Tag Archives: Emergency Response

T-Mobile Stages SatCOLTs, Generators, and Free T-Priority Ahead of Isaias

It’s been a busy storm season for T-Mobile’s response teams, and now they’re back at it. With Isaias strengthening on its way to the northern Gulf Coast, T-Mobile has rolled out its prep plan. T-Mobile shared that its crews are topping off generators, readying equipment, and positioning resources ahead of landfall, and T-Mobile is working directly with public safety and emergency management partners across the Gulf … [read full article]

T-Mobile Teams Are Working Around the Clock as a Nor’easter Hits the East Coast

Between the West Coast dealing with tropical storms and now the East Coast getting hit with a nor’easter, it’s been a busy stretch for T-Mobile’s disaster response teams. The Un-carrier put out an update this weekend on how its network held up as strong winds, flooding, and power outages rolled through the region. According to T-Mobile’s post, the company says its network … [read full article]

T-Mobile Preps Network and First Responder Support for Tropical Storm Nolo

Hawaii just can’t catch a break this year, and T-Mobile is once again mobilizing ahead of a storm, this time getting ready for Tropical Storm Nolo after already dealing with Hurricane Lala, Tropical Storm Moke, and Hurricane Lowell earlier in the year. T-Mobile laid out its prep work in a post, detailing how it’s positioning additional network technicians and generator support across the islands, fueling … [read full article]

T-Mobile Has Its Storm Response Ready as Edouard Moves Toward the Gulf Coast

T-Mobile is keeping a close eye on Tropical Storm Edouard as it moves across the Texas-Louisiana border region, with the network already lining up backup resources in case the storm causes real trouble. As shared by T-Mobile, current forecasts point to tropical-storm conditions hitting portions of the upper Texas coast and southwestern Louisiana, with flash flooding, gusty winds, coastal flooding, and possible power … [read full article]

T-Mobile Waives International Fees to Nepal and China as Border Flooding Continues

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Severe flash flooding is continuing to impact the Nepal-Tibet border region, and T-Mobile is stepping in with a temporary fee waiver aimed at customers who need to reach family in the affected area. If you’re in the US, T-Mobile is waiving international and long-distance call and text charges to Nepal and China. If you’re a T-Mobile customer currently roaming in either country, calls, texts, … [read full article]

Displaced by the Hawk Fire? T-Mobile Has Wi-Fi and Charging Waiting in Reno

T-Mobile’s disaster response team has set up at another shelter, this time for residents dealing with the Hawk Fire in the Reno-Sparks area of Nevada. As shared by T-Mobile, the Un-carrier is now providing free Wi-Fi and device charging at the Red Cross shelter inside the Reno-Sparks Convention Center, located at 4590 S. Virginia St. in Reno. It’s open around the clock until … [read full article]

T-Mobile Activates Free Unlimited Data in Hawaii as Hurricane Lala Recovery Continues

T-Mobile is throwing everything it has at getting Hawaii back online after Hurricane Lala tore through the islands, and the Un-carrier just shared a fresh update on how that recovery is going. As of August 16, T-Mobile says the network hits it’s dealing with are overwhelmingly tied to widespread commercial power outages rather than physical damage to towers, which is at least some good … [read full article]

T-Mobile Is Already Prepping Hawaii’s Network for a Possible Tropical Storm

T-Mobile is moving crews and equipment into place across the Hawaiian Islands as a tropical system that could strengthen into Tropical Storm Lala approaches the state.  According to their announcement, the system could officially become Lala as soon as Thursday, with heavy rain, strong winds, and flooding possible starting Friday and continuing through the weekend. The Big Island currently faces the greatest potential impact, though … [read full article]

T-Mobile Outlines Storm Prep as Arthur Threatens Flooding Across the Gulf Coast

T-Mobile says it is preparing its network and emergency response resources as Tropical Storm Arthur moves toward the Gulf Coast, where heavy rain, flooding concerns and tropical-storm-force winds are expected to affect parts of Texas, Louisiana and nearby states. As announced by T-Mobile, the storm is expected to move inland near the Texas-Louisiana border Wednesday night. While Arthur is forecast to weaken quickly after … [read full article]

T-Mobile Shares Its Severe Weather Game Plan as Storms Sweep the Midwest

A major severe weather outbreak is moving across parts of the Midwest and Plains, with the threat of tornadoes, damaging winds, large hail and flash flooding affecting millions of people. T-Mobile says the situation has already left hundreds of thousands without power in some areas, and the carrier says it is tracking conditions closely as the storms continue. The Un-carrier shared that they are … [read full article]