T-Mobile network gaining ground, Verizon still dominates in latest nationwide RootMetrics report

T-Mobile LTE coverage map

Very early this morning, RootMetrics published the most recent US mobile network performance review. This report shows an overview of which carriers offer the best network experience across the country, in metro and state-wide areas.

In some ways it makes great reading for T-Mobile fans. In other ways, it shows how far the carrier still has to go before it can match Verizon and AT&T on a national scale.

But as with all “good news, bad news” scenarios, we’re going with the good stuff first.

T-Mobile finished the year with 201 first place finishes (wins or ties) in metro areas. Although it’s not up there with AT&T’s 388 or Verizon’s 537, it represents a considerable improvement on the results from the first half of last year. Looking at the top 30 metro areas (where most customers are located), T-Mobile came in 2nd overall. In these same areas, T-Mo finished 1st in the speed and text categories.

RootMetrics’ report makes it clear who the real improvements are being made by:

“While Verizon and AT&T top the charts, all networks are getting better. We saw improvements across the board in data speed and data reliability, which are fast becoming keys to everyday mobile experience. The biggest improvement stories belong to T-Mobile and, especially, Sprint with its marked call improvement.”

T-Mobile got in touch to inform us of its usual stance that it believes crowd-sourced data in real-time is still the best way to judge network performance. Ookla speed tests, in other words. But also to say that during the time RootMetrics was performing its latests tests and putting together the report, the carrier has added more than 35 million LTE pops. T-Mobile still plans to hit 300 million by the end of this calendar year. So you can expect the same report this time next year to show vast improvements on results.

And on to the “bad news” if you can call it that: Verizon and AT&T still completely dominate on a national scale and state-wide scale. But, of the two, “Big Red” is the dominant performer. With all reports added together, Verizon scored an impressive 799 first places across nation, state and metro results. AT&T scored 493, while T-Mobile managed 205.

In fact, when comparing nationwide overall RootScores (network performance score) T-Mobile finished in 4th place with a score of 84.0, with other 4th placed finishes for its network reliability, text performance and call performance. It finished 3rd overall in the speed and data performance categories. But that was as good as it gets on a national “big picture” scale.

It’s not a perfect result for T-Mobile by any means. But with the progress being made across the country, and with the rate of expansion, the outlook is most definitely bright.

Source: RootMetrics

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  • KingCobra

    201 first place or ties is a long way from where T-Mobile was a couple of years ago. Back then I don’t think they were first place in any market. The fact that Verizon and to a lesser extent AT&T, are still dominating on the national and state scales shows that most of T-Mobile’s work to be done still lies in rural areas.

  • 9to5Slavery

    Somewhere Sprint is between 201 and 493 & 799. I believe Verizon paid them to do the tests where the others are not gaining traction. Lobbying money. Anyway I am looking forward to a new Sprint 2.0 this year and Tmobile with all LTE switched on. Probably 5×5 lol. Good thing they have so much towers.

    The other day I asked for a discount from where I worked and they said I am exempt from all these fees. And asked them so how much do I save? They didn’t specify and they said after april 2014, the discounts of 15% no longer existed for new members. That really sucks. Would of saved me $9 I’m guessing.

    • Goat

      I just got a the 15% discount on my family’s bill this month, I know I’ve heard what you’re being told before. Were you trying to enroll in the Advantage Program?

      • 9to5Slavery

        It was the military program and they put me under corporate companies? What’s up with that?

        • TK – Indy

          This doesn’t sound right. Military/government/educators are about the only places that they are not trying to eliminate discounts from. You should call customer support and get things straight.

        • 9to5Slavery

          They combined companies with government .

        • Goat

          No idea, I’m a student and they have me under “State of Pennsylvania”

        • 9to5Slavery

          When did apply for it? And 15% right?

        • Goat

          Yes! I applied a month ago, and confirmed my enrollment. So far so great :D

        • Goat

          It seems they just kind of lumped everyone together into large groups. That’s probably what happened- make’s it easier for them I guess?

        • 9to5Slavery

          Just went into store and they called and verified that I do get the 15% discount as the person on phone from Philippines didn’t know what she was talking about in the category

        • Goat

          She’s just reading her scripts…I thought it was wierd when I read your comment XD. You could probably even get a credit for the issues they caused :O.

        • 9to5Slavery

          I will say that because it took time out of my schedule. Time is money, only when in a business. Sucks for those working in a job for someone else for the rest of their life.

        • Goat

          I hope to God that’s not always me. Also, I thought I saw somewhere that they’re relocating alot of overseas CS to the United States (I believe it was only postpaid though)

    • KingCobra

      Sprint doesn’t lead in more markets than T-Mobile on the market by market tests, but they came out ahead due to the number of areas where Sprint does offer some type of service or roaming and T-Mobile has no coverage.

      • archerian

        So Sprint does lead in more markets, just that T-Mobile does not compete in some places where Sprint led?

        • KingCobra

          The overall performance takes into account performance along major roads and highways and in many of those areas T-Mobile just doesn’t compete. Sprint also greatly improved their call reliability which is the biggest difference between this year and last year.

    • Mike Palomba

      The 15% discount is still available to new customers if they qualify. I signed up for T-Mobile 3 or 4 months ago and I get the 15% discount because I work for the State

    • Mr Paul

      I feel like Verizon paid them off too. I do not believe for a second that Verizon is so far ahead number one. Also, I doubt streaming video is a part of RootMetric’s data performance, or Verizon would be number 3 and 4 in virtually every market do to their throttling. Something is wrong.

      • KlausWillSeeYouNow

        So you discredit Verizon’s standing because of potential interference or bias, then use the very same results to deride T-Mobile. You can’t have it both ways.

        • Mr Paul

          There is already evidence to speak for T-Mobile’s lack of progress outside of cities.

        • KlausWillSeeYouNow

          You entirely avoided addressing my statement.

        • Mr Paul

          Tell that to Fabian Cortez. I feel the results paint a general picture, but there is something fishy about how Verizon wins so many. Contradiction or not; that is my opinion, period.

        • KingCobra

          Good point.

      • KingCobra

        Doubtful. I can tell you from experience that Verizon definitely does have the other 3 carriers beat and quite handily. It makes sense when you look at it being that Verizon has the best spectrum position of any carrier. They own significant amounts of AWS, 700, 850 in almost every market and actually spent the money to roll it out. They don’t have the issues that AT&T has with lack of AWS or contiguous blocks of spectrum nor the low band drought that Sprint and T-Mobile suffer from. AT&T and T-Mobile did have an edge on them in data speeds for a little while until they put their AWS to use and rolled it out in many of the top markets. That in turn put them either in first or tied for it in almost every market. Then there’s their rural coverage supremacy which we’re all well aware of.

        • Mr Paul

          Funny, because I know of many rural areas where AT&T covers and Verizon does NOT, like in Upstate NY and Eastern PA. It could have changed since I last went to either place, but for those who travel, no, Verizon is not always so ahead. I’ve noticed most people who travel prefer AT&T. Then comes lack of ubiquitous LTE due to the spacing of their towers creating weak and dead spots. I’ve seen 2G/3G many times on Verizon when I had a strong LTE signal on AT&T.

        • KingCobra

          Yeah in the Northeast I notice that AT&T is pretty strong. I think it’s the rural coverage in the southeast and the Midwestern states that give Verizon the edge. Like around here At&T’s network consists of a lot of PCS while Verizon has rolled out AWS, 700, and 850. They just own so much spectrum that it’s ridiculous.

  • calvin200

    The Sprint is forward–the Sprint away from Sprint is drawing to an end with progress like this. Eventually the numbers of customers will reflect the status of the networks.

  • Zod

    T mobile has definitely come a long way – kudos for their effort! However, this map is very deceiving. Take away their unreliable 2G coverage and this map shrinks significantly and only pink you’ll see is only around metro areas.

    • Acdc1a

      You clearly have had your head in the sand. I-75 from Miami to Saginaw/Bay City, MI has LTE 95% of the way up. Just last year it was less than 50%. This is true of a lot of the old EDGE markets. Spreading misinformation…

      • ddude

        I still have 2G and am located between 4G areas. When will we be 4G? It’s been 2 years for all the uncarrier stuff.

        • kawkaw

          last year the plan was 50 percent 2g converted to LTE, by the end of this year the next 50 percent is planned to be completed. They are ahead of schedule in their conversion btw.

        • KingCobra

          Actually the EDGE to LTE is supposed to be done by the end of this summer. By the end of the year they’re saying they’ll have 300M POPs of total LTE coverage which will require them adding service in areas where they currently have no service.

        • Ordeith

          You’ll get 4G when you switch carriers.

        • Mr Paul

          Correct. I went to T-Mobile for the ETF promotion. As lame as it sounds, after all the crap I went through with T-Mobile, getting that AT&T SIM and seeing my phone say “LTE” was one of the most exciting things in a while, being even Verizon’s LTE barely reached my home. Probably among my happiest moments in 2014.

          After the terrible Verizon (LTE/3G) service I had, then going through T-Mobile; being able to take out my phone and use it when I went to is simply divine.

        • Acdc1a

          Depending on the phone and whether you’re up to date, you may already have it. My wife was reluctant to update her Note 2 but when she did, instant LTE…

      • Zod

        All depends on where you are, I-80 PA, I-68 MD/WVA, I-70 MD, I-95 past Richmond VA,….in general mid Atlantic . I’m not complaining, I know what I signed up for (mainly good metro coverage) with the potential of better coverage for long distance road trips. I’m happy with the service I receive, but their coverage map less than desirable. I was disappointed with the new map, frankly I don’t see any difference in terms of usability i.e. depicting different LTE bands. Why not make it configurable with options to display the frequencies I only want to see?

      • calgrav24

        Those upgrades depend on your phone. My GS5 Works fine but My wife’s One M8 still gets 2g in most other areas. the One M8 should have never been released without band 2 lte and it released really close to the GS5.

        • vrm

          As I said before, tmobile castrates phones. Probably to discourage defection to at&t but it hurts them because of poorer customer experience.

          For years now, GSM based phones for the US market have had all LTE and HSPA radios for the US market- you can verify by looking at the unlocked version of a particular make/model.

          The at&t branded phone for the same make/model supports all the frequencies that the unlocked ones do but the t-mobile version do not. Well, they did not, until t-mobile decided to deploy LTE on PCS. And the phones before that either didn’t have LTE at all or not on AWS. Many customers are still using these handicapped phones and experience poor service and blaming the network.

        • TylerCameron

          AT&T phones don’t have 1700 HSPA tho. Except for iPhones.

        • KlausWillSeeYouNow

          That is patently false. AT&T phones don’t have AWS. What are you talking about? The radios in T-Mobile devices are always closer to their international and unlocked counterparts.

    • KingCobra

      They’ve actually done a lot of 2G upgrading. Driving the interstates between cities in NC I get LTE on almost all of them now whereas just 6-7 months ago that wasn’t the case.

  • Paul Garrison

    This great news for TMobile and its customer base. This is what Sprint should be doing. If I was Sprint I would never mention Tmobile regardless of the story, my aim would be squarely on AT&T and Verizon.

    • Seth Jefferies

      I would agree that this is a wise marketing move. Don’t recognize who is competing for your spot, just focus on taking over the spot ahead of you.

      • Michael Lynady

        That’s the oldest marketing model – ever notice how Coca-Cola never bothers with pepsi or McDonald’s doesn’t bash burger King? Never quip about the guy in your rear view mirror

  • Dakota

    T-mobile was selected by Ebates today as its DOUBLE CASH BACK DEAL OF THE DAY so you can earn up to $75 per plan on your wireless activation. There are other coupon codes for discounts like 25% off accessories (and 15% cash back on accessories), $36 off a Galaxy s5, cash back on prepaid activations and other device discounts. All you have to do is create a free Ebates account and then youll start earning money for all your online shopping. They’ll even give you a welcome cash reward bonus with your first purchase. I use it all the time and just got a $150 check from them for doing the shopping I would have done anyway. I never knew T-mobile was among the 1800 websites that earn you free cash. Check it out if youre getting a new plan or if you just do any shopping on the web. Free money is good http://www.ebates.com/rf.do?referrerid=SYD2UeO04EupD2BqYvJMsw%3D%3D&eeid=26471

  • othercents

    T-Mobile is definitely gaining in metro areas, however Sprint did gain and continues to lead in overall. I doesn’t seam like this horse race is over yet. If you look at the first half vs second half 2014 numbers T-Mobile only gained in Reliability and Text while Sprint gained by significantly more in those areas while surpassing T-Mobile in Call and Reliability. The only thing stopping Sprint is Data and Speed which they have 0 wins. While I’m no Sprint lover, the numbers for Sprint show it isn’t dead yet. At the end of this year we will probably still be tied for 3rd.

    • IceMan

      Looks like Sprint’s “soon” is actually becoming a reality. Sprint’s really focused on speeds/capacity this year with it’s 2.5Ghz network. It’ll offload those on the lower frequencies (800Mhz/1900Mhz) to enable those bands to work for inside buildings. Overall, Sprint is expected to grow quite a bit this year.

      Looking at T-Mobile, I’m impressed with the speeds. Overall both networks have improved and I’m mostly interested in seeing how T-Mobile’s B12 changes things.

      As I’ve said before, this year looks great for both the underdogs and I’m hoping Vzw/AT&T lose some marketshare.

    • Mr Paul

      The reason why Sprint is not winning in speed is their backhaul problems. If they made the right calls back in the day or weren’t having the problems getting backhaul now, it would be a totally different story. I’m hoping they can get a lot more backhaul by the end of this year, and that will help speeds a lot. The fact that they did so well in the rest of the reliability categories validates they have a lot more upgraded and even increased coverage, but not much more backhaul yet.

      • calvin200

        I hope that’s right

        • Mr Paul

          Me too. Time can only tell at this point.

  • archerian

    Looks like Claure was right, Sprint has made improvements.

    • Mr Paul

      And this is only the beginning. Not only was Claure right, but Sprint has barely even started. If they keep up this pace, T-Mobile’s 3rd place will be completely toast by the end of the year. I can’t wait to hear the excuses from T-Mobile, or if they just shrug it off, let alone see what’s going to happen the next. Maybe this is a wake up call to T-Mobile that the city strategy isn’t working out and it’s embarrassing them. Or, it could be a test of Legere and Ray’s egos. We’ll have to see and hope it simply gets Sprint AND T-Mobile competing to cover more “duopolist” exclusive areas more rapidly.

      • archerian

        JL already claims ‘real’ T-mobile results are diluted by rural results.. so no one lives or needs cellular service in the non-metro areas?

        • Mr Paul

          You’re right.

          The city/rural argument is invalid. Firstly, T-Mobile doesn’t even cover full metro areas. They cover cities and the direct suburbs of the cities and often little more than that with scattered exceptions. Secondly, non-city doesn’t mean non-metro, which is what people tend to think. Then, metro areas are not even CSAs (Combined Statistical Areas), which is more or less what Verizon and AT&T focus on covering.

          So the anti-rural T-Mobile argument conflicts with the facts that:

          1.) A national carrier is expected to cover the nation. Even if this doesn’t extent to certain areas or smaller towns or non-urban areas right away, this means all highways and main roads.

          2.) The city/rural argument is dated. It is not 1915, it’s 2015. Today, we have cities, then suburbs, then rural. In bigger metro areas, there are cities, suburbs, commuter towns, and THEN rural. Not covering the suburbs is a fatal blow, there is tons of money in the suburbs. Not covering commuter towns is a big loss, as a number of people who work in the city live in commuter towns, and not being able to get coverage at your home or on the main strip when you go out to eat or shop is totally unacceptable. Even Sprint under Hesse wasn’t that ridiculous.

          What these people are euphemising “rural”, are the outlaying suburbs and commuter towns of big cities, not even real rural. By this definition, yes, the “rural” areas would give T-Mobile’s overall ranking on any crow-source map or market rating a bad overall score.

        • Richard Roma

          Like those of us on a city who travel with our ‘cellular’ phones. How do they not have nationwide roaming agreements, or is this AT&T and Verizon’s fault too…

  • Nearmsp

    I am having higher incident of call drops in the twin cities area. Both me and my wife used Samsung last year now we are on iPhone 6/6+. Not sure if it is an iPhone issue or a T-mobile issue, but call drops have increased significantly.

    • Verizonthunder

      It’s the iPhone my best friend has my old phone Sony Xperia Z3 and his boyfriend has the iPhone 6 plus. Sony smartphone had five out of five bars with LTE and apple two out of five bars with LTE had few drop calls until last update no longer a issue for now.

    • Bratty

      Your iPhone is probably using VoLTE and that isnt as robust yet. Change your LTE settings to “data only” and it should help.

      • Verizonthunder

        Unless volte was enabled in firmware update I am not sure that he even has the feature. Also would not be a factor.

      • Nearmsp

        Thanks! As Dark enV pointed out, my cellular had voice and data and changed it to data only. Let me see how this works.

    • Dark enV

      You probably have VoLTE on, I had the same issue on my 6 Plus and I turned it to data only and it’s been fine since, same thing happened to my buddy with his Galaxy Note 3 and I told him to turn VoLTE off and he’s good now. It’s just too early for most cities to try to use VoLTE at the moment.

      • Nearmsp

        Thanks a million!! I think problem solved.

  • guest

    does anyone know when the data rollover starts

    • KingCobra

      It started last month. I have it showing up on one of the lines in my account since the first week of January.

  • archerian

    To be fair, rootmetrics = test of how well only Android phones perform on each network.

    • Justsomecommentor

      The Rootmetrics app is also available for iPhone. Sensorly is the one that is not so reliable on iPhone.

      • archerian

        I believe for the official reports they do not use crowd sourced data but rather their own drive test data, and that is based off android phones.

    • Mr Paul

      Yeah, and I do NOT like that; they should use at least both. Android does not always do very well with switching networks. For example, there are spots of AT&T 3G, and if I had an two AT&T SIMs in both an iPhone and Android, only the iPhone would stay on LTE whenever it could, where the Android would often wait until it connected to different towers before switching technologies, sometimes even longer requiring and airplane mode toggle to get LTE when it is perfectly available.

      • Omar Boyer

        well my At&t galaxy s5 and At&t g3 switch networks very well ,same with my moms At&t iphone 6. So i dont know what you mean with android phones not doing well when switching networks. Here in Los angeles i know a few places that are att hspa only i took all phones there both android phones and my moms iphone instantly automatically switch to At&t “4G” aka hspa ,then as i walk down a block they switch to At&t 4G lte . All switch very smooth . Havent had one problem with both android phones and iphone.

        • Mr Paul

          I think it varies, but my experience with Android vs iPhone has led always led to conclude that iPhones is by far the best means for modest network testing. There is no reason RootMetrics can’t use both, because two phones testing also gives a far better picture than one.

  • Justsomecommentor

    This is nowhere near the “rude awakening” that Marcelo Claure talked about. Maybe he meant to say “Root” awakening.

    • IceMan

      I don’t think anyone was expecting T-Mobile to come in behind Sprint after all that boasting about how bad Sprint’s network was. Legere has countless times said Sprint is dead last in network performance when in reality Sprint’s ahead overall.

      • gadget_hero

        Sprint does have better Voice coverage the Sprint, heck its probably better than AT&T for voice. And it is true Sprint has wider coverage than T-Mobile, it however gets its doors blown off when comparing speed to T-Mobile where both offer comparable service.

        Pick what works for you. I am in Nashville, and for where I go T-Mobile gives me little issue. And it spanks Sprint’s uber slow LTE here. Once we get Spark live I will re-asses (I have a N6) and can always change if the dynamic shifts.

        • TylerCameron

          Even in Sprint Spark markets, coverage is horrifically spotty.

        • Seth Jefferies

          This is not even remotely accurate. In the markets I have been in where Spark is rolled out I get rock solid LTE just about everywhere I go (excepting of course notorious signal suckers like inside buildings, under bridges, etc…). And I have been in enough Spark markets to be able to give a reasonable opinion. There may be cities where the signal just sucks, every carrier has them, but having been in Spark cities from Charlotte, NC to LA and many in between I can tell you that I have not had any “horrifically spotty” LTE coverage.
          That said, I could not care less about speed, so long as the network feels fast in real world use. So long as I can check everything I need to without unnecessary delays, I don’t care if it’s 5 Mbps or 50. Dropping calls, however, is far more egregious in my opinion as that creates more frustration for the majority of users than an occasional slow down while surfing Facebook.

        • Jay J. Blanco

          This is root metric testing not like Okla speedtest. Mostly averages

        • calvin200

          Rather have averages than specific tests from isolated places.

        • Matt

          maybe for you…I am in Cleveland and their network (imo) rivals Verizon (AT+T is tops here). I get better voice coverage/quality than my spouse (Verizon) and when on Spark, I am getting 20-30 consistently. Spark covers all of Cleveland and about 1/2 way to Akron. When not on Spark, I get 10ish most of the time. That is plenty fast!

        • TK – Indy

          Don’t generalize. This is not true for Indiana, I have Spark almost everywhere with speeds far superior to T-mobile. Not spotty at all, and certainly not “horrifically”.

        • gmo8492

          Seems like you’re generalizing since a very small portion of the population lives in Indiana. If you come over here to California Sprint’s coverage is spotty, slow, and LTE is hard to find in most suburbs in and around LA. T-mobile dominates this market.

        • TK – Indy

          Ok, since you want to go there let’s look at Cali. T-mobile, last in call and text performance, and 3rd in everything else, including overall. Hardly looks like market dominance.

        • KingCobra

          Same in the Carolinas. Charlotte, RDU, Greensboro, all are turtle slow markets for Sprint. They’re not only last but quite a ways behind by a significant margin. TMUS/T/VZ offer similar speeds in these areas.

        • TK – Indy

          Geez, you really don’t get out much do you? T-mobile is dead last in South Carolina by a large margin. Sprint beats AT&T there for 2nd place. T-mobile is last in every category except speed, where they barely edge out Sprint for 3rd. This proves you are exaggerating a lot.

        • TK – Indy

          In North Carolina, Verizon, AT&T and Sprint are all tied for 1st and T-mobile is nearly 20 points out of 100 away from those three. Sprint beats T-mobile in all categories there, including speed.

        • Hector Arteaga

          Sprint coverage in Memphis is very good, but their LTE is still way slower than T-Mobile.

        • KingCobra

          You’ll see that in the report Sprint is still quite a ways behind the other 3 when it comes to speeds in most markets. Their big improvements were in call reliability and that’s where they came out ahead of T-Mobile in the overall scores.

        • TK – Indy

          Speed means nothing if you have no connection. Why don’t T-mobile people get that? Because speed in some cities is all they have to sell. People can get broadband at home in the cities, they don’t need you for data.

        • KingCobra

          Likewise with your harping over and over about how great Sprint is in your market. Because speed in only a few cities is all they have to sell. Speed definitely means something in the cities. Does your home broadband travel in your car with you?

        • TK – Indy

          No, but my coverage does. Everywhere I go. No T-mobile customer who travels at all can say that.

        • KingCobra

          Neither can a Sprint customer. Don’t act as if you’re on Verizon or something. Get real. People don’t go to Sprint because they want to travel. Their native network is about the same size as T-Mobile. What are you smoking?

        • TK – Indy

          These stats prove the illusion that you have about T-mobile vs Sprint coverage is extreme. They don’t even come close in coverage.

        • KingCobra
        • Hector Arteaga

          If you do a lot of domestic traveling, the best choice is Verizon by far. At&t would be a good second option, but Verizon definitely had the best coverage when I had both.

        • TK – Indy

          I just showed you where that is not so. T-mobile is last by a mile in the Carolinas.

        • Hector Arteaga

          Well said and I agree. A logical approach and not a sentimental one.

  • Rob H.

    Besides the Band 12 roll out and the Edge to LTE conversion, T-Mobile needs to get coverage in areas where they don’t, specifically where VZW and AT&T are. If they do that then it’s a win on 2 fronts, for more customers, and more coverage. And lets not forget that competition is good for all.

    • Justin Smith

      T-Mobile just needs a money boost to buy towers since towers cost a ton of money to build and not to mention buy more backhaul to setup the site.

      • emcdonald75

        But couldn’t T-Mobile lease preexisting towers? I think they call this co-location. Especially since Verizon has just sold their towers to American Tower, couldn’t T-mobile just place their equipment on those towers?

        • Aaron C

          Yes, I believe they can. I know there’s a huge black hole in Bradford/Warner NH. Zero coverage for any carrier. Someone built a cell tower there – got permits from the town, etc – with the hopes that a few carriers would lease space on it. It’s still empty.

        • TK – Indy

          Don’t tell Charlie Ergen, he’ll buy it for sure.

  • sushimane

    With every approved 700mhz spectrum purchase is one step closers for tmobile to achieve their goals. But as of right now I’m happy with my service. I’m just waiting for the 700mhz network to be turned on.

    • GinaDee

      The problem with this is that T-Mobile isn’t the only one with low band spectrum. Sprint has it too and is rolling it out now.

      T-Mobile needs to accelerate their plans.

      • sushimane

        Yeah they do but tmobile has few big steps over sprint. But they do need to move quick.

        • calvin200

          Which are?

        • Hector Arteaga

          The main thing is competency. T-Mobile has proven to be more comoentend in network deployment. If you’ve been paying attention (not an attack by any means), you’d know that the Edge to LTE overlay is moving at a very rapid pace.

  • TK – Indy

    Well, for personal use, you have to look at your area and what works for you, of course. This validates what my experience has been in Indiana, Verizon is tops, Sprint has nearly caught up with AT&T, and T-mobile is last in everything – including speed – by a wide margin.

    • FILA

      T-Mobile last in speed…LMFAO

      • TK – Indy

        They are in Indiana.

        • gmo8492

          But then again you have to live in Indiana. So….

        • TK – Indy

          No comprende

      • Mr Paul

        Outside of cities, YES they are. Even in certain metro markets they are still lagging way behind the other 3. T-Mobile only gets the speed excuse for cities, but if you include the rest of the country, anything can kick T-Mobile into the curb.

    • cirehawk

      I agree with all the sentiments stating to use what works for you. I live in southern cal and was on Sprint for years (8-10) because I got a really good corporate discount. For the first 5-6 years I was quite happy with Sprint since 3G was the main network type. First Sprint sold me a WIMAX 4G phone (loved the HTC EVO), but never delivered it. Then I got the EVO 4G LTE and went over 2 years with no LTE. I was willing to wait for LTE, but they let 3G go to crap as well. I could never stream music when in my car, and even started dropping calls. About 3 months ago i finally switched to TMO. Coverage in socal is great and speed is outstanding. I stream music with no problems, and the unlimited data plans work out to be about the same as I was paying for Sprint with my discounts. So for me, I’m quite happy with TMO. I don’t travel that much, but as long as they are continuing to expand their coverage I don’t foresee a real problem.

  • Chad

    i wanna know what’s the deal with coverage in WEST freaking VIRGINIA? its a hole of black death for T-Mobile, well atleast it is along i-77/i-64.

    • TylerCameron

      No one lives in West Virginia, that’s why no one has coverage there except AT&T and I think US Cellular.

      • Justin Smith

        It is important to people who travel along the east coast though or from more eastern central states which many people do.

        • Mr Paul

          Correct. At the very least highways, and even in a small state like West Virginia, it’s couple biggest cities should be adequately covered with at least some DC-H+

        • Chad

          Agreed! I actually live in NC, but travel through WV multiple times through the summer, its horrible, until we get into OHIO.

      • Mr Paul

        Although West Virginia is among the least populated states, over 1.8 million people disagree with you. More people live in WV than 12 other states. At least covering the highways and biggest towns might be of some benefit to T-Mobile’s extravagant claims of pops covered.

  • TylerCameron

    Does anyone know why T-Mobile coverage maps show partner coverage in Mexico and Canada? They always have. But they don’t show partner coverage in other countries.

    • KlausWillSeeYouNow

      Yes, because it would be somewhat difficult to map roaming coverage on one huge map I imagine, and the national coverage map is just that – it shows roughly what to expect in and around the places you will use the service most.

  • GinaDee

    Left out of the discussion is how Sprint beat T-Mobile for 3rd place in network performance. This is not good.

    Come on Legere put your money where your mouth is. Fill in those network coverage holes, get backhaul to the areas that need it and finish your LTE expansion by mid year to surprise everyone.

    • Justin Smith

      That is not possible unless they hired double the network partners. Also it would cost them way too much to do that.

    • Mr Paul

      And how Sprint’s reliability wins increased times 9 and how their calling performance increased by almost 4 times. Definitely a huge blow to T-Mobile’s reputation. Not to mention how things will look if Sprint continues their pace.

    • Brian Perez

      they beat tmobile for nationwide reliability that’s all whoppy do lol..

    • Richard Roma

      Went on a drive this weekend, around 30 miles outside one of the largest Metro regions in the country. Guess what, absolutely ZERO coverage, and this is on a tourist route.

      At least Sprint will roam onto Verizon in areas they have coverage, whereas Tmobile has no agreements with anyone else.

  • Mike Palomba

    Looks like sprint is catching up fast. Im still staying with T-Mobile specifically for the ways they treat their customers and speed+coverage in Staten Island, NYC is amazing

    • Mr Paul

      I wouldn’t blame you being in a city. Despite my opinions, I am very interested to see what both are going to accomplish this year.

  • emcdonald75

    Wasn’t T-Mobile going to announce more Band 12 buys sometime in February 2015?

    • Justin Smith

      It is still just the 10th of February. They have plenty of time to buy more spectrum.

  • Justin Smith

    I feel like the carriers should just stop focusing on who is faster or who has more coverage. I feel this way because when rushing to build out a network to match one network or another they can’t put as much care into the network leading to issues like dead spots. They can also add more things like for tmo band 1900 and aws spectrum together to add capacity on both bands. Just my opinion though feel free to comment with other opinions

    • TMoUser

      T-Mobile is the one focused on speeds because they have nothing else to talk about. Not coverage, not overall reliability, not voice performance, not text performance. Heck, they didn’t even do well on data reliability even though they did well on data speeds. What good are blazing speeds in limited urban cores if they are not reliable and consistent?

      Even hardcore T-Mobile fans are getting tired of Legere’s doublespeak. Only a month or so ago he was crowing about beating Sprint in Kansas City in Root Metrics’ 2H 2014 results, yet today he is quick to discredit the composite results.

      • Aaron C

        Not voice performance? I beg to differ. I can always tell when a friend uses Verizon because they sound like they’re under water.

        • Mr Paul

          Correct. Wherever T-Mobile has coverage, they are in the same boat with AT&T and Sprint in terms of call quality. Verizon’s call quality is the laughing-stock of the industry and just plain bad.

        • Romdude

          But at least you can hear the robotic sounding voice everywhere.

        • Mr Paul

          AT&T’s voice coverage is virtually the same as Verizon’s, so any one in business with a feature phone and or who doesn’t need data very much or at all would be foolish not to choose AT&T. Even people who need data would not be at a loss to have AT&T over Verizon, being HSPA+ is a FAR superior fallback to LTE than EV-DO.

        • Romdude

          True, if I had to switch to any other carrier than t-mobile, it would be at&t. I hope you realize the joking manner in which I said the statement above ala darth vader sound.

        • Mr Paul

          My mistake. I tend to go through my inbox too quickly sometimes.

        • KingCobra

          This is true. I used to get the robotic sounding voice when I was on Verizon.

        • Daniel Darnell

          I agree with this as well Verizon’s audio quality is terrible, it’s one reason why I won’t use Verizon. I still make phone calls and my hearing is fine but I have trouble understanding Verizon customers the audio is that poor. Thank god most of my friends are on Sprint and AT&T so I don’t have to deal with the crappy audio. Sprint and T-Mobile seem to have the best audio quality, AT&T is a little behind but acceptable. Verizon’s is by far the worst.

        • Brian Perez

          T-Mobile HD voice rocks!

        • kalel33

          Voice quality wasn’t a metric. Call reliability was, which was why T-mobile was last.

        • TMoUser

          By Voice performance, I was referring to Root’s Call Performance scores (sorry about the confusion). You are talking about audio quality, which is measured in terms of MOS (Mean Opinion Score) on a scale of 1…5, 1 being worst and 5 being best. I don’t believe Root measured MOS in their tests.

      • KlausWillSeeYouNow

        Legere has never been a huge fan of RootMetrics, but you can hardly blame him for taking accolades when they are given. You clearly have something against the guy.

        Do you really think the results would be what they were today if Philipp Humm were still in charge? Legere’s ambition has transformed T-Mobile.

        • archerian

          Seriously, ALL the credit fot the T-mobile turnaround cannot be attributed to JL alone.

        • KlausWillSeeYouNow

          No, but a large part (if not most) of it certainly is. Seriously.

        • archerian

          hopefully you will still be singing him praises when the ride is over this year.

        • KlausWillSeeYouNow

          Haha. Sounds like you’re ready to replace him. If that were to happen, I’d switch to Verizon.

        • archerian

          lol, what in our conversation makes you think that? If you switch carriers based on who the CEO is, why bother with rootmetrics or any metric at all? :) if you’re willing to move to Verizon, maybe you should do it right now.

        • Romdude

          No need for praises, t-mobile is just best in my area. Sprint didn’t even buy any spectrum in the last one, tmobile did along with at&t and verizon. Tmobile is best here now and they still bought more spectrum so I’m set.

        • TK – Indy

          “Withhold admiration from a narcissist and be disliked. Give it and be treated with indifference.”

        • TMoUser

          “You clearly have something against the guy.”

          Yes, I was raised to value honesty and to stay away from dishonest people.

          “Do you really think the results would be what they were today if Philipp Humm were still in charge?”
          No, and that’s the point. Legere hasn’t done much network-wise yet. His main accomplishment has been separating plans and device pricing (which was an excellent and welcome move, btw).

      • Brian Perez

        I like speeds!!T-Mobile works where I go…but, yes its true they need to focus on reliability and consistency…

  • bryck

    I don’t understand why people cry like little kids when it comes to how bad there service is. Switch carrier if you have a problem like I did.
    T-mobile might not work for everybody,and other providers might not work in other places.

    • Myzteziz

      Exactly, a lot of people think all carriers are the same and work everywhere. they don’t understand it doesn’t work like that. T-Mobile is without a doubt the strongest carrier where I live, but go 30 miles south and Verizon is.

    • Brian Perez

      I completely agree is like a little kid when he cant get what he wants.. lmao

  • Peter Blood

    National coverage maps are practically a case study in the little book, “How to Lie With Statistics”.

  • Mike

    Coverage maps and surveys like this are helpful in picking a carrier, especially since I travel frequently. But what matters most is where I live, Tmo (through Metro PCS) is very fast, affordable and I have voice/text service in my home. Sprint’s LTE is supposed to finally cover my area, but their own map says voice/text is still weak. Tmo rated it as “excellent” — and it is.

  • jawash22

    I was in Bristol, Virginia in December and they are all edge network.Laughed so hard when I saw a a TMO store.

    • Daniel Darnell

      I live near Bristol, VA and sadly most of the Tri-Cities TN/VA area is still on EDGE. It’s terrible and it’s why two months ago I switched to Sprint prepaid and I have much better coverage and a faster/larger data network as well. Gotta laugh when I’m getting 10-20 Mpbs on Sprint LTE in Bristol where on T-Mobile I was lucky to get 50k and it was pretty much useless.

      • Romdude

        You really should use what’s best for you. In Honolulu, rootmetrics and sensorly bears out that t-mobile is the cheapest and fastest and matches the others’ coverage. So if I lived in Bristol, I’d definitely use something else, probably AT&T though.

        • Daniel Darnell

          Most people around here seem to use Verizon or Sprint, I see a fair number of AT&T users but the majority definitely Verizon and Sprint. Both are quite good here, AT&T is good too. T-Mobile stinks though and it’s why you hardly ever see anybody with T-Mobile in my area it needs a fair amount of work.

        • Romdude

          Well I hope all the networks keep on competing so we all get better coverage and speeds. For me, I’m with the best choice there is, cheaper, more extras and faster.

    • Hector Arteaga

      I’m willing to bet most people don’t care about coverage in Bristol VA.

      • Daniel Darnell

        You’d be surprised it’s decently populated and home to one of the most popular race tracks in the US. Also the largest shopping center being worked on at the moment in the US is currently being built in Bristol, TN. When completed in two phases it will span two states and they intend on making that a tourist attraction in addition to the race track. Sprint, Verizon, and AT&T have had LTE in that area for years there is no reason why T-Mobile still is on EDGE other than just pure neglect by them.

        • Hector Arteaga

          If there’s EDGE there, there will be LTE there by the end of the year.

      • calvin200

        Give it up. Most people would love coverage everywhere. Just because TMobile doesn’t have coverage somewhere it does not mean you need to dismiss it.

        • Hector Arteaga

          Lol please. Not everyone wants what you want. I prefer to have unlimited data over coverage I don’t need. I could care less about coverage in North Dakota. It would be nice for T-Mobile to eventually get coverage in more places, but I’m personally happy where they have coverage for me. I mean, technically T-Mobile has more coverage than Verizon right? So with your logic, you should use T-Mobile cause they cover more internationally. Right?

        • calvin200

          To make a comparison of people driving outside a major metropolitan area to flying to a different country for international coverage is a very big stretch.
          I have unlimited and you are guilty of what you are accusing other of. I did not say everybody I said, “Most people”. Apparently you are among those “Most people” because you said, “It would be nice for T-Mobile to eventually get coverage in more places”.
          I have Sprint and I would love to pick up my phone and use it everywhere, it’s human nature. Something doesn’t work =bad.

        • Hector Arteaga

          I said it would be nice, I didn’t say it was a necessity. It’s also not worth $100.00 month more than I was paying for T-Mobile two lines unlimited. I also now have the ability to upgrade. I will state it again, unlimited data is more important to me than overall coverage. That’s my consumer preference and I know plenty of people that feel that way. I personally know someone that clings to Verizon because of the great coverage, yet that person never leaves home. I mean ever. T-Mobile gets faster data speed and coverage in their house, but they’d rather pay more because of something that makes no sense. That’s where it is illogical to me.

  • bullet7

    Does anyone from T-Mobile read the comments here? John? One thing is for sure, t mobile is lagging on there 1900 roll out. I drove 100 miles south this weekend and 2G entire time. There is no way t mobile can convert all 2G/Edge by mid year. WTF Obviously people are dealing with this worthless 2G everywhere. People are tired of traveling with 2G t mobile and I have been patient for 3 years! Other people longer! You need to step it up John.

    • Mr Paul

      Ray himself pointed out he is a city-fiend.

      We believe the metro stuff is the most important

      Yeah, because AT&T and Verizon cover the suburbs and commuter towns just because they can or wanted to for no reason.

      • Hector Arteaga

        Most people don’t need rural coverage as much as you. I’m perfectly happy with having perfect T-Mobile service 90% of the time. It certainly isn’t worth limited data and $100 dollars more a month for service to me with the big two.

        • Mr Paul

          I do not live in a rural area, that is what I try to explain. I live outside of the direct suburbs.

        • eanfoso

          Not if you go with cricket, really good deals, cheaper than t mobile and with att coverage, and even their throttled speeds are faster than t mobile edge!

        • Hector Arteaga

          They still don’t have unlimited and I get 40Mbps at home. I’d go with Cricket if unlimited is ever taken away from me, but for now… NO. Especially when reading about all the server issues they have.

        • Mr Paul

          The only possible way Cricket cannot be a better deal is if you or whoever in question need more than 20GB of data a month.

        • Hector Arteaga

          Yes I and my wife both do. Plus, it is nice to not be capped at 8Mbps. Again, I would only consider it if T-Mobile took away my unlimited data.

        • Mr Paul

          That’s understandable. If you do have T-Mo coverage like you do then I understand using that plan.

    • Hector Arteaga

      Supposed to have 2G to LTE by the end of the year. Let’s see if true.

  • LTE Lover

    Lmao at all of these Sprint and T-Mobile fans arguing about networks. It’s like arguing which pile of garbage smells the worst.

    Americans who actually travel and need fast reliable service 99% of the time will always choose AT&T or Verizon. Sprint and T-Mobile have always been second tier carriers and running jokes of the industry for those who can actually afford reliable service. Let me know when T-Mobile can produce more than an E symbol on an iPhone outside of cities and when Sprint can actually stream content without buffering or roaming on Verizon’s coattails.

    • TK – Indy

      And let us know when you would like to save some money. Maybe we can cut your bill in half for you?

      • LTE Lover

        Whats the point of a cheaper bill if your phone doesn’t work due to spotty coverage? Something you T-Mobile and Sprint fans don’t seem to comprehend. Cut your bill in half for half the coverage and speeds. There’s a reason why Verizon and AT&T keep adding tons of customers and Sprint losing money and customers like no tomorrow.

        • KlausWillSeeYouNow

          Lmao… “Adding tons of customers…”

          Good one!

        • Mr Paul

          Yeah, correct: They forgot to mention AT&T/Verizon are adding back the customers who don’t have New Sprint service and can’t use them, or who realized that outside of cities, T-Mobile is useless.

        • Romdude

          True but the churn rates are more telling don’t you think?

        • KingCobra

          Verizon is adding customers but not so much AT&T. If not for giving away tablets they actually would’ve posted a net subscriber loss in Q4 2014. Guess T-Mobile’s promotions and network are good enough for former AT&T customers. That guy is pretty funny.

        • yourvoiceofreason

          I have Verizon but stop with this fanboy nonsense! You act like everyone has the same circumstances as you, or need the same coverage as you. For ones who would have spotty coverage, Tmo or Sprint wouldn’t be as good.

          But not everyone has spotty coverage where they spend the majority of the time. So then common sense would be not to pay substantially more for something that brings little benefit.

        • Hector Arteaga

          LTE Lover, you don’t seem to comprehend that most of us don’t need coverage in rural areas. I live in Memphis and go to a town named Brownsville TN often. I get LTE in Memphis and Brownsville just fine. I don’t care about having coverage in the middle of nowhere.

      • Mike

        For what? to get the slowest speeds in the nation? LMAO

      • tony

        cutting half bill promotion from sprint is horseshit, the surcharges and hidden charges they give you make up for it. its mroe expensive then verizon wireless.

    • TechHog

      k.

    • Tmo1082

      Let us know when Verizon gets a Nation Wide VoLTE network and go ahead and take a test drive on America fastest LTE network.

      • LTE Lover

        Unlike T-Mobile, Verizon actually does have nationwide VoLTE since it really does have nationwide LTE. T-Mobile only has LTE within 25 miles of downtown areas and Sprint is such a joke that they don’t even have any VoLTE rolled out yet.

        • Mike

          Wrong. I live 70 miles away from Chicago and still have VoLTE. I also get speeds over 70 mbps down and 20 mbps up. Dont make statements without knowing facts.

    • Hector Arteaga

      The problem with what you’re saying is that most Americans don’t travel as much as you think they do. For 80% of people, Sprint or T-Mobile would be just fine. However, that’s about to change. For me, having unlimited data is more important than total coverage. A few years ago, Verizon was absolutely necessary for me, but now I don’t need it. So use what’s best for you and be happy.

    • Mike

      And if you typically travel by plane — going from metro area to metro area, as many people do — you’ll likely have plenty of high-speed data on T-Mobile. I fly often for work and every major city I have visited in the last year has very good Tmo LTE signals.

    • Tmo1082

      Fun Fact – Verizon noted that “calls won’t switch between 3G and 4G LTE networks. If your call starts on the 3G network and you move to a 4G LTE coverage area, your call will continue as a 3G/CDMA call. However, if your call starts on the 4G LTE network and you move to a non-4G coverage area, your call will drop.”

      T-Mobile US and AT&T also support VoLTE, but because they have GSM and HSPA legacy networks, when customers on VoLTE calls drop out of LTE coverage their calls will not drop, thanks to a technology known as Enhanced Single Radio Voice Call Continuity.

  • eanfoso

    Lol I love that Montana coverage

    • calgrav24

      I don’t get why their map shows almost no roaming coverage there because I just drove through Montana 6 months ago and had roaming coverage almost the entire way and with unlimited data while I was there.

      • kalel33

        I call BS. First, T-mobile’s own map shows no roaming coverage. Second, there’s no such thing as unlimited data while roaming in the US with T-mobile. You’re limited to 50mb.

        • Hector Arteaga

          And 90% of us don’t care about Montana. Use ATT or Verizon if that area is so important.

        • kalel33

          What does that have to do with my reply? Nothing.

        • Hector Arteaga

          Well first, have you been to Montana? Coverage maps have been known to be wrong. In any case, the mere fact that people are so passionate about coverage in Montana is ridiculous. T-Mobile notably targets metro customers. So I’m just saying that nobody cares about Montana. That being said, it is relevant because contrary to popular belief, real life humans like chiming in to expand a conversation. Me saying that nobody cares about Montana is relevant, because the entire report is about how Sprint beat out T-Mobile on a national level.

        • kalel33

          So you’re saying T-mobile has statewide coverage in Montana but doesn’t want to show it on their own map? How would that benefit them in the least?

          You replied on my comment and nothing you stated has any relevancy to what I mentioned. I stated nothing about the report or about the need for Montana coverage. I stated that T-mobile’s own map doesn’t show coverage and there’s no such thing as unlimited data roaming in the US. If you didn’t have a rebuke to any of those comments then there was no need for a reply.

        • Hector Arteaga

          OK Mr Robot. That’s what’s wrong with the internet. You’re gonna proceed to call me a troll cause I just added my two cents to this. Most people don’t care about Montana. The real question is, have you been to Montana? Cause you called BS on something. Not me. RootMetrics shows coverage there, so there’s that. It’s also noted as HSPA. So there’s some evidence to support the other users claim. Calling BS on something makes you look like a tool. Me saying nobody cares about Montana was just an opinion. Don’t get offended by them.

        • kalel33

          Even though it has no bearing to the discussion, no I have not been to Montana. Now answer a question. Is there any way for someone to roam with unlimited data with T-mobile? I’ll answer it for you. No there is not. That’s why it’s BS. Nobody with T-mobile has unlimited roaming data. It’s capped at 50mb for unlimited plans and 10mb for lower plans.

        • Hector Arteaga

          True. I don’t know of any reciprocal roaming agreements, but that’s not the only thing you called BS on.

        • kalel33

          T-mobile should have the best map for T-mobile, right? Go to T-mobile’s own coverage map and look at Montana. There is only two small areas of coverage in the entire state(around 30-40 miles on i-90). The OP stated he traveled through the state and had coverage almost the entire time.

          Are you saying that T-mobile’s own coverage map is incredibly off? If so, then you should contact them and tell them they have coverage across Montana that they don’t know about.

        • Hector Arteaga

          I’m surprised you wouldn’t know that carriers maps are sometime inaccurate, both ways. Anyway, you win. I’ve had enough with this one. Goodnight.

        • Austin

          I drove across Wyoming and roamed on Union Wireless. I had coverage in several places that my Verizon friend didn’t, and I streamed Netflix the whole time I roamed because T-mobile only seems to really count the roaming rules on AT&T.

        • Hector Arteaga

          Ah… I’ve been reading on forums that other people have experienced this also. Thank you.

        • Romdude

          Actually it is off, tmobile pretty much said that until an area is completely upgraded, they won’t show it as upgraded. I think it’s better to be conservative than too optomistic in this case.

        • prisoner223

          International data is unlimited, that’s definitely roaming.

          Technicalities ftw!

        • kalel33

          That’s why I was specific. I stated, ” no unlimited data while roaming in the US”, but that is sad that you can use as much data as you want in Europe but no 20 miles away.

        • Mike

          Kalel, since the deal with GCI in Alaska, there are no data (repeat, no domestic data) caps while roaming in AK on GCI. I go there all the time, been with tmo for years and very familiar with the caps, they are gone now there, and it seems other areas as well. Trust me

        • jay_max

          Legere has stated he wants coverage on par with Verizon. Coupled with their recent spectrum purchases in Montana, the Dakotas, Alaska, and other rural areas, it is clear that TMO is going to care about non-metro areas. So in that regard, your opinion that people don’t care about places like Montana just isn’t well founded.
          As to Montana specifically, it has more than 1 million residents. Over 10 million visitors in 2013 alone, meaning that at any given time, roughly 2 million people are in the state. It’s short-sighted to ignore that market.
          As for me personally, I care. I live in Seattle. Very happy with LTE service at my residence. Ok with 2G service at my beach house on the coast (will be LTE later this year). But have family in Montana, and would be nice to be in a city of 150,000 (Missoula) and be able to make a f*cking phone call on a network that claims to be nationwide.
          TL;DR People other than Hector do care.

        • Hector Arteaga

          I’m sure some people do care. Most don’t. T-Mobile has stated that they are worried about the metros. As a matter of fact, they pointed this out during the RootMetrics report. It came from the horses mouth. Now, will they expand service there in the future? I’m sure they will, but they are doing it as economically as possible. The spectrum they bought there was purchased at a low price. The point is, there’s many people in LA, NYC, Chicago, Atlanta, Phoenix that really don’t care about coverage in Montana. There’s people that bash Tmo for that, but that hasn’t been their primary focus. Will that change? Yes, perhaps in the medium to long term. However, for everyone that comes in here and gripes about coverage in Montana. Go with Verizon or ATT. In the future that may change. So yes, the rest of us don’t care about Montana. The LA area alone has 17-20x more people than that. That’s why T-Mobile focuses on those areas. Some people come to the comments section acting as T-Mobile is the worst just because of Montana. Shoot, really?

        • jay_max

          And many of us don’t care about places like Tennessee (and the South in general, frankly), but realize that if TMO wants to compete with the big boys, it has to vastly expand geographic coverage to cover places people visit, even if just occasionally, not where they just live. Telling people to just use another carrier is a cop out.

        • Hector Arteaga

          That’s stupid, cause the Memphis area has 1.3 million people alone. Still, it wouldn’t make me sad if they had decided to leave this market for last, to compete better in the bigger metros. I understand business. It is not a copout, this you getting overly personal about your own back yard. Which is a lot less important for a majority, then it is for you.

        • eanfoso

          Dude that’s kind of mean, no need to get irrational if t mobile fails to deliver.

        • Hector Arteaga

          Right. Because it’s not mean for people to ridicule others cause they only care about service where they live. Funny how people like to point out things, then they get butt hurt when people ridicule why they ridiculed you first. I’ve always been one of the more rational types. I believe people should go for what works for them. Be it Sprint, Verizon or Ma Bell. For some of us, T-Mobile is perfect for our situations. Read the comments. You’ll understand why I ridiculed these people in the first place.

        • eanfoso

          Yeah, but still dude, obviously t mobile is your best bet, and no one from what I’ve read has started to pick on you, you picked on them first, presumably because they picked on t mobile, so in a way you made it personal, and you’d be surprised, I used to work for t mobile and one time I activated a family of 4 here in Texas and the dad was working at Alaska, so yes he was concerned about coverage there while being from Texas, and that’s just from being in a small town (120k people) now to say that we don’t care about other human beings is definitely harsh and inconsiderate.

        • Hector Arteaga

          I never said I didn’t care about people there dude. Stop adding spice to it lol. We are talking about mobile networks here. Jeeze.

        • Hector Arteaga

          That example, is an extremely small example. They would have been better off with another carrier. So, did you not care about that family? I mean, you activated a T-Mobile phone for use in Alaska? Shame on you. As far as I know, T-Mobile in Alaska is very new. The point is, people are coming here out of their way to ridicule people using T-Mobile because T-Mobile doesn’t get service somewhere else. Most people don’t care about coverage where they don’t need it. Now how cruel is that?

        • calgrav24

          I understand that generally your roaming data is limited to 50MB but I just traveled across the United States and I can confirm that certain regional carriers don’t have the data limits that you have when you roam on att and such. I am not in the habit of spreading misinformation on purpose, it’s just what I experienced first hand. As far as their roaming partner in Montana I didn’t realize they lost their partner there so…

        • Xian

          Here’s an example of unlimited domestic Roaming data: iWireless in Iowa. tmo shows it as being roaming partner data here (darker magenta) but if you go there with your tmo phone there is no cap (it counts towards whatever is normal on for your plan). They are a 2G/3G carrier. It might also help that tmo owns a chunk of Iwireless as well. Lots of college kids from IL and MN go to school there with tmobile devices and use them normally.

        • Guest

          Actually, you are not just limited to 50mb. The domestic data roaming allotments vary by data plan. For example, the 5GB data plan has 100mb of domestic data roaming while the 3GB plan gets 50mb. You can also add on a domestic data roaming pass (which is kind of expensive).

      • KingCobra

        No such thing as unlimited roaming data. Also T-Mobile used to have Montana roaming but I believe their roaming partner there went out of business. Not sure how long ago that was. But there’s no way you had unlimited data there.

  • prisoner223

    I’m confused, why is it bad news that VZW still has the best network?

    • KingCobra

      Because they’re the most expensive.

      • Spanky

        It wouldn’t really make sense of the best network was the least expensive, would it? You get what you pay for.

        • Hector Arteaga

          This is true, but if T-Mobile figures out a way to do it for less, then more power to them.

    • Hector Arteaga

      It really isn’t, people should just use what works for them. To me, T-Mobile works fine. However, I do hope T-Mobile and Sprint catch them up. More even competition is better.

  • michael lind

    I just dropped t Mobil for att because of spotty coverage 5 miles outside of Tucson az slow speed you have to live in the city to get service on number 4

    • Hector Arteaga

      For some people, ATT or Verizon is the best bet. For most of us, Sprint and T-Mobile is just fine.

    • Romdude

      Well you can always try again later if they improved with the free iphone test drive. Plus you can always switch back as they still buy out your contract. We’ll see how far they get with the promised update of all edge to 4g lte and 700 mhz deployment.

      • michael lind

        No way going back I bought a moto x plugged a go phone Sim card in have 3 bars inside and 20 MBS 4g LTE speed 1gb of data $45 vs $55 from t mobile 500mbs with no service half the time I will stick with att prepaid

  • Chris

    This comment section is really funny.

    Seriously, let people spend their money the way they want. This is the problem with today’s society, everyone thinks they are right and doesn’t want to listen to what the other side has to say.

    If T-mobile and Sprint works for them, why mock them for what they have? Simply speaking, it works for them. It’s like trying to convince someone that bought a Corolla LE, that he somehow needs a BMW. Corolla works for his needs, which is to get him from point A to point B. It’s the same with freaking networks, someone saves money and gets more value for being with T-mobile than with Verizon/ AT&T.

    • Chad

      agreeeeeeeed!

    • Hector Arteaga

      Exactly!!! Thank you.

      • calvin200

        Only called you out because mixed messages. Nobody cares about…. And most people don’t care…. Are two different things. If you want to save money and have a smaller footprint, good for you. That’s exactly what I’m doing.

        • Hector Arteaga

          Nobody cares or most people don’t care. Seriously, are you that interested in the differences between? Obviously, I cannot say something as an absolute value. Therefore, it was unrealistic for you to expect that’s what I meant. Especially, if you had read my responses in their entirety. If we really get caught up in these small differences, then heck, we have a long rocky road ahead of us as a species.

        • calvin200

          I did read in their entirety that’s why I was confused. Maybe you didn’t understand how strong it sounds when you dismiss not having coverage in a large geographical area, i believe it was a whole state. Whatevs, I’m doing the same the same thing as you.

        • Hector Arteaga

          People don’t care about coverage where they don’t need it. There’s nothing wrong or cruel with saying that. I’ve been pointing that out, because there’s several users on this forum that will constantly come in here and complain about coverage in Montana. Well hell, get Cricket or Verizon or whatever. There’s also several people that come here and ridicule T-Mobile for lack of service in less densely populated areas and telling everyone how they should switch to other carriers. Simply, I’m a little surprised people aren’t jumping on them. But, whatevs.

  • Al Karimse Mela

    Of course Tmo is gonna score badly on call and text test due to its poor penetrating signal, to fight this back 700mhz will taking care of this shortly. If you stay in metro areas, Tmo is great. But if you travel often to the boonies than stay with the other carriers. At the end, pick whatever is best for you; I live in a metro area and all carriers except Tmo are best in my house.

    • Hector Arteaga

      That’s precisely my sentiment on it. If T-Mobile doesn’t work well for you, then why come to a T-Mobile page and complain about it… constantly. Use what works for you.

  • dave73

    I see people complaining about T-Mobile & that they should be on Verizon, AT&T, or AT&T MVNO Cricket. I say that people should go with what works for them, & if it means carrying 2 phones to test out the other carrier, then by all means, do so. I currently carry 2 smartphones myself: the Motorola Luge on Verizon prepaid (only has LTE on upper 700 band C block) & originally had the ZTE Concord II, but now use the Samsung Galaxy Avant on T-Mobile Simple Choice prepaid. The reason I have 2 phones, is because it got to the point that I needed a smartphone to do certain things, & I refused to go with any CDMA 3G carrier (I’ve had Verizon for 13 years now, & my last phone was a Samsung Gusto on the $1.99 daily unlimited calling plan for the days I used my phone & 2¢ for sending & receiving texts) for a smartphone, & took a gamble on T-Mobile, knowing how bad the service was in my immediate area. I however didn’t know I got a 3G phone, but for where it worked, it was faster than CDMA 3G. A month ago, I finally had the money to buy a 4G LTE phone, & selected the Samsung Galaxy Avant, & saw that I was doing better reception & speed wise on 4G LTE than on 3G, though 3G did work. in December, I upgraded my Verizon phone to the Motorola Luge, because that was all I could afford, & got on their Allset plan at $45 for unlimited calls, texts, & now 1GB of data (they have bridge data to add data when the allotted amount runs out). While Verizon has much faster speeds on just their 700 band (I don’t have a phone with AWS on it, so I can’t tell how fast their AWS network is, & for Verizon, they have up to 20mhz to work with, plus up to 22mhz for their upper 700 C Block), T-Mobile is still fast, & can get what I need done. I have seen big improvements for where I use my phone the most, & T-Mobile seems to be focusing on getting coverage in parts of Northern Indiana in rural areas, plus getting coverage built out better in SW Michigan, & even adding additional coverage around Kenosha Wisconsin, & adding coverage to Racine Wisconsin for the first time (Racine County is one county in the Milwaukee market that’s skipping 3G to go directly to 4G). I will look at their map to see where I might travel in the future. For now, for where I travel locally & regionally the most, once that coverage is on par with Verizon, I’m dropping my Verizon service, as I find that it’s getting too expensive to be on their service, & for now, their prepaid is cheaper than their cheapest postpaid plan. Areas I travel the most where Verizon has crappy coverage on 850, it’s worse on their 700 band, & can’t access 4G LTE in those areas (might be able to access 3G, & in my immediate area, 3G is on both the PCS & 850 bands, with it defaulting to PCS most of the time), while I can on my T-Mobile phone on their 4G LTE (Waiting to see if LTE on PCS (Band 2) will be better, or about the same as their AWS (Band 4) network). I even want to get my mom off of Verizon too, after talking her into getting Verizon back in 2004, after she decided to drop Nextel (before Sprint bought them out a few years later), because she had no service in too many rural areas of Indiana, especially Knox & Rensselaer Indiana, where she got lost one time, & couldn’t make a call (not even a 911 call). Once I get to visit my niece in Lafayette Indiana, maybe I’ll get to see if my phone will show band 12 on it, since Lafayette Indiana is one of those lower 700 band A block markets.

  • ou812

    I felt ripped off by Verizon.. so I switched..T-mobile has been great, I’m usually where there is great coverage anyway.. except a small spot between south florida and orlando..where you get 2g speed and Verizon is 4G…but I’m in that spot for like 2 minutes and it’s over lol..I like my unlimited 4g.. data package :) Homestead could use some improvement from Tmobile.