Tag Archives: t-mobile support

T-Mobile Has Fewer People Than Ever to Help You With Your Plan

If you’ve noticed longer hold times or a harder time getting real help with your T-Mobile plan lately, the numbers help explain why. According to Deutsche Telekom’s Q2 2026 earnings report, T-Mobile’s US workforce shrank from 70,036 full-time employees at the end of 2025 to 65,365 by the end of June; a drop of roughly 4,700 people in just six months. That’s not a one-time blip, either. As reported by PhoneArena, this round of cuts is … [read full article]

T-Mobile Support site gets a redesign

T-Mobile’s support website is perhaps my most used tool offered by our favorite carrier. Normally it’s to read up on phone specs, or software updates for T-mo devices. But it was never the most intuitive of platforms for discovery. Now, it’s been redesigned to be prettier and, hopefully, easier to use. The first thing you’ll notice on the new site is the main menu (above), offering quick access to the key areas within T-Mobile Support. Underneath that is … [read full article]

T-Mobile Posts Moto X Support Page, Still No Launch Details

We’re still eagerly awaiting any kind of launch details to officially drop from T-Mobile surrounding the Moto X launch, but until then we’ve got a newly posted support page. For the most part, it’s just a placeholder now and I really don’t expect anything on the launch to be posted in this section, but it makes me hopeful T-Mobile might say something soon. T-Mobile CEO John Legere teased the release of the Moto … [read full article]