T-Mobile To Launch Signal Booster Program On September 7th

We’ve heard rumors of T-Mobile preparing an in-home solution for signal boosters for almost as long as we have been doing this website. There have been hints along the way that T-Mobile has been providing them via a loyalty program in small markets as well as question surveys that inquire about coverage-boosting devices in your home. Well that knowledge in mind we’ve just received word that come September 7th, the Signal Booster program will launch nationally in both Retail and T-Mobile branded locations.

“The signal booster is a new solution for customers that express concerns with their in home coverage. The Signal Booster is a new device that boosts T-Mobile’s 4G/3G signal throughout a home when installed.”

While the use of a signal booster sounds fantastic there are a few catches to know about its usage:

  • Requires a two year service agreement for the line they are ordered with
  • Signal Boosters are shipped to the customer
  • Signal Boosters must be returned to customer care at the end of their service
  • There is no charge to the customer for their use
  • Signal Boosters are used as a tool to help provide customers a boost in signal

For me the Wi-Fi calling solution has been nothing but fantastic even with an almost flawless 4G signal in my house so I wonder how many of you will inquire about a Signal Booster? If you find yourself in a situation where this could make a big difference, it is definitely something to consider as an opportunity to boost your T-Mobile signal while keeping your favorite network.

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  • Edcasas789

    sweetness

  • Edcasas789

    sweetness

  • that is awesome. i could really use one at my parents house. they live right in the middle of town yet i get edge if i’m LUCKY while i’m in their house. at my own house i get great signal except in the garage.

  • that is awesome. i could really use one at my parents house. they live right in the middle of town yet i get edge if i’m LUCKY while i’m in their house. at my own house i get great signal except in the garage.

    • Fsdfsd

      If you read it says you need at least one bar of 3G. 

  • Anthonyryan22

    Mhm why not try it out there’s no charge for it

  • Anthonyryan22

    Mhm why not try it out there’s no charge for it

  • … Told You So.! :)

  • … Told You So.! :)

  • Definitly need this in my home.  My wife has WiFi calling on her Defy but my HD7 doesn’t have that feature.

  • Guest

    Until about a month ago, my wife (G2) and I (Sensation) used to get about 1.75 Mbps downstream in our building on steady 4 bars of 4G. All of a sudden, we began experiencing wild signal fluctuations, with both phones switching between G (not even 2G) and 4G. I called T-Mobile, who informed me that there’s a data connectivity issue in NYC and that they are working on restoring it. A couple of days ago, the signal on both phones returned to steady 4G, but our downstream speeds decreased to about 0.3 Mbps. Neither one of us has been throttled – we’ve both used under 1GB of data in the current billing cycle thus far, and we’re on 5GB full-speed plans. I’ll definitely be getting the signal boosters.

  • Guest

    Until about a month ago, my wife (G2) and I (Sensation) used to get about 1.75 Mbps downstream in our building on steady 4 bars of 4G. All of a sudden, we began experiencing wild signal fluctuations, with both phones switching between G (not even 2G) and 4G. I called T-Mobile, who informed me that there’s a data connectivity issue in NYC and that they are working on restoring it. A couple of days ago, the signal on both phones returned to steady 4G, but our downstream speeds decreased to about 0.3 Mbps. Neither one of us has been throttled – we’ve both used under 1GB of data in the current billing cycle thus far, and we’re on 5GB full-speed plans. I’ll definitely be getting the signal boosters.

  • Guest

    Until about a month ago, my wife (G2) and I (Sensation) used to get about 1.75 Mbps downstream in our building on steady 4 bars of 4G. All of a sudden, we began experiencing wild signal fluctuations, with both phones switching between G (not even 2G) and 4G. I called T-Mobile, who informed me that there’s a data connectivity issue in NYC and that they are working on restoring it. A couple of days ago, the signal on both phones returned to steady 4G, but our downstream speeds decreased to about 0.3 Mbps. Neither one of us has been throttled – we’ve both used under 1GB of data in the current billing cycle thus far, and we’re on 5GB full-speed plans. I’ll definitely be getting the signal boosters.

  • Rush8220

    its good idea it would solve a lot of bad signal issues I’m getting one

  • Keplermedical

    I would rather just buy it instead of messing with contract extensions. I wonder if that will become an option?

    • jody williams

      hi this is jody williams i know that thare has been lost of QST about how someone can buy the cel fi signal booster upfrount will thare is a way to get it if you wont to pay 500.00$ to do so i payed 500 dollers becouse i use my phone from 5;00 am till 9’00 pm at nite becouse i run a tech bizzness and im tying to get some one to invest in a super hybrid cellular network that transmitts 700 mils in a 360 dagree pattern if you think im crazy just go to uspto and look me up i wonting invesers to fund my project my number is 573-421-9415 and my email adderss is jodyd3939@yahoo.com thanks

  • Keplermedical

    I would rather just buy it instead of messing with contract extensions. I wonder if that will become an option?

  • SW

    Keep in mind, this boosts only 3g and 4g. No 2g support on the device. Check out cel-fi.com that makes the unit. If you have just 2g or no coverage, this is not the solution for you.

  • Maschwar77

    And the folks who do not want a contract are left out. My credit is fine, I just work in a volatile industry where I can be laid off and need to be able to pair back expenses. I would consider buying one of these at retail price. Although, wifi calling works well.

  • Mr.Tru

    How about an OTA Update Booster that helps you get your Android updates faster…LBS

  • Aad4321

    I know for a fact they have been offering this to select customers for a while. You need to be the OWNER of the HOME. NO APARTMENTS.

  • Ash

    I would love to have one.

  • Cbaldwin808

    just called them they run your credit if its not a A+ credit rating they wont let you have and i have really good credit like almost 710 rating and i didnt qualify so good luck

  • Cbaldwin808

    just called them they run your credit if its not a A+ credit rating they wont let you have and i have really good credit like almost 710 rating and i didnt qualify so good luck

    • Clare

      Right now there are a select few pilot Loyalty reps that are able to to send out the Cel-Fi repeater. Currently its not based on credit at all, but rather on how long it has been since your last contract renewal.  The only qualification is to have 4 months are less remaining on your current contract and accept the 2yr agreement on the line that is used to send out the device.

      • Valid

        You are completely wrong.

    • The ATL Guy

      Your lying.
      710 is like close to the highest.

      Your score must be much lower.

      • Uh…710 is 140 points (roughly 30% away) from the highest score of 850.

      • Guest

        Pretty sure the highest is closer to 820.  Mine is around 785.

    • Anonymous

      Just ordered one 60 minutes ago. My credit rating is 685 and no problem. Got it shipped to me at no cost and over night. You my friend must be confused.

  • Mr. N

    We need one here at work.  Sprint, Verizon and evil ATT all work here.  Tmobile lacks coverage even close to a window.  And we work in an office located in downtown Seattle.  Maybe I can use it here!

  • IT Guy

    Sounds great for users, but with those things costing $500 a pop, I wonder how many they’ll really send out?

  • MattMJB0188

    Requirements say you need at least bar of 3G.  I only get EDGE in my house but 5 bars.  If I force my phone to WCDMA I mostly get no service or if I’m lucky 1 3G bar.  Would I still qualify for this?  

  • Ozam

    I have been part of a test market for one of these devices from T-Mobile
    for about the last year.  The theory is that you put the antenna in a
    high part of your house and the transmitter in a more central location. 
    Net net it works okay but it is more of a bandaid than cure. The fact
    that it was free and did not require any commitment made it
    acceptable.  

    Had T-Mobile every followed up on my opinion, which they didn’t, I would have given the device a 5 out of 10.

  • Nick

    I use wifi in my house but get terrible phone signal.  Would this help me?

  • Wilma Flintstone

    Um, Requires a 2 year service agreement for the line they are ordered with?  I’ll pass. 
    I surely could use a good signal boost due to my signal not being remotely accurate and most of the time dropped.  It’ll say 3G with 1 bar and then lose all connectivity.  Then 3G with No bars then Lose all connectivity again.  That happens VERY Often.  Maybe 10 – 20 times a day on average, no exaggeration.  The only time I know the signal is somewhat accurate is when it’s on Edge or when it has 2 bars on 3G.  This HD2 hasn’t seen over 2 bars on 3G in Months.

    This is a good scam you got there Tmobile.  Using the NO CHARGE phrase to get people to renew their contracts.  That’s just DASTARDLY >:)

    • JM

      I love your use of. The word “dastardly.” It brings me joy.

      • Wilma Flintstone

        Lol

    • The ATL Guy

      I am sure tmobile will allow you to buy it but I am sure you think it should be free and no contact extension.
      read your contract no guarantee of signal so t mobile isn’t obligated to give you something for free.

      • Wilma Flintstone

        If they don’t guarantee you a signal then why are they a cell phone company? All cell phone companies guarantee you a signal which is what I’m PAYING monthly for. What they dont guarantee is strong signal strength.

        I hope you don’t think the use of your double psychology will work here. In the words of Shao Kahn, “DON’T MAKE ME LAUGH”.

        Heck yes the signal boost should be free. But they shouldn’t be doing this by placing a device in your home and getting you to renew your contract which has NOTHING to do with them sorting out their system issues.
         
        Instead, they should be trying to get more towers up or boosting the strength on the existing towers, not placing signal strength on the customers paycheck even more.

        • TJ

          No service provider guarantees signal. You need to check that out yourself. No one has 100% of the United States covered. T-mobile has a coverage map on their website. There is also a buyer’s remorse period. It is the business of every company to get as much money from the consumer as possible. It is your job to protect it. Nothing in this world is free…unless it comes with a 2 year agreement.

        • TJ

          No service provider guarantees signal. You need to check that out yourself. No one has 100% of the United States covered. T-mobile has a coverage map on their website. There is also a buyer’s remorse period. It is the business of every company to get as much money from the consumer as possible. It is your job to protect it. Nothing in this world is free…unless it comes with a 2 year agreement.

        • TJ

          No service provider guarantees signal. You need to check that out yourself. No one has 100% of the United States covered. T-mobile has a coverage map on their website. There is also a buyer’s remorse period. It is the business of every company to get as much money from the consumer as possible. It is your job to protect it. Nothing in this world is free…unless it comes with a 2 year agreement.

      • Wilma Flintstone

        If they don’t guarantee you a signal then why are they a cell phone company? All cell phone companies guarantee you a signal which is what I’m PAYING monthly for. What they dont guarantee is strong signal strength.

        I hope you don’t think the use of your double psychology will work here. In the words of Shao Kahn, “DON’T MAKE ME LAUGH”.

        Heck yes the signal boost should be free. But they shouldn’t be doing this by placing a device in your home and getting you to renew your contract which has NOTHING to do with them sorting out their system issues.
         
        Instead, they should be trying to get more towers up or boosting the strength on the existing towers, not placing signal strength on the customers paycheck even more.

  • Anonymous

    Personally I think this may not work for everyone and the ‘free’ is an even bigger catch since it requires a renewal.
    I personally have a mytouch3gSlide and when I got the 2.2 update, it included Wi-Fi calling (and mobile hotspot ability). I was originally very happy with this since at home and my workplace inside I only get 1-2 bars at most, typically it varies between 4 bars of EDGE and 1 bar of 3G. So I tried using the WiFi calling, and it worked decently at first (8 out of 10), but about the time they turned off the mobile hotspot ability (approx 1.5 months later), wifi calling went into the Toilet. It wouldn’t allow incoming calls to ring to the device, outgoing calls would connect, but the other person could not hear me no matter what I did and they sounded like they were in a tunnel. Once in awhile it would work, but was full of static like we were trying to talk through walkie talkies (with full wifi signal strength and no bandwidth hogs on the local network either). Whenever I just turned off the wifi calling, it worked just fine, but with normal low signal issues (dropped sounds, bits of scrambled words, etc).

    • CSR

      When you use wifi calling, you arent using T-mobile’s network. If it sucks, its either a cheap router or you need more bandwidth with your Internet Service Provider. No one at my apartment building can get a signal inside from any carrier. Its kind of funny seeing everyone go outside to make calls. My wifi calling on my galaxy s works flawlessly. I have comcast internet @ 12mbps.

  • Anonymous

    Personally I think this may not work for everyone and the ‘free’ is an even bigger catch since it requires a renewal.
    I personally have a mytouch3gSlide and when I got the 2.2 update, it included Wi-Fi calling (and mobile hotspot ability). I was originally very happy with this since at home and my workplace inside I only get 1-2 bars at most, typically it varies between 4 bars of EDGE and 1 bar of 3G. So I tried using the WiFi calling, and it worked decently at first (8 out of 10), but about the time they turned off the mobile hotspot ability (approx 1.5 months later), wifi calling went into the Toilet. It wouldn’t allow incoming calls to ring to the device, outgoing calls would connect, but the other person could not hear me no matter what I did and they sounded like they were in a tunnel. Once in awhile it would work, but was full of static like we were trying to talk through walkie talkies (with full wifi signal strength and no bandwidth hogs on the local network either). Whenever I just turned off the wifi calling, it worked just fine, but with normal low signal issues (dropped sounds, bits of scrambled words, etc).

  • Darin Wall

    I live in a house that no cell provider works in, and I have to go 100ft outside of my property to get 4G service from T-Mobile, so I have phones with Wifi-Calling, and its not reliable, cause it will drop registration from T-mobile and require the wifi to be turned off and back on, or reboot the phone. This happens on both my Sensation and my wife’s Mytouch4g. Just give me a femtocell damnit! This will not work for me in my location.

    • jboogie

      If you are using wifi calling and your signal is still dropping, it has nothing to do with T-mobile and everything to do with your ISP. You may want to get a faster connection or better wireless router. I would start with the router. Find out what your range is, and then find a router that has at least double.

      • Mastrorj

        i don’t mean to disagree but i have the sensation and i too am having this problem, Its probably not you router. Its the sensation having connectivity issues. I can take a SG4G phone and my sensation and put them on top of my working wireless router and the SG will have all bars and keep the signal. The Sensation will have all WIFI bars but then constantly drop and pick up my WIFI signal. This is happening when I’m literally on top of the router.

        • Anonymous

          The Sensation has wifi connection issues even when it is set up for full strength with no sleep checked off. This is a known issue.

        • guest

          I have a Defy and it does the same thing.  Drops wifi and won’t pick it back up unless I go in an turn off wifi then back on.  No other wifi devices have that problem in my home so I don’t think it’s the router or isp. 

          As for the signal booster, what do you do if you don’t even get 3g signal?

    • Mastrorj

       i have the sensation and i too am having this problem, Its probably not you router. Its the sensation having connectivity issues. I can take a SG4G phone and my sensation and put them on top of my working wireless router and the SG will have all bars and keep the signal. The Sensation will have all WIFI bars but then constantly drop and pick up my WIFI signal. This is happening when I’m literally on top of the router.

  • Darin Wall

    I live in a house that no cell provider works in, and I have to go 100ft outside of my property to get 4G service from T-Mobile, so I have phones with Wifi-Calling, and its not reliable, cause it will drop registration from T-mobile and require the wifi to be turned off and back on, or reboot the phone. This happens on both my Sensation and my wife’s Mytouch4g. Just give me a femtocell damnit! This will not work for me in my location.

  • JJ

    I have one of the signal boosters from Cel-Fi given to me by T-Mobile (13 year customer) for free.  The thing does work well in my opinion.  Every few weeks you have to reboot the whole system as it locks up the radio in the phone and you cannot place or receive calls.  Data speeds are terrible on 3G or 4G.  I returned the unit once with no help. I had a long conversation with Cel-Fi about the limitations and uses for this system.

    In my opinion you are much better off using Wi-Fi calling if you can as you calling will work and you will have fast data connection.  The Cel-Fi is really for voice calling only and locks up the phone and the Cel-Fi system all the time.

    • JJ

      I should say the system does NOT work well in my opinion

    • JJ

      I should say the system does NOT work well in my opinion

    • Anonymous

      You obviously did not have it set up right, maybe the two parts too close together. Mine works flawlessly, full bars of signal strength with fast data download speeds.

  • MattMJB0188

    Every single little you do with T-Mobile requires a freaking contract renewal.  WHY????

    • Gabe41521

      Up until recently we have never required contract renewal when changing plan to avoid overage and then customer switches back to lower plan with no renewal and WiFi free when other companies put web and contract on when you even think about using unlocked smartphone on their network so tmobile always very easy to cheat the company and get what you want but yet cancel rate still very high so no matter what we do people cancel and you know we thought let’s be like other companies and require contract renewal because the other companies do it and they MAKE MONEY and buy the way our ETF fees still cheaper than other companies so go get your craps out of date Iphone and pay out the rear for craps service if TMO is so bad

      • Guest

        Do you know any punctuation marks? Use them!!!

        • LOL

          Punctuation marks require a two year contract.

        • HAhalmao

        • HAhalmao

        • Gabe41521

          I do actually!! but instead of correcting or making thinks perfect I write to get the message and its funny that your rebuttal is about grammar which hawing nothing to do with the issue so get off of your parents computer get your own place and get prepaid no contract then maybe you will be happy but again
          Really! improve your comebacks its just sad

        • Gabe41521

          I do actually!! but instead of correcting or making thinks perfect I write to get the message and its funny that your rebuttal is about grammar which hawing nothing to do with the issue so get off of your parents computer get your own place and get prepaid no contract then maybe you will be happy but again
          Really! improve your comebacks its just sad

        • TweetMo

          It’s hard to “get the message” if your message doesn’t make sense. Also, it’s “by the way” not “buy”.

        • TweetMo

          It’s hard to “get the message” if your message doesn’t make sense. Also, it’s “by the way” not “buy”.

        • Gabe41521

          That is sensation auto correct by the way! Mine will not disable and message is, stop complaining about every little thing like a two year contract that I know for a fact does not happen if you get this device, get your facts straight before complaining

        • Gabe41521

          That is sensation auto correct by the way! Mine will not disable and message is, stop complaining about every little thing like a two year contract that I know for a fact does not happen if you get this device, get your facts straight before complaining

        • bladerunner wdc

          dam

        • HAhalmao

      • Guest

        Do you know any punctuation marks? Use them!!!

      • Blake022

        I love my radar but tmobile refuses to send a booster so on to the next one.

    • Gabe41521

      Up until recently we have never required contract renewal when changing plan to avoid overage and then customer switches back to lower plan with no renewal and WiFi free when other companies put web and contract on when you even think about using unlocked smartphone on their network so tmobile always very easy to cheat the company and get what you want but yet cancel rate still very high so no matter what we do people cancel and you know we thought let’s be like other companies and require contract renewal because the other companies do it and they MAKE MONEY and buy the way our ETF fees still cheaper than other companies so go get your craps out of date Iphone and pay out the rear for craps service if TMO is so bad

    • Gabe41521

      Up until recently we have never required contract renewal when changing plan to avoid overage and then customer switches back to lower plan with no renewal and WiFi free when other companies put web and contract on when you even think about using unlocked smartphone on their network so tmobile always very easy to cheat the company and get what you want but yet cancel rate still very high so no matter what we do people cancel and you know we thought let’s be like other companies and require contract renewal because the other companies do it and they MAKE MONEY and buy the way our ETF fees still cheaper than other companies so go get your craps out of date Iphone and pay out the rear for craps service if TMO is so bad

  • Anonymous

    Contract for a device that should be given away? Ridiculous. Improve signal everywhere instead of locking us into a contract with a possibly dying network

  • Anonymous

    Contract for a device that should be given away? Ridiculous. Improve signal everywhere instead of locking us into a contract with a possibly dying network

  • The day I start college!

  • The day I start college!

  • Frank

    I already got one of these back in March. They work great!

  • Frank

    I got mine without a 2 year contract extension.

  • Apowe004

    i think not. why would some1 having service issues sign for another 2 years…

  • Qed321

    Me i too have signal prob, insted i’m getting a booster antenna else were, i’ll cost more, but its mine and i can use it on any or how many phones and device i want.

  • Qed321

    Me i too have signal prob, insted i’m getting a booster antenna else were, i’ll cost more, but its mine and i can use it on any or how many phones and device i want.

  • Ungibbed

    My house feels like a Farady cage which kills a full “4G” signal to drop to GPRS. I still have one of the old D-Link/T-Mobile Hotspot @ home which seems to be working rather well but it annoys me that my Sensation can’t hand off signals flawlessly like my older BlackBerry 9700 (which even with the BB OS 6 update, still supports one touch connect and encryption with the old D-Link.

  • MIKEEEEE

    if i qualify, i’d like to try one out.

    it would make it so my new phones would get the full service life after the merge.

    • Gabe41521

      There is no contract

    • Gabe41521

      There is no contract

    • MIKEEEEE

      as a footnote, called up customer service and ordered one.

      i’ll take it for a test drive, couldn’t hurt.

  • I use wifi whenever I am home. But I have the only phone of 3 that has wifi capabilities. So Would I want this booster for other 2 lines w/2 yr contract and 2 yr old plain old cell phones, or get a couple Optimus T phones for $39 a piece, all are on wifi and the kid starting college and ESPECIALLY the wifey would be happy!

  • I use wifi whenever I am home. But I have the only phone of 3 that has wifi capabilities. So Would I want this booster for other 2 lines w/2 yr contract and 2 yr old plain old cell phones, or get a couple Optimus T phones for $39 a piece, all are on wifi and the kid starting college and ESPECIALLY the wifey would be happy!

  • I use wifi whenever I am home. But I have the only phone of 3 that has wifi capabilities. So Would I want this booster for other 2 lines w/2 yr contract and 2 yr old plain old cell phones, or get a couple Optimus T phones for $39 a piece, all are on wifi and the kid starting college and ESPECIALLY the wifey would be happy!

  • I use wifi whenever I am home. But I have the only phone of 3 that has wifi capabilities. So Would I want this booster for other 2 lines w/2 yr contract and 2 yr old plain old cell phones, or get a couple Optimus T phones for $39 a piece, all are on wifi and the kid starting college and ESPECIALLY the wifey would be happy!

  • I use wifi whenever I am home. But I have the only phone of 3 that has wifi capabilities. So Would I want this booster for other 2 lines w/2 yr contract and 2 yr old plain old cell phones, or get a couple Optimus T phones for $39 a piece, all are on wifi and the kid starting college and ESPECIALLY the wifey would be happy!

  • NV

    For those who don’t want to do the 2 year commitment, bust out your wallets: http://www.repeaterstore.com/nextivity/nextivity-cel-fi-t-mobile-3g-aws-booster.html

  • Minioninnc

    I would like to boost my EDGE signal. LOL! Get 3G/4g in the areas where there’s not and more people would get this, or better yet, more people would sign up if there was 3G/4G in the areas where there’s not.

  • Jasonolea

    I already have one of the signal boosters and wifi is tons better!

  • I’m self-employed, and I’m in and out of the house all day.  In my yard, I get 3 bars of 4g, inside, I get “X” a lot of the time.  (My Samsung Vibrant was better, now rocking the HC Sensation)
    If I use WiFi calling, my battery is dead by lunchtime.
    This sounds like a good solution to me.  If they actually roll this out as shown here, they will have my “Loyalty”. (I just hope that the AT&T merger fails, or my loyalty will fail as well)

  • I’m self-employed, and I’m in and out of the house all day.  In my yard, I get 3 bars of 4g, inside, I get “X” a lot of the time.  (My Samsung Vibrant was better, now rocking the HC Sensation)
    If I use WiFi calling, my battery is dead by lunchtime.
    This sounds like a good solution to me.  If they actually roll this out as shown here, they will have my “Loyalty”. (I just hope that the AT&T merger fails, or my loyalty will fail as well)

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

    • Mastrorj

      They do! its awesome! I have about a 10,000 sq ft house and i het 4g and full bars almost everywhere i go…though bc we have 2 floors and a basement i could use a 2nd one. Once u get the base station and plug it in u find a spot where it get 4 or 5 green bars. Then u hook up the 2nd device about 15-20 feet away. Higher the number on the 2nd device better signal. I thought they gave me 2 separate devices but its not it takes 2 to devices. Kinda strange but ill admit it does really work. And i double checked i didn’t extend my contract. Reps are kind of unsure as to wether it does data or not. Go figure bc when i ordered it they couldn’t tell me bc they weren’t sure. The main device is about the size of my nintendo 64 lol but a lot flatter, the other is side of a wireless router. I wish they were smaller to be more portable…eh i guess they still are in some sense,

    • Mastrorj

      They do! its awesome! I have about a 10,000 sq ft house and i het 4g and full bars almost everywhere i go…though bc we have 2 floors and a basement i could use a 2nd one. Once u get the base station and plug it in u find a spot where it get 4 or 5 green bars. Then u hook up the 2nd device about 15-20 feet away. Higher the number on the 2nd device better signal. I thought they gave me 2 separate devices but its not it takes 2 to devices. Kinda strange but ill admit it does really work. And i double checked i didn’t extend my contract. Reps are kind of unsure as to wether it does data or not. Go figure bc when i ordered it they couldn’t tell me bc they weren’t sure. The main device is about the size of my nintendo 64 lol but a lot flatter, the other is side of a wireless router. I wish they were smaller to be more portable…eh i guess they still are in some sense,

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Rpurkie

    I want to tether my laptop from my phone. Last I heard the boosters did not support data.

  • Tim Gore

    I will be picking one up for sure……I just get crappy 3G in most areas in my home. The corner I am planning on sticking this contraption has excellent coverage, however. I just hope this thing is not ugly, like anything pink or I’m hiding it. 

  • Tim Gore

    I will be picking one up for sure……I just get crappy 3G in most areas in my home. The corner I am planning on sticking this contraption has excellent coverage, however. I just hope this thing is not ugly, like anything pink or I’m hiding it. 

  • 88andrew

    what if you don’t have 3G? I have looked at mobile phone signal boosters on http://www.signalboosteruk.co.uk anyone know of this compny or others like?

  • Anonymous

    I just received one in the mail. This booster works. Not kidding, you put one part of the kit in the highest window receiving at least one bar of 3 or 4G signal. The other part of the kit you put it in the middle of your house. I am receiving full bars of 4G service with DL speeds of more then 7MB. It works fantastic. Both parts of kit need to be plugged in and it just finds and boosts the signal. I was absolutely amazed to see just how damn good it works. BEST PART IT IS FREE. You need to live in your own single family house and must get at least one bar of 3 or 4G of signal strength. That is it. I had it over night free delivery. Try getting that at AT&T for free. This kit does NOT plug into your internet service, this is a booster. 

  • servantofjc

    what i would like to see is a cell booster in my car

  • Swiner

    I begged customer retention for one and they turned me down cold.  I qualify on every count listed above.  Who do I need to talk to?

  • Swiner

    I begged customer retention for one and they turned me down cold.  I qualify on every count listed above.  Who do I need to talk to?

    • Idontget4g

      Same here. Except for the customer service rep who suggested I buy one for $200. For that kind of money I might as well just pay the ETF. 

      • They said the same thing to me “WTF”

      • They said the same thing to me “WTF”

    • SatisfiedCustomer

      Really? I called customer service today threatening to switch providers  and they transferred me to another person who offered to send me the booster right away.

    • Ray

      ask 4 tech support

  • Otsphones

    I sent the cel-fi booster back,it didn’t help me at all. POS
    Going to request to have ETF waived, have no other choice but to switch carriers….

    • Selfbp88

      hey man, PLEASE if you can get them to waive your ETF please tell me exactly how you did it, i have to get out of this

  • Akanderson

    got mine ordered today. No contract extension. Customer Care told me to go to the store, but the store had to call “loyalty” to get permission to give it to me for free with no shipping charges. Can’t wait for it to get here and try it out!

  • Dsharis

    They don’t want to give me one because the service in my entire neighborhood lacks.  That is a bummer.  I guess I am just ignorant and don’t know much about technology.  Apparently this will only work if you can step out your front door, and have full service, and go back inside and not have service.  As for those of us who have nothing in the house, but have to go a 1/4 mile down the road to get 3G, they say it won’t help.  Thanks tmobile.

  • Nugget

    This is a scam!  This should be standard upgrade for all customers.   I feel like I am not getting the best service offered by T-Mobile.  This is what happens when you associate yourself to AT&T!  I left AT&T because of the shannigians and now I’m going to leave T-Garbage!

    • Player1

      wtf does att have to do with it

    • David Page31

      the deal did not go through, but dunces the time of the talks, I too noticed tmobile s service has gone down. I have been a loyal customer of theres since 2001 and I am on the verge of dropping them .

      • Sinicrope15

        T-mobile started in Aprin of 2002.

        • Jim Rogers

          Try 1994. Original name was voicestream. They sucked then too.

  • Iamzi

    i need one bar at home…seriously. just hook into my wireless n on fios for data. why would i care if 4g in my house is perfect? yes, really

  • Astarablackwell

    Hello everyone,
    The work around is to use wi-fi for signal in your home. No use extending your service for an additional 2 years if you can avoid it.

  • DM

    I have a biz acct and just called to get one of these. They did say that you have to sign a 2Yr agreemnt BUT it does not prevent you from upgrading your phone mid contract. The only issue i’m having is that they say they’ll only give me one of these. So I need to speak to my biz rep and see about getting a couple more.
    But over all the process was easy, just called tech support, told them what I needed, they asked if I lived in a single fam home, asked how many bars do I get and they checked the acct for eligiblity and we were done. As long as you get one or two bars inside the home you should be able to use this.
    So give them a call and see if you can get it, I’d imagine it would help out tremendously.

  • YBT

    They said if your house shares a wall, you can’t get one. It has to be a free standing house, not a town home or condo. I wasnt impressed. But the nice lady at the retention department said I could buy a signal booster on my own at RadioShack or something like and they’d be cool with me having one. All in all. I love Magenta, hate FCC. (FCC are the ones that wont allow them to send me one)