T-Mobile Posts Best Sales Day Ever!

Well folks, the results are finally in and it looks like this Father’s Day Sale promotion was a tremendous success for Magenta. We aren’t the only ones hearing this either. According to one of our tipsters, T-Mobile set a new sales record yesterday. T-Mobile’s Retail Channel added more than 110,000 total customers, of which almost 99,000 were postpaid customers. The Western region was the big winner with more customers added than any other Region (28,000). We gotta hand to to ya T-Mobile, great great job! We definitely definitely definitely would like to see another one of these promotions in the future.

Tags: , ,

  • SublimeDavid

    Not surprising at all for me seeing how busy we were =)

  • Jabombardier

    I guess it shut up the nay sayers?

    • Logic

      Sure… so long as the naysayers are only interested in tmo’s new contract adds instead of phone selection and coverage

      • Jabombardier

        Partly yes and partly no. this proves its still not about the super phone but the service and value, otherwise this free for all wouldn’t work.Coverage may be small but of course but works very well and is strong.

      • Jabombardier

        And the naysayers are those who only care about snapdragons.

  • cheato

    My store alone activated 153 total acts. It was crazy buzy all day

  • SCOTTinPittsburgh

    I do consider myself a pretty smart guy, but I have no clue what a “postpaid customer” is and how that’s good for Tmo.

    Thanks :p

    • infamousbird

      A customer with good credit that pays after the minutes have been used its goods for T-Mobile because they are less likely to cancel services

  • Kendrix_myrealname

    Congrats T-mo! Im glad people are finally gonna realize what they have been missing at Magenta.

  • kershon

    This should make Dan Hesse and co. quiver in their boots. lol Maybe do it again and include the SGS at substantial discount? I am on em+ and could not take advantage but that’s ok. Go Magenta!

  • Stillwaiting

    There was a hint on the Tmo usa twitter account that they might do something similiar in Aug for Moms. No details given though.

  • TonyJohns

    This will shut down and lock up all the naysayers. The ones complaining about how T-Mo will fail because there is no “superphones” to their liking. The proves that not everyone is looking for a superphone.

    • Bobomo

      What? The only thing this proves is that people like free stuff, and that point didn’t need proving.

      They didn’t get a thin dime from me yesterday – or more importantly, a 2-year agreement and data plan – because they still don’t have an Android superphone. So using your logic, that proves that T-Mobile is going out of business next week.

      • Tito

        Aha, you’re Hilarious! “They didn’t get dime from me yesterday!”
        Silly, Silly Bobomo. The world doesn’t revolve around you. I’m sure T-Mobile wasn’t thinking “Oh, this promotion, is to get “Bobomo” to sign” XD
        Aha! Get your head outta your ass! :D
        This is T-Mobile, T-Mobile’s here to stay, & this is T-Mobile doing buisness.
        They may not have gotten a dime from you, but they sure did from 110,000+ new customers, which btw will be given back in rebates, so it’s not like they were even aiming for money. They were aiming for sales, which in between lines: how many customers they could get under contract. :)

        Get stuck in traffic.

        TEAM T-MOBILE.

      • mel

        why are you on TMOnews if you are just here to bash the company?

        ahhh yes…..you have NOTHING else to do with your time…..logically speaking

      • Bobomo

        Hey Tito – Do you work for T-Mobile? If so, I don’t think your boss would like you dissing paying customers on the internet. If not, what the hell are you talking about? Why are you cheerleading a corporation? Are you that much of a tool that you think of your phone provider like a sports team? Do you really think they care about you that much? Your life must suck bad if you are that emotionally invested in a cell phone company. And since you missed the point the first time, I’ll repeat it: Giving away 100k phones doesn’t prove anything. If T-Mobile has such great phones, great coverage and great customer service, why did they have to make all the phone free to get these people to sign up?

        Mel – Where did I bash the company? By pointing out that they don’t have any Android superphone offerings in their stores? I didn’t know telling the truth was “bashing”, but OK.

      • RockTripod

        Well I for one will be losing a lot of sleep that my company didn’t get Bobomo as a customer.

    • zapote21

      Not everyone needs a superphone, but some do. There is a market for everything and right now TMO has ZERO superphones to choose from.

      • Bobomo

        And what’s sad is that the tech-savvy crowd that is being left out here can be some of the most loyal customers out there. This is evidenced by all the G1 users still limping their phones along in the hopes that T-Mo gets with the program.

      • Jabombardier

        Well I am a tech savvy person and I played with an evo mytouch slide and an incredible and they all performed similarly. So from my understanding, there is nothing really super about a superphone. 8mp on a camera vs. A 5mp has no difference, and the snapdragon didn’t really have any performance advantage over the 600 mhz processor. Only thing that differed is AMOLED and frquency bands. Nothing to write home about. So in the end I took a mytouch slide and stayed with T-mobile and enjoy a similar rate plan at a lower price. Further more, this ranking business has to do with coverage. If T-Mobile had the equal coverage of Verizon withe same comparitively low cost plans, then it would be #1. But because T-Mobile is NOT IN EVERY MARKET, it cannot rise above #4. Best thing they can do is compete well in the markets they exist in. And they still hole their own, while not having an android phone with a snapdragon.

      • Bobomo

        So you are tech-savvy but you aren’t aware that the EVO and the Incredible have over double the screen resolution as the Slide? And that maybe that’s why the Slide’s processor didn’t need to be a Snapdragon?

        Slide is a nice phone, but it’s not a superphone in the class with the other two. If you like it, cool, but don’t dismiss people who want something better.

      • RockTripod

        For God’s sake, July 21st. More than likely, T-Mo is getting the Galaxy S. There’s your superphone, stop the bitching.

  • raymond

    tonyjohns how does having a “superphone” relate to a promotion is this the land of oz :\ we are happy for t mobile but at the end of the day they still lack the phones they need to rival the other companies -_- did this put them in 3 place? 2nd? 1st?

    • TonyJohns


      Take a look at previous comments regarding this sale. The complainers (the ones who want a “super android phone” on T-Mobile), said this sale will be a complete flop because T-Mobile doesn’t have any phones that anyone is interested in. This pretty much proved them wrong. This has nothing to do with putting T-Mobile in a place.

      This shows that not everyone wants a EVO/Droid like devices as some people put it.

      • mikeeeee

        @tonyjohns, all i want is a UMA/ANDROID.

        right now there are a half a dozen blackberrrys and one nokia with UMA.

        i don’t think that’s asking for too much.

        i’ve had blackberrys and UMA phones.

        just want it mashed into one.

      • zapote21

        Not everyone does, but for those of who who want one, TMO has absolutely ZERO superphones to choose from… (Android).
        So if you are happy with the craooy mid range phones, Im happy for you, but some us DO want superphones…

    • Bobert

      Did that TMO guy really just compare the Slide with the same performance as the Evo and incredible?
      WOW that is some strong koolaide he is drinking!
      I winder how many new customers ATT will add with The new iphone?
      Probably well beyond TMO’s 100k.

  • raymond

    I did not plan on posting any negative comments towards t mobile because its a good day for them -_- but comments like this -_-

    but yeah hands down t mobile has the best service ;)

  • raymond

    i get what your saying tony -_- but i don’t think anybody who is with t mob really wants it to flop lmao just tired of not having a new phone after years and years of waiting -_-

  • pimpstrong

    funny thing is that the systems didnt crash like some other providers’ did.

    • going_home

      Excellent point sir !

      I am one of those waiting for TMO to release a real phone too.

      I am not going anywhere (not even considering leaving TMO) but I expect
      TMO to release a geeks dream phone by years end.

      We dont care about stupid custom social networking interfaces we want
      supreme raw power in our next phone TMO !


    • Bobert

      read the comments from the other thread because some people did sperience crashes


    how can they say most sales in one day,when it was free phones they were giving away? they aight plans but crappy android phones.they need a evo 4g because the mytouch 3gs is just a g1 with a couple upgrades. you tmobile fan boys know it and shut up.we want a snapdragon with android sold by tmobile .tmobile has 1 more month and im canceling and going to sprint.ive been with tmobile for goin on 8 years

    • APlayerfromtheHimalya

      Be real….most people don’t use all of the features and functions of their phones, they don’t want all of that technology.

      AT&T with 600,000 pre orders for iPhone 4, yes….I will call 3/4s of those upgrades from 2g users and 1/4 upgrades from 3g users. 3gs users will keep their iphones until next years, NEXT and Great big thing from apple. Evo with Wimax, be serious….it’s an android phone with a 8 megapixel camera, which feel exactly like the Hd2.

      real numbers are real numbers. T mobile, by far, and I know I will get flamed for this, has truly the best lineup of phones, when you compare smartphone availability from all carriers…think about it….

      • SheShe

        whether they use all the functions or not people want to spend money on the best, why spend $200 on a mid range phone when other carriers are selling highend phones for about the same price?? i dont want to buy a new phone thats already outdated the first day of its sales.

      • mad dog

        “They don’t want all that technology”, is one of the dummer things I’ve read. Just because you’re not smart enough to fully utilize all of the features on a smartphone don’t assume everyone else is like you.

      • Bobert

        I feel too sorry for you too flame you Timmy.

  • Homer

    There is some bickering back and forth over they will fail because of no superphone etc etc. Tmobile did it smart this way, they were losing 77,000 customers a quarter. They needed this to stay alive, most of the buyers out there are not like us. They are mom and dads with kids, that is what tmobile is geared towards. I myself am not happy because of there phone lineup, I have not left yet because my family plan is unmatched by any other carrier. I can bitch till my lips turn blue about there lineup, but they have good plans. Now what they need to do is find a way to make both new customers and existing customers happy. Now that they being smart with there sales, they need to step up there lineup. You can bring a horse to water, but you can’t make him be happy with the crappy water he’s drinking. Fix there lineup and tmobile will be unstoppable!!!

  • trblteeroy

    Wow cooman going to sprint good luck with that was with sprint before tmo you will be back

  • raymond

    yes omg homer u said it thats perfect tmob has nice plans if they add one superphone we will be unstoppable -_-

  • Bill

    1 day doesnt make the month much less the quarter much less the year. Tmo needs to figure out how to retain their customers even more than figuring how to gain new ones. How many tmo are going to be leaving for that iphone 4 on thursday? How much revenue you think was lost yesterday? How long will it take for them to recuperate that loss? Does the consumer get the short end because of this?

  • vinny

    Been a very long and loyal customer. I also am looking for a great Android device. T-Mobile sells these phones in the UK, why not in the USA? The customers who are looking for a great Android device are many. The forums are loaded with loyal customers who do NOT want to jump ship but if T-Mobile doesn’t pull the trigger and bring in a great Android device to keep the customers who are looking for this kind of phone happy they along with me will probably leave. Don’t understand their problem with bringing in a solid Android device. All these riddles and games on Twitter are driving me crazy, crazy enough to go back to Verizon and maybe grab the Droid X. Do NOT want to leave, come on T-Mobile make us happy.

  • Geeky


    • Reece

      My impatience will probably have me break towards a Galaxy S by July if available by then so if this is true I’ll probably rob a few stores for this

  • Lamar

    Going to try to stay wiht tmo by getting a N900 to hold me over till i make up my mind of a SGS or that HTC Twist. I really want to stay with Tmo, there current phones just arent for me. which is why i am going with the N900 till they get a good one.

    • ali

      Beware of the n900, excellent hardware but poor software. Maemo doesn’t have a large community and the number of dev are low. BTW, it doesn’t support MMS [ not a big deal for some people].

  • NiiDiddy

    i called t-mobile before hitting the store – took my an unlikely 30minutes for someone to come to the phone. then when i went to the store, while the rep was taking care of my account, he was on hold with t-mobile for another 45minutes before getting a live person. not only that; you should see the line at the store in our local mall here. ridiculously busy!! i was there was a little over an hour and i realized they sold more Garminfone’s at the store where i was than any other phone. it was between that and MT3G-Slide – that’s what I got, but I got it for my wife. I am waiting for Galaxy S or some other larger screened HTC Android phone.

    i could tell then while at the store that this was going to be a huge success for t-mobile. great job!!

  • reddmann

    Man, there were so many people in our store all day. so many people, I almost fainted. we did very well in activations(over 100).

  • Ioan Trayanov


    look what it says in the article, “110,000 total customers, of which almost 99,000 were postpaid customers” so that shows that they only got 11,000 new customers. Also you are saying people are bagging on this sale because T-Mobile doesn’t have an awesome android phone (which I would like to see arrive) The thing is people are bagging on it and posting comments on here is because those of us that visit this website are advanced in the fields of technology and know what we are talking about! We aren’t a simple family or a person who just want a phone to talk and take pics and text. That is why everyone HERE is bagging on the sale.

    • Smylax

      How do you get 11000 is all tmobile added? It says clear as day 110,000… And of those 99k were post paid, which are the customers who are the most profitable and will actually pay their bills. You say you’re tech savvy but you can’t even read…

      • HappyFD

        BUAHAHA, sorry couldn’t help myself, but that was funny. Anyways, some people also fail to see that the real money is made on the plan, not the phone price itself. Also, for those crying about a super-duper-fantastic-smartphone, why are you complaining? Aren’t you with Verizon, AT&T, or Sprint? Because all I hear is “We who want a superphone will pay the money!”. So give your money to the other companies if that’s the case. I’m happy with my Slide and N1.

  • http://willentrekin.com Will Entrekin

    “We definitely definitely definitely would like to see another one of these promotions in the future.”

    Er. Why? I’ve used T-Mobile since they were VoiceStream. This promotion, while successful for the company, had absolutely no impact on me as a T-Mobile user. In fact, I feel rather left out in the cold; all those people got brand new phones free. What about us long-time customers?

    • no time for love


    • Smylax

      Apparently you need to pay attention… customer loyalty was giving eligible existing customers all phones for free yesterday took. keep up the QQing it makes me laugh

      • http://willentrekin.com Will Entrekin

        I don’t know what “QQ” means.

        The other sad thing about the promotion is that T-Mobile doesn’t actually have a handset I want to upgrade to, away from a jailbroken iPhone, even for free.

        I might’ve gone for a Nexus One. I have my eye on the Galaxy S.

      • john

        So you weren’t really left in the cold as too picky to walk inside and get warm

      • Smylax

        Well if the SGS is what you’re waiting for, looks like you’re in luck since rumor has it that a variation of it will be coming to each carrier. I just don’t understand the whole iphone love anyways. I have 3 friends with them, and I hate talking to them because there is so much background noise on them. They are awful phones. So yeah, keep your eyes peeled for the SGS and you know HTC will come with an Android superphone at some point this year anyways. Just look at the sales numbers on the HD2… HTC sees them and is now 100% sure it will sell, so they will bring one, I have no doubt.
        And “QQ” means cry.
        BTW, the SGS is catching my eye too. Only things I don’t like are no flash for the camera and I have lost faith in Samsung’s support after launch, like what is happening with the Behold 2….

  • Luis

    I am a returning customer since 2006 never had problem with T-mo. The people that are talking about T-mo don’t have any good smartphones think twice cuz we have Mytouch Slide an Android phone running 2.1 customized a.k.a Expresso and HD2 Win Mobile phone both by HTC. Plus I am in a unlimited family everything plan. Sprint only give up unlimited but T-mo give u landlind (house and company phones)that’s what I mean by everything unlimited family plan. So can u beat that plan and good smartphones like another phone Nexus One and Android with a 1Ghz snapdragon processor. That’s all I have to say…

  • Ioan Trayanov

    @Luis, I started reading your post then as I further progressed I got more and more confused and by the last sentences I had no idea what you were talking about. Let me tell you something though, I am pretty sure about only 5% of smartphone owners like using Windows Mobile. Thats the only reason why some people will not get the HD2. I got an AT&T Tilt from a friend, it has WinMo 6.5, I took it off right away and put Android. Its either Symbian or Android my friend,iOS and Blackberry OS are also good,.

  • raymond

    the hd2 is good but there r better options out there i get the hd2 if it wasnt on old winomo

  • YeaMon

    My store did about 900% of our regular saturday postpaid traffic

  • not4sakn

    Its funny to me these “long time” customers feel they should receive some type of special deal for their longevity with a particular carrier even when they haven’t fulfilled their current contracts.

    When’s the last time you went into your local walmart or grocery store and asked what they were going to do for you because you’ve shopped with them for ten years?

    • Logic

      If walmart’s offerings sucked, they’d need to pull gimicky promotions to retain their customers

    • She She

      lots of stores give loyal customers deals that regular customers do not get…

  • Nick

    Not4sakn I agree with you… Im about to go hit up mcdonalds and demand a free big mac cause I been going there since the happy meal came out!!! Anyway, I work for tmo call center and love the job security.

    • johnny

      Not4saken & Nick, I completeley agree with u guys. I actually posted a very similar comment before. Not4saken….did u steal that walmart comment from me…..haha. GO T-MOBILE!! Been with u since 1999. I’m here to stay for another 11 years.

    • Bobert


  • Hmmm

    110k adds… how many canceled and activated new service?… these numbers are so misleading

    • Malcolm

      great point!

      • HappyFD

        Not really a good point. Most were post-paid and who really wants to cancel and lose a number….

  • mingkee

    T-Mobile needs to bring in more Android devices in different levels
    The highest level: a combo of HD2 and nexus one (AMOLED 4.3″ screen, Froyo with tethering/mifi, UMA), 7-8mpx cam with xenox, 1.33GHz snapdragon CPU, 3.75G
    Mid-level: MyTouch Slide with UMA and Froyo, 5mpx cam with light, 3.75G
    Basic level: CLIQ XT, 3mpx with light, 3.5G

    • Brian

      could not agree with you more. diversity is a great thing for tmo

  • mr Sassafrass joe

    I would first of all love to know who these tipsters are because as a tmobile employee I am still uncertain. I dont trust this number until its official.

    • MB

      I agree. Also I would love to see the “net” number of activations since I know at my store we have 50 percent of our activations from smart phone Tmobile customers doing cancelations AND reactivations since it was cheaper then upgrading……lose your phone number who cares everyone uses speed dial anyways!

  • djdarkknight96

    Ok, all I have to say is…1.2 ghz android device…uma calling….8mp dual flash..froyo 2.2….tmo, tmo tmo tmo……SOON! I work closely with tmo….my boss told me to wait till the new flagship phone us released……so leave if you want to….sign a new contact, so I can laugh at you!

    • MB

      Sure you do……sure you do…

    • Brian

      that phone would be a dream device…but, i would not suspect anything like that soon. ill keep waiting here with my 8100 until something finally hits tmo

    • Bobert

      Sounds like a moto phone.
      Be good to see, hopefully SOON!

  • Acaciastrain

    Signed up a family of three yesterday. They got a HD2, Mytouch slide and Mytouch 3G with a internet plan on all 3, unlimited texts and 1500 minutes. Cost them $0 for 3 smartphones while their monthly bill is only $143 a month.

    You tell me another national carrier that can do that…

    You have no idea how many sprint/ATT numbers that were ported over yesterday. I’m sure 9/10 people would prefer a $79 unlimited erything plan with a MTSlide than a $140 2GB data plan… That’s the real cellphone market.

    • MB

      Don’t mislead…the 79 dollar pllan is no contract that can not be compared to another carriers contract plan when they offer a phone in the cost of the monthly service.

      3 line plan for $1500 min with unl text and data is $159.99 then $5 to add a line to make 3 lines, plus another 30 to add the web on the 3rd phone. So the total is 194.00 per month for a even more contract plan that would get the customers the free phones.

      • Acaciastrain

        Not making a comparison just a general statement. I’m sure would rather have a cheap non-contracted plan than an expensive contracted.

        And the family was actually on an even more plus plan. They had a 9 year tenure and had bargained with customer care if they would add a line and uswitch to a more expensive rate plan, they were on a grandfathered NW 1K plan, that they could get the phones on the promotion. Sure this is a rare case but I believe most companies would flat out say no. Also they had a discount program on their account.

        Even with those circumstances I doubt that youll find the same flexibility that CC offered them, a promotion like yesterday, and the general rate plans.

  • http://i-appreciate.org alt-mobile

    Hopefully next up will be T-Mobile posting the best phone ever!

  • Sheppydog

    I really can’t believe you bunch of whiners. If you don’t like tmo then go somewhere else. If you get the latest and greatest phone now it wii be good till christmas at best. No matter which carrier you are with. By the best service and deal with the equipment they offer till another device comes along you like then by that one. Jumping back and forth from carrier to carrier is the most foolish thing someone can do. It’s obvious to everyone if you do this kind of thing, it tells us the type of person you really are. Not loyal, can’t compromise no ability to keep your word or your marriage/relationship your job or your beliefs. I feel sorry for you being as shallow as this. There is always something better somewhere else. You will never be happy as you do not understand how to bring happiness. A plain case of whoa is me and everyone else has something better that i cannot have. Grow up get a life and realize how immature, self-centered and pathetic you sound. If you wish to complain do it on your own carriers blog so others can join in for the bashing with you, but then you wouldn’t have your captive audience that makes you feel important and justified (or sound more silly and childish because you can’t process your own happiness so lets make others fell like me). I only whis that all of the people that like tmo on this site would just ignore any and all negative comments form these people so they would be speaking to an audience that has no response or doesn’t even acknowledge them. Eventually they would go away. I have been in the industry for 18 years and have worked for every company ( the 4 major) and only 1 was customer friendly and has broken more ground for new technology then any other. OMG it is TMO. I love this company and all it stands for and the strives it makes seem to be utilized by many others, including handsets. If you do not like them, to bad. Get a life and have fun with the carrier you choose, if you really had the service and phone from another provider that had you excited and happy then you would not have the time to be here complaining so obviously you are not happy and never will be. Or your a moron. Once again, if you don’t want tmo thankyou drive thru.

    • Homer

      That’s the attitude chevrolet dealerships had, look how they are doing, if you are a t-mobile employee you should be a little more respectful for your customers needs. Not one person on here is complaining about the price of there plan. They are complaining that the company who took a shot at giving android the opportunity to take on apple is now in last place with the handsets. Would you rather have a person come in here and complain or go to your store or call your representatives and go off? That makes for a great work day!!!! I love blogs like this, i think this is a great place to talk about what you would like to see and find out what’s next for the carrier you have. If your foolish enough to say go ahead and leave as a employee from t-mobile you deserve to be fired. I really hope that you do not treat your customers that way in person or on the phone………..I have posted my rants on here, but its about the phone selection which is sad and about 65% of the people out there agree. A good company will listen and make improvements on areas they are lacking in, a falling company will come out with an outdated and underpowered product and throw a hail Mary when it doesn’t pan out. I am sorry but to be a powerhouse in the tech industry you have to keep up with the times and reinvent yourself or your products if you want to stay above the water. T-mobile is a lot like palm, you have the resources to do great things, but make a few wrong decisions and you go down and get bought out. Take it for what it’s worth but I don’t deserve free this or that or you owe me this or that, just improve your phone lineup and I will be happy……..

    • Logic


      Did you really just link “loyalty” to a friggin cellphone company with the ability to have a successful marriage? I don’t know what they’re putting in the koolaid at Tmo to make the employees so rabid and delusional but it’s gotta be pretty good!

    • Bobert

      Here’s your crown drama queen

    • Reece

      You know what, I was slowly laying off of my bitching @ T-Mobile since they -might- have something in the near future but screw it.. I was one of those whiners and was in line for a G1, even after the iPhone 3GS and the Motorola Droid, I was still content.

      The Motorola Droid is now “old” yet is still ahead of anything T-Mobile have out STILL with the middle/end of July being when that’s supposed to change (at best case scenario). Being a loyal T-Mobile customer I have every damn right to cry & moan about this. Personally I don’t even need the “latest and the greatest” but something that is pretty much “up there” with the latest & greatest without looking dated and old. Yet you suggest to “go somewhere else”? What kind of lazy ass backwards thinking is that? You lost faith in the company who you work for, trust in, groupie rally for to make something that’ll make the tech savvy happy? Some of us isn’t even asking for much since asking for a nexus or desire that’ll play happy with current plans would be enough, yet “go someplace else” is the best you can do even though someone plans to be loyal?

      If there’s any employees that discourages T-Mobile customers to consider going to other carriers, it’s you and the few of your kind. Fortunately for you there’s customers like me who understands that there’ll be an occassional idiot like you who don’t speak for an entire company – so shut the entire f**k up while I pay my phone bill which keeps you from hitting the unemployment line.

      • Reece

        “If there’s any employees that discourages T-Mobile customers to consider going to other carriers, it’s you..”

        of course i meant to say “If there’s any employees that ENCOURAGES T-Mobile customers to consider going to other carriers, it’s you..” since he’s the Bizarro character that plays opposite doppelganger the usually nice customer service that T-Mobile is known for.

  • En2Mente

    T-mobile did pretty good even without a high end device imagine how many more would’ve tooken advantage if they did.

  • raymond

    ahhhhhhhhhhhhh my eyes im trying to read thru this wall

    im not going to read all of that non sense i have had the same phone 5 years its time to upgrade things change, people change -_- a new phone is needed in tmobiles ranks

  • New Tmo Cust

    I took advantage of the offer and I am trying out tmobile for the 14 days. I picked up a my touch slide and a nurion for free. The promotion worked cause I am thinking of eating an etf with att to switch to tmo. For my needs, the my touch is perfect. I dont need an 8 mp camera when the lens is garbage. I have a SLR for that. Good job tmo and hopefully the service works for me.

    In all fairness, I do travel a lot and att does have more coverage. Let’s see.

    To all the store personnel, you guys were the most helpful and polite reps I have ever dealt with. ATT people just care about sell, sell, sell… Verizon thinks that their poop doesnt stink, and that they are gods, Sprint didnt even care or want to answer questions. Tmo reps at 2 stores answered all my questions, showed me the phones patiently. They even filled out the rebate form for me..


  • Wilma Flintstone

    great. now on to the next hint about project emerald please and thank you tmobile. :)

  • lamaravilla

    y u ppl always complaining about new phones dont u guys get it every time a new phone comes out the companies are workin on a better phone i think that the companies should sell the same phones every were so everybody coul be happy i own an hd2 to be honest i think is better than evo in all ways yeah its a windows phone but u get used to it with all the free games and apps u can download from the web so companies please just sell the same phones to all the companies if htc make the hd2 windows y the evo android if they are almost the same thing and for the ppl with the super phone what is it that u suckers want all of the smartphones are already superphones what else you guys what to work just by voice command come on ppl and if u dont like tmo just go to another company but please stop bitchin about itl

  • 7nixon7

    tremendous day all around…dont know of this was talked about in this topic…but we are all about the Big2…”get them and keep them”

    well we focused on the “get em” on saturday and blew the roof off the activation numbers…but maybe upper management should do a promotion for exisiting customers who want a new phone, possible focus on the “keep em”

  • Sheppydog

    The my touch slide is more phone then 90 percent of the people need. And it surfs faster then 2 of my friends EVO’s. They both have complained that they never should have gotten the evo’s after using a slide for 2 days.

  • 7nixon7

    i agree…the mytouch slide is a nice device, sucks that the EVO is on Sprint, which the supposed 4g network is not even up and running in the northeast….

    we all have our flagship phones
    at&t – iphone
    verizon – droid and incredible
    sprint – evo
    t mobile – hd2 mytouch slide…

    so what is wrong with t-mobile’s lineup?

    • TMOprophet

      the slide and the HD2..flagship phones, I wouldnt go that far, the slide is cool and all, and the HD2 was almost awesome, but IMO the HD2 is a fail, had it been packing android it probably would have killed, TMO could have been the first to bring a 4.3in droid to the customer and failed, windows 6.5 was a huge mistake, although not entirely TMO’s fault, partly HTC’s. And yes I realize the HD2 was a good selling phone, but I believe that it would have sold way more had it rolled out with android instead of Win-Mo. I know there is a market for winmo devices, but there is a bigger demand for android, so launching android first then a winmo device later would have been smarter,, business wise.

  • TMOprophet

    TMO made a smart decision to do this promo, probably to clear out some of the aging phone lineup, with new phones on the horizon, we will see some high end phones soon, however waiting till verzion and sprint have already launched high end androids may be a big mistake for TMO, to be the best one of things you have to do is consistently stay out in front byh bringing new innovative and attractive devices to the customer before your competition does. Sprint is def not the leader in the industry, but getting the EVO and launching it first was strategically one of the best things they have ever done. Verzion is arguably the leader in this game, they have brought an impressive lineup out very quickly, they dont piss around too much, I predict that the Droid X will be huge for them, although they should have held back the Incredible, to maximize hype for the Droid X. Anyway TMO is usually late to the party, so despite record sales yesterday and good sales when they finally get a high end phone, they may have screwed themselves by waiting too long, although I do think a solid superphone will give TMO some good momentum, and although a lot of people dont care about a superphone, this is an industry that is exploding and lots of people want the very best and latest in phone tech. Tmo needs to hurry up and get in on this action. They have killer plans and rates already, now with a solid attractive phone lineup they will be a major contendor.

  • Ricardo

    You know what sales like this make me realize. Individuals get no love. America has a thing against singles.(that was just a rant) I am on an EM+ plan. I eventually pay full price for my phone and save about 120 dollars a year, 240 in two years. That alone does not justify paying full price for a phone. I have not seen one promotion, and don’t expect one down the line for EM+ plans. I pay my bill on time and sometimes a month in advance. I’m feeling no love Magenta, no love.

    • TMOprophet

      dont they have pretty good unlimited plans for individuals, I thought they did, as far as promos for individuals, I agree, but I think they were trying to bring in total volume of people, so naturally plans with mutiple lines would be the way to go.

  • Phil

    Yes, we know currently TMO’s smartphones don’t quite match their competitors. But we also know TMO has much more wallet friendly plans than the competitors. If you want the latest and greatest smartphone running Android 8.8, a 3.0 ghz snapcracklepop processor, 32 gb on board memory, 5.7 inch amoled screen, etc., etc., you’re probably not going to find it at TMobile. But if you can deal with a decent smartphone (with maybe bigger and better things down the road) with user friendly-priced plans, and you’re in an area with good TMO coverage, then TMO should be an option worth considering. And for those that got a sweet free phone this weekend in the pro, good for you, and good for TMO for signing up a bunch of new customers…now, about my 2.2 Android upgrade fir my MTG…. :-)

    • TMOprophet

      LOL, that would be cool, but maybe a tad too big, I agree the plans and rates are the best, I dont mind waiting for a high end phone, just saying TMO could have made more money going a different route, and being first to deliver one. Although on the flipside they will kill unlimited data plans soon after they finally roll out some evo and droid competetors, its just the way it goes once the phone and network is capable of huge data consumption, AT&T, now Verzion, next Sprint (probably), then eventually TMO :( So in a way I could stand waiting a while for my superphone in favor of holding on to my unlimited data plan. I guess its a double edged sword.

    • She She

      all they have to do is give us one phone that stands up to the competition… just one and not wait so long.. is it really that hard??

  • Justathought

    Really loved reps trying to get people off flexpay, telling them lets rerun credit and get u off flexpay and then swap your numbers. The Bst one was no your not elegible for free phone but what you can do is add a line and get the free phone and cancel your line later and we can get your number back. Love bait and switch mobile worse than flyby night stands in the mall becasue no one every catches the company doing that. So I went to AT&T paid more but got what I wanted and in the end if I’m Stuck with a 3rd rate phone atleast its something I wanted and didn’t settle for “well we have something that’s bettr than the iPhone coming,” line.

    So More power to them for needing to give everything away and securing bottom of the US carrier heap.

  • croikee

    Some of the arguments and comments on here are pathetic. I am thinking specifically Bobomo. Those of you saying you are leaving because no Android superphone is offered, okay, leave. Bobomo, they didn’t get a dime from you…okay. Sorry? Should we feel bad for Tmobile? Fact is, long run, they gained 110,000 paying customers. They gave away free phones and CREATED 110,000 new lines OR new accounts. Long term, that far outweighs the cost of them subsidizing the expense for giving away those free phones. They don’t care about Bobomo not spending any money today, they are celebrating all the new accounts and lines.

    This is GOOD business. They have a comparable product/service at a cheaper price. That comes with the cost of not having the most up to date/top tier phones. Tmobile feels a cheaper rate is more valuable to most than having the best phones. Know what? They are right.

    How many people on here are complaining Tmobile does not have an Android superphone? A lot. The vast majority. This site is also visited by tech geeks and android geeks (myself included) and WE do NOT make up the target audience for Tmobile. We are not their focus. Their focus is on families and individuals needing a more cost-effective carrier.

    So for everyone complaining, just go to a different carrier that has different values. That simple. Tmobile will not change its marketing strategy to focus on the smallest of groups in its clientel, the android superphone tech geeks.

    If you want a company that caters to you, Verizon or Spring is always available. Enjoy. Me? I’ll enjoy okay phones at great prices and leftover spending money on things that get me out of the house, away from a computer screen.

    • Bobomo

      Not sure if you are aware, but there is this little button under every comment that says “Reply”. You click it when you want to reply to someone. Like me.

      As to your point… do you have a point? Do you speak for T-Mobile in any official capacity? Because I’m sure if I called T-Mobile and canceled, as you suggest I do, they would put me on the phone with someone in the loyalty department who would be very disappointed that I didn’t spend any money Saturday. I’m pretty sure they wouldn’t say “Yeah, big whoop, go to Verizon ‘cuz we don’t care!”

      As for you “theory” that their cheaper plan prices make it impossible for them to bring quality phones, I happen to think that is bunk. Unless you have evidence, I don’t buy it. They already price their phones way high to make up for their lower cost plans. The MyTouch Slide would be $99 at any other carrier. Most customers are willing to accept that, and I’ll gladly play close to $275 for the kind of phone I desire, because my plan price is so fair. And furthermore, I don’t buy any of this “budget carrier” nonsense when they’re paying Chevy Chase, Dana Carvey and Jesse James (who I absolutely guarantee you are all using iPhones in their daily lives) to pimp mid-level handsets. That’s just painfully stupid marketing … save the money you spent on B-list celebrities who half your customer base doesn’t recognize and put it towards subsidizing a half-decent phone.

      And all of this comes back to the point of this sale. T-Mobile LOST 77k customers in the last reported quarter. They’ve come out with new mid-level phones and new plans and the only thing they could do to stem the tide is to give everything away for free. I fail to see how this is a cause for celebration. They didn’t get these 110k customers on their own merits. They didn’t do it by having better phones or cheaper plans. It wasn’t their award winning customer service or their business-ethics awards that brought all those people in. It was free stuff. Hell, I could put an old couch on the curb with a “FREE” sign on it, and it would be gone by morning. That doesn’t mean I’m a marketing genius, and it doesn’t mean I’ve accomplished something important.

      I think you’ve picked the wrong target for your ire; you should have read my comments more carefully. Unlike a lot of people, I don’t have unrealistic expectations from the 4th place carrier. I don’t need Droid, Droid Incredible, Droid X, Droid 2 (even the oldest of which is better than anything T-Mo offers) to all be available. I don’t need fancy 4G networks, and I don’t need the latest Apple iWhatever. I just need the choice of at least one (preferably two) phones at some subsidized price that can compete with any one of those offerings. I’ve yet to hear a compelling argument as to why that isn’t possible.