T-Mobile adds best ever 2.4 million customers in Q4 2018


T-Mobile will announce its Q4 2018 results in early February, but the carrier is so excited about the numbers that it decided to give us a sneak peek today.

T-Mobile says that it had its best customer results ever in Q4 2018, adding 2.4 million total customers, which makes that the 23rd consecutive quarter with more than 1 million net additions. That figure includes 1.4 million postpaid net adds, which is T-Mo’s best Q4 ever, and 135,000 prepaid net adds.

At the end of 2018, T-Mobile had a total of 79.7 million customers, up from 72.6 million at the end of 2017.

Other details revealed by T-Mobile today include 0.99 percent postpaid phone churn, down from 1.18 percent in Q4 2017. Branded prepaid churn for the quarter finished at 3.99 percent, down from 4.00 percent in Q4 2017.

The full results of T-Mobile’s Q4 2018 will be posted early next month. While T-Mo already shared several numbers today, there should still be some interesting info contained in the full report, including an update on T-Mobile’s network, so stay tuned for that.

Source: T-Mobile

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  • John Doe

    Hopefully they roll out 600MHz in NYC we are in 2019 already.

    • Hurlamania

      The TV stations have until 2020 to clear those spots not all places are going to get 600 megahertz for 4G some of it is going to be allocated in some areas for 5G

      • slybacon

        The entire country will be clear by July 2020.

    • bkat11

      I heard parts of NYC already went live

    • KOLIO

      The Long Island area may already have it,other parts of the NYC area are scheduled to get it between June & August 2019:


      • slybacon

        NYC is listed as “early 2019” launch as WWOR agreed to vacate their spectrum in 2018.They were originally scheduled to vacate by August 2019. They did it a year early.

  • Jay Holm

    Ohhhhh….ju ju shy of 80m customers!!!

  • stuman19741974 .

    Is this really customers or lines? I mean, I bet a lot of us existing customers added a line or two with the NOV and DEC promos.

    • slybacon

      Those are paying lines. I do know three families that switched from AT&T and Verizon to T-Mobile in December. So, there are actual new customers.

  • Brett S

    I think Trump might have been talking about T-Mobile when he said “you’re going to be tired of winning”? It’s great to see a company doing everything right rewarded with so much success. I’m tired of reading all the “but what about coverage in ___”… if they’re not the best where you live quit complaining and just switch to whoever is!

    • marque2

      Eh – they need to broaden their coverage a bit. Yes they are good in most big cities bit still bad on interstates and in burbs. I have lived in 6 different states in the last 5 years and have experiwnce with the poor conditions while driving. Also have to say a city the size of Tuscon, where I live now, should have good coverage in general but is plagued with red zones. Worst coverage of theirs I have seen. I understand not having good coverage in the burbs but in a city with a million people?

      • Brett S

        Their coverage is awesome now and it’s getting better.

        If someone in a poorly covered area fringe area subsribes because they can’t afford Verizon or AT&T that’s not Tmo’s fault.

  • Nearmsp

    So AT&T lost a large number of customers. The question is, why in the world would you want to allow T-mobile to buy its competition from Sprint? Create a new large “uncarrier” “AT&T”?

    • marque2

      Because Sprint has the spectrum they both need for 5g and Tmobile has the money to build it up plus the marketing skills to bring in more customers.

      Your mistake is thinking Sprint is competative with anyone.

      • Brett S

        Agree, Sprint literally can’t give away their service.