T-Mobile Digits service will officially launch on May 31st

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After months of beta testing, T-Mobile Digits is finally ready for launch.

T-Mobile announced today that Digits will launch May 31st. T-Mo customers will be able to turn their phone number into a Digits number that can be used on another smartphone, a tablet, a smartwatch, or a PC to get your phone calls and texts.

Pricing for Digits will be free for customers that want to use their existing phone number on other devices. If you’d like to get another Digits line, you can do so for $10 per month with AutoPay. For a limited time, though, T-Mobile One taxes-and-fees-included customers with the $5 T-Mobile One Plus add-on will get an extra Digits line.

Finally, T-Mobile says that customers that participated in the Digits beta test will get an extra Digits line for as long as they’re with T-Mobile.

With Digits, you can have your phone number ring across multiple devices, including Android and iOS devices, smartwatches, tablets, and PCs. This feature works on phones that are on a network other than T-Mobile, too. If you’ve got an Android or iOS device, you just need to download the Digits app from the Play Store or App Store. Some Samsung smartphones have Digits built-in, and they are the Galaxy S8, S8+, Galaxy S7, S7 edge, Galaxy S6, S6 edge, S6 edge+, and Galaxy Note 5.

Digits will also let you connect more than one phone number to a single device. For example, you could have separate phone numbers for personal and work matters, but have them both ring your one smartphone.

So now that it’s finally ready to go live, are you going to give Digits a try? What did you beta testers think of it?

Sources: T-Mobile (1), (2)

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  • Steven Bobulsky

    Digits is a great service- SO handy to have availability of your phone across PC and Android devices! Worked flawlessly by the end of the beta that I participated in. I’m thrilled with TMO ONE service, and this is a sweet added value!

    • Mike-Mike

      yup, glad I got in on the Beta, works great

  • squiggleslash

    So it’s like Google Voice+Hangouts without the need to use a second, non-T-Mobile, number? That’s awesome! I’ve been waiting for this for a long time!

    Any idea if they’re using a standard protocol like SIP, or do you have to use a proprietary app/plugin to use the service? It’d be nice to hook up my cellphone service to Asterisk…

  • The One

    Does it work for SMS/MMS communication as well? Or just voice calls?

    • Mike-Mike

      it works for both

      • Craig Foster

        How does it work on a PC or tablet?

        • Andy

          For PC, it’s a web app. Just go to the URL to use it.

  • user311

    As a beta tester I am glad they’re going the extra mile out and giving us a feature they could have easily charged us for. I loved using it and look forward to using it more in the future.

  • Craig Foster

    How does it work on a PC or tablet?

    • Hector Rivera

      I have exactly the same question

      • Hector Rivera

        On a tablet seems easy as you just download the app but, the PC?

    • nearvanaman

      This looks to be the help file https://support.t-mobile.com/docs/DOC-33472

    • JG

      I tested it (awhile ago, and once more a month ago) and it’s browser based. But only with a Windows PC. Things may have changed, but as far as I could tell using it, the browser needs to be open and I couldn’t use it on my MacBook. For tablets there is a Digits app.

      • Henry Pham

        It seems from this support response that a user was able to use the service with a Chromebook:

        https://support.t-mobile.com/thread/138161

        • vikings football

          im also using it on my toshiba chromebook 2 2015, works great

        • Henry Pham

          Yep. I have the same Chromebook! Now if we could just get Android support…

      • JiGSaW525

        I can use currently on my MBP 2015 with Chrome.

      • vikings football

        not just windows pc…web version works great on my linux mint 18.1 as well

    • Alex Wagner

      On PC, you go to http://webdigits.t-mobile.com and log in with your T-Mobile ID. The site supports Chrome and Firefox. There are apps for tablet devices.

    • Brandon Cruz

      You can also download a desktop client for OSX and Windows (64-bit) devices: https://webdigits.t-mobile.com/wdadmin/customer/home.html

  • Nearmsp

    I thought one can already receive phone calls on their iPad and other iOs devices instead of their iPhones. Does the digits give one additional options?

    • JG

      Digits allows for this same feature set on Android devices also. Think cross platform. Also, with digits you can have multiple phone numbers ring into one device. IE: Home, Business, and personal lines all ring to one device.

    • Ride or die

      That feature on iOS is only when all devices are on the same network (WIFI) once you leave the house the imessages will go to all devices but the phone calls will only go to the specific device. This will allow you to receive and make phone calls from whatever device with your T-mobile number no matter where the devices are.

      • stuman19741974 .

        The problem I had during the beta was, even if I turned off the iMessage on my iPhone and tried to use DIGITS on all my devices, certain text threads that were previously established under iMessage no longer went through, even though iMessage was disabled on my iPhone. Usually when someone has a poor signal the “green” text comes through, but when on data, the “blue” iMessage would.

        Maybe this got fixed more recently and I can try again. But IMO, the iOS/MacOS chat system has always worked very well. DIGITS is only when also using across Android and PCs.

    • bman893

      its alot different the ios feature lets your ipad ring with your iphone with digits you can have your iphone,android,tablet,watch,pc,mac,tv,tredmill,or a friends. phones,tablets,pc, basically anything that is a smart device that can use a web browser or ios or android can ring all at the same time

  • stuman19741974 .

    So, I participated in the beta and they sent me a duplicate SIM. It has it’s own number, it is linked to my primary phone on my plan. Does that mean I get to keep and use that duplicate SIM in the same manner for free forever? If so, that’s pretty sweet!

    • Matthew Patton

      Thats how I read it.

    • JiGSaW525

      When did you receive the SIM? Did they contact you prior to sending? I also participated in the BETA and was wondering if I should call or wait until 5/31 for information.

      • stuman19741974 .

        I wasn’t expecting a SIM, but shortly after I signed up for the Digits Beta, they shipped me one. It had a different phone number and shows up on my account as a “duplicate SIM”. While a different number on the SIM, it is however linked to my primary line which is an iPhone. I’ve used that SIM in another iPhone, an Android phone, and an Android tablet.

    • John Marler

      I participated in the beta program, but I just used the app on a phone from another carrier. So, I never received a second tmobile sim. I am also wondering if I need to wait until 5/31 or call now.

      • Michael Butterboo

        From the e-mail they sent me, it looks as though they will send you info on “May 31st in order to opt-in.

        Here’s what I got:

        “Today, we are pleased to announce that all T-Mobile customers will be able to access the DIGITS experience starting May 31st, 2017! This change should have no impact on your current DIGITS experience. As our beta customers, you will be able to keep your beta DIGITS lines and continue to use them FREE of charge, though you will be responsible for taxes and fees if you are not on a Tax Inclusive plan. Check out the press release on DIGITS!

        In order to keep your beta DIGITS lines, you need to opt-in for the service. You will receive an email message on May 31st 2017 with instructions on how to opt-in.”

        • John Marler

          Ah thanks for the heads up! I had not noticed that I had received the same email until you mentioned it.

  • kalapapa

    I’m assuming MVNOs won’t have this ability right

  • mreveryphone

    I beta tested digits on my gear s3 and it was rocky at first but when they got the kinks worked out it worked great! I turned my phone off and called and texted from my watch and it went through as my main number.

  • Guilherme Owen

    Does “Digits” work when roaming internationally on T-Mobile?

    • Andrew Singleton

      yep.

  • Solomon Boukai

    Great news! One correction though, as far as I can tell, the Galaxy S8 does not have Digits built in like the previous models, unless they have it buried deep somewhere in the menus.

    • bman893

      YES IT DOES ! in teh s8 or s8 + go to settings, cloud and accounts ,and at the top click multi-line settings , enter your digits login

      • Corey Jalette

        Not an option on my phone.

        • Corey Jalette

          An I have the s8+

        • Josie

          I have the S8 and it works for me but I believe you have to be in the beta for it to show up. It should show up for everyone after it launches publicly

        • Andrew Singleton

          launch is may 31, so that makes sense.

    • Andrew Singleton

      launch is may 31.

  • Alex Pilaia

    Love the idea. How will the texting and phone calls make their way to a PC? Will Tmobile have their own desktop software to sign into to access your Digits account? Will we have to sign into a website in order to access our Digits Account??

    • Alex Wagner

      To use Digits on the PC, you can use Chrome or Firefox and go to https://webdigits.t-mobile.com/.

    • AA-Ron

      Sign into website. Call and text right there through with Bowser.

    • Wonderweiss

      They also have a desktop application

  • Drew Mikolajczyk

    I was in the beta test for a while and absolutely hated it…think Google Hangouts but far uglier and clunkier…
    On Android it was also incompatible with battery optimization and seemed to keep waking the phone out of doze…
    They never did send me the sim with the cloned primary number to try in my smartwatch..
    It only worked with my T-Mobile lines (and I could access all 4 of them on our family plan, +the virtual Digits line), but not my GV line.. (versus Hangouts, where I could set up my T-Mo # and GV)…

    Now that Hangouts is phased out, I suppose it could be a replacement for that…
    But it’s still damn ugly..

    • Erik Weldon

      I would imagine it would wake the phone out of Doze. If the data connection is blocked, then you could possibly not receive a phone call. It is basically using VOIP…not using cell service. Putting it in Doze would render it useless.

  • zPacKRat

    as a beta user, the main issue I still have is text conversations are disjointed between 2 devices with cloned number.

  • steveb944

    Wish I had done the beta now…

  • stuman19741974 .

    So from the announcement, how would this work?

    Say I port my home landline to one of my extra free add-a-line phones. I then activate Digits on it and set it so if someone calls it, it will also ring my iPhone and my wife’s iPhone. Either of us can then answer, correct? But if neither of us answers, does the VM go to that house line? Or to the “Digits” VM so then either of us can easily access it from our iPhones? Not quite sure how this works.

    • Andrew Singleton

      it would go to the house (virtual) line. you would be porting the landline number to an INTERNET line at t-mobile, with a virtual (non-existent) sim. both of you can check voicemail from the app.

  • DHar Harr

    Is it just me or does Mike Sievert also sound like John Legere in this video?

  • A2theC

    This test had been buggy and a mess from the start, I get quadruple texts and sometimes not at all. The only thing that works consistently were phone calls… Who gets those anymore?!

  • Alex Pilaia

    Was reading up on the promotion on their website, and it clearly states: “Any customer who has, adds, or migrates to a T-Mobile ONE taxes-and-fees-inclusive plan, and who adds T-Mobile ONE Plus or T-Mobile ONE Plus International, can take advantage of the offer. Customers who redeemed the “free” T-Mobile ONE Plus upgrade promotion are not eligible.” So if you (like I) already have the Plus option (which gives you free HD streaming) then you are NOT eligible for the free extra line, but you are eligible to turn your number into digits. Tmo wants you to be buying the +$5/month Tmo One Plus option to your account.

    • Andrew Singleton

      $5, $15, $25 one plus = eligible for 1 free digits line. $0 one plus = not.

  • JBLmobileG1

    Well that sucks. Customers who participated in the beta will get a second digits number for free so long as they stay with T-Mobile? I signed up the day I heard about this program but never heard anything else since. I’ve been with the company since 2004… guess I am too old to have extra numbers.

    • Andrew Singleton

      not sure what you’re sayingasking here. sounds like you’re getting a benefit and complaining about it.

      • JBLmobileG1

        I am saying that I have been with Tmobile for quite a while, and when Digits Beta started, I signed up right away only to never get any more information about it. I wouldn’t be complaining had I actually been able to use Digits since day one, like I wanted but now since they never got back to me about it I am left out and now have to pay for something I could have gotten free had they actually did their part and respond? Why shouldnt I complain? Ah well I have Google Voice… probably better than Digits anyways.

        • (J²)

          Unfortunately, Closed Beta Tests do not accept all that apply. You are not alone. Who knows? They may have accepted the first few hundred people.

  • Marek

    “you will be responsible for taxes and fees if you are not on a Tax Inclusive plan”. I’m not on such plan. What would taxes and fees be for me – anybody knows?

    • Andrew Singleton

      fees are about $3.50 per line, and then taxes are based on your location. if your tax rate is 8%, multiply .08 times your plan + leases (excluding insurance and EIP items).

      • Marek

        The 3.50 are fcc and other fees like that, not tmobile subscription, which for beta participants shoulde be free correct? In other words beta participants should expect the line to cost $0 to tmobile and about $5 of regulatory fees and taxes – do i have that correctly?

      • Marek

        Andrew, I got the email and I’ve read it carefully, but i need clarification with 1 thing: if I dont want to keep my beta lines, they’ll get deleted by 8/31. Will I be charged taxes and fees between now and then? “If you don’t want to keep your DIGITS beta lines, no action is needed.” suggests I shouldn’t be but I want to make sure.

        • Andrew Singleton

          This answer would require account access so I would recommend 611.

  • rock_steady

    Does this already work with iMessage?

  • Rajanesh SK

    can i make call from tmobile digits app from non tmobile phone??

    • Corey Jalette

      As long as the phone you’re signed in the app with has a data plan/connection then yes.

      • Rajanesh SK

        Thank you Corey!!

        • Eric Harlow

          Yes thank you Corey! Digits working on all my phone lines!

  • Eric Harlow

    I cant get this feature if I am on the simple choice plan?

    • Corey Jalette

      Yes, you can. Every tmobile customer is eligible for digits. It’s free if you want to use your current number on a device that has Internet access. If you want a whole new Sim card with your number duplicated, or with a new number it cost $10 a month for that line. The only thing that is exclusive to tmobile one plus customers is that they can get 1 for free because it’s now included in the one plus plan features. (starting Wednesday)

      • Eric Harlow

        OK, thanks! I thought when I was reading the FAQ’s on T-mobile that one of them said you need to have of the T-mobile One plans

        • Eric Harlow

          Thanks Corey! Digits working on all my phone lines!

      • John Meinke

        you need to have a ONE plane

        • Eric Harlow

          I can confirm DIGITS is working on all my lines and I am still on the grandfathered Simple Choice 4 lines with 10 Gig of data plan

        • John Meinke

          when I try to move the slider to enable it in the app it just bounces back to disabled.

          If I do it in chrome it says error with server

        • Eric Harlow

          all your lines you want to use DIGITS need to be registered. For Digits to work from one line to another, an authorization needs to take place. All your lines need an Online ID as well. Then you should be able to move the slider to enable on said line that you are trying to use.

        • John Meinke

          I have 1 line and it is registered

        • Eric Harlow

          Only 1 Line? Well that makes sense that you are getting error if you are trying to move the slider to enable and switches back to disable if you are trying to enable digits on the same phone with only 1 Line being associated with that phone. I do believe you would need at least 2 lines to make use of DIGITS.

        • John Meinke

          thought digits stated I can send a receive texts on google chrome when my phone is not around.

        • Eric Harlow

          true.. I was able to do that as well. You might wanna call T-mobile for technical support.

        • Andrew Singleton

          please delete this incorrect comment.

        • Corey Jalette

          No, you don’t. Unless you want a new separate number on your account. If you want to sign in with the app with your current number it’s free.

      • Eric Harlow

        LOL! Digits working on all my phone lines! Thanks Corey!

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  • Rickey

    Let us all urge CEO John Legere to make Digits free on first wearable with same number.
    I was in the beta program and been trying to get them to clone my primary number to my Gear S3. They keep trying to charge me $10 to $15 to add a line. I already paid for the primary # that have text talk and data why charge us again for the same number that we already paid for. I could understand if you want a different number

  • JG

    Question… The article references smart watches a few times… But I just checked and the app appears to be incompatible with my LG Watch Sport… Its supposed to work on devices not on T-Mobile’s network, so I would assume it shouldn’t be hindered by the fact T-Mobile doesn’t officially support this particular watch.

    Am I required to get a SIM for it? If so, will I need to add the watch as a wearable line to my plan? I was hoping to avoid having to shell out the extra $10/month if possible. Also would like to avoid using the LTE radio, keeping it on bluetooth/wifi to conserve power.