T-Mobile shares more details on its plans for converting iWireless network


After confirming that its acquisition of iWireless was complete earlier in 2018, T-Mobile recently spilled some more details on what the deal means for iWireless customers.

T-Mobile says that the iWireless network will no longer work on October 1st, 2018, so iWireless customers will need to change providers before then. iWireless customers that switch to T-Mobile will have the remaining balance on their Equipment Installment Plan forgiven and will receive a 20 percent discount on a T-Mobile One voice plan and add-ons like One+ and One+ International. T-Mo also says that it lans to bring MetroPCS to Iowa in the second half of 2018.

It’s good that T-Mobile is giving iWireless customers a few months’ notice before their network ceases to function. Switching can be a pain, but at least iWireless customers have plenty of time to move to a new provider. And while they can switch to any carrier they’d like, T-Mo is offering a pretty sweet deal to tempt them to go magenta.

iWireless customers can call 844-361-1314 or visit a T-Mobile store to switch. T-Mo says that it’ll have several stores open in Iowa this summer, including in cities like Cedar Falls, Cedar Rapids, Coralville, Davenport, Des Moines, Moline, and Waterloo. More stores are set to open in the coming months.

When it comes to the iWireless network, it will be converted to T-Mobile over the coming months. During this transition, coverage will match what iWireless customers are used to during the coverage, but T-Mobile plans to begin making improvements to the network in Iowa beginning in late 2018.

Thanks, Brian!

Source: T-Mobile

Tags: ,

  • Sayahh

    20% off? It’s like the Hookup!

  • steveb944

    I completely missed the news of when they were acquiring it. Probably how people elsewhere may have never heard of Metro until Tmobile acquired them.

  • Bklynman

    I would like to know what happen about the TV deal john was talking about,did it fall apart? Did I miss it what happen to it on here someway?

    • SirStephenH

      Layer3? The deal went through, Layer3’s site even has “A T-Mobile company” under its logo. The problem is that Layer3 was only a startup when T-Mobile bought it and was/is only available in a few states (I don’t understand how that works considering that they’re a streaming company so they don’t need local infrastructure). T-Mobile’s working to deploy Layer3 nationwide.

      • Bklynman

        Cool,John make it big deal and all,then nothing. Also what ever happen to guitar hero? LoL! How long did Tmo sell that for 2wks,a month? LoL!

  • yankeesusa

    Long time customers? If you are with tmobile they have deals all the time. It might not be the best deals most times but there are some. Reason they are giving deals to iwireless customers is so they stay with tmobile.

    • dave

      The best thing you can do right now is leave T-Mobile for 91 days go to Verizon Port your number over then Port your number back over to T-Mobile and they will pay off your iPhone because you’ve been a Verizon Customer once again T-Mobile customers get screwed if you’re loyal but that’s the way around it.

      • yankeesusa

        That’s true. Another solution is to buy a phone from manufacturer like the Samsung BOGO which are rare but I managed to get one 2 years ago. Another solution is swappa. But you’re right. Most companies don’t cater to loyal customers.

  • yankeesusa

    That’s because they want everyone off the towers so it’s easier to convert them and upgrade them. It says that they will have about the same coverage and then in a few months they will also get more upgrades like the 600 band upgrades.

    • SirStephenH

      They aren’t converting and upgrading them, they’re kicking them off entirely and giving them an option to join T-Mobile. In previous mergers you’d get a new SIM card or a deal on a compatible phone and they’d keep you on T-Mobile, they didn’t just kick you off and risk losing you entirely.

    • TylerCameron

      There’s nothing to it. iWireless uses the same spectrum as T-Mobile. It really is as simple as switching iWireless accounts over to being T-Mobile accounts. I’ve been to Iowa twice and roamed on iWireless and had a good experience doing it. The people I met in Iowa however nicknamed iWireless iWorthless lol

      • yankeesusa

        Very true. Iwireless customers are just being forced to switch over to T-Mobile. I don’t blame them. They want more post paid customers. To be truthful though that 20% off they’re offering is really good if it’s for the life of the account.

  • Petey07

    I believe when you was once a “new customer” you signed up for some promotion, this isn’t any difference.

    I don’t complain because when T-Mobile first had their uncarrier where they paid off the ETF, I was able to got out my 5 lines out of Verizon contracts and come back to T-Mobile, and signed up for their promo. But when they had the T-Mobile One, with free plus upgrade, that was for all customer including “long-term customers” I appreciate what I have, which is better than the other 3 carriers.

    • TylerCameron

      Plus T-Mobile regularly runs promotions that current customers can take advantage of, like the “2 lines on us” promotion a year or 2 back that I’m currently taking advantage of on top of the 2 unlimited lines for $100 promotion, which means I have 4 lines of truly unlimited data (no net neutrality violating bs video streaming throttling going on) and I got ahold of those deals about 3 years into my experience with T-Mobile. I complain that T-Mobile has changed their plans/raised prices far too much over the course of their change, but by no means are they not “taking care of loyal customers”

      • dave

        that was a great promotion the two lines on us I also got that I remember was right after Thanksgiving on a Black Friday sale unfortunately you are one of the lucky ones with the unlimited data I’m on a 2.5 meg plan for the hundred and would you believe you can’t change lines even being a digits beta tester so my third line is also free can’t change that either so T-Mobile does things for their existing customers like a 48-hour sale every 2 or 3 years is in that much but I can say T-Mobile Force t-force help me out a couple nights ago I guess if you bitch long enough you do get something… But nothing the other providers won’t give you without having to beg for it. As far as raising the plan rates for current customers they don’t they this change the fees so they raise the taxes in and 911 fees.. the prices go up but your ring plan doesn’t it’s kind of very much like politics lol

  • Mike Hammett

    Sprint did the same stupid thing a few years ago with US Cellular. They bought the spectrum and potentially tower leases, but not the customers. The most valuable thing in any of these companies are the customers. Everything else is secondary.

    It typically is not overly difficult to get these devices to use a different channel. A lot of the headline phones the past several years have had worldwide SKUs. For anything old or somehow incapable, they would be money ahead if they bought the new customer a new phone and then took their money the next several years.