T-Mobile Launching New Hush Hush Promotional Plans On January 25th

Now this is the kind of promotion we can get behind as T-Mobile prepares to silently launch two new promotional data feature bundles, available for a limited time. Beginning January 25th, T-Mobile will launch the Unlimited-Premium 5GB and 10GB data plans that will add in the Smartphone Mobile Hotspot and MobileLife Album Plus services for free. That’s an additional value of $19.98 for the customer. Smartphone Mobile Hotspot provides the ability to share a 4G connection and is normally a $14.99 value. This move provides T-Mobile a step above the competition, especially if they were to offer this as a prime-time promotion and not hide it behind the shadows.

According to the screengrab, T-Mobile doesn’t want to proactively offer this feature…I’m sorry I disagree. I get that the company wants to protect the bottom line, but this is the EXACT kind of promotion they should be shouting from the rooftops. I do understand this promotion is a tool designed to help sway someone on the fence about signing up with T-Mobile. In other words, this promotion will most likely be used as a closing tool for sales rep to help show the T-Mobile “value” over the competition.  Except existing customers deserve these plans as well and if T-Mobile wants to stop churn, stop churn, don’t selectively offer promotions. Haven’t they recognized this from the feedback accrued during the recent Value Plan sales?

This promotion is available to both new and existing customers on any legacy contract, classic and value rate plans who choose to upgrade to the Unlimited-Premium 5GB or Unlimited-Ultra 10GB rate plan.

 

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  • Guest

    So how much is the 5GB and 10GB with this new promotion?

  • http://twitter.com/deniset515 denise

    I am on the Preferred Android Unlimited for $20 plus a very old grandfathered family plan.  What will I have to do/give up to get this.  I likely won’t change a thing.

    • WW

      I was grandfathered in the great “MyFaves” (5 lines) family plan until about 4 months ago.  I actually saved around $20/month by switching to the Value plan and renewing my contract.  After my phone installments are done, it’ll drop by another $30.

      It worked great for me.  If you need more than 500min +Tmo to Tmo for your 3rd, 4th, 5th lines, it could cost you a lot more.If you like your phones and don’t need new ones (I bought 2 new Androids), the Value plan could potentially save you a lot of $.  Around $50/month for me if I hadn’t bought new phones.

      With the Value plan, I don’t have to stress about how many months til I qualify for an upgrade because I always qualify for an “upgrade” (since I have to pay full price).

  • Billy

    Anyone have any idea if I were to sign up for T-mobile at costco, to get lower phone prices, if I’d be able to add these extra features later on via a store or call? I’d also have to add my employer discount.

    • WW

      In my experience, you should be able to adjust the data plan (and other add on features) at will and without effecting your contract dates.
      I also have a corporate discount because of my employer.  One thing about Tmo’s corporate discount of note is that it’s across the board (for me anyway) for every line, add-on, extra line, service fees, features etc.

      Other carriers only give you the corporate/employer discount (albeit a bigger discount) on the base plan.  Usually for individual plans, there’s no discount for add on features (such as data) and on family plans, only on the first 2 lines and you pay full price for additional lines and add on features.

      You should be able activate the corporate discount later by following the procedure outlined by your employee discounts website or newsletter or whatever source.

      I don’t know if Costco charges an activation fee but my employer’s corporate discount waives it.

      • http://twitter.com/WillieFDiazSF William Diaz ✔

        T-Mobile however, as benefits as it may be that the employee discounts apply to ALL lines, services, add-ons does come at a price…

        1. Changing your plan other than data and non-required add-ons DOES result in a new contract. Changing from a 500 Minute to Unlimited or vice versa, will reset your contract. KEEP THAT IN MIND.

        2. Accepting and activating an Employee Discount will also result in a contract reset and renewal for 2-Years! KEEP THAT IN MIND TOO!

        Any promotional offer that is marked as such, as a rule of thumb will generally come with a contract renewal as well. Some add-ons may require contract renewal for 2 years for the add-on, others will be a 2-year renewal all across the board while other add-ons that are promotional may require no contract renewal, like this SPMH 5GB.

        • tmobile account specialist

          To simply your answer, the only account changes that would require a 2 year contract extension are ANY rate plan change,subsidized upgrade (on the upgraded line only),unsubsidized upgrade with eip 21 through value plan (upgrade line only), adding an employee discount, or accepting certain promotion from customer loyalty such as a free month of service or a $10 per month discount for 24 months. Other then that if you need to add unlimited minutes to a line that is a 500 minute add-a-line go right ahead, no contract. You can change ANY feature on your account without resigning a 2 year extension. Also promotional feature offers DO NOT require a 2 year contract. Only the things I stated above.

        • http://twitter.com/WillieFDiazSF William Diaz ✔

          So basically almost anything requires a new contract for 2 years by the list of what requires a contract vs what doesnt. 

          You also contradicted yourself, or in the very least, didnt add the proper wording… 
          You said.. ” … the only account changes that would require a 2 year contract extension are ANY rate plan change…”
          Then go on to say… “… if you need to add unlimited minutes to a line that is a 500 minute add-a-line go right ahead, no contract.”
          That would constitute either a rate plan change with a contract extension or, you just forgot to say, “… if you need to add unlimited minutes to a line that is a 500 minute add-a-line go right ahead, no contract…if you have and Android phone and add the Free Unlimited Wi-Fi Calling feature.” 

          If thats what you mean, then sure, no contract on the Free Unlimited Wi-Fi Calling feature add-on. 

          Lets be clear that ANYONE can use Wi-Fi Calling on ANY plan if they have the app in their phone. It will use their bucket rate minutes for the time of day or type of call they use. If they add the Free Unlimited Wi-Fi Calling feature add-on, then it will be completely unlimited and not use ANY minutes, regardless of the call type as long as you are connected to a wifi terminal.

  • Milan J

    I called them (after midnight :) ) and they had no clue about the promotion. I kept arguing with them but to no avail. T-Mobile used to have a really good customer service and was an exemplary leader in the industry. It all went down the hill!

    • Riopato

      Youcan call them after midnight?

      • http://twitter.com/WillieFDiazSF William Diaz ✔

        Back in the day, like 2002-2008 when I had them, they were open 24-7-365. They also would discount, credit, or add a ton of lifetime bonus minutes to your account if you had issues. Also at one point in time, you could upgrade your phone at the contract price WITHOUT A CONTRACT, as their way of keeping you happy with a new device, keeping them a customer, and not being locked into a long term contract. 

        Times have definitely changed.

  • http://twitter.com/btmec briankh

    I called today and I was going to have to change my plan and it was going to cost me an extra $5 a month. Not worth it for tethering.

    • http://twitter.com/WillieFDiazSF William Diaz ✔

      $5 extra a month is actually a lot better than the normal $14.99 they usually charge. So…

  • http://twitter.com/Trixee Trish

    Anyone have any luck yet?

  • http://profiles.google.com/sanil1986 sAnIL ,,, ;)

    i was in the 2gb plan and i added the 5gb  plan with free hotspot for 10 $ more
    they said it will take 2 hours for you to start the hotspot
     

    • Guest

      Interesting mine is costing and extra $15

      • http://profiles.google.com/sanil1986 sAnIL ,,, ;)

         were u in a 2gb plan or what ?

  • Jose Hernandez

    I just got the Hotspot feature added to my account at not extra cost. I already had an unlimited plan with 5G data. I had my line and my wife’s line upgraded for free by chat about 10min ago. Very happy right now.

  • Chad

    No luck for me, I’ve tried chat twice and no one knows what I’m talking about. I currently have the 2GB data i was going to upgrade to the 5GB for the free hotspot but so far they are adding the hotspot fee and are saying it’s not free with the 5gb. Guess I’ll call CS later today

    • Kevincarter7

      same here

      • Kevincarter7

        but i really don’t understand anyway…i have mytouch 4g i already use it to work my asus transformer and my laptop….just the 5g would help

        • Chad

          I just tried again and I finally got a rep who knew what i was talking about and I upgraded. I used to have the 2gb it will be a $10 increase but if your like me and work remotely and/or have tablets and laptops and need hotspots while on the move I’ll gladly pay 10 more dollars a month for 3 extra GB and free tethering/hotspot

        • Kevincarter7

          doing now

  • JMurdock

    Just upgraded existing 5GB account via chat

    • A4gmale

      how much do you pay for your 5gb plan?

  • Bossfloyd29

    well I just added it to my plan because I’m getting the ps vita. Also I have a tablet so I think it will be a plus for me!!!

  • A4gmale

    i just tried but since im on a $20 5gb plan they want me to pay $30 for the current 5gb plan.  its a no go for me..

    • manfred lothar wedell

      You shouldn’t have to. If you called t-mo’s customer service, they may not be familiar with this promo (the rep I talked to said it was used mostly at b&m stores)

      • A4gmale

        i was on chat.  should i go into the store for this?

  • Guest

    I just called customer service and updated to this plan.  The representative was extremely nice and she laughed and asked how did I find out about the special because they just started it today…I told her through online blogs *but I didn’t say tmonews* lol.  I’m upgrading to the samsung galaxay II phone this weekend and my daughter have an ipad so this feature is great when we’re traveling which is quite often. She can now use her ipad on the road.

  • Guest

    No go for me.  I am on the $20 preferred android 5GB data plan.  So in order to get this promo, I would have to upgrade to the regular $30 5GB data plan.  

    • manfred lothar wedell

      You shouldn’t have to. If you called t-mo’s customer service, they may not be familiar with this promo (the rep I talked to said it was used mostly at b&m stores)

      • Guest

        Just tried again and was shot down again.  I went straight to loyalty every time.  I was told I would have to switch to the $30 plan.  I asked about switching, adding the promo and switching back to the pref android plan and was told that switching it back would remove the promo.  

        Ah well, it’s a good thing I am rooted and running a custom rom.

  • Kodamawu

    just called then, they said $25/month for 5gb unlimited data + free hotspot.

    • Nearmsp

      are you on value plan?

  • Kevincarter7

    i have 2g and they say 10 bucks to upgrade to 5g…

  • Kodamawu

    after putting me on hold and getting somebody else to help him actually perform the change, he said it was actually $30 for 5gb + free tethering. i still save $15 a month

  • manfred lothar wedell

    Just added the bundle to 2 lines on my legacy plan…sa-weet!

  • Sawiel

    I had an existing 5GB data plan with two lines and they were able to upgrade both lines as part of this promotion. The sales representatives didn’t quite know all the details and initially said it was only for  people who upgraded to a new plan and not existing plan holders. After pressing them to check, they called and confirmed that existing 5GB and 10GB plan holders are eligible. 

  • WW

    I just upgraded my 2GB + hotspot service to 5GB + hotspot for zero net cost.

    The CS rep knew about the promo and how to add it to my plan and suspected (and I confirmed) where I learned about the promo.

    Thanks David and TmoNews.

    • WW

      Oh yeah.  5 line value plan.  About 4 months into my 24 month contract.  I only upgraded one (my) line.

      Old plan: $10 for 2GB data + $15 for tethering/hotspot

      New plan: $25 for 5GB data + $0 for tethering/hotspot

      • dan

        if u talk to them enough. they will move u to the 25 dollar one and give you 5 dollars off a month to make it 20 dollars if you had the android preferred web but want the mobile hotspot add on. that 5 dollars off is for the life of the account w/ the unlimited premium web feature

    • Guest

      So how much is the 5GB + hotspot? I was told that it costs $30.

      • WW

        I think Value plan data costs $5 less per line than Classic plans so if you were quoted $30 for 5GB of data (now including hotspot) and you have a Classic plan, that sounds right.

  • Anonymous

     had mine added this morning, first i added the wifi tethering at no cost to both of my lines, then transfered to loyalty and had my data switched to android prefered 

    • WW

      What’s “android preferred”?

      • Anonymous

        It’s for “loyal customers” a 5gb data plan with a soft cap for $20/month.

        • Kirk

          I was told the Android preferred $20 is not eligible for this free tethering promotion.

          You were able to add it?

        • Anonymous

          Yes I was able to have it added, customer loyalty had to do it.

        • Kirk

          Are you 100 PERCENT SURE they didn’t actually replace your Android Preferred plan with one of the newer  $30 plans and just offset the difference by giving you a $10 dollar monthly discount which will eventually expire and you will be left with a more expensive $30 plan.

          That’s usually how loyalty tries to make promotions like this work when the computer won’t let them add something to grandfathered plans. They change you to the new plan then give you a temporary monthly discount to offset the difference.

          Double check and please let me know, because I think that is what they did to your account, which in my opiinion is bad, you may have lost the $20 preferred plan.

        • Anonymous

          I actually had the $30 plan originally, called to have the free tethering added, then was connected to loyalty who switched my plan to the $20 preferred and told me that I could keep the free tethering as well. I called back to check and the cs rep said it wasn’t possible to have both and he refused to switch me to loyalty, I hung up called back and was connected to loyalty who told me that in fact the changes had been made and were in effect. I checked my account online and it shows the $20 preferred Android web, the tethering was added as free promotion with the 10gb online photo and video storage. And this was done to both lines on our account. Today I called to triple check and there are temporary discounts added to our account, everything we have is permanent according to loyalty.

        • Kirk

          Well you lucked out then, because I nor anyone else with Preffered is able to get anyone to add it.

  • Anonymous

    My lines were originally on a $20 mytouch data and a regular $30 data. I had both switched to the Android preferred 5gb soft cap by loyalty after first having the tethering added by initial cs rep prior to transferring me to loyalty. Now I pay $20 for data on each line at 5GB soft cap and that includes tethering…cool.

    • Guest

      What’s Android Preferred?

  • dan

    the android preferred (20 dollars) w/ 5 gig soft cap does work with getting free tethering feature.  just called them they added it onto my account. something about they had to provision my account for it. but they did add it.

    • Guest

      What’s Android Preferred?

      • dan

        android preferred is just internet feature for people that have been w/ tmobile for a while. usually 5 gigs of internet costs 25 dollars(unlimited premium) but instead its 20 dollars (android preffered) nothing different. just cheaper cost.

        • http://twitter.com/btmec briankh

          I was told I could get it added for just $20 also but I checked my account and it increased it to $24.99. Double check your account. I verified 3 times it wouldn’t increase my rate but it did.

        • Victor

          Where do you find the data plan cost ?  I couldn’t find it online except for the total bill amount.

        • http://twitter.com/btmec briankh

          I look on the My Account app and saw they changed my plan to the Premier Unlimited

  • Victor

    Do you get locked in to a 2 year contract

    • Guest

      I’m already locked into a 2 year contract because I switched to the value plan a couple of months ago.  Therefore this promotion didn’t affect my plan any further. Not sure if it locks you in a contract if you’re no longer under contract

      • Victor

         4 weeks left of my contract

        • dan

          it doesn’t mess w/ your contract at all. if your still in a contract or not

      • http://twitter.com/WillieFDiazSF William Diaz ✔

        It does NOT affect your contract/off contract status.

  • mrsbelpit

    It’s not exactly hush hush anymore, this promo is detailed on the website by plan.

  • TATAY MO

    WTF they arent letting me add it on my android preferred. BOOO

  • Ruize76

    Last week I spoke Tmo cs and added mobile hotspot and tethering for $10/mo. When I saw on the Tmo website today and found out this promotion…I called them back and now I have hotspot and tethering for free with my 10gb data..Luv it!

  • Anonymous

    Anyone know if I can add this to just one line on my family plan? I have 3 lines on a Value Plus plan. I want to just add 5GB with hotspot to just one line

    • smb3rd

      I have a legacy family plan and I added SMHS to just one line.

    • Me

      Yes. I added it to only one line on a family plan.  My wife has 2Gb plus plan.

  • Rubi1976

    preferred data plan here ,20 a month…..they wont add it. talked to 3 reps.

  • Ballroomdru

    I was just told that this is $ with a value plan. Please verify.

  • Ballroomdru

    Sorry, $25 on a value plan.

  • Guest

    The store said I’d have to upgrade and something about renewing my contract, so I left mildly disappointed. I called 611 later and once the rep looked up and verified the promo, they applied it with no trouble, just an extra $10/mo since I upgraded from a 2GB plan.

  • http://twitter.com/WillieFDiazSF William Diaz ✔

    Was able to call T-Mobile and ask them about this. It took a minute, you gotta be VERY specific, but this might help…

    Premium 5GB SMHS Classic  Tell them thats what you want. They will look up the SOC code.

    • Nearmsp

      So if one is on value plan would it be called Premium 5GB SMHS Value?

      • http://twitter.com/WillieFDiazSF William Diaz ✔

        That would be correct.

  • http://twitter.com/btmec briankh

    I have tried 6 times and always a no-go to get it on my $20 preferred android plan. I have mentioned that others can do it but still nothing. If someone knows exactly what to say to them please let me know.

    • Waynespittler

      i had the same problem. i have been paying the $14.99 for a few months.told the tmobile agent of the code 5GSMHSV,she looked it up and applied it to my acc. last nite.got an text this am that i got a credit for this months of tethering good luck

  • http://pernecky.blogspot.com Mike

    Had the 5GB on two of my family lines, upgraded those lines to this promo for free.  Now I get free mobile hotspot, thanks TmoNews!

  • http://twitter.com/crygaia Jenn of the Wired☆

    I ended up having to go through three people before I could get this bundle added on to my account. On LiveChat they claimed that I needed to change my voice plan (I’m on the old MyFaves 300 plan). Then I got an outsourced agent who claimed he had no information on this promotion and tried to get me to listen to his pitch on other voice plans. When I finally disconnected and called a second time and got connected to a more local agent, he researched and had no problem adding the bundle to my current 5GB premium data plan. I’m still using a myTouch 4G which has the tethering feature included and I’ve never been charged for it, but I wanted to add this bundle in case I upgrade to a phone that may not have tethering as a native setting.

    • http://twitter.com/WillieFDiazSF William Diaz ✔

      I too have the MyTouch 4G, and unlike other carriers (Sprint) where the Mobile Hotspot feature will not turn on if you dont have the plan, on T-Mobile and this particular phone, the feature will turn on, but there will be no data allowed to stream through the feature/setting (whatever you want to call it) unless you actually have the code on your rate plan to let the network know its okay to allow data through.

  • Matt

    Note: Legacy plans will work, however your plan must be a contract plan. My EM+ plan was not compatible 79.99 mo for unlimited min and txt 5gb data no contract. I decided to switch to the Unlimited value plan, unlimited min txt 5gb data with tethering/hotspot 74.99 2 year contract. I have decided to bank on t-mobile getting me the latest high end android devices. Worst case, I buy a gsm galaxy nexus. If you have an old contract plan or are under contract they will let you switch to these plans. Therefore, I assume the walmart and other non contract plans are not valid with this promotion. Give credit to t-mobile, they locked this costumer in for another two years, gave him more services and saved him $5 a month. Not to bad.

  • Andrew

    I am on 2GB for $20/mo plan, T-Mobile rep looked into it further and said that if I upgraded to 5GB for total of $30/mo. for data, the Mobile HotSpot is included with this upgrade for free…

    Then I proceeded to explain to him that my HTC G2 already has a HotSpot that I’ve used a bunch to set up the phone as a wireless router to get internet on laptop or tablet (in hotels, for my wife’s work while we are driving, etc.), and the rep explained back to me that… as soon as T-Mobile figures out that a customer is doing that, they will put some restrictions on the account.  Not sure how they WOULD figure that out, but that was good information to know.  G2 already came with wireless HotSpot capability and it’s very easy to turn it on, so I am not sure if this feature is somehow restricted on other / newer phones.

    Anyhow, for extra $10/mo., I got 3GB of data extra, + mobile HotSpot, works for me.

  • Anonymous

    Just got the Mobile HotSpot added to my 5GB plan in just a matter of minutes.  They said they are only doing this for a couple of days, so if you guys are interested in getting it, you need to act soon. It is also good for the life of the plan, so as long as you don’t change your data plan, you will keep it.

  • smb3rd

    I got the SMHS added to my 5GB data plan in less than five minutes via online chat. Such a smooth interaction. Kudos to T-Mo for this one!

  • bringit

    Just made the upgrade from 2gb to the 5gb plus free tethering.  Called and took less than 3 minutes with the rep who was aware of the promo.  Thanks for the heads up :)

  • Ballroomdru

    I just added this feature to my account. I now don’t have to worry about going over almost anything.

  • Kirk

    Can someone tell me if this will work with grandfathered plans. I have the grandfathered $20 unlimited Android data plan on my grandfathered voice plan.

    Does anyone know?

  • Nearmsp

    I just added both the hotspot service and free album service to 2 phones on our Value plan with no contract extension. I used the on-line chat. At first the CSR told me it would cost me and I said it is free. He then took time to check and came back and said yes it is free. For those wanting to add both the hotspot service AND mobile life album with 10 GB cloud space, the code to tell T-mobile CSR.  is 5GSMHSV. Thanks David and Tmonews!!

  • ClimbGuy

    what is the MRC on this plan?  My current 5GB plan is $10/MRC.  When I went to switch I was told it would cost $25, which is a big jump.  I am on a small biz value plan.

    • Tmobile

      Same here dude. I tried to add it but was told its either a $10 add-on or my data price increases from $10 to $25. Must not be available on the SM Biz plans

      • ClimbGuy

        Well at least I know I am not the only one.  Doesn’t matter too much 45MRC is great for what we get.

  • JP

    Was able to apply this to my grandfathered plan (Unlimited
    Family Loyalty). I was originally paying $25 for each line for 5GB. Odd though.
    When I my account online, they both show $30 now. Chatted with TMO and was told
    when I get my bill, it will reflect a discount on both lines to bring it back
    down to $25 for each line. We shall see.

    • JP

      Plus there was NO re-uping my contract

  • Anonymous

    I chatted with TMo and was told that I would have to upgrade my data plan from my $25 Android Unlimited to a $30 plan which would give me hotspot and MyLife, I then asked about the $20 Android Preferred (it seems to have the same details as my current, but $5 cheaper),  and told that only Loyalty has access to that, so I hit them up. That was also a dead end, but interesting. They could add hotspot etc it but only after they changed a bunch of stuff which would lower my total bill by $6 and change me from myfavs300 to 500, and they would get me on a new 2 year, I have been free and clear for 6 years, 6 bucks is hardly a reason to change now considering I could just root my phone and get it for free.