Tag Archives: Emergency Response

T-Mobile Has Its Storm Response Ready as Edouard Moves Toward the Gulf Coast

T-Mobile is keeping a close eye on Tropical Storm Edouard as it moves across the Texas-Louisiana border region, with the network already lining up backup resources in case the storm causes real trouble. As shared by T-Mobile, current forecasts point to tropical-storm conditions hitting portions of the upper Texas coast and southwestern Louisiana, with flash flooding, gusty winds, coastal flooding, and possible power … [read full article]

T-Mobile Waives International Fees to Nepal and China as Border Flooding Continues

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Severe flash flooding is continuing to impact the Nepal-Tibet border region, and T-Mobile is stepping in with a temporary fee waiver aimed at customers who need to reach family in the affected area. If you’re in the US, T-Mobile is waiving international and long-distance call and text charges to Nepal and China. If you’re a T-Mobile customer currently roaming in either country, calls, texts, … [read full article]

Displaced by the Hawk Fire? T-Mobile Has Wi-Fi and Charging Waiting in Reno

T-Mobile’s disaster response team has set up at another shelter, this time for residents dealing with the Hawk Fire in the Reno-Sparks area of Nevada. As shared by T-Mobile, the Un-carrier is now providing free Wi-Fi and device charging at the Red Cross shelter inside the Reno-Sparks Convention Center, located at 4590 S. Virginia St. in Reno. It’s open around the clock until … [read full article]

T-Mobile Activates Free Unlimited Data in Hawaii as Hurricane Lala Recovery Continues

T-Mobile is throwing everything it has at getting Hawaii back online after Hurricane Lala tore through the islands, and the Un-carrier just shared a fresh update on how that recovery is going. As of August 16, T-Mobile says the network hits it’s dealing with are overwhelmingly tied to widespread commercial power outages rather than physical damage to towers, which is at least some good … [read full article]

T-Mobile Is Already Prepping Hawaii’s Network for a Possible Tropical Storm

T-Mobile is moving crews and equipment into place across the Hawaiian Islands as a tropical system that could strengthen into Tropical Storm Lala approaches the state.  According to their announcement, the system could officially become Lala as soon as Thursday, with heavy rain, strong winds, and flooding possible starting Friday and continuing through the weekend. The Big Island currently faces the greatest potential impact, though … [read full article]

T-Mobile Outlines Storm Prep as Arthur Threatens Flooding Across the Gulf Coast

T-Mobile says it is preparing its network and emergency response resources as Tropical Storm Arthur moves toward the Gulf Coast, where heavy rain, flooding concerns and tropical-storm-force winds are expected to affect parts of Texas, Louisiana and nearby states. As announced by T-Mobile, the storm is expected to move inland near the Texas-Louisiana border Wednesday night. While Arthur is forecast to weaken quickly after … [read full article]

T-Mobile Shares Its Severe Weather Game Plan as Storms Sweep the Midwest

A major severe weather outbreak is moving across parts of the Midwest and Plains, with the threat of tornadoes, damaging winds, large hail and flash flooding affecting millions of people. T-Mobile says the situation has already left hundreds of thousands without power in some areas, and the carrier says it is tracking conditions closely as the storms continue. The Un-carrier shared that they are … [read full article]

T-Mobile Says Its Network, T-Satellite, and Response Teams Are Ready for Storm Season

T-Mobile is putting a big spotlight on the work it is doing to keep customers connected when severe weather and other emergencies hit. The carrier says it is continuing to strengthen its network with smarter automation, more backup equipment, satellite-based messaging, and expanded support for both communities and first responders. The message here is simple: when things go wrong, T-Mobile wants its network to keep showing up. T-Mobile [read full article]

T-Mobile Uses Advanced Technology to Maintain Network During Hurricanes

T-Mobile has implemented multiple technological systems to maintain network connectivity during hurricanes and other emergency situations. The carrier presented its emergency response capabilities at the National Hurricane Conference in Orlando, where its team met with thousands of public and private-sector partners working on hurricane preparedness, response, and recovery. Over the past two months, T-Mobile supported customers during several major weather events, including the Kona Storm in Hawaii, … [read full article]

T-Mobile Prepares for Massive Data Demand at Seahawks Parade

Seattle is ready to party, and T-Mobile wants to make sure the celebration stays connected. As the Seahawks prepare for their championship parade this Wednesday, the wireless carrier is pulling out all the stops to ensure fans and emergency responders can stay online and communicate without interruption. The need for reliable connectivity during a major event is no joke. According to the Un-carrier, the company has already … [read full article]