As Winter Storm Hernando moved across the Mid-Atlantic and Northeast on February 23, T-Mobile’s network stayed up and running, making sure people could stay connected even as snow piled up and travel became difficult. The wireless carrier had been preparing for days, getting its infrastructure ready for the worst Mother Nature could throw at it. 

According to its announcement, the network performed well throughout the storm, keeping customers, communities, and first responders in touch without major interruptions.

T-Mobile’s preparation for the storm included some serious backup plans. The company fueled generators at strengthened network sites and staged portable generators and temporary mobile towers that could boost or restore service if needed. They also pre-positioned satellite equipment to ensure backup connectivity options. 

These aren’t last-minute fixes—T-Mobile coordinates with state and local emergency operations centers, plus federal agencies like FEMA and CISA to make sure everything’s in place before a major weather event hits.

What this means for you is that even when a winter storm is causing chaos around you, your ability to make calls, send texts, or use mobile data shouldn’t be one of your worries. T-Mobile’s team stays actively monitoring conditions throughout storms like Hernando, ready to send technical teams out to fix problems as soon as it’s safe to do so. 

Some T-Mobile stores in affected areas did close temporarily due to local conditions, so it’s worth checking the store locator on their website before heading in if you need to visit a location.

The company takes disaster preparedness seriously, and Winter Storm Hernando was just the latest example of that commitment playing out in real time.