After T-Mobile introduced its new Even More plans, everyone was wondering why in the world T-Mobile had decided to get rid of their MyFaves plans which many, including myself, loved. If you aren’t already familiar with the MyFaves feature, it simply was unlimited calling to any 5 people (landline or mobile) who were labeled as your “Faves”. T-Mobile, in reply to FierceWireless, claimed that it’s “simply time to replace the feature”. T-Mobile states that they are not dropping support for customers already enrolled in the now “grandfathered” feature and will still continue to offer the MyFaves home screen on their mobile devices. Full statement from T-Mobile USA below:
Our new Even More plans, which feature options for unlimited calling, text and data service, have taken the place of our myFaves unlimited calling feature.” “We continue to offer the myFaves home screen, at no additional charge, across our broad portfolio of phones as a way for customers to easily connect with their Fave Five through voice, text and email. And customers currently subscribing to the myFaves unlimited calling feature can choose to continue to benefit from that plan.
Let’s have some thoughts from the peanut gallery. Do you guys think this was a wise decision on behalf of T-Mobile’s part? Would you rather the new Even More plans? Leave your thoughts in the comments below!
Read more: http://www.fiercewireless.com/story/t-mobile-phasing-out-myfaves/2009-11-09#ixzz0WOeb6lQF
I too am crushed over the new plan. More only means more money, for T-Mobile. Who wants more? I want less. Less minutes, better coverage and a better price. We just opted for the $10 home phone (not installed yet)because coverage here is so freakin spotty. No service at all at our home, and hardly any on the highway. Nationwide coverage????? I say FALSE ADVERTISING. Have called, but to no avail. Actually, T-Mobile’s answer was they didn’t have the money to put more towers up. Say that again…
Now I am faced with paying more for a inconvenient home phone and keep a cell plan that is history. Now we are unable to save money again cause can’t change our plan to less minutes.
Somehow T-Mo keeps taking more money out of our pockets. Promises, promises. I can’t wait til our contract is up.
Hey caro, not best solution but grab a UMA WiFi-calling enabled phone then you can at least use any available WiFi to make calls even if there is no TMo cell signal. Pretty sure all the crackberries support it along with 2009 Shadow II a nokia and a few Samsungs. Not best selection but hey solves your signal issue until TMo gets some more towers activated and doesn’t tie you down to your house. Granted it doesn’t help when driving but I’ve used it MANY times when visiting friends/relatives when there is no TMo signal and it is helpful inside very old buildings where the signal doesn’t penetrate. Anyway you can either pay the $9.99/m for unlimited wifi calling (ONLY available on old plans) or on any plan (even the new ones) you can use wifi calling for free (as in no additional charge) but it just uses your normal minutes as they would if you were on the cell tower. (As in m2m, n&w are still free)
Btw, I’ve had TMo reps tell me that “at least you can call 911 on ATT’s signal if needed” when I complained about dead zones I drive through where ATT works. Almost laughable if it wasn’t so aggravating how seriously crappy TMo’s coverage is in so many places. That is why the Big 3 (Verizon, ATT, Sprint/Nextel) don’t even bother running ads against TMo & just each other, because they don’t take TMo seriously & put it with Cricket & MetroPCS. I’ve told TMo reps numerous times what I thought should be done to help TMo and I’ve stated things many times on this site so we’ll see what happens.
Ps. You can put your SIM in an @Home adapter (I bought the HiPort one for $8 shipped on ebay) when at home without paying the $10/month fee, it’ll just use your anytime minutes like normal & you would have anyway if you had a signal. Granted it’s a hassle to move your SIM between your cell & @Home adapter and adding a extra line for it costs $10/m anyway in which case you might as well get the unlimited calling with the official @Home service. I just figured I’d mention it in case you were super serious about saving money. Or maybe if the unlimited @Home line saves you a lot of minutes you might be able to drop your plan.. TMo reps will allow you to switch MyFaves plans when you’re grandfathered in, you just need to be persistent because it requires an override from the retention dept. Or maybe you’ll save enough minutes with @Home you can live without MyFaves & do an Even More Plus plan as long as you can stay under 1500 minutes per month without free MyFaves minutes since Plus monthly base is cheaper with more anytime minutes (again granted no free myfaves but they accounted for that in the old pricing & why the new 1500 minute plan is cheaper than the old 400 plan..) and add-a-lines are $5 on Plus vs $9.99 on MyFaves so in the end it could end up less. (For us *IF* we can stay under 1500 minutes we can save like $30/month but it’s scary to think if we go over we get raped on overage minutes) Where they get you is with add-a-lines if you end up going unlimited (which sounds like you wouldn’t do if you are wanting to save $) or with data/txt add-on’s because they ONLY have unlimited or rip-off per use now so people who don’t use enough to warrant unlimited get screwed OR if you are on a family plan with 3 or more lines & need more than 1500 minutes (especially after losing unlimited myfaves & wifi calling) but can’t justify going unlimited because the add-a-line rates are MUCH higher unless the line can live with a measly 200 minutes. Seriously confusing as hell & why I needed an excel spreadsheet to compare scenarios side by side! Anyhow, some food for thought.
Guess i should try again. its so complicated and time consuming. everything is. I have a blackberry with wifi. Have spoken with Tmo many times. for some reason my wifi doesnt work at the house..my husband is hard of hearing and doesnt like using a cell phone for his calls anyway. idonno< and i guess for two people the new plans would be $90 anyway? Im stuck in a $69.99 plan, add husband and email and taxes runs $90 a mo. now with phone, will be $100 mo. ykes, just for talk. We use less than 400 minutes w/ faves but cant change plan. oh well. still better than using the phone god, at&t. maybe write postcards. oh wait, postage will be going up again
soon.
Complicated is an understatement! I hear you there, I’ve spent WAY too much time working out comparisons between MyFaves & Even More plans as well as ATT, Verizon & Sprint to see which works best for us and in the end we’re sticking with TMo mainly because even though we have pretty crappy coverage it is the cheapest of the big 4 and we can’t afford to pay $1000 in early term fees so we’ll wait it out & hope TMo gets more towers up.
Not sure why WIFI doesn’t work but maybe the key wasn’t entered right or perhaps you need to change the wifi channel if there is a conflict/interference but that’s require some troubleshooting like if wifi works other places or if you have something that works at home. WiFi calling is definitely worth the trouble if you have a weak signal.
Something to look into is XLINK Bluetooth to home phone gateway which allows up to 3 cell phones to link to your home phone so you can use more comfortable cordless or corded phones with your cell phone(s). It should also reduce the electromagnetic radiation exposure you get and because you should be able to place your cell phone in a part of the house with the best cell signal it should help you use your phone too.
Unless you use a lot of myfaves minutes you should be able to save on the new plans.. On Even More plus you get 2 lines with 750 anytime minutes (granted no free myfaves) for $49.99/month so right there is $20/m less than you pay now for only 400 minutes.. Add in $10 for the @Home & you’re still saving $10/month and now have 750 minutes instead of 400 & unlimited calling on the @Home line so as long as you use less than 350 MyFaves minutes or can make them up on the @Home line you should still save $10/m.. Or double your anytime minutes to 1500 for $10/m more & break even, possibly even dropping the @Home line to get back to a $10 net savings per month. I realize it’s super confusing but was just trying to run down a few possible scenarios for you to consider. Keep in mind you have to pay a fee to switch to Plus plans but that can be waived with AAA or other corp discounts.
Anyhow, hopefully my long-winder posts help some.
I have 5 lines – MyFaves Family 1800, Unlimited Text for Families, T-MobileWeb. Total price is $169.86 before fees & taxes or $33.97 per line. MyFaves is a savior, pure & simple. I’ve been with T-Mobile 12 years and I rather stay with the “Devil I know” not the “Devil I do not know.” Verizon Wireless has their Family “Connect” 1400 Minutes with 10 Family & Friends with Unlimited Text & Web for $199.96. Their Premium Plan which includes V-Cast Video & V-Navigator is $249.96. When you look at the money being poured into data networks nationwide by all cellular providers; the money to be made is not voice; it’s data and a solely voice line is dirt cheap. Those of us who saw this coming jumped on board with T-MobileWeb when it was offered for $2.99 and later $5.99 and once Blackberry Plans rolled out; the writing was on the wall of things to come. Think I’m kidding about data; we’re not suppose to tether our phones to our computers anymore! The only solution that is available comparable to MyFaves is add a line for $5 and give someone a cell to call you; other than that these plans are designed for new customers; they do nothing for existing customers and I like the devil I know; $169.86 for my service can’t be beat and there are no advantages to buying a discounted phone. I like T-Mobile, but make a 611 call and tell me what else has changed?
Yup Bill Berry welcome to the club, you’re unfortunately in the TMo Even More gap! 3 or more lines on a family plan that uses more than 1500 minutes per month (including what would have been free under MyFaves or WiFi calling) so you are pretty much SOL unless TMO does something like add a 3000 minute family plan or makes unlimited MyFaves/UMA optional add-ons or has something besides unlimited or 200 minute line add-ons for unlimited plans. If enough of us complain regularly to TMo customer support I would hope they’d listen & do one of the above otherwise there are many of us who just can’t make the new plans work without paying a LOT more.
One thing that pisses me off is the 1500 min fam plan for 79.99 sounds good but wait u add a line to ur account and now u need more minutes only other plan is the unlimited for 99.99 sounds good right but let’s say u have 5 lines those 3 add a lines go from 10 dollars to 40 dollars
I’m highly upset with tmobile getting rid of myfaves. My bill used to be at a reasonable price and now its too high! My faves was the best thing that happened to tmobile and now their getting rid of it? I’ve decided to go to verizon because if I stay with tmobile I will be paying the same amount a month. So why would I want to do that with tmoblie if I can have the best coverage with verizon? Five thumbs down for you tmobile!!
yea this sucks this is the only reason why i went to tmobile was the fav5. an now they got rid of it! it sucks and am tinking about going back to sprint!
Why is everyone so angry? We have had the same plan FOREVER and if I wasn’t thinking about getting my own account(currently on my moms) I wouldn’t have even noticed MyFaves was gone. If you love it you keep it…..what is the big deal. I talked to TMo today and they didn’t try to switch me to anything. I live in a huge city and T-Mobile has the best coverage out of all the providers….and I have had them all or know ppl that do. If you don’t like it then leave….never understood why ppl get so angry and call each other names. It is a cell phone…. that’s all. No one is making you do anything. MOVE ON.