Tag Archives: Calling Out T-Mobile

T-Mobile employees pressured to add unwanted services to customers’ plans, new report claims

After targeting T-Mobile with a complaint to the SEC last month, labor group Change to Win (CtW) is going after T-Mo again. CtW has filed a complaint with the Consumer Financial Protection Bureau, alleging that T-Mobile sales associates are pressured to add unwanted services to customers’ plans in order to meet sales targets. The group surveyed T-Mobile employees and customers, including online polls of nearly 500 current or recently-separated T-Mo employees and customers in five … [read full article]

Consumer group wants FCC to investigate T-Mobile, accuses deceptive advertising and enrolling customers in unwanted services

Last month, some consumer groups published a report that accused T-Mobile of false advertising and unfair debt collection methods. We haven’t heard anything about those accusations since, but now one of the same groups is going after T-Mo once again. Change to Win (CtW) is a labor and consumer group that has filed a complaint to the FCC regarding T-Mobile. The group wants … [read full article]

Calling Out T-Mobile report published by groups that allege false advertising, unfair debt collection methods

Earlier this week, we learned that several consumer advocacy groups were planning to attack T-Mobile for alleged false advertising. Now a website dedicated to this cause has launched. Calling Out T-Mobile is a site that’s largely backed by Change to Win, which identifies itself as a labor group that “seeks to strengthen consumer protections and workers’ rights as part of our efforts … [read full article]