T-Mobile’s Newest Commercial “Pipes” Takes Another Swipe At AT&T


T-Mobile just isn’t letting up on AT&T, data congestion and the iPhone 5. First we had Mousetraps, then Frankenstein, a man frozen in ice and now…pipes! Pipes with colored liquid representing data congestion! Hey T-Mobile, why not take some cheap shots at Sprint…a company whose data speeds really suck. Have you seen their LTE speeds? I can build a website faster than Sprint customers can view one on of their fancy LTE smartphones. There’s a commercial idea for you…but I expect royalties.

While overcrowded networks can slow your data down, T-Mobile’s nationwide network has the room to let unlimited data flow freely. With 50% more bandwidth than other carriers, only T-Mobile lets your iPhone 5 be as great as an iPhone 5. Learn more at T-Mobile.com/iPhone5

YouTube

Tags: , , , , , ,

  • marbo100

    They won’t target Sprint because Sprint users can’t just pop a T-mobile sim in their phones and go.

    • Glenn

      Sprint is a joke in parts of Orange County (suburb to the South of Los Angeles). First of all, for two years while I was stuck in a contract Sprint charged a $10 surcharge for my “advanced” phone (HTC EVO 4G) and for two years WIMAX was never deployed in my area. Great! At least I can fall back to 3G right? Not when data speeds average around 300-600 Kbps and are many times unusable. I’m an extremely happy T-mobile customer now paying 50% less than what I was paying before.

  • Zach Mauch

    I think I missed the part where AT&T was mentioned. All I heard was a general reference to “Overcrowded networks”.

    • bob90210

      Overcrowded networks is AT&T’s middle name.

      • GinaDee

        You must work for T-Mobile. I should be getting 20 + Mbps speeds all day long with T-Mobile in Los Angeles if they have all this capacity. Instead I’m getting sub 1 Mbps speeds with EDGE in the mix.

        T-Mobile has capacity issues of their own that they are not advertising. They like to advertise nationwide networks and capacity that they don’t even have.

        • G1187

          I wonder where in LA does everyone live that complains about t mobile. I go there numerous times a year on business trips, and the moment the plane is landing i get 4G coverage. I do agree that once you leave the city you only get edge.

        • Glenn

          HSPA+ coverage is excellent in Los Angeles. At least where I go. I get on average 15Mbps on T-Mobile’s version of the iPhone 5. I’ll see “E” (edge) sometimes while I’m inside a building but for the most part, my coverage is great.

        • Jose Hernandez

          Do you work for AT&T? I can understand you have issues with your service, but not everyone does. I live in Detroit, and my speeds are always 18-25mbps. Very good. Does T-Mobile has issues like any other carrier. Absolutely. Do they need to work to make their network better and improve coverage? Yes they do. But you can not accuse anyone saying something you don’t agree with as an employee of that company. AT&T does have issues. There is nothing wrong with stating that fact. Heck, all of the cellular carriers have issues. It is a well known fact.

          You have problems with T-Mobile on LA. I believe it. But others don’t and they like their service. That does not mean they work for T-Mobile.

        • Guest

          Where are you? I live in the downtown LA and it is 12-15 mbps. My work I get 10-15 mbps at my desk. I was just in phoenix with my Note 2 and LTE speeds were 20 up and down with only 2 bars of signal!

        • bob90210

          I’ve been accused of many things but being accused of being a T-Mobile employee is a first.

          No carrier is perfect and there is no such thing a 100% coverage. You need to chose the best for your needs using what ever factors that are important to you to determine what is “best.”

    • http://tmonews.com David

      Verizon is red, Sprint is yellow, AT&T is blue…it’s a veiled cheap shot but identifiable if you know what you’re looking for.

  • Bud

    fat pipes! old telco term.

  • http://benpike.net/ Ben Pike

    I KNEW IT! It really is just a series of tubes!

    This commercial make anyone else think of Portal 2?

  • http://profiles.google.com/mrice.hill Mr. Hill

    They know that AT&T customers can easily get their phones unlocked and just put a T-Mobile sim card in there and go. T-Mobile then gets revenue from selling them service without even having to sell them a device.

    T-Mobile has an arrogant attitude towards Sprint that feel like Sprint is already beneath them. I remember the CEO saying it would be too easy to attack Sprint.

    I’d imagine that they don’t attack Verizon because the sole advantage T-Mo has over Verizon is the price. You rarely hear any complaints about Verizon’s network. I also notice that they haven’t attacked nor criticized Verizon since that spectrum agreement last year. Hmmm.

  • GinaDee

    It’s all marketing fluff. We all know in the real world T-Mobile’s mostly 2G network doesn’t hold a candle to AT&T’s extensive HSPA+ network or ever growing and fastest rated LTE network.

    I use both in Los Angeles and T-Mobile is only comparable in outside “2G coverage,” but nowhere near the 3G/4G LTE coverage AT&T has.

    AT&T has had capacity issues in the past when they oversold their major networks but believe me they’ve come full circle. I’ll give T-Mobile the same praise when they get there but they are taking shots at a much more developed, mature and robust network trying to lure the uneducated or unsuspecting. I’m not so sure why they target AT&T when they should be targeting Sprint customers?

    T-Mobile needs to get LTE to at least 250 million Americans with a minimum of a 3G network everywhere else before they should take shots. Not only LTE but they also need the backhaul to support top speeds to every cell site which is extremely expensive. If they can do this and fix poor in building coverage they can compete directly with the Verizon’s and AT&T’s of the world.

    As long as my T-Mobile 4G phone keeps dropping to EDGE all day long in the middle of a city with 200 Kbps speeds they can’t talk.

    • jay

      right on girl, I use both carriers also in Houston Tx. Tmo fails to compare to ATT

      • Jay J. Blanco

        Whats the point of having a extensive roboust mature network when you get capped and over charged??? and you all wonder why your bills are so high. lol

        • 21stNow

          One day, you will understand the concept of “you get what you pay for”. Everyone doesn’t use over 3GB of data, so the caps would be meaningless and the overages would be non-existent.

        • Jay J. Blanco

          Ive been experienced with you get what you pay for when I left Verizon in 2008 and never looked back. For 2. Lines im paying 140 plus 20 for EIP and get unlimited everything a nation wide network domestic roaming, blazing fast dual 4G network included. You want have a affordable bill like this on any of the big 4 carriers.

        • kalel33

          It depends. If you stay in the city then T-mobile is fine. If you travel then T-mobile’s not as good. My wife and I both use under 2GB of web, so that’d be $150 with Verizon having the Share Everything 4GB. With T-mobile’s 2GB per line, and $20 extra for EIP then that’s only a savings of $10 per month. I’d take Verizon in that instance for the better network but were on the 1000 minute plan, which is then making it worth the difference.

        • http://profiles.google.com/mrice.hill Mr. Hill

          I agree on this front. That’s why I left Verizon. Amazing LTE network, extremely expensive if you actually like to use data on your phones. I found myself having to continuously increase the data allotment on their share everything plans until the price just became ridiculous. Almost defeats the purpose of having such a great network.

        • kalel33

          What’s the point in buying any car but the entry level Hyundai, because your just getting overcharged with any other vehicle. See how that doesn’t quite work right with everyone have different needs and wants?

      • Brad

        well i’d hope AT&T dominates in TX considering it’s where they are headquartered and not to mention they have 850MHz, I have a friend in Austin i hate talking too on AT&T since he garbles out so much.

        Wait until your network is completely modernized with full PCS HSPA+ and LTE, then we’ll talk, I have not seen EDGE in well over a year in the Phoenix metro area

      • Jarrod

        Which part of Houston are you in? I get faster speeds than everybody excluding AT&T LTE, also my friend is mad because my iPhone 5 will blow past his 4S by miles. I have hit upwards of 20mbps on 4G NOT LTE while his phone maxes out at 5mbps on his AT&T 4S. Im in the Humble area.

  • JB

    Given the tone of the commercial, Sprint’s pipes would be unintentionally hilarious. It would be akin to a leaky faucet. You know the kind that lets out that constant slither of water… T-Mobile, make this happen!

  • http://twitter.com/SParKlngCyaNide SparklingCyanide

    Ahahahaa David, you’re so right

  • jay

    Dude, why do you keep praising tmobile? I live in Houston and I have Tmobile LTE and regular 4G. I also have ATT LTE. 6 phones in all, 3 on T and 3 on ATT. tmo speeds suck, they really suck. Their coverage is weak also. I’m in Houston, Hoss. This aint no 3rd world country you know.

    • nyuhsuk
      • guest

        is this your desktop background? or would you like me hold you like that. this pic makes me hot.

    • Napster87

      are you talking?

    • Jarrod

      Which part of Houston are you in? Im in Humble and don’t have any issues with their service. In fact it was a major improvement over Verizon a few years ago right as they started going down hill in my area. I now average 10mbps versus then sub 1mbps I was stuck with on Verizons over crowded 3G network.

  • S. Ali

    T-mobile: 50% more bandwidth, 300% less coverage. I love T-mobile, but with commercials like these it’s easy to T-mobile’s real problems. You can have tons of bandwidth when you can only use it in ~200 metro regions. Just take a car ride between two major cities and you’ll run out of fingers and toes counting the deadzones.

    • IRIE4IPIEIR

      Damn you’re so right, I’m 27 and have never used another carrier extensively, but I run into this problem a lot in my area. annoying as hell

    • hogasswild

      That’s my biggest issue too. T-Mobile would dominate if they could just provide 3g/4g (not edge) on major interstates and secondary roads. I drive between 4-5 major metros and always have problems with data because I’m on edge most of the time. I drive between DC, Richmond, Norfolk, Raleigh and Charlotte. There are times (for several minutes), I have no signal at all, not even for a phone call.

      • hogasswild

        The signal and throughput rocks in those metros by the way.

      • http://profiles.google.com/mrice.hill Mr. Hill

        I agree. I often drive between Atlanta, Charlotte, and Raleigh and it still surprises me that T-Mobile’s hasn’t covered I-85 in 3G/4G. At least the interstates should have it.

        • Nick

          I agree. I-75 has no 4g except near major cities

        • kalel33

          There’s many parts of Kansas and Colorado, along I-70, where you only have G(not even 2G) and there even spots where there’s no service for dozens of miles.

        • Nick

          Yeah, I would be happy for now if they just got rid of the gprs

        • Will

          We have discussed this before. Colorado people don’t need 4G since they have legalized marijuana. They can just imagine faster speeds.

      • Tom

        Chicago, Milwaukee,Rockford, and Madison all have 3/4g but there is a gap in coverage along the interstate to any of these locations. Adding even 3g to a dozen more towers would make me happier.

      • joannaL

        Well im on california and I live in los Angeles and go to TJ a lot and im also in the same boat as u everytime I go to tj its a 3 hour drive my man has att and I cannot tell u how many times im on tmobile “G” on my s3 while my man has att 3G all the way. Only in san ysidro I get “4G” on some parts not everywhere because its instantly goes down to “G” not even edge while att has 3G. Funny thing is once im crossing the border as im walking halfways the bridge once my phone switches to “TELCEL” and it dont say t-mobile anymore I get 4G everywhere in tj all while roaming on the Mexican TELCEL network heck I got “4G” all the way to mexicali and cabo san lucas on my tmobile s3 roaming on telcel lol

  • Dima Aryeh

    Damn shame. They wasted a lot of pepto.

    • superg05

      and i need some right now to got the bubbly

      • Dion Mac

        That bubbly will get you every time!

  • np6s4x

    biggest problem about going after sprint would be coverage, both might be unlimited, both might have lte, but in many place it’s still 3g vs no g

    • http://profiles.google.com/mrice.hill Mr. Hill

      Might as well compare Sprint’s 3G to T-Mobile’s 2G. It’s about the same speed.

      • Nick

        So true

        • Glenn

          +1

      • Dakota

        Everyone complains about sprint but it must work somewhere if they have more customers than T-Mobile

    • Paul

      I shopped Sprint a couple years ago and they didn’t even reach where I was. I’ve heard gripes from people outside of big cities. I’m not sure Sprint wants to bring any light to their coverage.

      • np6s4x

        yea both don’t have that great of coverage, and depending on where you are will depend in which is better, like around here, there’s 3g from both in the city, but while sprint has the interstates and highways covered, t-mobile has nothing

  • Napster87

    i love that people are really trying to defend at&t but no matter what, at&t simply doesn’t have the products/service that people need which is unlimited data access. i have t-mobile and it has easily replaced my verizon s3. i have unlimited data, and very comparable speeds with my nexus 4. t-mobile will get their coverage expanded then no one will have any reason to talk poorly of the company…aside from not being able to understand their customer service.

    • kalel33

      You can’t have comparable speeds when comparing a Nexus 4 on T-mobile with a Verizon S3. My friend that has a Verizon S3 gets 21mbps download, 11mbps upload, and a ping of 47. My HTC Amaze has maxed out at 18mbps, 2.5mbps upload, and 127 ping. Yes, the download is comparable but the rest get blown away with LTE.

      I use T-mobile because it’s the cheapest and fits my needs, but I don’t mistake that Verizon’s network isn’t multiples times larger, more reliable, and their LTE coverage is more than T-mobile’s entire coverage in the US.

      • Napster87

        Rather than reference my “friends” phone, I’ve had both and my n4 has slightly less upload speeds.

        • kalel33

          My reference of my friends phone is the Verizon one and we were comparing data speeds. Mine is the HTC Amaze and I’ve been in many many cities where I always like to test the speeds I’m getting, seen tons screen shots of people’s speed test posted online showing off their HSPA+ speeds, and nobody has come close to Verizon’s upload or latency. T-mobile’s LTE can compete but it’s only available is a few areas.

    • Dakota

      Study after study shows the average consumer uses less than 2gb.. Most I’ve read say 1Gb. People on here need to realize they’re not the typical user.

  • Sidekicker89

    Why can’t they talk about what most consumers can relate with like how much money you SAVE with T-Mobile vs. the other carriers!?! Do you think the average consumer even knows what bandwidth is?!

    • http://about.me/daylondeon Deacon

      yeah i’d totally do the same .. i’d have prices front and center in one of these ads .. not to mention you can easily pull their bluff with this bandwidth thing .. TMO’s network isn’t the most reliable thing about there so while it is improving, they have a ways to go … yet the prices and savings are available now everywhere .. so they should definitely be preaching that.

      • JB

        Hopefully they’ll get around to that in the next round of commercials. I suppose with all the things going on right now (with the iPhone, their new UNcarrier approach and budding LTE markets, the MetroPCS acquisition) they don’t want to jamb customers full of info. Though I agree, network isn’t there yet (It’s still a your mileage may vary type of situation, The LTE and HSPA coverage in my area is great, though not-so-great in other areas according to others) but their prices totally are. It’s something they have the other three beat in and could advertise!

        Perhaps part of their thinking is that them being the value carrier is already well established?? Not sure, but with all this heavy marketing and high quality spots they are doing (I’ve literally seen their commercials EVERYWHERE now) It would seem like they would start promoting their prices as well, since they are clearly in a position of getting an audience now.

        Also, I know they are high on the iPhone train (and they should be) but they are getting the big boy phones now, I’d love to see them advertise their portfolio of devices in the future.

        • thepanttherlady

          I agree. I remember once upon a time the commercials I saw clearly concentrated on price, not sure why they’ve changed direction away from it.

        • JB

          Right. I remember as well. Another thought could be is that they want to be perceived as “cool” as opposed to “cheap.” or be likened to a MVNO?

          T-Mobile, there’s nothing wrong with flaunting with what you got. You got high quality handsets with some of the lowest prices in the industry. In this economy, that’s a win/win. I’ll be slightly disappointed if they don’t at least try to go back in that direction soon.

        • Will

          But technically aren’t they a MVNO themselves since they sold off their towers?

        • http://pharaohtechblog.blogspot.com/ Conan Kudo (ニール・ゴンパ)

          Because they want to attract quality customers. Those people who are deeply focused on price (and watch TV) also have the lowest brand loyalty.

        • http://about.me/daylondeon Deacon

          agreed .. hell i’d even say that improving their network and coverage should be front and center.

    • http://profiles.google.com/mrice.hill Mr. Hill

      I agree. Pricing and unlimited data are tmobiles major advantages over the big 2 carriers. They can’t compete with them on coverage. No idea why they’re not marketing these advantages.

    • Dakota

      Tmo marketing has never been great. It’s not like Frankenstein was any better than a girl on a motorcycle. They need to pick a consistent easily understand message and push that hard

      • Will

        Easy there. Don’t you dare say anything bad about Carly. I could be said that Carly was the most consistent thing on T-Mobile.

  • Paul

    “…only T-Mobile lets your iPhone 5 be as great as an iPhone 5.”

    This also takes a glare at Sprint’s “why restrict your iPhone?” campaign.

  • edfranco1

    It is funny how T-Mobile could polk fun of MaBell when there not even as close as good as her. I know this because I am a customer of both and have realtime experience. Shame on T-Mobile. I am beginning to see T-Mobile deceiving ways much more clearer. When T-Mobile stops telling there customers that they are without a contract I will believe them. IF YOU FINANCE A PHONE YOUR IN A CONTRACT.

    • Jose Hernandez

      No contract. You are free to go without paying a termination fee. You just need to pay off the balance on the “interest free” financed agreement you have for the phone. You are free to go whenever you like, you just have to be responsible and pay off your phone. If you don’t like the way T-Mobile is doing business, you can go to AT&T. I will never understand why people complain about a provider when you can always go do business with someone else.

      • thepanttherlady

        Or they can buy their phone outright from various outlets and not have to worry about the theoretical “contract”.

        • Jose Hernandez

          Your right! I forgot about that one. My bad. :)

        • Will

          I always recommend people buy iPhones from Apple since they will get a higher level of support and they don’t have to deal with carrier unlocking (that is is they pay full price at the store)

      • Glenn

        People don’t understand zero percent financing. Maybe T-Mobile needs to charge interest so people will realize they’re actually financing a device.

    • my2Cents

      A “contract” that a customer can choose to end at any time by simply paying off their device, or simply bring their own device in which case there is…wait for it…NO CONTRACT!!!!!

      • kalel33

        You can do that with any carrier. I could start service with Verizon, buy a phone at full price, and not be in a contract.

        • superg05

          at the same rate as someone getting a new phone not at a lower rate

        • kalel33

          True, but that’s not the point. Both of the people I replied to stated that you would be in a contract if you went to Verizon, brought your own phone, and started service. It had nothing to do with the price per month.

          There are even people now with Verizon who buy the phones at full price so they can keep their lower priced grandfathered plan with unlimited data.

        • Nut

          The difference is, with Verizon once you get service, you need to pay a huge early termination fee if you decide to cancel the service.

          On T-Mo you can bring a used device, and old device, etc. and get service for however long you need it, and cancel without a fee.

        • kalel33

          That’s not true at all. Bring a used device and old device, etc to Verizon, start up service, and you could disconnect in a month with no ETF. The ONLY reason you have to sign a contract with Verizon is if you buy the phone subsidized.

        • samsavoy

          I can literally do the same exact thing with AT&T.

        • Dion Mac

          The lies you tell!

        • kalel33

          Call Verizon wireless customer service and ask. 1-800-922-0204. I know for a fact I’m right and that you won’t call, because you know I’m right too.

        • Dion Mac

          *snooze* just give me ten more minutes

        • WW

          I won’t call to verify because I think you’re right.

          Why don’t you call to ask if your bill will drop by about $20 per month because you brought your own phone or bought one from them before starting your service?

        • Will

          He’s actually correct on this one. If you buy a phone on AT&T or Verizon, the service is month to month. So technically it is a one month contract. The reason most Verizon customers actually want a contract is that Verizon tends to increase prices over the long term. Contracts on Verizon actually work in the favor of customers since it locks in the service price.

          I personally hate long contracts since I think that customers should be able to move freely between service providers. Never going to happen but a guy can dream.

        • WW

          He’s correct…just failed to take into account that the monthly bill includes that handset that he didn’t take possession of.

    • Drake Nguyen

      Pay your phone up front then. They ain’t forcing you to finance it, genius. Don’t bitch because you chose the finance option. It’s not deceptive. Let’s call it for what it is: a stupid customer.

      • GinaDee

        And AT&T doesn’t force you to accept a subsidy discount either. What’s your point?

        It is deceptive. Your simply re-arranging the fee. The state of WA. apparently agrees and they are in T-Mobile’s backyard.

        The ETF is the entire balance of the phone you receive on an installment plan just to get the phone around a similar price that everyone else would pay at other carriers.

        A real no strings attached deal would allow the customer to return the phone back to T-Mobile if they cancelled early with no baloon hardware bill to pay.

        • Nut

          The difference is, even when you don’t accept the subsidy discount on AT&T, you’re still paying the same price as people who choose to get it.

          My mother bought a used HTC One S for $200. She pays less than everyone on AT&T. It’s worth it.

        • http://profiles.google.com/mrice.hill Mr. Hill

          So you’re suggesting Tmobile should allow customers to pay a down payment, use the phone for a few months, and then take it back for the remainder of the balance? This pretty much allows everyone to lease phones whenever they want and would be a total disaster for Tmobile. You know they’re a business and still have to actually make money right?

        • WW

          Yep…you can choose to pay full price for a phone from any of the big 3 carriers any time you want then keep paying for it (even though you already paid full price for it) every month and you won’t have a contract just like T-Mobile’s new rates.

        • Teleone

          Please. WA AG has accepted campaign donations from AT&T and Verizon. Check his political affiliation, too. What do you expect?

          Any jab he could make was one in defense of his financiers. Typical liberal Democrat integrity.

        • Dion Mac

          First thought was to cuss you plum out for not making any sense, but I’m over it. Just know your proposal makes absolutely no sense!

      • kalel33

        I started with my account with the Value plan, brought my own phone, and was still put into a 2 year contract, and again when I had changed my plan 4 months ago. I never got a subsidy or was on a Classic plan but I’m on contract. Now they let people sign on without a contract for my same plan and I’m stuck in contract. Does that make any sense?

        • superg05

          the old value plans where contract and you paid eip on the phone what are you talking about

        • kalel33

          I never had an EIP and yes they did put you in contract. I was a rep there for 2 years and had my HTC Amaze that I bought myself. What are you talking about?

        • WW

          I believe that I was under that impression too. If you were a new Value Plan customer, you had to sign a 2 year contract even if you didn’t buy/EIP a phone from T-Mobile.

          Still, if the service and price are right for you, who cares. Just finish out your remaining months on the new rates.

        • Nut

          Same here, but they let me switch for a Simple Choice plan without an early termination fee even though I had one year left of the value plan. They just saw that I hadn’t gotten a subsidized device in the past two years.

        • kalel33

          I may have to look into that one. I read many other postings where T-mobile would move them to the Simple Choice and they’d still be under contract.

        • philly8

          So that is the last contract you have ever signed with tmo….Don’t you feel better now that you know that? Great price plan and pay less for a phone upfront compared to anyone else….pay it off when ever you want.

        • Will

          You will still be under a contract even if you are on the newer plans. They force you to finish out your contract.

        • bob90210

          No, because the new plans simple choice plans are not the same as the older value plans. The main difference is the simple choice plan has no contract and includes data with tethering.

        • WW

          If you are on a contract now with the new Simple Choice plans, you would only be committed to the remainder of your existing/old Value Plan contract, You won’t be on a fresh 2 year contract.

    • Glenn

      T-Mobile service is no-contract. By choosing to pay $99 down and $20 a month for 2 years for a device, one is essentially in a finance contract and is liable for fulfilling his or her loan obligation, just like one would when he or she finances a vehicle.

    • Geek Man

      Do you even know the meaning of CONTRACT? Shame.

    • http://benpike.net/ Ben Pike

      …that word… I don’t think it means what you think it means…

    • ike

      “IF YOU FINANCE A PHONE YOUR IN A CONTRACT.”
      True. however;If you pay full price for the phone you are not financing the phone thus not in a contract. You seem to believe that making monthly payments is financing. That is incorrect. My electric bill is paid monthly but not financed. The difference would be that you got a loan for the phone then paid back the lender on a monthly basis. In terms of the mobile industry they subsidize your phone. this means you pay less or none of the phones cost but the contract prices are so high that they make the money back for the phone over the two years you are paying them.

  • my2Cents

    By stepping over Sprint and aiming directly at AT&T, T-Mobile is sending the message that they don’t even consider Sprint a worthy target.

  • Douglas Harris

    Please tmobile lied to anyone that got a iPhone 5 I’m in ca and can’t ever get 1 meg upload or down load what a scam it’s still edge network with a new little 4 g symbol on the screen I’m will return my iPhone 5 today

    • Jose Hernandez

      Good for you. If you are not getting service as promised go ahead and return the phone. No sense in paying for something you are not getting. Just make sure you check for coverage before you get something else.

      • kalel33

        Maybe he already checked for coverage. He stated his phone is showing 4G but is only getting 2G speeds.

        • msohail

          Maybe @01866b3fc5733e2fd303a3bfb7f102b5:disqus has the $50 plan where the speeds go to 2G after using 500MB

        • superg05

          what does he consider edge speed also?

    • Glenn

      I believe certain iPhone 5 have issues. Try exchanging it for another. I’m in LA and it’s working just fine.

    • ike

      Same here with my note 2. They dont really have 4g but your phones shows the icon like your on a 4g network.

      • superg05

        since the update changing the apn or always?

    • TBN27

      They didn’t lie at all. On their reframed network, I am getting high as 14mbps down and 4mbps up.

  • TMOEngineer

    On your comment about Sprint, you might not be aware that T-Mobile’s marketing policy right now is to not even mention Sprint’s name, in order to demonstrate that we don’t even consider them worth the airtime. That’s from the CMO’s mouth at the all-hands meeting following the TMUS IPO.

    • GinaDee

      Seeing that Sprint has a larger 3G footprint than T-mobile and more LTE deployed I’m not sure T-Mobile has their ducks in a row.

      • http://benpike.net/ Ben Pike

        Footprint? Have you ever tried to use Sprint 3G?

        Ok then.

      • http://profiles.google.com/mrice.hill Mr. Hill

        You mean that “3G” footprint with the same speeds as Tmobile EDGE? Yeah I’ll pass on Sprint.

      • superg05

        sprint is a joke but i have noted some improvement lately in reports but that is when you can actuality get an lte signal but there 3g is still edge worthy

      • Dion Mac

        You are what I call a label hoe. Their 3G is as slow as the look of your face and Sprint’s LTE is slower than molasses dripping off your slow lookin face! Goodbye!

    • superg05

      sprint is starting to re-farm its 850 band there gonna catch T-mobile slipping and sock them in the face

      • Zach Mauch

        Sprints LTE can’t even match tmos HSDPA+. They aren’t a threat.

      • Darren Chan

        Sprint Network is so slow and bad. Its an older technology that takes too much time to upgrade because it is expensive to upgrade and difficult to because their equipment is not as compatible with the newer technologies. Out of the 4 major carriers, Sprint is the only one actually losing money. Thats why Sprint is in the process of seeking a bailout from Softbank.

  • LOVE

    T MObile’s marketing strategy makes me want to cancel my tmobile service.
    Talking s h i t about other networks.. no good and sad. TMo Just make sure my 4G data is consistent and available everywhere I go.
    Plus TMobile doesnt even have nationwide LTE yet, so kind of sad T Mo is talking s h i t to the Ole Blue.
    F u c k TMobile.
    Im cancelling today

    • oscar sanchez

      More bandwidth for me!

    • http://profiles.google.com/mrice.hill Mr. Hill

      Bye

    • Darren Chan

      if you can recall, AT&T and VZ had a commercial war several years ago. so this is nothing new to the wireless industry. VZ was recently bashing other carriers in their marketing campaign for LTE networks. SO i say again. bashing other networks in their respective marketing campaigns is nothing new to wireless.

  • Mystery Man

    This commercial didn’t remind anyone else of Portal?

  • superg05

    until T-mobile fully rolls out there LTE they can’t talk about anyones pipes and fix there 2g areas it makes me sad hearing people crying atleast along the high ways but since the merger some of those issues will vanish maybe

  • Don Kim

    Tmo should only focus on LTE launches and improving their current coverage.
    Taking cheap shots at AT&T won’t do any good.

  • ike

    Unless you live in DE or out side of any Major Urban city.

  • ghulamsameer

    50% more bandwidth, but no one will care about bandwidth if they’re on edge.

    • the2000guy

      Absolutely right, and I still think that they should get more coverage with 3G. Not everyone is going to pay 60+ for some areas with LTE and the rest with EDGE, unless you live in and LTE or HDSPA area.

  • bhs

    I don’t think At&t is really that horrible. Just t-mobile picking at there flaws. I know soon I’ll be joining Ma Bell ;). . . Nd sprint customers shouldn’t even talk. On instagram #sprint all I see is picks complaining about slow edge data speeds

  • steveb944

    This one looks kinda gooey and nasty to watch.

    I always love that last line ‘Only T-Mobile lets your iPhone 5, be as great as an iPhone 5′

  • ianken

    Really tmo? I’m posting this on Wi-Fi because I have zero bars here in downtown Seattle on Westlake. they have so much bandwidth because nobody can get a fucking signal.

    • Dion Mac

      how come when i say the f word, it doesn’t get posted ;(

      • Herb

        Haha You seem so sad. I don’t mean to rejoice in your misery, but this is hilarious.

        • Jarred Sutherland

          You’re a terrible person. ;-)

  • VapidRapidRabbit

    T-Mobile should be updating their pathetic coverage to 3G before they bash AT&T. I only have EDGE in my hometown, have called and complained to them telling them it is unfair to update areas to LTE before updating all of their coverage to 3G. I even told them I’d take UTMS, LOL. All they would say is sometime in 2013. If they don’t have coverage by the next iPhone launch I’m back to AT&T.

    • Jarred Sutherland

      Of course all they will say is sometime in 2013, they (and everyone else) will NEVER give hard launch dates because you would just be that much more angry if it was missed. They are pushing LTE hard, but in order to do that they have to push services from AWS to PCS (1700 to 1900). Things will get better. However, I would imagine when they do we are going to see the other carriers start to make similar offerings. I have a feeling the rest of 2013 and into 2014 is going to be awesome for the mobile market here in the US.

      • VapidRapidRabbit

        I’m crossing my fingers because I’ve had them since 2006 and it wasn’t a problem before the smartphone boom but now high-speed data is pretty much a necessity for smartphones.

        • Jarred Sutherland

          I totally understand. I was on Verizon for the past few years and became fed up with their prices and terrible service (where I live). I really want T-Mobile to succeed and change the face of wireless here, as we REALLY need that. I just pushed my wife’s service over to Net10 (AT&T) for the time being, until T-Mo gets off EDGE here outside of Cincinnati. I can deal with it, as I either work from home (50Mbit service with wifi) or I am downtown at the office (HSPA+ and wifi). Really hoping with their rollout of LTE in the coming months that they upgrade us out here.

          I’m right there with you. Their prices are awesome, let’s hope the bulk of the boonies areas get’s the better service they deserve.

  • Dylan

    I live in Waxahachie TX about 20 Mins south of Dallas off i-35E, Im on the iPhone 5 i always have 4G HSPA+ service, I travel a lot around Texas im in decatur now infact in the middle of no where and i still have great service my avg speed is always 9mbps+ on 4G, I have noticed i now have coverage in areas that i did not a few weeks ago in certain parts of north texas and stronger signals as well, Im a fiber optic splicer for ATT there network does reach a lot of people how ever there fiber back bone is one big mess =], TMobiles network is growing it will take time, They just completed the purchase of Metro that will give them more spectrum and better coverage in some areas. Expanding takes time there was once a point in time when ATT network did not cover everywhere nor verizons even now it still does not.

    /rant

    I was in Oklohoma last week i was stuck on Edge until my last two days i turned my iPhone back on to check the time “Turned off due to edge” and i had 4G service all the bars, So this tells me some one must have flipped a switch on ;)

    • Jarred Sutherland

      Love hearing from techs that are elbows deep. Speaking of Verizon at one point not covering as much as they do, I still VERY much doubt they have the coverage they claim. According to their map I should have full LTE coverage … I BARELY get 3G, and that is around 10KB/sec if it works. Same goes for a buddy of mine a few miles away.

  • zevynp

    More bandwidth than AT&T, So what pretty much Ann hour north from sacramento,ca and you’re stuck with GPRS most of the time and are lucky if you get EDGE, T-Mobile should work on this shit before going to LTE. I’m more happy with 3mbps “4G” on ATT rather than 55kbps GPRS or 220k EDGE on T-Mobile

    • VapidRapidRabbit

      I completely agree. The reps tell you that you’re “gonna lose unlimited data” if you switch to AT&T, but I’d take 3GB of 4G data than maxing out at 200MB of unlimited EDGE a month. I really hope they update all of their [37,000] towers to HSPA+ before focusing all of their attention solely on LTE.

      • Jarred Sutherland

        Who says they can’t do both, which is exactly what T-Mobile is currently doing. While I agree, they VERY VERY much need to focus on getting rid of GPRS/EDGE (unless you have some old phone which doesn’t do HSPA). However, I have to agree where they do have 3G/4G service right now it is leaps and bounds faster than AT&T’s offering.

        I feel this is the year T-Mobile starts to really turn heads. With the failed merger and the Metro PCS buyout, they have spectrum and cash, Let’s hope they can do it.

        • Jody Smith

          Jarred: That’s a pretty blanket statement claiming that T-Mobile’s 3G and 4G networks are leaps and bounds faster than AT&T wherever they have it.

          I have not found this to be the case anywhere in SoCal. In fact it’s T-Mobile with the capacity issues and lack of proper backhaul not AT&T.

          AT&T spends more on their network in 1 quarter than T-Mobile does in 2 years time so despite the false marketing T-Mobile’s math doesn’t add up.

        • fentonr

          That sucks. T-Mobile’s network has been pretty bomb everywhere I’ve used it and had HSPA+ access. I agree though, they need to squash the edge problem. I’ve only seen GPRS twice though and even then only in very small areas…so that’s something I suppose.

  • Jay J. Blanco

    So all you att customers must be pressed because you all are on the tmobile blog. Its so funny to me lol

    • Dion Mac

      They salty af!

    • Jody Smith

      Anyone looking up or researching industry news has visibility to this site. I guess if you wanted to make this a paid site exclusive to happy pro T-Mobile users it could be done to shield you from any criticism but alas this is the internet and people have the right to criticize false or misleading advertising.

      Let’s not fool anyone here: T-Mobile has never been known for awesome coverage. Since late 2011 they have had “areas,” or “pockets,” of fast data speeds in certain metro areas speckled throughout the US; and I suppose if you happen to be a T-Mobile user at one of those spots at the right time of day you might have just enough time to get results on a Speedtest.net site that you can brag about.

      T-Mobile deployed 3G in Los Angeles back in late 2008 and still today…. in 2013, we have large pockets of EDGE only service, our devices randomly fall to EDGE or GPRS during the day and we still continue to have poor indoor reception inside large buildings.

      Drive up the 15 FWY and we have large swaths of GPRS coverage… and yes even…. I dare say… GSM only ie: voice only no data. Even Metro PCS customers have 3G along this entire stretch all the way into Las Vegas.

      Point being: By years end AT&T will have more LTE coverage than T-Mobile’s entire US network. AT&T’s HSPA+ network alone is already as large as T-Mobile’s entire nationwide network. AT&T’s LTE network has already been rated the fastest in the US time after time.

      It’s cute that T-Mobile likes to lie about a nationwide 4G network on TV and tell everyone they offer this robust 4G network everywhere with tons of extra capacity but the real facts speak for themselves. You’d have to be delusional, a T-Mobile employee, or both to believe otherwise.

      • Jay J. Blanco

        Where I live I have great coverage. And AT&T waste there time deploying 3G in a town of 10, 000ppl lol. But here a speedtest http://www.speedtest.net/android/446996301.png

        At&t sucks anyways thats why Cingular bought them they had no coverage and no customers.

        Your forgetting that tmobile is a small

        company and is owned by a foreign company. When spectrum auctions come the two big carriers out bid tmobile on the good spectrum and tmobile has to take what hey can get. Now tmobile has nationwide spectrum dont believe me check the maps. Its just tmobile is investing where they see a return in metro regions that are populated. If people would understand you bashers wouldn’t be on here right now. … anything esle????? Thats why AT&T is in a mountain of debt and Verizon

        By the way my 4g is very reliable and robust so they arent false advertising in Columbia SC

        • Mark

          First, I’ve been a TMo customer for 5 or 6 years, well before smartphones became de rigueur, and I’ve been posting here for quite a while, so please don’t call me a shillfor AT&T.

          “At&t sucks anyways thats why Cingular bought them they had no coverage and no customers.”

          I was actually very happy with the original AT&T, back in the days when cellphones had a “local calling area” and data was largely fictional in the USA (I still miss my $19.99 / 60 minutes plan… nice and cheap and kept me from being tethered to my phone). After they merged into Cingular they started rooking me for things and I quickly left for TMo; then SWB bought out not only the entirety of Cingular but the rest of AT&T’s business (landline long distance, etc.) and changed their name which brought us to today’s AT&T.

          Having said that, I admit it’s true that TMo’s 4G coverage sucks if you aren’t an urban customer, and probably even for some urban customers; I was in Boston twice this week, once on a major college campus and once near Fenway Park, and I never saw above HSPA+ 21 Mbps on my phone. I have seen HPSA+42 exactly once, on the UConn campus, and I’ll admit that that was an impressive speedtest. But just because someone happens to live in one of the pockets which has HSPA+42 or LTE and rarely leaves their neighborhood doesn’t mean that that’s the experience the rest of us (probably the majority of Americans given the spottiness of TMo’s high end coverage) have with our carrier.

          “Your forgetting that tmobile is a small company and is owned by a foreign company. When spectrum auctions come the two big carriers out bid tmobile on the good spectrum and tmobile has to take what hey can get. Now tmobile has nationwide spectrum dont believe me check the maps. Its just tmobile is investing where they see a return in metro regions that are populated. If people would understand you bashers wouldn’t be on here right now. …”

          I do understand, and you make a good point about the spectrum auctions. I just think the “small company” bit is just excuses on TMo’s part and disagree with their urban-first strategy because it directly impacts me (Boston twice in a week was a definite fluke; I live in Maine). Personally, I’d like to see them put forward a roadmap that shows a path towards LTE on 100% of their towers, not just upgrading the same towers from HSPA+21 to HSPA+42 to LTE in the same set of ZIP codes over and over.

        • Jay J. Blanco

          Agreed ! But yeah small business s kinda a excuse because tmobile can come up with ways to create a. Better network even if. Borrowing money is a. a last resort lol

        • Mark

          Haha….
          Most of Irmo is EDGE.
          Fort Jackson?
          EDGE and GPRS… if your near the western portion of the base you get bleedover HSPA from I77 but it’s really weak.

          There is a stretch from 126 from the zoo to the river that is dropped call city… going right into downtown.

          Your on EDGE there or no service…. just a huge hole right in the commuter path into downtown…

          When you get past Harbison going towards Greenville you are on EDGE past Lake Murray Blvd.

          You get a brief shot of HSPA up at exit 97 then your on EDGE till Chapin then GPRS…

          I would not call that robust.
          In those areas…
          Verizon: LTE
          AT&T: LTE.

          Sprint… don’t bother.. I would take T-Mo EDGE over that crap that sprint sells :D

          Point is, T-Mobile in Columbia is only good if you happen to be in like 5 areas they decided to cover. Otherwise it’s full of holes, and really big holes.

        • Jay J. Blanco

          Of course irmo is edge lol nobody lives there same with Chapin lol who needs 4g on lake murray????? Tmobile decided o cover the city. Thats why we have WiFi calling!

      • Fraydog

        It’s cute for you to troll when you live no where near Las Vegas. I found your Linkedin… it’s cute. Paid for by AT&T, but cute.

    • Jody Smith

      How long does it take you to pull up this website on GPRS? Pretty hilarious I agree.

      • Jose Hernandez

        You are so funny. Trolling AT&T paid person. By the way, my HSPA+ works amazingly well at 18-25mbps. Still waiting on an AT&T customer to show me a real download on their device that comes close.

        • http://profiles.google.com/mrice.hill Mr. Hill

          They can’t. They would reach their data caps too fast.

        • Spanky

          I get anywhere between 30 – 50 Mbps in NYC on AT&T. I have absolutely nothing against T-Mobile, but they are certainly biting off a bit more than they can chew.

      • Jay J. Blanco

        I dont think gprs gets speeds like this http://www.speedtest.net/android/446996301.png lol

        • WW

          The best I’ve ever gotten (T-Mobile) in the northern suburbs of Atlanta is a bit over 10Mb…I average 5Mb or so.

      • Don Turner

        or speeds like this:
        http://www.speedtest.net/android/448956093.png (Baltimore)

        gotta love them AT&T Haters!

  • trife

    Welcome salty AT&T subscribers. Thanks for entertaining me.

    *pops another bag of popcorn*

    • Jody Smith

      I’m entertained by T-Mobile commercials too. It makes up for their lack of network investment and frustration caused by GPRS even in the big cities.

      AT&T’s LTE network (alone) will be bigger than T-Mobile’s entire nationwide network in just a few months.

      • Jose Hernandez

        Are you a T-Mobile customer? or Are you an AT&T paid troller?

        • Herb

          Hmm… four posts, all pro-AT&T and anti-Magenta. Methinks a troll I smell. AT&T must be shaking in their little booties to be doing this with such fervor.

      • Don Turner

        the key word in all of this is “WILL”…. they haven’t done it yet because they can’t do it!!! #T-MOisAWESOME

      • Fraydog

        I’m 100% sure Jody Smith is Astroturfing. Look up his Linkedin.

    • just me

      +10000 for using the term “salty” in this context. Ilu

  • guest

    http://www.speedtest.net/android/446867143.png I sure wouldn’t be happy if I was your average customer. Funny there use to be a T-Mobile store in the very parking lot this test was done in. I knew what to expect but I activated the line anyway just to test tmo out for a month. Never had a problem with at&t still don’t all I’ve seen on this line is dns errors page timeouts and speeds below 1 mbit/s till late in the night near Elon University in NC. Not to mention I live in the sticks with no tmo service much less 3g till you get to Burlington/Greensboro which i already knew. This was strictly done as a review of t-mobiles network. I’d like them to do well but they have some work to do. They are putting up a good front but can’t back it up. They don’t have the fastest network, the best coverage and have more 2g (instead of 4g) coverage than all other networks combined. And picking on at&t is getting old all it tells me is who they aspire to be. Why not Verizon or Sprint.

    • trife

      Why not Verizon or Sprint? If I had to guess, they don’t care about Sprint because they’re, well…..Sprint. If Sprint hasn’t lost its #3 out of the Big 4 ranking, they’re well on their way to doing so. Sprint has become more of a joke than T-Mobile used to be, in my opinion.

      And they won’t pick on Verizon because, well….they’re Verizon. As much as people rip on how much you pay on VZW, their data speeds and coverage are pretty darn good. If anything, T-Mobile would probably target VZW’s pricing as opposed to their coverage/data speeds.

      And most importantly, they pick on AT&T because they’re the other major GSM provider in the U.S. AT&T is their closest competition in the technology sense, as well as in the Big 4 rankings (whether those rankings are perceived or justified by numbers).

      • M42

        T-Mobile is no competition to AT&T; not even a thorn in their side. Their customer service reps speak English and they have 4G virtually everywhere, more LTE than T-Mobile has HSPA 4G and they cover the rural areas.

        Maybe T-Mobile simply aspires to be like AT&T when they grow up, but what they remind me of is that kid over in North Korea who keeps pitching temper tantrums to get attention.

        • http://profiles.google.com/mrice.hill Mr. Hill

          I wouldn’t say not a thorn in their side. Remember:

          - AT&T reacted to the T-Mobile CEO calling their network crap by placing negative T-Mobile ads in newspapers. When a competitor is far beneath you or not on your radar, you usually just ignore their attacks because they’re too insignificant to matter. AT&T responded.

          - AT&T is planning to launch an agressive new prepaid option in June called “One Choice”. The prices and data offerings are competive with T-Mobile and are a clear reaction T-Mobile’s own prepaid and UnCarrier plan offerings. AT&T could have offered good prepaid plans years ago but the popularity of prepaid from T-Mobile and MVNOs has forced them to react. AT&T actually LOST subscribers last quarter.

          - AT&T is finally planning to launch HDVoice on their devices later this year. Another response to T-Mobile promoting and bragging about the feature. AT&T could’ve done this years ago.

        • JB

          Hmmm “One Choice.” Sounds a heck of a lot like “Simple Choice” to me. *cough!*copycats!*cough!*

        • trife

          LOL @ TMO not being competition for AT&T. Says who? You? By the very nature of there being 4 main wireless providers in the U.S., TMO is competition to AT&T. That’s just common sense right there.

        • Don Turner

          I spot a T-Mobile hater

        • Fraydog

          AT&T also has all the lobbying and favor that you get by being an incumbent Bell, as well as infinite chances from iPhone customers to right their network. Also remember that if you aren’t on AT&T’s LTE, there’s a good chance you’re on EDGE, while they have more LTE now, most of that is because of “use it or lose it” on 700 MHz spectrum. What you’re spreading is a lot and lot of FUD. AT&T is still EDGE in my rural area, and I’m not even that rural, so as far as the praise of AT&T, save it. The only network super far ahead is Verizon.

      • SamuraiJack

        IMO, they pick on AT&T because they want people to dump their services and bring their phones over to a T-mobile no contract. It makes sense for them to pick off AT&T customers because 1) AT&T treats their customers like dirt and 2) you pay out the nose and get barely any data on most of their contracts. No contract, less per month, and better service…that’s a deal that most AT&T customers will at least listen to.

      • Daniel Darnell

        I think Sprint is in a worse position as well. Yes at the moment they have more subscribers but their network is a jumbled up mess. They made a big mistake with Nextel lost customers and lost money on it and now iDen is being shut down soon. They chose WiMax a slower and less efficient 4G technology when everybody else was planning on LTE in the future a much more accepted and better technology. Then you have the mess with Clearwire and Sprint is buying them out to fix all the issues. WiMax was a joke too and only worked in a handful of cities and even then the reviews and speeds of it were quite poor.

        Sprint still has a LOT of 3G EVDO coverage and honestly their 3G Network is generally regarded as the worst. I myself had Sprint not too long ago and in an EVDO area still and I can tell you my speeds were horrible. I couldn’t even stream Pandora or Google Music well. The connection was so slow in many spots that i was about useless for streaming. Sprint is working on LTE but I can tell you they are going about it very slow and where they are launching it the coverage is very limited at the moment.

        I think T-Mobile is going to get LTE off the ground faster than Sprint and may even surpass them. I also think that T-Mobile’s LTE will likely be faster than Sprint. Sprint has never dealt with spectrum well or managed an efficient network. Sprint is improving in some ways the customer service is much better than it use to be and they are moving to Network Vision. The problem is Sprint is running low on funds and is still losing money and the network is still quite fractured and jumbled up with too many incompatible technologies.

        Sprint will get it together in time but they have a huge task on their hands and low funding at this moment. I think T-Mobile is a bit of better shape and I think they are getting back on their feet faster than Sprint is. By the time Sprint comes around it just may be too little and too late.

  • SamuraiJack

    Sprint is TERRIBLE! I left them, sold my iPhone 4S, paid the $240 to get out of my contract, grabbed a Nexus 4, and am on the $30 plan on T-mobile with 5 gb of data. Best decision I made in my life. I live in Chicago and couldn’t even stream Pandora on Sprint…now I can stream Netflix!

  • Tommy

    The most impressive part of this commercial was that they used “Ocean Size” by Jane’s Addiction as the background music.

  • Don Turner

    Kinda miss the T-Mobile Girl…

  • Dion Mac

    David, I know your upset with me for this. COULDNTHELPITDOTNET

  • TBN27

    Just wow.