Android 2.1 Update For Motorola CLIQ Delayed

Don’t say we didn’t tell you! Today, Motorola officially announced, via their support forums, that Android 2.1 for the CLIQ has been delayed. Motorola states that the reason they’re unable to deliver the Android 2.1 update for the planned Q2 date is because of a decision to take more time on the release to help “optimize the experience in some key areas”. This delay seems to line up perfectly with what we heard previously of an update for the CLIQ scheduled for release sometime in July. Let’s all hope there aren’t anymore delays!

Motorola Support Forums


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  • Jennifer

    I don’t have time to read everyone’s post, but my frustration requires me to put this out there – Perhaps the “geniuses” at Motorola should just kill and dismember the proverbial elephant in the road (Motoblur). Seems the only benefit of Motoblur is to stand as a blockade to any and all future Android updates; at that it’s been an overwhelming success. I just wish I’d had the sense to anticipate this before I bought the Cliq! Owners of Motoblur equipped phones should be compensated for this kind of incompetence. You’d think before they create some special custom function firmware and go public with it they’d have plans on how to incorporate future updates. I wonder if the folks in charge of that were let go as part of some broad company layoff or something.

  • Lizandra

    Join the facebook campaign of disappointed Motorola Owners on facebook.

    Let us be heard by Moto!!!

    If you are any bit concerned about the way Motorola disregards its customers, please join. It only takes a ‘cliq’.

    http://www.facebook.com/group.php?gid=129646190409226

  • Josh

    This is irritating. Maybe I’ll just switch to AT&T and get an iPhone :/

    • Josh

      don’t do that!! at&t has awful coverage and reception, so I would stay with T-Mobile and then just be patient and get ur upgrade or update for ur cliq.
      I have a cliq as well and i’ve been getting a little tired of the UI and i want a new one. but it is what it is, and i can’t get a new phone until November of next year, so i’ll just have to wait patiently and hope for the best!

  • Daniel

    Wow, by the time this update is received there will be 25 new smart phones in the line up….I for 1 would love to have the 2.0 on my Cliq!! Please!!

  • Mooch

    The update isn’t going to be received. It’s not happening. Simple as that. I don’t get why everyone is so upset about it being delayed. If you were foolish enough to believe that we were going to get it in the first place, you are sorely mistaken. There is no upgrade to 2.1 or 2.2 or anything beyond 1.5 for Cliq/Cliq XT users. No, this is not me starting a rumor. It’s common sense. Droid users get the upgrade because they’re on Verizon. I know, before you start whining that I’m turning this into a Verizon vs. T-Mobile rant, I assure you I’m not. It’s simply Motorola not biting the hand that feeds it. They take less of a loss by not upgrading us because we represent a small number of consumers. Think of how many folks on a Cliq vs. a Droid. If they piss us off…meh, oh well. What are we going to do? Write a nasty letter? Oooh boy! May as well huff and puff and hold our breath until those meanies at Motorola give in. Give me a break.

    Think of it this way, if you had to kill 100 people in order to save 1,000,000 people, you probably wouldn’t think twice about it.

    The apology letter from Motorola pretty much writes itself.

    “We apologize but due to certain circumstances, we are unable to provide an upgrade to Android 2.1 to Cliq/Cliq XT users. Customer satisfaction is very important to us at Motorola and we hope to continue to bring you nothing but the best in the future. Thank you for being a valued customer of Motorola.” blah blah blah.

    • RogerC

      U R lookin at it all wrong. They dont loose anythin by udating the Cliq like the Droid… but they did want to give all the new phones like the Droid, X and Nexus time for buyers to grab the NEW device with the NEW OS! Their expecting alot of people to switch phones instead of wait on an update. The CLIQ update was ready when Droid rolled out their update but an OLD phone with NEW updates makes the device a little harder to part with for new hardware. Motorolla want to push out hardware to be bought before and update is pushed and the cell companys are all for it!

  • mad cliq oner

    man this phone is good because of its hardware ( it good enough for me ) but the software is horrible. i feel like getting an iphone and jailbreaking it at this stage of waiting.

  • Jordan

    I’m thinking about switching to the iphone 4. Cuz motorola isn’t up to snuff. Facetime here I come!

    • Xtian

      Lol, Facetime only works on WiFi only. Skype on Nokia N900 works on the TMobile data plan and Wifi.

  • Pingback: HTC Explains Reasoning For Slow Updates | TmoNews - Unofficial T-Mobile Blog - News, Videos, Articles and more

  • jayzn

    Damn.. this update is taking forever… iphone 4 anyone?

  • http://www.oliver-watts.com Oliver

    If I had done a little more research before buying this phone, I NEVER would have gone with T Moble, let alone a Cliq.

  • mike stivick

    What the “f” with this damn update?

  • Ed

    According to motorola’s website the 2.1 update is “testing in process”
    https://supportforums.motorola.com/community/manager/softwareupgrades?view=overview

    Hopefully it will come soon !

  • brad

    All I have to say is that with as long as this update os taking it better be flawless!

    • jeffery

      Agreed

  • jeffery

    dude im a 16 year old with this phone..wheres the damn update….they say testing in progress but what the hall it takes that long

  • http://www.kcmartz.com/ kcmartz

    WHERE IS THE UPDATE, I am searching to flash eclair2cliq but no instructions, but I am hating motorola!!! HURRY UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOOOOOOWWWWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • That 1 chick

    My ancient G1 pooped out. I wasn’t receiving my calls, even though I had full bars so I called up and Tmobile had me do a few different tests. My ancient G1 still wasn’t ringing (but everythibg else was working fine) so Tmobile replaced my ancient G1 for free (meaning I didn’t have to pay my $130 deductible through the insurance I pay for) and since my ancient G1 is so ancient they don’t make them anymore (so they said) they gave me the option between a comparible device such as the MyTouch or the Cliq Titanium. Since I prefer the keyboard rather than the onscreen touch keyboard (which I’ll adapt to later in future phones) I went with the Cliq. I’ve been using it for a week now and I dig it. It’s an upgrade I didn’t have to pay for so I’m happy. And the fact that I’ve been reading about this possible Android 2.1 update that my ancient G1 wouldn’t have recieved I’m patient cuz again it’s an upgrade that I didn’t have to pay for. Not to mention my first initial problem with my ancient G1phone not ringing was, as I have discovered this week, because of a problem with service in my area. I have full bars and 3G, but still not able to receive calls. So if Tmobile could just fix that and if I recieve this Android 2.1 update on my new Cliq I’ll be a happy camper all in all til January when the iPhone 4 goes to Verizon (cuz I refuse to go with At&t). By then the dropped call thing will be resolved (along with any other bugs) and my contract with Tmobile will be up in December which leaves me ahead of the game. The moral of my story: A little patience goes a long way. Don’t jump to the gun. =D Oh, and I totally agree with RogerC.

  • Aaron

    I saw the Droid X today in person. It’s a very nice looking device, but I will never buy a Motorola phone again. I will wait until HTC releases something similar on T-Mobile later this year or next. Motorola has let us all down.

  • http://www.motorola-cliq.com Robin Strauser

    so i’m on the 5th moto cliq holding out for the sixth to arrive.. Sad and i need to say i’m quite disappointed with the replacements ive been recently getting, keyboards not lighting up, the display breaking , turning off unexpectedly, being extreamly warm when charging..etc.. ive just had the worst luck with this mobile phone.. they offered me the new dash and the new blackberry.. but i really like the overall flexibility of this phone so significantly that im attempting to look past it.. i just need to know if anyone else is having these problems with replacements.. or just in general.

    • Mike

      I am on my 3rd Cliq, waiting on the 4th. I have had the keyboard not light up, Phone constantly reseting, and the latest is the letters “D”, “O” and “T” don’t work on the keyboard. I have talked with T-Mobile numerous times and the only offer I get is another Cliq or they can give me another phone at a “Reasonably” fee. Forget the fact that I just paid for this Cliq 5 months ago and the best offer is the same crap or buy another, thats just great customer service LOL. In regards to the update to 2.1, well everyone is getting 2.2 and yet we sit around waiting on Mototrola to release us the old version. Let me say that again, “We are all waiting for the OLDER software release”. What the “F” is not right about that, considering Motorola is one we are waiting for and yes what are we to them, however the question is also what are we to T-Mobile. One would think that T-Mobile would be putting some heat on Motorola for the sake of not loosing customers to other carriers that aren’t having these issues, Just T-Mobile.

      • http://www.myspace.com/woodwardjustin Justin

        Mike, I know exactly what you mean, 5th replacement waiting on the 6th.
        Last one, powered off because of low battery, plugged it in to charge and left it while I went to train, came back 2 hours later. Sitting at the Motorola screen, wouldn’t go any farther.
        Went back to using my defective phone that the “T” and “D” keys dont work.
        First one; screen would randomly turn on and off after calls, like it was stuck using the proximity sensor when your on the call.
        Second; got it with the screen cut wrong, didn’t fill the full face.
        Third; wouldn’t send or receive MMS.
        Fourth and Fifth; are the two from the top.

    • John s

      This is my ninth cliq, I’ve had different problems though. Electrical pulses in the ear piece, buttons coming unglued and bluetooth issues. The ninth is the best one I’ve gotten and ofcourse my girlfriend and to scratch the crap out of only this one. Good luck with all the replacements. If you beat me on them let me know…

  • http://www.motorola-cliq.com Twana Ostrander

    so i am on my fifth moto cliq waiting for the 6th to arrive.. Unhappy and i need to say i’m extremely unhappy with the replacements ive been recently getting, keyboards not lighting up, the display cracking , turning off unexpectedly, being extreamly hot when charging..etc.. ive just had the worst luck with this mobile phone.. they offered me the new dash and the new blackberry.. but i love the versatility of this phone so significantly that im trying to look past it.. i only want to know if anyone else is having these problems with replacements.. or just in general.

  • nka2415

    Just switched to iPhone 4. F*ck you Motorola, f*ck you T-Mobile.

  • doc onassis

    F***k motorola!!!! Just dropped $400 on a HTC HD2. I hated to spend the money but got tired of the waiting for the update and to think i bought 2 cliq’s at full retail price!!!! What a disappointment!!!

  • http://www.koollife.webs.com Koollige

    I fact i’m highly dissappointed with motorola, The hard of the phone is good but i guss the andriod Os runs the phone to bring down Motorola downfall…million of users hate motorola now just bcos andriod strew them. my Motorola overheat,Wifi problem and upgrading problem… but honestly the phone is good only if the wifi and the battery issue can be solve

  • G William

    TMobile should stop selling all Moto phones since Moto is not supporting them, but only with Verizon! I’m smelling a class action lawsuit, watch out TMobile!

  • Madison

    I have the Cliq, upgrade never came when it was suppose to so I got the iPhone 4. Sorry guys, you took to long. It was suppose to be by the September and nothing yet. iPhone is working great and Facetime is ridiculous!!

  • dboyle421

    W.T.F. ! My girl has the cliq and has no prob whatsoever. I liked the phone so I upgraded to it happy for a day or two then BAM!! If I plug any headphone at all into it, and I have tried six pairs lying around, it skips from speaker to headphone erraticaly, then slows the phones touch response so slow its just about frozen. Why is it I can plug into my ipod speaker station and have no problems at all using a patch cord but the exact same jack with headphone(including the crappy ones that came with it) sends my phone into manic psychosis??!! BuLLS#!T

  • Adele

    Still waiting……really had it with Tmobile!!!!

  • Garyalvinartz

    just go to
    http://www.motorola.com/staticfiles/Support/Experiences/sdcards/US-EN/tmo/cliq/2-1_index.html
    update from motorola.
    as long as you follow the steps correctly (VERY EASY)
    You will update your phone to android 2.2 (blur version)
    I did it successfully today. Now I get the updated market and can use google NAV.

    • http://www.caseyfriday.com Casey Friday

      It states that it’s 2.1 on the site you listed. My office mate will be happy about any update, nonetheless. I’ll always be happier with my G2!

    • bre

      I just downloaded the new update and I have no complaints!! Thank you so much! It’s about damn time!!