T-Mobile Launches Unlimited Nationwide 4G Data Plan

T-Mobile’s 10th anniversary as a wireless brand in the US isn’t our reason to celebrate today as today also marks the release of their “Unlimited Nationwide 4G data plan,” introduced back on August 22nd.

“We’re big believers in customer-driven innovation, and our Unlimited Nationwide 4G Data plan is the answer to customers who are frustrated by the cost, complexity and congested networks of our competitors,” said Kevin McLaughlin, vice president, marketing, T-Mobile USA.  “Consumers want the freedom of unlimited 4G data. Our bold move to be the only wireless carrier to offer an Unlimited Nationwide 4G Data plan reinforces our value leadership and capitalizes on the strength of our nationwide 4G network.”

T-Mobile’s new plan “empowers customers to unleash the power of their smartphones by making fast, nationwide 4G data accessible and affordable.”

That’s not all, to help customers take advantage of this offering, customers activating a new two-year contract on an Unlimited Nationwide 4G data plan (Value Plan only) will be able to benefit by picking up an HTC One S with a $0.00 down payment, after a $50 mail-in rebate.

One interesting note in the press release below is the mention that T-Mobile customers can “bring their own compatible smartphone and have access to a worry-free unlimited data experience on T-Mobile’s fast nationwide 4G network.” Combine that line along with the recent increase in bringing unlocked iPhone news over to T-Mobile and perhaps a network refarm launch is getting close.

“The Unlimited Nationwide 4G Data plan will cost $20 per month when added to a Value voice and text plan or $30 per month when added to a Classic voice and text plan. For example, a single line Value plan with unlimited talk and text combined with unlimited nationwide 4G data will cost $69.99 or a single line Classic plan with unlimited talk, unlimited text and unlimited nationwide 4G data will cost $89.99.”

Hit the full press release below for the rest of the details. Also check out the T-Mobile link below for the company’s first commercial promotion Unlimited Data.

 

Full Press Release:

T-Mobile Unleashes Unlimited Nationwide 4G Data

Starting Sept. 5, T-Mobile will be the only carrier with a nationwide 4G network to offer unlimited nationwide 4G data

T-Mobile USA, Inc., today announced an industry first — a truly Unlimited Nationwide 4G Data plan. Featuring no data caps, speed limits or bill shock, as well as fast, dependable nationwide 4G coverage, T-Mobile’s new Unlimited Nationwide 4G Data plan offers the ultimate worry-free experience. The new plan is designed to satisfy both data-hungry customers who want to experience all their smartphones are capable of and those wanting the peace of mind of never having to keep track of their data usage.

Today’s smartphones offer amazing experiences, and consumers are increasingly relying on them for everything from navigation, entertainment and shopping to just staying connected. With the introduction of the Unlimited Nationwide 4G Data plan, T-Mobile® is the only U.S. carrier to empower customers to do what they want, when they want, with their smartphones by making fast, nationwide 4G data accessible for everyone  without limits and at a great value.

“We’re big believers in customer-driven innovation, and our Unlimited Nationwide 4G Data plan is the answer to customers who are frustrated by the cost, complexity and congested networks of our competitors,” said Kevin McLaughlin, vice president, marketing, T-Mobile USA.  “Consumers want the freedom of unlimited 4G data. Our bold move to be the only wireless carrier to offer an Unlimited Nationwide 4G Data plan reinforces our value leadership and capitalizes on the strength of our nationwide 4G network.”

For customers seeking an unlimited experience on their smartphones, T-Mobile offers several ways for new and existing customers to take advantage of its Unlimited Nationwide 4G Data plan. New customers can purchase any smartphone in T-Mobile’s robust lineup of innovative devices or bring their own compatible smartphone and have access to a worry-free unlimited data experience on T-Mobile’s fast nationwide 4G network. Current T-Mobile customers on Classic or Value plans can simply upgrade their existing service by adding an Unlimited Nationwide 4G Data plan.

The Unlimited Nationwide 4G Data plan will cost $20 per month when added to a Value voice and text plan or $30 per month when added to a Classic voice and text plan. For example, a single line Value plan with unlimited talk and text combined with unlimited nationwide 4G data will cost $69.99 or a single line Classic plan with unlimited talk, unlimited text and unlimited nationwide 4G data will cost $89.99.

Available starting Sept. 5, T-Mobile’s Unlimited Nationwide 4G Data plan will provide smartphone customers with uncompromised, dependable access to data on the blazing-fast speeds of T-Mobile’s nationwide 4G network. The Unlimited Nationwide 4G Data plan will be available at T-Mobile retail stores, on http://www.T-Mobile.com/unlimited-data-plan and through select dealers and national retail stores.

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  • get at me banana

    Bummer I tried to change it but I can’t because I’m on that even more 500 plan with the 5gb data with unlimited text if I wanted the unlimited 4g I had to switch to classic plan nut the charge would be 200 dollars I hope the data plan wont go out of play until I could upgrade it.

    • Coolgeek

      You should be able to switch to a classic plan without a fee. The $200 migration fee should only come into play when switching to a Value plan.
      Unlimited Data is available for both Classic and Value.

      • get at me banana

        I guess I’ll have to go to the T-mobile store itself and ask them about it because the sale Rep online said if I changed to the classic plan it would extend my contract another two years and I’m in need of a new phone because I got that g2x I don’t wanna be paying 500 dollars for a new phone.

        • I think it’s correct that if you switch to a Classic (or Value) from an Even More plan, your contract would extend by 2 years – since both the Classic and Value plans are contract plans (a fact which angers me immensely about the Value plans).  I’d think there should be no fee to move to a Classic plan, however I’d think if you’re moving to a Value plan (either from a Classic still under contract, or an Even More still under contract) then there might well be a fee.  Moving FROM a non-contract plan (such as an Even More PLUS) to a Value or Classic should not have a fee.  If it does, I would kick up a stink!

        • get at me banana

          Yeah thats y I’m hopping that this unlimited data plan stay and not a promotional thing like the even more plan. It was in use for a couple of months then they just cut it off and now its grandfathered. But my contract would be over in April so hopefully it still be there because I don’t wanna br paying 35 dollars for 5gb plus mobile hotspots which I wont be using because I’m usually on wifi

    • There is no charge to switch to Classic Plans from old Even More plans…

  • Doogie

    Calls customer service now to switch

  • farfromovin

    Just switched online :-) Removed $7.99 “premium handset protection” and my $10/mo 2GB plan and added unlim for $20. So, $2 more…

    • Until you drop your phone and wish you had kept the Insurance…

      • kev2684

        T-Mo’s asurion insurance is useless. i wanted to exchange my SGSII because it has scratches on the aluminum housing but they said i still have to pay $120 for an exchange not to a brand new, but refurbished SGSII. what the hell? i’d rather buy GNex.

  • Doakie

    Nom nom nom. Even since I heard about this I’ve been so excited for today. I have the 5 GB with tethering plan and I’ve needed to eliminate all YouTube viewing, music streaming, and app downloading because even with my cut back usage I still use 4.5 GB per month. Gonna make the call to customer service in a couple hours.

  • Barker1964

    I switched

  • Whiskers

    Does this include unlimited internet sharing on my HD7 ?

    • Whiskers

       Ooops , never mind.
      I -read the plans again and got my answer.

  • $59.99 a month on Value if you don’t want or use lots of mins.  500 mins/unlimited text and data, is a good deal!!!  Thanks TMo, you should be able to change the game a little bit now.  You need a few things…1st SGNote 2, and bring the original Note back.  Keep pushing the SG3 and the One S.

  • Vdaniela3

    I just switched to the value plan. When trying online, it looked like I was only given the option to get the premium data which is $25, not the $20 plan. I called, and she offered $5 off for the next 2 years,making it $20 a month for data. I don’t know if this is because I have an android, or because I’m not a good talker. But it seems like this is the same plan, Unlimited Premium thats already on the site. Ughhh I think I messed something up. I don’t need hotspot and want my data plan to remain unlimited without being throttled. I never really go over 2gbs, but still liked having that option.

    • Vdaniela3

      got it fixed. $69.99 total. i’m very happy.

  • Hey

    I already have the value plan but my connection is still slow do I have to call T-Mobile or should I just wait

  • You can get Unlimited 4G data with StraightTalk for $45 on Tmo network 
    http://straighttalksim.com – and the claim to be the only Unlimited provider, that’s a joke right? Sprint has been offering truly unlimited forever with no crap limits or caps like Tmo!

    • Unlimited with a Nationwide 4G network.

      You get what you pay for with Straight Talk. Out of all the number ports I do from another carrier to T-Mobile – Straight Talk is number one.

      http://www.straighttalk.com/Coverage – I rest my case.

    • chapu

      The reason why they can offer “unlimited” is because they’re running slow speeds. Plus, they also throttle. You just have to look close. Same thing with their unlimited minutes…they charge you when you speak to businesses. That’s not unlimited.

    • Straight Talk claims to have unlimited data, but from what I read on various forums, you will get phone calls from them, and possibly cut-off, if you go beyond 100MB a day.  They mention this nowhere, but I’ve seen reports of it happening to people.  So I’d be wary of them if you plan to use lots of data.

    • Jeff

      Yea Sprint has unlimited  data but 3G data in most markets they have 4G in very very few markets to be honest

    • It’s not truly unlimited.  Go over 2GB in a month and they might turn your data off or your service altogether.

      • With Wifi all over everywhere I barely go over 2GB ever.

    • Boricua Boy88

      Straight Talk cuts you off if you hit your limit. The Unlimited refers to the Talk and Text. And Sprint should officially be scared of T-Mo right about now, because they can no longer claim to be the only major carrier with truly unlimited data. Not to mention the little fact that Sprint had to shut down their entire 4g WiMax network in order to convert it over to LTE 4G, which they’re still in the process of rolling out gradually. Meaning that all of Sprint’s customers are stuck with 3G speeds, which are notorious for being the slowest of any carrier, period. Coupled with all the data hogging iPhones on their network, and Sprint’s looking less and less appealing these days.

  • AnthonyRyan89

    I switched from the 5Gb w/tethering $35 to the Unlimited 4G just now ! Super excited since last month I went over 5gb of data I hated being slowed down for a week it sucked so much but I’m glad now I can listen to all my music on Google play without worrying about my data being slowed down Yay!

  • fixxmyhead

    does prepaid also get unlimited data? 

    • Owhi

      no

  • Chris

    Decisions, decisions. Got some decisions to make. I love being able to tether, but truly unlimited really sounds good. Crap! why can’t they just make all of us truly unlimited again.

    • Aaron vita

      Man I feel the same way .I use tethering on the go . Now am debating??

  • Bryck

    I just switched to truly “Unlimited 4g” my Samsung vibrant is rooted and I’m still able to tether to my laptop…..I thought the feature  would be disable I guess I’m wrong. I do have FoxFi but that’s disabled as well. Is it because the phone is rooted??

    • krazytrixxxsta

      are you running a custom rom?
       

      • Bryck

         No I’m not.

        • Bryck

           Maybe I have to wait till the new monthly cycle. thanks for your help though.

  • Lounaya909

    Anybody else lost data I called and it’s a known issue the rep told me 2-72 hours till its fixed now this sucks

    • Rfigueroa83

      I lost mines too. I guess is WiFi I have to use until I get my data back.

  • Youngtexas_balla06

    I switched!!!!!

  • Anyone else not seeing the plan online? I got to www.T-Mobile.com/unlimited-data-plan and it just redirects me to t-mobile.com

    • Bryck

       Just call CS they’ll switch it for you.

  • Bryck

    I’m very happy my bill is only $67. 98 per month. Now bring the re-farming + LTE and awesome Windows 8 phones. I live in CT some of 84 West is on Edge.

  • Ant

    switched to it. got my HSPA+ speeds back up (was capped for last week and half). Tethering to ipad and it works, however I’m using a CM10 rom with SGS2. 

    • Diegocentury05

      There’s no official Cm10 build for the S2 yet, so I’m wondering, have you been having random reboots on ur phone? My S2 would turn off at random and I’d have to hold the power button for at least 10 seconds for it to turn back on. It would sometes do it in my pocket, so at times I wouldn’t know when it happened and I do not want to risk missed calls or a missed alarm for work. I’m back on CM9 now.

      • Ant

        CM10 works fine. I’m using tonight’s nightly currently and no issues at all.

    • Aaron vita

      So you are able to tether???? I thought they said you couldn’t thats the only reason I didn’t switch over from my 5gb plan . I use tethering all the time on the go .

      • Ant

        i havent tried since this morning. only tethered for a few minutes but no issues.

  • John Jacob Jingleheimerschmidt

    How is this this different than my unlimited 4G data, talk, text nationwide value business plan for $44.99/mo? Oh I see, it costs more! Bwwaahhahhaaahaa!

  • galaxy dude

    I ordered my gs2. Yesterday I am going back to
    monthly 4G 30$ a month. I returned my att phones today. Lte isn’t that great. Not for over
    240 $a month :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-)

  • bc

    I switched and lost data this morning….no word on restoration of service.

  • remister

    I am still on the EMP+ plans. I will need to obtain a two years contract if I want to upgrade to the unlimited 4G plan, is that correct?

    • jspeed04

      Yes. I spoke with CS this afternoon. You need to migrate to either a Value(like EM+ eg bring your own phone, but sign a contract) or Classic(subsidized devices) plan and sign a new 2 year agreement.

       I, too am on EM+, and while this is incredibly enticing, there are a few things holding me back:

      1. EM+ is awesome, and while I’ve been w/ T-Mo since 2005 and will never leave, I like knowing that I’M in control. I buy all my Androids unlocked from Google.

      2. On the site, it says Premium and Ultra plans get data priority in the event of network congestion. (Dunno if this has always been the case)

      3. Tethering. While I hardy ever use it, I use it currently at work to tether my Galaxy Nexus to my Nexus 7. I’m not looking to abuse, but still. If they offered something, even tethering for an extra $5-10 for like 2GB I’d be content.

      On the other hand, though, technically, we aren’t under contract so they could get rid of our plans and or force us into a plan less enticing than these. :-/ So Perhaps it’s worth considering.

  • Jefferson Josue Morales

    so should i get yes or no..they said that its a promotional offer..I have 2gb so is it worth it on my Amaze 4G???..someone help me please like asap..

  • Bryck

    Can anyone confirmed Data lost issue????. Switched to new 4g unlimited plan and lost Data.

    • Vdaniela3

      I switched earlier. Didn’t have data back until I took my battery and sim card out. Working fine now.

      • Jefferson Josue Morales

        is it working fast??i need to know before i switch

      • Bryck

         Called CS few minutes ago, data is back.

  • bc

    I was just called by Tech Support… a master ticket has been opened, and it affecting people that changed their plan this morning… no eta on restoration of services… 

  • nonewb

    im on unlimited loyalty $49.99, android preferred $20 plan + $10.00 unlimited messaging. Can i switch to the unlimited $20? Any savings at all?

     i cant access my account at the moment online for some reason.

  • zp

    I have an old grandfathered plan from way back when.  I believe it gets me 5GB of unthrottled data.  Can anyone tell me if I can add the unlimited plan to this or do I need to get a totally new plan?  No contract if I bring in my own phone right?

    • Aaron vita

      I was going to ask the samething ???

      • zp

        I find that T-mobile is just completely baffling in its marketing.  It shouldn’t be this hard to figure out.  I asked these questions at a T-mobile store on the 4th, and unfortunately, the sales people were literally clueless.

        • Bronze 6

          Go to a Corporate Store, usually 2x-5x larger than a retail store and have them do the change.

    • mbondPDX

      I have a grandfathered 700 minute plan and was told that I would need to switch plans to add unlimited data. I was really looking forward to this but the added expense would not be worth it IMO.

      • Aaron vita

        Just called because I have grandfather plan . And the said I would have to switch plans . And I love my grandfather plan way too much I will stick with it and my 5gb data cap .

    • Hectordones

      yes no need to redo contract with phone plan only thing is if your paying $20 a month for 2GIGs of data like me and want the unlimited it will be $10 more so you will pay for unlimited data $30 a month and you can always go back if you can t pay $30, no new contract needed

    • zp

      I have the Get More 1000 with Nights and Weekends plan.  What do I do?  Any advice?

  • Gilla87

    Finally got data working after changing to this 5 hours ago :/

    • techymexican

      i also didn’t have data until 2 hours ago

  • Aaron vita

    So you are able to tether???? I thought they said you couldn’t thats the only reason I didn’t switch over from my 5gb plan . I use tethering all the time on the go .

    • zp

      Agreed.  I want to be able to tether as well.  Even if the tethering component is capped, it’s necessary.

  • Bryck

    My tethering is working on the new “4G Unlimited Data” plan for some reason. Hopefully I don’t get charge. I was planing to us FiFox but its working without it . Anyone knows whats going on??

  • am my wrong in thinking that 2g will be done away with real soon thus we will all have unlimited highspeed anyway ?

    • Nathan S.

      I would guess that may be the case.

  • Nathan S.

    I just want to know how long this will be offered and will it truly be unlimited? I mean, I could see someone raching up 10+GB of data very easily just by streaming music and watching netflix daily. I personally do not have an at home ISP because internet providers in my area suck, so I dont have a netflix account and dont usually stream much due to 5GB throttling cap. If this plan is legit, I will be opening up a netflix account right away and likely watch it daily as well as streaming Music. Right now I have a grand fathered Family, 2 line, Even More Plus account with unlimited Talk, Text and Data. With Taxes and fees and what not, I pay $160.00 a month.

    This used to be a unlimited account and then the throttling thing came along and my account started stating 5GB of high speed data. I wonder if the account will go back to unlimited or should I just quickly jump to the new plans?

    Thanks,
    Nate

    Yes, I posted on the Commecial post as well.

  • Nathan S.

    I just want to know how long this will be offered and will it truly be unlimited? I mean, I could see someone raching up 10+GB of data very easily just by streaming music and watching netflix daily. I personally do not have an at home ISP because internet providers in my area suck, so I dont have a netflix account and dont usually stream much due to 5GB throttling cap. If this plan is legit, I will be opening up a netflix account right away and likely watch it daily as well as streaming Music. Right now I have a grand fathered Family, 2 line, Even More Plus account with unlimited Talk, Text and Data. With Taxes and fees and what not, I pay $160.00 a month.

    This used to be a unlimited account and then the throttling thing came along and my account started stating 5GB of high speed data. I wonder if the account will go back to unlimited or should I just quickly jump to the new plans?

    Thanks,Nate

  • Aaron vita

    I just called tmobile because I have a grandfather plan 800minutes and unlimited text ,myfaves ,5gb 4g internet . They said in order for me to get the new unlimited internet plan.I will have to switch from my grandfather plan . I guess I won’t be jumping on the bandwagon .also he said u start a new 2yr contract ehen u switch your data plan.. on another note Galaxy s3 been on me and wifey mine .

  • Aaron vita

    To be honest I think tmobile should give the people in granfather plans that had unlimited internet before with no throttle our unlimted internet back with out us having to switch our plans this is ridiculous.we should have never been capped at 5gb

  • I just got off the phone with a rep and apparently grandfathered plans aren’t able to get this feature without switching to a different phone plan. Disappointing, I’m not interested in extending my two year contract and my old favorite 5 plan works fine for me. :/

    • Aaron vita

      I just posted the samething 3mins ago lol .I agree with u .

      • I just bought a SGSIII last month and the whole point of me getting it through someone else was so I wouldn’t have to extend my contract. They should really think things like this over, because some of their customers that have been with them for a long time are on these plans. I’d actually be less likely to think about switching carriers if I was able to do this and not extend the contract!

    • Dakota

      there’s always a catch with T Mobile. The entire policy of extending your contract by 2 years if you change anything about ur plan is bogus. Again even AT&T doesn’t do that. Why should you need to extend your contract just because you want to change ur minutes or datA. You’re still paying them monthly.

      • It makes no sense. Wow, I just assumed all carriers did this. Something to think about!

        • TJ

          If you are CURRENTLY ON a Value or Classic… Adding DOES NOT extend your contract. If you are on older plans and NOT on value or classic than you will have to switch plans (extend contract)…. If your on Value or Classic you can change your data at anytime without extending your contract in any way.. 

          I hope that helps clarify… 

          Unlimited 2,3 & 4 (native footprint only) (the “Generation” is irrelevant)
          50MB CAP on Domestic ROAMING

          I have yet to understand where the author found the HTC One deal… I have yet to confirm… 

  • Dakota

    can it be used with the 500 minute plan or do you have to have unlimited everything?I will be curious to see if they release numbers in the next quarter of how many new customers joined and signed up for the unlimited data. I have a feeling it’s not going to be too many. Also they say you can bring your own phone but I assume you have to still sign a 2 year contract, &I’m not willing to do. even AT&T told me if I bring my own phone, well I still have to pay the normal rates I will only be month to month and don’t have to sign a contract. My understanding is value plan still require a 2 year contract

  • Maryanne T

    I just tried to get this service added and they told me no because I have a family plan and it’s only for single line plans. That doesn’t make sense since each phone on my family plan has to pay individually for Internet anyways. Too many restrictions with tmobile can’t wait until my contract is up

    • techymexican

      i have a family plan and just added it.

      • Maryanne T

        I spoke with several reps over the 611 and all told me no. Im going to just go to the store, they seem to be willing to do whatever u need

    • Barker1964

      I have 5 line family plan and added it to two lines

  • NP

    I wonder where did the author get the bit about the HTC One phone and rebate. The CS online did not know about that offer.

  • Ashleylove820

    It clearly says you must be on the classic or value plans.    so yes you must change your plan if you are on any grandfathered plan.  Also keep in mind if you upgraded or changed your plan your contract will only be extended you will not gain another 2 years on top of what you already have.  IF you are an ex T-mobile employee whose call center closed you do not need to change your contract only if you’ve already done so.  If you are able to tether,  trust and believe that will get fixed just like before.  So enjoy it while you can.  

    • JBLmobileG1

      I was told that I could keep my grandfathered plan. Granted the rep I talked with was having issues adding it but he assured me he would get it working. He was also from the Loyalty department so I would hope he knew what he was talking about because he was very helpful with answering my questions. I guess I will know within the next 24 hours. I also have his name and the time I called if I have any issues so hopefully everyone who had issues just talked with reps who didn’t know what they were doing because this is still all new to them. I truly believe this guy knew what he was talking about and already had the experience of adding the plan to other accounts.

  • Ashleylove820

    almost forgot one important thing… all carriers require a new contract or extension.  they are not a not for profit foundation.  They are in the business of actually making money.  

  • Elpapipr

    Just got it!!!!

  • zp

    I have the Get More 1000 with Nights and Weekends plan.  It costs about $62 bucks.  Should I change plans?

  • zp

    So you have to have a contract to do this? Even if you bring your own phone in??

    • Hesster

      If you are signing up for new service or are on an older plan, yes.

      • zp

        you have to sign a 2 year to get unlimited?  oh forget it.

        • Cuquiandgus

          No they don’t just ask for new data plan

  • get at me banana

    i went to the tmobile store and they said since i have the even more plan there’s no way i can get this until my contract is over which is in april bummer. so if u have the previous plan u wont be able to get it until or change it. 

    • Elpapipr

      I just got it over the phone (611) and i renewed my contract like 2 months ago to get the gs3.. They allowed me to change internet didnt say anything about contract extension… But anyways 2 more months is ok for me..

      • get at me banana

         damn u lucky lol im gonna wait because i want that galaxy note 2 or the next nexus device but im hopping the unlimited 4g plan would still be there so i can get it if not damn that sucks ass.

    • Jeffwhydesells

      Wrong, you can swith your rate plan Anytime. But, if you want to do the Value plan you have to be 6 months or less left on contract not to pay a migration fee Or not have upgraded your phone within last 18 months & then no fee to switch, just 24 month contract extension. You can switch to Classic rate plan anytime you just get contract extended 24 months. Value plan is the Best way to go. Get or facts straight before spewing.

    • Matlock

      Just change your plan to a classic plan, and you can get it!

  • korbendalis

    I quite like this offer, on the Individual Value Plan, it costs me only $10/ month more for all the data I can use.   W00t Unlimited SHOUTcast streaming all day long.

  • AzDayton

    Yeah, I just checked it out.  Their idea of “unlimited” is that you can’t have hotspot service.  So it’s absolutely useless.  Guess I’ll have to continue to live under the stifling 5G cap till I can get off contract and head back to Sprint, who really IS unlimited.  :'(  The whole T-Mobile thing was a bad (and very expensive) experiment.  I should have never switched.

    • Jeffwhydesells

      Really… Name a carrier Other than T-Mobile where you have Truly 4g Unlimited Data for $20- 30 per month?? Sprints coverage is Horrible.

    • bleeew

      they dont have unlimited hotspot either. idk why yu complain

    • Matlock

      Sprint did away with phone tethering from what I remember hearing last year!

    • Chelsea5th

      sprint customer service has really gone to crap the past couople of years. our entire family has pretty much switched away and we are going to as soon as our contract is up. they ruined my phone and wouldn’t fix it after their own mistake so now i’m using a friends old rumor until we can switch, fair warning my friend

    • dp4609

      It’s only “unlimited” on their network, which can be fine for many:
      Please wait while we find an agent to assist you…
      You have been connected to %Gian D.
      DP4609: I’ve heard two different answers about the unlimited 4g data plan that became available not that long ago. My question is what is the policy regarding domestic data roaming with that plan? One rep has told me no capping and no overages, even when domestically roaming, and an in-store rep has told me that the user will get charged. I’d just like the correct answer and if even possible some sort of disclaimer/”fine print” shedding light on the subject, please.
      %Gian D: Welcome to T-Mobile live Chat. My name is Gian with rep ID 853727. I’ll be handling your concerns and inquiries today.
      %Gian D: Hi David. Sorry for the confusion. Please give me 1-2 to check on that information.
      DP4609: No problem, thank you.
      %Gian D: You’re welcome.
      %Gian D: hHi David.
      %Gian D: Hi David.
      %Gian D: You will still be charged for data usage but with a discounted price.
      %Gian D: I’m now checking the T-Mobile site to find a reference that you can view.
      DP4609: Is there a buffer MB amount before being charged? Such as with the other plans even though they are caped, for example, I have the 5 GB data plan and I think about a 100mb data cap when roaming. Does the unlimited plan user get charged right away when roaming on at&t’s network or after a cert amount of data was used?
      %Gian D: Let me check.
      %Gian D: I’m sorry.
      %Gian D: You’re on prepaid correct?
      %Gian D: i’l check further.
      %Gian D: By the way, can you provide me the last 4 digits of your SSN?
      DP4609: XXXX
      %Gian D: Thank you.
      %Gian D: Plese give me more time to check on this.
      DP4609: No issue, go ahead.
      %Gian D: Thanks.
      %Gian D: Hi David.
      %Gian D: You might want to check this link.
      %Gian D: http://support.t-mobile.com/docs/DOC-3299#Will_I_be_charged_for_domestic_data_roaming
      DP4609: Okay, I’ll check that right now.
      %Gian D: Tell me if it answers your question.
      DP4609: Would the unlimited 4g data plan fall under 10GB and above?
      %Gian D: Yes.
      %Gian D: Would there be anything else?
      DP4609: and the plan is not capped at all in any way so then does the following FAQ on that page apply to the plan as well even though you said there was a charge? Here’s the FAQ: Will I be charged for domestic data roaming?
      No, T-Mobile does not charge for domestic data roaming. However, once your domestic data roaming allotment has been reached your data services will be unavailable until you return to a T-Mobile coverage area, your bill cycle starts over or you increase your data plan. If you have a Wi-Fi capable device, you may use Wi-Fi to access unlimited data.
      %Gian D: I’m sorry, just disregard my earlier post.
      %Gian D: I posted that before I asked for your rate plan type.
      DP4609: I hate taking up more of your time, but I’m trying to put it all together after reading that page. The plan is not capped in any way from what advertisement and the other two reps told me, and if that’s true. Then the 10 GB and above domestic data roaming cap is not applicable to the unlimited 4g plan. So there for does that mean its unlimited even when on at&t or whatever other carrier in the USA? Along with there being no charge because of the earlier FAQ I sent stating “No charges for domestic data roaming…”?
      %Gian D: I understand.
      %Gian D: Yes.
      %Gian D: You will still enjoy unlimited data however the cap will be applied when roaming domestically.
      %Gian D: Since you would be getting the data service from the local service provider in that area.
      %Gian D: You can still use the service though after you have reached but with noticeable change in speed.
      DP4609: Okay, well you’ve helped clear up a lot of confusion from the other two answers I was told. So I greatly thank you for that. You were a pleasure to talk to and thank you once again for your time and wish you a wonderful day!
      %Gian D: Thanks David. I’m sorry for the earlier confusion. Thank you for contacting T-Mobile Live Chat. Have a great day. Take Care. Bye!
      Your session has ended. You may now close this window.

  • AzDayton

    Hmm…  The way this is written, it’s ONLY 4G.  So apparently if you use data on the new plan and you’re not 4G for a while, they could charge extra.  Lovely little gotcha there!

    • Hesster

      They’re not going to charge you for 3G or lesser service when you have unlimited 4G. That would be stupid.

      • elijah

        But it does say “Unlimited usage on our 4G network” And It says Unlimited 4G, and none of the other plans have “4G” after the names. Just saying.

        • JBLmobileG1

          I was thinking the same not to mention how the higher priced plans state that they offer so much of high speed data. I also noticed the fine print on the bottom and how they prioritize the network with the Premium and Ultra plans basically getting dibs over the other data plans.

        • Heisenberg

          They use that wording because there is still the data roaming limit.  I believe it is 100MB on this plan and then it would stop working until you’re back on T-Mobile’s own towers.  3G and 2G on T-Mobile’s network are unlimited.

        • JBLmobileG1

          It’s actually only 50mb if you read the fine print at the bottom… http://deals.t-mobile.com/unlimited-data-plan

        • Maxwell Comfort

          Its just wording and I assume its implied. You no doubt have a 3G data plan, when you have a poor connection it may drop to EDGE or 2G connections. I doubt you are getting charged for 2G data on your 3G plan. Same for 4G.

  • Aaron vita

    Quick ??? Me and my wife are out of contract & have a grandfather plan .and we are using the mytouch 4g and we are thinking about getting the galaxy s3 just waiting till the 21 to see what tmobile got up there sleeves . If we sign a new 2 year contract for the gs3 do we have to give up our myfaves grandfather plan .???

    • Djclove007

      I believe u can keep it u half to only chat ur date plan only that what i did keep my old stuff but changed my date plan at save $30 a month call 611 like i did

      • Asdlfjdslkjf

        Does this pass as English?

        • Daniel

          It passes as cell speak not English!

  • Y2c313

    I upgraded to the new unlimited plan this morning. I tried to download FoxFi to attempt to get around not being able to use the hotspot, but I recieved a message that the item isn’t available. Has anyone else had this problem? Also, is it possible that t-mobile is blocking access to that program?

  • Albertzelaya

    I called tmobile and told them i wanted to switch. Said it would take up to two hours and this was at noon today i ran over five gigs and now slow so i called them back and they say they dont know y its slowing down . Tried re starting and a battery pull. Not working. Is anyone else having this.problem?

    Help!!!

  • jbhotnessmon

    has anyone been able to tether with this new plan “unofficially” 

  • Ernesto

    Unlimited data?
    Not for me.
    My iPhone is still on EDGE…
    I am tired of EDGE.

    • Aaron vita

      I been tired of edge on my iphone left it 2yrs ago. Its pointless to have it on edge

  • Daniel

    So… If you get the $90 per month plan you can “unofficially” tether for free and get real unlimited data or you can pay $125 to get 10gb of highspeed data… but with official tethering… 
    I think I will stick with my $20 for unlimited data (now down to 5gb sadly and I hope that goes back up) and unlimited texting. I have myfaves and only a few hundred minutes. UBER CHEAP 

  • Daniel

    Well.. I found the reason to go with the Unlimited Ultra Hotspot plan. On T-Mobiles site it says that the Ultra and Premium Hotspot plans get priority on the network. Stupid footnotes… 
    Still not paying that much for less than unlimited data. 

  • Tlfelder0927

    Can someone answer this, I understand that by switching to the new unlimited plan, u loss the option of hotspot an tethering, however I have an unlocked galaxy nexus running on T-Mobile service an at the current time I’ve been able to use the mobile hotspot without adding that feature to my plan, if I switch to this new unlimited plan would I still be able to use it without them knowing? I am currently on 5gb a month unlimited which I go over every month, but u would like to switch but not at the cost of losing mobile hotspot, what dobu guys think?

    • im wondering the same!

      • Anthony baca

        highly doubt it i have a rooted lg g2x and i used to tether on the 5gb 30 dollar plan all the time then maybe sometime in May i started getting a message saying you must add tethering to your account to use it. 

        • qhdevon43

          as long as your phone is rooted you can always use your phone as a hotspot, now your browser on your computer has to be configured in a way so that it doesnt redirect to tmobiles page saying u need to purchase the package… i forget how to do it but there is a setting you can use within google chrome to make it act like a mobile phone but still display webpages as a desktop PC.

        • sorandkairi

          user agent spoofer for chrome is what you are looking for

      • kahlayoh

        They will know…once you switch your plan you will not be able to tether with your phone unless you add the option with hotspot or your phone must be rooted. 

  • jzielin

    I just switched my family plan to the new “unlimited” … it says there is a limit to 10gb of “high speed” data when I look at my account.
    I did save like $5 a month and have unlimited talk… but.. so the new unlimited is just an update of the old one? 5gb to 10gb?
    hopefully it is just a website thing, because 10gb isn’t unlimited.

    • ticket

      Keep us posted, thanks

      • qhdevon43

        hey guys, so just FYI, that’s 9 “terabytes” of data you have, If you look at your new data plan and it says ” 
        Up to 9765.6 GB full-speed data ” then it technically is truly unlimited because to achieve this task of running out of full speed data you would need to use your phone as a high traffic server for a major website… which isnt possible (maybe) but yea not to worry guys… PLENTY of data…. lol

        • qhdevon43

          also, go to 
          http://www.t1shopper.com/tools/calculate/ and put in 9765.6 “Gigabytes” and it will convert it to how much data you can use which is 
          9.5367187499 terabytes 
           which is  
          0.0093132019 petabytes .  Yes my friends its truly unlimited!

    • htchka

      Its actually unlimited it just say that in my account app, i called them yesterday and verified that there is no limit on it

    • Cityofnewyork3000

      I think you’re reading that wrong it says you have 9765 gigabytes which is basically 10 terabytes try using that in a billing cycle.

  • Paul

    Set up the switch for Monday, that’s my new billing cycle. I’m pretty stoked; it’ll be nice to not have to worry about how much data I have left when downloading ROMs.
    Switched from the 5Gb cap, didn’t change the price for my “Classic” plan. Also, it’s being reported that rooted Android phones are noting being stopped from the tether feature. GO ANDROID!

    NOW…when does the Note 2 get released?!

  • I called to change and a TMO rep said these plans are only for prepaid customers .. i’ll call back because i’m sure she didn’t know what she was talking about since the press release specifically says Classic Plans are eligible. and she ALSO said that you only get 100MB .. i’m like wtf is this rep talking about.

  • DrScope

    T-Mo needs to offer a family shared data plan. Even if it comes out to be the same price I am paying now $20X3 = $60 for 2GBX3 so 6GB for $60  at least, at the very least, let me share it between my line!!  

  • Winski

    Let’s make sure we all understand some delineation here…. the ‘unlimited’ plans in MOST CASES REQUIRE A NEW 2-YEAR CONTRACT!!!! You really wanna go there with these clowns???

  • Becky

    I noticed that agreeing to a new/renewing a 2 year contract, they are giving the HTC One S free after rebate. I’ve been told it’s only for NEW customers signing a 2 year agreement. Has any existing customers gotten the promotional free phone?

  • Jerry p.

    I changed to the new unlimited 4g. And loving it. I’m at 13gb. Greats speeds andhotspot on my galaxy nexus. No root or anything. Just perfect. Some of u complain too much. I’ve been with T-Mobile since voice stream. And have no regret of choosing T-Mobile over the others.