Tag Archives: call centers

T-Mobile Employees Wake Up And React To Call Center Closings

News that T-Mobile announced the closing of seven separate call centers around the country has sent shockwaves through the Magenta community. As the cloud of AT&T has finally started to pass, once again employees are gripped by fear over job security. While there is an argument to be made that these cuts were necessary for the overall health and longevity of the company, that doesn’t make the news any easier to hear. … [read full article]

T-Mobile Responds To Reuters Story Regarding Call Center Job Cuts

In response to last weeks report about Deutsche Telekom cutting almost 2,600 jobs at their American arm, T-Mobile USA has now responded with their own statement that hopes to clear the confusion. What is apparent is that T-Mobile believes this “rumor” was spread by the Communication Workers of America union and that the information provided simply isn’t true. The recent rumor spread by the CWA that T-Mobile has cut call center jobs … [read full article]