T-Mobile confirms new Family Plan offers, introduces unlimited plan, brings back 4 for $100 deal

t-mobile-customer-helpline

Well that didn’t take long.. Just an hour after we published our report outing the new plans, T-Mobile has confirmed that it is introducing “America’s Only Unlimited 4G LTE Family Plan” and bringing back “its most successful promotion”. These plans – of course – are the $100 for 2 unlimited 4G LTE lines offer, and the old (re-introduced) 4 lines for $100 with 10GB of LTE data offer. They go live tomorrow, December 10th.

These new plans have been introduced to counter the “mishmash of confusing shared data promotions” that its competitors are “flooding the airwaves” with.

T-Mobile said it’s time to put a stop to the madness.  It’s time to free wireless customers from having to decipher confusing gigabyte promotions, from policing their own family’s data usage and from punishing overage charges.  The Un-carrier is cutting through the clutter and complexity with a radically simple idea: everyone on your family plan uses as much data as they want. And, you can do it at a better price without ever worrying about domestic overages.

The unlimited 4G LTE family plan is available from December 10th, 2014 for a limited time and once you sign up, you keep the plan. It’s grandfathered. So you can keep the plan even ofter the offer isn’t available anymore.

Additional lines are $40/month each.

Perhaps one caveat worth taking notice of is that all lines on the account must have unlimited 4G LTE data. So you can’t take the 2 for $100 deal and add an extra line (or two) on the lower tier Simple Choice plans. That said, a family of four could save a ton compared to the competition:

Family

The old 4 for $100 deal is back with the same terms as the original offer. Customers get the extra 1.5GB of data on the lowest Simple Choice plan up until the beginning of 2016. After that, the 2.5GB allowance drops back down to the regular 1GB allowance.

Source: T-Mobile

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  • ragumaster

    Hey man i have a question… so i have 5 lines right now what i am wondering is can i do the 2 unlimted lines for 100 and the other 3 lines have regular data?? Thanks !

    • Hurlamania

      No, all must have unlimited 4G data

      • ragumaster

        welp that sucks…

    • psychoace

      Nope, read the article.

  • roboito

    Does anyone know if additional lines beyond the 4 for $100 will be eligible for the additional data with this promotion?

    • ragumaster

      Yes they will it did for me from the first promotion. i think they added 10$ for 1 line.

  • Mike Coleman

    http://newsroom.t-mobile.com/news/unlimited-family-plan.htm

    at the bottom of this….it states they are bringing back the 4 line $100 deal, but it is still at the 10gb (2.5 per line) and still ends in 2016. this goes against the information leaked just a bit ago

  • Hurlamania

    Would be nice if the offered a upgrade offer for people on the $20 grandfather’s unlimited plans

    • Romdude

      The offer is basically like the grandfathered data plan except they all have to be unlimited. At least we had a choice, three of my lines are truly unlimited and two don’t need it.

  • JiGSaW525

    What would be the best promo for 3 lines then?

  • Proudpapa

    Ok, this doesn’t affect tablet lines, right? I have 2 regular lines and 2 tablet lines, so the 2 for $100 is tempting, but only if I don’t have to screw up my two tablet lines.

    • JiGSaW525

      Yeah, I would like to know this as well.

      Parent’s have 3 lines
      I have 2 lines and 2 tablets with the 200MB (plus the 1GB promo ending soon)

      • Proudpapa

        If you have EIP, you will have to pay $10 a month for each tablet line. My free 1GB ends at the end of the year on my 2 tablet lines too, so my bill is about to go up $20 a month.

        • JiGSaW525

          I don’t have any EIP with either tablet. I just need to make sure they don’t keep the 1GB on each account and reduce back to the 200MB for life plan.

          I just hope the T-Mobile reps understand whats going on with the new plans tomorrow and aren’t clueless as usual.

  • Jared M.

    Is the 5GB of tethering per line or all together?

    • AxelCloris

      Per line.

      • Jared M.

        Thought so. Thanks!

        • AxelCloris

          No problem, I made sure that was the case for myself since I’m on the grandfathered $20 unlimited plan. Letting me double my tethering data on all lines while saving $20 in the process? That’s definitely Uncarrier.

        • Jared M.

          Heck yeah! We’re making progress here. I just hope dearly that new phones (for me the next iPhone out) will have band 12 LTE support. Can’t wait for the rollout, it’s much needed

        • AxelCloris

          With how close Apple and T-Mobile have been this year you can expect the next iPhone will have band 12 support. And since Apple will most likely support it, it’s safe to assume several Android manufacturers will try to include it ahead of next year’s iPhone launch.

        • Jared M.

          It seems logical. Hope you’re right about this! I’m currently on a 5s and holding off for the next one just in hopes of band 12. Apple and Tmo brought this relationship on after the 6 was well into production so we missed it on that.

        • AxelCloris

          I hope I’m right as well, because I would love the benefits associated with it. Apple could use the band 12 as a selling point of the 6S/6S+. They may market it as having better reception indoors, which band 12 definitely does, and that could get many people to jump.

          And with T-Mobile being the Uncarrier that it is, they may be trying to work some other cool benefit into iOS 9 like they did wifi calling.

        • Jared M.

          It would certainly be smart marketing. I guess time will tell!

        • Rage4Order

          The Nexus 6 and the 2014 Moto X already support band 12 LTE, and both are already available.

        • Jared M.

          Granted you’re right I’m not planning on using either. Nexus 6 goes against everything I thought nexus stood for.

    • Jaramie Black

      It’s each line

      • Jared M.

        Figured as much. Thanks!

  • Jermaine Coakley Sr.

    I will be taking advantage of this deal with my wife tomorrow. She will be happy to get unlimited data instead of 3 GB of data.

    • Pitahson

      does she struggle to stay at 3? lol

  • AxelCloris

    Looks like tomorrow I’ll start saving $20/mo on my 3 lines while doubling my tethering data limit. Go T-Mobile!

  • nutmac

    So in other words, this is exactly like the old plan EXCEPT: (1) all lines must have unlimited data and (2) costs $40 less than previous unlimited plan.

    Or if you are on a family plan with:
    – 2 lines: costs the same as 3GB per line
    – 3 lines: costs the same as 5GB per line

    For anything else, you are probably better off mixing different capacities per line.

    • Cam Bunton

      Yeah, I mean, if you only have (or want) two lines, $100 per month is awesome for completely unlimited data. I’d almost call it insane..

      • Jermaine Coakley Sr.

        Exactly and I have only 2 lines. Too good to pass up

        • The Rock

          so would you be able to cancel your current plan and get this?

        • Jermaine Coakley Sr.

          Yes, it’s for new and existing Simple Choice customers.

        • jacky

          best deal you cant refuse lol.

  • Cam Bunton

    Yep. It’s why I said I wasn’t 100% sure on the 4 for $100 deal. And I also clarified in this post that it was 2.5GB.

  • galaxyNote4isBoss

    I’ve been using T-Mobile​ since June 2012 was glad to KICK Verizon Wireless​ to the curb.

    Have driven from New York City to Philadelphia, Chicago, St. Louis, and Tupelo Mississippi on three occasions my coverage was excellent. 

    • squiddy20

      Well good for you. There’s absolutely no T-Mobile coverage within a 200 mile radius of where I live, so whoop-dee-fricken-da.

      • Common Sense

        Move out of the sticks?

        • squiddy20

          Yeah, I’ll uproot my life just to get cell phone service with a specific carrier. Let me get right on that…

        • notyourbusiness

          Here’s a better idea – get off this site since you clearly have zero interest in T-Mobile. Problem solved!

        • Romdude

          You never answered why you are on a t-mobile site? Just to whine? At least t-mobile has free iphone test drives so you can see if it will work where you work and play. Other carriers don’t. Also, if it sucks for you, then write them off, why are you here?

        • squiddy20

          You want me to answer a question, but then ask “why [am I] still here”. Please tell me you see how contradictory your own comment is?
          But to answer Mitch’s question, freedom of speech for one, and second to sort of point out how useless saying how one’s signal strength/speed is/has been, since it varies depending on time of day, exact location, device, weather, and many other factors. I’ve seen it where two of the same phones, on the same network, with the same settings, gets slightly different data speeds and/or signal strength even while sitting next to each other.
          Also, pretty much every carrier has a 14, sometimes 30, day return policy. The only thing you might get charged, if I recall correctly, is a measly restocking fee. It isn’t free, but it’s not like you can’t do the same on other carriers. And I’m genuinely curious, is that an iPhone only test drive, or does this also cater to Android/Windows Phone/whatever else? Because if it’s an iPhone exclusive, that’s great for you guys, but sucks for the rest of T-Mobile’s customers.

        • Romdude

          Only iphones, it’s a test drive just to see how the network is for you. You either return it for no cost or buy, yes it’s an Apple promotion but it’s still free to try. Yes there is a restocking fee but hey you got to use it right? Well I hope you get some love from t-mobile in terms of network upgrades, they used to suck in my area but now way faster than everyone else. Go figure huh?

        • Guest

          You still didn’t answer the question of why on earth you are on a T-Mobile site then.

        • squiddy20

          I did. See my reply to Romdude that was posted a little over an hour before your latest comment.

      • Mitch

        Why are you even on a T-Mo site?

    • hj

      Oh gosh this guy is such a troll I see him on androidandme all the time being a punk

  • Dean Smith

    I have 5 lines with the simply choice family plan 2.5 GB data on each line for $110 plan
    If I want unlimited DATA for 1 or 2 lines only, will I be paying more with this new plan?.

    • Mike Coleman

      you wouldnt get the new plan, as the new plan requires that ALL lines have unlimited data. you would just be on the same rate as before

  • GreatNews

    if i have 4 lines could i make it 2 times the $100 plan? so total $200 and whats about the EIP etc? anything i gotta know before i jump on it?

    • Proudpapa

      If you have 4 lines, it would be $180 for unlimited on all of them. $100 for the first two, and $40 a piece to the second two according to the announcement. EIP would still be the same as you are paying now unless you are getting new phones.

      • GreatNews

        so i dont have to pay or do anything before i call them tomorrow to change the plan?

  • 4x$100 w/$20 unlimited data /l

    So I have 6 lines 2 with unlimited data at $20 a piece my total is $160 with all 6 lines .lines 5 and 6 is $10 a line 4x$100+$20+ (2 lines)$40(2 unlimited data lines) if I get this plan 2x$100 can I add 4 regular lines at $10 x line.. If so I would be paying $140 instead of $160 $20 savings!

    • Sean

      all lines have to be on the unlimited data plan.

    • CRT24

      On the 2 for 100 you can only add 40.00 lines up to 10……but it never expires as long as you want to keep it. 6 lines would be $260 all with unlimited data.

  • Bob Archer

    “The old 4 for $100 deal is back with the same terms as the original offer. Customers get the extra 1.5GB of data on the lowest Simple Choice plan up until the beginning of 2016.”

    Is this verified? I thought the 4 lines for 1 data reverted back to normal amounts some time in 2015?

    • Claudine Gandolfi

      Jan of 2016, from what I recall. We signed up for it in Oct.

    • Cam Bunton

      Yeah, it’s in the press release. January 2016, same as last time.

    • Mike Coleman

      no, even the old one was through 1/1/2016. so yes, it covers all of 2015. reguardless, yes it is confirmed on the tmobile newsroom

      • Bob Archer

        Thanks!

  • Nathan Spears

    What would the cost of this $100 plan be after taxes? $110? $11?

    • aen3

      $117.60

      • Jay Holm

        $17.60 in taxes? daaaaamn!!!!!

        • xmiro

          ~25% if you’re in Florida

        • Jay Holm

          Sheez!!! That’s too high! I’m dissapointed, I thought Florida was a better state than that.

        • Nick

          Lots of tourism=very high taxes

        • Jay Holm

          Oh, good point!

        • jacky

          well huh blame your state government.

        • Jay Holm

          Government dependent Americans are the ones to blame for high taxes

        • jacky

          i think i get hit with 25% i california because california is broke.
          lol

        • TedContreras

          No the ultra-wealthy who have corrupted the laws to avoid paying their fair share and who steal us blind via the “government programs” they institute are the real cause. They spend their money on propoganda to make sure they shift the blame.

          Follow the money trail to the where the truth lies. Fight back America!

    • xmiro

      Taxes vary by your area obviously. Also it depends on how they tax the service, if it’s on the $100 portion or if voice/text are broken out as a separate charges from data

  • David Tyler

    Honestly, Verizon and ATT will have no other choice but to bring back unlimited data. Love how Tmobile being a thorn in those big guys flesh.

    • Pitahson

      not to be a downer but my hobby is to go out and get people to switch to tmobile’s towers( not tmobile themselves) and many times, they dont because they are too prideful, they are too comfortable (more often), or they just dont like tmobile’s coverage. 20 people will see the add and wont switch. 1 will and that’s what matters

  • Jason Mauai

    So will my existing $120 2-line unlimited plan drop to $100 automatically?

    • CRT24

      No you would need to request to switch.

    • jacky

      call 611 and ask to switch over tommorow.

      • Jason Mauai

        Ok, hope it goes smooth

  • terryjohnson16

    So $100 for 2 lines of “Truly” unlimited data with 5GB of tethering per line? I am just trying to make sure this isn’t the “unlimited” as in its no overage but there is a data cap.

    • CRT24

      Yes it is

    • thepanttherlady

      It is truly unlimited. Also does not have an insurance (JUMP!) requirement. Called after this article posted to confirm. Rep will be calling me tomorrow to get me switched over.

      • Jason Mauai

        That all I need to do? Ask them to switch me over? Its like calling for a discount.

        • jacky

          t mobile offers loyalty unlike other carriers. t mobile #1.
          promotion starts tommorow so yep call in tommorow to switch over.

      • Bilbo

        Do you not use JUMP? Mind if I ask why?

        • thepanttherlady

          I don’t. I have no reason for it since I now mainly buy unlocked international phones.

      • Dima

        Can we switch online or only over the phone?

        • CalicoKJ

          I switched online. Just went with the 2.5/line as I have 3 of 5 that don’t need unlimited.

      • Shane83646

        Ha! Sure they will be calling you. They say that often and deliver infrequently.

        • thepanttherlady

          Keenan called me at 6:04 p.m. but unfortunately, I leave work at 4 p.m. so I missed his call.

      • eanfoso

        So just to be clear, it’s 100$ for two lines everything unlimited, an extra line with 1 GB is 10$ and the price would be locked to 110$ forever?

        • thepanttherlady

          No. The third line is $40, unlimited everything.

        • eanfoso

          Will the bill be locked at that price? :O 140$ for 3 lines unlimited everything?

        • jch0075

          this won’t include taxes / any EIP costs / Jump – Those would be additional charges

        • gorilla

          No. No option of adding the 3rd line for $10. 3rd line must be $40 unlimited.

      • Powsniffer0110

        No she won’t.

        • thepanttherlady

          Now see, I prefer to be an optimist in life. I’m happy to prove you wrong on this one. Keenan did indeed call me yesterday. Unfortunately, he left his voicemail at my work number at 6:04 p.m. and I leave at 4.

          Keenan, if you read TmoNews thank you for being a great customer care rep!!

      • Bklynman

        So this only for phone line, not if u have a hot spot service right?

  • daRav

    How much is it to add a line to the 4 for $100 plan???

    Seemingly they only give the $40 price for the Unlimited additional line…

    • OZ

      $10

      • daRav

        Thanks! Right now 5 phones, 1 @ 3GB, 4 @1GB costs me $120… so this would be $110 for more data (not that we necessarily need it). Only thing is this plan only works for a year… then reverts to what???
        Also, is there a cap? would veteran discount disappear?

        • OZ

          Same cost, but 1 GB per line instead.

        • CalicoKJ

          Unless something better comes along, which is what I’m hoping for.

  • Fernando Vallejo Jr

    I am on the old 4 lines for $100 and added two additional lines[one having 2.5gb and the other only 1gb(that was added after the promo ended)] when they bring this promo back will they have the additional lines at $10 with 2.5gb of data?

    • OZ

      Yes

      • Fernando Vallejo Jr

        Thanks. I just called in and had them just that single line to the 2.5gb promo!!

  • Jeffrey Curry

    I wish tmobile would do more similar promotions for tablet data packages like they are doing for these phone service deals

    • Shane83646

      Call them and see if the 5GB Match Phone Data up to 5GB plan is still available. The plan basically matches the data plan you have with phones, up to 5GB. Cost is $10 / month. You just get throttled after 5GB, which hasn’t happened to me since they switched me to the plan.

      • Jeffrey Curry

        Awesome thanks i forgot about that

  • GreatNews

    Will I be able to change my plan tonight at 12AM ET?

  • Jen

    I have 3 lines, one is the $30 prepaid and one phone is new (no SIM card yet) and two other line are the 80 dollar unlimited data text and talk. How do I add the 4 line to the 4 line for 100 dollar promotion? Do I need to order the SIM card to activate the new phone first? I tried to do it online and could not finish it without getting SIM card for all 4 lines but I only need one SIM card. Thanks!

    • Powsniffer0110

      You can’t do the 4 line unless you want to go from unlimited to 2.5GB of data then down to 1GB next year.

  • notyourbusiness

    Cam, I have a question – If I sign up a 4th person to my current plan (which will be happening in January), would that count as the 4 line 100 dollar plan? I like the idea since it’s so cheap. Currently paying 90 plus tax with a corporate discount for 3 lines, so this would be a sweet deal.

  • Irfan

    can existing customer allow to make change to this promotion and do we able to keep cooperate discount ?????

    • JO

      According to the rep i talked to this morning you will not be able to keep your corporate discount for the $100 for 2 lines with unlimited data promotion.

      • Irfan

        Thanks Jo

    • SkullNBones19

      The rep I spoke with said I was going to keep the corp discount. I specifically asked him to triple check.

  • jasmin

    $100 for 4 line deal is back!! whooo!! If only it is 10GB of shared data instead of 2.5GB/ line…

  • StankyChikin

    So where is our single line $50 unlimited 4G LTE plan? Huh? Huh? ;)

  • anfrey

    Hmm.. stay with my 2-line Select Choice w/ 3GB for $80 or pay an additional $20/mo ($240/yr) for fully unlimited… decisions decisions…

    • Steve R.

      Kind of depends on your income. To me, currently, $20 a month extra sounds like a lot. But if you’re constantly using your phone’s data or not on wi-fi then it could be a good deal.

      • anfrey

        I’m usually on wifi, both at home and at work, so we never use that much data… but looking to the future with more bandwidth hungry media, maybe it’d be good to lock in a price. that’s what makes it so tough for me. We don’t need it now, but we may need it in the future. Might as well get in while the price is low…. but for my meager income, this $20 more makes quite a difference.

    • Kris Maharian

      Unlimited data is no use if the carrier is unreliable service in you area. Tmobile coverage sucks if you do not live in a big city and wifi calling is not like 4G/LTE it constantly drops calls.

      • anfrey

        I don’t live in a big city, but there’s 4GLTE everywhere here. I also have wifi both at home and at work, though. I dunno if I can justify the expense given that we never use more than 2GB of data every month per line, but futureproofing is what’s on my mind.

      • Danny Lewis

        Check Sensorly before purchasing… For me in Kentucky, T-Mobile has made incredible leaps and bounds in rural coverage over the past 6 months according to Sensorly… God damn… I really want to switch back now and save in the process!

  • jeffy

    I have two lines, and I’m paying 100, one is unlimited and the other isn’t. my question is: can i add a third line and make it unlimited for 100 or do i have to make all three of them unlimited?

    • johnny 5

      from what i read you have to add a a 3rd line for 40 with unlimited high speed data

    • jch0075

      You would have to make all three unlimited – So $140

  • Adam

    Just spoke with a rep and got switched over. Went from 2 lines with 3gb each at $110 to 2 lines both unlimited for $100! What an awesome deal!

    • nelagster

      2 lines with 3GB should be $100

    • Pitahson

      the question now is, will you use ore than 3GB each now? unlimited means nothing if you arent going to take advantage of it ;). Im with a tmoibile MVNO and get 4GB of LTE. as of now, don;t need unlimited. in 2 years, ill need 6GB lol

  • paul

    I have five line with two have grandfather data plan( $5.99 and $9.99)
    question is if I switch to this two line unlimited 4g LTE how much will be each month?and rest three line will have data plan too? Confuse

    • thepanttherlady

      Should be about $220 not including any extras (tax, insurance/Jump!, EIP etc).

      And yes, all 5 lines would be unlimited everything: talk, text, data (no high speed cap).

      • Craig

        When you say high speed cap, is that the same as not being throttled when you reach a certain amount of data usage?

        • thepanttherlady

          That is correct.

        • Craig

          Thanks. You are a Great help on Tmonews.

  • Jim

    Damn, wish it was $10 per additional line with no data. Not everyone in my fam uses data. Sigh.

    • Robert

      Ya, we have a grandparent we tacked onto our line for the $10 dummy phone charge.
      Luckily, we are on the older simple choice $20 per unlimited bucket so it would only be a $20 discount for us, but since the dummy line bumps it to $130, we are still in better shape than the unlimited offering.

    • David

      It is for sure. Its four lines for $100. You get the 3 gbs for free until the end of 2015

  • JO

    Just called Tmobile to switch to the new plan and they said my government discount could not be applied to this plan. If anyone else hears differently please post but as of right now they will not give government or corporate discounts for the 2 lines unlimited data for $100 plan.

    • Joey

      This is true, they told me the same thing this morning

    • Rick

      I was told that my corporate discount will stay in place off of the $100. Not sure if just government was different.

    • Philip

      Darn. Do they still do the govt discount on 4 $100 ?

      • mahermusic

        Yes, I have that plan…with discount and all taxes, comes to $103 and change. Awesome!

    • Jaramie Black

      My rep will be calling me at 1 pm today and I’ll let you know what he says about the government discount on the plan.

    • SkullNBones19

      The rep I spoke to said my corp discount would stay intact .

    • Proudpapa

      I sure hope this isn’t true, because the rep that changed my account this morning didn’t mention anything about my discount going away because of the new plan.

  • Jose

    Well it was confusing to some representative that I have to call back to speak to somebody who know the new 2 lines unlimited data. Since I already have tmobile home $10 and a tablet. Those 2 lines does not count as $40 each. The tablet are on his own. The only that count are the smartphone that have access to internet.

  • SkullNBones19

    Just got off the phone with tmo and they changed my plan with no problem. I have two phone in installments plans. The rep said I was his first Customer he switched over.

  • “:(

    Advised corporate discount goes away with this offer

    • Danny Lewis

      Is this cheaper than your current plan with discounts?

  • Wayne2nd

    I called and was told the promotion expires on Jan 2016 and I would lose government discount

  • sierra.alpha

    If its 10GB is shared, can I set up specific caps for each line, for example 4GB each for myself and wife, and 1GB each for grandparents I have on my contract?

    • Adam

      No. 2.5G a piece.

      • sierra.alpha

        Thank you Adam- that’s a bummer.

        • eanfoso

          Switch to at&t, there you can put caps and allotted amounts or data per line, so you can do exactly what you were trying to do.

  • 21stNow

    I’m confused with T-Mobile’s mishmash of unlimited data plans. Is this unlimited data on the 2-line/$100 Family Plan the same one that is equivalent to the $70 individual plan or the $80 individual plan?

    • $80 individual with unlimited data. that’s $50 + $30(unl data) = $80

      The 2 for $100 is basically 2 lines both with unl data for $100

  • SkullNBones19

    Just chatted with a rep to confirm if I am keeping my corp discount and here are the results. http://imgur.com/c60xqbv

  • TMOFLOW

    I have 5 lines

    1 has unlimited data (old $20 unlimited and $10 Jump)
    4 add on lines at 2.5GB till 2015
    the plan total is $140

    If i get 2 lines of unlimited for $100 then $10 for one jump and $30 for 3 lines i would be still paying the same…hmm this seems like a great deal

    • CRT24

      The $10 add a lines do not apply to this plan…..the lines after the first 2 are $40 up to 10.

    • Sadly that is not allowed. Lets $40 add a line is required. So your situation for 5 lines will be:

      2 lines with unlimited data = $100
      add 3rd line will be $40 (this promotion requires unlimited for all lines) = $140
      4th line added will be a total of = $180
      5th line added total is = $220 (NOT including JUMP)

      so I would keep your current plan.

  • twcamc

    Just got this done with Tmobile CS. 2 lines unlimited high speed everything for $100. Hope it takes when my billing cycle changes in a few days. Thanks Tmobile!

  • MadJoe

    What happened to the $100 for 4 lines with 3GB each you listed in your last article?!? Argh!

    • Cam Bunton

      Like I said in the article, that offer I wasn’t 100% sure on. Different sources telling me different things. It’s 2.5GB on each instead.

      • MadJoe

        Bummer

  • 1fingolfin

    I just called and the rep read to me verbatim what the policy states on the $100 for 2 lines with unlimited data. This offer is not discountable. Sorry everyone.

    • Danny Lewis

      Discountable in what way? T-Mo did away with employer discounts almost a year ago.

      • trife

        There are still corporate discounts out there, the Postal Service being one of them.

        I just called to see if my 15% discount would apply, making it $119 for 3 unlimited everything lines, and I was told that it wouldn’t.

        Bummer. May still switch though since I’d be paying only a little bit more per month for unlimited everything, as opposed to one unlimited line and two 3GB lines.

      • OZ

        Government discounts are still up

      • 1fingolfin

        No corp or govt discounts. That is what the rep said on the phone.

      • CSR2

        Any monthly discount that was previously on the account before like June is grandfathered in, if still eligible anyway, so if there was a monthly discount through your employer and it still stands then you will still have a monthly discount.

  • trife

    You may want to call to confirm that, just to be safe. I just got off the phone with a supervisor and he told me that corporate discounts will not apply to this plan.

    I should note that he initially said that my discount would apply, but just as he was about to switch it he read something that said it wouldn’t. He said they just found out about the new plan today, so I probably would take that chat with a grain of salt.

  • Ro

    can I make the switch of two lines for $100 online? I currently have the granfathered 4G unlimited data for $20 on each line.

    • You should be able to according to a customer care rep I talked to. However, I didn’t see that option online. If you don’t see it online, then just dial 611 on your phone and talk to customer care, and they’ll be able to switch it.

  • Kaylord

    I just called and switched my 2 pre paid accounts to this family plan with no problems. Had to buy 2 new sims though YMMV

    • OZ

      Funny how they do that. I have been activating pre-paid sim cards into post-paid plan phones.

  • Jaramie Black

    I just got off the phone, if I decided to upgrade all 3 lines to this new promotion, we would lose our government discount and our bill would increase by about $14. I am a little disappointed in how T-Mobile has gone away with the discount while other carriers offer it to Veterans and other organizations. I was not expecting them to take away the government discounts for those of us who earn that discount. I cant decide if I want to upgrade since each line will gain 2 GB of data to tether.

  • Jaramie Black

    Update: I was able to successfully get the new plan for 3 of my phones WITH my government discount. I will be saving roughly $10 a month while gaining 2 GB to tether for each device. I did this with an online chat and I am very happy this issue has been resolved.

    • 1fingolfin

      Did you specifically ask the rep to check if your govt discount would still apply? If yes then I will try the chat too…

  • Peter Truong From Riverside CA

    I went to the T-mobile store the Rep told me that there is a data cap the 2 lines for $100. Anyone can confirm this?

    • thepanttherlady

      From the T-Mobile site:

      NEW! 2 lines of UNLIMITED 4G LTE data on our network for just $100/mo. UNLIMITED 4G LTE data must be added to all lines on your plan. Additional lines $40/mo. per line.

      http://www.t-mobile.com/cell-phone-plans/family.html

      • Peter Truong From Riverside CA

        Just switched

    • jacky

      its unlimited 4g lte

  • Bilbo

    Looking forward to someone writing in AFTER they get billed to let us know whether they were indeed able to keep their corporate discount. :P Seems that the reps just give a random answer.

    • trife

      Yeah, it’ll be interesting to see how this works out. I was told that it was a system thing where they couldn’t override the no discount rule even if they tried. Then again, I was also told that they couldn’t credit me $24.99 for the overnight shipping that I didn’t ask for–5 minutes later I had my credit lol. Guess we’ll see.

      • Philly Jim

        The cost are parrots they just repeat what they Dr on there screen over and over I could write a book on all the T MO BS. I I’ve said it and proved it at least ten times there’s no such thing as can’t , it’s just a matter of getting to the right supervisor……

    • CSR

      i am a rep and i will take a picture of the policy in place for this promo you will not get a monthly bill discount until you switch back to a normal rate plan

    • Adam

      Tmobile didn’t tell me anything when i switch my plan to the $100 Tmobile family plan so I ended up losing my corporate discount and ended up being frustrated thinking this was a error due to other issues that had occurred during the switch. I called they told me to fax my badge to a number, nothing happened and no one contacted me. Called again and someone finally told me it doesn’t apply due to this being already a discounted plan. Thanks Tmobile for not telling me before switching! Very frustrating, I’m not happy customer at the moment! -.-

  • It would cost my family $20 extra…

  • CRT24

    Traditional corporate discounts are no longer offered but milatary and some state/local government agencies still qualify. It appears that the 2 for 100 plan will not be compatible with the advantage plan so you would lose your discount if switching to this plan…..if you decide to move back to a traditional plan then you can re apply for eligible service discounts. The 4 for 100 does not appear to be impacted.

  • T.Wheelz

    My wife needed unlimited. Sacrificed my grandfathered $20 unlimited for the UNL family.

    • At least you’re now grandfathered into this new 2 for $100 promotion.

  • Ryan M.

    I switched to the 2 line unlimited plan — lost my govt. discount but am okay with that considering the steep discount compared to previous offers.

  • sigewulf

    I just did the two for 100 plus 1 through chat. The representative didn’t know what I was talking about at first. I ended up copying and pasting the whole promo dialog from the front page and dropping it into the chat window. She finally got it. I kept my gov. discount also.

    • Medion

      How did you keep your gov’t discount? I just called T-Mobile to switch, and they told me that I cannot keep ym gov’t discount.

      • KU

        I just asked tmobile on twitter and they said I couldn’t keep govt. Discount

        • Chey

          KU is correct, with this rate plan your gov. Discount will not apply, but in the future, If you change your rate plan it will take effect once again.

      • sigewulf

        She had to get verification from a supervisor. Of course, the proof will be in the pudding when I get my next bill. It was a long chat session, around 30 minutes because she she didn’t know about the promo until a supervisor finally stepped in and straightend everything out. I almost quit the chat and was going to call but it all worked out in the end.

        • Corey

          yeah sorry but the proof in the pudding is wrong, you keep the discount on your account but as long as you stay on unlimited promo your bill will not be discounted!

        • sigewulf

          Maybe that is what she meant but couldn’t articulate. I’ll find out in a few weeks either way. It’s not a deal breaker for me.

  • Jay Anderson

    I love this new plan option just wish I had the option to NOT have unlimited on the 3rd line. Its for my grandmother which she never uses… Paying 40 would be nonsense she never uses it

    • Android_God

      EXACTLY! instead of getting $20 more from us t-mobile will be getting $0 more from us because of this

      • Mike

        Jesus Christ, put a fucking sock in it. It saves you money either way. 3 lines with 2 unlimited is normally $150, on this plan it’s $140 for unl on all 3 lines.

        You are still saving money. It is absolutely NOT a slimy carrier move to give you discounted unl data. Sorry you’re not happy with the fact they want to make money because they’re a business. Take it or leave it.

        You’re not entitled to anything. They’re still giving you the best deal for unl data out of any carrier.

        • Android_God

          “Sorry you’re not happy with the fact they want to make money because they’re a business. ”

          Funny how I DIDN’T even say this
          Relax princess.

        • ricon

          If you dont like it you can always go with ATT or verizon. Noone makes you to stick with tmobile.

        • jacky

          yup and verizon at&t charges $36 activation fees instead of $10 sim cards.

      • Joho

        Why complain when it’s normally 80 for two lines, 10 dollar add a line fee, and 60 dollars per line. Last time I checked that was 10 dollars more than the promotion.

  • Android_God

    That seems like a slimy carrier move to NOT let THE CUSTOMER decide to keep the 3rd line at the base data tier. A$$holes! how exactly is this uncarrier?

    • ricon

      You done? Dont like it Tmobile plans go with Att Im sure you can get unlimited plan with them :)

  • Pat_TheBoss

    I have added my gf to my account, and we have both jumped on board to the Unlimited 4G LTE Family Plan for $100.
    Yesterday on 10 December 2014 I called and CC Rep 1 said my mil discount would no longer apply, but I told her that there are some people online that were told otherwise…CC Rep 1 said she would send up a ticket and call me back.
    This morning (11 December 2014) I decided to call back, hoping their CC personnel would have more time/experience with the new plan. I spoke with CC Rep 2, who said my military discount would definitely still apply – and she was quite emphatic about nothing in their system being able to take that away, simply due to a plan/service change. Because CC Rep 2 was so convinced that my discount would remain, I decided to proceed with the switch. I was transferred over to Sales Dept. and ordered a $15 SIM and put down a $50 deposit.
    This part of the story was not really relevant, but I would like add that the Sales Dept. Rep was somewhat rude to me. First, he said that he was able to “work hard and get the price of the SIM Starter Kit down for me from $60 to $15”. I know that’s bogus but I kept rolling with it. He then informed me that my $100 Unlimited 4G LTE Family Plan comes with 5GB of data on each line. I told him that’s not what the online literature says, but he was trying to argue – we ended up on a conference call with CC and he finally got the picture.
    Later on this afternoon (11 December 2014), the CC Rep 1 finally called me back. She said the ticket has come back down, and that the military discount would no longer apply. I told her what CC Rep 2 told me, and that was what finally convinced me to switch plans. She didn’t really have an answer for me besides “I’ll annotate that on your account”.
    While honoring the military discount of $15 per month would be nice, it’s still a better deal than the other carriers. I will be staying onboard with the plan either way. However this experience with so many different answers and misinformation has been troubling…someone somewhere was lying (unintentionally, I assume since they’re not on commission), and I will have to wait for my bill to find out who that was.

    • Irfan

      2 things came up , one this price tag is basically trying to beat the Sprint 50$ iphone plan , second existing customers who are already enrolled in corporate discount can continue , i asked her couple of times about corporate discount where she told me she is 100% sure which is scary thing, when they say they are sure most of time noting happen , any way if they will charge me i can get my credit back , i move from value plan to simple plan and simple to family simple .

      • Adam

        Tmobile didn’t tell me anything when i switch my plan to the $100 Tmobile family plan so I ended up losing my corporate discount and ended up being frustrated thinking this was a error due to other issues that had occurred during the switch. I called they told me to fax my badge to a number, nothing happened and no one contacted me. Called again and someone finally told me it doesn’t apply due to this being already a discounted plan. Thanks for Tmobile for telling me! Very frustrating, I’m not happy customer at the moment about all these issues Ive been having -.-

        • Irfan

          it does apply , i am getting my company discount and that is 12% ..call them and talk to them , because they have many call centers base on location and its all on customer support agent home work …if u was getting discount before this move , it does apply …year ago they stoped giving corporate discount thing because of lowe plans but they the customers who already had can continue

        • Adam

          Thats interesting. Anyone else on here with the new promotional plan that got to keep there corporate discount plan??

        • Keven

          My bill went up this month and I was told it was due to the corporate discount being removed. It seems like this policy is not available in any public documents, but only internal ones. Nice.

    • Philly Jim

      it’s a good idea to alway’s ask for the rep’s name and there id number and also the time of day , sometimes they even lie about that , but if not you can alway’s go back and say I spoke with so and so and this the id I was giving , at least this way there less likely to try and BS you to get you off the phone , one time I even got a 100$ dollar credit because I proved that I was Blatently lied to , I swear Jerry Springer is running the show over there , one time I asked the the cr to repeat her id number she was so far off she might as well of been in Tokyo , love the data connection I get near Philly and the surrounding tri state area , if it wasn’t for that I would take my chainsaw out and tell Sprint ( with whom I was with for 18 yrs ) to rip that Bill In Half LOL , but there service still suck’s at least around here , my OG EVO is still waiting for 4G aint life a *itch …………..TGIF Peep”s Keeping it real ……….

  • Brian Richards

    Nice, I just lowered my bill. Again. did it via chat, they knew what the promo was and gavre me no trouble about it all. Thanks T-Mo. :)

  • john

    What happens if u have two lines but one of those lines did the refer a friend offer for unlimited? I pay $110 a month minus 15% off for one grandfathered unlimited line and one 3gb line but that has unlimited until august due to refer a friend. If I switch to the 2 unlimited for $100 would I get the $10 off for the referral and 15%? That would be amazing.

    • Medion

      Refer-a-friend specifically states that any change in the plan eliminates the monthly discount, so consider that to be gone if you switch. And so far, the majority are saying that the 15% discount is gone as well.

      • hack400

        Both are lost with the new plan, see my post above…

  • jessica

    does anyone know if the no credit check simple choice qualify for this promo 2 for 100 unlimited lte?

  • hack400

    I just cancelled my change to the new plan because
    a) My friends refer a friend unlimited would be removed
    b) I would lose my refer a friend $10 discount
    c) I would lose my 15% discount.

    I was told that there had been a notification sent out in the last day telling the rep’s that this would be the case.

    So the new plan was actually $8 more a month for me (I have the $20 unlimited plan on 2 lines) AND my friend would lose his unlimited…and the rep verified this after looking at my billing…

    • Medion

      Your numbers match mine ($8/more/month). The part with them screwing over your friend’s bonus though is just shady. That’s messed up. I hope that this is a misinterpretation and not true.

      • hack400

        The small print related to changing your plan is in the press release here – http://newsroom.t-mobile.com/news/rescue-sprint-customers.htm

        It says “Limit one $10 monthly credit or unlimited 4G LTE offer per referrer account. Referrer and referee must both maintain service without plan changes to continue receiving referral benefit.”

        So, while it is not in the terms on the refer a friend web site, it is in the original press release. The rep I spoke to said that ANY change on the plan from either side would cause both sides to lose their discount/unlimited data. I have spoken to 4 reps over the last few days trying to get a straight answer. This one actually seemed to know what they were talking about…

      • hack400

        Apparently my last post is in moderation (probably because of the link I posted to the T-Mobile Press Release). When they announced the Refer a Friend Unlimited promotion they said this in the Press Release (8/21) –

        “Referee and referrer must maintain active service, and be in good standing on account, when credits are processed. Limit one $10 monthly credit or unlimited 4G LTE offer per referrer account. Referrer and referee must both maintain service without plan changes to continue receiving referral benefit.”

        The last sentence spells it out, “both” being the operative word…

        • Medion

          Good catch. Thanks for that.

  • Sounds like this would appeal to quite a lot of people..

  • The plan sounds very attractive!

  • Adam

    Anyone on here with this plan get to keep there corporate discount? They took mine off and finally told me its because it didn’t apply. One other user on here told me he got to keep his. Anyone else have any issues like I did?