Tag Archives: Google Cloud

T-Mobile: Working with Google Cloud to improve customer care department

T-Mobile is collaborating with Google Cloud to improve its customer care efforts. Through this collaboration, T-Mobile will gain access to Google’s tools like data analytics, artificial intelligence (AI), and machine learning. As a result, they will be able to provide personalized customer care.  As revealed by Fierce Wireless, T-Mobile plans to use Google Cloud’s BigQuery and BigQuery ML so they can make predictions based on usage … [read full article]