Tag Archives: Customer Experience Centers

T-Mobile will open Customer Experience Center in Nassau County if Sprint merger is approved

After announcing its New T-Mobile Un-carrier 1.0 moves that it’ll roll out if the Sprint merger is approved, T-Mo today revealed another move that it plans to make if its merger goes through. T-Mobile plans to launch a Customer Experience Center in New York’s Nassau County if its merger with Sprint is completed. This customer support facility is expected to create up to 1,000 jobs and will use T-Mo’s Team of Experts support model. T-Mo … [read full article]

T-Mobile and Sprint vow to add jobs with five new Customer Experience Centers if merger is approved

T-Mobile and Sprint continue to work to get their merger approved. Today T-Mo and Sprint have promised to build five new Customer Experience Centers in the U.S. if their merger is approved. These Customer Experience Centers will be home to T-Mobile’s Team of Experts service, which launched last year as a new initiative to help T-Mo customers get faster and more personal customer service. T-Mobile and Sprint say that each of the five new … [read full article]