T-Mobile’s 3rd Line Free promotion launches today

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Following its announcement earlier this week, T-Mobile’s latest promotion is now live.

T-Mobile today kicked off its 3rd Line Free promotion, which is pretty much what it sounds like. Customers with at least two voice lines can get another line for free after bill credits. That free line can be an additional voice line or a tablet, smartwatch, or a SyncUp Drive.

Your free line will match your current paid voice line. If you’ve got lines with different amounts of data, your free line will match the line with the least amount of data.

This offer is available to customers on T-Mobile One, Simple Choice, and Simple Choice No Credit plans. To qualify, you’ll need at least two postpaid voice lines. Customers that take advantage of this deal can keep their free line for as long as they’re on an eligible plan and in good standing, or until they make changes. Customers canceling a line after February 27, 2017, aren’t eligible.

It’s also worth mentioning that this deal does stack with other promos, including the current T-Mobile One promo that offers two lines for $100 per month all in. So with both offers, you can get three T-Mobile One lines for $100 per month. Finally, small businesses with up too 11 lines are eligible for this free line promotion, too.

T-Mo says that the 3rd Line Free promo will run for a limited time only, so if you’re thinking about taking advantage of it, you may want to do it soon.

If you’ve already taken advantage of this deal today, let us know how the experience went for you!

Sources: T-Mobile (1), (2)

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  • Joe Stolz

    Terrible. I’ll be switching providers ASAP!

    • Josh

      Terrible how? Are you talking about your own service provider which isn’t T-Mobile?

      • Joe Stolz

        No. Mine is T-Mobile and getting that third line free was impossible. I’ll be switching to AT&T very soon.

        • Marco

          how was it terrible?

        • Marco

          i mean impossible?

        • thepanttherlady

          I had the option to add 2 data lines as of Monday, now that option is gone. Customer care was already scheduled to call me today regarding adding one of them as the free line and the option for her to add it was also gone. There is a supervisor and another department working on whatever the issue is. :/

        • Acdc1a

          These promotions are silly. Just offer a promo plan that anyone can grab.

        • thepanttherlady

          They got “whatever” resolved and added the free data line. Says I’ll only be paying $25 a month for unlimited 4g data. That remains to be seen…..

        • Joe Stolz

          I spent 6 hours going round and round via chat and customer care trying to get a third line free but being told I had to add a fourth line to get the deal. Paying off my phone and leaving. Complete nonsense.

        • metalspy8

          this is the reason you are leaving.GTFO than.

        • Joe Stolz

          Then not than. Go troll somewhere else!

        • Billy Malcolm

          Me too. Ive been with them since voicestream days. New customers get 3 lines for 100 bucks. Current customers pay over 150. Not right!

        • Marco

          noo it’s for current costumers too! as long as u have 2 or more lines and haven’t canceled a line of service prior to feb 27th, and have simple choice or one plan then are eligbile.

        • Marco

          ohh and the line u want free cannot be a line already activated! People need to learn to read before complaining.

        • Joe Stolz

          The website does not specifically say that. You need to find your bridge and go to sleep.

        • Moby

          Yes, the website specifically says that:

          “existing customers with at least 2 voice lines on T-Mobile ONE or Simple Choice can get 1 additional line for FREE after bill credit. All free lines must be activated during the promotional period and you can keep the promotional pricing as long as you maintain qualifying service and line count.”

          So stop lying that the website doesn’t say it.

        • Joe Stolz

          Exactly. Where does it say that the third line can’t be existing. It’s already additional and should be free. Then I’d switch to One which is what they want everyone on. So don’t call me a liar you troll. Also, Tmobile has acknowledged that the fine print isn’t showing in everyone’s browser.

        • Jay Riemenschneider

          says “can GET 1 ADDITIONAL line” not “if you have 3 lines and dont want a 4th we’ll pay for your already activated 3rd line”,says “must be activated during promotional period” not “an already activated 3rd line will be credited”…your 3rd line may be an addition to your original contract,but isnt additional in this instance because you are not adding it during this promotion,and you know they are not going to just stop having you pay for something you already pay for,fine print or not,thats just common sense

        • Moby

          It says it right in the quote: “All free lines must be activated during the promotional period”. If you activated the line prior to the promotional period then obviously it doesn’t qualify to be free now does it?

          If you want a free line activate one during the promotional period.

          And yes you are clearly a liar. The quote comes straight from the website. You said the website doesn’t say it. Blame the browser all you want, it’s clearly on there.

        • MadMartigan

          He’s screwing with the word “additional” to make it mean something he knows it does not mean. He’s whining because he wants to whine. there’s no point in trying to reason with someone who refuses to utilize any ability to reason.

        • Moby

          He can screw with the word additional all he likes. It doesn’t change the fact that the line “must be activated during the promotional period”. The site says it and clearly he activated the line before the period. Therefore he’s not getting it.

        • kev2684

          You’re still eligible to get a 4th line free. How are you getting screwed again?

        • Joe Stolz

          Because he is paying $50 more a month for 3 lines and doesn’t need the fourth. It’s basic math and reading.

        • kev2684

          The point of these kinds of promotions is to lure people from competition. They didn’t have to offer this to current customers but they still did. He’s not losing on anything. He just joined at the wrong time.

        • Joe Stolz

          Flawed logic. Are you a rep?

        • kev2684

          Flawed or sound? I just posted how their $25 “sim fee” is really an activation fee renamed so they don’t look like they’re just as bad as VZW which John has slammed before on another thread. If I was a rep I would suggest to not do this at all because of the billing hell I’ve been on for the 2 free lines from since I added those during the BF deal, but that would be a no no and I’d be fired. I’m just giving credit where credit is due.

        • MadMartigan

          lmao…

          I love how suddenly not wanting something for free because you don’t need it = getting screwed.

          Entitled much?

        • Joe Stolz

          I don’t need a fourth line. My third line should be free. No entitlement there.

        • MadMartigan

          “My third line should be free.” (That you are already paying for and does not qualify as it is an existing, current line)

          “No entitlement there.”

          I just can’t stop laughing…Do you even read your own ridiculous comments? You should. It’s a riot.

        • Billy Malcolm

          What about those of us who do not need or want another line? I already have 3 phones and a tablet and a wearable.

        • Bklynman

          All you need is one voice line,this is free. But what I have been reading on here but(not sure those) you have the one plan to get the free line. Call them up or go to a store to fine out for sure.

        • Phone Guy

          Don’t add it then. Easy.

        • Phone Guy

          Its about adding net adds for T-Mobile. Everyone gets the same deal.

        • Marco

          have u cancled a line recenltly?

        • Joe Stolz

          No. Not in over a year.

        • SirStephenH

          So you’re pissed because you failed to read that the free line has to be new? Seriously!?

        • Joe Stolz

          Doesn’t actually say that. So yes.

        • MadMartigan

          “Doesn’t actually say that.”

          O RLY?

          “Existing customers with at least 2 voice lines on T-Mobile ONE or Simple Choice can get 1 additional line…”

          You do know what “additional” means, right? Right?

          But hey, enjoy AT&T now they’ve finally started being worth considering thanks to T-mobile’s pressure. Kthxbai.

        • Joe Stolz

          Yep. My third line is additional. I understand that word.

        • MadMartigan

          If you currently have 3 lines, then the 4th would be “additional” (in addition to your current 3). If you have only two lines, you can indeed get the third for free, as it would be in addition to your current two.

          English. It isn’t that hard.

        • RealShit

          Yes he is pissed because he failed to read the fine print lol

        • Joe Stolz

          Tmobile acknowledged that due to browser ussues, the fine print wasn’t showing on all browsers. Even the rep I spoke to wasn’t seeing it. And you do realize that DirecTV lost their suit based on deceptive hidden fine print?

        • Phone Guy

          He is just having a temper tantrum. Lets see those tantrums when he gets his at&t bill. Now that will be funny.

        • Phone Guy

          Ouch. Enjoy the super high prices of at&t

        • DM725

          lol

    • Egor

      More bandwidth for the rest of us. Bye bye!

  • Joe

    It has to be a new line. You can’t have three lines and expect to switch to the 2 line $100 deal and get the third one free.

  • Philip

    I cannot do this. I am on T-mobile now on another plan. I can cancel my old plan now and I use my wife name as she is not the primary. Correct?

    • Moby

      You can definitely use your wife’s SSN. However, you may have to port your number out first and then port back in to the new plan under her name.

  • Scott

    I was told the SyncUp Drive promo ended yesterday. Too bad. That’s what I wanted the line for.

  • FatManChew

    I guess I should have read this article before I ported out one of my lines. Oh well.

  • taxandspend

    It’s a bummer that existing customers can’t use this to transition to One, make one of their existing lines free, and get the same rate as a new customer. That’s very Sprint-esque.

    • RealShit

      But you are allowed to switch to the 2 for $100 or $110 without AutoPay rate plan if you currently have an older plan with taxes not included. You are also allowed to do so on larger account with 4+ lines. That’s not Sprint-esque at all if you ask me.

      • taxandspend

        It’s Sprintesque because existing customers can be shut out of a nice deal that new customers get.

  • Corey Jalette

    Just left the store with my tablet plan. 0$ out the door becauae i had a extra sim card. Such a happy customer !

  • Philip

    Here is what someone told me how to do this if currently have Tmo. Port all your lines to Google voice, that way you will not loose your favorite number. Its $20 each to Google. Cancel existing account. Now ask your spouse or anyone you trust to sign up as long as they are not the primary and get in.

    • Corey Jalette

      Except if you are buying or leasing a phone. You have to buy those out when cancelling your plan.

    • They_Call_Me_Bruce

      This only works if you have or want the One plan. If you have an older plan your spouse won’t be able to sign up for that.

    • RealShit

      Lol that would be such a headache and you’d only be getting one free line out of it. Not worth it personally. (Hope everyone on your account doesn’t mind porting out then porting back in and having to activate multiple SIM cards).

  • stuman19741974 .

    I just called and added a free 6gb tablet line (I have Simple Choice plan). Had a spare SIM card from a recent iPhone 7 upgrade. Gave the nice lady the 19 digits from the card, she had it added in less than a minute.

    Now hopefully no issue with my plan and credits once the next bill shows in 7-8 days. But as of now, pretty damn happy!

  • Deihmos

    This really sucks for people like me that have 3 lines and would like one free. Old customers always get screwed.

    • Acdc1a

      You would get a 4th line free. My guess is you know that and aren’t a tmo customer though.

      • Joe Stolz

        Are you incapable of reading like a TMO rep? He said he has three and wants one more free. And it doesn’t say you can’t on the website. TMO is aware of an issue where the fine print isn’t showing up in some browsers.

        • RealShit

          This free line can be the 3rd, 4th, 5th, 6th, 7th or 8th line. It doesn’t even have to be a voice line it can be a hotspot line, tablet line, syncup drive (mobile internet for the car) line, wearable watch line.

        • Joe Stolz

          Again. Doesn’t say that. Also never says my current existing 3rd line can’t be made free.

        • Acdc1a

          Seems that the only one incapable of reading is you. You can be a business with 10 lines and the 11th is free…

    • SonyaSq1913

      You should be able to change your plan by asking for the new promotion.

    • RealShit

      You are eligible sir. You need only minimum two postpaid voice lines to qualify for this promotion. The promotion includes many grandfathered rate plans. Chat or call a T-Mobile rep to verify.

  • tehboogieman

    Since taxes and fees are now included, does that mean that they don’t charge these for the free lines?

    Also are can I get a free line for a tablet or laptop?

    • Jorge Salgado

      Not sure about the taxes, but you can add a line for data or tablet.

    • RealShit

      Taxes are indeed included for the free line. The tax inclusive feature counts towards all lines and all features EXCEPT Jump On Demand lease payments because you don’t pay the taxes up front with Jump On Demand. That is the only exception.

    • Moby

      Taxes and fees are not included if you’re adding the free line to a Simple Choice family plan.

  • CristianJ

    Just added a sixth line to our T-Mobile ONE plan. We have five voice lines in total, two of which are free from today’s 3rd line free and the other from the T-Mobile ONE 4th line promo, and finally our free Mobile Internet plan from the Friends & Fam 2 Lines On Us promo. Oh, and our last bill was about $30 less than last month’s.

    • RealShit

      You sir are winning, I myself have many lines (7 voice lines) and unfortunately I didn’t catch any of the free line promotions. I had these lines for a long time. Touché.

  • They_Call_Me_Bruce

    I called this morning to ask where my credits for the November two free lines promotion were. The rep told me that they should start appearing since this is the third billing cycle and that was the longest they said we would have to wait. He ended up giving me an instant credit that showed up on my bill an hour later. Anyway, he also said I was eligible for a third free line on top of the other two and rang me up for the newly increased sim card which should come in the mail tomorrow. I’m gonna wait for the next big phone promotion and then I’ll be set, as long as they get the credit thing straight.

    • RealShit

      It is a headache sometimes with the delayed credits but that is only in the beginning. As long as your account remains current you will continue to get those bill credits for the free line. It’s automated by the system so it’s not dependent on a representative to log in every month and credit you.

  • Jorge Salgado

    Went by the store today and added my free line. Bought the sim card, added the line. Easy Peasy! I’m grandfathered in under Simple Choice unlimited data, so with today’s addition I have 6 lines for $140 with unlimited data!

    • RealShit

      Honestly, you would save so much if you switched to T-Mobile ONE. Simply with the taxes being included it will bring your monthly costs down. Then there’s the $5 AutoPay discount per line up to 8 lines ($40 max). Those two things combined are wonders. Think about it.

      • Chris

        I switched to the one plan until I went home and the hotspot was like dial up, it sucked bad. so I called and apparently I’m grandfathered so I upgraded our 3 line to unlimited high speed and because we cancelled our Verizon wifi we use our hot spot. We get 14 GB high speed each line hot spot, so more than enough data for us. I’m paying 150 for 3 lines and the one plan hot air sites suck. I tested and I’m getting 33gb download speed on TMO for my home from my Pixel.

      • Jorge Salgado

        Wouldn’t TMO one cost me $180 for 6 lines? Plus tethering on one is super slow. I get LTE tethering on all my lines now, plus all the intentional data access. Even with taxes, I think I’m doing better than ONE. Help me see if not. Including taxes, I’m sub $30 per line.

        • resource

          You get 10GB of full LTE tethering. That was the point of the matching the VZW Unlimited plans.

    • MadMartigan

      “Bought the sim card”

      Come get your free line for $25, right? ;-)

      • Jorge Salgado

        Hahaha yeah, but I asked nicely and they matched the online $15 discount! Got it for $10. Even for $25, hell of a deal!

        • Reagan1

          On TMO or somewhere else for the discount?

        • Jorge Salgado

          At the TMO store I’ve been going for years, so they know me there. Good guys, good TMO reps.

  • StankyChikin

    So.. I have the 2 lines for $100. I go online to add a 3rd line and it tells me that my monthly payment will be $155 a month. Am I to assume that they will not only credit me the $10 for autopay, they will credit the $45 for the 3rd line?

    • RealShit

      As per usual with any “free after bill credit” promotion they will begin crediting your account in the amount of $40 or $45 (w/o AutoPay) every month. The first bill credit will be 2 stacked credits to reimburse you that first month.

      • StankyChikin

        TY

  • sgtguthrie

    I got mine today… Just paid for the Sim.

  • Billy Malcolm

    I was a loyal subscriber for years. Back when tmo didn’t have a good reputation i stuck it out. Now they are great and offer great deals and everyone is jumping on board and they are forgetting those of us who helped them get there. New subscribers pay 100 bucks for three lines. I pay over 150. My bill has been over 400 bucks a month for a long time now with all my extras and equipment. That’s a big difference. They need to remember the people who were with them back before they got their act together.

    • Bklynman

      How many lines do you have,and are any of them with the one plan? And are you on autopay?

      • Billy Malcolm

        5 lines. All tmo one. Absolutely no need for another!

        • MadMartigan

          5 lines on ONE? Should be $190, not $400. Same deal new customers get.

          What “extras” are you talking about?

        • Joe Stolz

          He did mention equipment.

        • MadMartigan

          He did.

          Everyone has to pay for equipment, so blaming T-Mobile for that is a bit disingenuous – hence why I didn’t bother mentioning it.

        • Joe Stolz

          But you asked what else he is paying for and it was right there. Also, not everyone is paying for equipment. I don’t.

        • MadMartigan

          You really just cannot read, can you?

          “My bill has been over 400 bucks a month for a long time now with all my extras and equipment.”

          “What “extras” are you talking about?”

          Relevant parts called out for ya. You’re welcome.

          You got your all of equipment for free, eh? Not a dime paid? Nice. I don’t believe a word of it, but nice.

  • FILA

    This deal runs till the 5th. This is shown in the T-Mobile Tuesday App

  • Loodachris

    I already have 3 lines and no need for a 4th and was told the free line would not count towards the 3rd line I already have. Thinking about adding the 4th line anyway so when my 6 year old is old enough to have a phone then we will be locked in for free at least. The only positive thing for us about this promotion.

  • gorilla

    How is it fraud when we’re not under any contract? We should be able to cancel anytime and rejoin anytime.

    • Phone Guy

      There is probably some clause in fine print in the 200 page agreement that any number that is ported out of T-Mobile and comes back within x amount of months won’t qualify for certain things.

  • Alex Pilaia

    I did this exact deal. 2 lines for $100 and added a tablet line as #3. I arrived home and created my new Tmobile account, only to see a $75 monthly charge for the tablet line. On hold with Tmobile now… I knew it would not go smoothly. Nothing ever does..

    • Tito

      It’s going to say $75/month. But it’s free after bill credits.

      • Alex Pilaia

        Im assuming that. Just want to clarify that with a rep.

      • msohail

        Thats what the rep told me ..

        I also got the 2 free line promo the last time and had to call in every month to get my bill adjusted.

      • havocx 25

        Your not the only one. I got the free line last time and now their charging it, so i have to also call every single month

    • Trebanogstrasse

      Hi..my experiences and many I know: TMO stores seem to have issues with employee ability to communicate, provide ACCURATE info…etc..I ALWAYS get top notch service without issues when I call in.

      • warpwiz

        My experience is completely opposite. I have had to go to the retail store to straighten out when they bungled in Bangalore (or wherever the boiler room operation is). They always know what’s going on and how to set it up. (Columbus Georgia store on Veteran’s Pkwy)

        • Trebanogstrasse

          Hmmm…sorry to hear that…in my state if you dial 611 between 7-7 M-F, one reaches a local agent….I get the BEST customer service ever! #MagentaRoyalty

    • G

      This is the correct information.
      $75/mo regular price. -$50/mo for being a T-Mobile voice customer. If you set-up auto-pay, you get an additional -$5/mo – Finally, within 1-2 bill cycles you will see a $20 credit each month making the line free. Be patient with the credits as they usually appear AFTER the paper bill generates.

  • The One

    Tried to add a third line with an existing phone. The rep said it would cost me $40 the first month plus $25 for a new SIM. I believe the SIM price because I saw it was raised just in time for this promotion, but I don’t see any mention of the $40 first month fee.

    • Phone Guy

      You could buy the sim kit at best buy for $4.99 and bring that in with you I think.

      • The One

        I tried – my local Best Buy doesn’t sell anything T-Mobile anymore, and even online is out of stock. It seems like they’re out of stock everywhere except for at T-Mobile stores.

  • Kent Brodie

    I did this today. I am still on simple choice with 4 lines. Added the 5th line, only up-front cost was the sim card (I believe tmo calls it a “welcome kit”?). Anyway, in and out of the store in 15 mins. Done. This was timely; I’m going to use this line for an elderly family relative. Got her a special big-button cell phone from amazon. Great deal. No need to move to ONE– my current bill is still cheaper with the simple choice plan and I’m happy with my usage. Add this free line to the whole pizza I got lasy night- #winning :-)

  • Phone Guy

    So I called T-Mobile. I have 8 voice lines currently (with two being currently free credited.) The agent explained that if I add a 9th line, my plan will “bulk out” and be billed in bulk for the 9 lines, rather than the two base lines plus $20 for each additional, and I won’t get the free credit. I can add a tablet for free, but no more phone lines that would qualify for a free credit. Well, I am eligible to add more phone lines, but none will get free credits past 8 base account lines. Bummer.

  • Rinji

    I went to the store 10:30, I was her first customer today. I have 2 simple choice lines, she said i have to change to tmobile one to get the free line. And to change to tmobile one i have to remove my other services which I have with promotion price. They removed tmobile digits beta testing program, they almost removed my stateside international calling service. And she still couldn’t change my plan to tmobile one. I walked out of the store because I didn’t have any more time to be there. When I left the store, it was 1pm.
    I called tmobile later the same day, they told me I don’t have to change to tmobile one. They made sure I keep the stateside international calling for the promo price. I was able to order the free line Sim card in less than 30 minutes.
    Tmobile store employees suck. They can’t do anything without calling customer service. The store employee even asked me to dial 611 from my cell. Ridiculous!

    • Joe

      That sounds like a shady store.

    • MadMartigan

      Bad store/uninformed employee.

      “Tmobile store employees suck.”

      No, generalizations like that suck. The two T-mobile corporate stores in my area have given the best service I’ve had from any carrier…and they are usually insanely busy.

    • ireneybean

      Yeah I called in to get the deal and the representative tried to make it sound like I had to switch to T-Mobile one but when I told her I didn’t want it if I had to switch then she said that there was an option to stay on Simple Choice. Definitely chose that as I have the original Simple choice 2 lines for 100 … So now I have three for 100 and Unlimited without their asterisk. Plus a 13 pixel credit every month. Feel like I am doing pretty well there!

  • Stacey

    I called customer service last night and added a third line. My upfront cost was $25 starter kit for a sym card. Although customer service told me the new line would match my unlimited line this article says the new line will match the limited data plan I have with my second line. I’m going to call back to make sure. I’m so sure about thevery plan types listed in the article but I have the North American plan with unlimited calls and text. I’m going good to also make sure that plan stays as well.

    • J Cheney

      The free line matches your lowest data line.

  • Wack

    I had unlocked phone and unused sim card from tmobile..called 611 to add third line on that sim and phone..they tried to sell new sim card,.i refused…they added new number on my phone and sim..it was over in less than 30 minutes…

    • The One

      How long was your SIM inactive? Mine had been deactivated for nearly 2 years and they claimed it couldn’t be reactivated. Had to buy a new one or they wouldn’t give me the free line. Can’t believe how expensive these things are getting. They used to be free.

      • Wack

        about 3 months..we bought a new phone after thanksgiving with a new sim card…

  • F4LL0U7

    I was hoping to add my free 3rd line for SyncUp Drive. But apparently the promotion where you can get the device for free ended on 2/28, the day before the free line promotion started. So I just added a free data line in case I get a new tablet or Chromebook in the future. I was able to tell them to not send or charge me for the SIM at this time. So I just have the free line sitting on my account, and when I do need the SIM, I’ll get it then.

    • Egor

      I’m going to pay full retail $149 for the device. I think it’s a pretty sweet deal anyway.

      • F4LL0U7

        It looks like a pretty cool device, but there are others available. There’s one called Automatic for $130 that seems a bit more polished, and it includes 5 years of data service in the retail price.

        https://www.automatic.com/pro/

        • Egor

          No wifi on this one though.

        • F4LL0U7

          Granted, and it’s also only 3G instead of LTE. Personally, our phone lines have unlimited data and 10GB of tethering, so the wifi hotspot wasn’t the main selling point for me. But if you have 3 kids in the back seat all watching tablets on a 10 hour drive to grandma’s house, I can see where it would come in handy.

        • Egor

          One thing that isn’t obvious to me – does wifi usage count as tethering and therefore subject to 10 Gbytes cap.

        • F4LL0U7

          I’d call to make sure. The way I understood it, if you add an unlimited data line to your account to use with SyncUp Drive, you would not have a cap on that data. I would think you’d have an unlimited wifi hotspot in your car.

          Again, just my speculation, don’t make any decisions based on what some dude on the internet is saying. Definitely speak to a couple of different T-Mobile reps to confirm.

        • Egor

          notimpressed.jpg

          Evidently you can only have 6 Gbytes plan on tablets and SyncUp. I was told so in the store and confirmed right afterwards by calling 611. By the time I learned this, I already spent more than an hour waiting in line, so I decided to go for it anyway. Wifi works, but is kinda flaky – was kinda slow on my wife’s phone and mine would only connect after third attempts. The app was showing me an error when changing SSID and pre-shared key, but those changes were applied anyway.

        • Egor

          But generally wifi works. I compared speeds in the same spot with my Nexus 5X (down/up/ping): 43.38/6.15/29 through the phone directly, 15.62/17.75/27 through SyncUp. Also, the box is fairly large. I used to ride with a comparable device – Snapshot from Progressive and this one is about 1.5 times larger. I switched my phone to use its wireless when in range and enabled Kickback feature – hoping to gain $10 bill credit out of this.

    • GE918

      The free phone line runs from 4-1-17 thru 4-5-17

      • Dummy Up Meathead

        4/1 or 3/1?

        • GE918

          Sorry about that you I meant March 1st thru March 5th

    • DM725

      Just prepare to get charged for the line a few months before the credits start.

  • Stephen Chen

    I guess most of you guys have never dealt with T-mobile’s so called bill credit. It’s a huge pain. You have to call every month to fight for that credit, and it’s rarely appeared on your statement on time automatically. It makes me so frustrated.

    • nearvanaman

      I imagine if this goes titsup and thousands of people don’t get bill credits, Legere’s Twitter timeline will blow up. The agent told me that they have absolutely fixed the problems with bill credits and that mine will appear on my first bill. We will see.

      • JG

        Absolutely? Just got off the phone yesterday to get a manual credit added for the 2 free lines Black Friday promo. Ironically everything was going good here with our 2 lines getting the credits for the last 2 months, and now, this month, we only received one credit. Had to call in to get the other credit applied this month.
        Will see what happens next month. That’s the thing with T-Mobile… We have to watch our bill like a hawk. Just about every month there is something new that we have to call in to have corrected on ours.

        Hopefully whoever told you it’s ‘absolutely’ fixed is absolutely correct.

        • Reagan1

          As a long time TMO customer, I unfortunately agree…you better check your bill every month. Sad in this day and age they can’t seem to get their billing right. That said, I still may grab this free line and give it a go.

    • JG

      I’m avoiding adding another free line this time around because I’m tired of spending alot of time dealing with exactly what you are mentioning.

      • J.J.

        Yup run away

    • DM725

      I was told that for the data line, I would be charged $75 for month 1, $75 for month 2, and then after month 3 I will get a $225 credit. After that I will be getting a $75 credit per month for the data line.

      This was in a store though, and I am always skeptical of them.

  • nearvanaman

    I watched about 30 minutes of YouTube (with HD turned on) last night and used 800MB last night. I think I’ll be going back to 480p.

    On another note, if you do have HD video turned off, even with an unlimited plan, the video data used should not count towards your 28GB soft cap “unlimited data”. If you’re on a Binge-On enabled plan you can use data 24 hours a day without issue. It seems unfair that suddenly you *may* be deprioritized once you go over the 28GB when that would never happen to someone on a limited plan.

    • Acdc1a

      I hate to break it to you but you’re dead wrong. The BingeON data counts toward the 28GB where you will be de-prioritized. I managed to break it on several occasions.

      • nearvanaman

        That’s what I said. It shouldn’t count towards your 28GB

        • J Cheney

          To me it also sounded like you were stating a fact and not your opinion.

        • nearvanaman

          I have added clarification

  • Jay Trainer

    I had a Simple Choice 2 voice – 2 free lines account that I just switched over to $130 a month on T-Mobile ONE. It was a special promotional for those that got the deal back in November. I was able to add a line, too, free of charge because of this change. Now, I am going to be paying $130 a month for unlimited on five lines. If you ask me, this is pretty sweet!!!!

    • Mark

      Keep an eye on it. I was told the same thing. However, when my bill came out I received credits instead. I also received a text message stating the lines are indeed free because they’re ineligible for KickBack. However, there are some employees on Reddit saying that The November lines deal doesn’t transfer

      • Yeezu$

        I too am a simple choice unlimited 2 lines for $120 and also have black Friday deal 2 lines free when I called care about switching to the new all inclusive mobile One they said I would loose my free lines and instead it would be $160 can I ask is that promo still avail today

        • Mark

          Sure. I would ask again. My bill came with the credits on there for the free lines. My new bill reflecting the changes to T1 (TI). I also got the additional free line yesterday.

  • emcdonald75

    I have three lines (2 voice lines and 1 tablet line) for $120, but I tried to convert my tablet line to become the third free line. I told the customer rep that I wanted to cancel my current third line (tablet line) to add it back free (after bill credits + $25 sim card). The customer representative told me that you cannot cancel the third line and then add another third line back in its place for free. In order to obtain the promotion, you cannot cancel a line for an entire year. This did not make sense to me. Can anyone verify?

    P.S. All lines are on the T-Mobile ONE Plan.

    • J Cheney

      You can’t remove a line after Feb 27, 2017 and get the free line. What lines you have now you keep in ADDITION to getting the free line. Also after the free line is added you cant make any plan changes so if you want to change your data on any line then do it before the free line is added.

      • emcdonald75

        Thank you. I guess the rep was right.

    • terron coleman

      Once a line is cancelled, it’s pretty much held in reserve for 90 days, so if you decide to reactivate, you can keep the same number…..cancelling a line and then opening it back up isn’t considered a new line

      • emcdonald75

        Thank you.

    • Egor

      > Customers cancelling a line after 2/27/17 not eligible.

      Fine print right there.

    • Lawrence Ferreira

      if your on t-mobile one just add the tablet on it make it 120.00 for 2 voice 2 tablet than add kick back to one or both tablet and go from 120.00 to 110.00 or ever 100.00 on the mouths you dont pass to 2gb on the tablet

  • Jill

    Verizon’s new unlimited plan has T-mobile running scared. They should be.

    • Dummy Up Meathead

      I hardly think so. T-Mo has been stealing customer from V and AT&T in droves over the last few years. It’s those carriers that keep chasing T-Mobile. Once the network coverage improves in suburbs, it will get even worse for the top 2.

      • dontsh00tmesanta

        Im sure its better in other areas but in my area and about 100 radius tmobile is much worse than att

      • Mike

        If by some miracle TMO overtakes Verizon completely, you think they’ll keep their prices and plans this good? They have these promotions because they know their network is inferior with little low band capacity and spectrum. TMO does “carrier” things all the time. Don’t think they won’t flip the script and jack up prices and plans.

        • Dummy Up Meathead

          Look, I don’t know any more than you do, but if that is what you really think, that’s pretty sad. Tmo has become profitable. Profitable enough that Deutche Telecom is no longer trying to unload them. Why mess with what is working…and working quite well? Oh, and when did I EVER state that Tmo would overtake Verizon??

    • MadMartigan

      You do know that the only reason Verizon even has an unlimited plan is because of T-Mobile, right?

    • Gabe

      Verizon unlimited $45 per line plus taxes and fees…..fees are: $20 smart phone access fee per line, around $5 for taxes and other fees(they don’t tell you this until you get the bill). Do the math!

  • David DiPilla

    awesome deal i just got it yesterday i love t-mobile i get amazing speeds with them

  • f a

    Need some advice.
    I am on simple choice plan unlimited everything with 4 lines for $100 + taxes (I added 2 of those for free during Thanksgiving).No need for a 5th line.
    Eventually I would like to switch to T-Mobile One cause i need better internet speed whenever i travel abroad.
    Will I qualify for this promotion?
    Should i add another line or wait for another promotion?
    Thank you

    • MadMartigan

      You can upgrade to ONE, but the promotion would only apply to getting a 5th line, which you stated you don’t need. (It won’t apply to existing lines)

      No harm in getting it anyway, I suppose, but it would not make any of the current 4 lines “free”.

      • f a

        Yes i thought about that.In this case i will end up paying $160 for 5 lines (instead of $100 plus taxes on
        my current plan) and it might be hard to find a better promo for 5 lines in the future.
        Should i wait for a 4 line promotion then?

        • Corey Jalette

          I would keep your plan as is 4 lines for 100 is a great deal. 25$ each plus taxes. The new plan you would be paying more money for pretty much the same stuff. I’d go add a line just to have it as a tablet or something. It’s free and you would have 5 lines for 100$ $20 a line plus taxes n fees, Insanely good deal.

  • Gabe

    Got the free line! Could not get the voice line, already have 10 lines including the two free lines from the Black Friday promo. So I end up getting the hot spot line. the only thing that I can argue is that They could not match my data plan of 10 gigs ( currently unlimited)), there is a limit of 25 dls. per free line. But after 45 min and the salesman doing the best he could, he hook me up with 6 gigs of data plus unlimited. So there is a limit: no more than 10 lines per account or have to open an extra account, the line can not be over $25.00 including taxes an fees(you get full reffund), can not be add on an existing line and you have couple more days to take advantage of this promo. I hope this info will help you out.

  • knlgetter

    On simple choice plan with 4 lines already. Called 1-800-TMOBILE and provided my unused tmobile sim card. It took10 mins to activate and get a new number assigned. Easy!

  • The Waz

    got mine activated yesterday, sim shipped out today and the line appeared on my account. It also shows under the line that its on a “on us promo”, this is great because i dont have to wait for the credits!

  • FreeLiu

    Tried to do this online, but the website asked me to change plans. I already have One All in one promo, but the TMO website asked my to change to One (Regular) for $180 for 3 lines. I called but the representative asked me for my credit card number. Not willing to give this on the phone after having my cc number stolen too many times. She said I would have to go to a T-mo store . Don’t have time to do this have a job . Too bad T-Mo . While I appreciate your campaigns, your service and website is becoming disorganized and chaotic.

    • The One

      Must be something going on with their servers today. I called last night and didn’t need a credit card but decided to hold off on making any changes. I called back today to take advantage of the deal and got the same response… they need a credit card for “security purposes” and won’t charge me, but ultimately, the request failed and I was told to go to the store. Something smells fishy about this…

      • FreeLiu

        Thanks for sharing your experience. I will try again, maybe tomorrow.

        • The One

          Called back again today and spoke to someone who clearly had been working there for more than a month who got everything taken care of in only minutes. She even sold me a new SIM card at half price for my troubles. My advice: if you get an answer that doesn’t make sense, call back and speak to someone else.

  • FreeLiu

    Be aware T-mobile just increased the price of the starter SIM card to $25 from $15. This happened on 2/27 right before this promotion started. I remember T-mobile ridiculed the activation fees of their competitors in the past.
    And you will have to pay for the taxes for the free line, in contrast to the paid lines of the One plan where taxes are included. Still not too bad, but definitely not “free”.

    • Locust Gee

      Sneaky!
      Thanks for 411!

    • Reagan1

      True on the SIM, ridiculous.

      That doesn’t make sense if you are already on a One plan that includes taxes. Did u verify that u would still be charged taxes if on the One all inclusive plan?

    • terre08

      It’s 3.99 right now, they have a deal for that as well. I have the t-mobile one plan and I used to pay 127 for 2 lines, they changed it to the 100 dollar for 2 lines per month plan including the added free line and when I asked about the sim card they said it was 3.99 right now and that is what I paid.

  • Tim

    Ok so i have two lines and upgraded to a third line. I have no device to use so the sim will sit in a drawer for years. How does this work exactly? Will i see my bill at $140 month minus $40 bill credits? Thanks

    • If you have no device to use, why did you pick up the 3rd line? The main reason I’m asking is because sometimes carriers will close lines that go unused over a period of time. I have no idea if TMO does it, but I seem to vaguely recall something like this coming up when people moved to areas where they received no service.

      • Tim

        They told me to future proof my purchase and take advantage of it while its hot. They said the sim is active but i can keep it in a drawer for two years or whenever i need to use it

    • Allen Alberto Enriquez

      Well it can be used on an older device or use it for uber or lyft switching the SIM cards.

  • B Michael

    What would be the taxes on a smartwatch, and does anyone have one? Do you use/like it? How well would the Samsung Gear 3 work in an Apple ecosystem (email, etc.?)

    • Corey Jalette

      Depends on your states tax rate. Get the calculator app out, whatever the charge would be with your plan multiply that by your local tax rate and then add that number to whatever they charge per month and that’s your total.. Lol

  • Nodoak Dozeer

    Some questions:
    a)Are 3 lines for new customers $100 (monthly)?
    b)Are 4 lines for new customers $120 (extra $20 for 4th line)?
    c)Are 5 lines for new customers $140 (another extra $20 for 5th line)?

    d) What if you are an existing customer on the old One plan (with taxes/fees NOT included) with currently a 4th line free and you switch to the new included taxes/fees plan (and add a line if required) what should you be paying for 4 (or 5) lines?

    • stuman19741974 .

      Per the current promo on T-Mobile 1:
      2 Lines: $100
      3 Lines: $100
      4 Lines: $140
      5 Lines: $160
      6 Lines: $180
      etc…

      • Nodoak Dozeer

        Thanks. OK if the current deal is +$40 for the 4th phone and then +$20 each after that making 5 Lines $160 then I think what they did on my account is slightly better. I think they made my plan for my existing 4 phones for $150 and added a 5th phone for free so:

        5 Lines: $150 (if you were previously a One subscriber with 4th line free);

    • Trip66

      Call T-Mobile and ask…..

  • Josh Desmond

    I got the add 2 for free around Thanksgiving. Credits have been messed up. T mobile contacted me though to say they were aware. Everything supposed to be straight for this month’s billing they said.

    • Terrence T

      just got my third billing, nothing.. had contacted via tmo chat, twitter, phone, at least three failed to follow up. still unresolved… unsure why they can’t just simply put a code on the two lines I added on the SC plan.

      • Josh Desmond

        T not sure what your telLing me. You don’t see any credits yet? I would pay my bill then next day have a 125 dollar credit. I should know when my 3rd bill comes in a couple days what my actual bill is going to cost.

  • Adrian Garcia

    All seems to be going well. Got the S7 edge in the amazing blue color for my mom thanks to this simple promo. I even got a text from T-Mobile saying my discount starts appearing on my next bill.(:

    I love T-Mobile Fast Network and amazing promos!!!

  • Renaldo Epps

    This was horrible it turned out to be a nightmare. They told me for different things at 4 different times until a senior-level manager had to call me to verify what this promotion actually did. I had added an additional line two days before the promotion. Then when I called in to have a line moved over to my free one they said yes. Only to find out that the line cost had tripled and that I was not eligible for the free line of service. The representative changed my account without my knowledge and moved my data plan to the $75 price point.

    • Terrence T

      what happened after? changed it back?

      • Renaldo Epps

        they were able to give a new plan I got the Tmo one for 70. then the 5.00 watch plan, and the 20 unlimited tablet.

        • Allen Alberto Enriquez

          That’s pretty good deal can you tether on all your devices if so if I may ask how much tethering did they give you and what’s speeds?

        • Renaldo Epps

          Unlimited on the phone watch is 500mg and the tablet is 10 gb.

        • Allen Alberto Enriquez

          Wow that’s awesome! Deal great catch!

        • Renaldo Epps

          Yeah that’s a great deal.

  • JohnnybGood5

    Added mine last night.. quick and easy. 3rd free One Plus line promo.
    It even says:
    This One’s On Us Promo.. Free” so no room for bill credit errors here (they told me the issues other users had were fixed)

  • DM725

    I went to a corporate store where they assured me that the free tablet deal was still in effect in stores. Wasted an hour, ended up with a free data line and a $20 sim but no tablet.

    • Frankwhitess

      Really… You got a free line lol

    • Allen Alberto Enriquez

      They’ll have another free tablet promo you’ll probably see something better.

  • Guest

    I got the 3 line deal. Only problem is I don’t know what do with the other two lines ; /

    • aMrO

      Lolz

    • Allen Alberto Enriquez

      Same boat too. I have no idea what to do I’ll probably wait to see what other promotions happen in the next couple weeks up to couple of months to stack it up with other thing’s.

  • SBBH

    I took advantage of 2 free lines offer on Black Friday and they have never applied the credit to my bill. I have to call every month and be on the phone with them for around 30 minutes every month to get them to issue the refunds and every time they promise it will be fixed for next month but they never do. ….At least they do refund the lines when I call but I’d rather not waste the time. Seems they don’t really have their act together.

    • gmo8492

      I had call them last week and they said that the bill credit will be automatically applied starting this month. If not Im just going to cancel the line entirely.

    • David Mays

      Same here. They said these lines were free, but as of today, I’ve been billed over $120. Customer service says I actived the lines too late–after promo ended, but I have the paperwork proving otherwise. Can’t get anyone to give me the credits back. Not happy. Hope @JohnJLegere is listening.

    • The Pool Man

      Actually this is a bit of mild fraud on their part. A few months ago they got caught signing people up for more expensive plans than they agreed to. If you call the wait usually is short and they refund with apology. Even give you a slight discount. Then it happens again the next month. With more apology, more discount. And on the third month they stop.

      How can they afford to do this? I can only imagine the people who were never aware they were secretly upsold.

  • Uxorious

    I’m tempted to try, but sick and tired of this crap.
    I already have 3 lines, and get the “Business family discount” from my wife’s phone being paid by her company.
    Twice now, I have signed up for an extra free line on a promotional deal … before doing it, I would ask the support rep to make sure it stacks with the family discount, and was told yes. The second time I even asked him to write it in the notes on my account … in both cases, after several months of the discounts not posting, I would finally get escalated to some support person who said they don’t stack, and I’m out of luck.

    • Nobody Special

      Uxorious… in your case…. stop calling customer support and write a physical letter to T-Mobile Corporate clearly explaining what you were told and what has been noted into your account. You should see results concerning what Reps have previously stated you qualified for… i would also call up and find out if you qualify for this free promo too…. if they say you qualify, have them note that into your account as well… if they say you’re out of luck again, write another letter to the Corporate office again.

    • PlanetVaster

      This should stack, the free line is just that, a free line. Pricing and therefore discounts shouldn’t matter because you’re not changing your plan, just adding a (free) line.

      • SurvivingSunnyvale

        Actually, it is NOT a “free” line.

        They bill you $10/mo for the line, and then credit you a certain amount minus the taxes.

  • Anonymous

    How can you be so sure you can stack this with Magenta Friday 2 line promo? Did you already get credit for this 3rd free line? I wouldn’t be so happy just yet, until you see the credits for 3rd free line coming in, on top of the credits you’re already getting from Magenta Friday. I myself, am reading through tons of postings on whether it’s stackable with Magenta Friday cause I’m in the same boat as you currently, only I haven’t added the 3rd line yet.

    • Artem Trabskiy

      Same here, so the worst is you will pay for 3 months before credits kick in.. It’s 3 billing cycles right?

      • Anonymous

        The worst wouldn’t be just paying 3 months before credits kick in… the worst is you’ve already paid 3 months, credits still haven’t kicked in, and probably never will. Either because it’s not stackable with the Magenta Friday 2 lines free deal, or it’s a Tmobile billing screw up.

      • Nobody Special

        you don’t have to wait 3 billing cycles with this free line promo… i was told you will see the credit sooner…. they said it takes only one billing cyle now.

    • Nobody Special

      I can already see the new line in my account…. and next to it is says FREE…. and it also has the phrase “This One’s On Us Promo”… so based on that alone, it appears to be a FREE LINE.

      i wouldnt wait too long to take advantage of the free line promo, because it is only available for a limited time. I spoke to a supervisor when i had my free line added… i originally called about me not getting my credits for the Black Friday free 2 lines (the manager credited all the money i overpaid) and then also i added the new free line…. i was told that, Tmobile will remove a free line for every regular line that gets removed or if i change from the simple choice plan to the T-Mobile One Plan (which i would never do) because i get such a great deal with the Simple Choice Plan.

      call and talk to a rep about the ins and outs concerning the free promo line… then snatch it up while its still available.

  • Reagan1

    Took advantage of this offer today for a 3rd free line, so we’ll see what happens. $25 is ridiculous for the SIM and she said it could take up to 2 months for the credit ($45), but the line has all of the TMO One features I upgraded to a couple weeks ago. So 3 lines for $100 and another $10 for LineLink as an office line, seems pretty good all in. Hopefully no snafu’s.

    • Nobody Special

      I was told they don’t charge you for the simcard. There is a $25 activation fee and you get a free sim with the activation GOTCHA!!!!

      • Reagan1

        Yeah, semantics I guess…$25 still crazy for SIM/activation, but worth it for a free line assuming they get the billing right. That will be a miracle. I check my bill every month due to past issues. Tmo probably makes a pretty penny on people that don’t pay attn to their monthly bill.

        • steveb944

          All companies make money off that. Especially Comcast.

        • Reagan1

          Ughh, yeah, CommieCast is the worst. Wish the better half would let me dump them for FIOS. :(

  • Allen Alberto Enriquez

    How much data does this plan allow you to use on tethering and what speeds of I may ask?

    • Nobody Special

      i have only 7GB of tethering per line…..but some of the newer simple choice subscribers were provided 14GB ….. twice as much data towards tethering… and the speeds are at 4G speeds…. sorry….not sure of all the technical measurements that other people give relating to download speed and upload speeds…. but im able to watch movies thethering to multiple devices….

      • Allen Alberto Enriquez

        Wow that’s still amazing privilege deal! I should have got it I was just concern about usage and music freedom and throttling & number of devices that can be connected. It seems like something I should have took advantage! That’s too good of an offer!

        • Nobody Special

          Tmobile is still giving away great deals… some of their previous deals were awesome, but the current deals are equally awesome. Don’t pass up any current promotional offers… If the promotion fits your agenda, snatch it up.

        • Allen Alberto Enriquez

          I thought about the new deals until I seen that I am getting a better deal on my unlimited tethering on my two cellphones and my tablet at 4g LTE speeds the cap is actually 28 gbs on tethering I have over reached it about 7 months ago but that is pretty much rare since music freedom binge on has saved me lots of gbs so far an average 19 gbs a month! But I will be an a look out things for the info.

        • John

          Hey there! its not actually a “cap” at 28gb of usage on tethering- that is when their prioritisation kicks in. IE on a busy tower don’t get fast speeds. I tether a ton to help get data transfers and thus use ~45 gb a month. this is a really common misconception!

        • Allen Alberto Enriquez

          Wow your absolutely right I just remembered. Thanks for that info I completely forgotten!

  • AnitaJob

    Added extra free line through telesales. I was ready to dispute the simcard fee and have it credited to my account but the rep only charged me $3.99 for sim card. I guess it really does depend on who you get on the other line.

    • Reagan1

      Crap. I knew I should have “argued” with them on that. Ha. Always like to save money, but $25 ain’t bad for a free line with unlimited everything. Nice work.

  • Johnnola504

    It is my appreciation that this offer ends 3/5, I would like to add my mom to our family plan. The problem is that she is currently with Sprint and I’m sure it will take a few days to get her iPhone 6 unlocked. She is out of contract. Any suggestions? Thanks

    • Mario Vargas

      get the sim card. you do not need a device

      • Johnnola504

        Done. Thanks!

  • priap1sm

    Can I cancel a line (or two) and add it back for free? Currently have 4 simple choice lines, and I’d like to stick with that plan, but I can spare the 4th line (it’s a tablet that barely works)

    • Reagan1

      No. Any line you cancel after 2/27/17 makes you ineligible for this promo. I cancelled a line on 2/17/17 and they first tried to deny me the extra line for free, but escalated to some other area that approved my free line after I mentioned the 2/27/17 date. Sorry…

      Maybe add a free line now and cancel one or two of the other lines in 6 mos. That MIGHT work, not sure.

      • priap1sm

        soild info, thanks

        • SylintKnight

          I read that you have to keep all lines on your account for 12 months to keep the free line. If you make changes to your line count before 12 months the free line credits will go away.

        • Correct.

  • Reagan1

    Maybe a dumb question, but I added a free voice line for this promo, but don’t really have a phone to use it in now, but do have a TMO iPad mini. Can I put the SIM in that and use until I decide on whether or not to get a phone for this line? Obviously, couldn’t use the iPad for calls, but could use the data for the SIM/iPad. Will that work?

    Also, I just came across a SIM card I never used for my S7 and didn’t realize it. Wondering if I could cancel the new $25 SIM/activation and just use this one? Probably too much work to deal with TMO on this, but just curious.

    • Reagan1

      Wow, just got off the phone with TMO Loyalty and they did it for the SIM/Activation card I have, so will save $25. I just need to “decline” the new SIM when it comes and they will credit the $25 back to my credit card. I will watch to make sure that happens, but TMO rocks if all works out!

  • steveb944

    Tried online but no go for existing line, guess I have to call.

    • DU76

      Got hung up on from customer service when inquiring for existing line!

      • steveb944

        Oh don’t worry, I got hung up on when I did 1 upgrade and ended up with 3! LG V20s charged on my card.

        And…I didn’t get it. Great!

    • ltnstar

      My issues is on their website it makes it seem you get 3 lines for 100. There is no fine print saying other wise. Even the credits regarding the free line is there.
      I talked to CS and told him this and all he says is he hasn’t even seen the website.
      And to go by what he says, told him they did that back in black Friday with the free line promo, and later not honoring it in my case. Seems like a bait and switch and the wording needs to be specific.
      All he says is they got a ton of training this week regarding the promo, yet seemed as I knew more then him.
      Not good T-Mobile
      Don’t offer the cow, then have ppl call in congest ur call centers for poor execution

  • Marco

    ? I have to two line promo $100 and got the 3rd line free . Can I add a 4th line anytime or do I have to wait 12 months to avoid knocking the free line off , Also would the 4th line be $40 or $20 since it’s actually considered a 4th line ?

  • Corey Jalette

    If you guys have the one plus promo and got a free tablet be sure to call or msg care to activate the HD video for free, couldn’t do it online like the phones could. Also be sure if you got the phone to activate it too, that you can do online

  • Neil Haldar

    I just did this (40 minutes ago) to my existing 4-line T-Mo ONE plan, and was told TODAY IS THE LAST DAY.

    • stuman19741974 .

      I confirmed this with Twitter messaging to their TMobileHelp as well. They said it expires today at 11:59 pm (not sure if local time zone or other).

  • Free line does not match your current voice line. I have Simple Choice Unlimited and was told I would only get 6GB for tablet data. WTF?

    • Corey Jalette

      Because unlimited tablets exist on tmobile one. If you got a phone line it would be the same unlimited.

    • Corey Jalette

      And unfortunately you can’t add a tmobile one tablet on a SC plan. They all have to be one or the other. I got unlimited data plus 10gb tethering and HD video on my tablet free with tmobile one.

  • Tim

    Is the 3 for $100 deal over?

    • Corey Jalette

      Yes

  • Wack

    I added third line on first day of scheme. I have a spare phone and sim. That phone is not eligible for 4G LTE. I have no plans to buy new phone as of now, just keep this in drawer. My third line phone works but not data, it says phone is not eligible for this dataplan. I plan to go to tmobile store today and fix this. Anyone else having the same issue?

  • So what about this for people like me who are grandfathered to a FT 500 Unlimited N&W, Min plan? I know is says Simple Choice & TMO One but I already have 5 lines ok a family plan & was thinking of adding a tablet line/plan would it of given me a better deal?

  • Mobitel1

    I have 3 lines and pay 140$. I added a free line for total of 4. How long before I can cancel line number 3 to end up having two lines plus the free line for total of 3 for 100$? Thanks.

    • Corey Jalette

      If you cancel any lines or change plans you can lose the free line. Must keep all lines to get the free line.

      • Mobitel1

        Thanks!

    • Guest 56

      The fine print clearly says if you cancel a line after 2/27/17 you lose the free line. They are not stupid, they also have a business to run.

    • Nobody Special

      you have to keep all of your lines for a full year (12 months)… if you remove a line before then – tmobile will then remove one of your free promo lines….. if you remove two lines…. they will remove 2 free promo lines…

  • Free Line -Data

    Per the promo, I added a free line that included 500 mb of data, which is great. However, per customer service, they tried, but the system would not allowed them to change the data feature to a higher allotment for an additional fee. Did anyone have a similar experience?

  • francob911 .

    Anyone got all the 3 free lines acurate on their latest bill??? I keep on calling month after month and keep on getting the same answer that next bill will be all squared off plus they credit the missing credits

  • Louie Rosario

    SMH – I was sold this plan at a physical store. I also purchased a phone, and my brother modified his off mobile carrier so that he can take over this line. Now I receive a bill with a $40/mth additional charge a month and no one is able to help me with this issue.

  • Jasmine BeCoo

    T MOBILE IS FULL OF SHIT. I BEEN WITH THEM OVER 10 YRS AND LET THEM TALK ME INTO A 3RD LINE IN WHICH I NEVER NEEDED AND THEY WONT EVEN HONOR THE DAMN PROMOTION. I WAS TOLD I COULD GET IT FREE BUT THE REPS SUCK. IM TIRED OF CALLING THEM.

  • Dion White

    The same thing happened to me. My wife and I have had two lines with unlimited data for the last 3 or 4 years. We decided that Adeline for our 10-year old daughter which was supposed to be $10 a month for their promotion. Instead of my bill being $110 or close to it …my bill was $185! So I ended up canceling the line. But I did lose buying a SIMs card for $25. So even if you sign up and cancel they still get the $25 for selling you a Sims card that cost them about $0.50…RIP OFFS

  • Mario Vargas

    Submitted a BBB Complaint. I am tired of getting tossed around each month that I have to pay this just to get a bill credit.