        • Guest

          10 a month for each month you stay.

      • anna.lee

        OMG!!! Jessica’s dad is an internet troll. Fighting people on the internet like a tough guy. LOL, wait till I let people know. #looser

        • galaxydude

          Lmao. You’re Crazy dude.

      • Dakota

        So why keep visiting this site if u have nothing to do with Tmo…use ur time more productively

  • Johntho21

    Soooo there goes my hopes for a T-Mobile iPhone 5… T-Mobile should have just sold to AT&T… Yes everything about them is F$&)*+ Up but at least they wanted us… Well took care of us customer…kinda hehe (to say the very very very least).

    • JBrowne1012

       AT&T didn’t want us they wanted to do away with us

  • Guest

    I don’t think there are to many potential
    buyers for T-Mobile. That’s why “ATT” backed
    Out nobody wants all the cheap jazz customers
    T-Mobile has.

    • Chris

      Lol you must be living under AT&T’s cave. AT&T didnt backed out, the buyout or merger was shut down by the FCC. Believe all you want about no one wanting Tmobile’s customer base.

      • F-Mobile

        Who would want t-mobiles customer base. There all cheapskates. I’m glad I no longer work for a company were you had to deal with people saying no internet but I want a free galaxy. no other carrier deals with that but t-mobile because it’s dirt cheap just for cheapskates and people who are angry at all the other carriers because of some retarded overage they had incurred. And don’t even pull oh you AT&T employee go to your kiosk. At least AT&T is ok with their employees having a union so they can’t treat their employees like trash just like t-mobile does. T-mobile is and always will be for cheapskates. And even then most people are so cheap they go prepaid and that’s why t-mobile has so much churn. Either the normal people who wanted good service went to AT&T or Verizon while the mega cheapskates went to prepaid. So piss of you uninformed losers.

        • ……..soooooo you didn’t meet your metrics missed your bonus got fired now you’re pissed

        • F-Mobile

          Hah I went to winnerscircle pitch I left this horrible low paying slave driving job on my own free will because I found a better job. 

        • F-Mobile

          And what bonus? Learn before you speak. I’ve wonevery incentive exceeded my quota and dand delivered quality customer service. You have no ideahowcheap mobile’scustomer base is. TIt’s mostly pakis and Chinese whodon’t want no internetLmao. So u staywitgthis amazingcompany u loveso much! T-mobile will go out of business or get bought. I can guarantee bit.

        • :D

          Don’t drink and blog. 

        • JBLmobileG1

          I think he’s mad because his new job is Union and all the money he was making is probably going to Union fees. Am I right? You probably do more work thinking you’d get more money but in reality you are making the same now… or less.

        • jon

          Sorry to feed the troll but I must say it is quite pathetic you spend your time on a blog site about tmob and you only spew vomit.  That truly shows little brains.  My guess is you’re about two brain cells away from drooling on yourself.  You should really take what limited intelligence you have and put it into something more positive and/or constructive.

        • Bostonsinclair

          WHy r u reading this blog if you hate TMobile so much.  Youre the one that comes across as the fool.  You dont see me posting on Verizon blogs.  And all the name calling you do just reflects poorly on you.  No one here cares as if you couldnt tell.  Do something with your life instead of trolling blogs for products and companies you dont even use.

        • Dakota

          If they dont want “”cheapstakes””, they wouldnt be pushing prepaid so strongly. Nothing wrong with value if u still can provide a good service..the latter is here theyre fallingn..Walmart built


        • Timmy

          If you listen to Clark Howards consumer radio show, he regularly urges his listeners to run from ATT as fast as they can and only get ATT if its the only carrier that will give reception.  He calls them the worst cell provider 

    • KKR

      Loser Troll. Get your head out of your asss. “Backed out?” Damn, you are as dumb as you look, and that’s a lot of ugly… Get back to serving customers at the AT&T authorized kiosk you work at, sell some phone pendejo.

      • bleeew

        That comment you posted was officially the worst comeback. When you said ‘pendejo’ it really made you look bad and ignorabt. Now i have to agree with the comment you replied to. Im not on tmobile

      • Comments like this are why I’m going to start asking every comment for approval. 

  • Josue

    maybe RIM should buy TMOUSA *sarcasm*

  • FILA

    Im scared

  • Joseph Tongret

    I really hope DT will hold onto Tmo US until at least 2014. With the network modernization and LTE rolling out, things could potentialy turn around, or at very least it should stop the bleeding. Once they are no longer losing so many cuatomers, then they can work on bringing in new ones. Nothing happens overnight, and turning things around usually takes longer than destroying things did. With the right amount of focus & efforts, Tmo could turn back to the profitable company it once was. Whatever happens, I really dont see Tmo going away…

  • galaxydude


  • galaxydude

    Were is that fool exibitsman at.?

  • LMAo haha that is what they get

  • Sandra

    T-Mobile has become the joke of the industry.  They can’t compete with the big guns and they can’t compete with the small guys.  Even prepaid carriers are getting the iPhone and Metro is killing them with net adds and revenue.  

    T-Mobile cannot continue to do business the way they do.  There is no real value in their rate plans, their service area is much more limited with mostly 2G in rural areas and they way overcharge for new equipment.  

    It’s a lose lose strategy.

    T-Mobile needs a shake up.  

  • Drewmelcher

    as long as T Mobile USA doesnt end up like MCI.
    what? who? exactly.

    • galaxydude

      They’re sure heading down the same
      path. There devices are outdated and overpriced.

      • kalel33

        Your first “There” should be “They’re” and the second one should be “Their”.  Good to see our public schooling system at work.

        • galaxydude

          I hate when some dork thinks he
          Needs to correct me.

        • anna.lee

          Wow her dad is still trolling a T-Mobile site. Arguing with people on the internet like an idiot. LOL, Jessica must be so embarrassed. #loser #SMH #anotherFLmoron #2muchfreetime #deadbeatdaddy
          Ugly dad award goes to Joe: 

        • galaxydude

          Just found out who you are. I gOt you punk azz bitch.

        • kalel33

          Definitely not a dork, but I expected that type of reply from someone who is so ignorant on something that was taught in 3rd grade, like the difference between there, they’re, and their.  It’s something that someone with a basic IQ and elementary education would know the difference between.

          I see you edited your post but you forgot to correct the second “there” to “their”.

        • galaxydude

          You still seem a Lil dorky to me.

          Sent with the Samsung Galaxy Exhilarate™, an AT&T 4G LTE smartphone.

          ——– Original message ——–
          Subject: [tmonews] Re: Report: T-Mobile Is The Target Of A Trujillo Private Equity Buyout

        • Galaxyasexhibit

          The old ID got banned huh?

        • galaxydude

          NA I just have someone hacking into my old twitter account.???????

  • BigMixxx

    Private equity firm Blackstone has once invested in dt. As a matter of fact, Blackstone still has about a thirteen percent stake in DT. This would not look well in their portfolio. Even leveraging the t mobile spectrum in America, they would still be holding the investment for at least another 5 years before it become profitable.

    I can’t see it. The sale to AT&T would have gotten Blackstone out of the invest,went they made in the parent company. I don’t see upping their investment in just t mobile without giving some of that love to sprint. Dan and the headless magenta should really discuss merger…

    • jon

      Sprint and tmob merger moment has sailed. Dish just bought a load of clearwire debt. I don’t think a simple ‘Thank you’ is order from Hesse…
      The best option at this point is for DT to buyout metropcs for its spectrum and customer base. Then let the chips fall where they may..

      • kalel33

        So T-mobile gets Metro PCS  spectrum and then what, give brand new phones for free to millions of Metro PCS customers because their CDMA phones no longer work?

        • bleeew

          Or let carriers roam on metro pcs including lte. Or make intergrated cdma gsm phone with lte inside

        • JBrowne1012

           I can see it now the 5 minute battery life!

        • Durandal_1707

          I assume they’d just do the same thing that AT&T did when they bought all that divested Alltel spectrum — convert the network to UMTS, then give the customers new phones.

  • Bill

    All of you people who were against the AT&T buyout are going to get EXACTLY what you deserve when Sol Trujillo takes over.  He is going to be far worse than AT&T ever would have been.  

    • galaxydude

      He will double the monthly plan pricing. And stop that stupid value plan pricing

      • guest

        It would be stupid for Tmobile to increase their prices.  RIght now, thats the only thing that differentiates them.  Verizon and ATT have the higher prices while Sprint has the unlimited data.  If Tmo increases rates and still has a lower quality network, no iphone, no LTE, bad customer service, and mid-level phones, they will lose even more customers.

        • galaxydude

          I totally agree with you. And well

        • :-)

          So the galaxy S3 and HTC One S are mid level phones? And a 4 billion LTE network doesn’t merit anything?

        • kalel33

          HTC One S is a mid-level phone.  The One X is the top tier phone.

        • Get_at_Me

          sorry but anything with a s4 chip and a 4.3″ screen is highend in today’s market….

        • galaxydude


        • kalel33

          Compared to the top tier One X, the One S has a smaller screen, half the memory, no NFC(which means no Android Beam or Google wallet), and a much crappier quality of screen(X = non-PenTile 720p HD , S =  S’s qHD Super AMOLED, which equals world of difference).

          Again, it’s mid-tier for today and not even a top tier HTC phone.
          One X=top tier
          One S=mid-tier
          One V=low tier

        • Get_at_Me

          i still disagree with u. sure the x is the best phone in the one series spec wise but the s is still top tier. it shipped with ics, has a 4.3″ screen with a s4 chip. the chip alone makes it top tier in my book. i would consider the new mytouches & blaze midrange….prism, dart & exhibit being low end

        • kalel33

          The new blaze that is coming out has an S4 too.  Does that make it top tier?  Yes, it has  a smaller screen than the Amaze but the screen is a higher quality.  It’s just like LCD/LED TVs, it doesn’t matter the size if the image quality sucks.  The current blaze had the faster processor when it was released, but it still wasn’t considered high end.

        • Get_at_Me

          i would consider the blaze q highend based on what i know about it so far… highend isnt the just best of the best like the one x or the gs3…i feel like other comparable devices can be classified as highend also.

        • Joseph Garofola, FL

          I agree too. But, I’m a lowlife with a low IQ.

          My father, Mr. Garofola, worked the late shift as a bathroom attendant. My father was mugged on Martin Luther King Jr. Day. For the rest of his days on earth, my father never celebrated this holiday.

          I can’t shoot ball like Michael Jordan can… but that’s alright, though, you know? I’m also gayy.

          This afternoon, I walked into a fruit store, and the clerk thinks I’m some out-of-town hick. “Those apples will be two bucks each,” he tells me. That’s where I outsmarted him. I pass over a five. And as he’s about to give me a dollar change, I say, Keep it, we’re even. On the way in, I stepped on a grape…

        • Kingbendoutlaw


        • xmiro

          I think they’ll tweak the contract plans, again. Obviously they are doing something right with the pre-paid plans.

          I think one problem is how they price devices. The Galaxy S3 on T-Mobile is the most expensive while AT&T has it listed for much cheaper

          That and the ads are just stupid

    • David12031

      Yes Bill those of us fought and strongly opposed the AT&T buyout will get most of what we deserve except putting up with your asinine comments, when it’s clear that you don’t belong here as a Tmo customer, but an AT&T one. Go to your room now and call your father, Randolph Stephenson….

  • redman12

    With U.S. carriers struggling to accommodate surging data
    use in big cities, most potential buyers “would find T-Mobile’s
    spectrum far more compelling than its customer base,” said
    Atlantic Equities’ Watts.

    Funny how they throw that out, it’s ALMOST convincing but not really.



  • Guest

    R.I.P. T-Mobile aka. Trash Mobile! metroPCS and Cricket are better than you!! You will join the likes of R.I.M. aka. Research In Motion aka. BlackBerry and Radio Shack as companies that will no longer exist in 2013!!! Happy New Year!!!! LMFAO…Hahaha—

    • Ladybugkiller

      Your a smart one…

      • David12031

        Nope, he’s a dumb ass customer that probably doesn’t pay his bill on time and the kind of customer that a company can never please. A customer that the company prays that goes to the competition

    • David12031

      Sounds like you’ve got the brain of a cricket and talking out of your ass

  • Dakota

    more of these takeover rumors are just going to s

    care off potential customers.

  • bleeew

    hopefully they dont change the prepaid plans, or take away unlimited data to users or make service cost a fortune like verizon,
    Tmobile should rebrand to be more maunstream and have funny commercials and better service and talk about music and videos.

    • galaxydude

      I don’t think making corny new commercials is going to help T-Mobile.and yea I think they should stop giving unlimited 4G to them cheap prepaid
      customers. There customers are all Lil teen aged punks with there cheap azz monthly 4G plan 30$ a month is all they can afford to pay. One of these punks Hacked into my twitter account and stole my pictures I have reported him to Dave. He will be banned soon

      • anna.lee

        Wow her dad is still trollin a T-Mobile site. Arguing with people on the internet like an idiott. LOL, Jessica must be so embarrassed. #loser #SMH #2muchfreetime
        Uhgly dad award goes to Joe: 

      • Whiskey Tango Foxtrot

        aaaa What? Someone please get this cretin hooked on phonics! I know dyslexic kids with chromosomal disorders that can communicate better than this buffoon.

      • GNex

        my oh my…call me cheap all you want big guy…I just ditched AT&T for tmo’s $30 UNLIMITED (5G throttle), 100 minute plan and I couldn’t be happier saving $70 dollars!! a month. Coverage has been excellent. Equal to if not better than AT&T. Calling people cheap that are looking for a better value is just pure ignorance 

    • xmiro

      I think the pre-paid plans are here to stay seeing as how massive their pre-paid customer gains are. The contract plans I’m not so sure about.

  • PhanaticGirl

    I don’t know why I come here lately. Between losing customers, dropping profits, bad JD Powers scores, and now this, the outlook is starting to look as bleak as RIM. Only RIM has 76 million users compared to T-Mobile’s 30 million. And RIM is still gaining outside the US.

    • Guest

      RIM is an OS and Tmobile is a carrier  

      • Jimcramer

        T-Mobile still profits billions a year. Yes in the billions. Profit. Unlike Sprint who loses Hundreds of Millions every single quarter 14 quarters in a row. Come on people.

    • xmiro

      guess you missed the part about their profits going up while losing contract customers and gaining heaps of pre-paid

    • redman12

       RIM is a phone manufacturer.. Not a carrier. See the difference.

    • UMA_Fan

      The difference is unlike a phone maker like RIM, T-Mobile is an operator and money flows in every month from people paying their bills.  That’s how they make their money.  The situation with RIM is more bleak since people have virtually stopped buying their products.  The struggle is T-Mobile’s growth.

      It’s worth pointing out you don’t really hear about T-Mobile sales staff struggling to meet sales goals.  No doubt it’s not easy but people are still switching to T-Mobile from the other big three.  The problem is retention.  If they can get people to stop leaving at the rate they are, the growth is already there and most importantly T-Mobile can grow WHILE posting a profit which seems like an impossible scenario for Sprint.

  • F-Mobile

    T-mobile will die or turn prepaid very soon. Its over for all you cheapskates! Time to look into cricket or metro before your phones become completely devalued!

    • xmiro

      cricket and metro are on the vine, slithering down toward a black hole. AT&T will probably snatch Cricket soon. MetroPCS… who knows but both are not what you’d call healthy companies

    • Edy6401

      You must be a very resentful person. If you are not a Tmobile customer or employe, why do you waste your time posting hateful things here about a company you have not a thing to do with? Let go of that anger man, and forget about Tmobile and live your life.

  • F-Mobile

    Get a boost phone! Its boost on fo-g.


    T-Mobile U.S.A.=BANKRUPTCY IN 2013!!!

    • no2apple

      I wish your parents had sent you to highschool. Sad,,

    • kalel33

      Yes, he is an idiot. T-mobile has profits of billions of dollars each and every year, with no losses in any quarter.  Sprint on the other hand has been losing over a billion per year for multiple years and that’s the one I’m worried about going bankrupt.

  • Coverage

    Tmobile problem is the coverage ………………………………….. People dont want to lose service alltogether if they leave la or miami

    • Coverage

      YOu have to be in a city of at leat 1 million people to get signal

      • tmo

        So a town in central Florida with 27,000 people that has solid 4G coverage is a city of 1 mil? Lol that’s just one of many, many examples that plunder your claim.

        • F-Mobile

          What you can’t “plunder” is that t-mobile sucks and your angry because your cheap or broke lol

    • Alda

      i live in LA and my service sucks. i cant even get 2g inside my house. 

  • Coverage

    tmobile towers shows about ten states wth no towers at all

  • Coverage

    nebraska and south and north dakota and montana have no towers and also wymong and alabama. nebraksa has omaha and lincoln are at and there is no service there

    • Coverage

      thats why people dont get tmobile becasue it doesnt barley works why does tmobile fight people who need coverage

      • Coverage

        Poeple dont get Tmobile becasue there coverage is very unreliable. You to be in huge cities to have signal. i travel from omaha ne to kansas city and im on 2g most of the way and i lose signal all together the coverage in omaha is terrible the coverage in kc iof way bette but still very poor in many areas 

  • TMoFan

    As long as T-Mobile keeps having terrible quarterly reports they will always be subject to rumors like this. I would like to see Tmo cut loose from DT, but T-Mobile would be cannibalized if private equity takes over. DT should play out the network modernization and lte release 10 until any drastic decisions are made.

  • xmiro

    Tmobile need to re-do their messaging. Completely!
    They have to battle the coverage issues perception with people, work on improving it where it’s not up to par AND show benefits in the ads – lower prices, great devices – not just count cell phone towers from a bike.

    Though it’s telling that this guy can’t secure funding for Sprint or T-Mobile takeover. DT selling half of T-Mobile (though most likely a 1/3 since banks are scared from a $30b leveraged buyout) will give them a nice stash of cash – probably around $10-15 billion to play with and invest further in the business.

  • Coen

    Please for the love of God not Sol Trujillo. I have seen his work first hand with Telstra in Australia, anything this man touches turns into a cluter-f…


    I just left T-Mobile today because them close minded idiots Messed up my bill and act like they couldn’t help me out and my phone stop working. So they sent me out another one and they lost the one I sent back to them and charged me full price for it T-Mobile is the worst company to step foot in USA their reps never understand anything I say to them and never help me on the bill they messed up on and one had the nerves to tell to get a 2nd job to pay my bill then when I couldn’t end the call i told him to end it and he sat there quietly on the phone until he made a noise and decided to hang up. Tmobile is full of s##t and you can hate Me for saying this because the truth about them had to be set free

    • Common Sense

      be responsible next time and get a receipt from ups so you can prove to them you sent it out

      • BENTLEY

        I know I told them I had the receipt and I went to the store to send it of I didn’t take it to a drop off box and i gave them the tracking number and they still couldn’t find it but that’s okay in order to keep my credit good I payed freaking 2,976 dollars I will never clear to T-Mobile again ever I trusted them to give me quality service and never got it.

        • common sense

          sorry you had a bad experience then sucks when you deal with sucky employees

        • BENTLEY

          Hey no company is perfect but tmobile took bull crap to high I don’t think bull crap needs to be that high but I really wanted the galaxy note with tmobile but they ruined that one

        • You need to be able to handle your anger better.  I suppose venting here is just fine but when you speak to them on the phone your civility is reflected back in how they will treat you.  I’ve always had good relations with customer service and they’ve even gone the extra mile in some cases for my own mistake.  I’m not trying to be condescending but this general advice will get you a lot farther in many more ways than just this.  Standing your ground is great but be flexible, know the chain of command, and climb to the next higher up if the one you are speaking to can’t help you.  Best of luck.

        • UMA_Fan

          Either UPS delivered it or they didn’t.  If T-Mobile didn’t receive it then your beef is with UPS.

          There’s no way T-Mobile would hold you accountable after UPS placed the delivery.

          I’m betting you didn’t even mail it back properly.

        • BENTLEY

          Really who doesn’t know how to mail a freaking phone back I called ups with my tracking number and they said it not here its with tmobile then I went in person to face them tmobile dumb ass lost the phone don’t tell me how to handle my got dame business I wasn’t born yesterday.

      • WirelessRefugee

         LOL… do you work for T-Mobile or simply a fanboy? Your response indicates it has to be one or the other. See the comments in here over the past years from T-Mobile employees,
        where they love to blame the customer for all problems and issues. Many a T-Mobile employee has chewed out customers here on TMoNews. (I have screen captures of them all.)

        In any event, how do YOU know he did not get a receipt? How do you know the customer was irresponsible? And even if the customer was irresponsible, is that a basis for you to act incompetent, rude and condescending?

        Although I have never worked for T-Mobile I suspect the sales and service department mantra is:

        “The Customer Is Never Right, The Customer Is The Enemy, Admit Nothing, Apologize Never, And When All Else Fails, HANG UP THE PHONE! (Note: our internal studies have shown that if you hang up on the customer 7/10 times they will not call back, so HANG UP. And don’t forget, when the phone rings, if the caller is on our blacklist, don’t answer the phone in the first place.)”

        • BENTLEY

          Because a person told me not to drop it in the ups box because they kno how T-Mobile is I went in person to a ups store and drop it off kept receipt and tracking number don’t tell me how to handle my business your just like them tmobile reps don’t understand a damn thing you must be a T-Mobile fanboy because Im not. your not here with me to investigate anything so stop being close minded ya dummy

        • Common Sense

           whoa dude must i have hit a personal string there, i guess you can call me a fanboy, but i consider myself more of a defender of any business and personal responsibility, i think you have a little to much time on your hands if your taking screenshots of every little thing,  Im sorry you have so much hate towards the company.  I dont think i was chewing anyone out, just more like sharing what may help.  I have been through the same thing with another carrier and that remedied the issue i had.

  • Gouv

    I totally promote tmo USA ridding themselves of DT… But please!! Not to this guy! He’s terrible!

    • WirelessRefugee

      Have you ever sold anything on eBay, or perhaps a car?

      If someone is willing to pay your price, have you ever refused to sell because you checked them out and they did not meet your standards? I doubt so.

      Whoever comes up with the money to pay what Deutsche Telekom is willing to accept for TMOUS, TMOUS will be sold. After all, Deutsche Telekom did a deal with AT&T, whom most T-Mobile customers don’t like and refused to do business with.

      You can be certain that Deutsche Telekom does not have any crisis of conscience nor sense of duty or obligation when it comes to dumping the TMOUS albatross around its neck.

      And Deutsche Telekom is in panic mode. It fooled with the numbers, and utilized cheap parlor tricks, gimmicks, smoke, and mirrors so it could show TMOUS remains viable and profitable. But  there’s a trend showing, that Deutsche Telekom can’t disguise, TMOUS is on the rapid decline, in post-paid subscribers and profits. Those are important components if Deutsche Telekom expects to get anything more than a fire sale price for the U. S. division.

      • Gouv

        Well I’m well aware that theyll sell to the highest bidder, but I’d like them to atleast do better. This guy will likely not deliver anything good based on his reputation and track record. Look him up.

  • mreveryphone

    Kinda off topic but I have a unlocked gs3 with my tmo sim in it and today I looked at my phone and had 4g in my status bar with att at the top? my in Kansas City MO. Has anyone else with a unlocked phone seen 4g pop up on their phone?

  • mandy

    Wow from reading Bentley comments T-Mobile should read that n say how can we do better because that customer. Was treated wrong. And we don’t want that to happen with other Customers its time to improve service

    • ll nexus ll

      The best comment on here that’s is so true

  • bleeew

    who is trujilo? What happens if he buys tmobile? Tmobile should really get the act together.

  • None

    Umm… HUH?

  • Coverage

    Tmobile coverage is terrible

  • Trevnerdio


  • Jonathan

    You know what?  At a certain point I really feel that in the long run T-Mobile USA will be better off with new owners.  

    DT will never allow for the CAPEX spending that T-Mobile USA needs to be on par with its larger US rivals.  To accomplish this TMOUS would need to spend at least $20 billion per year for the next 5 years to catch up.  That’ll never happen.

    T-Mobile is not providing the “competition,” that so many on this board paraded as a defense against the AT&T acquisition.  Instead they are falling apart.  Terrible customer service, terrible network coverage in many areas and poor retail experiences are the new norm.  Most customers would pay $15 or $20 more per month for better coverage on AT&T or Verizon along with access to better phones including the iconic iPhone that everyone and their mother seems to want.  

    I have a feeling that private equity buyers will buy T-Mobile’s assets then sell of the spectrum to AT&T in the end at a premium.  AT&T will get the airwaves they need to be on par (or better) than VZW and all of us will be poached by a new carrier of our choice.  

    • Trevnerdio

      As much of a kick in the stomach that is, I think it’s true :( screw the iPhone, it sucks, but yeah it seems like everyone wants it. T-Mo is standardizing their airwaves, but really, who is going to go for an unlocked iPhone, full price? A very select few.

      • Jonathan

        Agreed Trevor.  I’ve always been a big fan and supporter of T-Mobile.  I kept hoping that somehow someway they’d see the light. 

        I live 40 minutes northeast of Los Angeles.  I’ve been in T-Mobile’s 3G area since late 2008 yet my data speeds are under 200 Kbps and if I drive north on the freeway a few miles I’m back on EDGE or GPRS.  Go south on the FWY and my phone goes between EDGE, GPRS and/or GSM only. 

        I just don’t see how sustainable a company is when the only way they can expand their network is to get money from an acquisition breakup?  I mean what wireless company plans their network expansion plans on failed acquisitions? 

        I read the Q2 financials really well.  The only way T-Mobile made money was by increasing the costs of their phones for both new net adds and upgrades.  Good for them but to me it seems like a lose lose proposition.  That’s why we have to pay $329 for the GS3 that the other carriers sell for $199.

        As a B2B customer of T-Mobile with several hundred lines active I’ve seen customer service decline tremendously.  The Activation’s and Migrations dept. based out of the Philippines is a joke. They are very mis-informed and can never provide any service that isn’t scripted well ahead of time.  I have to keep following up with CS several times just to complete a port in because the reps who handle the original transaction never seem to get it right.  One day I call in and “I’m not authorized on my account or my password isn’t correct,” then the next day I’m good.  I have grandfathered data plans that are clearly marked for my accounts but some reps refuse to honor them.  

        I just don’t get the poor level of service I get from a company whom I used to brag about to everyone.  DT needs to let TMOUSA go to a carrier who can afford to manage their sub base or just sell the company off into bits and pieces.  There isn’t enough room in the US wireless industry for both Sprint and T-Mobile.  One of them needs to go away so the other can flourish.  

        • Trevnerdio

          Yes, the CS has taken a tremendous fall. I, too, used to brag of T-Mobile and how their customer service was great, speeds fast, and prices low. Gone are the days of 2 of those 3. In my small city of Panama City, FL, I see anywhere from 5-24 or so mbps. So, the speed is still here, but the rest…it just isn’t looking so good. I’m trying to keep my friends from switching to others carriers but I’m thinking to myself “they have good motives…T-Mo isn’t the company they used to be” My friend said his family might switch to another carrier because they keep raising the price on them. It’s really sad to see a great company fall like this.

          I think they should not focus quite as much on LTE, rather getting their number 1 or 2 spot back in customer service! That really attracts people to a network.

        • Glad I Left CA

          Bro… VZ and AT&T raise their rates every year also.  Look at their ARPU, or AVERAGE REVENUE PER USER… Their ARPU has gone up every year, year over year.  So has T-Mo, so has AT&T.  If you don’t, you die.  Speeds go up, prices go up.  Do you know how much it costs the companies to provide speeds like that?  All the infrastructure?  All the fiber?  Routers?  People?  Cell sites?

          T-Mobile has stopped the bleeding now.  With new phones coming like the HTC One X+ (!!!!!) before anyone else, and supposedly the stupid iPhone in October, I think things will look up.  But don’t hate on a company for making money.  

        • Trevnerdio

          I understand that but I’m still on a grandfathered plan where our prices hardly rise year to year. We’ve been customers for 13 years. And is the iPhone seriously coming to T-Mobile? That sucks. But if it brings in customers…more power to them. I’m gonna miss my awesome speeds once the iPhone hoards come rolling in and trample the network.

        • Littlesis1774

           Android using more data then iphones

        • Trevnerdio

          That’s not what I mean. Everyoneee has the iPhone and it really slowed AT&T’s network because of the massive volume of devices, even though they’re not putting as much through

  • Dennis Holland

    I was a T-Mobile customer for 7 years after the AT&T & T-Mobile thing I realize then that the owners of T-Mobile was ready to get rid of it.

     Let’s face it T-Mobile right now is a sinking ship they barely get any new major phone releases or they get them super late Galaxy Note and t-mo is steady losing contract customers like crazy and there monthly service is doing good though which makes them a better metro pcs to me.

    Just look at it t-mo customer care used to win J.D. Power awards almost every year but now they are dead last there are store closures and when you go into a t-mo oppose to verizon & att you can tell the difference it’s like t-mo stores don’t even want your business . Maybe this is what T-Mobile really needs to survive and compete is new hungry owners.

  • klrywuzhere

    I also work in a call center, in the U.S. and have for a very long time.
    1. People call in daily and ask why their bill is high. My first question is, have you looked at your bill? The answer 90 percent of the time is no, I never look at my bill.
    2. Tmo is a for profit company. For years they were at the top for JD Power. Why? Because they were giving everything away. Customer calls in and says this is wrong, credit gets issued. This is no longer the case. Inappropriate charges should and will be waived by your rep. If we get charged for it, you get charged for it. Simple
    3.As employees, we can go back and forth, and point fingers. The job is tough, if you do well, you get compensated appropriately. All of this is dependent on all of us, being on the same page, and working together.
    4. We want to help. Some things I can do, some things I can’t. Anyone who calls in to tmo and berates the rep, or requests a superviser or customer loyalty, just plain silly, in most cases the answer I gave you is the only one I have. Unless you  have legitimate beef, understand that the person on the other end is a human too, mistakes get made, people don’t do the job correctly, or refuse to investigate a problem. Alot of us still want to give you the best we have.

    In the end, there are lots of reasons why. Always a choice here. 

  • The “Facepalm Picard” is my favorite meme

  • AM3RIG

    I think DT trying to sell the T-MOBILE USA to a downgraded/ ghetto county (third world country). 

    Third world country (mexico or south america) take over THE T-MOBILE USA, I  will withdrawal if made happened..

    • Alan Salazar

      Mexico would not be a downgrade. If T-Mobile was bought by America Movil, it would be part of the fourth largest wireless mobile network in the world. In fact this company already has TracFone, Net10 Straight talk,Safelink Wireless in the United states. It has all the same technology as we have in the United States such as LTE. and is the largest company in infrastructure. So next time you decide to mention Mexico as a downgrade, you might have to do some research, because I am a proud Mexican and I love this country but only ignorant people (YOU) would say this kind of stuff.  

    • Joey

      Before you put down another country in a forum where people speak English try learning how to spell in English first.  And look up the term “ghetto.”  It has nothing to do with those south of our US border.  

    • WirelessRefugee

      You moron. Someone last year made the same racist “third world” comment when I mentioned Carlos Slim, who happens to be the world’s richest man, a resident and citizen of Mexico and is quietly taking over U.S. prepaid.

  • Richard Yarrell

    Bloomberg must be bored. Tmobile isn’t going anywhere it is a GSM carrier that will remain in vible business.

    • squiddy20

      1. I’m curious what you meant by “vible” seeing how there’s no word in the English dictionary with that spelling, and the fact that if you actually had a SGSIII like you claim, autocorrect would have easily picked out that huge misspelling.
      2. Look at the stats moron. T-Mobile is the THE smallest of the “big 4” cell phone companies. It has the THE smallest voice/data footprint, with THE lowest subscriber base. Low subsciber base means little to no profit, especially when you’re spending money out of your ass trying to upgrade your network. The fact that it’s a GSM carrier has absolutely nothing to do with it. Get your facts straight.

      • bleeew

        Doesnt it have more coverage than sprint?

    • Richard Yarrell

      You must not have to much of a life going on. Your not a Tmobile customer so why are you so worried about Tmobile. Stay on Verizon and bud out of Tmobile affairs. Your simply nothing more than a bore. I Gladly left your useless carrier Verizon due to poor service. Piss poor Dbm and asu and dreadful signal strength and crappy reception. Get over it paying more doesn’t mean the best. Your clearly misguided as usual. Go troll elsewhere chump.

      • squiddy20

        You’re one to talk about being “misguided” seeing how: A) you’re replying to yourself and not to me. B) I’ve stated many many many times how I’m on Sprint, have been for years, and you can’t even get that little fact straight. C) I’m not “worried about” T-Mobile, I’m just correcting your sorry ass. D) Just because YOU had poor reception and problems in YOUR area, doesn’t mean its the same for the other 109 MILLION Verizon customers. You really have no clue what you’re talking about. As usual.

      • Richard Yarrell

        Man I feel sorry for Sprint you are a customer of them?? What a useless soul you have become over all these years. Sprint should KICK your pitiful college ass to the curb since you are trolling on tmo news sites. Guess it’s a pretty dull college weekend. Go play with yourself you idiot..

        • squiddy20

          Hahahaha! Again with replying to the wrong comment? Seriously, you must have some huge grubby fingers and not know how to use the pinch-to-zoom or double tap function to accomplish this feat! I guess you’ll never learn. 
          “Sprint should KICK your pitiful college ass to the curb since you are trolling on tmo news sites” …says the moron who not even 1 year ago was doing the same thing but with Verizon instead of T-Mobile. Good one you stupid hypocrite. I can’t count the number of times while you were with Sprint on your “legendary” Evo 3D that you talked about Verizon’s HTC “Thunderdud” and how all other carriers were “pissing/shitting on” Verizon. Does Dicky hate the taste of his own medicine?

  • Attrocks

    Sprint is going to buy tmobile in 2014′ the writing is on the wall

    • Sprint isn’t in any sort of economical position to buy T-Mobile.