T-Mobile raises deprioritization threshold to 30GB

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For awhile now, T-Mobile’s network management policy has said that customers using more than 28GB of data in one month will be deprioritized. Today that threshold has been raised.

T-Mobile’s new deprioritization threshold is 30GB of usage in a single billing cycle. While T-Mo didn’t make an official announcement about the change, you can see in the screenshot that I took of the cached page that the network management policy says 28GB:

tmodeprioritization28gb

Navigating to the webpage today now says 30GB. You can read it for yourself by going here and then scrolling to the second paragraph of the Network Management for Extremely High Data Usage and Tethering section.

What this change means is that if you use more than 30GB of data in one billing cycle, your data usage will be prioritized below others for the remainder of that billing cycle. The only time that you’re likely to see the effects of that, though, is when you’re at a location on the network that is congested, during which time you may see slower speeds. Once you move to a different location or the congestion goes down, your speeds will likely go back up. And once the new billing cycle rolls around, your usage will be reset.

To compare, Sprint’s deprioritization threshold currently sits at 23GB, while AT&T and Verizon are both at 22GB.

Via: Reddit
Source: T-Mobile

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  • Luis Espinal

    wow! so this higher threshold makes me even happier!! bc i was constantly getting deprioritized every month when it was less than 28GB, now I have another 2GB extra of “guaranteed” high speed in the city! I noticed it around Times Square the most! All those tourists visiting the area, but as soon as I got to work in Chelsea, my speeds would return! Believe it or not, but I actually changed my way to work from home just to avoid those heavy spots of TMo users. The Bronx in my home area (Bedford Park) is such a heavy TMo area compared to Riverdale or Woodlawn that I truly notice my speeds overall are slower while under the threshold and are a deadstop at times after the threshold, but Riverdale and Woodlawn sections of the Bronx I dont normally encounter speed issues. I guess more affluent areas of the Bx tend to have the richer duopoly plans lol, atleast for now.

    • Mike

      Turn off LTE and switch to HSPA+/4G when your in a congested area and you’ll still get fast speeds.

      • Luis Espinal

        oh wow, i forgot all about that! im gonna try to do tests tomorrow AM on the way to work to see if the HSPA network is faster than the LTE bands

      • Sharti24

        Yes genius! but i heard that doesnt work if you hit that old magic 28gb number

        • Mike

          I’ve never been slowed down even when I did hit 28gb some months. I’m in a smaller city. I did go a cowboys playoff game this year and I couldn’t even check in on facebook or upload pics. I switched to HSPA and it worked great!

        • Sharti24

          So was LTE being throttled because you went over the 28GB?
          or were you under the 28GB and LTE was just congested?

        • Mike

          I was under 28gb but the network was congested in the stadium

  • Corey Jalette

    I never get close to that but it’s awesome knowing it keeps going up. Thank you t-mobile! (and thank you to the people using alot of data making this number raise)

  • Ross Stuart

    Any other company would lower that threshold. T-Mobile may be a business out to make money, but they go out of their way to give more.

    • raising the threshold is no cost to them, so of course they will raise it to entice new customers and keep old ones as soon as they think the competition is getting close. Raising the threshold makes perfect sense for them, and a win for us consumers!

      • onthegreenz

        Like i said, great marketing.. at the end of the day, they control the remote. There are ways the network can load balance users, and as someone above mentioned – the legal matters hold precedent first. The question is always coverage, and Tmobile coverage is simply not there for someone like me who travels often east coast to west.

  • Awesome. In a year or two when 5G comes online for tmobile, there will no longer be thresholds and data speeds will truly be unlimited!

    • Critic4U

      and will probably have to get new plans to access it.

      • gmo8492

        That didn’t happen when T-Mobile was moving from 4G HSPA to LTE. People still have legacy plans from way back.

        • Allen Alberto Enriquez

          Your right I remember too! Expect it costed me 5 buck’s more for each line which it was not bad at all. I remember when I first got into it I got speeds on average 48mbps!

        • neice

          Ive had the same simple choice plans for 10 years never had to change plans to access new features

        • Bonedatt

          Lol. Really? I didn’t realize they offered ‘simple choice plans’ back in 2007.

        • neice

          Lol sorry i forgot some of you people are extremely literal and i have to be more precise for you to have a clear understanding. I started this plan in 2013,I hope this helps you

        • Critic4U

          There was an additional cost but eventually was phased out, but with all corporations they are driven by profit so we will just have to see what happens and hopefully I’m wrong. T-Mobile makes the wording literally 4G LTE not LTE and who knows it might even be called something other than LTE, we’ll just have to wait and see.

      • No new plans will be needed. T-Mobile has been upping the threshold without forcing people to add plans. The threshold is actually something that cell companies can do on their own, which is basically free for them. It’s a great tool for them to entice customers, hence why T-Mobile is raising it to 30GB. Sooner or later (looks like sooner) thresholds will be a thing of the past as wireless companies continue to try to gain customers. They can only raise the threshold so much before not one single customer will be going over the limit, lol. Can you imagine a threshold of 60GB’s? Who’s going to break that? Unless you are trying to use it as your primary ISP, lol.

        • James Camptone

          Yes. If you are single and live alone, unlimited data works very well, if you are willing to watch the streaming services on your phone or tablet only.

        • Critic4U

          You hope our plan in terms and conditions purely states the tmo one TE and TI and all SC plans are >> What You Get?
          Unlimited 4G LTE smartphone data on our blazing-fast network

  • Sharti24

    1gb per day seems like a legit way to go. If you’re using more than 1gb then you kinda are a data hog. Not saying thats a bad thing but common now lol

    • thepanttherlady

      Seems my ridesharing apps (Uber, Lyft & See Jane Go) are data hogs.

      • Allen Alberto Enriquez

        Yes me too! I told T-Mobile that Verizon and AT&T offers great discounts for that specific use and other things. However they assured me I have the best possible price.

      • James Camptone

        Android Nougat has a Data Saver option for these.

        • thepanttherlady

          If it becomes a problem I’ll definitely look at that, thank you. I think I hit around 28GB last month but also didn’t drive for almost 2 1/2 weeks. I also stream iHeart Radio M-F when at work so that contributes.

    • Critic4U

      you can watch 10 movies of netflix on hd and burn through it.

      • Tim the. Truck driver 23 year

        binge on my friend doess not count

        • Jesus Christhole

          Unlimited plans (tmobile one) count towards data usage, no binge on for videos and limited to 480p for binge on eligible accounts

        • Allen Alberto Enriquez

          I know their was a catch I am better off then on binge on music freedom! Thanks for making this clear as their is so much things taking place. As I found out this new T-Mobile one is not include insurances or jump program so for two line with jump it’s 124 plus taxes is like 130! So I am better off defiantly staying at my Goldilocks zone bc I have bing on my tablet as well which I used on it more then 15gbs and only used 5 gbs on data! This plan is match my data up to 5gbs!

        • EastWindRain

          From T-Mo website…Network management (Prioritization).
          Data features that may not count against the high-speed data allotment for some plans, such as certain data associated with Music Freedom, or Binge On, still counts towards all customers’ usage for this calculation.
          Data used for customer service applications such as the T-Mobile My Account app and the T-Mobile Tuesdays app do not count towards customers’ usage for this calculation.
          Smartphone Mobile HotSpot (tethering) data is also included in this calculation.

        • Critic4U

          yes it does and 480p is with the binge on feature turned on, and tmobile counts this data also towards your 30GB

    • neice

      Thats not true i have 5 lines on my account and once we reach 28 we all get the stupid text message. Doea that make us “data hogs”? Thats less than 6 gigs a piece!!!

      • StevenM

        It is 30gb per line for unlimited data plan users.

        • neice

          No it is not its for the account not per line. I would add a picture that I took of my phone when i revived the message along side a pic showing at the time i had only used 9 gigs

        • hyper

          If you are going by the Tmobile app or the website they don’t show you your entire usage for your line. I had that problem too. T-Mobile has informed me that the info you see doesn’t take streaming video into consideration. It’s just your usage for non streaming services such as Facebook, chrome, etc. The 28 GB data cap is per line and not per account, so the other guys are right. If you want to find out your actual usage on your line alone, just dial #932# and you will see how much total data you are using.

        • neice

          I already know that the account info on the account isnt complete. Im going by my personal info. On my phone!!!! Im not about to argue with strangers if one of you people have a facebook request me and ill load up the pictures…enough said

        • hyper

          Well okay… I guess you are right, and T-Mobile is wrong. Even though those of us here that have multi line accounts have deprioritization caps on each line not as an entire group…I guess you have an account that is very different from the rest of us. Nice to know. We were just trying to clear up some stuff for you and not confuse everyone else.

        • neice

          Thank you for your unsolicited attempt at clearing up some stuff for me. It is beyond appreciated! Im sure my lone comment rather right or wrong wouldn’t “confuse everyone else” if thats the case trust me they were confuses to begin with

        • hyper

          Oh anytime… Glad to help out…A fellow T-Mobile user… Also happy to clear up some details. Glad you appreciated it. Lol.

        • vikings football

          LOL…its per line, not account…i have 4 phones under my account, so i know. all of the lines except one (yes i keep track of data usage even tho i dont need to with my truly unlimited data simple choice plan) in my account has gone over 30 every month, no slow downs at all. i stream alot of videos at work (8 hour shift desk job), two kids watch alot of netflix, hulu, and youtube. wife’s usage is under 5gb LOL

        • neice

          Ok great…i have 5 lines on my truly unlimited simple choice plan and 2 tablets

        • Bonedatt

          Yep!

      • James Camptone

        You can turn this off by disabling Push Notifications in text/messaging app.

      • Bonedatt

        Unless you’re the account holder, there’s no reason for you to get any message from T-Mobile stating that any line other than yours, has reached that 28GB threshold.

        • neice

          I AM the “account holder”

  • Raiterio Patterson

    Get rid of the following apps and use the third party versions to cut back slightly on data: Facebook>Friendly, Twitter>Tweetings, Fenix, Flamingo, etc., Instagram>OGInsta+

    • lbarllcodel

      Just get rid of them period. Social networking services are a terrible thing. Sign up for a dummy account here and there, put all happy fuzzy words about life and such on them so you can use for resumes and employers / law enforcement who like to spy and too use for instant account creating through these comment services like disquss. otherwise, stay clear of posting your life story online or using messenger systems that are required by law to store all data for 5+ years out.
      Not to mention the mind f*ng abilities they have. When a social network has the power to alter your mood based on images and posts you see, *at will*, there’s something really f*d up about it. Look at how it affected the election… Terrible services from top to bottom.

  • lbarllcodel

    The more people use, the higher the limit. That’s how “average customer usage” works.
    I remember when it was a lot lower. Others on here say to use less with other apps and limiting background data and 30gb means you’re a “data hog”.. I say use more. Turn off wifi. Stream more videos and music, root and VPN then tether to your Xbox or PS or NN. Get that average as high as you can.

    I only use 1.5gb a month. But I’ll start using more for the cause. LOLOL

    • James Camptone

      With unlimited, you don’t even home Internet, if you don’t have a problem watching TV on your phone or tablet.

      • lbarllcodel

        Exactly. Until you get de-prioritized. Did you miss the point there? Get unlimited and watch all you want. Raise the de-prioritized limit by using more than you can.
        Also, get a 3rd party non-tmo phone and you can tether with your unlimited and the carrier thinks you’re using it on your Phone, not on the tv. Just be sure to use a VPN service so that all of your data is routed through a single IP, not using one is how you get ants… I mean busted. It’s his you get busted, and eventually kicked off the network. Use a vpn and no more problems. Also, if you have old school unlimited, make sure you turn off your binge on service because you’re limiting yourself for no reason at all. If you have T-Mobile One, sucks for you, you’re stuck being limited for more money. LOLOL
        If you don’t know what a 3rd party phone is- check out The Blu r1 HD on Amazon. It works great to tether to you tv without the carrier knowing and is still a very good daily driver that’s only a $60 amazon prime Phone. Any comparable T-Mobile device is $200+. Truthfully, other than the shat camera, I prefer it over the G5, V20 or S7 I have. Only because it’s more AOSP-like and has 0 T-Mobile bloat. Of course you get Amazon adverts which only takes about 5 minutes to flash off the phone…

        Or just buy a $30 Chromecast and use it in guest mode so you can cast the screen of your phone or tablet to your TV. That gets you out of your little box as well. I think the $60 phone is better than the $30 casting option, just because it also sides Xbox and ps4 gaming limits, plus being limited to tether to a PC.

        Could also root and use USB or Bluetooth tether to a PC then let the PC share the data through network settings as a router would.

        There’s everything you need to know to get back on the tv and solve the pain in your neck from looking down at your phone all the time. Lol

        What I’m interested in learning is how TMobile uses the binge on service to determine a stream is video or not.
        If it’s simply by reading packets of data in the connection in search of .codec info? Or does it use an IP only?
        If it’s an IP a VPN “like” app could potentially make your IP to look like that of Netflix or YouTube and give those who have a cheap 3gb plan “unlimited” data. At a cost of course.
        However, of it understands you’re streaming through packets that would be a bit more difficult to work out, but doable and may make for a great encryption service as well. All data could be sent via whatever codec they want, through an app on the device to a remote server that unzips the packet and sends resulting data back through the VPN connection so the app can do the same. The Isp would never know what you’re doing, but clearly anyone that took the time to analyze the data could retrieve it easily, unless it was also encrypted within the packet and no one knew the key..
        The server would need to be fast to handle all of that decrypting, but couldn’t be worse than the Tor network is I suppose.

        Anyway, just a random thought I had lol. Maybe someone could make use of it, I don’t feel like sitting through the code to figure it out..

        • James Camptone

          I have downloaded videos and they went really slowly with BingeOn. As soon as turned it off, everything was fine. I did not try with a VPN. I’m assuming they don’t care where your streaming from, they detect the format, whether it’s Netflix’s, Hulu’s, or an MP4 format from some site.

        • lbarllcodel

          If you have unlimited using binge on is pointless, unless you’re using it to get the free Vudu rentals every month (if they’re even still doing that??). With T-Mobile One plan you are forced to use binge-on.
          They can detect the stream, but how they are able to detect it is what I don’t know and wouldn’t unless I was able to get a sample of the code, which is think they the API on the site so devs can work with it. I don’t really care to do it though. To much effort for something that’s arbitrary now that they’ve migrated to a 1 fits all system.
          For someone that has a 3 or 6gb plan still or a 5gb data only plan that want able to afford the extra $50 per month for unlimited and who was on the last 200mb before being throttled an app being able to turn on a service like this to route all data through the binge on “service” would work well. Being they would stream at 512k vs 128k if they were to get throttled. 4x the speed is always better.

          You don’t tether based on your previous comment so using a VPN would be pointless for you. Anyone using less than 100gb a month doesn’t have a need for a VPN either, unless they are just being shady. Which, most people are and don’t even realize or care they are anymore. Streaming videos and music used to be crazy bad, now it’s only bad if you live in the UK and sell Kodi boxes lol.

        • James Camptone

          Just wondering when Big T will make everyone switch to One.

        • lbarllcodel

          I don’t think they will. It’s not really a 1 size fits all kind of plan. For a lot of people 1gb is far more than enough. Forcing those people to get a plan that costs that much more would be ludicrous, unless they allowed those users to keep the same $20 a month pricing they have on legacy or simple choice plans they would probably lose a good 5-10% of the customer base.
          Especially when you have companies like cricket giving you 5 lines with 3gb of LTE (8mbps) speed then unlimited 128k after for only $100 and that’s including tax. 5 lines. $100! Crazy. Plus the phones they have for $20 like the escape 3 are better then the cheap $100 phones Tmo offers to those same customers. It would lose them a good chunk of revenue, not only from the customers being forced to leave, but from the other people that only use 2gb a month and more thier friends are telling them about this service that is in more places works more consistently and is $150 less after all is said and done with than they are paying. Lol. They have “think tanks” for these types of things though and they have the real numbers. Maybe it wouldn’t matter with current growth patterns that they list that customer base, maybe it will Happen when they merge with big cable at some point? I really don’t know, but I do know based on history, that customer base would be given 6 months to a year notice before the switch happened.

        • Dude, your post is so full of crap. lol. First off, The new T-Mobile one does not have Binge on. Even T-Mobile stated you do not need binge on if you have unlimited data. However, this from T-Mobile is not really true. I switched to the new T-Mobile One plan from Simple Choice Unlimited, and switched back immediately. I was able to switch back because in chat, they incorrectly told me I could save an additional $5 a line with auto pay, making my bill just $140 vice $160. I even clarified that with them, and repeated it directly back, and they said that was correct. Well, they screwed up because with Auto Pay, its $160 ($180 without auto pay). So I was able to switch back, and glad I did. With Binge on, even though you have an unlimited data plan, any video you watch while binge on is active does not count towards your data, thus, you would never break 30GB threshold. And yes, you still get the free vudu credits. Binge on does have it’s benefits, even for unlimited data users on the Simple Choice plan. I switch it on in the mornings before I turn on PS Vue at work at my desk. ZERO data usage. And guess what, the 480p video looks just as good on my Galaxy S7.

        • lbarllcodel

          Bro, I worked as tech support for 2 years at tmo. You don’t gotta believe me that your “binge-on” service doesn’t count towards de-prioritization, but it does. I had to explain it to pissed off customers that would only be pulling 1.5 down after breaking the limit. The thing is, you probably don’t even know you’re de-prived because you are used to a 512k stream and 1.5 down for web viewing is still fairly quick. Why else do you think you can see the usage separately and then combined through my.tmobile. once you hit 30gb Total, your de-prived. T-Mobile one also limits your video speeds . Period. It’s part of the tos on the plan…. I never recommended any customer switch to the “one” plan when I was there because of all the “gotchas”. If gave customers every reason they should keep their current plans and there was a point where I think we got incentives for switching people and I wouldn’t do it. One of the main reasons I quit after so long was because I didn’t like the road the company was headed down. Now that they hold such large market share, it’s just going to be business as usual. You’re lucky you weren’t told correct info, you got to switch back to the SC plan.

          Like this guy’s post below this one. He switched from the 2 for 100 and got throttled during video streaming. He can change the YouTube stream settings, yes, but that buffering issue will only get worse if he does… He messed up big time because the 2 for 100 was the best plan TMobile ever had. He probably got suckered into a BOGO S7 edge deal and switched. It is was it is though. Not all unlimited is equal. The speeds on thier true unlimited service was the best, hands down. But 512k for streaming and tethering unless you pay an extra $25 a line (which is when you get the $5 discount btw, paying for the extra, even reps couldn’t understand the plan for months haha).

          Believe it or not, IDC, but it’s life. One day you’ll call in mad at someone because your music or file downloads are slow as hell while in a metro loc. and they’ll give you the same answer.. oooorrr they will agree and “file a ticket” that you’ll never hear back about so they don’t have to give you the bad news and risk you leaving a negative feedback for an issue they can’t control.. Then they’re stuck with a 1 on their customer survey that tanks their overall goal and they lose $3 -$8 per hour. Glad I don’t have to deal with the stress of looking at those stats anymore . Don’t get me wrong. I Loved the company. I Just really hated the job.

  • onthegreenz

    Tmobile does a fantastic job in marketing and confusing the average consumer who doesnt know better. Kind of like how they want you to believe that by raising to 30GB , its a “benefit” to you . The difference is after 30GB, you are throttled regardless. Doesnt matter i youre in a congested area or not. They will slow your speeds. Where as Verizon for example, will prioritize ONLY if youre in congested area , after you use 22GB per each line. Not to mention Tmobile charges you more to get off that 480p video throttle, but to each of its own… I have Verizon and Tmo for work ( my cheap ass company got sold by the incentives, but they are going to move back to Verizon once contract is over) , Tmobile was such a sht show. so much show they actually gave us all these network extendrs things for our office and home for free, and said connect through your wifi. ROFL – Why would I pay for celllar communications so that you can now jump on my FiOS connection that I also pay for? Does that make sense? HAHA I guess you pay for what you get, oh and jesus.. do people actually fall for the Free Pizza coupons? lol , I just want my phone to work … really

    • Jesus Christhole

      video is actually not limited to 480p now

      • onthegreenz

        That is true, they made changes since Verizon released their new offerings. I am interested in 5G LTE and how that works out for all .

    • Hector Arteaga

      No they don’t. I had multiple lines on T-Mobile and I rarely noticed the difference between the depri line and the normal lines. My experience was much different than yours.

      • James Camptone

        No. This is not true for everyone, so don’t say it’s not remotely true.
        My speeds are slowed no matter what after 30, except after 2 in the
        morning. We have like three T-mobile locations in a 5 mile radius, so
        maybe more subscribers in my area.

        • Joseph McCovery

          First, you say that your speeds are slowed ‘no matter what’, but then you say that after 2am, it goes back to normal.

          That most likely means the network node where you live is congested during the evening, hence the slower speeds after passing the limit.

          The multitude of posts you have made on this article alone proves that the deprioritization works EXACTLY like T-Mobile says.

          I routinely use upwards of 100GB, as my phone is my sole source of entertainment and internet while I’m on the road, and I can count maybe 7 times where I’ve experienced slowed speeds due to passing the soft cap.

        • James Camptone

          It is slowed at work and at home. So the network is congested 20 hours out of the day? Really? They are throttling, until the network is basically not in use. Whatever. I am not here to argue or provide statical analysis to people on my situation.

    • Phil7474

      Wrong! You can’t be a tmobile customer. I hit over 30 every month and my speeds aren’t or haven’t been affected. I’m sure if I wonder into a congested area during peek times of the day I’ll see the performance difference but not where I’m at. Over that 28/30gbs with no problems

      • Jesse Wilson

        I have t-mobile and never have noticed slow speeds lol… I use 50gb or more, also recently they stopped charging for hd video… Just activate the hd pass once and dont worry bout it.

        • James Camptone

          This is not true for everyone, so don’t say it’s not remotely true.
          My speeds are slowed no matter what after 30, except after 2 in the
          morning. We have like three T-mobile locations in a 5 mile radius, so maybe more subscribers in my area.

      • James Camptone

        No. This is not true for everyone, so don’t say it’s not remotely true.
        My speeds are slowed no matter what after 30, except after 2 in the morning. We have like three T-mobile locations in a 5 mile radius, so maybe more subscribers in my area.

    • gmo8492

      That’s not even remotely true, I’ve gone past their deprioritization threshold constantly and I have not been slowed down into oblivion. Never got a text or anything like that, but I do realize others do. It depends on where you live, but my data has always been usable and the speeds have been consistent.

      • neice

        I agree my data speeds remain consistant unless im downtown during 3-5. I guess because all the people leaving work for the day hop on their phones

      • James Camptone

        No. This is not true for everyone, so don’t say it’s not remotely true. My speeds are slowed no matter what, except after 2 in the morning. We have like three T-mobile locations in a 5 mile radius, so maybe more subscribers in my area.

    • Frankwhitess

      What mountain do you live in that t mobile does not work? I live on 57th Street in nyc.. I can send you a screen shot where I am currently at 72 gigs usage of data for this billing cycle… Still have 16 days left to continue eating data… So where do you live? Does your area only have one cell tower ?

      • thepanttherlady

        I got another area in Orange County last night that doesn’t get service. Turtle Bay Dr. In Newport Beach. :/ I couldn’t get a connection until I was several blocks out of his neighborhood.

        Disclaimer: Passenger also having trouble connecting but I don’t know what provider they had.

        • That’s probably the known location of the alien transmission array. Everyone has trouble there.

      • onthegreenz

        Glad you asked Frank, there are plenty of areas that are spotty in NYC NJ Metro. Im not here trying to convince you nor do I really care, but if you think that TMobile’s coverage is the best – then so be it. I have substantial proof that I wish I can show you otherwise – is the same proof that our clients rely upon and why they end up selecting Verizon. Not all , but majority of them do. I will be fair, Tmobile has gotten much better.

    • David c

      You really don’t know what you are talking about do you. Perhaps you have a messed up phone or something. I’ve never had a bit of trouble with anything on T-Mobile and it often surpasses my friends on other networks as far as speed and everything. They are usually jealous that they can’t do the same stuff on their networks.

      • samsung freud

        Which other network are you surpassing?
        I have some work buddies that have speed contests once in awhile.
        Our last test in december had Verizon 1st, AT&T 2nd, Tmo 3rd, Sprint 4th.
        “Sprint racer” just got another job and moved away, so I’m looking for another sprint racer.
        The “ting” user refuses to load “that hacker sh*t” on his phone.

        • onthegreenz

          No joke, it sounds like a bunch of Tmobile employees here.. lol

      • onthegreenz

        jealous? you have friends that are jealous? Do you like sit around together at the bar, and you do speed contests in a group setting? btw , i am sure there will be times that Tmobile is faster, but I am telling you based on experiences and testing – Verizon is the better network with coverage and speed. The numbers dont lie, I do project management for hundreds of clients that rely on mobile communications – about 76% of our base are with Verizon. Its not even a competition and of course, our dumb ass VP wants to try Tmobile because he was trying to look like a hero to save a buck …. cant wait till we get rid of this sht.

    • James Camptone

      Yes. I agree 100%. The speeds are slowed down no matter what after 30. The statement about prioritization is just to avoid lawsuits.

      • Bonedatt

        Not necessarily. I’m at 52GB right now, and I haven’t been slowed down. I’m still averaging 36Mbps and my new billing cycle starts in 8 days from today.

        • Luis Hotdaddy Vasquez

          Not really dude… Last month I hit 105 GB of data usage and didn’t experience slowdown whatsoever…

        • Bonedatt

          Luis, I think we’re saying the same thing. I’m not sure who “not really dude” is in reference to, since neither of us is being slowed down when we exceed the 28GB threshold.

        • onthegreenz

          It should noted that the average person isnt going to notice it specifically with the way algorithms are established today, and if there is any prioritization – most networks today load balance it well. What you would see significantly in cellular service is voice disparity, because voice transmission cant be manipulated.

    • MadMartigan

      “The difference is after 30GB, you are throttled regardless. ”

      This is such absolute bullsh*t. it completely depends on your location and usage in the area.

      Troll somewhere else, loser.

      • onthegreenz

        Who’s trolling? Why are you cursing? If Tmo works for you great, you act as if I am telling you to cancel. I am just telling you what our TMO rep told us, this isnt information I made up. Go ahead, read the T’s and C’s.

        • MadMartigan

          Your statement: after 30GB, you are throttled regardless.

          Fact: You are deprioritized after 30G and only throttled on congested towers.

          Your statement= bullsh*t.

          Have a great day.

        • onthegreenz

          Lol whatever you want to believe. I really dont care, Tmo rep told me this. I see no reason for them to lie. Here in NYC , it is always congested so I guess thats all the time. Oh wells . Have a great day !

        • MadMartigan

          lmao…

          So if it’s always congested for you, it must be for everyone.

          Nice logic, bud. You really need to get out more.

        • onthegreenz

          You’re like a child, I swear. Did I say that ? Im pretty sure I was sharing my experience .

          But if you must know, I do project management specifically in cellular network testing and aggregation. We had a client who asked us to evaluate 4 primary carriers here in NY/NJ/CT markets for mobile telecommunications, basically mapping. Verizon finished first, with Tmobile 3rd. So sure, I believe you have great connection on the corner of 57th and Broadway, but overall Tmobile’s achilles has always been their coverage and sNR ratios.

          So congrats, you’re an average user with a network that works for you, but for many including myself – we need more than an average network. Theres a reason why Uber , CIA, FBI, NYPD, NY DOT, PARKS, and on and on and on all chose VZ as primary carrier. This isnt opinions, its just facts. Some people are willing to pay for more who need more. Im not asking you to sign up for VZ or Tmo, but if youre going to tell me that Tmo is a better service than VZ, I have to disagree. Based on real world testing and analysis. VZ isnt #1 in the industry by chance or by price. Hope this helps you bud.

        • MadMartigan

          “Did I say that ? Im pretty sure I was sharing my experience .”

          Did you say that? Let’s take a look….

          “The difference is after 30GB, you are throttled regardless. “

          I’m pretty sure you did. Funny how that works. (“You are” seems to imply a bit more than “personal experience”…)

          Maybe try not over-generalizing in your emotional knee-jerk reaction posts from now on. That might help. Have a great day.

        • onthegreenz

          lmao – I have Tmobile for work and Verizon personal

          Tmobile sucks, sorry bud. I dont even know why you care but whatever. Something tells me they have to offer free pizzas to entice people like you.

          Our Tmo rep advised to all of us, we will be throttled, WHY – because we sit right on top of Grand Central where their network is always at full or near capacity . And regardless of your plan, network management is always prevalent to any carrier so if you truly think its just during congesting – pick up a book and learn something will ya. After all the information I provided you, thats the only comeback is the terms and condition argument. lol

          I am having a great day bud. Thanks !

        • MadMartigan

          You just can’t read, can you?

        • onthegreenz

          Enjoy your Chipotle bud. lol

        • MadMartigan

          Troll on, man. Troll on.

        • onthegreenz

          Truth hurts.

        • onthegreenz

          btw- which Tmobile store do you work at ?

  • Allen Alberto Enriquez

    Do you have any tips where to look how to’s? I know how to do it for my smart tv but a cellphones.

  • Allen Alberto Enriquez

    Since this new T-Mobile one has started has anyone noticed the difference on HD vs. 480p plus the price difference between Legacy plans?

    Because I have Simple Plan Choice unlimited North America 3 lines for 70 buck’s alone with the new 3rd line promotion. I have unlimited tethering on smartphones and tablet.

    I am wondering if I should keep it or stay?
    Like YouTube, HBO, Showtime anytime, Etc.

    • David Muhs

      If you have three lines for $70, and unlimited data, including unlimited tethering, then I believe you’d be crazy to switch to another plan. You will not see an obvious difference in picture quality on a small screen. I didn’t know T-Mobile offered an unlimited tethering plan. So, don’t go or leave! ;)

  • Mail carrier

    Got Verizon Unlimited on day one, exceeded the 22gb threshold intentionally to see what the slowdowns would do, all the way to 30 gb with no slowdowns at all, no warning message, no nothing. Maybe that has to do w the fact I live in a rural area close to a small city in Iowa. Not everyone is on the tech bandwagon. Whether at home or work in the city it’s been reliable.

    • James Camptone

      The only time I have no slowdown is at 2 in the morning. I frequently go over that limit, from watching YouTube or Netflix on lunch everyday at the highest res. I didn’t buy a $700 phone to watch in 480p or 360p.

      • Darryl Mylrea

        First World problems for sure. “I didn’t buy a $700 phone to watch in 480p or 360p.”…gotta love it.

        • onthegreenz

          Its not first world problems issues, its what you pay for. Some people are willing to pay for a meal with quality food, you want that buffet with stale chicken. Its fine, just a matter of preference

    • onthegreenz

      I have to say I had no issues with Verizon, love that I flew to LA, back to Atlanta, and then up the east coast, and NO issues at all. We even watched an entire Rangers game streaming in the suv on our ride from DC to NYC lol . Cant beat that

  • Matt

    Is this going to apply to MetroPCS customers as well? Not that it really matters but I’m curious.

    • Bonedatt

      If it hasn’t already, it will at some point. It’s theirs after all.

  • Jerrod Dorrell

    All this to cover up the faults and pro lens that’s going on. What about the 911 issue in Dallas and surrounding areas t mobile uh? Why won’t u address that?

    • Luis Hotdaddy Vasquez

      Because NO ONE cares about Dallas nor the opinion of an AT&T, Verizon or Sprint customer. If you don’t like T-Mobile, go somewhere else. Simple!

      • onthegreenz

        go where? lmao, only you can speak about their experience? And if its not positive, you dont want to hear it? OKAY HITLER..

    • mayhem

      Cry me a river.
      Nobody cares about Dallas.

      • Luis Hotdaddy Vasquez

        Exactly! Who gives a penny about Dallas? I don’t neither T-Mobile. That’s why they don’t fix it because they have better things to do than just focusing on one city…

    • Charmed79

      Ignore the tmobile fan boys on here, they are good for jumping on the other carriers, but say anything about tmobile and their shitty service, and watch out. They are a bunch a fan boys, and nothing else.

      • onthegreenz

        tell me about it, its amazes me to see people calling people names and getting all crazy. lol. They sound like Tmobile employees , oh wait..

  • Jerrod Dorrell

    Has nothing to do with other carriers it’s the FCC and Dallas p.d. that put the I do out. I do t care about T-Mobile or any other carrier. If things are fckd up then that’s what it is. Fix it, lives are lost

  • Jerrod Dorrell

    Dude ,do u even know what’s going on or are u just jumping on someone else’s d?

  • Jerrod Dorrell

    Most likely ,either if u do

  • pops87

    Does this also apply for MetroPCS?

  • mreveryphone

    James Camptone you are hilarious! You keep copying and pasting the same thing on everyone’s response… You do realize that everyone’s experience is going to be different right?

  • FryChickenIsha

    I love this! Even though I never use more than 20GB. ❤️

  • EastWindRain

    They should have two separate LTE data buckets:
    1. areas with congested towers (30GB, then throttled)
    2. areas with no congestion (no limit).

    So that if I consume 29.9 GB while in area 2, that won’t count against me when I’m in area 1.

    • Matt

      No. The system already does not deprioritize areas with no congestion.

  • The Waz

    I have a great idea……what needs to happen is the LTE data bucket should just be eliminated…..there is a pain point. After that happens, then T-Mobile should find all the ATT towers and knock them down.

    • The Waz

      Great Idea.

  • Glenn Gore

    They also announced this today: http://www.fiercewireless.com/tech/t-mobile-cfo-covering-remaining-lte-coverage-gap-big-priority

    They’re doing a great job in getting closer to the Big 2, they will make it before we know it.

    • Sharti24

      Hopefully they shut down 2G Edge and 3G hspa once they begin rolling out 600mhz

  • Gardo

    I got question, are any of you guys have extreme buffering issues with YouTube?? Ever since I changed from the simple choice all unlimited 2 x $100 to the Tmobile One Plan with the free HD promo my streams suck big time, I have to downgrade to 480p to get the video to stream consistently.

    • mingkee

      You have to login my T-Mobile
      Profile
      Choose your number
      Media Settings
      Enable HD

      • Gardo

        I already did that when I switched my plan and still have the problem. I just don’t remember having this issue before or maybe I’m more self aware now but for sure the streaming sucks.

        • mingkee

          Did you have BingeON enabled on that line?
          I suspect it causes the problem because I have exactly same problem on tablet line.

        • Gardo

          No, I remember disabling BingeOn on all of my lines, it was always full speed.

        • mingkee

          You have to call CS.
          I have three lines with unlimited data
          Main line
          Phone data only
          Tablet
          Main line and phone data have no problem playing streaming video even Tablo, but tablet line has problem and it had BingeON.

    • onthegreenz

      Im not surprised at all . I’ve seen this in our office on our devices, but that also could be from our coverage. I swear – in building wise, Tmobile really sucks.

    • TechnoRealz

      It’s YouTube’s server.
      If you click on the video that doesn’t have a lot of views vs. one that does, it will get deprioritized to a lesser server cluster.

      How do I know – I get 480 buffering at home on my 150Mbps download @ home & I have to force switch to 1080P in the YT settings.

  • John

    After a lot of calls and reading the Terms Of Service many times I think I know what Tmobile is currently doing with their data service. The only plan that will let you tether your phone (NOT hotspot device) and have “unlimited” 4G LTE is the T-Mobile ONE ($75 / month) with the ONE Plus (Another $25/month). This is supposed to get you “unlimited” data that you can tether from a phone. If the file you are downloading is a video file then they THROTTLE you to 1.5Mbps regardless of the speed of the network, or the loading of the network, or how much data you have used. What you will see is it will start out downloading fast, and then it will throttle you to 1.5Mbps when it recognizes it as a video file. After 32GB of downloaded data they deprioritize you so everyone else gets their data first and you get what is left over. I think the deprioritizing is reasonable and if you are on a lightly loaded tower like I am you see almost no difference. In their “Fair Use” policy, if you use too much data (top 3% of users ~32GB) and it is tethered most of the time, they say they may contact the customer. If you have used more than 32GB of data and turn in a trouble ticket, they will reject it immediately. This is about the best plan out there that I can find for high data usage, and Tmobile has super fast 4G LTE (over 15Mbps on my tower) but I think it is still a stretch to call it unlimited.